Professional Documents
Culture Documents
SCM
SCM
111) While SCM involves managing ................operations to reduce costs,supply chain strategies have
a broader definition
112)It defines how a company’s supply chain should operate to compete in the market place
113)Supply chain strategies are required to manage the integration of supply chain activities through
improved supply chain relationships
114)major business challenges for organisations developing supply chain strategies include
developing capabilities to manage the sevens V’s that customers want
115)Managers also need to recognize that logistics and SCM comprice a significant portion of the
company’s costs
116)That decisions made about supply chain processes will yield different levels of customer service
117)SCM strategies can be used to penetrate new markets ,and increase market shares and profits
118)Strategic SCM emphasises the alignment of SCM with corporate and business strategies
119)Supply chain strategy should support corporate and business strategies at both the corporate
and business unit levels
120)If a company’s business strategy is to be a low cost provider,the supply chain strategy should
support this
121)If little value can be added,it is questionable whether the activity should exist
122)Value based SCM strategy aims to align all SCM activities with overall goal of improving the
companys value to customers
123)Performance basaed SCM strategies involves ......... and....... the supply chain,as well as
benchmarking against competitors and performance measurement
124)performance indicator are widely used for measurement
126)Alternative strategies are compared and selected based on ........... with corporate and business
strategies and objectives and priorities
131the decisions made on the ……………….will yield different levels of customer service
134 Effective Scm view each activity in the Supply chain as contributing to the process of
adding ........
135……………….is added when customer are willing to to pay more for the product and services
136 ………………. aimed to align all scm activities with the overallgoal of improving companies value
to the customers
136 on an operational level can be connected with the objective on a strategies’ level such as
……………
137 …………………………involves controlling and monitoring the supply chain as well as benchmarking
against the competitors and performance measurement
138 A balance of financial and nonfinancial key performance indicators are uses in
………………………..based scm strategies’
139 intelligences, design, choice and implementation review are……………….in SCM development.
140 The costly inefficiencies and redundant activities and other problems that do not support the
company’s business strategies’ may be a target of elimination in…….
141 The capabilities that exist within the organization and their extended supply chain is assessed
in ……
142 In ……………………process inputs forpriorities come from product, market strategies and from
corporate strategies
143 feasibilities of……………………is evaluated interms of the capabilities and resources are available
144 alternative strategies are selected compared and selected based on alignment with corporate
and business strategies and objectives in ……process
145 when its necessary SCM strategies are modifies using …….process
146 …………………should include activities taskes roles ,responsibilities , a corresponding time lines
and performance should be tracked against performance objectives
147 SCM require a change from managing individual functions to……………… in to key supply chain
activities
148 In the today highly competitive markets companies are required to ………their SC activities to
and to engage in strategic partnership with consumers suppliers distributers and others.
149 Optimizing product flow cannot be accomplished with out implementing a …………….approach.
151 A set of stratagies programs and enabling systems that is focused on building customer loyality
is…..
152 CRM uses ……………………….to organize automate and synchronize sales marketing customer
service and technical support activities
155 ……gathers informationabout customers and enables a business to creat assign and manage
request made by the customers .
156 Most of the organizations are increasingly using ……………………to improve their customers
experience
156….helps a business to identify and target potential clients and to generate leads to the sales team
157…………………is used to identify and rewards loyal customerswhich will in turn will help improve
customer retention.
158 Every business achieves its aim by supplying ……………and ………… to its customers
158 Every business achieves its aim by supplying product and services to its customers and the
profitability is ultimately depending on achieving ………………………………
159 customer service provide customers Real time information on promised shipping date and
product availability through the interfaces through the organizations ………………………and
……..operations
160 Any organization can provide outstanding customer service by if it allocate ………………….
161Any organization can provide outstanding customer service by if it allocates enough resources
that comes with…………………………..
162 Its realistic to find best balance between service and …………………..
162 Under different circumstances customers can demand very……..things
163 The concept of value chain was first introduced by Michael porter in his book
…………………………….
164 supply chain and demand chain are the two parts of ……………………..
167 demand chain management is different from supply chain management only in terms of its
emphasis on customer pull rather than supplier push ……true or false
168 if the firm wants want to produce product until customer demands its called as ……………………….
170) Due to …….……………its difficult accurately link accurately demand with supply.
171) the aim of ………………………….is to minimise out of stock situation and excessive cost supply
172) When the demand pattern is extremely volatile as a result of a sales promotion its called …………
173) when this supply capacity is unable to meet the sharp and rapid rise in demand …….become un
stable as a consequence.
175……is the complete process from point of sales enquiry to delivery of the product to the
customer
177……….is the strategic option in which product is designed and built to customer specification
178…….. is the strategic option were the product is unique and designed and build according to the
customer specification
179……………is the strategic option were product is based on standard design and the components of
the production and manyfacture is product is linked to specification contained in the customer’s
design.
180…..is the strategic option product is built to consumer specification from a stock of existing
components
181 …….is the strategic option were the product is built to customer specification from a stock of
existing components
182……is the strategy the product is built against the sales for cast and sold to the consumer
183 ……. Is strategy being the products are digital assets and the assets and inventory is maintined
with a single digital master.
186……….is a selection of the order placement or closing the deal in accordance with a purchase oder
189…………………………is the ability to make a variety of product in a timely manner at the lowest
possible and respond to changes in the demand.
190………………is the activities necessary to obtain implement and manage manufacturing flexibility
in the supply chain
192 ……is to improve return on investment by reducing in process inventories and associated
carrying cost
194 successes of……………is not only in reducing inventory cost but also in improving customer
service level.
195 Diminished raw materials work in process and finished goods inventories are……………….
198 Jit production strategy helps in achieving ………. between various production stages
200 Toyota production system (TPS) management philosophy is the driving force for ……………..
201 Lean manufacturing is consider the expenditure of the resources of any goal than the creation
of value for the ………………………
202…………..is an activities that consume time resources or space but not add any value to the
product or service
210 Both inbound and outbound orders are evaluated by the TMS …….module
214 Transportation analyse provider analyse module is uses to select the best……and least…….
provider
215……………typically generate electronic load tendering and tracking information’s to execute the
shipment
217 The cost, lead time or reducing the number of stops or waiting time are the parameters for the
most efficient transport plan in ………………………..
218 Optimize the vehicle load and transport route is the function of ………………………….
223 Transmission of transport alerts in case of delays is done by tracking system of ……………
224 Cost per metric productivity in financial terms or productivity in operational terms is done in
……………
225 KPI is also including time pick up or delivery performance relative to....................
227..........is the acquisition of good s or services with the goal of meeting the purchasers need for
quality, quantity, time and location at the best possible cost
228.............include purchasing traffic warehousing and all the other activities receiving inbound
material
231.....are undertaken to establish price ,availability and product customization and delivery
schedule
232.....is supplier preparation, expediting, shipment ,delivery and payment for the products/services
are completed based on contract terms.
233 Demand pull innovation and invention-push innovation are two catogoriesof………………..
234 .......occurs when there is an opportunity in market to be explored by the design of the product
235.......attempting to solve a design in response to consumer demand.
237.....innovations are generally developed in response to a need that has yet to be satisfactorily
met.
239Pull verses push system are distinguished by the way companies ....... is driven
240 if a company produces on the basis of forecast or anticipated sales to customers that is .............
242 Most of the companies push its inventories in to the markets in anticipation of sales
243 In product design stake holders involved will demand something different from the .........and
from the design process
244 In the product design process the manufacturer is concerned with....... and economically ......
produced product
245 In the production design process ....................will be concerned with price appearance and
prestige value as well as usability and functionality.
246 In the production design process .......................focus on how well the final product can be
maintained is the product easily reassembled disassembled diagnosed and services
248 Companies tries to integrate customers suppliers and other stake holders into product
development process for the purpose of.........................
250 Mangersdevelop the production technology and system to integrate into the optimal supply
chain for the .....................
251 Mangers develop the production technology and system will select meterials and suppliers in
conjunction with the .........................
252 Mangers develop the production technology and system will coordinate with the ...........to
identify customer articulated needs
253 The strategies to eliminate or to reduce the risk in supply chain ...............forecasting
254 The strategies to eliminate or to reduce the risk in supply chain ...............Management
256 The strategies to eliminate or to reduce the risk in supply chain aimed at matching ...
and...............
258 Spending on the Supply chain increases when they tries gain .........................
259 Outsourcing ,globalization increased competition and price pressure ,shortened and more
complex product life cycle,closer integration and collaboration with suppliers are.............................
260 Outsourcing ,globalization increased competition and price pressure ,shortened and more
complex product life cycle,closer integration and collaboration with suppliers are the trends causing
significant ...............and ..................to supply chain .
261 261 SCM strategies cannot be determined in ……… ,they are directly effected by another chain
that most organization have the development chain.
262 it is challenging to …….and ….. a supply chain in a manner that reduces total system-wide costs,
uncertainty and risk exist in every supply chain
263 Total system-wide costs, uncertainty and risk exist in every supply chain these are…………. SCM is
challenging and difficult to execute well.
