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Title: Unlocking the Complexity of Writing a Literature Review on Performance Assessment in

Primary Health Care

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The 127 item Swiss Health Literacy Survey (HLS-CH) also addresses numerous domains such as
information and (critical) decision making, cognitive and interpersonal skills as well as problem
solving. Of course, these need to be tailored to the capacity of lay people. Describe the following
(repeat for each key question). Like any other aspect of research, however, systematic reviews must
define and follow a method that can be replicated. Health literacy assessment by an objective
measurement approach The direct testing of competencies related to the health literacy construct is
used frequently in the academic literature and five novel instruments were published in the search
period. Studies are not created equal, and the weight parameter lets researchers account for these
differences in the analysis. Health care providers need to be able to weigh the strengths and
weakness of such evidence and summarize the findings to make an informed decision. There are 8
Health Areas, each consisting of a number of Basic Health Zones. Knowing how patients perceive
the quality of services and facilities is the means by which a health centre can achieve a competitive
advantage, differentiate itself from competitors, foster customer loyalty, enhance its corporate image,
increase business performance, and retain existing customers and attract new ones. Kensington, MD:
NIH Consensus Development Program Information Center. (accessed July 16, 2010). While
systematic reviews can be challenging and time-consuming to conduct, they can also be extremely
rewarding. However, many other organizations play a key role in sponsoring, conducting, and
disseminating SRs. Many of the reviews in these databases can be accessed by searching within
PubMed using the Clinical Queries feature. If the committee judges current standards to be
inadequate, it will develop a new set of standards. Allowing public comments encourages publicly
funded research that is responsive to the public’s interests and concerns and is written in language
that is understandable and usable for patient and clinical decision making. Systematic reviews can be
helpful for clinicians who want to integrate research findings into their daily practices, for patients to
make well-informed choices about their own care, for professional medical societies and other
organizations that develop clinical practice guidelines. Should this be the case, there may be reasons
to suspect that the findings are not applicable to the patient(s) in question. The interpretation of data
and conclusions drawn should be grounded in the risk of bias of the included studies, so as to reflect
the believability of the findings, as well as the direction and precision of results relating to the
benefits and harms of the interventions assessed. Chapter 3, Standards for Finding and Assessing
Individual Studies, focuses on a central step in the SR process: the identification, collection,
screening, and appraisal of the individual studies that make up an SR’s body of evidence. Other
organizations do not provide any financial compensation. It may also be, however, that the inclusion
criteria do cover these but no relevant studies have yet been conducted. For example, the participants
may not be similar to your patients or the setting may differ from that in which you work (e.g.,
community versus acute care), the intervention may not be one in which you are interested (perhaps
it is not feasible to implement in your setting) and the outcomes may not be relevant (e.g., you may
be interested in mortality but the review has considered only anxiety). Register for a free account to
start saving and receiving special member only perks. These present, for each comparison and
outcome, both the study effects (and CIs) derived from individual studies and a pooled effect of all
the studies. A protocol will be required to set out the types of research studies to be included in the
review, and anything that does not meet these criteria will be excluded, based on the prespecified
research question and a sound rationale. The committee also took into account the legislatively
mandated reporting requirements for the Patient-Centered Outcomes Research Institute (PCORI), as
specified by the 2010 Patient Protection and Affordable Care Act (ACA). J Health Commun. 2010,
15 (Suppl 2): 9-19. Article. In considering such recommendations, certain limitations should be
noticed regarding our review. The described procedure does not contribute to the qualitative
improvement of health literacy indices but increases a path dependency. Validation of a Dutch
version of the eHEALS in two adult populations.
