Download as pdf or txt
Download as pdf or txt
You are on page 1of 35

0068

AUTOMATED
ENDOSCOPE WASHER & DISINFECTOR

ENDOCLEAN 1000

USER MANUAL

Manufacturer : MEDIPIA Co., Ltd.


Address: 101dong-1101 ho, Bucheon Techno Park Ssangyong 3rd, 397 Seokcheon-ro,
Bucheon-si, Gyeonggi-do, Korea (ZIP : 14449)
Tel: +82-32-624-4288 | Fax: +82-32-624-4290
Mobile : +82-10-2861-4042
E-mail : jacksonhan@medipia.kr

Manufacturer : JaviTech e.K.


Address: Sachsenhausener Straße 16, 65824 Schwalbach am Taunus ,Germany

Rev. 3, 2017-12-22
MEDIPIA Co.,Ltd. 1
Language
The Instruction for use is made in accordance with EC Medical Directive
93/42/EEC amended by 2007/47/EC: - EN 1041:2008 Information supplied by the
manufacturer with medical device. The information provided with the device and
the used languages are as below. To assist in the use of other language contact
the authorized agent. Manufacturer will prepare that.

German Italian

French Romansh

Croatian Polish

Greek Portuguese

Czech Spanish

Danish Sweden

Estonian Russian

Finnish English

Dutch Korean

Hungarian Chinese

Turkish Japanese

Icelandic Arabic

Irish Indonesian

2
Contents
0. PURPOSE ---------------------------------------------------------------------------- 4
1. MEANING of Symbols-------------------------------------------------------------- 5
2. SAFETY PRECAUTIONS ------------------------------------------------------------- 6
1) Contraindication
2) Precautions & Installation Caution
3) Cleaning Caution
4) Warnings
5) Destroy
6) Interlock
3. CHECK PRODUCT ------------------------------------------------------------------- 9
4. PRODUCT DESCRIPTION ---------------------------------------------------------- 11
1) Product Name and Class
2) Appearance of Structure and Composition
5. PREPARATION BEFORE USE ------------------------------------------------------- 18
6. HOW TO INSTALLATION ---------------------------------------------------------- 19
1) Water filter Setting ------------------------------------------------------------ 20
7. SPECIFICATION --------------------------------------------------------------------- 23
8. ENDOSCOPEY SETTINGS ---------------------------------------------------------- 25
9. CHANNEL CONNECTION GUIDE -------------------------------------------------- 26
10. MAINTENANCE ------------------------------------------------------------------- 29
11. SERVICE INFORMATION & OTHERS ---------------------------------------------32

3
0. PURPOSE

This Product is for endoscope’s washing and disinfector.


You can see the strong cleaning and disinfection ability
which is the most trustworthy by the Endo Clean.
Our purpose is more easy and perfect washing and
disinfecting for prevent of secondary infection. Our
machine can use every disinfectant for easy maintenance
control and simple installation.
Lastly, we want to give peace of mind to our customer
about total solution of endoscope’s maintenance.

4
1. MEANING of Symbols

5
2. SAFETY PRECAUTION
1) Contraindication

When not use the appliance for a long time, always disconnect the power cord.
Don’t connect the power plug when not using for a long time, including in
thunder & lightning weather.
♧ an electric shock or fire may occur.

Don't use a faulty power cord or plug, and a loose wall socket.
♧ an electric shock or fire may occur.

Never pull out the power cord or touch the plug with moistened hands.
♧ an electric shock or fire may occur.

Always connect the power plug to the earthed outlet.


♧ an electric shock and injury may occur.

Don't connect several extension outlets or power plugs to an outlet.


♧ A fire may occur.

Do not use unauthorized disinfectant.


Please use CE marked or FDA approved disinfectant

2) Precautions & Installation Caution

※ Don't install the cleaner in the dusty place.