264 Recent trends focused on reducing supply chain costs ,including outsourcing, offshoring and
lean manufacturing increase the level ………… the supply chain
265 Supply chain should be …… and …… to eliminates as much uncertainty and risks as possible as
well as deal effective with the uncertainty and risk threat remain
266 …… is the activity of estimating the quantity of a product or service that consumer will purchase
267 …………… involves quantitative methods such as the analysis of historical sales or current data
from test markets
268 ………………… may be used in making pricing decision in assessing future capacity requirements or
in making decisions on whether to enter a new market or not
269 Demand for a ……………………will likely rise if a competitor increases their price for the same items
or if the manufacture uses advertising and promotions to increase sales
270 If a competitors price fall and the ………………….. its marketing efforts demand for the product will
tend to decrease
271 The purpose of ………… is to facilitate the flow of information among all business function within
the organisation and manage the connections to outside the stakeholders
272The resulting increase or decrease in sales represents a changes in demand as a result of
consumer responding to ……………………
273 Demand forecast modelling considers the ……. of the market and the company individual shares
of the market versus the market share of competitors
274 Market shares may be measured as the percentage of the……………..company occupies through
its sales ,it is the key indicator of how well it is doing against the competitors
275One of the problems with demand forecasting is that it has been traditionally been based on past
average ,which do not take …….. in account
276 Companies have developed techniques to improve the accuracy of demand ………. by basing it on
expected future sales
277 Although demand forecasting is an important …… due to the variety of complex factors involved
277 It is generally not possible to predict the precise …… for specific items even with the most
advanced forecasting techniques
278 Delivery ……………manufacturing yields transportation times and availability of materials and
goods from suppliers all effect the supply chain and its ability to meet customer demand
279 Inventory management is primarily about specifying the ….. and type of stocked goods
280 Inventory is required at different ……. within a facility or within many locations of a supply chain
to precede the planned production and stock of materials
281 Replenishment ……. are scheduled to arrive just in time to replenish products expected to run
out of raw materials
282 At the same time ,theinventory supply of all …….. is balanced out to make their inventories
proportion to the production requirements for each product
283 Lean manufacturing is aimed at eliminating all ………. adding process or waste from the
production process thereby reducing costs
284 Agile manufacturing means that the …….process is designed to respond quickly to changes in
information from the market or customer demand
285 But lean manufacturing is focused on eliminating……. while agile manufacturing is focused on
achieving ……..to adapt to constant market changes
286 Agile manufacturing requires the ability at short notice to change……. to accommodate a wide
variety of products
287 There for the ability to rapidly …………. the production process is essential
288 The lean…………….,the ability to change products quickly is also waste ,as any times spent in
changing over to production of a new products is considered wasteful and there for should be
eliminated
289 In an agile system ,there needs t o be careful consideration of …… and …… requirements to
ensure the supply chain is robust enough to support changes in production to meet customer
demand
290 Buy to Oder, make to order ,assemble to order, make to stock, ship to stock are the five type
of supply chain
291 When all the product are unique and not necessarily contain the same raw material ……
strategy is suitable
294 advantage of……………………is that if a product fails in the market place supply chain does not risk
overstocking
297 ……….. and ……………………strategy a quantity of a standard product is produced according to the
sales forecast
298 A make to stock supply chain can cope up with…….. in various markets but requires a steady
over all demand of a standard product
299n If the aggregate global demand forecast was accurate , if the national demand forecast for
specific countries not ,Then one country could find ……..and another ……………………..
300 Solution for over stocking one country and understocking was to move the manufacturing step
of ………….to the distribution centres.
301 As many companies step back and examine their..................... some realise that out sourcing
parts of all of a supply chain can be advantageous
302 To take advantages of global improvements in information systems the costs and quality of
manufacturing and distribution and product design capabilities ,companies are adding......... to their
business by outsourcing all or parts of their supply chain
303 Third party logistics providers or 3PLs are firms that provides service to customers of outsourced
logistics service for part ,or all of their ...............functions
304 Third party logistics providers typically specialise in integrated operation ,warehousing and
transportation service that can be ....... and ................ to customers needs based on mark condition
and the demand and delivery service requirements for their products and materials
305 These services go beyond logistics and included value –added service related to the production
or procurements of goods ,which are service that....... parts of the supply chain
306 Without the right systems ,processes or organizational management structure ,there is a
great .........of failure
308 In an outsource-heavy environment companies need to put more controls and systems in place
to................. for the fact that their supply chain capabilities no longer reside onsite
309 In an outsourced supply chain environment ,the needs for information ,controls and excellence
from ..................... becomes a high priority
310 Largely due to improvements in.............,globalisation in dramatically impacting the way business
is managed and transacted ,even on the most local levels
311 Companies have built.................to buy ,transport ,store, manufacture ,sell and distribute
products in a single world wide market
312 Today ,virtually all major films have a significant and growing presence in business outside their
company of.......................
313 Cost difference –Companies can reduce their overall costs by moving operations to regions
where they can be done least ...................
314 Growing demand in new market –As ..................... become more prosperous , foreign
companies recognise the opportunities in these new markets
315 Convergence of market demand-Satellite television ,thewebv and other ........ channels have
made customers more aware of products made in foreign countries
316 Greater demand from customers –As customers become more..........,local suppliers ,may not be
able to meet their requirements ,in this case ,thedy will look to other countries to find the best
products and resources
317 Removal of trade barriers –Free trade areas such as the European union and north American
free trade agreements ,encourage ........................
318 Strategic questions that should be addressed to............. a cost-effective and efficient global
supply chain include
319 To satisfy more demanding................. ,logistics managers must continually monitor and improve
their operations to remain competitive
320 Inclusions of the supply chain ............... partner in the information flow is a factor on which
optimally out source entirely or just as component depend heavily
322 information system to connect and coordinate the ................is a factor on which optimally out
source entirely or just as component depend heavily
323 Companies have build global supply chain to buy transport store manufacture sell and
distribute product in a single .................. markets
325 ....................... and....... transportation made the movement of the goods easier ,faster and less
expensive
326 How many facilities should the companies have and what capabilities is a strategic question to
be addressed to design cost effective and efficient global .......... .
327 What kind of capacity should ..............have is a strategic question to be addressed to design
cost effective and efficient global supply chain .
328 What product and services should ......................handle is a strategic question to be addressed
to design cost effective and efficient global supply chain .
329 What suppliers and distributers should the source is a strategic question to be addressed to
design cost effective and efficient global ........... .
330 Which contract manufacturers should the company use is a ............... to be addressed to design
cost effective and efficient global supply chain .
331 Other companies …………. the intellectual capital needed to produce the goods or provide the
services
333 There must be cost ………….. programme to define objectives adequately ,so that
accomplishment can be measured and performance evaluated
335 Companies are looking to their …………. to two ways to help offset this trend
336 Companies may use cost ……………programmes targeted at reducing the overall costs of
producing and distributing a product with defined costes reduction objectives agaist which
performance is measured
338 Streamlining business processes with better design ,better collaboration across network and
new products and services can help companies stay ……………………… and strengthen relationship with
their customers
339 The term product ……… refers to a reduction in sales volume , sales revenue or market share of
one product resulting directly from a new product by the same producer
340 PLM is the process of managing the entire …….of a product from its conception ,through design
and manufacture to service and disposal
341 PLM integrates peoples ,data ,process and ………………….. and provides a product information
backbone for companies and their extended supply chain networks
342 PLM systems are a collection of ……….. and methods integrated together to address either single
stages of the lifecycles ,connect different tasks or manage the whole process
343 PLM system have helped consumers.............. companies to continually drives …….. through
packaging and labelling innovation and design
344 Such companies are able to effectively ............and ......................... products that are targeted
for regional promotions or consumer preferences
345 SLA are an important parts of an .....................agreement Theyset agreed on metrics for service
levels between the two contracting parties
346 The SLA should also define the circumstances in which poor ................. would give the
customers the right to terminate the agreements
347 The process and procedures for ............... the outsourcing agreements need to be well defined
348Typically ,this portions of an................. will set out the maximum duration of the termination
period during which the outsourcing partner is required to provide defined termination
349 Provisionfo.................... an outsourcing agreements also usually address the return to the
customer of assets ,data ,and records
350 This issue is particularly crucial in the case of ................ to foreign countries
351 Where legal and regulatory .............. may be reduced or significantly different than those in
force domestically
352 Te third- party logistics providers are firms that provide service to customers of outsourced
logistics services for part or all of their supply chain management functions
353 Third party logistics providers typically specialise in .........operations , warehousing ,and
transportation service
354 These services go beyond logistics and included value –added services related to the production
or procurements of goods ,which are services that integrates parts of the supply chain this case ,the
providers may be called ....... supply chain management providers
355Without the ..............,process ,or organizational management structures ,there is a great risk of
failure
356 Companies have built global ................ to buy ,transport ,store ,manufacture ,sells and distribute
products in a single worldwide markets
357 Strategic questions that should be addressed to design a ............... and efficient global supply
chain
360 Maritime vessels , aircraft ,trucks , and trains transported these goods from ................. centres
to consumption markets
361 Developmentin International freights have all resulted in freights forwards talking on
greater ..........
362 The freight forwarders expanded role has raised.... questions and uncertainty about his legal
rights ,responsibility and liability for transport operations
363 The freight forwarding industry association in many countries have developed
standard ...............conditions based on the FIATA
364 Production ,inventory control ,transport ,distribution ,and specialised handling and management
are all parts of the these ...................
365 An international freight forwarder is an agent for the ............... in moving cargo to an overseas
destination
366 An international freight forwarders is an agent for the exporters / importers in moving ......... to
a domestic or overseas destination
367 Freight forwarders assist .................. by preparing price quotation , advising on freight
costs ,port changes ,consular fees ,costs of special documentation , insurance costs ,and their own
handling fees
368 Freight forwarders may consolidates small shipments from a number of ............ into large
shipments being shipped to the same region at a lower rate
369 Because of consolidation efficiencies ,these companies can offer ...........rates lower than the
shippers could obtain directly from the carrier
370 once the order is ready for shipment freight forwarder will review all ............ to ensure that
every thing is okay This is of particular importance with letter of credit payment terms.
