CHAPTER ~ IV THINGS TO BE LEARN Human Resource Development (HRD) is the framework for helping ind al employees develop their personal and organizational skills, knowledge, ies. Human resource management (HRM or HR) is the strategic approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer's strategic objectives, Tearnt, how the human resource department (HRD) in a company wor Heart, how the HRD Department play a important role in Business Management. learnt, how to treat a workers while during in work hours. Without pressuring them and how to make a better work atmosphere for them to work. Learnt, how customer relationship is the key to the success of any kind of a business and customer is the ultimate king. I learnt, that how effective communication leads to one’s success in achieving the goal they intended to. I learnt, to supervise and guide the people who were under the chain of command, I learnt, what are the benefits while receiving a feedback. I learnt how much of, difficulties occurs while starting a company I learnt, how the good communication is important for doing business.