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Certified Technical Support Professional Study Guide ­ ACTSP Certification 1

Copyright © 2006 www.ask­pc.com All rights reserved


Certified Technical Support Professional Study Guide ­ ACTSP Certification 2

ACTSP Study Guide


Author
Mohamed N. El­Guindy
BSc. CS. Trinity University, USA
MCSE, MCT
IEEE Computer Society Member
British Computer Society Member
IWA & HWG Member
Member of Experts Exchange
Member of E­Learning Guild
Member of WAOE
Chief Information Officer
ASK PC, USA

ASK­PC
The Largest Arabic Technical Support Community in association with
Microsoft
Symantec
Winternals
Sysinternals

Contact the Author


admin@ask­pc.com
naguib@computer.org

Many Thanks to:


Muataz Khataan
(Bachelor of Art Education, Professional Graphic Artist, Diploma in Art Education)
For his contribution to the layout and graphic for this study guide.

Tamer Solieman
(BSc. CS, Ain Shams University)
For his notes.

This book is protected by international copyright law


Copyright © 2006 www.ask­pc.com

Copyright © 2006 www.ask­pc.com All rights reserved


‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪3‬‬

‫ﺒﺴﻡ ﺍﷲ ﺍﻟﺭﺤﻤﻥ ﺍﻟﺭﺤﻴﻡ‬

‫ﺘﻘــــــﺩﻴﻡ‬

‫‪ACTSP‬‬ ‫ﻜﺘﺎﺏ ﺍﻟﻤﻨﻬﺞ ﺍﻟﺩﺭﺍﺴﻲ ﺍﻟﺨﺎﺼﺔ ﺒﺸﻬﺎﺩﺓ "ﺨﺒﻴﺭ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻟﻠﻜﻤﺒﻴﻭﺘﺭ" ﺍﻭ‬

‫ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ ﻴﻀﻡ ﺍﻟﻤﺎﺩﺓ ﺍﻻﺴﺎﺴﻴﺔ ﺍﻟﺘﻲ ﺘﺴﺎﻋﺩﻙ ﻋﻠﻰ ﺍﺠﺘﻴﺎﺯ ﺍﺨﺘﺒﺎﺭ ﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺍﻟﻤﻘﺩﻤـﺔ‬

‫ﻭﺍﻟﺘﻲ ﺘﺘﺨﺫ ﻤﻥ ﺍﻟﻭﻻﻴﺎﺕ ﺍﻟﻤﺘﺤﺩﺓ ﺍﻷﻤﺭﻴﻜﻴﺔ ﻤﻘﺭﺍ ﻟﻬﺎ ﻭﻫﻲ ﺘﻘـﺩﻡ ﻫـﺫﺍ ﺍﻟﻤـﻨﻬﺞ‬ ‫‪ASK PC‬‬ ‫ﻤﻥ‬

‫ﻟﻴﺘﻴﺢ ﻟﻠﺩﺍﺭﺴﻴﻥ ﺍﻟﻌﺭﺏ ﺍﻭ ﺍﻟﻤﺘﺤﺩﺜﻴﻥ ﺒﺎﻟﻠﻐﺔ ﺍﻟﻌﺭﺒﻴﺔ ﺍﻟﺤﺼﻭل ﻋﻠﻰ ﺸﻬﺎﺩﺓ ﻤﻌﺘﻤﺩﺓ ﻤﻥ ﺍﻟﻭﻻﻴـﺎﺕ‬

‫ﺍﻟﻤﺘﺤﺩﺓ ﻭﻤﻌﺘﺭﻑ ﺒﻬﺎ ﺩﻭﻟﻴﺎ ﻓﻲ ﻤﺠﺎل ﺍﻟﺼﻴﺎﻨﺔ ﻭﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻷﺠﻬﺯﺓ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬

‫ﺍﻟﻜﺘﺎﺏ ﻴﻐﻁﻲ ﺠﻤﻴﻊ ﺠﻭﺍﻨﺏ ﺍﻟﺘﺨﺼﺹ ﻤﻥ ﺍﻟﺒﺩﺍﻴﺔ ﺤﺘﻰ ﺍﻻﺤﺘﺭﺍﻑ ﻜﻤﺎ ﻴﻌﺩ ﻤﺭﺠﻌﺎ ﻻ ﻏﻨﻰ ﻋﻨﻪ‬

‫ﻟﻤﻥ ﻴﺭﻴﺩ ﺍﻥ ﻴﺴﺘﻔﻴﺩ ﺍﻭ ﻴﻨﻤﻰ ﻤﻬﺎﺭﺍﺘﻪ ﻓﻲ ﻤﺠﺎل ﺼﻴﺎﻨﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻗﺩ ﻗﺭﺭﻨـﺎ ﺍﻥ ﻨﻘـﺩﻡ ﺠﻤﻴـﻊ‬

‫ﻤﻨﺎﻫﺠﻨﺎ ﺒﺎﻟﻠﻐﺔ ﺍﻟﻌﺭﺒﻴﺔ ﻨﻅﺭﺍ ﻟﻠﻤﺼﺎﻋﺏ ﺍﻟﺘﻲ ﺘﻭﺍﺠﻪ ﺍﻟﻜﺜﻴﺭﻴﻥ ﻓﻲ ﻓﻬﻡ ﺍﻟﻤﻨﺎﻫﺞ ﺍﻟﺨﺎﺼـﺔ ﺒﻌﻠـﻭﻡ‬

‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﺎﻟﻠﻐﺔ ﺍﻻﻨﺠﻠﻴﺯﻴﺔ ﻤﻊ ﺍﻟﻤﺤﺎﻓﻅﺔ ﺍﻴﻀﺎ ﻋﻠﻰ ﻤﺼﻁﻠﺤﺎﺕ ﺍﻟﻤﻨﻬﺞ ﺒﺎﻟﻠﻐﺔ ﺍﻻﻨﺠﻠﻴﺯﻴﺔ ﻟﻜـﻲ‬

‫ﺘﺴﺘﻔﻴﺩ ﺍﻻﺴﺘﻔﺎﺩﺓ ﺍﻟﻘﺼﻭﻯ ﻭﺍﻴﻀﺎ ﻟﻜﻲ ﻻ ﻨﻀﻌﻑ ﺍﻟﻘﻴﻤﺔ ﺍﻟﻌﻠﻤﻴﺔ ﻟﻠﻤﻨﻬﺞ ﺍﻟﻤﺘﺨﺼﺹ‪.‬‬

‫ﻴﻔﺘﺭﺽ ﺒﻙ ﻜﺩﺍﺭﺱ ﻟﻤﻨﻬﺞ ﺸﻬﺎﺩﺓ ﺨﺒﻴﺭ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺍﻥ ﺘﻜﻭﻥ ﻋﻠﻰ ﺩﺭﺍﻴﺔ ﺒﺎﺴﺎﺴﻴﺎﺕ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ‬

‫ﺍﻟﺘﻲ ﻟﻥ ﻨﺘﻁﺭﻕ ﻟﻬﺎ ﺘﻔﺼﻴﻼ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﺤﻴﺙ ﺴﻴﺭﻜﺯ ﺍﻟﻤﻨﻬﺞ ﻋﻠﻰ ﺍﻻﺸـﻴﺎﺀ ﺍﻟﻌﻠﻤﻴـﺔ ﺍﻟﺘـﻲ‬

‫‪Hardware‬‬ ‫ﻴﺤﺘﺎﺠﻬﺎ ﺍﻟﺩﺍﺭﺱ ﻭﺍﻴﻀﺎ ﻴﺘﻌﺭﺽ ﻻﻫﻡ ﺍﻟﻤﺸﻜﻼﺕ ﺍﻟﺨﺎﺼـﺔ ﺒﺎﻟﻤﻜﻭﻨـﺎﺕ ﺍﻟـﺼﻠﺒﺔ‬

‫ﻭﺤﻠﻭل ﻻﻫﻡ ﻫﺫﻩ ﺍﻟﻤﺸﻜﻼﺕ ﺒﺎﻟﻁﺭﻕ ﺍﻟﻤﺘﻌـﺎﺭﻑ ﻋﻠﻴﻬـﺎ ﻤـﻥ ﻗﺒـل‬ ‫‪Software‬‬ ‫ﻭﺍﻟﺒﺭﻤﺠﻴﺎﺕ‬

‫ﺍﻟﺨﺒﺭﺍﺀ‪.‬‬

‫ﻓﻠﻬﺫﺍ ﺘﺘﺸﺭﻑ ﺍﻜﺎﺩﻴﻤﻴﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻓﻲ ﺍﻟﻭﻻﻴﺎﺕ ﺍﻟﻤﺘﺤﺩﺓ ﺒﻁﺭﺡ ﻫﺫﺍ ﺍﻟﻤﺅﻟﻑ ﺒﻴﻥ ﺍﻴـﺩﻱ ﺩﺍﺭﺴـﻴﻬﺎ‬

‫ﻻﺠﺘﻴﺎﺯ ﺍﺨﺘﺒﺎﺭ ﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻟﻠﻜﻤﺒﻴﻭﺘﺭ ﺒﻨﺠﺎﺡ ﺍﻥ ﺸﺎﺀ ﺍﷲ ﻭﻟﻠﻌﻠﻡ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻤﺘﻭﺍﻓﻕ ﻤـﻊ‬

‫ﺍﻟﻌﺎﻟﻤﻴﺔ ﻤﻊ ﺍﻻﻀﺎﻓﺎﺕ ﺍﻟﻌﻠﻤﻴﺔ ﺍﻻﺨﺭﻯ ﺍﻟﺘﻲ ﺘﺘﻤﺘﻊ ﺒﻬﺎ ﺸـﻬﺎﺩﺓ ﺍﻟـﺩﻋﻡ ﺍﻟﻔﻨـﻲ‬ ‫‪A+‬‬ ‫ﻤﻨﻬﺞ ﺸﻬﺎﺩﺓ‬

‫& ‪Microsoft, Winternals‬‬ ‫ﺒﺎﻟﺘﻌﺎﻭﻥ ﻤﻊ ﺒﻴﻭﺕ ﺍﻟﺨﺒﺭﺓ ﺍﻟﻌﺎﻟﻤﻴـﺔ‬ ‫‪ASK PC‬‬ ‫ﻤﻥ‬ ‫‪ACTSP‬‬
‫ﻟﻨﻘﺩﻡ ﻟﻜﻡ ﻤﺎﺩﺓ ﻋﻠﻤﻴﺔ ﻤﺘﺨﺼﺼﺔ ﻭﺍﻴﻀﺎ ﺸﻬﺎﺩﺓ ﺩﻭﻟﻴﺔ ﻤﻌﺘﺭﻑ ﺒﻬﺎ‪.‬‬ ‫‪Symantec.‬‬

‫‪Copyright © 2006 www.ask­pc.com All rights reserved‬‬


‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪4‬‬

‫ﻤﺎﻤﻌﻨﻰ ‪ACTSP‬؟‬

‫ﺒﺎﻟﻭﻻﻴﺎﺕ ﺍﻟﻤﺘﺤـﺩﺓ ﺍﻻﻤﺭﻴﻜﻴـﺔ‬ ‫‪ASK PC‬‬ ‫ﻫﺫﻩ ﻫﻲ ﺍﻟﺸﻬﺎﺩﺓ ﺍﻟﻤﻘﺩﻤﺔ ﻤﻥ ﺍﻜﺎﺩﻴﻤﻴﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻓﻲ‬

‫‪ASK­PC Certified‬‬ ‫ﻜﺩﻟﻴل ﻋﻠﻰ ﺍﺠﺘﻴﺎﺯﻙ ﻻﺨﺘﺒﺎﺭ ﺍﻟـﺩﻋﻡ ﺍﻟﻔﻨـﻲ ﻻﺠﻬـﺯﺓ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ ﺍﻭ‬

‫ﺍﻱ ﺨﺒﻴﺭ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺍﻟﻤﻌﺘﻤﺩ ﻤﻥ ﻤﺅﺴﺴﺘﻨﺎ ﺍﻟﻤـﺴﺠﻠﺔ‬ ‫‪Technical Support Professional‬‬
‫ﻓﻲ ﺍﻤﺭﻴﻜﺎ ﻭﺍﻟﺘﻲ ﺘﺼﺩﺭ ﺸﻬﺎﺩﺍﺕ ﻤﻌﺘﺭﻑ ﺒﻬﺎ ﺩﻭﻟﻴﺎ ﻭ ﺍﻟﻌﻀﻭ ﻓﻲ ﺍﻜﺒـﺭ ﺍﻟﻤﻨﻅﻤـﺎﺕ ﺍﻟﻌﺎﻟﻤﻴـﺔ‬

‫ﺍﻟﻤﺘﺨﺼﺼﺔ ﻭﺍﻴﻀﺎ ﺘﺘﻤﺘﻊ ﺒﺸﺭﺍﻜﺔ ﻤﻊ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺒﻴﻭﺕ ﺍﻟﺨﺒﺭﺓ ﺍﻟﻌﺎﻟﻤﻴﺔ ﻤﺜل ‪.Microsoft‬‬

‫ﺤﻘﻭﻕ ﺍﻟﻤﻠﻜﻴﺔ ﺍﻟﻔﻜﺭﻴﺔ‪:‬‬

‫ﻁﺒﻘﺎ ﻟﺤﻘﻭﻕ ﺍﻟﻤﻠﻜﻴﺔ ﺍﻟﻔﻜﺭﻴﺔ ﺍﻟﺘﻲ ﺘﺤﻤﻲ ﻫﺫﺍ ﺍﻟﻤﺅﻟﻑ ﻭﺍﻟﺘﻲ ﺘﻡ ﺘﺴﺠﻴﻠﻬﺎ ﻓﻲ ﻤﻜﺘﺒﺔ ﺍﻟﻜﻭﻨﺠﺭﺱ ﻓﻲ‬

‫ﺍﻟﻭﻻﻴﺎﺕ ﺍﻟﻤﺘﺤﺩﺓ ﺍﻻﻤﺭﻴﻜﻴﺔ ﻭﻓﻲ ﺍﻟﺩﻭل ﺍﻟﺘﻲ ﺘﺨﻀﻊ ﻻﺘﻔﺎﻗﻴﺔ ﺒﺭﻥ ﻓﺎﻥ ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ ﺠﺯﺀ ﻻ ﻴﺘﺠﺯﺃ‬

‫ﻤﻥ ﻤﻭﻗﻌﻨﺎ ﺍﻟﻤﺴﺠل ﺘﺤﺕ ﻗﻭﺍﻨﻴﻥ ﺤﻤﺎﻴﺔ ﺍﻟﻤﻠﻜﻴﺔ ﺍﻟﻔﻜﺭﻴﺔ ﻭﻟﻬﺫﺍ ﻓﺎﻥ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻟﻼﺴﺘﺨﺩﺍﻡ ﺩﺍﺨـل‬

‫ﺍﻟﻤﻭﻗﻊ ﻭﺍﻻﻜﺎﺩﻴﻤﻴﺔ ﻓﻘﻁ ﻭﻻ ﻴﺠﻭﺯ ﻨﺴﺨﻪ ﺍﻭ ﺘﻭﺯﻴﻌﻪ ﺍﻭ ﺘﺤﻤﻴﻠﻪ ﺍﻭ ﺘﺒﺎﺩﻟﻪ ﻤﻊ ﺍﻻﺨـﺭﻴﻥ ﺍﻭ ﻨﻘـل‬

‫ﺠﺯﺀ ﻤﻨﻪ ﺒﺎﻱ ﻭﺴﻴﻠﺔ ﻜﺎﻨﺕ ﻤﻘﺭﻭﺀﺓ ﺍﻭ ﺍﻟﻴﻜﺘﺭﻭﻨﻴﺔ ﺤﺎﻟﻴﺔ ﺍﻭ ﺴﺘﻁﺭﺍ ﺒﻌﺩ ﺍﻻ ﺒﺎﺫﻥ ﻤﺴﺒﻕ ﺍﻟـﺸﺭﻜﺔ‬

‫ﻭﺍﻟﻤﺅﻟﻑ ﻭﻤﻥ ﻴﺨﺎﻟﻑ ﺫﻟﻙ ﻴﻌﺭﺽ ﻨﻔﺴﻪ ﻟﻠﻤﺴﺎﺌﻠﺔ ﺍﻟﻘﺎﻨﻭﻨﻴﺔ ﺍﻤﺎﻡ ﺍﻟﻤﺤﺎﻜﻡ ﺍﻟﺩﻭﻟﻴـﺔ ﻓﻴﻤـﺎ ﻴﺨـﺹ‬

‫ﺤﻘﻭﻕ ﺍﻟﻤﻠﻜﻴﺔ ﺍﻟﻔﻜﺭﻴﺔ ﻓﻲ ﺍﻟﻭﻻﻴﺎﺕ ﺍﻟﻤﺘﺤﺩﺓ ﺍﻻﻤﺭﻴﻜﻴﺔ ﻭﺤﻭل ﺍﻟﻌﺎﻟﻡ‪ .‬ﻭﺍﻴﻀﺎ ﺍﻟﻌﻼﻤﺎﺕ ﺍﻟﺘﺠﺎﺭﻴـﺔ‬

‫ﻭ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﻭﺍﺭﺩﺓ ﻓﻲ ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ ﻤﻠﻜﻴﺔ ﺨﺎﺼﺔ ﻻﺼﺤﺎﺒﻬﺎ ﻭﻤﺤﻤﻴﺔ ﺒﻤﻭﺠﺏ ﺍﻟﻘﻭﺍﻨﻴﻥ ﺍﻟﺩﻭﻟﻴﺔ‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪5‬‬

‫ﻤﺒﺎﺩﻱﺀ ﺍﻟﻤﻜﻭﻨﺎﺕ ﺍﻟﺼﻠﺒﺔ ﻻﺠﻬﺯﺓ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫‪Computer Hardware Organization Fundamentals‬‬

‫ﻫـﻭ ﻓـﺭﻉ ﻓـﻲ ﺍﻟــ‬ ‫‪Hardware Organization‬‬ ‫ﻤﻜﻭﻨﺎﺕ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﺼﻠﺒﺔ ﺍﻭ ﺍﻟــ‬

‫ﻭﻫﻭ ﻓﺭﻉ ﻜﺒﻴﺭ ﻟﻴﺱ ﻤﻥ ﺍﻟﺴﻬل ﺍﻟﺩﺨﻭل ﻓﻲ ﺘﻌﻘﻴﺩﺍﺘﻪ ﻫﻨﺎ ﻭﻟﻜﻥ ﺴـﻭﻑ‬ ‫‪Computer Science‬‬
‫‪Hardware‬‬ ‫ﻨﻌﺭﺽ ﻟﻙ ﺍﻫﻡ ﺍﻟﻨﻘﺎﻁ ﺍﻟﺘﻲ ﺘﻌﺘﺒﺭ ﺍﻟﻠﺒﻨﺎﺕ ﺍﻻﺴﺎﺴﻴﺔ ﻓﻲ ﺒﻨﺎﺀ ﺍﻟـ‬

‫ﻭﺴﻭﻑ ﻨﺒﺩﺍ ﺒﺎﻫﻡ ﺍﺠﺯﺍﺀ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﺼﻠﺒﺔ ﻜﻤﺎ ﻴﻠﻲ‪:‬‬

‫‪Motherboard or Main Board‬‬


‫ﻫﺫﻩ ﻫﻲ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻟﻴﻜﺘﺭﻭﻨﻴﺔ ﺍﻻﺴﺎﺴﻴﺔ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻫﻲ ﺍﻟﺘﻲ ﺘﻀﻡ ﺠﻤﻴﻊ ﺍﺠـﺯﺍﺀ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ‬

‫ﺍﻻﺴﺎﺴﻴﺔ ﺍﻟﺘﻲ ﻻﺒﺩ ﻤﻥ ﺘﻭﺍﺠﺩﻫﺎ ﻤﺠﺘﻤﻌﺔ ﻟﺘﻘﻭل ﺒﺎﻥ ﻟﺩﻴﻙ ﺠﻬﺎﺯ ﻜﻤﺒﻴﻭﺘﺭ ﺼﺎﻟﺢ ﻟﻠﻌﻤل ﻓﻌﻠﻴﺎ ﻭﻫﻲ‬

‫ﺘﺤﻭﻱ ﺠﻤﻴﻊ ﺍﻤﺎﻜﻥ ﺘﺭﻜﻴﺏ ﺍﻟﺒﻁﺎﻗﺎﺕ ﺍﻟﻤﺨﺘﻠﻔﺔ ﺍﻭ ﺍﻟﻜﺭﻭﺕ ﺍﻻﻟﻴﻜﺘﺭﻭﻨﻴﺔ ﺍﻟﻤﺴﺅﻟﺔ ﻋﻥ ﺍﻟﺘﻌﺎﻤل ﻤﻊ‬

‫ﺍﻭ ﻤـﺎ ﺘﻌـﺭﻑ‬ ‫‪System Buses‬‬ ‫ﻭ ﺍﻟــ‬ ‫‪Expansion Slots‬‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻭ ﻤﺎ ﻴﻁﻠﻕ ﻋﻠﻴﻬـﺎ‬

‫ﺍﻭ ﺍﻟﻤﻌﺎﻟﺞ ﺍﻟﺫﻱ ﻴﻌﺘﺒﺭ ﺒﻤﺜﺎﺒﺔ ﻋﻘـل‬ ‫‪Processor‬‬ ‫ﺒﻘﻨﻭﺍﺕ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﺍﻴﻀﺎ ﻤﻜﺎﻥ ﺘﺭﻜﻴﺏ ﺍﻟـ‬

‫ﻭﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﻜل ﺠـﺯﺀ ﺒﺎﻟﺘﻔـﺼﻴل‬ ‫‪Memory Modules‬‬ ‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﺎﻻﻀﺎﻓﺔ ﻟﻠﺫﺍﻜﺭﺓ‬

‫ﺍﻟﺘﺎﻟﻴﺔ ﻟﻘﻁﺔ ﻟﻠـ ‪Motherboard‬‬ ‫ﻻﺤﻘﺎ ﻭﻜﻤﺎ ﺘﺭﻯ ﻓﻲ ﺍﻟﺼﻭﺭﺓ‬

‫‪Copyright © 2006 www.ask­pc.com All rights reserved‬‬


‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪6‬‬

‫ﺍﺸﻜﺎﻟﻬﺎ ﻤﺨﺘﻠﻔﺔ ﻭﺍﻴﻀﺎ ﻤﺎ ﻋﻠﻴﻬـﺎ ﻤـﻥ‬ ‫‪Motherboard‬‬ ‫ﻭﻴﺠﺏ ﺍﻥ ﺘﻀﻊ ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﺍﻥ ﺍﻟـ‬

