WORK IT OUT 6.1
Describing Your Behavior
As a quick way to determine your behavioral style preference, make a copy of
this page and then complete the following survey.
Step 1
Focus on how you interact with customers or others in a typical workplace
situation, Before proceeding to step 2, read the following list of words and rate
(score) yourself by placing a number (from 1 to 5) next to each item in the
“Your Numerical Rating Value” column. A “5” means that the word is an accu-
rate description of how you most often behave in a workplace situation, a “3”
indicates a balanced agreement about the word's application (you often behave
this way), and a “1” means that you do not feel that the word describes your
behavior in dealing with others in the workplace well.
Consistent
Calculating
Loyal
Competitive
Sincere
Pragmatic (practical)
Patient
TOTALStep 2
Once you have selected numerical values for each word or phrase, start with the
first word on the list (Relaxed) and put the letter “R” to the right of it. Place an
“T° to the right of the second word, “Logical”; a “D” to the right of the third
word; and an “E” to the right of the fourth word. Then start over with the fifth
word and repeat the “RIDE” pattern until all words have a letter at their right.
Step 3
Next, go through the list and count numerical values for all words that have an
“R” beside them. Put the total at the bottom of the grid next to the letter “R =.”
Do the same for letters “I,” “D,” and “E.” For example, if the words relaxed, con-
sistent, loyal, sincere, and patient all had a number “4” by them, the total would
be 20 and that number would go in the total area next to R =
Once you have finished tallying all letter values, one letter will probably have
the highest total score. This is your natural style tendency. For example, if “R” has
the highest score, your primary style preference is Rational. If “I” has the highest
score, you exhibit more Inquisitive behavior. “D” indicates Decisive, and “E” is an
Expressive style preference. See Figure 6.1 for an example of a completed survey page.
If two or more of your scores have the same high totals, you probably gener-
ally put forth similar amounts of effort in both of these style areas. As a result,
you likely exhibit numerous characteristics listed under both style categories
depending on the situation. Most people have primary and secondary styles.
Some even have a tertiary preference.