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Opportunity Marketplace - Gigs - Product Documentation - 21B
Opportunity Marketplace - Gigs - Product Documentation - 21B
Opportunity Marketplace - Gigs - Product Documentation - 21B
Setup Whitepaper
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This document is for informational purposes only and is intended solely to assist you in planning for the implementation and upgrade of the
product features described. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making
purchasing decisions. The development, release, and timing of any features or functionality described in this document remains at the sole
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Due to the nature of the product architecture, it may not be possible to safely include all features described in this document without risking
significant destabilization of the code.
EXECUTIVE SUMMARY
This document provides an overview of The Oracle HCM Fusion cloud’s new offering ‘Opportunity Marketplace’. It includes both a
configuration guide as well as a user guide, which highlights how to configure the product, use the product as well as describes the benefits
to employees and the organization.
OPPORTUNITY MARKETPLACE OVERVIEW
Connections
Connections need to be enabled so that Gig Creator can review the applicant’s profile from Connections. Please review provided
connections documentation to enable and setup connections
Profile Options
User with administrator access will be able to enable the profile option for Opportunity Marketplace for the customer.
The profile Option Code to enable Gigs is: ORA_HCM_OPP_MARKET_PLACE_GIGS
The profile Option Code to enable Internal Jobs is: ORA_HCM_OPP_MARKET_PLACE_JOBS
This can be done through Manage Administrator Profile Values.
1. Login as Administrator
2. Navigate to Settings and Actions > Administration > Setup and Maintenance
8. Once Enable gigs on Opportunity Marketplace is selected, you can see a section below to set profile value. Set the profile
value as ‘Yes’. Similarly once Enable Jobs on Opportunity Marketplace is selected, you can update the profile value to ‘Yes’.
Add Privileges to the Role
To manage marketplace access to specific users, the administrator can provide user level privileges.
1. Login as Administrator
2. Navigate to Settings and Actions > Administration > Setup and Maintenance
3. Click on Users and Security. Manage Job Roles task is availbale on the right-hand side.
4. On click of Manage Job Roles, user will be navigated to a different tab where you can add a new role and privileges at the role
level or user level.
5. There are no seeded roles for Opportunity Marketplace. So based on the access required, new role should be created and
appropriate privileges should be added to the role.
Note: This is just a suggested approach to create a specific role for gig creator and then assign it to the employee. You can add the
privileges to the role of your choice or create specific gig creator/gig seeker roles as required
3. Add the privileges ‘Access Opportunity Marketplace’ and ‘Manage Opportunity Marketplace’ privileges by clicking on ‘Add
Functional Security Policy’
4. Search for Opportunity Marketplace. You will find two privileges ‘Access Opportunity Marketplace’ and ‘Manage Opportunity
Marketplace’.
5. Grant ‘Access Opportunity Marketplace’ privilege to enable users to have browse and apply funtionalities in opportunity
marketplace. Grant ‘Manage Opportunity Marketplace’ privilege as well as the Access opportunity marketplace privilege to
enable users to have ability to create new gigs and manage gig applications as well as the browse and apply.
a. Gig Seeeker privileges
i. IRC_ACCESS_OPPORTUNITY_MARKETPLACE_PRIV
ii. PER_REST_SERVICE_ACCESS_WORKFORCE_STRUCTURE_LOVS_PRIV
b. Gig Creator privileges
i. IRC_ACCESS_OPPORTUNITY_MARKETPLACE_PRIV
ii. IRC_MANAGE_OPPORTUNITY_MARKETPLACE_PRIV
iii. PER_REST_SERVICE_ACCESS_WORKFORCE_STRUCTURE_LOVS_PRIV
6. For example, select “Access Opportunity Marketplace” and click on Add Privilege to a Role. Similarly add ‘Manage
Opportunity Marketplace’ privilege as well. You can see both the privileges added to the role.
9. Click Next to navigate to Users, and add the users who are appropriate for the role and complete creating the role.
Granting Access at User Level
Select Users on the left-hand side panel. You can see the search option for the user on the right-hand side.
Search for the user to whom the roles need to be assigned and click on the user to see the user Information and the roles associated with the
user.
Click Edit to enable the Opportunity Marketplace roles and privileges to the user.
Click Add Role to add new roles and privileges to the selected user. On click, you can see a popup to search and add the role to the user.
As an example, Opportunity Marketplace can be setup by creating the following two Role Memberships
1. Opportunity Marketplace Gig Creator : This role will enable to create gigs and publish in marketplace
2. Opportunity Marketplace Gig Seeker : This role will allow user to view and search gigs in the marketplace and apply to
participate in the gig
You can search by entering the text ‘Opportunity Marketplace’ in the search box as shown below. System will show both the roles you
created ‘Opportunity Marketplace Gig Creator (IRC_OM_CREATOR) and Opportunity Marketplace Gig Seeker (IRC_OM_SEEKER)’
and appropriate role can be selected for the user.