‫ﻤﻜﻭﻨﺎﺕ ﻗﺩ ﻴﺨﺘﻠﻑ ﻤﻥ ﻤﻭﺩﻴل ﺍﻟﻰ ﺍﻻﺨﺭ ﺤﺴﺏ ﺍﻟﺸﺭﻜﺔ ﺍﻟﻤﺼﻨﻌﺔ ﻭﻗﺩ ﻋﺭﻀـﻨﺎ ﻫﻨـﺎ ﺼـﻭﺭﺓ‬

‫ﻟﻠﻭﺤﺔ ﺘﺤﻭﻱ ﺘﻘﺭﻴﺒﺎ ﺍﻫﻡ ﻭﺍﻜﺜﺭ ﺍﻻﺸﻴﺎﺀ ﺍﺴﺘﺨﺩﺍﻤﺎ ﻓﻲ ﻟﺤﻅﺔ ﻜﺘﺎﺒﺘﻨﺎ ﻟﻬﺫﺍ ﺍﻟﻤﻨﻬﺞ‪.‬‬

‫ﻭﺍﻻﻥ ﺴﻭﻑ ﻨﺘﻌﻤﻕ ﺍﻜﺜﺭ ﻓﻲ ﻓﻬﻡ ﻤﻜﻭﻨﺎﺕ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﺍﻫﻡ ﻤﺎ ﻴﻤﻴﺯﻫﺎ ﻭﻁﺭﻴﻘﺔ ﻋﻤﻠﻬﺎ‪ ،‬ﻜﻤﺎ‬

‫ﺴﺘﺠﺩ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻭﻋﻠﻴﻬﺎ ﺸﺭﺡ ﻟﻜل ﺠﺯﺀ ﻤﻬﻡ ﻤﻥ ﺍﺠﺯﺍﺌﻬﺎ ﻓﺴﻭﻑ ﻨﺘﻁﺭﻕ‬

‫ﺍﻟﻰ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﺴﻭﻑ ﺘﻭﺍﺠﻬﻙ ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‪.‬‬

‫ﻫﻨﺎﻙ ﺸﻲﺀ ﻫﺎﻡ ﺠﺩﺍ ﻭﻤﻥ ﺍﻫﻡ ﺍﻟﻨﻘﺎﻁ ﺍﻟﺘﻲ ﻴﻨﺒﻐﻰ ﺍﻥ ﺘﻌﺭﻓﻬﺎ ﻜﺩﺍﺭﺱ ﻟﻬﺫﺍ ﺍﻟﻤـﻨﻬﺞ ﺍﻭ ﻜﻤﺤﺘـﺭﻑ‬

‫ﺍﻭ ﻤﺤﻭﻻﺕ ﺍﻟﻁﺎﻗـﺔ ﺍﻟﻤـﺴﺘﺨﺩﻤﺔ‪،‬‬ ‫ﺍﻟـ ‪Power Supply‬‬ ‫ﻴﻌﻤل ﻓﻲ ﻤﺠﺎل ﺍﻟﺼﻴﺎﻨﺔ ﻭﻫﻲ ﺍﻨﻭﺍﻉ‬

‫ﻤﻨﻬﺎ ﺍﻟﻘﺩﻴﻡ ﻭﺍﻟﺤﺩﻴﺙ ﻭﻟﻜﻥ ﻟـﻥ ﻨﻜﺘﻔـﻲ ﺒﺘﻌﺭﻴﻔـﻙ‬ ‫‪Power supplies‬‬ ‫ﻭﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟـ‬

‫ﺒﺎﻟﻤﺘﺎﺡ ﺤﺎﻟﻴﺎ ﻓﻼﺒﺩ ﺍﻥ ﺘﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻟﻘﺩﻴﻡ ﺭﺒﻤﺎ ﻴﻭﺍﺠﻬﻙ ﺠﻬﺎﺯ ﻴﻌﻤل ﺒﻬﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﻘﺩﻴﻤﺔ ﺤﻴـﺙ‬

‫ﻴﻤﻜﻨﻙ ﻤﻥ ﺘﺤﺩﻴﺩ ﻨـﻭﻉ ﺍﻟﻠﻭﺤـﺔ ﺍﻟﺭﺌﻴـﺴﻴﺔ ﺍﻟــ‬ ‫‪Power Supply‬‬ ‫ﺍﻨﻪ ﻤﻥ ﺍﻟﻤﻌﻠﻭﻡ ﺍﻥ ﺍﻟـ‬

‫ﻜﻤﺎ ﺴﺘﻌﺭﻑ ﻻﺤﻘﺎ‪:‬‬ ‫‪Motherboard‬‬

‫‪ :AT‬ﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﻤﺤﻭﻻﺕ ﺍﻟﻁﺎﻗـﺔ ﻜـﺎﻥ ﺍﻻﻜﺜـﺭ ﺸـﻴﻭﻋﺎ ﻭﺍﺴـﺘﺨﺩﺍﻤﺎ‬ ‫‪Power Supply‬‬
‫ﻭﺍﺴﺘﺨﺩﻤﺕ ﻤﻨﺫ ﺒﺩﺍﻴﺎﺕ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺤﺘﻰ ﺘﻘﺭﻴﺒﺎ ﻋﺎﻡ ‪ ١٩٩٥‬ﻭﺍﻫﻡ ﻤﺎﻜﺎﻥ ﻴﻤﻴﺯﻫﺎ ﺍﻥ ﺭﻗﺎﺌﻕ ﺍﻟﺫﺍﻜﺭﺓ‬

‫ﻜﺎﻨﺕ ﺘﻭﻀﻊ ﻤﺒﺎﺸﺭﺓ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﺍﻱ ﻟﻡ ﻴﻜـﻥ‬ ‫‪Processor‬‬ ‫ﻭﺍﻟـ‬ ‫‪Memory Modules‬‬
‫ﻜﺎﻟﻤﻭﺠﻭﺩﺓ ﺤﺎﻟﻴﺎ ﻭﻜﺎﻥ ﺘﺭﻜﻴﺒﻬﺎ ﻤﻥ ﺍﺴﻬل ﻤﺎ ﻴﻤﻜـﻥ‬ ‫‪Expansion Slots‬‬ ‫ﻟﻬﺎ ﺍﻤﺎﻜﻥ ﺨﺎﺼﺔ ﺍﻭ‬

‫ﻭﻴﻨﺘﻬﻲ ﻜل ﺸﻲﺀ‪.‬‬ ‫‪Motherboard‬‬ ‫ﺒﺎﻟـ‬ ‫‪Power Supply‬‬ ‫ﺤﻴﺙ ﺍﻨﻬﺎ ﻤﺠﺭﺩ ﻭﺼل ﺍﻟـ‬

‫‪ :Baby‬ﻫﻲ ﻨﻔﺱ ﺨﺼﺎﺌﺹ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺴﺎﺒﻘﺔ ﻭﻟﻜﻥ ﺍﺼﻐﺭ ﻤﻨﻬﺎ ﺒﺎﻟﻁﺒﻊ ﻜﻤﺎ ﻫﻭ ﻭﺍﻀﺢ‪.‬‬ ‫‪AT‬‬

‫‪ :ATX‬ﻫﻭ ﻴﻌﺘﺒﺭ ﻫﻭ ﺒﺩﺍﻴﺔ ﻫﺫﻩ ﺍﻟﺤﻘﻴﺔ ﺍﻟﺘﻜﻨﻭﻟﻭﺠﻴﺔ ﺍﻟﻤﻭﺠﻭﺩﺓ ﺤﺎﻟﻴـﺎ ﻭﻟﻜـﻥ‬ ‫‪Power Supply‬‬
‫ﻜﻭﺤﺩﺓ ﺍﻤﺩﺍﺩ ﺍﻟﻁﺎﻗـﺔ ﻟﻠﻭﺤـﺔ‬ ‫ﺍﻟـ ‪Power Supply‬‬ ‫ﻀﻊ ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﺍﻨﻨﺎ ﻻ ﻨﺘﺤﺩﺙ ﻫﻨﺎ ﻋﻥ‬

‫‪،Motherboards‬‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻟﻜﻨﻨﺎ ﻨﺘﺤﺩﺙ ﻋﻨﻬﺎ ﻋﻨﻬﺎ ﻋﻠﻰ ﺍﻨﻬﺎ ﺘﻘﻨﻴﺔ ﺘﻁﻭﺭﺕ ﺒﺘﻁـﻭﺭ ﺍﻟــ‬

‫ﺘﻡ ﺍﺒﺘﻜﺎﺭﻫﺎ ﻤـﻥ ﻗﺒـل ﺸـﺭﻜﺔ‬ ‫‪ATX‬‬ ‫ﻭﻫﻲ‬ ‫‪Motherboard‬‬ ‫ﻭﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟـ‬

‫‪AT‬‬ ‫ﻭﻟﻜﻥ ﻤﺎﻫﻭ ﺍﻟﻔﺭﻕ ﺍﻟﺠﻭﻫﺭﻱ ﺒـﻴﻥ ﺍﻟــ‬ ‫‪Pentium Pro‬‬ ‫ﻭﺒﺩﺍ ﺍﻨﺘﺎﺠﻬﺎ ﻓﻲ ﺴﻠﺴﺔ‬ ‫‪INTEL‬‬
‫ﻜﺘﻘﻨﻴﺔ ﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟـ ‪.Motherboard‬‬ ‫‪ATX‬‬ ‫ﻭﺍﻟـ‬

‫ﻨﻅـﺭﺍ‬ ‫‪AT‬‬ ‫ﺍﺼﺒﺢ ﺒﺎﻻﻤﻜﺎﻥ ﺘﺭﻜﻴﺏ ﺍﻟﻜﺭﻭﺕ ﺍﻭ ﺍﻟﺒﻁﺎﻗﺎﺕ ﺍﻟﻤﺨﺘﻠﻔﺔ ﺒﺴﻬﻭﻟﺔ ﻋﻥ ﻤﺜﻴﻠﺘﻬﺎ‬ ‫‪ATX‬‬
‫ﻋـﻥ ﻤﻘﺩﻤـﺔ‬ ‫‪Processor‬‬ ‫ﻟﺯﻴﺎﺩﺓ ﺍﻟﻤﺴﺎﺤﺔ ﺍﻟﻤﺴﺘﻐﻠﺔ ﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺤﻴﺙ ﺘﻡ ﺍﺒﻌﺎﺩ ﻤﻜﺎﻥ ﺍﻟــ‬

‫ﻤﻤـﺎ ﻴﺘـﻴﺢ ﺘﺭﻜﻴـﺏ ﺍﻟﻜـﺭﻭﺕ‬ ‫ﺍﻟـ ‪Power Supply‬‬ ‫ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﺍﺼﺒﺢ ﻤﻜﺎﻨﻬﺎ ﺒﻘﺭﺏ‬

‫‪Copyright © 2006 www.ask­pc.com All rights reserved‬‬


‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪7‬‬

‫ﺍﻟﺘﻲ ﻜﺎﻥ ﻴﺼﻌﺏ ﺘﺭﻜﻴﺏ ﻜﺭﻭﺕ ﻤﻌﻨﻴﺔ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‬ ‫‪AT‬‬ ‫ﻭﺍﻟﺒﻁﺎﻗﺎﺕ ﺒﺴﻬﻭﻟﺔ ﻋﻥ ﺍﻟـ‬

‫ﻨﻅﺭﺍ ﻟﻭﺠﻭﺩ ﺍﻟﻤﻌﺎﻟﺞ ﻭﺍﻟﺫﺍﻜﺭﺓ ﻓﻲ ﻤﻘﺩﻤﺔ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‪.‬‬

‫‪20 PIN Power Connector‬‬ ‫ﺍﺴﺘﺨﺩﻡ ﻤﻭﺼل ﻭﺍﺤﺩ ﻓﻘﻁ ﻟﻠﻁﺎﻗﺔ ﻭﻫـﻭ‬ ‫‪ATX‬‬ ‫ﻓﻲ ﺘﻘﻨﻴﺔ ﺍﻟـ‬

‫ﻓﻜﺎﻨﺕ ﻭﺼﻠﺘﻴﻥ ﺤﻴﺙ ﻴﺼﻌﺏ ﻋﻠﻴﻙ ﺘﺫﻜﺭ ﺍﺘﺠﺎﻩ ﺍﻻﺴﻼﻙ ﻭﺍﻟﻭﺍﻨﻬﺎ!‬ ‫‪AT‬‬ ‫ﺍﻤﺎ ﻓﻲ ﺍﻟـ‬

‫ﺍﺼﺒﺤﺕ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻗﺎﺩﺭﺓ ﻋﻠﻰ ﺍﻜﺘﺴﺎﺏ ‪ ٣,٣‬ﻓﻭﻟﺕ ﻤﻥ ﺍﻟﻁﺎﻗـﺔ ﻤﺒﺎﺸـﺭﺓ‬ ‫‪ATX‬‬ ‫ﻓﻲ ﺘﻘﻨﻴﺔ‬

‫ﺍﻟﺘﻲ ﻜـﺎﻥ ﻻﺒـﺩ ﻤـﻥ ﻭﺠـﻭﺩ‬ ‫‪AT‬‬ ‫ﻋﻠﻰ ﻋﻜﺱ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﻘﺩﻴﻤﺔ ﻓﻲ‬ ‫‪Power Supply‬‬ ‫ﻤﻥ ﺍﻟـ‬

‫ﻟﺘﺤﻭﻴل ﺍﻟﻁﺎﻗﺔ ﻤﻥ ‪ ٥‬ﻓﻭﻟﺕ ﺍﻟﻰ ‪ ٣,٣‬ﻓﻭﻟﺕ ﻟﺘﺼل ﺍﻟﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺒﻬﺫﺍ ﺍﻟﻘﺩﺭ‬ ‫‪Regulator‬‬
‫ﺒﻤﻌﻨـﻰ‬ ‫‪Soft Switch‬‬ ‫ﻭﻫﻲ ﺍﻟــ‬ ‫‪ATX‬‬ ‫ﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻲﺀﺍ ﺍﻴﻀﺎ ﺍﻟﺘﻲ ﻅﻬﺭﺕ ﻓﻲ ﺘﻘﻨﻴﺔ ﺍﻟـ‬

‫ﺍﻨﻪ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺘﺤﻜﻡ ﻓﻲ ﻋﻤﻠﻴﺔ ﺍﻟﺘﺸﻐﻴل ﻭﺍﻻﻴﻘﺎﻑ ﻟﻠﻜﻤﺒﻴﻭﺘﺭ ﺍﻭ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻋﻥ ﻁﺭﻴﻕ ﺍﻟـ‬

‫ﻜﺎﻨﺕ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ ﻤﻴﻜﺎﻨﻴﻜﻴﺔ ﻟﻔﺘﺢ ﻭﺍﻏﻼﻕ ﺍﻟﺠﻬﺎﺯ ﻓﻜـﺎﻥ ﻤـﻥ‬ ‫‪AT‬‬ ‫ﻤﺜﻼ ﻓﻔﻲ ﺍﻟـ‬ ‫‪Software‬‬
‫‪Soft switch‬‬ ‫ﺍﻻﻥ ﺒﺎﺴﺘﺨﺩﺍﻡ ﺘﻘﻨﻴﺔ ﺍﻟـ‬ ‫‪Power‬‬ ‫ﺍﻟﻤﺴﺘﺤﻴل ﺘﺸﻐﻴﻠﻪ ﺒﺩﻭﻥ ﺍﻟﻀﻐﻁ ﻋﻠﻰ ﺯﺭ ﺍﻟـ‬

‫ﻭﺘﻘﻭﻡ ﺒﺘﺸﻐﻴﻠﻪ ﻤﻥ ﻋﻠـﻰ ﺍﻟـﺸﺒﻜﺔ‬ ‫‪Standby‬‬ ‫ﺍﺼﺒﺢ ﺒﺎﻤﻜﺎﻨﻙ ﻭﺒﻜل ﺴﻬﻭﻟﺔ ﺍﻥ ﺘﺠﻌل ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫ﻭﻫﻲ ﺍﺼﺒﺤﺕ ﻤﺘﺎﺤﺔ ﻓﻲ ﺠﻤﻴﻊ ﺍﻻﺠﻬﺯﺓ ﺍﻟﺤﺩﻴﺜﺔ‪.‬‬ ‫‪Wake On LAN‬‬ ‫ﺒﺨﺎﺼﻴﺔ ﺘﺩﻋﻰ‬

‫‪Power‬؟‬ ‫‪ Motherboard‬ﺒﺎﻟﻨﺴﺒﺔ ﻟﻠـ ‪Supply‬‬ ‫ﻫل ﻫﻨﺎﻙ ﺠﺩﻴﺩ ﻓﻲ ﺘﻘﻨﻴﺎﺕ ﺍﻟـ‬

‫ﺍﻟﻤﺒﺸﺭ ﻓﻲ ﺍﻻﻤﺭ ﺍﻨﻪ ﻁﺒﻌﺎ ﻫﻨﺎﻙ ﺠﺩﻴﺩ! ﻭﺒﻤﺎ ﺍﻨﻨﺎ ﻨﻘﺩﻡ ﻟﻜﻡ ﻤﻨﻬﺠﺎ ﻗﺎﺒل ﻟﻠﺘﻌﺩﻴل ﻁﺒﻘـﺎ ﻟﻤﺘﻁﻠﺒـﺎﺕ‬

‫ﻭﻤﺴﺘﺠﺩﺍﺕ ﺍﻟﺘﻘﻨﻴﺔ ﻓﺴﻭﻑ ﻨﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻫﻡ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﺘﻲ ﺴﻭﻑ ﺘﻁﺭﺍ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﺠـﺎل ﻭﻋﻠـﻰ‬

‫ﺍﻭ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻤﺴﺘﺨﺩﻡ ﻓـﻲ ﺸـﺭﻜﺎﺕ‬ ‫‪Servers‬‬ ‫ﺴﺒﻴل ﺍﻟﻤﺜﺎل ﻫﻨﺎﻙ ﺘﻘﻨﻴﺔ ﺤﺎﻟﻴﺎ ﻤﻨﺘﺸﺭﺓ ﻓﻲ ﺍﻟـ‬

‫ﻭﻫﻲ ﺘﻌﻨﻲ ﺍﻤﻜﺎﻨﻴﺔ ﺘﻐﻴﻴﺭ ﻭﺘﺒﺩﻴل ﺍﻱ‬ ‫‪Hot Swappable‬‬ ‫ﺍﺴﺘﻀﺎﻓﺔ ﺍﻟﻤﻭﺍﻗﻊ ﻭﺨﻼﻓﻪ ﻭﻫﻲ ﺘﻘﻨﻴﺔ‬

‫ﻗﻁﻌﺔ ﻤﻥ ﻗﻁﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﺜﻨﺎﺀ ﻋﻤل ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺩﻭﻥ ﺘﻭﻗﻑ ﻻﻨﻪ ﻤﻥ ﺍﻟﻤﺴﺘﺤﻴل ﺍﻥ ﺘﻘـﻭﻡ ﺸـﺭﻜﺔ‬

‫ﻜﺒﺭﻯ ﺒﺘﻌﻁﻴل ﺠﻬﺎﺯ ﻟﻌﻤل ﺼﻴﺎﻨﺔ! ﻭﻟﻬﺫﺍ ﺘﻡ ﺍﺒﺘﻜﺎﺭ ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﺘﻲ ﺴﻭﻑ ﺘﺼﺒﺢ ﻤﻨﺘـﺸﺭﺓ ﻓـﻲ‬

‫ﺍﻟﺼﻭﺭ ﻟﻠـ‪Power Supply‬‬ ‫ﺍﻻﻭﻨﺔ ﺍﻻﺨﻴﺭﺓ ﻭﻗﺒل ﺍﻥ ﻨﻐﻠﻕ ﻫﺫﻩ ﺍﻟﻔﻘﺭﺓ ﺴﻭﻑ ﻨﺴﺘﻌﺭﺽ ﺒﻌﺽ‬

‫ﻜﻭﺤﺩﺓ ﻻﻤﺩﺍﺩ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﺎﻟﻁﺎﻗﺔ‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪8‬‬

‫‪Case‬‬ ‫ﺒﺩﺍﺨل ﺍﻟـ‬ ‫‪Power Supply‬‬ ‫ﻫﻨﺎ ﺘﻘﺒﻊ ﻭﺤﺩﺓ ﺍﻟـ‬

‫ﻤﻥ ﺍﻟﺩﺍﺨل‬ ‫ﻭﺤﺩﺓ ‪Power Supply‬‬ ‫‪Computer Case‬‬

‫ﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺭﻜﻴﺏ ﺍﻟﻠﻭﺤـﺔ ﺍﻟﺭﺌﻴـﺴﻴﺔ ﻓﻴﻬـﺎ‬ ‫‪Case‬‬ ‫ﻓﻲ ﺍﻟـ‬ ‫‪Power Supply‬‬ ‫ﺘﺜﺒﺕ ﻭﺤﺩﺓ ﺍﻟـ‬

‫ﺒﺎﻻﻀﺎﻓﺔ ﻟﻠﻜﺭﻭﺕ ﻭﺍﻟﺒﻁﺎﻗﺎﺕ ﺍﻻﺨﺭﻯ ﻭﻴﺘﻡ ﺘﻭﺼﻴﻠﻬﺎ ﺒﻜﺎﺒﻼﺕ ﻜﻤﺎ ﺘﺭﻯ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﻋﻠﻰ‪.‬‬

‫ﻓﻠﻨﺒﺩﺍ ﻓﻲ ﺍﻟﺘﻌﻤﻕ ﺍﻜﺜﺭ ﻓـﻲ ﻓﻬـﻡ ﻤﻜﻭﻨـﺎﺕ‬ ‫‪Power Supply‬‬ ‫ﺒﻌﺩ ﺍﻥ ﺘﻌﺭﻓﺕ ﻋﻠﻰ ﺍﻨﻭﺍﻉ ﺍﻟـ‬