♧ If dusts enter in the inside, an electric shock or fire may occur.
※ Don't install the cleaner on the damp or oily floor.
♧ an electric shock or fire may occur.
※ Don’t install cleaner in the place containing an explosive gas.
♧ (Ex.: Propane(C3H8), Butane(C4H10), Propylene(C3H6) etc
6
※ Don't install the cleaner in the highly saline air.
♧ It may quicken corrosion of the machine.
※ Don't install the cleaner by near inflammables.
♧ Ex: Gasoline, Benzene. etc
※ Don't install the cleaner in the place getting a heavy shock or vibration.
※ Keep the connecting hose and water pipe warm to avoid winter-sowing, when using at
sub-zero temperature.
※ Don't install the cleaner under direct sunlight.
※ Don't install the cleaner near a heater or radiator.
※ Unpacking and installation will be by supplier.
※ Please check the drain hose and drain hole. Supplier must check this connect well or not.

3) Cleaning Caution

※ Don't sprinkle directly a detergent on the surface.


※ If the connection with the pin of the power plug is dusty,
Wipe gently it with dry cloth.
♧ an electric shock or fire may occur.
※ Don't put a vessel containing water, medicines or small metals on the cleaner.
※ If there is a foreign substance inside the cleaner, immediately disconnect the power
plug from the outlet and contact the service center.
※ Please clean the disinfectant tank when you replace the disinfectant.
Method : program 8 → program 2 (If a basin is full of water, push the stop button.
→ program 7 → program 8.
please do this more than twice.
Before fill the disinfectant, Must check the disinfectant tank.
※ Please keep clean the Basin.

7
4) Warnings

※ Never disassemble, repair or rebuild the cleaner at the user's discretion.


♧ An electric shock or fire may occur.
♧ If repair is required, contact the service center.
※ If the cleaner makes abnormal noise or smoke, immediately disconnect the power plug
and contact the service center.
♧ An electric shock or fire may occur.
※ Don't place a heavy object on the cleaner.
♧ It may cause malfunction or injury.
※ The cleaner must be used by an experienced or trained operator.
♧ It may cause malfunction or injury.
※ Always keep the workplace clean.
♧ It may cause malfunction or injury.
※ Pay careful attention to ventilation
※ When not use the cleaner for a long time, keep it in the dry and clean room.
♧ It may cause malfunction or injury
※ Don't use any component other than the original accessories.
♧ It may cause malfunction or injury.
♧ If the accessories are damaged, contact the service center.
※ Do not use unclear disinfectant. Please use authorized disinfectant.
※ we have safety devices : Basin’s level sensor, door open sensor,

5) Destroy

※ If you want to destroy our product, please contact your supplier.


※ Do not destroy this by yourself.

6) Interlock

※ This machine have magnetic door sensor for interlock.


when you want to operating the machine, you must close the door.
If you open the door when operating the process, machine will be stop.
only can open during the leakage test and disinfector process. (The process continues.)
(only can open by manual door open button)
Because you need to check the air bubble or check the disinfectant quality using test strip.

8
3. CHECK PRODUCT
[Standard Accessories List]

ITEM NAME Qty

Body Equipment 1SET

Leak check adapter Assembly 2EA

Endoscopy connection nozzle Assembly 4EA

Basket 1EA

Water supply and drainage adapter 2EA

Y-Divider 2EA
Water In/Drain Hose 1 EA
Piping connector 8 EA

LIST is a product you need to use the product. Please check that the enclosed entitled
to receive.
If you have any problems, please contact the manufacturer or dealer indicated in the
user manual or product packaging.

* This device does NOT include alcohol, disinfectant and


detergent.

- Disinfectant
Agents used to achieve high-level disinfection are defined as liquid chemical germicides
registered with FDA or CE as “sterilant/disinfectants” which are used according to the
time, temperature and dilution recommended by the disinfectant manufacturer for
achieving high-level disinfection. These conditions usually coincide with those
recommended by the disinfectant manufacturer for 100% kill of mycobacterium
tuberculosis.

- Water
Use clean tap water in hospital

- Detergent
Use a medical-grade, low-foaming, neutral pH detergent or enzymatic detergent
and follow the manufacturer’s dilution and temperature recommendations.
Do not reuse detergent solutions.