371 ...............may also prepare the bill of lading and any special required documentation
372 After shipment , ..........can route the documents to the seller ,the buyer or to a paying bank
373 Freight forwarders can also make ............... with customers brokers overseas to ensure that the
goods comply with customs export documentation regulations
374 A customs brokers is an individual or company that is .............to transact customs business on
behalf of others
377 The IATA cargo agent needs a complete commercial ................... covering products distribution
at every stages from manufacturing to marketing and selling
378 The agent must also have an appreciation of the.................. affecting the rights of disposition of
goods , damage ,insurance and licensing
379 The relationship between member .............. and their registered cargo agents in administered
under a set of IATA resolutions
380 Cargo initial qualification in air cargo , such as the IATA ......... introductory diploma or have
completed an equivalent courses offered by an IATA member
381 Suitable premises are to be maintained and operated for the promotion or sale of international
air ......... transportation through member airline and for the handling of consignment
382 Where required , an applicant must have a valid license to ................. and comply with any
other national legal requirements in the country of operation
383 Application , with full supporting documentation and applicable fees should be sent directly to
the nearest IATA ............. accreditation office
384 Particular attention is paid to ensuring that the ..... ,cargo handling equipments and staff meet
the requirements in order to prepare air cargo ready for carriage on behalf of IATA member airlines
385 When satisfactory ................ and financial reports are received ,details of the applicant are
published to all members airlines
386 It provided the applicant meets all ............... and has signed the IATA agreements ,approval is
granted
387 Freight integrators are .............services providers who specialise in the organisation of
multimodal full load transport ,involving at least two transport mode
388 The freight integrators chooses the most ....... and .............mode of transportation or
combinations of transport modes
389 The freight integrators main tasks are choosing the best combination of .........s for the journey ,
preparing the shipment itself with all necessary documents and overseeing the shipments etc
390 The freight integrators provides an ‘all in one ‘service to the customers or consignor ,allowing
the consignor to sign ....... service contract with him
391 The full services that the transport integratorsprovides also include ........ handling for the
entire transport chain
392 Most of the companies combine ………and …………..l transport , because most of the journeys
within Europe can easily be completed inland
393 …….. combinations are also used to move freight by truck to and from ports of overseas , short
sea or inland waterway journey
394 Freight forwarders and others ……… service providers use a number of documents to provide
their services
395 Transport documents are bills of lading and waybills for the various ……..modes
398 The documentation required for the international transport of goods will vary by …… or
jurisdiction
399 A through bill of lading involves the use of at least ……different transport modes
400 A bill of lading serves as the ……. contract of carriage between carrier and shipper
401 Bill of lading is a receipt signed by the ……… confirming whether goods matching the contract
description have been received in a good condition
402 Bill of lading can be used as a document of ………. , which is freely transferable
403 A ………bill of lading states that the cargo has been loaded on board the transport vehicles in
apparent good order and condition
404 A solid bill of lading will include a clause or notation declaring a …….. condition of goods and
packaging
405 ……. bill of lading bill states explicitly that the bill is negotiable
406 Bearer Bill Of Lading states that delivery of the…………..is to be made to whoever holds the bills
407 Surrender bill of lading is a form of direct ………… in which the seller ‘surrenders’ title to the
goods and his power of sale over the goods by issuing the bills
408 The seller is not paid until the ……. is received and paid by the issuing bank issuing credit to the
buyer
409 ………….. bills of lading have traditionally been used in shipping transactions
410 One of the problems with a….. based system is the slowness of paper transaction
411 The advantage of using electronic bill of lading system includes …………..,speeding up of
settlement of transaction ,enhancement of traditional payment arrangements and enhanced
security
412 In the shipping industry ,electronic ………………… system have been developed to replace
traditional paper shipping document , particularly bills of trading
413 A major legal issue is whether ,in the case of a dispute , a ………….. cab be treated as a
documents and acceptance as evidence in a court of law
414 In the case where there is no original …………. – based documents , a data message or computer
print out may be considered the best available evidence
415 The most common form of ……….. required by domestic and international law is a manual
signature
416 The courts have traditionally accepted manual ……..as evidence that two parties have agreed to
be bound by the terms of a contract
417 The United Nations Commission on International ...........is attempting to develop uniform
international rules that would validate and encourage the use of EDI
418 The model law is intended to serve as a model to countries in order to create............... and
practise involving the use of computers system in international trade
419 A through bill of lading involves the use of at least two different ..................................
420 A bill of lading may also be.....................to with acronyms BOL / B/L
421 A Bill of lading serves as a valid contract of carriage of goods between the .................and the
shipper
422 A Bill of lading is a receipt signed by the ............... confirming whether goods matching the
contract description have been received in good condition
425 It is used as a receipt for cargo and a ................... for transportation between the shipper and air
carrier
426 The air carrier must deliver the ............... to the consignee named on the non negotiable air wall
bill
427 Airlines will use both international air way bill or airline way bill .....true or false
428 Freight forwarders may use ‘house air waybill ‘ as ...............and consolidate them with the
airlines international airway bills
429 The consignee can obtain the goods from the carrier at the destination point without
presentation of the road waybill or the rail waybill true or false
430 Way bill s may also serve as a mean of ................... goods through customs
431 A sea or liner waybill is a ..................... issued by the shipping line to a shipper
432 It serves as a .................for the goods and evidence of the contract of carriage
433 The purpose of the liner waybill is to avoid............... that may be occur when bills of lading are
late in arriving at the destination port
434 Packing list is an.............. describing the contents of each package in a shipment
435 .........is used to determine the total weight and volumes of a shipment and to verify the cargo
436 A commercial invoice is the bill prepared by the ...... to the buyer/ consignee for payment of the
goods shipped
437 The commercial invoice is the main documents used by the foreign ............for import control
valuation of the goods , pricing ,terms of sale ,payment and delivery etc
438 The insurance certificate provides proof that cargo has been properly ...........
439 A letter of credit is a financial instruments issued by the buyers / consignees ...........
440 By issuing a letter of credit , the bank agrees to ..................its own credit for that of the buyer
and to pay a stated amount to the seller within a stated time
441 Some countries require that a certificate of ................ by provided for shipped goods that
certificates the originating country of imported goods
442 Some foreign governments require that a ............. or customs invoice be provided to identify ,
control and valuated imported goods
443 Consular documents are usually ......... with the consulate s official seal
444 The carrier certificate and release order is used to advice customs of the ............ details
445 Both the IMO and IATA require specific .............. to report hazardous goods and these
requirements are published in their respective codes
446 When freight is shipped , the consigner or exporters is the person shipping the .......... and the
consignee or importer is the person receiving the goods
447 Services provided on behalf of the consigner (exporter).............- chooses the route , mode of
transport and a suitable carrier or carriers ,books space with the selected carriers
448 services provided on behalf of the consignee(importer).............. - Monitors the transport of the
goods ,receives and checks all relevant documents related to the transport of the goods
450 Freight forwarders may also provide services related to the shipment of special cargoes .The are
the goods requiring .........and .......during acceptance ,storage ,handling and loading.
450.1 Dangerous goods, Live animals ,perishable goods are examples of ...... cargo
450.2 human remains ,Magnetizedmeterials ,valuable cargo and wet cargois example of ..................
450.3 Transport of construction project cargo, garment hanging services and transport of overseas
exhibitions is the areas at which some .................providing services .
451 Transport of construction .................... involves the transport of heavy machinery ,equipments
and materials for the construction of such large projects as airport , chemical plant ,hydroelectric
plants and oil refineries
453 Organisers of overseas art or cultural exhibition will hire specialised ....................... to transport
exhibit items to exhibition sites in another countries
454 Freight forwarders specialising in this area must comply with the special ..............of exhibit
organisers related to the transport and handling of exhibits and the timing of delivery
455 ................. must also deal with the procedures and requirements of the customs air or port
terminal in the destination country
456 A freight forwarders legal ............. varies from country to country , depending on the countries
legal systems
457 Through legal ............ , common law courts have the authority to make law where no legislative
statute exists
458 Civil legal system hold case............ to be secondary and subordinates to statutory laws , and
the court system is usually unbound by precedent
459 China legal system is a .................... of civil law and the socialist law system that exists in
communist and formerly communist states
460 When the freight forwarders simply undertakes to ...................for the carriage of goods and
contracts out to carriers and other in the transport chain on the consignors behalf
461When a freight forwarders acts a .......... for the purpose of carrying out a fright shipment
462................... becomes responsible for the satisfactory performance of the entire transport
operation , including the period when the goods are in the custody of carriers
463 In civil law countries , the legal status and related rights and obligations of freight forwarders
vary from .......... to .............
464 Freight forwarders providing services in such countries transact business in their own.....on
behalf of their principles
465 Freight forwarders are considered to be ....... in relation to their principles and principles in
relation to carriers
466 In Germany , the freight forwarders does not assume ...... for the performance of
carriers ,unless he provides the carriage service himself
467 Standard trading condition are usually ......................according to a country commercial
practises and legal systems
468 In some countries , standard trading conditions are based on the International Federation of
freight Forwarders Associations Model............. for freight forwarding services
469 Under FIATA Model rules , when the freight forwarders acts as ........... , he is liable for damages
if he fails to exercise due diligence and takes reasonable measures in the performance of freight
forwarding services
470 Under FIATA Model rules The freight forwarders is also ..... for any loss . damage or personal
injury he may cause third parties during the course of his operations
471 The freight forwarder is generally not subject to ........ in situations where the customer has
received a transport documents from a carrier other than the freight forwarders
472 When the freight forwarders provides services.............than the carriage of goods , he is subject
to liability as principle
473 The freight forwarders liability as a principle is much than his .........bility as an agent
474 The FIATA Model rules also specify the rights , duties and responsibility of freight
forwarders ..............