Evidence thus becomes more accessible to not only health care providers but also their users, that is,
patients and their families. More than 150 journals have adopted the PRISMA requirements
(PRISMA, 2010). In an academic context, the use of IPA to investigate the differences between how
patients perceive the impor- tance of health centre attributes and the centre’s actual performance in
relation to those attributes could contrib- ute to broadening the scope of research studies in the area
of consumer decision-process theory. Box 5-2 describes the ACA reporting requirements for research
funded by PCORI. Each standard includes elements of performance that the committee deems
essential. Kensington, MD: NIH Consensus Development Program Information Center. (accessed
July 16, 2010). It will be responsible for establishing and implementing a research
agenda—including SRs of CER—to help patients, clinicians, policy makers, and purchasers in
making informed healthcare decisions. Attribute importance is generally regarded as a per- son’s
general assessment of the significance of an attrib- ute for a product. Some of the key U.S. and
international organizations are described below. The evidence base for these initial steps in the SR
process is sparse. The number of events may also be used (e.g., number of cardiac arrests) and can be
summarized using a rate ratio (for rare events), or mean difference (for common events). The ICMJE
publication requirements for industry-sponsored clinical trials should be extended to publicly funded
SRs (ICMJE, 2007). If the SR registries now in development become fully operational, this
requirement will become much easier for the review team to achieve in the near future (CRD, 2010;
HHS, 2010; Joanna Briggs Institute, 2010; NPAF, 2011; PIPC, 2011). Methodologists (e.g.,
epidemiologists, biostatisticians, health services researchers) perform much of the research on the
conduct of SRs and are likely to stay up-to-date with the literature on methods. Decision makers
should be able to rely on SRs of comparative effectiveness to know what is known and not known
and to describe the extent to which the evidence is applicable to clinical practice and particular
patients. Each standard includes elements of performance that the committee deems essential.
Literature reviews can usually be conducted by a single person rather than a team. This example
shows a specific type of effect size: relative risk. This book will serve as a vital resource for both
sponsors and producers of systematic reviews of comparative effectiveness research. As a
consequence we could not grade the reporting quality of the identified articles resulting in a
descriptive description of the results. The leader should also have a detailed understanding of the
scope of work and be skilled at overseeing team discussions and meetings. It should be noted,
however, that the upper CI for ischemic and unidentified stroke is very close to the line of no effect
(0.99). When making decisions related to practice, it is important to consider that should the true
effect lie at this point, then this would mean that newer anticoagulants only very marginally reduce
the risk for a composite end point of stroke and systemic embolism as compared with warfarin. The
standards address the entire systematic review process from the initial steps of formulating the topic
and building the review team to producing a detailed final report that synthesizes what the evidence
shows and where knowledge gaps remain. Transparency in reporting the methods actually used and
the reasoning behind the choices are among the most important of the standards recommended by
the committee. The described procedure does not contribute to the qualitative improvement of health
literacy indices but increases a path dependency. Table 1-6 lists examples of user and stakeholder
organizations that use SRs to inform decision making. The. There was no evidence either to support
or refute the use of selected chemoprevention interventions, there was some evidence of
effectiveness for mammography and fecal occult blood testing. Medford, NJ: American Society for
Information Science and Technology. (accessed July 12, 2010). The European Health Literacy
Survey HLS-EU. 2012, available at last accessed 22nd Dec. 2013.
Categories within the framework were adapted when relevant for the appraisal of health literacy
indices. A recent development is the emergence of Overviews of Reviews (OoRs). Statistical
analysis (or meta-analysis) may or may not be used to analyze the results of the included studies. The
importance of the review questions and analytic framework in guiding the entire review process
demands a rigorous approach to formulating the research questions and analytic framework. All
feedback to the SR team should be firsthand via peer review. The exact composition of the review
team should be determined by the clinical questions and context of the SR. However, to be
applicable to real-world clinical decision making, SRs should assess well-. In general therefore, one
can say that the managers’ perception of the service provided in their health centres is quite distant
from the views of patients. 4. Conclusions Using IPA, this study has compared the importance and
performance of 25 service quality attributes as perceived by health centre patients and managers.