‫ﻭﻤﺎ ﻋﻠﻴﻬﺎ ﻤﻥ ﻤﻜﻭﻨﺎﺕ‬ ‫‪Motherboard‬‬ ‫ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺍﻟـ‬

‫)‪Central Processing Unit (CPU‬‬


‫ﻫﻲ ﺘﻌﺘﺒﺭ ﺒﻤﺜﺎﺒﺔ ﺍﻟﻌﻘل ﺍﻟﻤﻔﻜـﺭ‬ ‫‪Processor‬‬ ‫ﺍﻭ ﻤﺎ ﻴﻁﻠﻕ ﻋﻠﻴﻬﺎ‬ ‫‪Central Processing Unit‬‬
‫ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻫﻭ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﺍﻟﺘﻲ ﺴﻭﻑ ﻨﺘﻌﻤﻕ ﻓﻴﻬﺎ ﺒﺎﺴﺘﻔﺎﻀﺔ ﻨﻅـﺭﺍ ﻻﻫﻤﻴﺘـﺎ ﻭﺍﻴـﻀﺎ‬

‫ﻨﻅﺭﺍ ﻟﻠﺠﺩل ﺍﻟﺫﻱ ﻗﺩ ﺘﻘﻊ ﻓﻴﻪ ﺍﻨﺕ ﻜﻤﺘﺨﺼﺹ ﻓﻲ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ‪.‬‬

‫ﻤﻌﺎﻟﺞ ﻤﻥ ﻨﻭﻉ ‪AMD‬‬ ‫‪Intel‬‬ ‫ﻤﻌﺎﻟﺞ ﻤﻥ ﻨﻭﻉ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪9‬‬

‫ﻟﻘﺩ ﻋﺭﻀﻨﺎ ﻟﻙ ﻫﺫﺍﻥ ﺍﻟﻨﻭﻋﺎﻥ ﻤﻥ ﺍﻟﻤﻌﺎﻟﺠﺎﺕ ﺒﺼﻔﺘﻬﻤﺎ ﻴﻨﺘﻤﻴﺎﻥ ﻟﺸﺭﻜﺘﻴﻥ ﻤﺘﻨﺎﻓﺴﺘﻴﻥ ﻓﻲ ﺼـﻨﺎﻋﺔ‬

‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ ﻋﻠﻰ ﻤﺴﺘﻭﻯ ﺍﻟﻌﺎﻟﻡ ﻭﻓﻲ ﺒﺩﺍﻴﺔ ﺍﻻﻤﺭ ﻓﻠﻨﺠﻴﺏ ﻋﻠﻰ ﺴﺅﺍل ﻤﻬﻡ ﺠﺩﺍ ﻭﻫﻭ ﻫـل ﻴﻭﺠـﺩ‬

‫؟‬ ‫ﻤﻌﺎﻟﺠﺎﺕ ‪ Intel‬ﻭ‪AMD‬‬ ‫ﻓﺭﻕ ﺒﻴﻥ‬

‫ﻓﻲ ﺍﻟﺤﻘﻴﻘﺔ ﻻ ﻴﻤﻜﻥ ﺍﻻﺠﺎﺒﺔ ﻋﻠﻰ ﻫﺫﺍ ﺍﻟﺴﺅﺍل ﺒﺸﻜل ﻋﻠﻤﻲ ﺍﺫﺍ ﻜﻨﺕ ﺘﺴﺎل ﻋﻥ ﺍﻟﺴﺭﻋﺔ ﺍﻟﺨﺎﺼـﺔ‬

‫ﺒﺎﻟﻤﻌﺎﻟﺞ ﻻﻥ ﺍﻟﻤﻌﺎﻟﺠﺎﺕ ﻻ ﺘﻌﻤل ﺒﺴﺭﻋﺔ ﻭﺍﺤﺩﺓ ﺍﺒﺩﺍ ﻭﻟﻜﻥ ﺍﺫﺍ ﻜﻨﺕ ﺘﺴﺎل ﻋﻥ ﺍﻟﻔﺭﻕ ﺍﻟﺠـﻭﻫﺭﻱ‬

‫ﺍﻟﻤﻌﺎﻟﺠـﺎﺕ ﻫﻤـﺎ ‪ Pentium‬ﻭ ‪Celeron‬‬ ‫ﺘﻨﺘﺞ ﻨـﻭﻋﻴﻥ ﻤـﻥ‬ ‫ﻓﺭﻕ ‪Intel‬‬ ‫ﺍﻟﺘﻘﻨﻲ ﺒﺎﻟﻁﺒﻊ ﻫﻨﺎﻙ‬

‫ﻭﺍﻴﻀﺎ ﻫﻨﺎﻙ ﻓﺭﻕ ﻓـﻲ‬ ‫‪Athlon‬‬ ‫ﻓﺘﻨﺘﺞ ﻤﻌﺎﻟﺞ ﻤﻥ ﻨﻭﻉ‬ ‫‪AMD‬‬ ‫ﻭﺴﻭﻑ ﻨﻌﺭﻑ ﺍﻟﻔﺭﻕ ﻻﺤﻘﺎ ﺍﻤﺎ‬

‫ﻤﺨﺘﻠﻔـﺔ‬ ‫‪Motherboard‬‬ ‫ﺍﻭ ﺍﻟﺫﺍﻜﺭﺓ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻤﻊ ﻜﻼ ﺍﻟﻤﻌﺎﻟﺠﻴﻥ ﻭﺍﻴﻀﺎ ﺍﻟـ‬ ‫‪Memory‬‬ ‫ﺍﻟـ‬

‫ﺘـﺴﺎﺒﻕ‬ ‫‪AMD‬‬ ‫ﺘﻌﺘﺒﺭ ﺍﻟﻤﻨﺎﻓﺱ ﺍﻟﻘﻭﻱ ﻨﻅﺭﺍ ﻻﻨﺘﺸﺎﺭ ﻤﻌﺎﻟﺠﺎﺘﻬـﺎ ﺍﻻ ﺍﻥ‬ ‫‪Intel‬‬ ‫ﺒﺎﻟﻁﺒﻊ ﻭﺭﻏﻡ ﺍﻥ‬

‫ﻋﻠﻰ ﺍﻟﺒﻘﺎﺀ ﻓﻲ ﺍﻟﻤﻨﺎﻓﺴﺔ ﻭﻋﺩﻡ ﺍﻟﺨﺭﻭﺝ ﻭﻫﻲ ﺒﺎﻟﻁﺒﻊ ﻟﺩﻴﻬﺎ ﻤﻨﺘﺠﺎﺘﻬﺎ ﺍﻟﺘﻲ ﺘﻘﺩﺭ ﻋﻠﻰ ﺍﻟﻤﻨﺎﻓﺴﺔ‪.‬‬

‫ﻭﺍﻻﻥ ﻟﻨﺘﻌﻤﻕ ﺍﻜﺜﺭ ﻓﻲ ﺍﻟﻤﻌﺎﻟﺞ‪:‬‬

‫ﻭﻟﻠﻌﻠﻡ‬ ‫‪GHz‬‬ ‫ﺘﻘﺎﺱ ﺴﺭﻋﺔ ﺍﻟﻤﻌﺎﻟﺞ ﺒﺎﻟـ‬


‫‪1 Gigahertz (GHz) = 1000 Megahertz = 1000000Hertz‬‬
‫ﻜﻤﺎ ﻴﻌﻠﻡ ﻤﻥ ﺩﺭﺱ ﺍﻟﻔﻴﺯﻴﺎﺀ ﺍﻭ ﺍﻟﻜﻬﺭﺒﻴﺔ ﻫﻭ ﺍﻟﺘﺭﺩﺩ ﻭﻟﻜﻥ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻫﻭ ﻴﻌﺒـﺭ‬ ‫‪Hertz‬‬ ‫ﻭﺍﻟـ‬

‫ﻋﻥ ﻤﻌﺎﻟﺠﺔ ﺠﺯﺀ ﻤﻌﻴﻥ ﻤﻥ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﻓﻲ ﺍﻟﺜﺎﻨﻴﺔ ﺍﻟﻭﺍﺤﺩﺓ‪.‬‬

‫ﻀﻊ ﻓﻲ ﺍﻻﻋﺘﺒﺎﺭ ﺍﻥ ﺴﺭﻋﺔ ﺍﻟﻤﻌﺎﻟﺞ ﻟﻴﺴﺕ ﺍﺒﺩﺍ ﺍﻭ ﺒﺎﻟﻀﺭﻭﺭﺓ ﺘﻌﺘﺒﺭ ﻤﻘﻴﺎﺱ ﺤﻘﻴﻘـﻰ ﻟﻜﻔﺎﺀﺘـﻪ ﺍﻭ‬

‫ﻜﻜل ﻻﻥ ﺍﻻﻤﺭ ﻴﺘﻌﻠﻕ ﺒﺎﺸـﻴﺎﺀ ﺍﺨـﺭﻯ‬ ‫‪System‬‬ ‫ﺤﺘﻰ ﺘﻌﺘﺒﺭ ﻤﻘﻴﺎﺱ ﻟﺴﺭﻋﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻭ ﺍﻟـ‬

‫ﺍﻴﻀﺎ‬

‫ﻭﻫﻲ ﺠﺯﺀ ﻤﻥ ﺍﻟـﺫﺍﻜﺭﺓ ﻴﻌﻤـل‬ ‫‪Cache‬‬ ‫ﻓﻬﻨﺎﻙ ﻗﻁﻌﺔ ﺼﻐﻴﺭﺓ ﺠﺩﺍ ﺍﻟﻜل ﻴﺴﻤﻊ ﻋﻨﻬﺎ ﻭﻫﻲ ﺍﻟـ‬

‫ﻋﻠﻰ ﺴﺭﻋﺔ ﺍﻟﻭﺼل ﺍﻟﻰ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻻﻜﺜﺭ ﺍﺴﺘﺨﺩﺍﻤﺎ ﻭﻟﻬﺫﺍ ﻓﻬﻲ ﺘﺅﺜﺭ ﻓﻲ ﺍﺩﺍﺀ ﺍﻟﻨﻅﺎﻡ ﻜﻜل ﻭﻫﻲ‬

‫ﻨﻭﻋﻴﻥ‬

‫ﺍﻟﺤﺭﻑ ‪ L‬ﺍﻟﻰ ﻜﻠﻤﺔ ‪Level‬‬ ‫ﻭﻴﺭﻤﺯ‬ ‫‪L2 Cache‬‬ ‫ﻭ‬ ‫‪L1 Cache‬‬
‫ﻭﻟﻜﻨﻬﺎ ﺍﺴﺭﻉ‬ ‫‪L2 cache‬‬ ‫ﻫﻲ ﺍﺼﻐﺭ ﻤﻥ‬ ‫‪Level 1 cache‬‬ ‫ﻭﺍﻟـ‬

‫ﺍﻻ ﺍﻨﻬﺎ ﺍﺒﻁﺎ ﻨﺴﺒﻴﺎ‬ ‫‪L1 cache‬‬ ‫ﺍﻜﺒﺭ ﻤﻥ‬ ‫‪Level 2 cache‬‬ ‫ﻭﺍﻟـ‬

‫ﺍﻻﻥ ﻓـﻲ ﻤﻌﻅـﻡ‬ ‫‪Processor‬‬ ‫ﻜﺎﻨﺕ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻘﺩﻴﻤﺔ ﻤﻨﻔﺼﻠﺔ ﻋﻥ ﺍﻟـ‬ ‫‪Cache‬‬ ‫ﻭﻫﺫﻩ ﺍﻟـ‬

‫‪L1‬‬ ‫ﻁﺒﻌﺎ ﻟﺯﻴـﺎﺩﺓ ﺍﻟـﺴﺭﻋﺔ‪ ،‬ﻭﺍﻟــ‬ ‫‪Processor‬‬ ‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﺤﺩﻴﺜﺔ ﻫﻲ ﻤﺒﻨﻴﺔ ﺍﺼﻼ ﻓﻲ ﺍﻟـ‬

‫ﻗﺩ ﺘﺼل ﺍﻟﻰ ‪ ٢‬ﻤﻴﺠﺎ ﺒﺎﻴـﺕ‪ ،‬ﻭﻫﻨـﺎﻙ‬ ‫‪L2 Cache‬‬ ‫ﻗﺩ ﺘﺼل ﺍﻟﻰ ‪ ٢٥٦‬ﻜﻴﻠﻭ ﺒﺎﻴﺕ ﺍﻤﺎ‬ ‫‪cache‬‬
‫ﻭﻫـﻭ‬ ‫‪Front Side Bus‬‬ ‫ﻭ ﻤﻌﻨﺎﻩ‬ ‫ﻴﺩﻋﻰ ‪FSB‬‬ ‫ﺍﻴﻀﺎ ﺠﺯﺀ ﻤﻬﻡ ﺠﺩﺍ ﻴﺅﺜﺭ ﻋﻠﻰ ﺍﺩﺍﺀ ﺍﻟﻨﻅﺎﻡ ﻜﻜل‬

‫‪RAM‬‬ ‫ﺍﻭ ﺍﻟـ‬ ‫ﺒﺎﻟﺫﺍﻜﺭﺓ ‪Memory‬‬ ‫ﺍﻟﺠﺯﺀ ﺍﻟﺫﻱ ﻴﺭﺒﻁ ﺍﻟﻤﻌﺎﻟﺞ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪10‬‬

‫ﻜﺒﻴﺭﺓ ﻜﻠﻤﺎ ﺍﺩﻯ ﻫﺫﺍ ﺍﻟﻰ ﺍﺩﺍﺀ ﻋﺎﻟﻲ ﻟﻠﻨﻅﺎﻡ ﻭﺴـﺭﻋﺔ ﺍﻋﻠـﻰ ﻓـﻲ‬ ‫‪FSB‬‬ ‫ﻜﻠﻤﺎ ﻜﺎﻨﺕ ﺴﺭﻋﺔ ﺍﻟـ‬

‫ﻤﻌﺎﻟﺠﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ‪ .‬ﻭﺍﻟﺠﺩﻭل ﺍﻟﺘﺎﻟﻲ ﻴﻭﻀﺢ ﻟﻙ ﺘﻁﻭﺭ ﻤﻌﺎﻟﺠﺎﺕ ﺍﻨﺘل ﺤﺘﻰ ﺍﻻﻥ‪:‬‬

‫‪M in transistors= Million‬‬

‫ﻜﻤﺎ ﺘﻼﺤﻅ ﻫﻨﺎﻙ ﺍﻻﻥ ﺒﻌﺽ ﺍﻟﻤﻌﺎﻟﺠﺎﺕ ﻤﻥ ﺍﻨﺘل ﻗﺩ ﻭﺼـﻠﺕ‬

‫ﺍﻟﻰ ‪ ٢‬ﻤﻴﺠﺎ ﺒﺎﻴﺕ‪ ،‬ﻭﺍﻟﺘﻲ ﻟﻡ ﺘـﺫﻜﺭ ﻓـﻲ ﻫـﺫﺍ‬ ‫‪Cache‬‬ ‫ﺍﻟـ‬

‫ﺍﻟﺠﺩﻭل ﻭﺭﺒﻤﺎ ﻴﻅﻬﺭ ﻤﻌﺎﻟﺞ ﺠﺩﻴﺩ ﻭﻨﺤﻥ ﻨﻜﺘﺏ ﻫﺫﺍ ﺍﻟﻤـﻨﻬﺞ!‪،‬‬

‫ﻭ‬ ‫‪ Pentium‬ﺍﻟﺘﻲ ﺘﻨﺘﺠﻬـﺎ ‪Intel‬‬ ‫ﻭﺍﻟﻔﺭﻕ ﺒﻴﻥ ﺍﻟﻤﻌﺎﻟﺠﺎﺕ ﺍﻟـ‬

‫ﺘﻡ ﺍﻨﺘﺎﺠﻬﺎ‬ ‫ﻤﻌﺎﻟﺠﺎﺕ ‪Celeron‬‬ ‫ﻫﻲ ﺍﻥ‬ ‫‪Celeron‬‬ ‫ﻤﻌﺎﻟﺠﺎﺕ‬

‫‪،L2‬‬ ‫‪cache‬‬ ‫ﻟﺨﻔﺽ ﺍﻟﺘﻜﻠﻔﺔ ﻓﻠﻬﺫﺍ ﻜﺎﻨﺕ ﻗﺩﻴﻤﺎ ﻻ ﺘﻭﺠـﺩ ﺒﻬـﺎ‬

‫ﻭﻟﻜﻥ ﺍﻻﻥ ﺴﻭﻑ ﻨﺨﺒﺭﻜﻡ ﺒﻤﻌﻠﻭﻤﺔ ﻫﺎﻤﺔ ﺠﺩﺍ ﻜﻤﺎ ﻫﻭ ﻤﻌﻠـﻭﻡ‬

‫ﺍﻱ ﻗﺩ‬ ‫ﺍﻟـ ‪Celeron‬‬ ‫ﺍﻜﺒﺭ ﻤﻥ ﺍﻟﺘﻲ ﻅﻬﺭﺕ ﺍﻻﻥ ﻓﻲ‬ ‫‪L2 cache‬‬ ‫ﻴﺤﻭﻱ‬ ‫ﻤﻌﺎﻟﺞ ‪Pentium‬‬ ‫ﺍﻥ‬

‫ﻋﺒﺎﺭﺓ ﻋﻥ ‪ ٢٥٦‬ﻜﻴﻠﻭ ﺒﺎﻴـﺕ‬ ‫‪L2 cache‬‬ ‫ﻓﻘﺩ ﻴﺤﻭﻱ‬ ‫ﺍﻟـ ‪Celeron‬‬ ‫ﺘﺼل ﺍﻟﻰ ‪ ٢‬ﻤﻴﺠﺎ ﺒﺎﻴﺕ ﺍﻡ‬

‫ﻻﻥ‬ ‫‪Pentium‬‬ ‫ﻤﻥ ﻨﻭﻉ‬ ‫‪Intel‬‬ ‫ﺍﺼﺒﺢ ﻤﻨﺎﻓﺴﺎ ﻟﻤﻌﺎﻟﺠﺎﺕ‬ ‫‪Celeron‬‬ ‫ﺍﻻ ﺍﻥ ﺍﻟﻐﺭﻴﺏ ﻓﻲ ﺍﻻﻤﺭ ﺍﻥ‬

‫‪Pentium‬‬ ‫ﺘﻌﻤل ﺒﻨﻔﺱ ﺴﺭﻋﺔ ﺍﻟﻤﻌﺎﻟﺞ ﺘﻘﺭﻴﺒـﺎ ﻭﻤﻌـﺎﻟﺞ‬ ‫‪L2 cache‬‬ ‫ﻴﺤﻭﻱ‬ ‫ﻤﻌﺎﻟﺞ ‪Celeron‬‬
‫ﻴﻨﺎﻓﺱ ﻓﻲ ﺍﻻﺴﻭﺍﻕ‪،‬‬ ‫‪Celeron‬‬ ‫ﺘﻌﻤل ﺒﻨﺼﻑ ﺴﺭﻋﺔ ﺍﻟﻤﻌﺎﻟﺞ! ﻓﻬﺫﺍ ﺠﻌل ﻤﻌﺎﻟﺞ‬ ‫‪Cache‬‬ ‫ﻴﺤﻭﻱ‬

‫‪Land Grid‬‬ ‫ﻭﺘﻌﻨـﻲ ﺒﺎﻟﻠﻐـﺔ ﺍﻻﻨﺠﻠﻴﺯﻴـﺔ‬ ‫ﻤﻥ ﻨـﻭﻉ ‪LGA‬‬ ‫ﺘﻅﻬﺭ ﺒﻤﻌﺎﻟﺞ ﺠﺩﻴﺩ‬ ‫ﻭﺍﻻﻥ ‪Intel‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪11‬‬

‫ﺍﻟﻤﻭﺠﻭﺩﺓ ﻓﻲ ﺍﻟﻤﻌﺎﻟﺞ ﻟﻡ ﺘﻌﺩ ﻓﻲ ﺍﻟﻤﻌﺎﻟﺞ ﻓﻘﺩ ﺼﻤﻤﺕ ﻓـﻲ ﺍﻟــ‬ ‫‪Pins‬‬ ‫ﺒﻤﻌﻨﻰ ﺍﻥ ﺍﻟـ‬ ‫‪Array‬‬
‫ﺍﻟﺫﻱ ﻴﺭﻜﺏ ﻋﻠﻴﻪ ﺍﻟﻤﻌﺎﻟﺞ ﻓﻲ ﺍﻟﻠﻭﺠﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‪ .‬ﻭﻫﺎ ﻫﻲ ﺼﻭﺭﺓ ﻟﻬﺫﺍ ﺍﻟﻨﻭﻉ‪.‬‬ ‫‪Socket‬‬

‫ﺍﻟﺘـﻲ‬ ‫‪Sockets‬‬ ‫‪ ،LGA‬ﻭﺴﻭﻑ ﻨﺴﺘﻌﺭﺽ ﺍﻻﻥ ﺍﻫﻡ ﺍﻨـﻭﺍﻉ ﺍﻟــ‬ ‫ﺍﻴﻀﺎ ﺒـ ‪775K‬‬ ‫ﻭﻴﻌﺭﻑ‬

‫ﻫﻭ ﺍﺨﺭﻫـﺎ‬ ‫‪LGA 775‬‬ ‫ﻓﻲ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻜﻤﺎ ﺫﻜﺭﻨﺎ ﺴﺎﺒﻘﺎ‬ ‫‪Processor‬‬ ‫ﻴﺭﻜﺏ ﻋﻠﻴﻬﺎ ﺍﻟـ‬