475 The customer is required to ........ freight forwarder of the nature of any dangerous goods
contained in the shipment
476 The customer is also required to pay all monies owed to the freight forwarders , without any
reduction or deferment taken due to any ............................
477 Apart from the consignor and consignee of goods , the .................... deals with several third
parties to provide services to customers
478 ................. may be in solid dry form , or they may be liquid or gases
479 The physical state of ...... will determine how it must be stored , handled and transported
480 Dry ............... are raw material , and semi – finished or finished goods
482 The methods of cargo ............... and packaging should be considered at the very outset of the
shipping process
483 The size and quality of packages must be ............. with the transport equipments that will be
used , including the containers
484 The cost – effective used of shipping containers depends on positioning packages to
avoid ............
485 Bulk and general cargoes are defined relative to their means of..................and the cargo mix
onboard
486 Most finished goods are shipped as general ........, while raw materials in bigger lots are usually
bulk cargoes
487 However , general cargo moving between ...............countries today is usually containerised
488 ................ usually subjects the cargo to mechanical forces and /or climate forces
489 Cargo packaging needs to be strong enough to............ the rigours of stowage and multiple
handling
490 Protection is required not only to protect cargo against loss, damage and pilferage ,but also
depending on the ....... of the contents against moisture entering ,leaving the package etc
491 If finished goods are moved in ............... , the packaging required is much less than if the goods
are transported in individual cases
492 Some cargo declared under a general description may contain hazardous articles that are
not .......
493 The container should not weigh more than the ............ maximum gross weight that is marked
on the container
494 The loading , carriage and discharge of dry bulk ........ is not as simple or straight forward as most
people would imagine
495 Many bulk cargoes have hazardous properties or can ........ their properties during passage
496 Large quantities of bulk dry goods are .................. by ship and rail
497 Much of the moisture settles during ............and is pumped out through the ships hold bilges
498 The loading and unloading of the ship must be meticulously planned to ensure that the........is
not overstressed or damaged
499 ....... is one of the most difficult and dangerous cargoes to carry in bulk abroad ships
500 Many different types of minerals................... are handled and shipped in various parts of the
world
501 ........... products are classified as either volatile or non volatile cargoes
502 A cargo with a flash point below 60 degree celsius is a ......... product
503 A cargo with a flash point above 60 degree celsius is a............. products
504 ..................goods require special packing , marking , and labelling for which the shipper of the
goods is responsible
505 The ......stipulates that the shipper or his authorised agent must complete a shippers
certification for live animals for each shipments
506 The ..... provides the minimum container requirements per type of animal , as
design ,construction and size differs depending on the animal to be transported
507 Packaging must be of a standard that will help maintain the ............. of the contents and
minimise the effects of transportation time and environmental changes
508 Active packaging systems are shipping............ with a hard , insulated exterior shell and a
mechanical energy distribution that is activated by means of a maintains temperature within a
specified limits
509 Passive packaging systems consists of .........and ...............intended to keep the internal contents
of the packaging within a specified temperature
510 Wet ....... – Shipment containing liquids or shipments which by their nature may produce liquids
but which are not subjected to the dangerous goods regulation
511 Wet cargo is ............... to spillage or leakage that may corrode or cause damage to the transport
vehicles or to other cargo
512 To prevent spillage or leakage , special .......... for shipments containing wet cargo must be
applied
513 In some cases machinery and special outsized or heavy parts for the petrol industry can
be ............ by air , but then special air cargo are used
514 A number of airlines specialise in the air .................. and have dedicated aircraft for cargo
515 ......transport represents more than 70 % of the land freight service at origin and destination
points
516 Each transport mode must operate within a ..............that is shaped by various laws and
international conventions
517 The goal of e – freight is to build a paper free air cargo supply chain by ............... key paper –
based transport documents to electronic format
518 Air freight is sensitive to changes in............... and may decrease dramatically during a global
recession
519 Improvement in consumer and business ........and growth in world trade will tend to increase the
freight – kilometre –tones transported by air freight on a world basis
520 Air cargo is generally ........ on long – distance hauls with time sensitive or valuable products or
where other infrastructure
521 All air freight needs roads transport to complete the ...............from the airport to the end user
522 In some markets , airline have been ........by trucking air cargo from user / producer locations to
major airport
523 ............ areas include parking lots , public transportation train stations and access roads
524 Airside areas includes all areas ..........to aircraft , including runways , taxiways ,ramps and cargo
warehouses
525 Fuel facilities , air traffic control facilities , runway and taxiways are generally shared with all
traffic at the ............
526 Large aircraft are used on long haul........, while smaller aircraft serve domestic origin and
destinations
527 Large aircraft system allows ....... between origin / destination pairs that could not support direct
point to point , service
528 The hub airport is generally ........... in or near a major populations centre to have a significant
amount of inbound and outbound cargo
529 The...... airport provides a trans – shipment between separate domestic and international
carriers
530 The hub and spoke system can also be seen as ......, providing a connection for international air
– road –domestic air services
531 The cargo is transported under an ......and customs clearance is performed at the feeder airport
warehouse
532 ...... cargo can be carried by either passenger or by freighter only aircraft
533 ....... or narrow – body aircraft – These aircraft have a fuselage width of approximately 3 m with
a single aisle between passengers seats
534 High capacity or ....... aircraft – These aircraft have an internal cabin sufficient for normal
passengers seating that is divided into three axial groups by two aisles or more
535 ..... handling operations at airports involve the final preparation of cargo shipments for loading
onto the aircraft and the loading and unloading
536 For .......cargo , preparation includes security checks , consolidation of cargo , building up the air
cargo pallets and container and inspection and documentation
537 For .....cargo , preparation include customs and other regulatory procedures ,as well as
deconsolidation of cargo
538 For ......cargo , the operation is generally limited to unloading reconsolidating if needed and
reloading the cargo
539 Bounded ........are required for imports and international trans-shipment of cargo
540 A ,major issue ........of airports is the extent to which cargo – handling activities take place on the
airport versus outside the airport boundaries
541 Inspection is also generally done at ......including scanning , which generally implies that the
palettes are built up on the airport
542 The airline and security official ......the freight forwarders warehouse as well as the freight
forwarders himself
543 Air carrier maintain the ultimate ....... for the safety of their aircraft and therefore must ensure
compliance with all cargo security regulation
544 The village is designed to allow better....... of operation and improved traffic flow
545 National ........ usually determine who can provide cargo ground handling service , but this varies
from country to country
546 National ...... are often given exclusive right to provide these service , especially in smaller
airports
548 Integrated express........ offering door to door services by combining air and land transport
550 The two largest scheduled ...... carriers are Cargolux based in Luxebourg and Martinair based in
Amsterdam
551 Scheduled carriers and all-........, along with their freight forwarders , together account for 90 %
of all air freight tonnage
552 Other operators are hired for ....... and do not carry a regular schedule
553 All four own and operate ........ , but very often rely on third parties to provide the capacity
needed for their global network
554 They have...... possibilities to change the destination and addressee in transit
555 The worldwide air transport network spans and connects 210 countries
556 The air waybill is the .......made out by/or on behalf of the shipper than evidence the contract
between the shipper and carrier for carriage of goods
557 Airline air waybills are issued by individual....... to freight forwarders appointed as agents by the
airline
558 The master air waybill is the carriers air......... that covers a consolidated shipment tendered by
a freight forwarders or freight consolidator
559 A house air waybill is ...... issued by an international air freight forwarder under the terms of his
own tariff
561 An expert goods declaration is a........ that indicates the expert customs procedures to be applied
to the goods
562 A commercial invoice and ........documents , such as air waybill , are generally required to import
goods into the country of origin
563 Customs authorities will also require that....... be completed to declare and give details of the
goods being imported
564 An import cargo declaration provides the .......required by customs for goods being brought into
the custom territory
565 An import goods declaration is a............ that indicates the import customs procedure to be
applied to the goods
566 The air cargo industry still largely relies on .......–based documentation supporting the
movement of freight
567 IATA has established the e-freight program to ...... air cargo documents to electronic format
568 The goal of e-freight is to build a.......free air cargo supply chain
569 E-freight has the potential to ..........eliminate from $3.1 to $4.9 billion in costs across the air
cargo supply chain
570 Some of the documents must be .........in all cases and are called core documents
571 All of the key stakeholder in the ....... supply chain are included in the scope of the e-freight
projects
572 The electronic air waybill is also one of the .......planned for conversion with e-freight
573 Environmental sustainability is one of ...... key priorities , along with safety and security
574 The European Commission ........the first concrete measures to address aviation as an emitter of
greenhouse gases
575 IATA has more than 230 member ...... .represents 93 percent of scheduled international air
traffic
576 Aviation is the first industry to achieve a global ........agreement for reducing greenhouse gas
emission
577 The main objective of ICAO is to avoid the......... or duplication of economic measures and
taxation of airlines
578 International Civil Aviation Organisation is the ............. in which creates standard and
recommended practises in field of the civil aviation
579General purpose of ICAO is to secure ........... and highest possible degree of uniformity in
regulations and standards ,procedures , and organisations regarding civil aviation mater
581 The Warsaw convention for the unification of certain rules for international carriage by...... is an
international convention
582 The Guatemala city protocol of 1971 specifies that the carriers ......for any damages to or loss of
cargo is in force throughout the period
583 The protocol also states that carriers are not ...... for damages to cargo
584 The Montreal convention of 1999 is designed to ......the warsawconvention and all of its related
instruments and to eliminate the need for the patchwork of regulation
585 The convention require ...... , acceptance , approval or accession by 30 states before it enters
into force
586 The railway systems basic elements are the .........structure , locomotives ,rolling stock and the
control system
587 Train route selection is based on both ...... factors and the railways marketing strategy
588 Route selection is also .............. by the requirement to maintain a nearly level route
589 Train size and speed are limited by ......... factors related to safety and cost
590 A freight car or wagon is a platform or box designed to carry certain ........and equipped with
couplers to allow assembly to a train
591 Flatcars are used to transport loads that are too.......... or heavy to fit easily into other types of
rail cars
592 The ends of each unit ........ to serve as ramps ,allowing trucks to be driven onto the units
593 The need for expensive lift ....... to load and unload trains tends to limit multimodal operations
to high – density transport corridor
594 The key documents required for freight transport include the .......international carriage of goods
by rail consignment note and freight forwarders certificate
595 CIM Consignment note document confirms that the ............ has received the goods and that a
contract of carriage exist between trader and carrier
596 CIM consignment notes are used to calculate .................if goods are lost or damaged
597 The first international convention concerning the carriage of........... by rail dates from the year
1890
598 International rail transport law needed to be adapted to .............. the separation of railway from
state administration and their legal independence as companies under private or public
599 Liberalisation and modernisation of the laws concerning the international carriage of goods and
passengers by rail ......... the scope for agreements between railway companies and their customers