Many international organizations have advanced and highly sophisticated SR programs that not only
produce SRs, but also focus on how best to conduct SRs. As with screening, the independent
assessment by two review authors is a method to reduce bias in this process. AHRQ methods
guidance for SRs of diagnostics and prognosis is also underway. J Health Commun. 2011, 16 (Suppl
3): 134-49. Article. Various users and stakeholders bring different perspectives and priorities to the
review, and these views should help shape the research question and outcomes to be evaluated so
that they are more focused on clinical and patient-centered decision making. Second, using the
results p rovided by IPA, managers can tailor their marketing strategies to the patients’ perception of
importance and performance revealed in each quadrant. Guidance for authors when choosing
between a systematic or scoping review approach', BMC Medical Research Methodology, vol. 18,
no. 1, p. 143. Systematic reviews are currently considered as one of the highest forms of research
evidence and it can be tempting to view a systematic review as providing “the definitive answer” to
a clinical question. The skills required not only include having an understanding of the disease
process, interventions, relevant outcomes and the patient experience; but also the ability to find and
appraise all the relevant research, synthesize the findings using advanced statistical or qualitative
techniques, and publish your findings. SR teams rely on the team leader to act as the facilitator of
group decision making (Fretheim et al., 2006b). To conduct this work, these organizations typically
establish standards of care based on SRs, against which the performance of providers can be
assessed. The reporting frequency varies across different domains of the guideline. The interpretation
of data and conclusions drawn should be grounded in the risk of bias of the included studies, so as
to reflect the believability of the findings, as well as the direction and precision of results relating to
the benefits and harms of the interventions assessed. Click here to buy this book in print or
download it as a free PDF, if available. Authors’ information All authors are affiliated to the
Institute for Health Economics and Clinical Epidemiology, University Hospital of Cologne. CRD’s
Guidance for those Carrying out or Commissioning Reviews. If a clinically important question has
not yet been addressed by a systematic review, you might wish to consider undertaking one yourself.
CRD is funded primarily through NIHR with some funding from other government agencies.
Ideally, all published SRs (both final reports to sponsors and journal publications) should follow one
reporting standard. Patients Perceptions 229 tained in the research instrument were converted to
posi- tiv e connotations. Patients identified 13 attributes in The Keep up the Good Work quadrant
which thus could be considered satisfactory in meeting their needs. J Health Commun. 2011, 16
(Suppl 3): 11-21. Article.
Systematic reviews identify, select, assess, and synthesize the findings of similar but separate studies,
and can help clarify what is known and not known about the potential benefits and harms of drugs,
devices, and other healthcare services. Individuals involved in SRs should be thoughtful about all of
the standards and elements, using their best judgment if resources are. Current practice falls far short
of recommended guidance 1; well-designed, well-executed SRs are the exception. All feedback to
the SR team should be firsthand via peer review. Dr. med. Stephanie Stock is the chairwoman of the
German Health Literacy Network and coordinates the network activities in Germany. These details
should look familiar from the summary of results table. Edited by B. Lo and M. Field. Washington,
DC: The National Academies Press. Public sponsors should not prevent the SR team from publishing
the SR in a peer-reviewed journal and should not interfere with the journal’s peer review process.
Although the models have not been formally evaluated, the committee believes that a moderate level
of interaction is optimal because it establishes a mechanism for communication between the CPG
panel and the SR team, while also protecting against inappropriate influence on the SR methods.
Bias is a topic we will come to in a later chapter, but for now you can think of bias as anything that
systematically takes us away from the “truth”. The major challenge to writing a comprehensive
research protocol is accurately specifying the research questions and methods before the study
begins. The study illus- trates the usefulness of the IPA model as a managerial tool in identifying
areas to which marketing resources should be allocated in order to improve and enhance the quality
of the health centre services provided. The exact composition of the review team should be
determined by the clinical questions and context of the SR. Researchers’ decisions to undertake an
SR may be influenced by prior knowledge of results of available studies. The type of users and
stakeholders important to consult, and the decision on whether to create a formal or informal
advisory group, depend on the topic and circumstances of the SR. In addition, as discussed in the
following section, the team should have a clear and transparent process in place for obtaining input
from consumers and other users and stakeholders to ensure that the review is relevant to patient
concerns and useful for healthcare decisions. Systematic reviews present the ideal opportunity to
undertake in-depth assessments of evidence relevant to your practice and have the potential to
influence national guidelines in your area. Publishing the protocol and amendments allows readers to
track the changes and judge whether an amendment has biased the review. The registry data
confirmed that the choice between the two procedures in the community varied substantially with
extent of coronary disease. Populations were limited to those unselected for cancer risk. Finding a
good review can save you hours of searching and will give you a ready-made search strategy to
update or modify. Obtaining input from individuals that represents the purchaser perspective is likely
to improve the relevance of an SR’s questions and concerns. The methods of an OSR are similar to
those of a systematic review with the exception that where systematic reviews focus on primary
research studies, OoRs evaluate and combine information from systematic reviews. This
transparency may provide an opportunity for methodological and other research (see Chapter 6 )
(CRD, 2010). Some professional societies, such as the ACCP (see Box 2-4 ), allow both SR
methodologists and clinical content experts from the CPG team to have input into preparing the SR
report. Thus, Standard 3.1, for example, includes several elements that are integral to conducting a
comprehensive search (e.g., “design a search strategy to address each key research question,” “search
bibliographic databases”). A standard may be supported by scientific evidence; by a reasonable
expectation that the standard helps to achieve the anticipated level of quality in an SR; or by the
broad acceptance of the practice in SRs. There are many challenges and skills required for producing
a systematic review. The new ICMJE policy requires that authors disclose “any other relationships or.