‫ﻭﺍﺸﻬﺭﻫﺎ ﺍﻻﻥ‪.‬‬

‫ﻫﻨﺎﻙ ‪:‬‬

‫‪Intel Pentium III‬‬ ‫‪ :Socket‬ﻤﻌﺎﻟﺠﺎﺕ‬ ‫‪370‬‬


‫‪Socket 478‬‬ ‫ﻭﺍﺴﺘﺒﺩل ﺏ‬ ‫‪2GHz‬‬ ‫‪ :Socket‬ﺒﻌﺽ ﻤﻌﺎﻟﺠﺎﺕ ﺍﻨﺘل ﺍﻟﺘﻲ ﺘﻌﻤل ﺒﺴﺭﻋﺔ‬ ‫‪423‬‬
‫‪100, 133, 200 MHz‬‬ ‫‪ :Socket‬ﻴﺴﺘﺨﺩﻡ ﻤﻥ ﻗﺒل ﺒﻌﺽ ﻤﻌﺎﻟﺠﺎﺕ ﺍﻨﺘل ﻭﻴﺩﻋﻡ ﺴﺭﻋﺎﺕ‬ ‫‪478‬‬
‫)‪for (FSB‬‬
‫ﻭﻟﻜﻨﻪ‬ ‫ﻤﻥ ﻨﻭﻉ ‪ PGA‬ﺍﻭ ‪Pin grid array‬‬ ‫‪Xeon‬ﻭﻫﻭ‬ ‫ﻴﺴﺘﺨﺩﻡ ﻓﻲ ﻤﻌﺎﻟﺠﺎﺕ‬ ‫‪:Socket 603‬‬

‫‪ 400MHz‬ﻟﻠـ ‪FSB‬‬ ‫ﻴﺩﻋﻡ ﺴﺭﻋﺔ‬

‫ﻤﻥ ﻨﻭﻉ ‪ PGA‬ﺍﻭ ‪Pin grid array‬‬ ‫‪Intel‬ﻭﻫﻭ‬ ‫‪Xeon‬‬ ‫‪ :Socket‬ﻴﺴﺘﺨﺩﻡ ﻓﻲ ﻤﻌﺎﻟﺠﺎﺕ‬ ‫‪604‬‬
‫‪ 533MHz‬ﻟﻠـ ‪FSB‬‬ ‫ﻭﻟﻜﻨﻪ ﻴﺩﻋﻡ ﺴﺭﻋﺔ‬

‫‪AMD‬‬ ‫‪ :Socket‬ﻴﺴﺘﺨﺩﻡ ﻓﻲ ﺒﻌﺽ ﻤﻌﺎﻟﺠﺎﺕ‬ ‫‪A‬‬


‫ﻭﺍﻻﻥ ﺒﻌﺽ ﺍﻥ ﺘﻌﺭﻓﻨﺎ ﻋﻠﻰ ﺍﻟﻤﻌﺎﻟﺞ ﻤﻊ ﺸﻲﺀ ﻤﻥ ﺍﻟﺘﻔﺼﻴل ﺴـﻭﻑ ﻨﻜﻤـل ﺒﻘﻴـﺔ ﺍﻟﻤﻜﻭﻨـﺎﺕ‬

‫ﺍﻟﻤﻭﺠﻭﺩﺓ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺍﻭ ﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻬﺎ ﺍﻭ ﺘﺒﻴﺘﻬﺎ ﻋﻠﻴﻬﺎ ﻜﻤﺎ ﻴﻠﻲ‬

‫‪CMOS‬‬
‫ﻭﻫـﻲ ﺍﺨﺘـﺼﺎﺭ‬ ‫‪See­MOS‬‬ ‫ﻫﻲ ﺭﻗﻴﻘﺔ ﻤﻥ ﺍﻟﺫﺍﻜﺭﺓ ﺘﻭﺠﺩ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻫﻲ ﺘﻨﻁـﻕ‬

‫ﻭﻭﻅﻴﻔﺘﻬﺎ ﻫـﻲ ﺘﺨـﺯﻴﻥ ﺍﻟﺒﻴﺎﻨـﺎﺕ‬ ‫‪Complementary Metal­Oxide Semiconductor‬‬


‫ﺍﻟﺘﻲ ﻴﻤﻜﻥ ﺍﻥ ﺘﺘﻐﻴﺭ ﻓﻲ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻭﺍﻴﻀﺎ ﺍﻟﺘﺎﺭﻴﺦ ﻭﺘﺨﺯﻴﻥ ﻜﻠﻤﺎﺕ‬ ‫‪Hardware‬‬ ‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟـ‬

‫ﻭﺨﻼﻓﻪ ﻭﻫـﺫﻩ ﺍﻟﺭﻗﻴﻘـﺔ ﻴـﺘﻡ ﺘﻐﺯﻴﺘﻬـﺎ‬ ‫‪System Password‬‬ ‫ﺍﻟﺴﺭ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‬

‫ﺒﻭﺍﺴﻁﺔ ﺒﻁﺎﺭﻴﺔ ﺼﻐﻴﺭﺓ ﻤﺜﺒﺘﻪ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻟﻭ ﻓﺭﻏﺕ ﻫﺫﻩ ﺍﻟﺒﻁﺎﺭﻴﺔ ﺴﻭﻑ ﺘﻔﻘﺩ ﺍﻟــ‬

‫ﺠﻤﻴﻊ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﻤﺴﺠﻠﺔ ﺒﻬﺎ ﻭﺍﻜﺜﺭ ﺍﻻﺸﻴﺎﺀ ﺩﻻﻟﺔ ﻋﻠﻰ ﺫﻟﻙ ﻋﻨﺩﻤﺎ ﻴﻁﻠﺏ ﻤﻨﻙ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬ ‫‪CMOS‬‬
‫ﻭﺍﻴﻀﺎ ﺍﺫﺍ ﺍﺭﺩﺕ ﺍﻟﻐﺎﺀ ﻜﻠﻤﺔ ﺍﻟـﺴﺭ ﺍﻟﺨﺎﺼـﺔ‬ ‫‪CMOS‬‬ ‫ﻻﻥ ﻫﻨﺎﻙ ﺨﻁﺎ ﻓﻲ ﺍﻟـ‬ ‫‪F1‬‬ ‫ﺍﻟﻨﻘﺭ ﻋﻠﻰ‬

‫ﻟﺘﻔﺭﻴـﻎ‬ ‫‪Jumper‬‬ ‫ﺒﺎﻟﻁﺎﻗﺔ ﺍﻭ ﺘﺠﺩ ﻫﻨﺎﻙ‬ ‫‪CMOS‬‬ ‫ﺒﺎﻟﻨﻅﺎﻡ ﻋﻠﻴﻙ ﺒﺎﻓﺭﺍﻍ ﺍﻟﺒﻁﺎﺭﻴﺔ ﺍﻟﺘﻲ ﺘﻤﺩ ﺍﻟـ‬

‫ﻤﺤﺘﻭﻴﺎﺕ ﺍﻟـ ‪.CMOS‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪12‬‬

‫ﺒﻁﺎﺭﻴﺔ‬

‫ﺍﻟـ‬

‫ﺘﻔﺭﻴﻎ‬ ‫‪Jumper‬‬
‫ﺍﻟـ‪CMOS‬‬

‫ﺍﻟـ ‪CMOS‬‬ ‫ﺒﻴﺎﻨﺎﺕ‬

‫ﺒﺒﺭﻨﺎﻤﺞ ﺍﻟـ‬

‫‪Motherboard‬‬

‫ﻓﻲ ﺒﻌﺽ ﺍﻟﻠﻭﺤﺎﺕ ﻋﻨﺩ ﺒﺩﺍﻴﺔ ﺘﺸﻐﻴل ﺍﻟﺠﻬـﺎﺯ‬ ‫‪F2‬‬ ‫ﺍﻭ‬ ‫‪Del‬‬ ‫ﺍﻟﻜل ﻴﻌﺭﻑ ﻫﺫﻩ ﺍﻟﺸﺎﺸﺔ ﻋﻨﺩﻤﺎ ﻴﻨﻘﺭ‬

‫ﺘﻅﻬﺭ ﻟﻙ ﻫﺫﻩ ﺍﻟﺸﺎﺸﺔ ﺍﻟﺘﻲ ﻴﻭﺠﺩ ﺒﻬﺎ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻭﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻴﺘﻡ ﺘﺨﺯﻴﻨﻪ ﻓـﻲ ﺍﻟــ‬

‫‪CMOS‬‬ ‫ﺍﻟﺫﻱ ﺴﻭﻑ ﻨﺘﻌﺭﻑ ﻋﻠﻴﻪ ﻻﺤﻘﺎ ﻭﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﺒﻪ ﺠﺯﺀ ﺨﺎﺹ ﺒﺎﻋﺩﺍﺩﺍﺕ ﺍﻟـ‬ ‫‪BIOS‬‬
‫ﺘﺨﺯﻥ ﺒﻴﺎﻨﺎﺕ ﻗﺎﺒﻠﺔ ﻟﻠﺘﻐﻴﺭ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻐﻴﺭﻫﺎ ﻓﻴﻤﺎ ﺒﻌـﺩ ﻤﺜـل‬ ‫‪CMOS‬‬ ‫ﻭﻟﻜﻥ ﺍﻋﻠﻡ ﺠﻴﺩﺍ ﺍﻥ ﺍﻟـ‬

‫ﻭﻜﻠﻤﺎﺕ ﺍﻟﺴﺭ ﻭﺨﻼﻓﻪ‪.‬‬ ‫‪Hard Disk‬‬ ‫ﻨﻭﻉ ﺍﻟـ‬

‫‪BIOS‬‬
‫ﻭﻫﻭ ﺍﻟﻤـﺴﺅل ﻋـﻥ‬ ‫ﻴﺩﻋﻰ ‪Basic Input/Output System‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‬

‫ﺒﻤﻌﻨﻰ ﺍﻨﻪ ﻴﺨـﺯﻥ ﺒﻴﺎﻨـﺎﺕ ﺍﻟــ‬ ‫‪CMOS‬‬ ‫ﺘﺨﺯﻴﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺘﻲ ﻻ ﻴﺘﻡ ﺘﻌﺩﻴﻠﻬﺎ ﻋﻠﻰ ﻋﻜﺱ ﺍﻟـ‬

‫ﻭﺨﻼﻓـﻪ‬ ‫‪COMM Ports‬‬ ‫ﺍﻟﺘﻲ ﻻﻴﻤﻜﻥ ﺘﻐﻴﻴﺭﻫﺎ ﻋﻠﻰ ﺍﻟﻠﻭﺤـﺔ ﺍﻻﻡ ﻤﺜـل ﺍﻟــ‬ ‫‪Hardware‬‬
‫ﻭﻜﺎﻥ ﻗﺩﻴﻤﺎ ﻻﻴﻤﻜﻥ ﺘﻌﺩﻴل ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻜـل ﻤـﺎ‬ ‫‪ BIOS‬ﺒـ‪Firmware‬‬ ‫ﻭﻴﻌﺭﻑ ﺒﺭﻨﺎﻤﺞ ﺍﻟـ‬

‫ﺍﺼﺒﺢ ﺒﺎﻻﻤﻜﺎﺕ ﺘﺭﻗﻴﺔ‬ ‫‪Flash Bios‬‬ ‫ﻋﻠﻴﻙ ﻫﻭ ﺘﻐﻴﻴﺭ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻜﺎﻤﻠﺔ ﻭﻟﻜﻥ ﺍﻻﻥ ﺒﻔﻀل ﺘﻘﻨﻴﺔ‬

‫ﻻﻀﺎﻓﺔ ﺒﻌﺽ ﺍﻻﻤﻜﺎﻨﻴﺎﺕ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺍﻟﺘﻲ ﺘﺩﻋﻡ ﻫﺫﻩ ﺍﻟﺨﺎﺼـﻴﺔ‬ ‫‪BIOS‬‬ ‫ﺒﺭﻨﺎﻤﺞ ﺍﻟـ‬

‫‪Upgrade‬‬ ‫ﻭﺍﻻﻥ ﻴﻤﻜﻨـﻙ ﺍﻥ ﺘﻘـﻭﻡ ﺒﻌﻤـل‬ ‫ﺍﻟﻌﻤﻠﻴﺔ ﺒــ‪Firmware Upgrade‬‬ ‫ﻭﺘﻌﺭﻑ ﻫﺫﻩ‬

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‫ﻋﻥ ﻁﺭﻴـﻕ ﺘﺤﻤﻴـل ﺍﻟﺒﺭﻨـﺎﻤﺞ ﻤـﻥ‬ ‫‪BIOS‬‬ ‫ﺍﻟﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻟـ‬ ‫‪Motherboard‬‬ ‫ﻟﺒﺭﻨﺎﻤﺞ ﺍﻟـ‬

‫ﺍﻻﻨﺘﺭﻨﺕ ﻭﻨﻘﻠﻪ ﺍﻟﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻋﻥ ﻁﺭﻴﻕ ﺒﺭﻨﺎﻤﺞ ﻤﺨﺼﺹ ﻟﺫﻟﻙ ﻭﺘﺤﺕ ﻅﺭﻭﻑ ﻤﻌﻴﻨﺔ‪.‬‬

‫‪Power‬‬ ‫ﺍﻱ‬ ‫‪POST‬‬ ‫ﻭﻫﻨﺎﻙ ﻋﻤﻠﻴﺔ ﻫﺎﻤﺔ ﺠﺩﺍ ﻴﻘﻭﻡ ﺒﻬﺎ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻓﻲ ﺒﺩﺍﻴﺔ ﺍﻟﺘﺤﻤﻴل ﻴﻁﻠﻕ ﻋﻠﻴﻬﺎ‬

‫ﺒﺎﻻﻀﺎﻓﺔ ﺍﻟﻰ ﻤﻌﻠﻭﻤﺎﺕ ﺍﻟــ‬ ‫‪BIOS‬‬ ‫ﻋﻠﻰ ﻤﻌﻠﻭﻤﺎﺕ ﺍﻟـ‬ ‫‪Check‬‬ ‫ﻴﻘﻭﻡ ﺒﻌﻤل‬ ‫‪On Self Test‬‬
‫‪Hard Disk‬‬ ‫ﻟﻠﺘﺎﻜﺩ ﻤﻥ ﻜل ﺸﻲﺀ ﻋﻠﻰ ﻤﺎﻴﺭﺍﻡ ﻜل ﻫﺫﺍ ﻗﺒل ﺍﻥ ﻴﺘﻡ ﺍﻻﻨﺘﻘﺎل ﺍﻟﻰ ﺍﻟــ‬ ‫‪CMOS‬‬
‫ﻟﺘﺤﻤﻴل ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﻗﺩ ﻴﺼﺎﺩﻑ ﺍﻟﻜﻤﺒﻴﺯﻭﺘﺭ ﺒﻌﺽ ﺍﻟﻤﺸﺎﻜل ﻤﻥ ﻀﻤﻨﻬﺎ ﻜﻤﺎ ﻋﺭﻀﻨﺎ ﺴﺎﺒﻘﺎ ﺍﻡ‬

‫‪Beep‬‬ ‫ﺍﻭ ﺘـﺴﻤﻊ‬ ‫‪Memory Error‬‬ ‫ﺍﻭ‬ ‫‪Please Press F1 to continue‬‬ ‫ﺘﻅﻬﺭ ﻟﻙ ﺭﺴـﺎﻟﺔ‬

‫ﻤﺜﻼ ﻜل ﻫﺫﻩ ﺍﻟﻤﺸﺎﻜل ﻗﺩ ﺘﻅﻬﺭ ﺍﺫﺍ ﻜﺎﻥ ﻫﻨﺎﻙ ﺨﻠل ﻓﻲ ﺠﺯﺀ ﻤﺎ ﻤﻥ ﺍﻻﺠﺯﺍﺀ ﺍﻟﻤﻭﺠـﻭﺩﺓ ﻋﻠـﻰ‬

‫ﻭﻅﻴﻔﺘﻪ ﺘﻨﺒﻴﻬﻙ ﻟﻬﺫﺍ ﺍﻟﺨﻁﺎ‪.‬‬ ‫‪POST‬‬ ‫ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻭﺍﻟـ‬

‫‪BUSES‬‬
‫ﺍﻭ ﻨـﺎﻗﻼﺕ‬ ‫‪Buses‬‬ ‫ﻭﻫﻭ ﺍﻟــ‬ ‫‪Motherboard‬‬ ‫ﻟﻘﺩ ﻭﺼﻠﻨﺎ ﺍﻟﻰ ﺠﺯﺀ ﻤﻬﻡ ﺠﺩﺍ ﻓﻲ ﺍﻟﻠﻭﺤﺔ ﺍﻟـ‬

‫ﺘﻌﻨـﻲ‬ ‫‪Buses‬‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻨﺤﻥ ﻟﺴﻨﺎ ﺒﺼﺩﺩ ﺘﺭﺠﻤﺔ ﺍﻟﻤﺼﻁﻠﺢ ﻭﻟﻜﻥ ﻴﻜﻔـﻲ ﺍﻥ ﺘﻔﻬـﻡ ﺍﻥ ﻜﻠﻤـﺔ‬

‫ﻤﺴﺎﺭﺍﺕ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ‪.‬‬

‫‪.Data‬‬ ‫‪Bus‬‬ ‫ﻭﺍﻱ ﺠﺯﺀ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﻪ ﻤﺴﺎﺭﺍﺕ ﻤﻌﻴﻨﺔ ﻟﻨﻘل ﺒﻴﺎﻨﺎﺕ ﻤﻌﻴﻨﺔ ﻴﻁﻠﻕ ﻋﻠﻴﻪ‬

‫‪Processor‬‬

‫‪System Bus‬‬
‫ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻴﺭﺒﻁ ﻤﺎ ﺒﻴﻥ ﺍﻟﻤﻌﺎﻟﺞ‬

‫ﻭﻜﺎﺭﺕ ﺍﻟﺸﺎﺸﺔ ﺍﻭ ﺍﻱ ﻜﺎﺭﺕ ﺁﺨﺭ‬

‫ﻤﻨﻔﺫ ‪PCI‬‬ ‫ﻋﻠﻰ‬

‫‪PCI Slots‬‬
‫ﻟﺘﺭﻜﻴﺏ ﺒﻁﺎﻗﺎﺕ ‪PCI‬‬

‫‪.Data‬‬ ‫‪Buses‬‬ ‫ﺍﻭ‬ ‫‪System Buses‬‬ ‫ﻭﻜﻤﺎ ﺘﺭﻯ ﺒﺎﻻﻋﻠﻰ ﻤﺜﺎل ﻋﻠﻰ ﻤﻌﻨﻰ ﻜﻠﻤﺔ‬

‫ﻓﻲ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻫﻲ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫‪Buses‬‬ ‫ﻭﻫﺫﺍ ﺴﻭﻑ ﻴﺠﻌﻠﻨﺎ ﻨﻠﻘﻲ ﺍﻟﻀﻭﺀ ﻋﻠﻰ ﺍﻨﻭﺍﻉ ﺍﻟـ‬

‫ﻜﻤﺎ ﻗﺭﺍﺕ ﻋﻨﻪ ﺴﺎﺒﻘﺎ ﻫﻭ ﺍﻟﻤـﺴﺅل ﻋـﻥ‬ ‫‪Front Side bus‬‬ ‫ﻫﻲ ﻋﺒﺎﺭﺓ ﻋﻥ ﺸﻘﻴﻥ‬ ‫‪FSB/BSB‬‬
‫ﻭﺍﻟﺫﺍﻜﺭﺓ ‪.RAM‬‬ ‫‪CPU‬‬ ‫ﺍﻟﺭﺒﻁ ﺒﻴﻥ ﺍﻟـ‬

‫ﺒـﺎﻨﻭﺍﻉ ﻤﻌﻴﻨـﺔ ﻤـﻥ‬ ‫‪CPU‬‬ ‫ﻴﻜﻔﻲ ﺍﻥ ﺘﻌﺭﻑ ﺍﻨﻪ ﻤﺴﻠﻙ ﺍﻭ ﻁﺭﻴﻕ ﻤﻌﻴﻥ ﻟﻭﺼل ﺍﻟـ‬ ‫ﺍﻤﺎ ‪BSB‬‬
‫ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻜﻜل‪ ،‬ﻭﻫﻨﺎﻙ ﻨﻭﻉ ﺍﺨﺭ ﻤﻥ ﺍﻟـ‬ ‫‪BUS‬‬ ‫ﺘﻌﺘﺒﺭ ﺍﺴﺭﻉ‬ ‫‪FSB‬‬ ‫ﻭﻟﻠﻤﻌﻠﻭﻤﺔ‬ ‫‪RAM‬‬ ‫ﺍﻟﺫﺍﻜﺭﺓ‬

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‫ﻭﻫﻭ ﻤﺴﺅل ﻋﻥ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻻﺴﺎﺴﻴﺔ ﻤﺎ ﺒﻴﻥ ﺍﺠـﺯﺍﺀ ﺍﻟﻠﻭﺤـﺔ‬ ‫‪I/O BUSES‬‬ ‫ﻫﻭ‬ ‫‪BUSES‬‬
‫ﺍﻟﺦ ﻭﻫﻭ ﺒﻁﻲﺀ‪.‬‬ ‫‪Mouse‬‬ ‫ﻭﺍﻟـ‬ ‫‪Keyboard‬‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ ﻤﺜل ﺍﻟـ‬

‫ﺍﻟﺘـﻲ‬ ‫‪Expansion Slots‬‬ ‫ﺒﺎﻟﻁﺒﻊ ﺴﻤﻌﺕ ﻋﻨﻪ ﻭﻫﻭ ﻨﻭﻉ ﻤﻥ ﻨﺎﻗﻼﺕ ﺍﻟﺒﻴﺎﻨـﺎﺕ ﺍﻭ ﺍﻟــ‬ ‫‪ISA‬‬
‫‪.Industry‬‬ ‫‪Standard Architecture‬‬ ‫ﺍﺴﺘﺨﺩﻤﺕ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻘﺩﻴﻤﺔ ﻭﻫﻲ ﺘﻌﻨﻲ‬

‫‪ISA Slots‬‬ ‫ﻭﻜﻤﺎ ﺘﺭﻯ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺸﻜل‬

‫ﻋﺎﻡ ‪ ١٩٩٣‬ﻭﻫـﻭ ﺍﻻﻥ‬ ‫ﺸﺭﻜﺔ ‪Intel‬‬ ‫ﺘﻡ ﺍﺒﺘﻜﺎﺭﻩ ﻤﻥ ﻗﺒل‬ ‫‪Slots‬‬ ‫ﻫﻲ ﻨﻭﻉ ﻤﻥ ﺍﻟـ‬ ‫‪PCI Slots‬‬
‫‪Peripheral Component‬‬ ‫ﺍﺴﺘﺨﺩﺍﻤﺎ ﺤﺘﻰ ﻫﺫﻩ ﺍﻟﻠﺤﻅﺔ ﻭﻫـﻭ ﻴﻌﻨـﻲ‬ ‫‪Buses‬‬ ‫ﻤﻥ ﺍﻜﺜﺭ ﺍﻟـ‬