601 Road freight transport brings most goods to their final.......... and is used to move domestic ,
trans-border and international cargo
602 Road transport represents more than 70 % of the land freight service at ......... and destination
point , connecting the business to world market
604 Operator will tend to ........... in one or more of types of service , depending on their size and
resources
605 International traffic is more regulated than national traffic and require ...............that can carry
much more cargo
606 Complete cargo is a shipper fills at least one ..............for the route required for that one
shipment
607 Partial cargo is that the shipper does not fill the cargo ........
608The basic concept of door-to-door service is to simplify .......... multimodal services by using one
multimodal transport operator
609 The MTO will subcontract out to ............. as necessary to complete the freight journey
610 A 3PL firm provides ........... service for part of all of a customer supply chain management
function
611 Tank truck or tanks are.............. designed to carry liquid bulk ,dry bulk cargo or gases on roads
612 Competition within the industry helps ensure that the benefits of .............development are
passed onto customers
613 A wide range of ICT solutions are now commonly used in logistics and ............. transport
operations
614 Vehicle and trailer tracking system are used to ......loads , as well as vehicles and trailers
615 Vehicle and trailer tracking systems are also of great importance in ............products that have
gone missing en route
616 Track and Trace system can be used to track products throughout the supply chain and are
widely used to ship parcels worldwide
617 Track and trace systems are being increasingly used to ......loads moved by road as part of
international freight transport
618 Paperless documentation systems can be used to load .........information electronically into a
driver terminal at the beginning of the working day
619 The key transport documents in road transport include the .......for the international carriage of
goods consignment note and freight forwarders certificate of receipt
620 The CMR is a consignment note or waybill, with a........ set of transport and liability conditions
621 The TIR systems is based on the principle that ......... measures in the departure country should
be accepted by the countries of transit and destination
622The CMR applies to the European union and specifies ......... of contract for international road
transport of goods
623 The convention requires that goods travel under a .......note established under a format set by
the CMR
624 The convention also states the....... and liabilities of the shipper and carrier
625The shipper is liable for any........... caused by inadequate information given to the carrier
626 Dry cargo and containerized....... accounted for the largest share of goods loaded , while oil
made up the balance
627 The container shipping sector has......... in larger containerships to capitalize on the
containerized trade market and reduce costs
628 An ore-bulk-oil carriers is a ship ........ to be capable of carrying both wet and dry bulk cargoes
629 Floating storage and ........units are used worldwide by the offshore oil industry to receive oil
from nearby platform
630 Dry bulk shipping involves carrying ......dry bulk cargoes in large volumes
631 A bulk carriers or bulk freighter is a .......ship specially designed to transport unpackaged bulk
cargo
632 Liner shipping is the most efficient....... mode of transport for goods
633The linear shipping market represent around a ....... of the total volume of international cargo
transported by sea
634 Shipping operators that provide ........services will invest in specialised ships designed to
accommodate special type of cargoes
635 Marine innovation have helped to fuel the....... of maritime freight traffic
636 Ship design has .........radically-from timber to steel to vessels built mainly of aluminium and
composite materials
637 Specialization in the .........industry has bought massive changes to ocean shipping
638 Automation has markedly reduced the ........ needed and substantially improved safety
standards
639 The marine bill of lading serves as both a......... between the marine carrier and the shipper for
the transportation of goods and as a receipt issued by a carrier to the shipper
640 A sea waybill is a non-negotiable document issued after........ of the goods by the carrier
641 The purpose of the liner waybill is to avoid ...... that may occur when bills of lading are late in
arriving at the destination port
642 The IMO’s primary purpose is to .......... and maintain a comprehensive regulatory frame work
for shipping
643 IMO is a technical ......and most of its work is carried out in a number of committees and
subcommittees
644 The IMO and its committees have been....... in the development of several international
conventions to deal with various sea transport issues
645The SOLAS convention covers a wide....... of measures designed to improve the safety of shipping
646The IMO convened a major ............. to discuss the problems of marine population from ships
647 The MARPOL Convention deals not only with ......... , but also pollution from chemicals other
harmful substances , garbage and sewage
648 UNCLOS defines the rights and............. of nations in their use of the worlds ocean , establishing
guideline for businesses , the environment etc
650 The convention provisions define the ........ territories over which states have jurisdiction
651 The revised annex also introduced a ....... of changes to the maximum allowable sulphur content
of fuel oil
652 The convention would apply to all....... engaged on international voyages that carry ballast
water
653 The international convention for the safe and environmentally sound recycling of ships was
adapted by 63........ states of the IMO
654 The convention is a response to the lack of....... and standards in ship breaking practise ,
especially where safety , environmental and quality standards are concerned
655Multimodal transport involves the ......... of goods by more than two transport modes under a
single contract
656 MTO assumes responsibility for ........ of the multimodal transport contract and of the carrier
participating in the multimodal transport operation
657 The term combined transport /multimodal transport are all used to....... the movement of cargo
from its origin to its destination
658 Multimodal transport carrier organising the ...... takes responsibility for the entire door-to-door
transport and issues a multimodal transport documents
659 The international institute for the ......of private law worked to establish a legal regime for
multimodal transport
660 Containers have enabled ........to be applied to most types of general cargo by means of an
international standardised transport unit
661 The term ‘multimodal transport ‘ was officially introduced in 1980 under the United Nation
Transport ........