- Alcohol
We recommend 70% ethyl or isopropyl alcohol approved by FDA or CE. 9
COMPONENTS

Water
IN/Drain
Leakage
adapter
adapter
Y-Divider
(See page 31)

Basket

Endoscopy connection
Water
nozzle Assembly
In/Drain Hose

Piping
connector

10
4. PRODUCT DESCRIPTION
1) Products Name and Class

A. Products Name: Automatic Endoscope Cleaner (Model: ENDO CLEAN 1000)


B. Products Class: IIb

2) Appearance and Structure and Composition


A. Overview
Put in water, disinfection solution and remove foreign substances inside
& outside Endoscope by rotated.
B. Composition
This product consists of control part and main body.
The main body is composed of valve, cleaner tank, disinfection tank, motor etc
C. Appearance and Structure

11
No Part Description
1 Leakage It is a part connecting with endoscope in order to co
nfirm leakage of endoscope.
2 Air Emit Button It make to pull out the air to be left air in the scope.

3 Power switch It is a switch to apply the power to the device


4 Disinfectant level gauge It shows the quantity of Disinfectant in the tank
5 Detergent level gauge It shows the quantity of Detergent in the tank
6 Alcohol level gauge It shows the quantity of Alcohol in the tank
7 Leakage Water Inlet It is a port which supplied Washing water to basin
8 Level sensor It is a sensor that detects level to prevent the overfl
ow of fluids in basin.
9 Channel 1~4 It is a part to connect with each channels of Endosc
ope
10 Nozzle It spays water to exterior of endoscope
11 Rotary/Nozzle 360o rotating nozzle spays water and airto exterior o
f endoscope
12 Basin/Drain It is a part to drain disinfectant or water
13 Disinfectant Inlet It is a port to supply the disinfectant from disinfecta
nt tank to basin.

12
3) How to use

1) Open the cover


2) Put the endoscope at Basin
(before put the endoscope, MUST do pre washing.)
3) Check out the waterproof cap
4) Check the leakage test( program 2) (after check disconnect) leakage connector)
5) Connect channel.
6) Close the cover
7) Start the Auto mode
8) When finish open the cover and disconnect inside channel.
9) Take out the endoscopy.

4) Detergent and Alcohol refill

# Pull the auxiliary tank lever.

13
※ Control Panel

- Program -
0 - AUTO A MODE
Process : W-1 ➔ DET ➔ W-2 ➔ DIS ➔ W-3 ➔ AIR ➔ END
☞ Caution Every each Process time can be set and save. (See page 13)

1 - AUTO B MODE
Process : DIS ➔ W-3 ➔ AIR ➔ END

2 – LKG-TEST 3 – WASHING
Process : Leakage Test Process : Washing

4 – DISINFECTANT 5 – DRAIN (Basin Drain)


Process : Disinfection Process : Draining from the Basin

6 – AIR
Processing : Air

7 – RETANK
Processing : Filling the Disinfectant tank from Basin to Tank

8 – DISCHARGE (Disinfectant Drain)


Processing : Pull out the Disinfectant and Drain it out of machine

9 – ALCOHOL
Processing : Alcohol sterilization

14
Washing Time Control
* Washing Time can be set as ” 0 min ~ 3 min ”
* Default setting : 10 sec
* Time Setting STEP
1. Select program number "0 or 1".
2. Press “ SET ” Button
3. Adjust Time with “↑” and “↓” arrow.
* SAVE Time STEP - Press “ SET ” Button
Disinfection Time Control
* Disinfection Time can be set as ” 1 min ~ 1 hour ”
* Default setting : 1 min
* Time Setting STEP
1. Select program number "0 or 1"
2. Press “ SET ” Button
3. Adjust Time with “↑” and “↓” arrow.
* SAVE Time STEP - Press “ SET ” Button

Choosing Program
Press “PROGRAM” Button for choosing proper program from 0 to 9

START and STOP


Press START Button for Program Start.

Press STOP Button for Program Stop.

ALARM
When the door opened, DOOR Alarm is turned on.
When disinfectant is short, DISLOW Alarm is turned on.
When water or disinfectant left in the basin after process,
DRAIN Alarm is turned on.
15
Leakage Test Process
① Put the testing SCOPE inside of Basin.
② Remove ETO cap and Connect
Leakage Tube with adapter.

Olympus
Pentax
Connector
Connector

③ Set the Program “2” and Push START button.