‫‪.Interconnect‬‬

‫ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﺤﺘﻰ ﺍﻻﻥ‬ ‫‪PCI Slots‬‬ ‫ﻭﻜﻤﺎ ﺘﺭﻯ ﺒﺎﻟﺼﻭﺭﺓ ﺸﻜل ﺍﻟـ‬

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‫ﺒﻴﻨﻤﺎ ﺘـﺩﻋﻡ‬ ‫‪33MHz‬‬ ‫ﺒﺴﺭﻋﺔ‬ ‫‪64 bit‬‬ ‫ﺍﻭ‬ ‫‪32 bit‬‬ ‫ﻴﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒﻤﻌﺩل‬ ‫‪PCI‬‬ ‫ﻭﻴﺠﺏ ﺍﻥ ﺘﻌﻠﻡ ﺍﻥ‬

‫‪PCI‬‬ ‫ﻭﺤﺎﻟﻴﺎ ﺤﺘﻰ ﻜﺘﺎﺒﺘﻨﺎ ﻟﻬﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻴﻭﺠـﺩ‬ ‫‪66MHz‬‬ ‫ﺴﺭﻋﺔ ﻨﻘل‬ ‫‪64 Bit‬‬ ‫ﺫﺍﺕ‬ ‫‪PCI‬‬ ‫ﻨﺎﻗﻼﺕ‬

‫ﺍﻟﻌﺎﺩﻴـﺔ ﻭﻫـﻭ ﻴـﺩﻋﻡ ﻨﻘـل ﺍﻟﺒﻴﺎﻨـﺎﺕ‬ ‫‪PCI‬‬ ‫ﻭﻫﻭ ﺍﺒﺘﻜﺎﺭ ﺠﺩﻴﺩ ﻭﺴﺭﻴﻊ ﺠﺩﺍ ﻤﻊ ﺍﻟﺩﻋﻡ ﻟﺘﻘﻨﻴﺔ‬ ‫‪X‬‬
‫‪MHz‬‬ ‫ﻻﺤﻅ ﺍﻨﻬﺎ ﻟﻴـﺴﺕ‬ ‫‪66, 133, 266, 533 Mega Transfer/sec (MTS).‬‬ ‫ﺒﺴﺭﻋﺎﺕ‬

‫‪PCI X‬‬ ‫ﺍﻟﻌﺎﺩﻱ ﻭﻫﻨﺎﻙ ﺍﺼﺩﺍﺭ ﺍﺨﺭ ﻴﺩﻋﻰ‬ ‫‪PCI‬‬ ‫ﻤﻤﺎ ﻴﺠﻌﻠﻪ ﺍﺴﺭﻉ ﺒﺤﻭﺍﻟﻲ ‪ ٣٢‬ﻤﺭﺓ ﺴﺭﻋﺔ ﺍﻟـ‬

‫‪10‬‬ ‫ﻭﻴﺴﺘﺨﺩﻡ ﻋﺎﺩﺓ ﻓﻲ ﺘﺭﻜﻴﺏ ﻜﺭﻭﺕ ﺍﻟﺸﺒﻜﺔ ﺍﻟﺘﻲ ﺘﻌﻤل ﺒﺴﺭﻋﺔ‬ ‫‪PCI X‬‬ ‫ﻭﻫﻭ ﺍﺴﺭﻉ ﻤﻥ‬ ‫‪2.0‬‬
‫ﻫـﻲ‬ ‫‪PCI X‬‬ ‫"ﺍﻻﻟﻴﺎﻑ ﺍﻟﻀﻭﺌﻴﺔ" ﻭﻤﻥ ﺍﺸﻬﺭ ﺍﻻﻤﺜﻠﺔ ﻋﻠﻰ ﻜﺭﻭﺕ‬ ‫‪Fiber Optics‬‬ ‫ﺍﻭ ﺍﻟـ‬ ‫‪GB‬‬
‫ﻭﺍﻟﺘﻲ ﺘﻌﻁﻲ ﺠﻭﺩﺓ ﻋﺎﻟﻴﺔ ﺠـﺩﺍ ﻋـﻥ‬ ‫‪PCI X Cards‬‬ ‫ﻜﺭﻭﺕ ﺍﻟﺸﺎﺸﺔ ﺍﻟﺠﺩﻴﺩﺓ ﺍﻟﺘﻲ ﻴﻁﻠﻕ ﻋﻠﻴﻬﺎ‬

‫ﻤﺜﻴﻼﺘﻬﺎ ‪.AGP‬‬

‫ﻭﻫـﻭ‬ ‫‪Accelerated Graphic Port‬‬ ‫ﻭﻫﻭ ﺍﺨﺘﺼﺎﺭ‬ ‫‪Slots‬‬ ‫ﻫﻭ ﻨﻭﻉ ﺍﺸﺘﻬﺭ ﻤﻥ ﺍﻟـ‬ ‫‪AGP‬‬
‫ﺘﻡ ﺍﺒﺘﻜﺎﺭﻩ ﺨﺼﻴﺼﺎ ﻟﻜﺭﻭﺕ ﺍﻟﺼﻭﺭﺓ ﻭﺍﻟﻔﻴﺩﻴﻭ ﻟﺩﻋﻡ ﺴﺭﻋﺎﺕ ﻋﺎﻟﻴﺔ ﻓﻲ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻴﻌﺘﺒﺭ ﺍﻟــ‬

‫‪Video‬‬ ‫ﻨﺎﻗل ﺒﻴﺎﻨﺎﺕ ﻤﻤﻴﺯ ﺤﻴﺙ ﻴﺘﻁﻠﺏ ﻭﺠﻭﺩ ﺫﺍﻜﺭﺓ ﻤﻨﻔﺼﻠﺔ ﻟﻠﻔﻴﺩﻴﻭ ﻋﻠﻰ ﺍﻟﻜﺎﺭﺕ ﻨﻔﺴﻪ‬ ‫‪AGP‬‬
‫ﻓـﻲ‬ ‫‪PCI‬‬ ‫ﺍﻻ ﺍﻨﻪ ﻴﺨﺘﻠﻑ ﻋﻥ ﺍﻟـ‬ ‫‪66MHz‬‬ ‫ﻭﻋﻠﻰ ﺍﻟﺭﻏﻡ ﻤﻥ ﺍﻨﻪ ﻴﺴﺘﺨﺩﻡ ﺴﺭﻋﺔ‬ ‫‪Memory‬‬
‫ﺍﻨﻪ ﻴﺘﻌﺎﻤل ﻤﻊ ﺍﻟﻔﻴﺩﻴﻭ ﺨﺎﺼﺔ ﺒﺸﻜل ﻤﺨﺘﻠﻑ ﺘﻤﺎﻤﺎ ﻭﻟﻪ ﻗﻨﻭﺍﺘﻪ ﺍﻟﻤﺨﺼﺼﺔ ﻟﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻟﻠﻤﻌـﺎﻟﺞ‬

‫ﻓﻲ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻔﻴﺩﻴﻭ‪.‬‬ ‫‪PCI‬‬ ‫ﻤﺒﺎﺸﺭﺓ ﻭﻟﻬﺫﺍ ﻫﻭ ﻴﺨﺘﻠﻑ ﻋﻥ ﺍﻟـ‬

‫ﻤﺭﻜﺏ ﻋﻠﻰ ‪AGP Slot‬‬ ‫ﻜﺎﺭﺕ ﻓﻴﺩﻴﻭ‬

‫‪Hardware‬‬ ‫ﻭﺍﻻﻥ ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﺒﻌﺽ ﺍﻟﻤﻔﺎﻫﻴﻡ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺘﻲ ﺘﻘﺎﺒﻠﻙ ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟــ‬

‫ﻭﺍﻟﺘﻲ ﻻ ﻏﻨﻰ ﻋﻨﻬﺎ ﻻﻱ ﻤﺘﺨﺼﺹ ﻴﻌﻤل ﻓﻲ ﻤﺠﺎل ﺼﻴﺎﻨﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪16‬‬

‫‪IRQ‬‬
‫ﻤﺜـل ﻟﻭﺤـﺔ ﺍﻟﻤﻔـﺎﺘﻴﺢ ﺍﻭ‬ ‫‪Hardware‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻫﻭ ﻋﺒﺎﺭﺓ ﻋﻥ ﻋﻨﻭﺍﻥ ﻻﺸﺎﺭﺓ ﺨﺎﺼﺔ ﻤـﻥ‬

‫ﻭﻜﻤﺎ ﻫـﻭ‬ ‫‪Hardware‬‬ ‫ﻟﻠﻔﺕ ﺍﻨﺘﺒﺎﻩ ﺍﻟﻤﻌﺎﻟﺞ ﻟﺘﺘﺒﻊ ﺤﺭﻜﺔ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻟـ‬ ‫‪Network card‬‬
‫ﻗﻁﻌﺔ ﻤﺸﻐﻭﻟﺔ ﺠﺩﺍ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺤﻴﺙ ﺘﺭﺍﻗـﺏ ﺠﻤﻴـﻊ‬ ‫‪Processor‬‬ ‫ﻤﻌﻠﻭﻡ ﺍﻥ ﺍﻟﻤﻌﺎﻟﺞ ﺍﻭ ﺍﻟـ‬

‫ﺍﻟﻌﻤﻠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﺤﺩﺙ ﻓﻲ ﺍﺠﺯﺍﺀ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻤﺨﺘﻠﻔﺔ ﻭﻟﻬﺫﺍ ﻭﺠﺏ ﺍﻥ ﻴﻜﻭﻥ ﻟﻜل ﺠﺯﺀ ﻤﻥ ﺍﺠـﺯﺍﺀ‬

‫ﻭﻋﻼﻗﺘﻪ ﻤـﻊ ﺍﻟﻤﻌـﺎﻟﺞ‬ ‫‪Hardware‬‬ ‫ﻋﻨﻭﺍﻥ ﻻﺸﺎﺭﺓ ﻤﻌﻴﻨﺔ ﺘﺘﻌﻠﻕ ﺒﻬﺫﺍ ﺍﻟـ‬ ‫‪Hardware‬‬ ‫ﺍﻟـ‬

‫‪Interrupt‬‬ ‫ﻤﺤﺩﺩ ﻭﻟﻠﻤﻌﻠﻭﻤﻴﺔ ﻫﻲ ﺍﺨﺘـﺼﺎﺭ‬ ‫‪IRQ‬‬ ‫ﻟﻪ ﻋﻨﻭﺍﻥ ﻤﺨﺼﺹ ﺍﻭ‬ ‫‪Hardware‬‬ ‫ﻭﻜل‬

‫‪.Request‬‬

‫‪DMA‬‬
‫ﺍﻭ ﺍﻟﻭﺼﻭل ﺍﻟﻤﺒﺎﺸـﺭ‬ ‫‪Direct Memory Access‬‬ ‫ﻫﺫﺍ ﺍﻟﻤﺼﻁﻠﺢ ﻋﺒﺎﺭﺓ ﻋﻥ ﺍﺨﺘﺼﺎﺭ ﻟﻤﻔﻬﻭﻡ‬

‫‪RAM‬‬ ‫ﻭﻟﻴﺱ ﻜﻠﻪ ﻟﻠﺘﺨﺎﻁﺏ ﺍﻭ ﺍﻟﻭﺼﻭل ﻟﻠﺫﺍﻜﺭﺓ‬ ‫‪Hardware‬‬ ‫ﻟﻠﺫﺍﻜﺭﺓ ﻭﻫﻲ ﻁﺭﻴﻘﺔ ﻟﺒﻌﺽ ﺍﻟـ‬

‫ﻴﺘﻌﺎﻤـل ﻤـﻊ‬ ‫‪Hardware‬‬ ‫ﺒﺴﺭﻋﺔ ﺒﺩﻭﻥ ﺍﻟﺭﺠﻭﻉ ﺍﻟﻰ ﺍﻟﻤﻌﺎﻟﺞ‪ .‬ﻭﻫﺫﺍ ﻴﺠﻌل ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻟـ‬

‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒﺴﺭﻋﺔ ﻭﺍﻴﻀﺎ ﻴﺨﻔﻑ ﺍﻟﻌﺏﺀ ﻋﻠﻰ ﺍﻟﻤﻌﺎﻟﺞ ﻟﻴﻌﻤل ﺒﻜﻔﺎﺀﺓ ﺍﻜﺜﺭ‪ ،‬ﻭﻟﻜﻥ ﻀﻊ ﻓﻲ ﺍﻋﺘﺒـﺎﺭﻙ‬

‫ﻟﻴﺴﻭﺍ ﻤﺘﺸﺒﻬﻴﻥ ﺒﻤﻌﻨﻲ ﺍﻥ ﺍﻟـ‬ ‫‪I/O Address‬‬ ‫ﻭ‬ ‫‪ IRQ‬ﻭ ‪DMA‬‬ ‫ﻫﺫﻩ ﺍﻟﻤﻌﻠﻭﻤﺔ ﺍﻟﻬﺎﻤﺔ ﺍﻥ ﺍﻟـ‬

‫ﻋﻠﻰ ﺤﺩﻩ‪ ،‬ﻭﺍﻟﺠﺩﻭل ﺍﻟﺘﺎﻟﻲ ﻴﻭﻀـﺢ ﺍﻫـﻡ‬ ‫‪Hardware‬‬ ‫ﺘﺨﺼﺹ ﻟﻜل ﺠﺯﺀ ﺍﻭ‬ ‫‪DMA‬‬ ‫ﻭ‬ ‫‪IRQ‬‬
‫ﻭﻤﺎ ﺘﻤﺜﻠﻬﺎ‪:‬‬ ‫‪IRQ‬‬ ‫ﻋﻨﺎﻭﻴﻥ ﺍﻟـ‬

‫‪IRQ‬‬ ‫‪Used By‬‬ ‫‪I/O Address‬‬

‫‪0‬‬ ‫‪System Clock‬‬ ‫‪40h‬‬


‫‪1‬‬ ‫‪Keyboard‬‬ ‫‪60h‬‬
‫‪2‬‬ ‫‪Cascade‬‬
‫‪3‬‬ ‫‪Com 2/4‬‬ ‫‪2F8h / 2E8h‬‬
‫‪4‬‬ ‫‪Com 1/3‬‬ ‫‪3F8h / 3E8h‬‬
‫‪5‬‬ ‫‪LPT2 / Sound‬‬ ‫‪278h / 220h‬‬
‫‪6‬‬ ‫‪Floppy‬‬ ‫‪3F0h‬‬
‫‪7‬‬ ‫‪LPT1‬‬ ‫‪378h‬‬
‫‪8‬‬ ‫‪Real Time Clock‬‬ ‫‪70h‬‬
‫‪9‬‬ ‫‪Open‬‬
‫‪10‬‬ ‫‪Open / NIC‬‬
‫‪11‬‬ ‫‪Open / VGA‬‬ ‫‪A000‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪17‬‬

‫‪12‬‬ ‫‪PS/2 Mouse‬‬


‫‪13‬‬ ‫‪Math Coprocessor‬‬
‫‪14‬‬ ‫‪Primary IDE‬‬ ‫‪170h‬‬
‫‪15‬‬ ‫‪Secondary IDE‬‬ ‫‪1F0h‬‬

‫ﻭﻓـﻲ ﺍﻟﻁﺭﻴـﻕ ﺍﻟـﻰ‬ ‫‪32 Bit‬‬ ‫ﺍﻻﻥ ﺘﻌﻤل ﺒﺘﻘﻨﻴﺎﺕ‬ ‫‪Motherboards‬‬ ‫ﻴﺠﺏ ﺍﻥ ﺘﻌﺭﻑ ﺍﻥ ﺍﻟـ‬

‫ﻭﻟﻬـﺫﺍ‬ ‫‪64 Bit‬‬ ‫ﺍﻟﻅﻬﻭﺭ ﻗﺭﻴﺒﺎ ﺍﻥ ﻟﻡ ﻴﻜﻥ ﻅﻬﺭ ﺤﺘﻰ ﻜﺘﺎﺒﺔ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻟﻭﺤـﺎﺕ ﺘﻌﻤـل ﺒﺘﻘﻨﻴـﺔ‬

‫ﻜﻤﺘﺨﺼﺹ ﻓﻲ ﺍﻟﺼﻴﺎﻨﺔ ﻻﺒﺩ ﺍﻥ ﺘﻔﻬﻡ ﺠﻴﺩﺍ ﺍﻨﻙ ﻤﻁﺎﻟﺏ ﺒﺎﻟﺒﺤﺙ ﻭﺍﻟﺘﻨﻘﻴﺏ ﻋﻥ ﺍﺨـﺭ ﻤـﺴﺘﺠﺩﺍﺕ‬

‫ﻤﺜـل‬ ‫‪64 Bit‬‬ ‫ﺍﻟﺘﻜﻨﻭﻟﻭﺠﻴﺎ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻀﻤﺎﺭ ﻻﻥ ﻫﺫﺍ ﻴﻌﻨﻲ ﻅﻬﻭﺭ ﺍﺸﻴﺎﺀ ﺠﺩﻴﺩﺓ ﺘﺘﻌﻠـﻕ ﺒﺘﻘﻨﻴـﺔ‬

‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ ﻭﺨﻼﻓﻪ‪.‬‬

‫ﻜﻤﺎ ﺘﺭﻯ ﻨﺤﻥ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻨﺤﺎﻭل ﺍﻥ ﻨﺘﻌﺭﺽ ﻟﻜل ﺠﺯﺀ ﻤﻥ ﺍﺤﺯﺍﺀ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻋﻠﻰ ﺤﺩﻩ ﺒﺸﻜل ﺍﻜﺜﺭ ﺘﻔﺼﻴﻼ‬

‫ﻭﺍﻻﻥ ﺒﻌﺩ ﺍﻥ ﺘﻌﺭﻓﺕ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﺍﻴﻀﺎ ﺍﻟﻤﻌﺎﻟﺞ ﺴﻭﻑ ﻨﺒﺩﺍ ﻓﻲ ﺍﻟﺘﻌﺭﻑ ﺨﻁﻭﺓ ﺨﻁﻭﺓ ﻋﻠﻰ ﺍﻫﻡ‬

‫ﻤﻜﻭﻨﺎﺕ ﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﺎﻟﺘﻔﺼﻴل‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪18‬‬

‫‪System Memory‬‬

‫ﺫﺍﻜﺭﺓ ﺍﻟﻨﻅﺎﻡ‬

‫ﻤﻤﺎ ﻻﺸﻙ ﻓﻴﻪ ﺍﻥ ﺍﻟﺫﺍﻜﺭﺓ ﻫﻲ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﺍﻟﺘﻲ ﺘﺠﺩﻫﺎ ﻓﻲ ﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻫﻲ ﻤﻥ ﺍﻜﺜـﺭ‬

‫ﺍﻻﺠﺯﺍﺀ ﺘﺎﺜﻴﺭﺍ ﻋﻠﻰ ﺍﺩﺍﺀ ﺍﻟﺠﻬﺎﺯ ﻭﺫﺍﻜﺭﺓ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻟﻬﺎ ﺍﻨﻭﺍﻉ ﻋﺩﺓ ﻤﻨﻬﺎ ﻤﺎﻫﻭ ﻤﻭﺠﻭﺩ ﺍﺼﻼ ﻓـﻲ‬

‫ﻭﻤﻨﻬﺎ ﻤﺎ ﻫﻭ ﻤﻨﻔﺼل ﻴﺘﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ ﺍﻟﻠﻭﺤـﺔ ﺍﻻﻡ‬ ‫‪L2 cache‬‬ ‫ﺍﻟﻤﻌﺎﻟﺞ ﻜﻤﺎ ﺘﻌﺭﻓﺕ ﺴﺎﺒﻘﺎ ﻋﻠﻰ‬

‫ﻭﻤﻨﻬﺎ ﻤﺎ ﻫﻭ ﺜﺎﺒﺕ ﻻ ﻴﺘﻐﻴﺭ ﻭﻤﻨﻬﺎ ﻤﺎ ﻫﻭ ﻤﺘﻐﻴﺭ ﻋﻠﻰ ﺍﻟﻌﻤﻭﻡ ﺴﻭﻑ ﻨﺒﺩﺍ ﺨﻁـﻭﺓ ﺨﻁـﻭﺓ ﻓـﻲ‬

‫ﺍﻟﺫﺍﻜﺭﺓ ‪Memory‬‬ ‫ﺍﻟﺘﻌﺭﻑ ﻋﻠﻰ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺍﻟﻬﺎﻡ ﻤﻥ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻫﻭ‬

‫ﺍﻱ‬ ‫‪ROM‬‬ ‫ﻭ‬ ‫‪RAM‬‬ ‫ﺒﺎﻟﻁﺒﻊ ﺠﻤﻴﻊ ﻤﻥ ﻴﺘﻌﺎﻤﻠﻭﻥ ﻤﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻗﺩ ﺘﻘﺎﺒﻠﻭ ﻤﻊ ﻤﺼﻁﻠﺢ‬

‫ﺍﻻ ﺍﻨﻪ ﻨﻅﺭﺍ ﻟﻠﺘﻁﻭﺭ ﺍﻟﻬﺎﺌل ﻓـﻲ‬ ‫‪ Random Access Memory‬ﻭ ‪Read Only Memory‬‬
‫ﺍﻟﺫﺍﻜﺭﺓ ﺍﺼﺒﺤﺕ ﻫﺫﻩ ﺍﻟﻤﺼﻁﻠﺤﺎﺕ ﺘﺤﺘﺎﺝ ﺍﻟﻰ ﺸﻲﺀ ﻤﻥ ﺍﻟﺘﻌﺩﻴل ﻜﻤﺎ ﻋﺭﻓـﺕ ﻗـﺩﻴﻤﺎ ﺍﻥ ﺍﻟــ‬