Select one of the roles that need to be added to the user from the list values.
Once these roles are added, they can be seen as part of the user roles.
Once these two roles are added, click on Save & Close to save the changes to the role.
Note: Every creator will also need be a seeker to be able to first access opportunity marketplace before they can start creating and managing
gigs.
Enable Oracle Search for Opportunity Marketplace
Customers upgrading to 20D or 21A required to enable and run Oracle Search Index for Gigs and Jobs.
Need to run Search Index for gigs/jobs only if it is enabled for the customer.
You first need to enable the profile option that will enable Oracle Search as the search engine for Oracle Recruiting Cloud.
1. Go to the Setup and Maintenance work area.
2. Click the Tasks icon on the right-hand side and select the Search option.
3. Search for the Manage Administrator Profile Values task.
4. Click the task name.
5. Search for the IRC_ELASTIC_SEARCH_ENABLED profile option code. By default the Profile Value is “N”. Change it to “Y”
to enable Oracle Search.
6. Click Save and Close.
Next, you need to run the full indexing jobs to index all the gigs that already exist in the system.
1. Go to the Scheduled Processes work area (Navigation Menu > Tools > Scheduled Processes).
2. Schedule New Process
3. Search for the Job ‘ESS job to create index definition and perform initial ingest to OSCS’ and Click OK
4. Click on OK.
Run Search Index for Gigs
5. For Gigs - In the prompt window specify fa-hcm-gig for the “Index Name to Reingest”
What is a Gig?
Gigs are short term opportunities can be created and posted by employees or executives based on the innovative ideas or projects for which
they need help from employees with specific skills. Employees who would like to participate and contribute to acquire new skills or to
enhance their existing skillset can look for these opportunities in the marketplace and apply.
Create An Opportunity
Navigation: Opportunity Marketplace Dashboard > Create
The Creator can create an opportunity (Gig/Job) through Opportunity Marketplace and define what kind of role he/she is looking for. If
both gigs/jobs are enabled for the user, then the Create option will enable the user to choose between creating a gig vs job.
By selecting Create gig, user can enter the required information and some optional information for defining a gig.
The Gig creator also needs to mention the classification of the gig to indicate what kind of job roles will be matched for the gigs. This will
be used as part of a matching algorithm to recommend gigs for the employees through Opportunity Marketplace dashboard. If any of the
team maters are already identified, then they can be added to the gig as part of the gig creation process itself. Also, what kind of benefits
can be received by those who work on the gig can be indicated as part of the gig definition?
Media (photos/videos) also can be added to the gig while creating the gig through Add Media option.
By clicking on Publish, Gig creators will be able to publish the gig so that it will be available for all the employees as part of the
Opportunity Dashboard and also search for this gig.
By clicking on Save & Close, this gig will be saved in a draft mode. So, the gig creator can view this gig anytime (Through Opportunities I
Created) and update these gigs and publish them.
Navigation
Navigation: Opportunity Marketplace Landing Page > Actions > Created Gigs
All opportunities that are created can be viewed by the gig creator through the Created Gigs link. This will present gigs that are in draft
status, active, and Inactive status.
Active: Gigs that are published but not yet completed or cancelled
History: Gigs that are completed and cancelled
Draft: Gigs that are saved but not yet published
Drafts
Gigs that are saved but not yet published will be part of drafts. Gig creator can open the draft gig and publish it so that it can be made
available for all the employees to apply.
From this page, the only other action that is allowed is to create a duplicate gig by copying all the content of the draft gig.
Active
Gigs that are published and available for the employees to apply are part of Active Gigs. Gig creator will be able to see how many
candidates are applied for the gig so that he can review the candidates and assign them to the gig.
The following activities can be done for the active gigs through this page:
Unpublish: Allows to withdraw the gig from Opportunity Marketplace so that thig gig will not be available for the employees to
apply.
Duplicate as Draft: Allows to create a clone of this gig and will be added under drafts
Cancel Gig: Allows to cancel the gig so that it is not available as part of marketplace anymore
Edit Gig: Allows to edit the gig an update the gig details
History
Gigs that are completed or cancelled are part of Gigs history.
The following activities can be done for the Inactive gigs through this page:
Duplicate as Draft: Allows to create a clone of this gig and will be added under drafts
View Assignee’s Profile: Allows to view the connection’s profile of the Assignee
Contact Assignee: Allows to contact the assignee of the gig
Review and Assign Candidates to Gigs
On Click of Opportunities I Created, the user will be able to view all the opportunities that are created by him/her.
Gig creator can see the Gig and how many candidates applied for the gig.
List of candidates can be viewed by clicking on the candidates count on the gig card.
And on click of the candidate card, candidate details will be shown to help the gig creator for a quick review of the candidates.
The quick profile will contain the basic candidate Information, if the candidate completed or participated in any of the gigs in the past,
along with any reviews provided by his/her peers.
By clicking on ‘View Profile’ the gig creator will be navigated to Connections to present the full profile of the candidate.