662 The multimodal transport operator....... and coordinate the transportation process from the
shippers door to the consignees door
663 The MTO issues to the shipper one ......document that includes an invoice for freight charges
and a guarantee for the transit time
664 Transporting goods from the shipper to the .............. may require up to 10 or 12 district
transport links
665 The MTO is the only responsible party ............ of coordinating the various modes of transport
and organising multimodal transport
666 The main four elements are required to .........an efficient multimodal transport are commercial
practise , trade facilitation , customs procedures and transport infrastructure
668 The speed of goods ...... from one point to another has outpaced the speed at which transport
document arrive
669 The trade facilitation is done by............. information flow through simplification , normalisation
and harmonisation
670 Simplification involves............ the amount of information required by the various authorities to
an absolute minimum
671 Normalisation requires procedures and ......... requirement to be identical in all ports of a
country and to be aligned to similar procedures and documents in other countries
672 Harmonisation involves the ..........of systems used to transmit data using electronic data
interchange
673 The role of a customs department is to ......that all goods entering and exiting a country do so in
compliance with all applicable laws
674 Customs also facilitates the entry of all ..........merchandise into the country
675 Customs administration must also produce trade statistics and enforce laws related to such
issues as health and safety and ....... property
676 Customs must balance the need to ...... with the need of facilitate movement of goods across
the border
677 Custom convention are designed to eliminate .....customs procedures and to harmonize
essential procedure .......... was the general agreements on tariffs and trade
679 The KYOTO convention....... procedure was entered into force in 1974
680 The development and widespread use .......... transport requires a modern infrastructure capable
of handling containers across all transportation modes
681 Exporters benefit by being more ....... in reaching foreign buyers in less time and less expensive
with goods delivered in good condition
683 The National Transportation .................... enhancements of both the movement of goods and
the movement of people
684 Road traffic congestion must be .....by investing in public transit and commuter rail services that
keep up with transport demand in growing neighbourhood
685 Multimodal transport , improved use of .............. transport modes and the strategic use of rail
transport along corridor where trucking is heavily used to take pressure of the highway system
686 The National Highway System provides support for the....... and maintenance of international
freight facilities that connect roads with other types of transport
687 The benefit of multimodal transport include using a........... of transport modes more effectively
and getting goods to market more efficiently
688 Requirement to issue multiple............... for each segment of the transportation chair are
minimized
689 Land-sea-land combinations are generally used to move ............ shipments weighing several
tones to the port of exit and then overseas to the port
690 A land-sea-land freight journey may involve ........ transport legs, one or two rails and a marine
transport leg
692 A combination of air and ...... is frequently used to provide multimodal transport services
693 Sea-air-sea transport combines the ........my of sea transport with the speed and efficiency of air
transport
694 The economics of the sea-air-sea ........n favour high value consumer goods such as electronics ,
electrical goods , etc
695 The sea-air-sea ............. is also used to transport goods with high seasonal demand
696 Rail/road/inland waterways ......... is commonly used when goods are being moved by rail or
from an inland centre to the transport in the country of origin
697 RO-RO Vessels have built –in ramps that allow ...... to be efficiently rolled on and rolled off the
vessels when in port
698 In the piggyback transport system , goods are ........in articulated semi-trailers and hauled by
tractors to the railway station
699The MTO ‘s liability for loss or damage to goods can...... depending on which stage of transport
the loss has occurred
700 International rules governing a ....... responsibility and liability for the loss of or damage to goods
occurring in the course of a multimodal transport operations
701 The convention states that the period of ....of the MTO includes the period from the time he
takes the goods in his charge until the time of their delivery
702 The INCOTERMS rules are accepted by Govt , legal........ and practitioner worldwide for the
interpretation of most commonly used terms in international trade
703 The MTO takes on .....for the entire journey by issuing a multimodal transport document to the
consignor
704 Many .......are often arise between buyers and sellers , mainly because of different
interpretation of the terms used in the contracts
705 The ...... and latest version of INCOTERMS 2010 was published on January 1,2011
706 The INCOTERMS are three letter trade terms related to common...... practises
707 The INCOTERMS rules are intended to .......clearly the tasks , costs and risks associated with the
transportation and delivery of goods
708 The INCOTERMS informs the sales contract by ......the respective obligation involved in the
delivery of goods from the seller to the buyer
709Transfer of title is not coverd by any of the INCOTERMS 2010 rules and must be separately
specified by the parties
710 One of the simplest shipment arrangements........ the minimum responsibilities on the seller and
greater responsibility on the buyer
711 In the FCA-Free carrier.......... the seller delivers the goods , cleared for exports , to the carrier
selected by the buyer
712 In a CPT arrangements , the ............of risk from seller to buyer occurs once the goods have been
delivered into the custody of the first carrier
713 Once the goods are ............ to the first carrier , the buyer bears risk of loss or damage
714 The buyer is also responsible for clearing the goods for..... and paying freight to the named
destination point
715 The seller also buys cargo insurance against the buyers ......of loss or damage of goods during
carriage to the named destination
716 The seller carries all costs and risks until the.........are delivered to the first carrier
717 The seller bears all risks involved in .......... the goods to the named destination
718 Under the FAS arrangements , the seller’s ...... cease when the goods are delivered alongside
the vessels
719 The buyer carries the costs and risks for ...... and arrangements for both import and export
customs clearance
720 In CFR risk is transferred from seller to ...... when the goods pass the ships rail
721 The buyer completes all customs........ for import and pays for the costs of unloading the cargo
722The INCOTERMS 2010 has only two....... for any mode of transport , and sea and inland waterway
transport
723 Contracting parties may determine ......terms they want to use and many designate the version
they wish to use to draw up a contract
724 The buyer and seller can specify ......... of the goods to a warehouse or other destination point
725 The seller delivery obligations is ....... when the goods are placed at the buyers disposition on
board a vessels at a named port of delivery , not cleared for import
726 The MTD is issued for containerized door-to-door shipments that ......various carriers and
transportation modes from origin to destination
727 One of the MTDs currently in use was developed by the....... international maritime council is
conformity with the UNCTAD/ICC Rules
728 The multi modal transport contract is a single......... contract for the carriage of goods by at least
two different modes of transport
729 Transport corridor and multimodal transport ........ in particular are very important for the
economic development of a country or a region
730 Multimodal transport corridor facilitate........ to international market through the use of hubs
that interconnect transport services
731 An effective management is .....to the ongoing development , improvement ,and upgrading of a
transport corridor infrastructure , facilitates and operations
733 Integration can help....... transportation service delivery and overall efficiencies
734 Development of ....... freight transport involves multimodal transport , as well as intermodal
transport
735 Various organisations around the ......... are involved in multinational projects designed to
develop and build integrated transport networks that will facilitates trade
736 The concept of integrated ............ management has been developed separately in the freight
transport community and the urban transport community
737 The concept of ‘intermodalism’ to provide .............. with the most efficient movement of goods
for the best value
738 Connection concepts involves the ......... , rapid and efficient and safe transfer of cargo from one
mode and pick –up point to another during a single transit
739 Modern and functional............. is needed to facilitate integrated transport- both for freight and
passengers transport
740 Coordination and.......are required among transportation organization to improve the quality ,
safety and economy of transportations services
741 Higher load factors and transport........ can be achieved if the transportation system is organized
this way
742 TRACEA is the.......of the great silk road, one of the ancient trade routes in the world
743 The southern corridor would........Southeastern Europe and Turkey with Iran and would have
branches to central Asia / China and South East Asia / Southern China
744 The proposed north-south....... would link Northern Europe and the Russian Federation with the
Persian Gulf
745 The North-south corridor would offer ...... and less expensive transportation than the
alternatively currently used
746 A transport corridor includes one or ....... that connect centres of economic activity and serve
both passengers and freight traffic
747 Most corridor have ............ have on which various transport modes travel
748 The routes are composed of links over which ........... vehicles travel and hubs that interconnect
transport services
749An International corridor connects one or more ............ , with airports and seaports serving as
gateways
751Most have been developed and ......... from existing land-based transport networks
752 A transport gateway is a point of .......and exit of goods in a region , country or continent such as
an airport or seaway terminal
753 Gateway include customs and other facilities at a countrys shipping ports and at its land based
borders
754 A transport hub is a central point place where passengers and cargo are exchanged between
vehicles or between transport modes
755At freight hubs , goods are....... , sorted . and shipped to the next carriers or delivery point
756 The hub concept comes from...... used in airline transportation for both passengers and cargo ,
such as hub and spoke system
757 The different types of transport....... are domestic trade , foreign trade , and transit trade
758 A domestic trade corridor is a...... route within the national transport network used to distribute
goods within a country
759 Responsibility for the ........development and management of the domestic trade corridor is
given jointly to the national and provincial or state governments
760 The objective of ........domestic corridor is to promote internal trade and economic growth along
the corridor
761 The cost for developing and .... the corridor are generally covered through general revenues
762 Foreign trade corridor are used to transport goods being importing into and ....... from a country
763 Foreign trade corridor tend to be located close to large markets where......... of exports and
consumption of imports are concentrated
764 The objective of establishing foreign ........ is to a country s economic growth through increased
trade and competitive
765 The costs for the gateway and .............. crossing are generally recovered through user fees
766 The costs of ........ links and hubs are usually covered through general revenues
767 Transit trade corridor are used to........ the cargo of other countries
768 Transit trade corridor are....... by a border crossing at one end and an international gateway or
border crossing at the other
769 Transit trade corridor are........ to promote regional integration and economic cooperation
between neighbouring countries
770 The costs of operating transit ........are covered in the same way as for foreign trade routes
771 In many cases , there is also a ....... collected to cover the marginal costs for maintain transit
these routes
774 The appropriate structure for .............. will depend on the type of corridor and the specific
functions to be management
775 The goals for domestic corridor include............... of regulation on the safe operation of
transport vehicles and minimizing the conflict between passengers and freight transport
776 The goals of managing foreign........ include ensuring the security of borders and enforcing trade
regulations
777 Management must balance the need to ........ trade with the need to provide increased security
778 The goals for managing transit corridor include providing efficient and safe movement of cargo
through the country
779 Effective procedures are also required to ......that cargo is not tampered with while in transit
across the country
780 Corridor infrastructure is .....developed and funded primarily by the public sector
781 An increasing proportion of the ..... at hubs and gateways is developed , financed and operated
by the private sector
782 The main exception is land ........, which continue to be developed and operated by government
customs and border security agencies
783 Capital costs of infrastructure ar........or by general revenues , while maintenance costs of
infrastructure are often paid by user fees
784 Effective management of....... helps ensure that infrastructure and facilities are used efficiently
by administering user fees judiciously
785 Bilateral agreements with o....... improvements once the corridor is operating and traffic is
increasing
787 The three complementary ......help sustain development are a long-term plan , a series of
parallel initiatives and a programme for monitoring performance
788 Possible improvement........ that could be taken to improve transportation services and
efficiency under the category of asset management , regulation and information
789 Performance .......requires the collection of performance data to identify physical and
operational problems that increase costs and cause delays
790 Surveys of shippers , transportation services providers and operators can also be conducted , to
gain qualitative information on a....... performance
791 Trend in costs , time and ....... indicate whether a corridor performance is improving or