④ Leakage testing water come into Basin from Leakage water Inlet
until SCOPE is sunk under water.
⑤ Look at around the SCOPE carefully if there are bubbles.
⑥ The water drain out of Basin in 30 second.
⑦ After all the process finish, Push Air Emit Button for 1~2 second.

Disinfectant Check process

If you want to check disinfectant’s condition,


please follow below steps.

①When you during the disinfect process,


please open the door cover.
②You can see the disinfectant on the basin.
③Please check the disinfectant using Test strip.
(about test strip, please contact to your
disinfectant supplier.
④After check, please close the door cover.

16
Monitoring Disinfection Re-using Number
Press the equipment operation “SERVICE” Button, then You can see the Reusing number.
(See the picture below)

Monitoring Process Time


Press the equipment operation “SERVICE” Button, then You can see the Process Time.
(See the picture below)

17
5. PREPARATION BEFORE USE

Check your disinfectant: Period of use and deposition time for setting.

♧ we recommended more than 8L. ( it depends on scope’s brand and model)


If not the fully deposit the disinfectant during the disinfection process,
please add the disinfectant.
About Period of use: you can find bottle of disinfectant or asked to your disinfectant
supplier.

Water Supply
Water can be supplied by pressing on-off switch. Water level controlling sensors installed
In order to avoid water overflow.

Detergent Supply
Open the detergent tank cap and pour detergent. You can easily check the level of detergent.

Alcohol Supply
Open the alcohol tank cap and pour alcohol. You can easily check the level of alcohol.

Disinfectant Supply
You can pour disinfectant in to the tank directly after you open the door. Otherwise, you can
Pour it into basin and press re-tank button on the control panel after going through manual
Mode. Disinfectant is filled up into the tank. You can check the level of disinfectant on the
control display. Make sure disinfectant tank is empty before you pour disinfectant to the tank.

18
6. HOW TO INSTALLATION

※ Installation should be an additional trained personnel.


♧ The “endoscope fixing arm” must be installed toward the left and right wall and avoid aisle.
※ Connect WATER connector in the back of cleaner to a tap with water connector
(Do not connect over 3m from the Top)
♧ In connecting water connector should be careful of water connector, leakage connector.
※ Connect DRAIN connector in the back of cleaner to a drain with drain connector
(Do not connect over 3m from the drainage)
※ Connect power cord to power supplier.
♧ Check whether supplied power is 220V AC
※ Please lock the wheel’s locking device when you finish the installation.

19
20
☞ Caution
In using underground water or unidentified water instead of running water,
water have to through certified filter for cleaning.

⚫ DRAIN: CONNECT TO DRAIN HOSE IN ENDOSCOPE WASHER

⚫ WATER IN: CONNECT TO WATER IN HOSE IN ENDOSCOPE WASHER

⚫ AC 230V: POWER IN PUT CONNECT TO POWER CORD

Water IN Drain

☞ Caution
In case that Water Inlet is close to the Washer, we recommend to use different type of
Inlet Hose. (see the below pictures) – Please use only Water IN part.

21
The basic installation conditions

Water pipes

Connect the equipment

Piping size Connect the equipment

Diameter 40mm More than


300mm under
PVC PIPE

Drain
Plumbing materials

Ball
Valves

T Elbow

22
7. SPECIFICATION

It is intended for use as a washer / disinfector


Intended use for cleaning and high level disinfection of
flexible endoscopes

Electrical voltage 220-230VAC

Frequency 50/60Hz

Power consumption 0.75 kVA

Leakage sensor system Deposition style bubble leakage sensor

No of Endoscope can be wash and


1
disinfect

Auto mode
A Mode:
Washing -> detergent -> disinfection -> rinsing
Operation Process (alcohol) -> Air
B Model: Air -> disinfection -> rinsing(alcohol)
-> Air

Washing time 10 sec ~ 3min


Detergent pouring time 5 sec (25cc)

Time Disinfection time 1min ~ 1hr


Alcohol flushing time 5 sec (22cc)
Air shower 10sec ~ 30sec
Disinfectant Tank (Built-in heater)
15oC ~ 50oC
Temperature setting
Channel 4 channels

Disinfectant 15L

Tank capacity Detergent 1L

Alcohol 1L

23
Type of protection against electrical shock Class I

Dimensions(mm) 550×585×950 (W×D×H)