‫ﻭﻟﻜﻥ ﻗﺩ ﺘﻌﻠﻤﺕ ﺍﻴﻀﺎ ﺍﻨﻪ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل ﺘﻌـﺩﻴل ﻟﺒﺭﻨـﺎﻤﺞ ﺍﻟــ‬ ‫‪ROM‬‬ ‫ﻴﻌﺘﺒﺭ‬ ‫‪BIOS‬‬
‫ﻜﻤﺎ ﺫﻜﺭﻨﺎ ﺴﺎﺒﻘﺎ ﻫﺫﺍ ﻤﻌﻨﺎﻩ ﺍﻥ ﻫﺫﻩ ﺍﻟﻤﺼﻁﻠﺤﺎﺕ ﻗـﺩ‬ ‫‪Firmware‬‬ ‫ﻋﻥ ﻁﺭﻴﻕ ﺘﻌﺩﻴل ﺍﻟـ‬ ‫‪Bios‬‬
‫ﺘﺘﻐﻴﺭ ﻓﻲ ﺍﻀﻴﻕ ﺍﻟﺤﺩﻭﺩ ﻭﻟﻬﺫﺍ ﺴﻭﻑ ﻨﺸﺭﺡ ﻟﻙ ﺍﻟﺫﺍﻜﺭﺓ ﻤﻥ ﻤﻨﻅﻭﺭ ﺍﺨﺭ ﻭﻟﻜﻥ ﻴﺒﻘﻰ ﺍﻥ ﺘﻌﻠﻡ ﺍﻥ‬

‫ﻫﻲ ﺍﻟﺫﺍﻜﺭﺓ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺍﻟﺘﻲ ﻴﺘﻡ ﺍﻀﺎﻓﺘﻬﺎ ﻋﻠﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻻﻡ ﻭﺯﻴﺎﺩﺘﻬﺎ ﺘﺅﺩﻱ ﺍﻟﻰ ﺭﻓـﻊ‬ ‫‪RAM‬‬ ‫ﺍﻟـ‬

‫ﺍﺩﺍﺀ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻜﻜل ﻓﻲ ﺒﻌﺽ ﺍﻟﻅﺭﻭﻑ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﺘﻭﺍﻓﻕ ﻟﺘﺼل ﺍﻟﻰ ﺍﻻﺩﺍﺀ ﺍﻻﻤﺜـل ﻤﺜـل‬

‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻤﻌﺎﻟﺞ ﻜﻤﺎ ﺘﻌﻠﻤﻨﺎ ﺴﺎﺒﻘﺎ‪.‬‬ ‫ﺍﻟـ ‪FSB‬‬ ‫ﻤﺜﻼ ﻤﻊ ﺴﺭﻋﺔ‬ ‫‪Buses‬‬ ‫ﺘﻭﺍﻓﻕ ﺴﺭﻋﺎﺕ ﺍﻟـ‬

‫‪RAM‬‬
‫ﺘﻨﻘـﺴﻡ‬ ‫‪RAM‬‬ ‫ﻫﻲ ﺍﻟﺫﺍﻜﺭﺓ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻜﻤﺎ ﺘﻌﺭﻓﺕ ﻋﻠﻴﻬﺎ ﺴﺎﺒﻘﺎ ﻭﻟﻜﻥ ﺒﻘﻰ ﺍﻥ ﺘﻌﺭﻑ ﺍﻥ ﻫﺫﻩ ﺍﻟـ‬

‫ﺍﻟﻰ ﻗﺴﻤﻴﻥ ﺍﺴﺎﺴﻴﻴﻥ ﻜﻤﺎ ﻓﻲ ﺍﻟﺸﻜل ﺒﺎﻻﺴﻔل ﻭﺭﻜﺯ ﺠﻴﺩﺍ ﻓﻲ ﻓﻬﻡ ﻤﻌﻨﻰ ﻜل ﻨﻭﻉ‪:‬‬

‫‪RAM‬‬

‫‪DRAM‬‬ ‫‪SRAM‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪19‬‬

‫ﻭﺴﻤﻴﺕ ﺒﻬﺫﺍ ﺍﻻﺴـﻡ ﻻﻨﻬـﺎ ﻻﺒـﺩ ﺍﻥ ﺘﺘﻌـﺭﺽ ﻟﻌﻤﻠﻴـﺔ‬ ‫‪Dynamic RAM‬‬ ‫ﺘﻌﻨﻲ‬ ‫‪DRAM‬‬
‫ﺍﻟﻤﻭﺠـﻭﺩﺓ ﺒﻬـﺎ ﻭﻫـﻲ‬ ‫‪Data‬‬ ‫ﺍﻭ ﺍﻨﻌﺎﺵ ﻜل ﻓﺘﺭﺓ ﻤﻌﻴﻨﺔ ﻤﻥ ﺍﻟﻭﻗﺕ ﻭﺍﻻ ﻓﻘﺩﺕ ﺍﻟـ‬ ‫‪Refresh‬‬
‫ﺍﻭ ﺍﻟﻤﻜﺜﻔﺎﺕ ﻫﺫﻩ ﺍﻟﻤﻜﺜﻔﺎﺕ ﺘﻔﻘﺩ ﻁﺎﻗﺘﻬﺎ ﺒﺒﻁﺀ ﻭﺍﺫﺍ ﻟﻡ‬ ‫‪Capacitors‬‬ ‫ﺘﺘﻜﻭﻥ ﻤﻥ ﻤﺼﻔﻭﻓﺔ ﻤﻥ ﺍﻟـ‬

‫ﻭﻫﺫﺍ ﻤﻌﻨﺎﻩ ﺤﺩﻭﺙ ﺨﻁﺎ ﻤﺎ ﻴـﺩﻋﻰ‬ ‫‪0‬‬ ‫ﺍﻟﻤﺨﺯﻥ ﻓﻲ ﺍﺤﺩﻫﺎ ﺍﻟﻰ‬ ‫‪1‬‬ ‫ﻴﺘﻡ ﺸﺤﻨﻬﺎ ﺩﻭﺭﻴﺎ ﻗﺩ ﻴﺘﺤﻭل ﺍﻟـ‬

‫‪1 GIGA byte‬‬ ‫‪ .data‬ﻭﻀﻊ ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﺍﻨﻙ ﺍﺫﺍ ﺴﻤﻌﺕ ﺸﺨﺼﺎ ﻟﺩﻴﻪ ﻤﺜﻼ‬ ‫ﺒـ ‪corruption‬‬
‫‪DRAM‬‬ ‫ﺒﺎﻟﻁﺒﻊ ﻫﺫﺍ ﻴﻌﻨﻲ ﺍﻨﻬﺎ‬ ‫‪RAM‬‬ ‫ﻤﻥ ﺍﻟـ‬

‫ﺍﻟﺘﻲ ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﻟﻬﺎ ﻓﻴﻤﺎ ﺒﻌﺩ‪.‬‬ ‫‪DRAM‬‬ ‫ﻜﻤﺎ ﺘﺭﻯ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺒﻌﺽ ﺍﻨﻭﺍﻉ ﺍﻟـ‬

‫ﻭﻜﻤﺎ ﻫﻭ ﻭﺍﻀﺢ ﻤﻥ‬ ‫‪Static RAM‬‬ ‫ﺍﻱ‬ ‫‪SRAM‬‬ ‫ﻭﻫﻭ‬ ‫‪RAM‬‬ ‫ﻨﺎﺘﻲ ﺍﻟﻰ ﺍﻟﻨﻭﻉ ﺍﻟﺜﺎﻨﻲ ﻤﻥ ﺍﻟـ‬

‫ﻤﺜل ﺍﻟــ‬ ‫‪Refresh‬‬ ‫ﺍﺴﻤﻬﺎ ﻓﻬﻲ ﺘﺤﺘﻔﻅ ﺒﺎﻟﺒﻴﺎﻨﺎﺕ ﻁﺎﻟﻤﺎ ﺍﻥ ﺒﻬﺎ ﺘﻴﺎﺭ ﻜﻬﺭﺒﻲ ﻭﻫﻲ ﻻ ﺘﺤﺘﺎﺝ ﺍﻟﻰ‬

‫ﻭﺍﺴﺭﻉ ﺠﺩﺍ ﻭﺘﺴﺘﺨﺩﻡ ﻓﻲ ﺍﻻﺠـﺯﺍﺀ ﺍﻟﺘـﻲ‬ ‫‪DRAM‬‬ ‫ﻭﻫﻲ ﺼﻐﻴﺭﺓ ﺠﺩﺍ ﻤﻘﺎﺭﻨﺔ ﺒﺎﻟـ‬ ‫‪DRAM‬‬
‫‪SRAM‬‬ ‫ﻭﻟﻠــ‬ ‫‪L2 cache‬‬ ‫ﺘﺤﺘﺎﺝ ﺍﻟﻰ ﺴﺭﻋﺎﺕ ﻋﺎﻟﻴﺔ ﻤﺜل ﺍﻟﻤﻌﺎﻟﺞ ﻭﺍﻫﻡ ﻤﺜﺎل ﻋﻠﻴﻬﺎ ﻫﻭ ﺍﻟــ‬

‫)‪ASRAM (Asynchronous SRAM‬‬ ‫ﺍﻨﻭﺍﻉ ﻋﺩﺓ ﻫﻲ‬

‫ﻭ )‪SBSRAM (Synchronous Burst SRAM‬‬


‫ﻭ)‪PBSR (Pipeline Burst SRAM‬‬
‫ﺘﻔﻘﺩ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺒﻤﺠﺭﺩ ﻓﺼل ﺍﻟﺘﻴﺎﺭ ﻋﻨﻬﺎ‪.‬‬ ‫‪SRAM‬‬ ‫ﻭ‬ ‫‪DRAM‬‬ ‫ﻭﻻﺤﻅ ﺍﻥ ﻜﻼ ﻤﻥ‬

‫ﺍﻱ ﺒﻤﻌﻨـﻰ‬ ‫‪NVRAM‬‬ ‫ﻫﻨﺎﻙ ﻨﻭﻉ ﻻ ﻴﻌﺭﻓﻪ ﺍﻟﻜﺜﻴﺭﻭﻥ ﻭﻟﻜﻥ ﻨﻭﺩ ﺍﻥ ﻨﺫﻜﺭﻩ ﻫﻨﺎ ﺍﻴـﻀﺎ ﻭﻫـﻭ‬

‫‪ ،Non­Volatile‬ﻭﻫﻲ ﺘﺨﺘﻠﻑ ﻋﻥ ﺍﻻﻨـﻭﺍﻉ ﺍﻟﺒﺎﻗﻴـﺔ ﺒﺎﻨﻬـﺎ‬ ‫‪Random Access Memory‬‬


‫ﺍﻭ ﺍﻟــ‬ ‫‪Flash Memory‬‬ ‫ﺘﺤﺘﻔﻅ ﺒﺎﻟﻤﻌﻠﻭﻤﺎﺕ ﺤﺘﻰ ﻋﻨﺩ ﺍﻨﻘﻁﺎﻉ ﺍﻟﺘﻴﺎﺭ ﻭﻫﻲ ﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟـ‬

‫ﺍﻭ‬ ‫‪DRAM‬‬ ‫ﺍﻟﻤﻨﺘﺸﺭﺓ ﻫﺫﻩ ﺍﻻﻴﺎﻡ‪ ،‬ﻭﻗﺩ ﻴﻌﺒﺭ ﻫﺫﺍ ﺍﻟﻤـﺼﻁﻠﺢ ﺍﻴـﻀﺎ ﻋﻠـﻰ‬ ‫‪Memory Stick‬‬
‫ﺍﻭ ﺍﻟﺒﻁﺎﺭﻴﺎﺕ‪.‬‬ ‫‪Battery‬‬ ‫ﻓﻲ ﺤﺎل ﺍﺴﺘﺨﺩﺍﻡ ﺘﻴﺎﺭ ﻜﻬﺭﺒﻲ ﻤﺘﺼل ﻤﻌﻬﺎ ﻤﺜل ﺍﻟـ‬ ‫‪SDRAM‬‬

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‫ﻭﺍﻻﻥ ﺴﻭﻑ ﻨﺘﻌﺭﺽ ﻻﻜﺜﺭ ﺍﻻﻤﻭﺭ ﺍﺯﻋﺎﺠﺎ ﻭﺍﻜﺜﺭﻫﺎ ﺘﺸﻭﻴﺸﺎ ﻟﺩﻯ ﺍﻟﻜﺜﻴﺭﻴﻥ ﻭﻫﻲ ﺍﻨـﻭﺍﻉ ﺍﻟــ‬

‫ﻭﺴﻭﻑ ﻨﺸﺭﺤﻬﺎ ﻟﻜﻡ ﺘﻔﺼﻴﻼ ﺒﻌﺩ ﺍﻥ ﺘﺘﻌﺭﻑ ﻋﻠﻴﻬﻡ ﻓﻲ ﺍﻟﻤﺨﻁﻁ ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫‪DRAM‬‬

‫‪DRAM‬‬

‫)‪SDRAM (Synchronous DRAM‬‬ ‫)‪RDRAM (Rambus Dynamic RAM‬‬

‫)‪SDR SDRAM (Single Data Rate SDRAM‬‬

‫)‪DDR SDRAM (Double Data Rate SDRAM‬‬

‫)‪DDR2 SDRAM (Double Data Rate2 SDRAM‬‬

‫)‪DDR3 SDRAM (Double Data Rate3 SDRAM‬‬

‫)‪SIMM (Single in­line memory module‬‬ ‫)‪DIMM (Dual in­line memory module‬‬

‫ﺍﻟﻤﺨﺘﻠﻔﺔ‬ ‫‪RAM‬‬ ‫ﺴﻭﻑ ﻴﺴﺎﻋﺩﻙ ﺍﻟﻤﺨﻁﻁ ﺍﻟﺴﺎﺒﻕ ﺒﺸﻜل ﺠﻴﺩ ﻋﻠﻰ ﺘﻌﻠﻡ ﺍﻟﻔﺭﻭﻗﺎﺕ ﺒﻴﻥ ﺍﻨﻭﺍﻉ ﺍﻟـ‬

‫ﻭﻟﻨﺒﺩﺍ ﻤﻌﺎ ﻓﻲ ﺸﺭﺡ ﻜل ﺠﺯﺀ ﻋﻠﻰ ﺤﺩﺓ‪.‬‬

‫ﺍﻟﺘﻘﻨﻴـﺔ‬ ‫‪RAM‬‬ ‫ﻫﻤﺎ ﺘﻘﻨﻴﺘﺎﻥ ﻤﺴﺘﺨﺩﻤﺘﺎﻥ ﻓﻲ ﺍﻟــ‬ ‫‪SIMM‬‬ ‫ﻭ‬ ‫‪DIMM‬‬ ‫ﺍﻭﻻ ﻴﺠﺏ ﺍﻥ ﺘﻌﻠﻡ ﺍﻥ‬

‫‪72‬‬ ‫ﺍﻭ‬ ‫‪32 PIN‬‬ ‫ﻜﺎﻨﺕ ﺘﺴﺘﺨﺩﻡ ﻗﺩﻴﻤﺎ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻘﺩﻴﻤـﺔ ﺒﺤﺠـﻡ‬ ‫‪SIMM‬‬ ‫ﺍﻟﺜﺎﻨﻴﺔ ﻭﻫﻲ ﺍﻟـ‬

‫ﻓﻬﻲ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﺤﺩﻴﺜﺔ ﻓـﻲ ﺼـﻨﺎﻋﺔ ﺍﻟــ‬ ‫‪DIMM‬‬ ‫‪ ،32‬ﺍﻤﺎ ﺍﻟـ‬ ‫‪Bit data bus‬‬ ‫ﻭﺘﺩﻋﻡ‬ ‫‪PIN‬‬
‫ﻓـﻲ ﺍﻨـﻭﺍﻉ‬ ‫‪240 PIN‬‬ ‫ﺤﺘـﻰ‬ ‫‪72 PIN‬‬ ‫‪ ،64‬ﺒﺎﺤﺠﺎﻡ ﻤﻥ‬ ‫‪Bit data bus‬‬ ‫ﻭﻫﻲ ﺘﺩﻋﻡ‬ ‫‪RAM‬‬
‫‪Small outline‬‬ ‫ﺍﻱ‬ ‫‪SODIM‬‬ ‫ﻴـﺩﻋﻰ‬ ‫‪DIMM‬‬ ‫ﺍﻟﻤﺨﺘﻠﻔﺔ‪ ،‬ﻭﻫﻨﺎﻙ ﻨﻭﻉ ﻤـﻥ ﺍﻟــ‬ ‫‪DDR‬‬
‫ﻭﻫﻲ ﻋﺎﺩﺓ ﺘﺴﺘﺨﺩﻡ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﺤﻤﻭﻟﺔ‪.‬‬ ‫‪DIMM‬‬

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‫ﻋﻥ ﻗﺭﺏ‪:‬‬ ‫‪RAM‬‬ ‫ﻭﺍﻻﻥ ﻟﻨﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻨﻭﺍﻉ ﺍﻟـ‬

‫ﻭﺍﺨﺘﺼﺎﺭﻫﺎ ﻜﻤﺎ ﻓﻲ ﺍﻟﻤﺨﻁﻁ ﻫﻲ ﻨﻭﻉ ﻤـﻥ‬ ‫‪SDRAM‬‬


‫ﺍﻟﺫﺍﻜﺭﺓ ﻴﻤﻜﻨﻪ ﻤﻌﺎﻟﺠﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒﺴﺭﻋﺔ ﺴﺎﻋﺔ ﺍﻟﻤﻌـﺎﻟﺞ ﺍﻭ‬

‫‪ ،CPU‬ﻭﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﺍﻟﺫﺍﻜﺭﺓ ﻴﻤﻜﻨـﻪ‬ ‫‪Clock Speed‬‬


‫ﻗﺭﺍﺀﺓ ﻭﻜﺘﺎﺒﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻓﻲ ﺍﻥ ﻭﺍﺤـﺩ ﻜﻤـﺎ ﺘﻌﻨـﻲ ﻜﻠﻤـﺔ‬

‫ﺍﻨﻭﺍﻋﻬﺎ ﻜﻤـﺎ ﻫـﻭ‬ ‫‪SDRAM‬‬ ‫ﻭﺍﻟـ‬ ‫‪Synchronous‬‬


‫ﻫـﻲ‬ ‫‪SDR SDRAM‬‬ ‫ﻅﺎﻫﺭ ﻓﻲ ﺍﻟﻤﺨﻁﻁ ﺒـﺎﻻﻋﻠﻰ‪،‬‬

‫ﻭﺍﻟﺘﻲ ﺘﻡ ﺍﺴﺘﺒﺩﺍﻟﻬﺎ ﻓﻴﻤﺎ ﺒﻌﺩ‬ ‫‪SDRAM‬‬ ‫ﺍﻻﺼل ﻓﻲ ﺍﻟـ‬

‫ــ‬
‫ـﻀﺎﻋﻔﺔ ﺍﻟـ‬
‫ـﻡ ﻤـ‬
‫ـﺙ ﺘـ‬
‫ﺤﻴـ‬ ‫ــ‪DDR SDRAM‬‬
‫ﺒـ‬

‫ﺍﻟﻤﺴﺘﺨﺩﻡ ﻓﻲ ﻨﺎﻗل ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺨﺎﺹ ﺒﻬﺎ ﺤﻴﺙ ﺘﻌﻁﻲ ﺍﺩﺍﺀ ﺍﻋﻠـﻰ ﻭﻓﻘـﺎ ﻟـﺴﺭﻋﺔ‬ ‫‪Bandwidth‬‬
‫‪PC66‬‬ ‫ﺍﻋﻠﻡ ﺍﻨﻬـﺎ ﻜﺎﻨـﺕ ﺘﻌﻤـل ﺒـﺴﺭﻋﺎﺕ‬ ‫‪SDR SDRAM‬‬ ‫ﺍﻟﻤﻌﺎﻟﺞ ﻭﻟﻜﻲ ﺘﻔﺭﻕ ﺒﻴﻥ ﺍﻟـ‬

‫ﺍﻟﺘﻲ ﺘﻌﻤل ﺒﺴﺭﻋﺎﺕ ﻋﺎﻟﻴﺔ ﺍﻻﻥ‪.‬‬ ‫‪DDR‬‬ ‫ﺨﻼﻓﺎ ﻟﻠـ‬ ‫ﻭ‪ PC100‬ﻭ‪PC133‬‬
‫ﻜﻤﺎ ﻫﻭ ﻭﺍﻀﺢ ﺍﻤﺎﻤـﻙ‬ ‫‪DDR SDRAM‬‬
‫ﻓﻲ ﺍﻟﻤﺨﻁﻁ ﻫﻲ ﺍﻟﻨﻭﻉ ﺍﻟﺜـﺎﻨﻲ ﻤـﻥ ﺍﻟــ‬

‫ﻭﻫﻲ ﻁﺒﻌﺎ ﺘﺘﻤﻴـﺯ ﻋﻠـﻰ ﺍﻟــ‬ ‫‪SDRAM‬‬


‫ﺒﺎﻟﺴﺭﻋﺔ ﺍﻟﻌﺎﻟﻴﺔ ﻓـﻲ ﻨﻘـل ﺍﻟﺒﻴﺎﻨـﺎﺕ‬ ‫‪SDR‬‬
‫‪DDR3‬‬ ‫ﻭ‬ ‫‪DDR2‬‬ ‫ﻭﻤﻨﻬﺎ ﺒﺩﺍﺌل ﻫﻲ ﺍﻟــ‬

