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UX Audit My 5000 Process 1710879775
UX Audit My 5000 Process 1710879775
UX Audit My 5000 Process 1710879775
at least
$5000
with
UX AUDITs
Swipe
Intro
I’ll let you in on a secret.
The least I would charge for an audit
is about 5k.
However, you don’t have to
pay me dime.
In this guide, I’ll walk you through my
process, so you can audit your
product yourself.
Without further ado, let’s get into it.
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What UX Audit Isn't
evaluation.
heuristic evaluation.
An audit is a comprehensive
review --->
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Intro to UX Audits
UX audit isn't a single activity.
It's a collection of activities that
assess a product's
Usefulnes
Usabilit
Visual appea
Valu
Stimulation
Here’s when you conduct one ->
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What is the value of a
UX audit?
You know you didn’t do a good job
with UX.
I know you skipped due process.
And, rest assured, users feel
that too.
A UX audit is your chance to redeem
your product.
Here’s what it consists of.
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Structure of a UX audit
The number and types of activities
will depend on the specifics.
In this carousel, we'll cover 5 most
common activities:
Usability Testin
Desk Researc
User Interview
Heuristic Evaluatio
Analytics
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Audit Activity 1
Usability
Testing
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Usability Testing
Usability Testing is having an
interview with your users (real or
potential) while having them interact
with your product.
In the meantime, you'll be making
notes, and asking follow-up
questions.
When should you use it? --->
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Usability Testing
When to use it
If you have something to test, and
someone to test it on, do it.
You have a product or a prototype
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Usability Testing
Benefits
Identify ~80% of usability issues
early in the design proces
Validates the product and
solution concepts
Answer essential questions (e.g.
“Is it something users need?”
Find better solutions quicker.
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Usability Testing
The process
Formulate a pla
Recruit your user
Run usability interview
Remote vs. in-person
Questions to ask
Document your findings
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Usability Testing
Formulate a plan
Start by establishing clear goals and
identify the hypotheses.
Establish the outcomes and metrics
that will validate your hypotheses.
Test your hypotheses during
usability sessions.
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Usability Testing
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Usability Testing
Incentives
Incentivizing your users is a common
practice in usability testing.
Especially if you’re looking for
in-depth insights.
Incentives typically start
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Usability Testing
Questions you
should avoid:
Don’t ask leading question
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Usability Testing
Question Examples
What’s your opinion on the
navigation within the product
How did you feel about using this
particular feature
Would you prefer to perform this
action differently
What would you change in the
product’s workflow?
UX Pilot can help you generate
better questions in a few clicks --->
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Usability Testing
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Audit Activity 2
Desk
Research
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Desk Research
Just like people, products sometimes
have baggage.
Messy breakups with designers or
developers are top of the list.
Conduct a meta-study of everything
these people did.
That way, new team members can
accumulate all the knowledge
produced thus far.
When should you use it? --->
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Desk Research
When to use it
You've had numerous designers
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Desk Research
Make it easy
You only realise how valuable
documentation is when you need to
do desk research.
Do yourself a favour and keep a
clean documentation in
Figm
Atlassia
Notio
Any other tool you prefer.
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Audit Activity 3
User
Interviews
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User Interview
This is essentially a therapy seance
with users.
You need to learn as much about
users' problems as you can. Don't
talk about solutions yet to avoid
coloring users' opinions.
You would do user interviews mostly
to determine whether there's utility
behind the tool or idea you have in
mind.
When should you use it? --->
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User Interview
When to use it
When there's a lot you don't know
Your product (or feature) idea is
poorly defined
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User Interview
All of the tips about number of users,
and where to look for them we
shared in the usability testing section
apply here as well.
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Audit Activity 4
Heuristic
Evaluation
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Heuristic Evaluation
Good UX has rules and principles.
Breaking them, more often than not,
results in a broken experience.
One such collection of rules is
Nielsen's 10 usability heuristics.
Checking your interface against
these rules (or heuristics) is called
heuristic evaluation.
When should you use it? --->
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Heuristic Evaluation
When to use it
You have an experienced designer
serious problems.
It's best if the designers are external.
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Heuristic Evaluation
The heuristics
The heuristics go as follows
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Heuristic Evaluation
The heuristics
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Heuristic Evaluation
The heuristics
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Heuristic Evaluation
The heuristics
Error prevention
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Heuristic Evaluation
The heuristics
utilise shortcuts.
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Heuristic Evaluation
The heuristics
utilise shortcuts.
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Heuristic Evaluation
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Heuristic Evaluation
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Heuristic Evaluation
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Heuristic Evaluation
3
Design Review:
No problem found.
No problem found.
No problem found.
Error Prevention
Navigation labels are clear, but icons could accompany text like "AI Tools
for UX Designers" to aid in recognition.
The design is coherent with a good balance of text and visuals, adhering
to an aesthetic and minimalist design.
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Audit Activity 5
Gauging
Analytics
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Analytics
All of the audit subactivities thus far
were (mostly) qualitative.
serious problems.
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Analytics
The tools
Here are a few tools we strongly
recommend you install asap
Google Analytic
Clarit
Mixpane
Amplitud
Hotja
Kissmetric
& anything else you can get your
hands on.
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Before you go
drop me a DM
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Go Beyond
Conventional UX
soon
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