Net Weight 58Kg
Washing method - Exterior surfaces: Multi channel jetting s
ystem rotated in a 360o arc
- Channel interiors: Fluid flushing cleanin
g 4 channels

Disinfection Method - Exterior surfaces: Disinfectant solution i


mmersion
- Channel interiors: Disinfectant solution f
lushing and filling 4 channels

Temperature: -20°C ~ 70°C,


Storage Condition
Humidity: 10% ~ 90%
Temperature: 10°C ~ 40°C,
Operation condition
Humidity: 30% ~ 85%

24
8. Endoscopy Settings

25
9. Channel Connection Guide

Nozzle should be connected Channel plug of endoscope. It is necessary to see and


user's manual of the endoscopic product before connection because the channel
plug is different for each endoscopic product. 26
10. Maintenance

Maitenance
Item Remark
Schedule

Recommended capacity
Disinfectant It depends on disinfectant
Endo Clean 1000 : 8L

Detergent It depends on detergent will using 25cc per cycle

Alcohol It depends on Alcohol will using 25cc per cycle

Used up all the thermal paper


Printed paper
(But same size)

It depends on water conditional.


Water pre-filter But We recommended replace
every three months

1. Change Disinfectant:
Star program 8(discharge) → Open the door → Pour the new disinfectant into the
basin →start program 7 (retank)
2. Fill the detergent:
Open the small door (Located middle of front) → Tilt forward the tank rack
→Open the detergent tank’s cap → Fill up the detergent
3. Fill the alcohol
Open the small door (Located middle of front) → Tilt forward the tank crack →
Open the Alcohol tank’s cap → Fill up the Alcohol
4. Change the printer paper:
Pull the open switch at printer → Change the paper
5. Water filter:
Close the water (Before change the filter, must check water was close or not) →
Open the filter using by handle → Throw away the water of filter housing →
change the filter

27
28
※ How to use the Y-DividerER

29
11. SERVICE INFORMATION & OTHERS

SITUATION POSSIBLE CAUSE CORRECIVE ACTION

Power plug was unplugged. Connection the power code.


Power supply is not Earth leakage breaker is OFF. Change the On mode.
Fuse was cut off. Change the Fuse ( 220V 5A )

Valve was close. Open the valve.


Water supply is not Two way valve is broken. Change the two way valve.
Water supply hose is folded. Unfold the water supply hose.

Disinfectant is not Lack of disinfectant. Fill the disinfectant.


supply Disinfectant pump is broken. Change the pump.

thrown out the Some problem at mainboard. Change the mainboard.


disinfectant. Drain valve was broken. Change the Drain valve.

Doesn’t work Auto Door was open. Close the door.


mode Disinfectant was low level. Fill the disinfectant.

Drain hose was folded. Unfold the drain hose.


Drain is not well.
Drain pump was broken Change the Drain pump.

Another problem is please contact to your supplier.

30
EMC LABEL
Guidance and manufacturer’s declaration – electromagnetic emissions
The Model ENDO CLEAN 1000 is intended for use in the electromagnetic environment specified below. The custom
er or the user of the Model ENDO CLEAN 1000 should assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment – guidance
Conducted Disturbance The Model ENDO CLEAN 1000 is suitable for use in all esta
Class A blishments
CISPR 11 (EN 55011)
Other than domestic and those directly connected to the pu
Radiated Disturbance blic low-voltage power supply network that supplies buildin
Class A
CISPR 11 (EN 55011) gs used for domestic purposes.

Harmonic emissions
Class A
IEC 61000-3-2
Voltage fluctuations/
flicker emissions Complies
IEC 61000-3-3

31
Guidance and manufacturer’s declaration – electromagnetic immunity

The Model ENDO CLEAN 1000 is intended for use in the electromagnetic environment specified below. The customer or the user of the
Model ENDO CLEAN 1000 should assure that it is used in such an environment.

Electromagnetic environment –
IMMUNITY test Compliance level
guidance

Electrostatic ± 6 kV contact Floors should be wood, concrete or

discharge (ESD) ± 8 kV air ceramic tile. If floors are covered with

IEC 61000-4-2 synthetic material, the relative humidity

should be at least 30 %.

