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Sensor Tower State-of-Retail-2023
Sensor Tower State-of-Retail-2023
Introduction
This report, which leverages Sensor Tower’s Store Intelligence and Usage
Intelligence data, as well as our Pathmatics data, explores the Retail Brand app
space in the U.S.
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MARKET OVERVIEW 04
CONCLUSION 20
Dominate Top
Temu
SHEIN SHEIN
App Rankings 2 Sheinside Group
2 Sheinside Group
- 2 SHEIN
Sheinside Group
-
by Downloads 3
Shop
3
Walmart +1 3 Amazon -2
in the U.S.
Shopify Walmart Amazon Mobile
NEW
Target 7 Temu Nike
-1
Beauty &
Fashion
Personal Care Walgreens Bath & Body Works Alibaba
NEW
10 10 10
NEW
Walgreen Co. Bath and Body Works Alibaba
Apps by Monthly
Amazon Mobile
eBay eBay
Active Users in 2 eBay
2 eBay
- 2 eBay
eBay
-
the U.S. 3
SHEIN
3
SHEIN - 3 SHEIN -
Sheinside Group Sheinside Group Sheinside Group
NEW
+1
ContextLogic Target Temu
Beauty &
Fashion
Personal Care Nike GOAT Shop
NEW
10 Nike 10 GOAT 10 Shopify
-1
Top 6 beauty apps’ monthly downloads and ad spend, U.S., January 2022
through April 2023
Monthly Downloads
advertising, there is a relatively weak association. Beauty apps may find more
opportunity to grow by advertising on social channels, particularly Facebook
and Instagram.
4M
Both Sephora and ULTA, major players in the beauty industry, have shifted Instagram
their ad investment from display and video toward social ads during the past
year. ULTA quintupled its ad investment on TikTok from around $950K in
Q1 2022 to $5.4M in Q1 2023, while Sephora shift its ad budget to Facebook.
2M
Display & Video Facebook Instagram Snapchat TikTok
Q1 2022 31% 29% 25% 7% 8% $0 $100K $200K $300K $400K $500K $600K $700K
Ad Spending
Q1 2023 19% 36% 24% 10% 11%
Sephora 25
In Q1 2023, the top beauty app in user spending was Flip.shop, with users
spending an average of 30 minutes per month on the app. Sephora and
ULTA followed behind with an average of 25 and 21 minutes per user per
month, respectively. ULTA 21
Sally Beauty 11
0 5 10 15 20 25 30
Fashion apps saw a slight decline in overall downloads YoY. The general 2019 61% 22% 13% 2%
apparel and footwear subcategories saw their share of installs declined in
recent years. Both subcategories have seen a reduction in their share of
installs by 13 and 3 percent points, respectively.
2020 56% 27% 13% 2%
Meanwhile, the women’s apparel subcategory has bucked this trend,
growing faster than any other subcategory. Its market share increased by
13 percent points between 2019 and Q1 2023, a remarkable level of growth
and an indicator of a growing area of the fashion market.
2021 51% 32% 11% 3%
As more consumers turn to their smartphones for shopping, mobile-first
fashion apps have become increasingly popular. SHEIN, a mobile first app
for Women’s Apparel, has been in the lead among fashion apps since 2019,
and its share increased in the following years. 2022 53% 28% 12% 3%
U.S. Q1 2023 retention for the top women’s apparel apps, App Store
35%
SHEIN has not only led the category in downloads, but also in user retention. 30%
This had led to a larger and more engaged user based than its competitors.
Approximately 34 percent of SHEIN users open the app the day after it is
downloaded. This number drops to about 18 percent a week after it is
25%
downloaded and close to 8 percent 90 days after downloading the app.
The retention rates for its competitors, PrettyLittleThing, ASOS, Cider, and
20%
Chic Me are much lower, with these apps seeing a 90 day retention of less
than five percent.
15%
Part of SHEIN’s higher retention rate may be explained by its flash sales
strategy. Among top Women’s Apparel Apps, SHEIN is the only app that offers
daily flash sales. This unique feature provides a sense of exclusivity and
10% SHEIN
urgency that sets SHEIN apart from its competitors.