By clicking on ‘Assign’ the candidate can be assigned to the gig.
Select Candidate
As the Gig creator reviews the candidates who applied for the gig, they can assign the
candidates to the gig. A gig can be assigned to only one candidate at a time.
Clicking Assign from the candidate application will take the gig creator to the assign gig
process.
The assign gig process will have an option to notify the candidate. The notification message
cannot be viewed or edited by the Gig creator at this point.
The notification will have the Gig link so that the Gig seeker can click and navigate to the
gig directly.
Once the Gig creator confirms, then the notification will be sent to the Gig seeker, and the
Gig will be assigned to the candidate.
Once confirmed, the candidate will be assigned to the gig. And Gig Creator will be navigated to Opportuniteis I Created screen.
Once the candidate is assigned to the gig, the following actions can be done.
Mark as Complete: The gig can be marked as complete by the Gig Creator
View Details: On Click, it will take you to gig details ..
Contact Assignee: To email the candidate selected for the gig.
Duplicate as Draft: The gig will be cloned and a new gig will be created in draft mode.
Reelase Assignee: On click of this option, the assignee will be released from the gig.
Gig Approval Flow
This feature enables the Gig application process to have a new step called Gig Seeker’s manager approval as part of the application process.
This will ensure the employees are taking approval from their manager for working on the gigs. Organization can decide if they would like
to Introduce the approval flow or not through the following steps.
Approval Setup Configuration:
Navigation: Home > Tools > Transaction Console > Approval Rules > Approve Gig Assignation
If Bypass Approvals is selected, then the gig application will not go to the manager approval process when the gig is assigned by the Gig
Seeker to the Gig application. If Bypass Approvals is unselected (refer to screenshot below), then gig application will go through approval
process.
Approval Process:
Once approval process is setup, automatically the gig application will go to the manager’s approval when Gig Creator assigns a gig to an
application.
The Gig application status will be set to ‘Pending for Approval’ until the gig is either approved or rejected by the manager. Once a gig
application is in waiting for approval, the gig cannot be assigned to anybody else. Only after the gig is rejected by the manager, the gig is
allowed to be assigned to another application.
The gig status will be set to ‘Pending for Approval’ as part of Gig Seeker’s dashboard as well so that Gig Seeker will know the gig
application is pending at his line manager for approval.
The line manager can approve/reject the gig through the following options.
With an option of Approve/Reject Gig application
Through email notification
Through bell notification (Alerts Icon)
Once the gig is approved/rejected by the line manager, there will be a notification to both Gig Creator/Seeker so that they are informed
about the gig application. If the Gig is cancelled before the approval from line manager, then the action (Approve/Reject) will become
invalid.
Rejection Notification:
Bell Notification:
Gig Creator:
Gig Seeker:
Discover Gigs
Personalized Recommendations
As employees navigate to Opportunity Marketplace looking for gigs, the system automatically recommends the opportunities that are based
on employee preferences (job types, locations), gigs that are recently applied by the user, and gigs that are recently shortlisted by the user.
So, the recommendations that employee sees on the top of the list will be based on systematic recommendation process.
Employees will be able to define or update their Interests or preferences at any point in time which forms the basis for the recommendation
process.
If the candidate is looking for gigs that are different from recommended gigs, then they can search for the gigs through the search option.
Apply to Gigs
On click of Apply, gig seekers will be navigated to the application process where they can enter their candidature. It provides an option for
the candidate to enter a brief profile and why the candidate believes he/she is a good fit for the gig.
By clicking on Send, the application will be sent to the gig creator. At any point in time, if the gig seeker would like to withdraw the
application, he/she can do so.
Once Gig creator reviews the profile, the candidate will be assigned to the gig and they will receive a notification about
Navigation: Opportunity Market Landing Page > Actions > Submitted Applications
Gig Seeker will be able to view all the submitted gigs through the dashboard.
Active section contains all the ongoing gigs that are applied, assigned, and pending approval from the line manager.
Inactive section contains all the gigs that are completed, not selected, withdrawn, and not selected.
Below are few considerations that must be met before OMP designing:
1. Connections must be enabled before designing OMP module.
2. Check if client wants to use both the JOBS and GIG functionality in OMP. If not, please disable the non-required feature from
‘Manage Administrator Profile Values’
3. Recruiting Locations must be created beforehand which is consumed by the Recruiting and OMP module. Core HR locations
would not populate in OMP module
4. Active Jobs must be created in the system
5. Active ‘Organization Tree’ must be created in the system if OMP is used for creating JOBS
1. The GIG Type section under ‘Update Interest’ and while creating Gig does not show all Active Jobs in the system. Under Interest
only few Active Jobs are populated by default and while Creating GIG, no active jobs are listed as dropdown values.
This Bug is fixed in 21C upgrade
2. The Organization and Department of GIG Seeker is not correctly shown to the GIG creator after seeker applies to GIG. This is a
Bug fixed in 21C upgrade