Electrical fast ± 2 kV for power Mains power quality should be that of a

transient/burst supply lines typical commercial or hospital environment.

IEC 61000-4-4 ± 1 kV for input/output

lines

Surge ± 1 kV line(s) to Mains power quality should be that of a

IEC 61000-4-5 line(s) typical commercial or hospital environment.

± 2 kV line(s) to earth

Voltage dips, short <5 % UT Mains power quality should be that of a

interruptions and (>95 % dip in UT) typical commercial or hospital environment. If the u
ser of the Model ENDO CLEAN 1000 requires
voltage variations for 0,5 cycle
continued operation during power mains interruptio
on power supply ns, it is recommended that the Model ENDO CLEAN
1000 be powered from an uninterruptible power s
input lines 40 % UT
upply or a battery.
IEC 61000-4-11 (60 % dip in UT)

for 5 cycles

70 % UT

(30 % dip in UT)

for 25 cycles

<5 % UT

(>95 % dip in UT)

for 5 s

Power frequency 3 A/m Power frequency magnetic fields should be at levels


characteristic of a typical location in a typical comm
(50/60 Hz) ercial or hospital environment.
magnetic field

IEC 61000-4-8

NOTE UT is the a.c. mains voltage prior to application of the test level.

32
Guidance and manufacturer’s declaration – electromagnetic immunity
The Model ENDO CLEAN 1000 is intended for use in the electromagnetic environment specified below. The customer
or the user of the Model ENDO CLEAN 1000 should assure that it is used in such an environment.

Compliance
IMMUNITY test Electromagnetic environment – guidance
level

should be used no closer to any part of Model ENDO CLEA


N 1000, including cables, than the recommended separation
distance calculated from the equation applicable to the frequ
ency of the transmitter.

Recommended separation distance

Conducted RF 3 Vrms
IEC 61000-4-6

where P is the maximum output power rating of the transmit


ter in watts (W) according to the transmitter manufacturer a
nd d is the recommended separation distance in metres (m).
Radiated RF 3 V/m
IEC 61000-4-3
Field strengths from fixed RF transmitters, as determined by
an electromagnetic site survey,a should be less than the com
pliance level in each frequency range.b
Interference may occur in the vicinity of equipment marked
with the following symbol:

NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.

a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile r
adios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. T
o assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be cons
idered. If the measured field strength in the location in which the Model ENDO CLEAN 1000 is used exceeds the appli
cable RF compliance level above, the Model ENDO CLEAN 1000 should be observed to verify normal operation. If abn
ormal performance is observed, additional measures may be necessary, such as re-orienting or relocating the Model E
NDO CLEAN 1000.

b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m .

33
Recommended separation distances between
portable and mobile RF communications equipment and the ENDO CLEAN 1000

The Model ENDO CLEAN 1000 is intended for use in an electromagnetic environment in which radiated RF disturbanc
es are controlled. The customer or the user of the Model ENDO CLEAN 1000 can help prevent electromagnetic interf
erence by maintaining a minimum distance between portable and mobile RF communications equipment (transmitter
s) and the Model ENDO CLEAN 1000 as recommended below, according to the maximum output power of the comm
unications equipment.

Separation distance according to frequency of transmitter


Rated maximum output power
m
of transmitter
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2,5 GHz
W

0,01 0,12 0,12 0,23

0,1 0,38 0,38 0,73

1 1,2 1,2 2,3

10 3,8 3,8 7,3

100 12 12 23

For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metr
es (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum
output power rating of the transmitter in watts (W) according to the transmitter manufacturer.

NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.

NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and r
eflection from structures, objects and people.

34
We appreciate your full support and purchase on our MEDIPIA Endoscope Cleaner.
We will humbly admit customer's opinion, and manufacture better cleaner for customer
satisfaction.
We intend to consider again in a customer position and always make efforts to give the best
service based on solid technology, warm humaneness, and perfect customer system.
We will be a company to be with customers like family.

Customer Help Desk


Jackson Han (jacksonhan@medipia.kr)
TEL 82-31-624-4288 | FAX 82-31-624-4290 | Mobile : +82-10-2861-4042

35

You might also like