ASOS
5%
CIDER Chic Me
0% PrettyLittleThing
y1
y5
y9
9
y1
y1
y2
y2
y2
y3
y3
y4
y4
y4
y5
y5
y6
y6
y6
y7
y7
y8
y8
y8
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
Da
13 | © 2023 Sensor Tower Inc. - All Rights Reserved
Women’s Apparel Apps Found 18-24 25-34 35-44 45-54 55+
Q1 2022
Four of the top five Women’s Apparel apps saw YoY growth in the proportion 37% 46% 35%
of age 25-34 users that installed the app in the U.S. between Q1 2022 and 40%
Q1 2023 on the App Store. The only exception was Chic Me, which had the 34%
highest overall percentage of users aged 35-44 and saw YoY growth in the 48%
20%
30% 24% 32%
percentage between Q1 2022 and Q1 2023, up 11 percentage points. 15%
0%
Women’s Apparel apps that advertise on TikTok and Snapchat can
effectively reach and engage with a younger audience. ASOS, allocated 100%
around 25 percent of its social ad budget on these platforms, had 10% 8% 9%
9% 14%
73 percent of users aged under 35 in Q1 2023. Other apps such as SHEIN, 80% 16% 14% 16%
CIDER, PrettyLittleThing also invested on these two platforms, had at least 20%
60 percent of users aged under 35. 60% 37%
Q1 2023
33%
37% 49% 45%
Unlike the aforementioned apps, Chic Me, allocated the majority of its 40%
advertising spending on Facebook, had a lower percentage of users under
33%
the age of 35. This indicates that investing in advertising on Snapchat and 20% 37%
TikTok can be an effective strategy for women's apparel apps to reach and 27% 24% 25%
11%
engage with a younger audience. 0%
Kroger
Walmart
600M
450M
2.5B
300M 586M
432M 506M
401M
150M
2.0B
0
Oct. 2022 Nov. 2022 Dec. 2022 Jan. 2023
1.5B
481 Million
2.2B 2.3B Average Monthly RMN Ad Impressions
1.0B
1.5B
1.2B
500M Albertsons
831M 870M
644M 612M 658M
359M 460M 534M 600M
253M
0 450M
2
22
22
22
22
22
23
22
300M
02
02
02
02
02
02
20
20
20
20
20
20
20
.2
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150M
Ja
Fe
Ju
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Ja
285M
M
O
269M
M
D
160M 171M
0
465%
Oct. 2022 Nov. 2022 Dec. 2022 Jan. 2023
Retail Media Network Ad Impressions Growth from Q1 2022 to Q4 2022 221 Million
Average Monthly RMN Ad Impressions
From January 2022 to January 2023, the Consumer Package Goods (CPG),
40B
Computers & Consumer Electronics(CCE), and Home & Garden were the most Home & Garden
frequently advertised categories on the Walmart RMN, accounting for
20B
42 percent, 12 percent, and 8 percent of the total impressions, respectively.
CCE
22
22
22
22
22
23
02
02
02
02
02
02
02
20
20
20
20
20
20
2
.2
l. 2
.2
2
impressions for each of the top 3 categories have risen by less than
n.
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M
20 percent YoY, CCE’s advertising impressions delivered by Walmart increased
821 percent in January 2023 compared to the same period last year. CPG and
Home & Garden retail media network impressions also doubled YoY.
Walmart RMN Ad Impressions
The triple-digit growth in Walmart RMN impressions indicates a shift in 800M
advertising strategies towards a greater focus on RMNs as advertisers
recognize their potential. 600M
Walmart RMNs Ad Impressions Growth (January 2022 v.s. January 2023) 400M CPG
640M 200M
4 % Home & Garden Home & Garden
3
480M +2 CCE 0 CCE
1%
320M 82
22
22
22
23
02
02
02
02
02
02
02
02
+
20
20
20
20
20
2
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% CPG
Ju
Ap
Oc
No
De
Au
Fe
Se
Ja
Ju
Ja
4
M
M
160M 19
+
0
Jan. 2022 Jan. 2023
Fujifilm 100%
Computers & Consumer Electronics (CCE) advertisers have prioritized Blink 100%
investment in the Target RMN over the Walmart RMN. More than half of the Ring 100%
Top 20 CCE advertisers spent 100 percent of their co-marketing ad budget on
Vizio 100%
the Target RMN.
Owala 100%
As a result, in these early days, investing in the Walmart RMN could OttLite 100%
potentially offer an opportunity to gain a higher share of voice for CCE
advertisers. With fewer advertisers competing for impressions on the Apple 100%
Walmart RMN, Google allocated the majority of its co-marketing ad spend Texas Instruments 99% 1%
there, resulting in the company leading in CCE with 42 percent SOV on
Roku 94% 6%
Walmart, followed by HP, with 26 percent SOV.
Acer 75% 25%
32% Google
Philips 100%
42%
Conair 100%
HP saw its investment peak in November for Black Friday and Cyber Monday
deals. HP strategically utilized video-type deal ads on Walmart RMNs to
capture attention and drive conversions, with nearly 100 percent of its RMNs 100M
ad impressions in November 2022 generated by these price based video ads.
Meanwhile, its competitor, Acer, pursued a different approach by focusing on HP
onsite display ads, which accounted for one-third of their total RMN ad
impressions during the same period. 50M
Acer
22
22
22
23
02
02
02
02
02
02
02
02
02
20
20
20
20
2
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M
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Conclusion
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© 2022 Sensor Tower Inc. - All Rights Reserved
• An analysis of top beauty apps ad spend and download data between January
2022 and April 2023 reveals a positive relationship between social ad investment
and new app downloads, while display and video ads has a relatively weak
association. This suggests that beauty apps may find more opportunity to grow
by advertising on social channels, particularly Facebook and Instagram.
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