deteriorating over time
792 Airline and air traffic authorities are being ........challenged by the current airspace structure
793 Traffic levels continue to ..... at an average rate of 4%annualy , implying a doubling a traffic every
10-15 years
794The IATA is working with key ....... to help introduce more option for route flexibility , starting
with less dense traffic areas
795A major opportunity to...... benefits using the IFLEX methodology applies to long-haul flights
796The sophisticated flight .......system used by airlines have the capability to predict and validate
optimum daily routings
799 IFLEX is considered as a ....... in beginning the evolution to flexible routing an a global basis
800 All flex routes when ....... will be validated against airspace constraints and en-route weather
conditions
801 The resulting ....... plans will employ an optimized trajectory based on the winds forecast for
each flight
802 More flexible ....... based on airline preference are possible in today s operating environment
and using current aircraft technology
803The term ‘modal ....... ‘refers to the tendency of certain countries / regions to rely extensively on
one particular mode of transport
804 A customer who ....... to ship goods chooses among transportation modes based on his own
criteria in a competitive system
805 A growing ....... of shippers seek to reduce their overall logistics costs , not just their shipping
costs
806 Economic and ....... constraints, competitive pressure and customer requirement mandate the
firms to make the most efficient and productive transport choice
807 The choice of freight ....... modes is also affected by geography , available infrastructure and
public transportation policies
808 However, when we ....... the entire European continent, rail remains the primary transport
mode across Europe
809 Freight transport ....... will vary according to the distance of haulage or mileage
810 For full truck ....... consignment, there are no such time-consuming and costly additional
operations required
811 A company ....... whether to ship cargo by either road or rail will generally do so according to a
threshold distance
813 The choice of road ....... rail is the largely the results of the difference in transport cost , which is
reflected in the price
814 The choice of the ....... will also depend on the size and weight of the cargo
815 A big shipment allows ....... of scale in both variable shipping costs related to mileage and fixed
costs of the shipping operation
816 Each transport mode has very ....... characteristics that have caused it to specialize in a specific
market segment
817 Competition in the freight ....... is mainly within modes among operators using the same
transport mode ,rather than between modes
818 An alternative supplier to the ....... industry does not exist , due to either lack of infrastructure ,
hortage of capacity or long route mileage
819 roads are more likely to cover the ....... possible inland distance than rail , because they can be
built for travel over steep slopes
820 Two additional tunnels were ....... to transport freight under the Alps, to help alleviate truck
traffic on road
821 The general expansion of road ....... transport poses the threat of reducing competition of
situation where rail or marine transport offer a competitive advantage for massive shipments
822 To make ....... possible and provide a greater choice of freight transport modes to shipper , the
infrastructure must exist to enable alternative
823 New transport ....... require large investments that have no guarantee of achieving profitability
824 Government can make real ....... possible by developing adequate infrastructure along long
transport corridor serving substantial freight traffic markets
825 New freight transport technologies that provide new areas of ....... advantages could also help
reduce reliance on road transport
826 Unitisation involves the ....... of various cargo items of relatively small size into larger units of a
standard size
827 Containerisation is a ....... of freight transport based on a range of steel intermodal containers ,
which have standard dimension
828 Both unitisation and containerisation have significantly ....... efficiency and reduced the cost of
transporting mass cargo
829 Containers were ....... to reduce the cost and time associated with loading and unloading cargo
from ships
830 Containers provide ....... access to raw materials and reduce manufacturing and labour costs
831 Pallets are used to ....... and transport assembled quantities of unitised cargo , usually with a
forklift
832 The aircraft ULD’s are...... that interface directly with an aircrafts loading and cargo restraint
system
833 Unitising is a process of...... individually packaged products into a large , stable , unit load
convenient for handling , shipping and storage
834 Fully automatic...... machines are used to unitise cargo into unit loads
835 The fully ......large machines may handle cargo units on pallets or without a base support
836 Cargo handlers then use...... and vehicles to move and load the unit loads
837 One of the key aspects of ..... unitisation is the correlation between handling capacity and the
weight of the standard unit
838 A large amount of time that it takes to......small size packages , particularly for loading into the
vessels hold
839 The cost of labour arising from ......handling is reduced appreciably through the use of
mechanical equipment to handle larger unitised loads
840 Containerisation is a system of freight ...... based on a range of steel intermodal containers
841 Containerisation has its origin in early coal mining ......in England
842 The Liverpool and Manchester Railway in the United Kingdom was one such .....
843 The early 1990s saw the adoption of..... container boxes designed to transfer cargo between
road and rail modes
844 In the mid-1930s , the Chicago great ......and the new haven railroad began piggy-back service ,
transporting highway freight trailers on flatcars limited to their own railroads
845 By 1953 , the Chicago and Eastern and southern pacific railroads had..... the innovation
846 By 1955 , an additional 25 ..... had begun some from of piggy-back trailer service
847 The original sea containers were ...... metal boxes suitable for carrying dry goods or general
purpose cargo
848 During containerisation first 20 years , many ....... sizes and corner fittings were used
849 The need for international standard led the international .......organisation to set up a new
technical committee to develop standard for freight containers
850International standards were developed for the ..........dimension and the specification and
testing of containers
851 In united state exist domestic standardised ............. with dimension 48-ft and 53-ft
852 The unit used to measure containers capacity is the............., which refers to the length of the
standard container box
853 A general cargo container is any type of ............. that is not intended for use in air transport and
not primarily intended for the carriage of a particular category of cargo
855 General purpose containers is intended for .............of the widest possible variety of cargo
856 Specific purpose containers designed to facilitate packing or empting the containers other than
by means of doors at one end of the container
857 Ventilated containers are similar to general .............container , but designed to allow air
exchange between its interior and the outside atmosphere
856 Vented containers have ............. vents at the upper part of their cargo space
857 Bulk and bulk-dry containers consist of a cargo – carrying structure for the carriage
of .............bulk without packaging
858 Open top containers similar to general purpose containers , except that it has no permanent
rigid roof
859 Platform containers is a loadable ............. that has no superstructure whatsoever , but has the
same length and width as a container of the same series
860 A specific cargo container is primarily intended for the.............of particular categories of cargo
861 Thermal containers has insulating walls , doors ,floors and roof
862 The most common variant in the integrated.............containers , often referred to as the “reefer”
863 Tank containers come in ............. ISO and European sizes and may be pressurized or non-
pressurized
864 Named cargo ............. built in general accordance with ISO standards , either solely or principally
for the carriage of named cargo
865 A swap body is standard .............containers for road and rail transport
866 Swap body have a lightweight design that minimize ............., thereby reducing fuel cost ,
because less dead weight has to be transported
867 Swap bodies have a.............strength designed only for rail and road vehicle transport
868 Many swap bodies are fitted with four fold-up legs under ............., to make it possible to change
or swap their body from one carriage to another one
869 Special swap bodies may have more doors or .............than ordinary hard boxes for trucks ,
railroads cars or sea containers
871To determine a containers total .............capacity , you need to add the containers tare weight to
the weight of the contents
872 In a multimodal transport operation , various systems may be used to improve the.............,
loading and unloaded during the sea leg
873 A lift-on-lift-off system involves lifting ............. to load and unload transport units on and off of a
vessels
875 Containers may be .............not only among the different mode , but also among carriers of the
same mode to optimize the cargo handling operation
876 Standardised containers enable cargo to be ………………… handled and transferred from ships to
truck and rail wagon with mechanical handling equipment
877 In a trainload or block train system , a complete ………………… travels from origin to destination
without any re-marshalling along the way
878 In a wagonload system , individual ………………… are loaded by different senders at various points
879 Wagons may be ………………… two or three times during the journey
881 Ports represent one of the principal …………………in the international container transport chain
882 The area under the control of a single …………………is typically comprised of a number of
dedicated terminals and cargo handling facilities
883 Although ports are normally ………………… with a waterfront , tight space constraints have led
many ports to develop inland containers depots or dry ports
884 Smaller ports tend to operate individual …………………stacking vehicles to stack or unstuck
containers
885 Large ports usually use larger gantry cranes that pass over ………………… stacks to pick and place
containers onto delivery vehicles
886 To handle containers safety , …………………need to understand the design and safety features of
each type of container
887Once a container has been sealed , terminal are generally the only…………………where its contents
may be examined under the supervision of local custom authorities
888 On a worldwide basis , there are ………………… 450 maritime carriers operating vessels that can
accommodate containers
889 The majority of thef …………………are fully cellular ships , which means they are designed for the
exclusive purpose of transporting containers
890 The largest class of …………………is the Maersk E class , with a carrying capacity of 11000-14500
TUE
892 A pallet is a flat base panel onto which ............. is placed and secured with shrink film wrap or
other packaging materials
893 Palletising involves the ............. of one or more packages on a pallet base and securing the load
to the pallet
894 Many .............can be economically palletised or unitised to facilitate their handling , storage and
protection
895 Most pallets are made of ............. , but they may also be made of plastic or steel for special
purpose
897 Steel pallets provide maximum ............. and load-carrying capacity , with a minimum of
maintenance
898 Most steel pallets are ............. construction and are usually protected with baked enamel , zinc
plating or hot –dip galvanizing
899 Pallets are made in a considerable variety of............., styles and sizes
901 The type of pallet used will depend on the ............. of the loads and the handling facilities
available during shipment
902 Expandable pallets are frequently used only for one or a few trips
903 Pallets of all ............. types are made to provide either two-way or four-way entry
904 Many expendable wood ............. are four – way entry with nine blocks
906 No one pallet size is .............to all industries , but some industries have standardized pallet size
907 The use of relatively small number of standard panel and unit-load size is necessary to
promote ............. and reduce handling and shipping costs
908 Some vehicles and handling and shipping system are based on U.S measurement units ,while
others are based on ............. unit
910The total ............. of cargo for passenger aircraft is up to 40 tonnes , the equivalent of 20
passenger cars
911 ULD containers are.............to purchase , made of lightweight materials and not as robust as rail
and sea shipping containers
913 To enter service with an ............. , a certified ULD must undergo a series of extreme load tests ,
supervised by the aviation authorities
915 Condition during flights place very high forces on cargo and baggage which will be thrown
around unless held ............. in place
916 .............can be large and heavy like an aircraft engine or comprise many small package in a
container or on a pallet
917 A ULD is fixed to the floor of the .............in key places using locks
918 There is only a small gap for the.............base to fit under the locks in the cargo hold
919 Dangerous goods are solid , liquid or gases that can pose a............. to people , property of the
environment due to their chemical or physical properties
920 The most widely applied regulatory scheme is that for the transportation of dangerous goods
921 The united nation economies and social council issues the .............regulations on the transport
of dangerous goods , which form the basis for most regional and national regulatory schemes
922 The regulation are addressed to.............and international organisation concerned with the
regulation of the transport of dangerous goods
923 The regulation do not apply to the .............of dangerous goods in sea –going or inland navigation
bulk carriers or tank – vessels
924 The UN Subcommittee of experts on the .............of dangerous goods develops recommended
procedures for the transport of all types of dangerous goods except radioactive materials
925 The international Atomic Energy Agency is the.............that develops recommended procedures
for the safe transport of radioactive materials
926The international civil aviation organization has used these recommended procedure as the basis
for developing the.............for the safe transport of dangerous goods by air
927 The IATA Dangerous Goods Regulation contain all of the ............. of the technical instruction
928 IATA has drawn on its extensive experience to give special attention to the format and wording
of .............