Nonetheless, there is still a dependence on assessment formats, rooted in functional literacy
measurement contradicting the widespread call for new instruments.
For instance, the intervention may work differently in different contexts, and the included studies
were gathered from all over the world. Several key sources noted that research questions and
outcomes identified by consumers with a personal experience with the condition or treat-. The data
are then summarized through narrative and tables and, where appropriate, statistical tests to combine
included studies (meta-analyses) may be undertaken to provide statistical summaries of the study
results. Edited by J. Eden, B. Wheatley, B. J. McNeil, and H. Sox. Washington, DC: The National
Academies Press. It is crucial to predefine criteria for study selection and data analysis to ensure
transparency and reproducibility while generating an effective and meaningful systematic review.
This book will serve as a vital resource for both sponsors and producers of systematic reviews of
comparative effectiveness research. However, more than 80 percent of SRs are conducted by
organizations that do not have existing registries (CRD, 2010). First of all, we examined an
increasing use of multidimensional constructs to measure health literacy. During its second meeting,
the committee convened a public workshop to learn how various stakeholders use and develop SRs.
The methods of an OSR are similar to those of a systematic review with the exception that where
systematic reviews focus on primary research studies, OoRs evaluate and combine information from
systematic reviews. The EPC program requires that the SR research questions and protocol be
available for public comment (Whitlock et al., 2010). 12 All of the leading guidance requires that the
final protocol be pub-. Should include both resources received directly and indirectly (via your
institution) that enabled the author to complete the work. MedCAC reviews and evaluates the
medical literature and technology assessments on medical items and services that are under
evaluation at CMS, including systematic reviews (SRs) produced by the EPCs and other producers
of SRs. The recommendation to include a plain-language summary follows guidance from AHRQ
and Cochrane (AHRQ, 2010a; Higgins. For full interpretation of data, there are a whole raft of
factors that should be considered together (not simply the statistical answer to your question); these
issues are incorporated into the GRADE approach (Grading of Recommendations Assessment,
Development and Evaluation) for assessing the evidence (15). There have been important advances in
SR methods in recent years. Current practice falls far short of recommended guidance 1; well-
designed, well-executed SRs are the exception. Sign up for email notifications and we'll let you
know about new publications in your areas of interest when they're released. Team members with
less specialization, such as primary care physicians and nurses, tended to be less active in the group
discussion compared with medical specialists. Other users and stakeholders may bring a different
perspective on the appropriate scope for a review. At the same time, the registries reported that the
relative mortality benefits of PCI versus CABG varied markedly with extent of disease, raising
caution about extending trial conclusions to patients with greater or lesser disease than those in the
trial population. Scholars who conduct systematic reviews register their research protocols in
advance to clearly state the literature search strategy, rules for including and excluding studies, and a
plan for the analysis. The team that will conduct the review should include individuals with
appropriate expertise and perspectives. They serve as a public repository of data and have a
searchable archive of key questions addressed by systematic reviews. An effect size is a measure of
the strength or magnitude of a relationship, such as the relationship between taking a medicine and
experiencing a bad outcome. Methodologists (e.g., epidemiologists, biostatisticians, health services
researchers) perform much of the research on the conduct of SRs and are likely to stay up-to-date
with the literature on methods. The discussion should draw conclusions only if they are clearly
supported by the evidence (Docherty and Smith, 1999; Higgins and Green, 2008). Step 6: Prepare a
final report and have the report undergo peer review (see standards in Chapter 5 ). Moreover,
whereas this report concerns the production of comprehensive SR final reports, most research on SR
methods focuses on the abridged, page-limited versions of SRs that appear in peer-reviewed journals.