‫ﻭﻓﻴﻤﺎ ﻴﻠﻲ ﺍﻟﺴﺭﻋﺎﺕ ﺍﻟﺨﺎﺼﺔ ﺒﻜل ﻨﻭﻉ ﻤـﻥ‬

‫ﺒـﺴﺭﻋﺔ ﻨﺎﻗـل‬ ‫‪DDR‬‬ ‫ﻫﺫﻩ ﺍﻟﺫﺍﻜﺭﺓ‪ ،‬ﺘﺘﻤﻴـﺯ‬

‫‪400­533‬‬ ‫ﺒﻴﺎﻨﺎﺕ‬

‫‪667­800‬‬ ‫ﺘﺘﻤﻴﺯ ﺒﺴﺭﻋﺎﺕ‬ ‫‪DDR2‬‬


‫ﺍﻟﻰ‬ ‫‪1066‬‬ ‫ﺘﺘﻤﻴﺯ ﺒﺴﺭﻋﺎﺕ‬ ‫‪DDR3‬‬
‫ﺤﺩ ﻏﻴﺭ ﻤﻌﻠﻭﻡ ﺤﺘﻰ ﻫﺫﻩ ﺍﻟﻠﺤﻅﺔ!‬

‫‪DDR2‬‬ ‫ﻭ‬ ‫‪DDR‬‬ ‫ﺍﻨﻭﺍﻉ ﻤﻥ‬

‫ﺍﻭ ﻤـﺎﻴﻌﺭﻑ‬ ‫‪RDRAM‬‬ ‫ﺍﻤﺎ ﺍﻟﻨﻭﻉ‬

‫ﻓــﻲ‬ ‫‪Rambus DRAM‬‬ ‫ﺒـــ‬

‫ﺍﻟﻤﺨﻁﻁ ﻓﻲ ﺍﻻﻋﻠﻰ ﻓﻬﻲ ﺘﻘﻨﻴﺔ ﺘﺘﺒـﻊ‬

‫ﺍﺤﺩﻯ ﺍﻟـﺸﺭﻜﺎﺕ ﺍﻟﻤﻌﺭﻭﻓـﺔ ﻭﻫـﻲ‬

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‫ﻫﺫﻩ ﺍﻻﻴﺎﻡ ﻭﺍﻟﺸﺭﻜﺎﺕ‬ ‫‪DDR‬‬ ‫ﻭﻟﻬﺎ ﺒﻌﺽ ﺍﻟﻤﻤﻴﺯﺍﺕ ﺍﻟﺘﻲ ﻗﺩ ﻭﺼﻠﺕ ﺍﻟﻴﻬﺎ ﺍﻟـ‬ ‫‪Rambus‬‬ ‫ﺸﺭﻜﺔ‬

‫ﺍﻟﺘﻲ ﺘﺭﻴﺩ ﺍﻥ ﺘﻌﻤل ﺒﻬﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺘﺤﺘﺎﺝ ﺍﻟﻰ ﺘﺼﺭﻴﺢ ﻤـﻥ ﺍﻟـﺸﺭﻜﺔ ﺼـﺎﺤﺒﺔ ﺍﻻﻤﺘﻴـﺎﺯ ﻭﻫـﻲ‬

‫ﺍﻟﻤﺘﻭﻓﺭﺓ ﺤﺎﻟﻴﺎ‪.‬‬ ‫‪Motherboards‬‬ ‫‪ ،Rambus‬ﺒﻼﻀﺎﻓﺔ ﺍﻟﻰ ﺍﻨﻬﺎ ﻻ ﺘﻌﻤل ﻋﻠﻰ ﺠﻤﻴﻊ ﺍﻟـ‬

‫ﺍﻻ ﺍﻥ ﻫـﺫﺍ ﻻ‬ ‫‪RAM‬‬ ‫ﻭﻫﻜﺫﺍ ﻨﻜﻭﻥ ﻗﺩ ﺨﺘﻤﻨﺎ ﻤﻭﻀﻭﻉ ﺍﻟﺫﺍﻜﺭﺓ ﺍﻻﺴﺎﺴﻴﺔ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻭ ﺍﻟـ‬

‫‪Video‬‬ ‫ﻴﻤﻨﻊ ﻭﺠﻭﺩ ﺍﻨﻭﺍﻉ ﺍﺨﺭﻯ ﻤﻥ ﺍﻟﺫﺍﻜﺭﺓ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻟﻜﻨﻬﺎ ﻟﻴﺱ ﺫﺍﻜﺭﺓ ﺍﺴﺎﺴـﻴﺔ ﻤﺜـل‬

‫ﻭﻫـﻲ‬ ‫‪AGP Cards‬‬ ‫ﻜﻤﺎ ﺫﻜﺭﻨﺎ ﺴﺎﺒﻘﺎ ﻫﻲ ﻤﻭﺠﻭﺩﺓ ﻋﻠﻰ ﺒﻁﺎﻗﺎﺕ ﺍﻟﺼﻭﺭﺓ ﻤﺜل ﺍﻟــ‬ ‫‪RAM‬‬
‫ﺤﻴﺙ ﺘﻌﻁﻲ ﺠﻭﺩﺓ ﻋﺎﻟﻴﺔ ﻟﻠـﺼﻭﺭﺓ‬ ‫‪AGP‬‬ ‫ﺘﺴﻬل ﻋﻤل ﻤﻌﺎﻟﺞ ﺍﻟﺼﻭﺭﺓ ﺍﻟﻤﻭﺠﻭﺩﺓ ﻋﻠﻰ ﺒﻁﺎﻗﺔ ﺍﻟـ‬

‫ﺍﻟﻨﺎﺘﺠﺔ ﻤﻥ ﻫﺫﻩ ﺍﻟﺒﻁﺎﻗﺔ ﺍﻟﻰ ﺸﺎﺸﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻜﻠﻤﺎ ﺫﺍﺩﺕ ﻫﺫﻩ ﺍﻟـﺫﺍﻜﺭﺓ ﻜﻠﻤـﺎ ﺯﺍﺩﺕ ﺍﻤﻜﺎﻨﻴـﺎﺕ‬

‫ﺍﻟﺒﻁﺎﻗﺔ ﺍﻭ ﻜﺎﺭﺕ ﺍﻟﺸﺎﺸﺔ ﻭﺍﻴﻀﺎ ﺴﻁﻭﻉ ﺍﻟﺼﻭﺭﺓ ﺍﻟﺘﻲ ﺘﻅﻬﺭ ﺍﻤﺎﻤﻙ ﻋﻠﻰ ﺍﻟﺸﺎﺸﺔ‪.‬‬

‫ﻭﻜﻤﺎ ﻫﻭ ﻅﺎﻫﺭ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﻋﻠﻰ ﺒﻌﺽ ﺭﻗﺎﺌﻕ ﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﺍﻟﺫﺍﻜﺭﺓ ﻤﺜﺒﺘﻪ ﻋﻠـﻰ ﻜـﺎﺭﺕ‬

‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﺼﻭﺭﺓ ﻭﺍﻟﻔﻴﺩﻴﻭ‬ ‫‪PCI‬‬ ‫ﻭﺒﻌﺽ ﻜﺭﻭﺕ‬ ‫‪AGP Card‬‬ ‫ﺍﻟﺸﺎﺸﺔ ﺍﻭ‬

‫‪Hard Disks‬‬
‫ﻭﻫـﻭ ﺍﻜﺜـﺭ ﺍﺠـﺯﺍﺀ‬ ‫‪Hard Disk‬‬ ‫ﺍﻻﻥ ﻭﺼﻠﻨﺎ ﺍﻟﻰ ﺍﻟــ‬

‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﺘﺨﺯﻴﻨﻴﺔ ﺸﻬﺭﺓ ﻭﻓﻲ ﻨﻔﺱ ﺍﻟﻭﻗﺕ ﻫﻭ ﺍﺒﻁﺀ ﺠـﺯﺀ‬

‫ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻜﻜل!‬

‫ﻭﺴﻭﻑ ﻨﺒﺩﺍ ﺒﺴﺭﺩ ﺍﻟﺘﻔﺎﺼﻴل ﺍﻟﺘﻲ ﺘﻬﻤﻙ ﻜﻤﺤﺘﺭﻑ ﺼﻴﺎﻨﺔ ﻓﻴﻤﺎ‬

‫‪Hard Disk‬‬ ‫ﻴﺘﻌﻠﻕ ﺒﺎﻟـ‬

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‫ﺘﻘﻨﻴـﺔ ﻟﺘﺠﻌـل ﺭﺅﺱ‬ ‫‪IBM‬‬ ‫ﺒﺩﺀ ﻓﻌﻠﻴﺎ ﻋﺎﻡ ‪ ١٩٥٠‬ﻋﻨﺩﻤﺎ ﺍﺒﺘﻜﺭﺕ ﺸـﺭﻜﺔ‬ ‫‪Hard Disk‬‬ ‫ﺍﻟـ‬

‫ﺒﺩﻭﻥ ﺍﻥ ﺘﻠﻤﺴﻬﺎ‪ ،‬ﻭﺘﺒﻌﺘﻬـﺎ‬ ‫‪Hard Disk‬‬ ‫ﺘﺴﺠل ﻋﻠﻰ ﺴﻁﺢ ﺍﺴﻁﻭﺍﻨﺔ ﺍﻟـ‬ ‫‪Heads‬‬ ‫ﺍﻟﺘﺴﺠﻴل ﺍﻟـ‬

‫‪.Western‬‬ ‫‪ Seagate‬ﻭ ‪digital‬‬ ‫ﺒﻌﺩ ﺫﻟﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺸﺭﻜﺎﺕ ﻤﺜل‬

‫ﻫﻭ ﻭﺨـﺩﺓ ﺍﻟﺘﺨـﺯﻴﻥ‬ ‫‪Hard disk‬‬ ‫ﻭﺒﻤﺎ ﺍﻥ ﻟﺩﻴﻙ ﺍﺴﺎﺴﻴﺎﺕ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻓﺎﻨﺕ ﺒﺎﻟﻁﺒﻊ ﺘﻌﻠﻡ ﺍﻥ ﺍﻟـ‬

‫ﺍﻟﺭﺌﻴﺴﻴﺔ ﻓﻲ ﺠﻬﺎﺯﻙ ﻭﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺨﺯﻴﻥ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﻭﺒﺎﻗﻲ ﺍﻟﻤﻠﻔﺎﺕ ﻋﻠﻴﻬـﺎ ﺒـﺸﻜل‬

‫‪.‬‬ ‫‪Hard Disk‬‬ ‫ﺩﺍﺌﻡ ﻭﻻ ﻴﻭﺠﺩ ﺠﻬﺎﺯ ﻜﻤﺒﻴﻭﺘﺭ ﻫﺫﻩ ﺍﻻﻴﺎﻡ ﻟﻴﺱ ﺒﻪ‬

‫‪Hard‬؟‬ ‫‪Disk‬‬ ‫ﻤﻤﺎ ﻴﺘﻜﻭﻥ ﺍﻟـ‬

‫ﺍﻭ ﺍﻟـﺼﻔﺎﺌﺢ ﻭﻓـﻲ‬ ‫‪Platters‬‬ ‫ﻴﺘﻜﻭﻥ ﻤﻥ ﻤﺠﻤﻭﻋﺔ ﻤﻥ ﺍﻻﻗﺭﺍﺹ ﺍﻟـﺼﻠﺒﺔ‬ ‫‪Hard Disk‬‬ ‫ﺍﻟـ‬

‫ﺍﻻﻥ ﻴﺘﻜﻭﻥ ﻤﻥ ﻗﺭﺹ ﻭﺍﺤﺩ ﻓﻘﻁ ﻤﻥ ﺍﻟـ ‪ ،Platter‬ﻭﻫـﺫﻩ‬ ‫‪Hard Disk‬‬ ‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﺤﺩﻴﺜﺔ ﺍﻟـ‬

‫‪Magnetic‬‬ ‫ﻴﺘﻡ ﺍﻟﺘﺴﺠﻴل ﻭﺍﻟﻘﺭﺍﺀﺓ ﻋﻠﻴﻬﺎ ﺍﻟﻴﻜﺘﺭﻭﻤﻐﻨﺎﻁﻴﺴﻴﺎ ﻋـﻥ ﻁﺭﻴـﻕ ﺍﻟــ‬ ‫‪Platters‬‬ ‫ﺍﻟـ‬

‫ﻭﺍﻟﺘـﻲ ﺒـﺩﻭﺭﻫﺎ‬ ‫‪Tracks‬‬ ‫ﻋﻠﻴﻪ ﻤﺴﺎﺭﺍﺕ ﻟﺘﺴﺠﻴل ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﻫﻲ ﺍﻟـ‬ ‫‪Platter‬‬ ‫ﻭﺍﻟـ‬ ‫‪Heads‬‬
‫ﻭﺍﻟﺸﻜل ﺒﺎﻻﺴﻔل ﻴﻭﻀﺢ ﻟﻙ ﺍﻻﻤﺭ‪.‬‬ ‫‪Sectors‬‬ ‫ﺘﺘﻜﻭﻥ ﻤﻥ‬

‫ﺍﻥ‬ ‫ﻟﻠـ‪Hard‬‬ ‫ﻴﻤﻜﻥ‬ ‫‪Platter‬‬ ‫ﻫﻭ ﺍﺼﻐﺭ ﺠﺯﺀ ﻋﻠﻰ ﺴﻁﺢ ﺍﻟـ‬ ‫‪Sector‬‬ ‫ﻭﻜﻤﺎ ﻫﻭ ﻤﻌﻠﻭﻡ ﺍﻥ ﺍﻟـ‬

‫ﻴﺴﺠل ﻋﻠﻴﻪ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻫﻭ ﻏﺎﻟﺒﺎ ﻤﺎ ﻴﺴﺠل ﻓﻘﻁ ‪ ٥١٢‬ﻜﻴﻠﻭﺒﺎﻴﺕ ﻤﻥ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‪ ،‬ﻭﻫﺎ ﻫﻲ ﺼـﻭﺭﺓ‬

‫‪Sectors‬‬ ‫ﺘﺘﻜﻭﻥ ﻤﻥ‬ ‫‪Tracks‬‬ ‫ﺘﻭﻀﺢ ﻟﻙ ﺍﻜﺜﺭ ﻤﺎ ﻴﺴﻤﻰ ﺒﺎﻥ ﺍﻟـ‬

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‫ﺍﻻﻤﺭ ﺍﺼﺒﺢ ﺍﻜﺜﺭ ﺘﻌﻘﻴﺩﺍ ﺍﻻﻥ!‬

‫ﻻﺨﺭ ﻭﻤﻥ ﺤﺠﻡ‬ ‫‪Hard‬‬ ‫ﺍﻟﻭﺍﺤﺩ ﻻﻨﻬﺎ ﺘﺨﺘﻠﻑ ﻤﻥ‬ ‫‪Track‬‬ ‫ﻓﻲ ﺍﻟـ‬ ‫‪Sector‬‬ ‫ﻭﻏﻴﺭ ﻤﻌﺭﻭﻑ ﺘﺤﺩﻴﺩﺍ ﻋﺩﺩ ﺍﻟـ‬

‫ﻭﺍﻴﻀﺎ‬ ‫‪Platters‬‬ ‫ﺒﺎﻟـ‬ ‫‪Heads‬‬ ‫ﻻﺨﺭ ﻓﻬﻲ ﻤﺴﺌﻠﺔ ﻤﻌﻘﺩﺓ ﺠﺩﺍ ﻭﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺍﻟﺘﺎﻟﻴﺔ ﻨﻭﻀﻊ ﻟﻙ ﺍﻜﺜﺭ ﻋﻼﻗﺔ ﺍﻟـ‬

‫ﺍﺫﺍ‬ ‫‪Platter‬‬ ‫ﻓﻲ ﺍﻜﺜﺭ ﻤﻥ‬ ‫‪Tracks‬‬ ‫ﻭﻫﻭ ﻴﻤﺜل ﻋﺩﺩ ﻤﻥ ﺍﻟـ‬ ‫‪Cylinder‬‬ ‫ﺘﺘﻌﺭﻑ ﻋﻠﻰ ﻤﺼﻁﻠﺢ ﺠﺩﻴﺩ ﻭﻫﻭ ﺍﻟـ‬

‫ﻴﺤﻭﻱ ﺍﻜﺜﺭ ﻤﻥ ‪.Platter‬‬ ‫‪Hard Disk‬‬ ‫ﻜﺎﻥ ﺍﻟـ‬

‫ﻭﻫﻲ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫‪Hard Disks‬‬ ‫ﻭﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟـ‬

‫)‪FM (Frequency Modulation‬‬


‫ﻟﺘﺨﺯﻴﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ‪.‬‬ ‫ﺍﻟـ ‪Floppy‬‬ ‫ﻗﺩﻴﻤﺎ ﻭﺍﻴﻀﺎ ﻓﻲ‬ ‫ﻁﺭﻴﻘﺔ ﺍﺴﺘﺨﺩﻤﺕ ﻓﻲ ﺍﻟـ ‪Hard Disk‬‬

‫)‪MFM (Modified Frequency Modulation‬‬

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‫ﻗﺩﻴﻤﺎ ﻭﻫﻲ ﻁﺭﻴﻘﺔ ﻤﻌﺩﻟﺔ ﻤﻥ ﺍﻟﻁﺭﻴﻘﺔ ﺍﻻﻭﻟﻰ‪.‬‬ ‫‪Hard Disk‬‬ ‫ﻁﺭﻴﻘﺔ ﺍﺴﺘﺨﺩﻤﺕ ﻓﻲ ﺍﻟـ‬

‫)‪RLL (Run Length Limited‬‬


‫ﻁﺭﻴﻘﺔ ﺍﺴﺘﺨﺩﻤﺕ ﺍﻴﻀﺎ ﻗﺩﻴﻤﺎ ﻭﻟﻜﻨﻬﺎ ﻤﺤﺴﻨﺔ ﺠﺩﺍ ﻤﻤﺎ ﺍﺩﺕ ﺍﻟـﻰ ﻤـﻀﺎﻋﻔﺔ ﺍﻟـﺴﻌﺔ ﺍﻟﺘﺨﺯﻴﻨﻴـﺔ‬

‫ﻟﻠﻘﺭﺹ‪.‬‬

‫)‪ESDI (Enhanced Small Device Interface‬‬


‫‪.Hard‬‬ ‫‪Disk‬‬ ‫‪٢‬‬ ‫ﻁﺭﻴﻘﺔ ﻗﺩﻴﻤﺔ ﻭﻗﺩ ﺍﺴﺘﺨﺩﺕ ﻜﻭﺍﺒل ﺘﻭﺼﻴل ﻤﻥ ﻨﻭﻉ ‪ 34 PIN‬ﻭﻴﺩﻋﻡ‬

‫)‪IDE (Integrated Drive Electronics‬‬


‫ﺍﺒﺘﻜﺭﺕ ﻋﺎﻡ ‪ ١٩٨٨‬ﻭﻫﻲ ﺒﺩﺍﻴﺔ ﻋﺼﺭ ﺍﻟﺴﻌﺎﺕ ﺍﻟﺘﺨﺯﻴﻨﻴﺔ ﺍﻟﻌﺎﻟﻴﺔ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻗﺩ ﺒﺩﺍﺕ ﺒﺘﻘﻨﻴـﺔ‬

‫‪.40‬‬ ‫‪PIN‬‬ ‫ﻭﺍﻟﺘﻲ ﺒﺩﺍﺕ ﺒﻜﻭﺍﺒل ﺫﺍﺕ‬ ‫‪ATA‬‬

‫)‪EIDE (Enhanced Integrated Drive Electronics‬‬


‫ﺍﻋﻠـﻰ ﺍﻱ ﺴـﺭﻋﺔ‬ ‫ﺍﺒﺘﻜﺭﺕ ﺒﻭﺍﺴﻁﺔ ﺸﺭﻜﺔ ‪ Western Digital‬ﻭﻫﻲ ﺘﺩﻋﻡ ‪Transfer Rate‬‬
‫‪AT‬‬ ‫ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﺠـﺎل ﻭﺍﺩﺕ ﺍﻟـﻰ ﻅﻬـﻭﺭ‬ ‫‪Standard‬‬ ‫ﻭﺍﺼﺒﺤﺕ‬ ‫‪IDE‬‬ ‫ﻨﻘل ﺒﻴﺎﻨﺎﺕ ﺍﻋﻠﻰ ﻤﻥ‬

‫ﻭﺍﻟﺫﻱ ﺍﺩﻯ ﺍﻟﻰ ﺘﻭﺼـﻴل ﺍﻟــ‬ ‫‪ATAPI‬‬ ‫ﻭﺍﻟﻤﻌﺭﻭﻑ ﺒـ‬ ‫‪Attachment Packet Interface‬‬
‫‪.Hard‬‬ ‫‪Disk‬‬ ‫ﺒﻜﻭﺍﺒل ﻤﻊ ﺍﻟـ‬ ‫‪CD­ROM‬‬

‫)‪IDE PIO (Programmed Input Output‬‬


‫ﻻﺒـﺩ ﺍﻥ ﺘﻤـﺭ‬ ‫‪Hard‬‬ ‫ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﻜﺎﻨﺕ ﺘﻌﺘﻤﺩ ﻋﻠﻰ ﺍﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺘﻲ ﻴﺘﻡ ﺍﺴﺘﺩﻋﺎﺅﻫﺎ ﻤﻥ ﺍﻟـ‬

‫ﻭﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﺒﺎﻟﻁﺒﻊ ﻜﺎﻨﺕ ﺘﻭﺩﻱ ﺍﻟﻰ ﺒـﻁﺀ ﺍﻟﺠﻬـﺎﺯ ﻭﺍﻴـﻀﺎ ﺸـﻐل‬ ‫‪Processor‬‬ ‫ﻋﻠﻰ ﺍﻟـ‬

‫ﺍﻟﻤﻌﺎﻟﺞ‪.‬‬

‫‪Ultra DMA‬‬
‫ﻭﻫﺫﻩ ﺍﻟﻁﺭﻴﻘـﺔ ﻻ ﺘـﺸﻐل‬ ‫‪Direct Memory Access‬‬ ‫ﻫﻭ‬ ‫ﺍﻟـ ‪DMA‬‬ ‫ﻜﻤﺎ ﻫﻭ ﻤﻌﻠﻭﻡ ﺴﺎﺒﻘﺎ‬

‫ﻜﻤﻌﺩل ﻨﻘل ﺒﻴﺎﻨﺎﺕ ﻓـﻲ ﺍﻟﺜﺎﻨﻴـﺔ ﺜـﻡ‬ ‫‪16 MB/s‬‬ ‫ﻭﺍﻟﺘﻲ ﺘﺩﻋﻡ‬ ‫ﺒﺩﺍﺕ ﺒﺘﻘﻨﻴﺔ ‪DMA‬‬ ‫ﺍﻟﻤﻌﺎﻟﺞ ﻭﻫﻲ‬

‫ﻭﻫﻲ ﺍﻴﻀﺎ ﺘـﺴﻤﻰ‬ ‫‪Ultra ATA/66‬‬ ‫ﺜﻡ ﺘﺒﻌﺘﻬﺎ‬ ‫‪33MB /s‬‬ ‫ﺒﻤﻌﺩل ﻨﻘل‬ ‫ﺘﺒﻌﺘﻬﺎ ‪Ultra DMA‬‬
‫‪.66.7‬‬ ‫‪MB/s‬‬ ‫ﺒﻤﻌﺩل ﻨﻘل ﺒﻴﺎﻨﺎﺕ‬ ‫‪UDMA 4‬‬