929 The international .............organization has developed the international maritime dangerous
goods code for the transportation of dangerous goods on the high seas
930 The intergovernmental organisation for international carriage by ............. has developed the
regulations concerning the international carriage of dangerous goods by rail
932 Dangerous goods are assigned UN number and proper shipping names according to
their ............. and composition
933 The goal of the UN Model regulation is to provide a model for uniform development of national
and international regulation on the transport of dangerous goods by various modes
934 The IATA Dangerous Goods Regulation are based on the requirement of annexe 18 of the
Chicago convention
935 Awareness of the danger and regulation related to the handling and transport of dangerous
goods is key to maintaining safety and preventing accidents
936 Generally , regulation require that all staff who processing cargo may encounter dangerous
goods , whether ground based or airborne
937 Very small quantities of some dangerous goods may be transported in such a manner that they
are expected from marking , labelling and documentation requirement
938 Some example of the very small quantities of dangerous goods permitted are as little as 1 g or
ml for solids or liquids of some toxic substances
939 Non toxic gases are limited to containers with a water capacity of 30ml
940 The shipper is responsible for packing and all necessary marking and labelling of each package of
dangerous goods
941 Each package must be of such a size that there is adequate space to affix all required marketing
and labels
942 Most substance have been assigned to a packing group based on technical criteria , but some
have been assigned based on experience
943 Dangerous goods must always be transported in approved packages , unless they are acceptable
in expected quantities and limited quantities
944 The UN mark is always followed by a number of codes providing such information as the type
code of packaging and its packing group , limitation and year of manufacture
945 The correct marking and labelling of packages containing dangerous goods is extremely
important
946 The label will identify the package and its content , which is especially important if the package
has been damaged and there is a risk of contamination
947 No damaged goods may be located on an aircraft with a damaged or missing label
948 The lower half of the shipper declaration for dangerous goods serves as the Natural and
Quantity of dangerous goods statement
949 The NOTOC is a special form prepared by the operator of the aircraft carrying DG
950 Anyone who may have been affected by the spill must be taken care of and their names and
addresses noted
951 The person supervising the situation must consult a suitable dangerous goods emergency chart
to see what immediate remedial action may be required
952 Passengers do , however often pack hazardous articles and substance without knowing that it is
dangerous and jeopardising their life
953 The airline has the final responsibility to ensure that passengers are informed and aware of
regulation and technical instruction regarding which items are not permitted in passengers baggage
954 Dangerous Goods training are mandated by ICAO in its Technical Instruction for the safe
transport of dangerous goods by air
955 This may entail only familiarisation training or it may also include more detailed training on the
intricacies of the IATA DGR
956 All categories of personnel involved directly or indirectly in the movement of DG by air must be
trained according to their responsibilities
957 A test must be provided after DG Training and the passing mark is at least 80 %
958 The test should be designed to enable the participant to demonstrate an understanding of all
the subjects covered
959 Patient specimens are collected directly from humans and animals
960 Medical or clinical wastes are derived from the medical treatment of humans or animals , or
from bio-research
961 Generally , the requirements for the transport of dangerous goods by air are more restrictive
than the surface modes of sea , road or rail
962 Infectious substance must be classified according to the level of health and safety risk they pose
as either category A or Category B
963 Category A infectious substance are capable of causing permanent disability or life threatening
or fatal disease
964 Category B biological substance are infectious substance that do not meet the criteria for
inclusion in Category A
965 The packaging system comprises a primary receptacle , secondary packing and an outer
packaging
966 Labels and markings on the packages are an essential source of information to communicate to
everyone involved in transportation process
967 Effective employee training and appropriate emergency response procedures are required to
significantly minimize the risk of exposure and subsequent transmission on infection
968 Should a spill or leak occurs from a damaged package containing an infectious substance , do
not attempt to clean-up or dispose of it yourself
969 Liquid bleach will generally effectively inactivate the released substance
970 If any person is exposed to the infectious substance or spill through inhalation , ingestion or
skin contact , move them to a safe isolated area
971 Person administering first aid should take precautions to avoid personal exposure or secondary
contamination of others
972 In case of contact of the substance to skin , eyes , nose or mouth , immediately flush the
exposed area with copious amounts of running water
973 In case where a vehicle travelling under the ADR does not comply in full , the vehicle becomes
subject to all domestic requirements
974 The ADR has been developed and is updated under the auspices of the UN Economic
Commission for Europe
975 Annexes A and B have been regularly amended and updated since the ADR becomes effective in
1968
976 Personnel engaged in the transport of dangerous goods also require security awareness
trainings
977 Carriers , consignors and others who transport high consequence dangerous goods are required
to develop and implement security plans
978 A security coordinator must be appointed to take full responsibility for the entire security
planning process and manage security threats
979 The RID applies to OTIF’s 45 Europeans , Middle-eastern and Maghred Member states
980 The RID apply to the international carriage of dangerous goods by rail in the territories of
member states
981 The code is used primarily by marine shipping operators and applies to the IMO’s 170 member
state
982 Individual countries are responsible for implementing the code under their own legislation
983 The IMDG code was adopted at fourth IMO assembly in 1965
985 The standard condition governing the international FIATA multimodal transport bill of lading
provide additional guidance on the multimodal transport of dangerous goods
986 The seller is require to comply with national laws and international convention respecting the
transport of dangerous goods
2 To enter service with an ............. , a certified ULD must undergo a series of extreme load tests ,
supervised by the aviation authorities
4 Condition during flights place very high forces on cargo and baggage which will be thrown around
unless held ............. in place
5 .............can be large and heavy like an aircraft engine or comprise many small package in a
container or on a pallet
6 A ULD is fixed to the floor of the .............in key places using locks
7 There is only a small gap for the.............base to fit under the locks in the cargo hold
8 Dangerous goods are solid , liquid or gases that can pose a............. to people , property of the
environment due to their chemical or physical properties
9 The most widely applied regulatory scheme is that for the transportation of dangerous goods
10 The united nation economies and social council issues the .............regulations on the transport of
dangerous goods , which form the basis for most regional and national regulatory schemes
11 The regulation are addressed to.............and international organisation concerned with the
regulation of the transport of dangerous goods
12 The regulation do not apply to the .............of dangerous goods in sea –going or inland navigation
bulk carriers or tank – vessels
15 The international civil aviation organization has used these recommended procedure as the basis
for developing the.............for the safe transport of dangerous goods by air
16 The IATA Dangerous Goods Regulation contain all of the ............. of the technical instruction
17 IATA has drawn on its extensive experience to give special attention to the format and wording of
.............
18 The international .............organization has developed the international maritime dangerous
goods code for the transportation of dangerous goods on the high seas
19 The intergovernmental organisation for international carriage by ............. has developed the
regulations concerning the international carriage of dangerous goods by rail
21 Dangerous goods are assigned UN number and proper shipping names according to their .............
and composition
22 The goal of the UN Model regulation is to provide a model for uniform development of ........ on
the transport of dangerous goods by various modes
23 The IATA Dangerous Goods Regulation are based on the requirement of ...... of the Chicago
convention
24 Awareness of the danger and regulation related to the handling and transport of ...... is key to
maintaining safety and preventing accidents
25 Generally , regulation require that all staff who processing cargo may ....... dangerous goods ,
whether ground based or airborne
26 Very small quantities of some ...... may be transported in such a manner that they are expected
from marking , labelling and documentation requirement
27 Some example of the very ........... of dangerous goods permitted are as little as 1 g or ml for
solids or liquids of some toxic substances
29 The shipper is responsible for packing and all necessary marking and ...... of each package of
dangerous goods
33 Each package must be of such a size that there is ...... to affix all required marketing and labels
34 Most substance have been assigned to a packing group based on ....... , but some have been
assigned based on experience
35 Dangerous goods must always be transported in ......... , unless they are acceptable in expected
quantities and limited quantities
36 The UN mark is always followed by a number of codes providing ......... as the type code of
packaging and its packing group , limitation and year of manufacture
37 The correct marking and labelling of packages containing .......... goods is extremely important
38 The label will identify the package and its content , which is especially important if the package
has been damaged and there is a risk of contamination
40 The lower half of the ....... for dangerous goods serves as the Natural and Quantity of dangerous
goods statement
41 The NOTOC is a special form prepared by the operator of the aircraft carrying DG
42 Anyone who may have been affected by ....... must be taken care of and their names and
addresses noted
43 The person supervising the situation must consult a ........... goods emergency chart to see what
immediate remedial action may be required
44 Passengers do , however often pack .............. and substance without knowing that it is dangerous
and jeopardising their life