Most systematic reviews preregister the research plan, meaning that the authors submit their planned
methods to a registry like PROSPERO prior to conducting the study.
Screening for a literature review is typically less intensive. A recent development is the emergence of
Overviews of Reviews (OoRs). Individuals providing input should publicly acknowledge their
potential biases and COI, and should be excluded from the review process if their participation
would diminish the credibility of the review in the eyes of the intended user. J Health Commun.
2010, 15 (Suppl 2): 51-71. Article. Moreover, there is a trend towards a mixed measurement (self-
report and direct test) of health literacy with 41% of instruments applying it, though results strongly
indicate a weakness of coherence between the underlying constructs measured. Click here to buy
this book in print or download it as a free PDF, if available. For example, Glenton (2010) conducted
a series of semi-structured interviews with members of the public and. The dotted lines indicate that
the association between the intermediate outcomes and final health outcomes are unproven, and
need to be linked by evaluating several bodies of evidence. During its second meeting, the
committee convened a public workshop to learn how various stakeholders use and develop SRs. The
role of the leader as facilitator is particularly important because SR team members vary in
professional roles and depth of knowledge (Murphy et al., 1998). Pagliari and Grimshaw (2002)
observed a multidisciplinary committee and found that the chair made the largest. Eligibility criteria
included English studies evaluating breast, colorectal, ovarian, or prostate cancers. In the
Conclusion, the authors frame the overall results in terms of their implications for practice and
research. Requiring authors to report on the disposition of comments holds the review authors
accountable for responding to the peer reviewers’ comments and improves the public’s confidence in
the scientific integrity and credibility of the SR (Whitlock et al., 2010). Click here to buy this book
in print or download it as a free PDF, if available. Meta-analyses are typically presented in forest
plots (see the next section for how to interpret these). Authors’ information All authors are affiliated
to the Institute for Health Economics and Clinical Epidemiology, University Hospital of Cologne.
Resour ces should be directed to improving and maintaining the quality of equipment and the health
staff’s motivation to understand and solve pa- tients’ problems. Study objectives, presentation of the
results as well as interpretation and discussion of the findings are appropriately described in all
publications. It may or may not include a quantitative synthesis (meta-analysis) of the results from
separate studies. This attribute also presents a major discrepancy between importance and
performance (see Table 3 ), so that it calls for especial attention. These elements of the research
question will be further set out through the eligibility criteria for the review. The reporting frequency
varies across different domains of the guideline. In Cochrane Database of Systematic Reviews.
(accessed October 6, 2010). Introduction Health care providers are increasingly using higher levels of
service quality to satisfy patients. The risk of antenatal parasitemia is 286 events per every 1,000
people. CDP convenes independent panels of researchers, health professionals, and public
representatives who consider the literature reviews conducted by EPCs, as well as expert testimony.
The committee also took into account the legislatively mandated reporting requirements for the
Patient-Centered Outcomes Research Institute (PCORI), as specified by the 2010 Patient Protection
and Affordable Care Act (ACA). In this regard, in order to maintain as far as possible the original
structure of the IPA, information from the IPA grid was combined with the differences between the
per- formance and importance scores (see Table 3 ). Should this be the case, there may be reasons to
suspect that the findings are not applicable to the patient(s) in question. Many studies have attempted
to ana- lyse customer satisfaction in terms of both expectations Performance Importance High Hig h
Low L ow Quadrant I ConcentrateHere HighImportance Low Performance Quadrant II Keep up.

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