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‫‪Small‬‬ ‫ﺍﻭ‬ ‫‪SCSI‬‬ ‫ﺍﻟﺫﻱ ﻴﻨﺎﻓﺱ ﺒﺸﺭﺍﺴﺔ ﻤﻊ ﺍﻟــ‬ ‫‪Standard‬‬ ‫ﻫﻭ ﺍﻟـ‬ ‫ﺍﻻﻥ ‪ATA‬‬ ‫ﻭﺍﺼﺒﺢ‬

‫ﺒﺎﻟﻠﻭﺤـﺔ‬ ‫‪Hard Disk‬‬ ‫ﻭﻫﻲ ﺘﻘﻨﻴﺔ ﺍﺨـﺭﻯ ﺒـﺭﺒﻁ ﺍﻟــ‬ ‫‪Computer system Interface‬‬
‫‪IDE‬‬ ‫ﻫﻲ ﻨﻔﺱ ﺘﻘﻨﻴﺔ‬ ‫ﺍﻥ ‪ATA‬‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻫﻲ ﺘﻭﻓﺭ ﺴﺭﻋﺎﺕ ﻋﺎﻟﻴﺔ ﻓﻲ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻻﺤﻅ‬

‫‪Hard Disk‬‬ ‫ﻭﻟﻜﻥ ﻜﻴﻑ ﻴﺘﻡ ﺘﻭﺼـﻴل ﺍﻟــ‬

‫ﺍﻟﻰ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ؟‬

‫ﻋـﻥ ﻁﺭﻴـﻕ‬ ‫‪Hard Disk‬‬ ‫ﻴﺘﻡ ﺘﻭﺼﻴل ﺍﻟـ‬

‫ﻨﻭﻋﻴﻥ ﻤﻥ ﺍﻟﻜﻭﺍﺒل ﺍﻟﻤﺘﻭﻓﺭﺓ ﺤﺎﻟﻴﺎ ﻜـل ﻨـﻭﻉ‬

‫ﻋﺒﺎﺭﺓ ﻋﻥ ﺘﻘﻨﻴﺔ ﻤﺨﺘﻠﻔﺔ‪:‬‬

‫ﻭﻫﻲ ﺍﻟﻨـﻭﻉ ﺍﻟـﺸﺎﺌﻊ ﻤﻨـﺫ‬ ‫‪Parallel ATA‬‬


‫‪80 PIN Connector‬‬ ‫ﺍﺒﺘﻜﺎﺭ ﻜﺎﺒﻼﺕ ﺍﻟــ‬

‫‪Hard‬‬ ‫ﻟﻠـ‪ ،IDE‬ﻭﻫﺫﺍ ﺍﻟﻜﺎﺒل ﻴﺩﻋﻡ ﺘﺭﻜﻴﺏ ‪٢‬‬

‫‪Master‬‬ ‫ﻤﻌﻨـﺎ ﺒـﺸﺭﻁ ﺍﻥ ﻴﻜـﻭﻥ ﺍﺤـﺩﻫﻤﺎ‬ ‫‪CD­ROM Drive‬‬ ‫ﻭ‬ ‫‪Hard Disk‬‬ ‫ﺍﻭ‬ ‫‪Disk‬‬
‫)ﺘﺎﺒﻊ( ﻭﻟﻜﻥ ﻤﺎﻟﺫﻱ ﻴﺤﺩﺩ ﻫﺫﺍ؟‬ ‫‪Slave‬‬ ‫)ﺭﺌﻴﺴﻲ( ﻭﺍﻻﺨﺭ‬

‫ﻋﻥ ﻁﺭﻴـﻕ ﺍﻟــ‬ ‫‪Slave‬‬ ‫ﺍﻭ‬ ‫‪Master‬‬ ‫ﻴﻜﻭﻥ‬ ‫‪Hard‬‬ ‫ﻴﺘﻡ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻫﺫﻩ ﺍﻟﺨﺎﺼﻴﺔ ﺍﻱ ﺍﻥ ﺍﻟـ‬

‫ﻭﻫﻭ ﻋﺒﺎﺭﺓ ﻋﻥ ﻗﻌﺔ ﺒﻼﺴﺘﻴﻜﻴﺔ ﺒﺩﺍﺨﻠﻬﺎ ﻗﻁﻌﺔ ﻨﺤﺎﺴﻴﺔ ﻻﻏﻼﻕ ﺩﺍﺭﺓ ﻜﻬﺭﺒﻴﺔ ﻤﻌﻴﻨﺔ ﻓﻲ‬ ‫‪Jumpers‬‬
‫‪CD­ROM Drive‬‬ ‫ﺍﻭ ﻓﻲ ﺍﻟـ‬ ‫‪Hard Disk‬‬ ‫ﺍﻟـ‬

‫ﻤﻜﺎﻥ ﺘﺭﻜﻴﺏ ﻜﺎﺒل‬

‫ﺍﻟـ‪DATA‬‬

‫ﻤﻜﺎﻥ ﺘﺭﻜﻴﺏ‬

‫ﻭﺘﺭﻜﻴـﺏ ﺍﻟــ‬ ‫‪Maxtor‬‬ ‫ﻤـﻥ ﻨـﻭﻉ‬ ‫‪Hard Disk‬‬ ‫ﻭﺍﻟﺼﻭﺭﺓ ﻓﻲ ﺍﻻﻋﻠﻰ ﺘﻤﺜل ﻭﺍﺠﻬﺔ ﺍﻟــ‬

‫ﻭﺘﺠـﺩ‬ ‫‪Slave‬‬ ‫ﺍﻭ‬ ‫‪Master‬‬ ‫ﺒﺸﻜل ﻤﺨﺘﻠﻑ ﻴﻌﻁﻲ ﺘﻌﺭﻴﻑ ﻤﺨﺘﻠﻑ ﻟﻠﻘﺭﺹ ﺍﻟﺼﻠﺏ ﺍﻤﺎ‬ ‫‪Jumper‬‬
‫ﺍﺨـﺭﻯ ﻟــ‪Hard Disk‬‬ ‫‪ ،‬ﻭﻓﻲ ﺍﻻﺴﻔل ﺼﻭﺭﺓ‬ ‫‪Hard Disk‬‬ ‫ﻫﺫﻩ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻤﻜﺘﻭﺒﺔ ﻋﻠﻰ ﺍﻟـ‬

‫ﺍﺨﺭ‪.‬‬

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‫ﻫﻲ ﺨﺎﺼﻴﺔ ﺘﺘﺭﻙ ﺍﻟﺨﻴﺎﺭ ﻟﻠﻜﺎﺒل ﻟﻜﻲ ﻴﺨﺘﺎﺭ ﺍﻱ ﺍﻟﻘﺭﺼﻴﻥ ﺍﻟـﺼﻠﺒﻴﻥ‬ ‫‪Cable Select‬‬ ‫ﻭﻻﺤﻅ ﺍﻥ‬

‫ﻭﻻﺒﺩ ﺍﻥ ﻴﻜﻭﻥ‬ ‫‪Hard Disk‬‬ ‫ﺤﺴﺏ ﺘﻀﺒﻴﻁ ﺍﻟـ‬ ‫‪Slave‬‬ ‫ﻭﺍﻴﻬﻤﺎ‬ ‫‪Master‬‬ ‫ﺍﻟﻤﻭﺼﻠﻴﻥ ﻋﻠﻴﻪ ﺍﻴﻬﻤﺎ‬

‫‪Cable Select‬‬ ‫ﺍﻟﺨﺎﺹ ﺒﻬﻤﺎ‬ ‫‪Jumper‬‬ ‫ﺍﻟﻘﺭﺼﻴﻥ ﺘﻀﺒﻴﻁ ﺍﻟـ‬

‫‪ :SATA‬ﻫــ‬
‫ـﻲ‬ ‫)‪(Serial ATA‬‬
‫ﺍﻟﻁﺭﻴﻘﺔ ﺍﻟﻤﻨﺘﺸﺭﺓ ﺍﻻﻥ ﻓﻲ ﺘﻭﺼﻴل ﺍﻟـ‬

‫ﺒﺎﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴـﺴﻴﺔ ﻭﻫـﻲ‬ ‫‪Hard Disk‬‬


‫ﻁﺒﻌﺎ ﺍﺤﺩ ﺍﻻﻤﻜﺎﻨﻴﺎﺕ ﺍﻟﺠﺩﻴﺩﺓ ﺍﻟﻤـﻀﺎﻓﺔ‬

‫ﻓــﻲ ﻤﻌﻅــﻡ ﺍﻟﻠﻭﺤــﺎﺕ ﺍﻟﺭﺌﻴــﺴﻴﺔ‬

‫ﻓﻲ ﻟﺤﻅﺔ ﻜﺘﺎﺒﺔ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ‬ ‫‪Motherboards‬‬


‫ﻭﻤﻥ ﺍﻫﻡ ﻤﻤﻴﺯﺍﺘﻪ‬

‫‪ .١‬ﺴﺭﻋﺎﺕ ﺍﻋﻠﻰ ﻓﻲ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ‪.‬‬

‫‪ .٢‬ﻴﺩﻋﻡ ﻤﺴﺎﻓﺔ ﺍﻁﻭل ﻟﻠﻜﺎﺒل ﺤﻭﺍﻟﻲ ‪ ٢‬ﻤﺘﺭ‪.‬‬

‫ﺒﺘﻘﻨﻴﺔ ‪.eSATA‬‬ ‫‪External Hard Disk‬‬ ‫‪ .٣‬ﻴﺩﻋﻡ ﺍﻟـ‬

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‫ﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﺔ ﻭﻟﻜﻥ ﻻ ﺘﻐﻔـل‬ ‫‪Hard Disk‬‬ ‫ﺒﻬﺫﺍ ﺘﻜﻭﻥ ﺘﻌﺭﻓﺕ ﻋﻠﻰ ﺍﻫﻡ ﻁﺭﻴﻘﺘﻴﻥ ﻟﺘﻭﺼﻴل ﺍﻟـ‬

‫ﻓﻬﻲ ﺘﺩﻋﻡ ﻤﺴﺎﻓﺎﺕ ﺍﻁﻭل ﺒﻜﺜﺭ ﻟﻠﻜﺎﺒل ﻗﺩ ﺘﺼل ﺍﻟﻰ ‪ ١٢‬ﻤﺘﺭﺍ ﻭﻴـﺩﻋﻥ ﺍﻟــ‬ ‫‪SCSI‬‬ ‫ﺍﻴﻀﺎ ﺘﻘﻨﻴﺔ‬

‫‪.Hard‬‬ ‫‪Disk‬‬ ‫ﺍﻟﺘﺤﻜﻡ ﺒﺎﻜﺜﺭ ﻤﻥ ‪١٦‬‬ ‫‪SCSI Controller‬‬

‫‪Hard‬‬ ‫ﻭﺍﻻﻥ ﻓﻠﻨﺘﻁﺭﻕ ﺍﻟﻰ ﺒﻌﺽ ﺍﻟﻤﺼﻁﻠﺤﺎﺕ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺘﻲ ﻗﺩ ﺘﻭﺍﺠﻬﻙ ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟــ‬

‫‪:Disk‬‬

‫)‪LBA (Logical Block Addressing‬‬


‫‪Sector, Head,‬‬ ‫ﻁﺭﻴﻘـﺔ‬ ‫ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﺘﺴﺘﺨﺩﻡ ﻟﻠﻘﺭﺍﺀﺓ ﻤﻥ ﺍﻟــ ‪ Hard Disk‬ﺒـﺩﻻ ﻤـﻥ‬

‫ﺍﻭل‬ ‫ﻁﺭﻴﻘـﺔ ‪LBA‬‬ ‫ﻭﻓـﻲ‬ ‫‪Motherboard‬‬ ‫ﺍﻟﺘﻲ ﻜﺎﻨﺕ ﺘﺴﺘﺨﺩﻡ ﻗﺩﻴﻤﺎ ﻓـﻲ ﺍﻟــ‬ ‫‪Cylinder‬‬
‫ﻓﻲ ﺍﻟﻘﺭﺹ ﻫﻭ ‪.ZERO‬‬ ‫‪Sector‬‬

‫)‪MBR (Master Boot Record‬‬


‫ﻭﻴﻌﻤـل‬ ‫‪Hard Disk‬‬ ‫ﻓـﻲ ﺍﻟــ‬ ‫‪Sector‬‬ ‫ﻫﻭ ﻋﺒﺎﺭﺓ ﻋﻥ ﺒﺭﻨﺎﻤﺞ ﺼﻐﻴﺭ ﺠﺩﺍ ﻤﺨﺯﻥ ﻋﻠﻰ ﺍﻭل‬

‫ﺍﻭ‬ ‫‪CD­ROM‬‬ ‫ﺍﻭ‬ ‫‪Hard Disk‬‬ ‫ﺘﻠﻘﺎﺌﻴﺎ ﻋﻨﺩ ﺒـﺩﺀ ﺘـﺸﻐﻴل ﺍﻟﺠﻬـﺎﺯ ﺍﻭ ‪ ،Boot‬ﻭﻴﻭﺠـﺩ ﻓـﻲ‬

‫ﺍﻭ ﻓـﻲ ﺠـﺩﻭل‬ ‫‪Partition Table‬‬ ‫ﻫﻲ ﺍﻨﻪ ﻴﺒﺤﺙ ﻓﻲ ﺍﻟــ‬ ‫‪MBR‬‬ ‫‪ ،Floppy‬ﻭﻭﻅﻴﻔﺔ ﺍﻟـ‬

‫ﺜـﻡ‬ ‫‪Boot‬‬ ‫ﻭﺍﻟﺫﻱ ﻴﺤﻭﻱ ﻤﻌﻠﻭﻤﺎﺕ ﺍﻟــ‬ ‫ﺍﻟـ ‪Active Partition‬‬ ‫ﺍﻗﺴﺎﻡ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻋﻥ‬

‫ﻴﻘﻭﻡ ﺒﻨﺴﺨﻬﺎ ﻟﻠﺫﺍﻜﺭﺓ‪.‬‬

‫ﻤﻥ ﺍﻟﻘﻴﺎﻡ ﺒﻌﻤﻠﻪ ﺴﻭﻑ ﺘﻅﻬﺭ ﻟﻙ ﻫﺫﻩ ﺍﻟﺭﺴﺎﺌل‪:‬‬ ‫‪MBR‬‬ ‫ﻻﺤﻅ ﺍﻨﻪ ﺍﺫﺍ ﻟﻡ ﻴﺘﻤﻜﻥ ﺍﻟـ‬
‫‪Invalid Partition Table‬‬
‫‪Missing Operating System‬‬
‫‪Error loading operating System‬‬

‫ﻭﻫﻲ ﺘﻘﻭﻡ ﺒﻤـﺴﺢ ﺒﺭﻨـﺎﻤﺞ‬ ‫‪MBR Virus‬‬ ‫ﻭﻻﺤﻅ ﺍﻥ ﻫﻨﺎﻙ ﺍﻨﻭﺍﻉ ﻤﻥ ﺍﻟﻔﻴﺭﻭﺴﺎﺕ ﺘﻌﺭﻑ ﺒﺎﺴﻡ‬

‫ﻤﻥ ﺍﻟﻘﺭﺹ‪.‬‬ ‫‪MBR‬‬ ‫ﺍﻟـ‬

‫)‪RAID (redundant array of inexpensive / independent disks‬‬


‫ﺘﻭﺼﻴل ﺍﻜﺜﺭ ﻤـﻥ‬ ‫ﻫﺫﻩ ﻫﻲ ﺍﺤﺩﻯ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﺠﻬﺯﺓ ﺍﻟـ ‪ Servers‬ﻭﻫﻲ ﺘﻌﺒﺭ ﻋﻥ‬

‫ﻭﺍﻟﺘﻌﺎﻤل ﻤﻌﻬﻡ ﻓﻲ ﻤﺼﻔﻭﻓﺔ ﻭﻟﻜﻥ ﺍﻟﻤﻭﻀﻭﻉ ﺍﻜﺜﺭ ﺘﻌﻘﻴﺩﺍ ﻤﻥ ﺫﻟﻙ ﻭﻟﻜﻥ ﻴﻜﻔﻲ ﺍﻥ‬ ‫‪Hard Disk‬‬
‫ﺒﻤﻌﻨﻰ ﺍﺫﺍ ﺤﺩﺙ ﺨﻁﺎ ﻓﻲ ﻗﺭﺹ‬ ‫‪Mirroring‬‬ ‫ﺘﻌﺭﻑ ﺍﻨﻬﺎ ﺘﻌﻁﻲ ﺴﺭﻋﺔ ﻋﺎﻟﻴﺔ ﻭﺘﺴﺘﺨﺩﻡ ﻓﻲ ﺍﻟـ‬

‫ﺍﻭ ﻨﺴﺨﺔ ﻤﻨﻪ ﻭﻟﻜﻥ ﻟﻪ ﻋﺩﺓ ﺸﺭﻭﻁ ﻭﻗﻴﻭﺩ ﺴﻭﻑ‬ ‫‪Copy‬‬ ‫ﻤﻥ ﺍﻻﻗﺭﺍﺹ ﻴﻌﻤل ﺍﻻﺨﺭ ﻻﻨﻪ ﺒﺒﺴﺎﻁﺔ‬

‫ﻨﺤﺘﺎﺝ ﻏﻠﻰ ﺼﻔﺤﺎﺕ ﻋﺩﻴﺩﺓ ﻟﻠﺨﻭﺽ ﻓﻴﻬﺎ ﻭﻟﻜﻥ ﺍﻟﺠﻤﻴل ﻓﻲ ﺍﻻﻤﺭ ﺍﻥ ﺍﻟﻴﻭﻡ ﻟﻡ ﺘﻌﺩ ﻫـﺫﻩ ﺍﻟﺘﻘﻨﻴـﺔ‬

‫ﺘﺩﻋﻡ ﺘﻘﻨﻴـﺔ‬ ‫‪Motherboard‬‬ ‫ﻴﻤﻜﻨﻙ ﺍﻻﻥ ﺍﻥ ﺘﺸﺘﺭﻱ ﻟﻭﺤﺔ ﺭﺌﻴﺴﻴﺔ‬ ‫‪Servers‬‬ ‫ﻗﺎﺼﺭﺓ ﻋﻠﻰ ﺍﻟـ‬

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‫ﻭﺘﻘﻭﻡ ﺒﺘﺭﻜﻴﺒﻬﺎ ﻓﻲ ﺍﻟﻤﻨﺯل ﻟﻠﺤﺼﻭل ﻋﻠﻰ ﺍﺩﺍﺀ ﻋﺎﻟﻲ ﻟﺠﻬﺎﺯﻙ ﻤـﻊ ﺍﻟﻤﺤﺎﻓﻅـﺔ ﻋﻠـﻰ‬ ‫‪RAID‬‬
‫ﺍﻟﺒﻴﺎﻨﺎﺕ‪.‬‬

‫ﻓﻨﻜﻤل ﻤﻌﺎ ﺒﺎﻗﻲ ﺍﻻﺠـﺯﺍﺀ ﺍﻟﻬﺎﻤـﺔ ﻓـﻲ‬ ‫‪Hard Disk‬‬ ‫ﻭﺍﻻﻥ ﺒﻌﺩ ﺍﻥ ﺍﻨﺘﻬﻴﻨﺎ ﻤﻥ ﺍﻫﻡ ﺘﻘﻨﻴﺎﺕ ﺍﻟـ‬

‫ﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻟﻜﻥ ﻻﺤﻅ ﺍﻥ ﻫﺫﺍ ﺍﻟﻤـﻨﻬﺞ ﻻ ﻴﺤـﻭﻱ ﺠﻤﻴـﻊ ﺍﻟﺘﻔﺎﺼـﻴل ﺍﻟﺨﺎﺼـﺔ ﺒﺎﻟــ‬

‫ﻓﻬﻭ ﻴﻤﺩﻙ ﺒﺒﻌﺽ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺘﻲ ﺘﻔﻴﺩﻙ ﻜﻤﺴﺘﺨﺩﻡ ﻤﺤﺘﺭﻑ ﻴﻤﻜﻨﻪ ﻤﻌﺎﻟﺠـﺔ‬ ‫‪Hardware‬‬
‫ﺍﺨﻁﺎﺀ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬

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‫ﺍﻟﻭﺴﺎﺌﻁ ﺍﻟﻘﺎﺒﻠﺔ ﻟﻠﻨﻘل ‪Removable Media‬‬

‫ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﻓﻲ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻟﻤﻨﻬﺞ ﻟﻼﺠﻬﺯﺓ ﺍﻟﺘﻲ ﻴﻤﻜﻥ ﺘﺭﻜﻴﺒﻬﺎ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺘﻜﻭﻥ ﻓـﻲ‬

‫‪Floppy‬‬ ‫ﺍﻭ ﻗﺎﺒﻠﺔ ﻟﻠﻔﻙ ﻭﺍﻟﺘﺭﻜﻴـﺏ ﻤﺜـل ﺍﻟــ‬ ‫‪Removable‬‬ ‫ﻨﻔﺱ ﺍﻟﻭﻗﺕ ﺍﺠﻬﺯﺓ ﻤﺘﻨﻘﻠﺔ ﺍﻭ‬

‫ﻭﺨﻼﻓﻪ‪.‬‬ ‫‪CD­ROM Drive‬‬ ‫ﻭ ﺍﻟـ‬ ‫‪Drive‬‬

‫ﻤﺸﻐل ﺍﻻﻗﺭﺍﺹ ﺍﻟﻤﺭﻨﺔ ‪.Floppy Disk Drive‬‬

‫ﻟﻡ ﻴﻌﺩ ﻴﺴﺘﺨﺩﻡ ﺒﻜﺜﺭﺓ ﻭﻟﻜﻥ ﻻﺒﺩ ﻤﻥ ﻭﺠـﻭﺩﻩ ﻓﺭﺒﻤـﺎ‬ ‫‪Floppy Disk Drive‬‬ ‫ﻜﻤﺎ ﺘﻌﻠﻡ ﺍﻥ ﺍﻟـ‬

‫ﺘﺤﺘﺎﺠﻪ ﻓﻲ ﺒﻌﺽ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﺴﻭﻑ ﻨﻌﺭﻓﻬﺎ ﻓﻲ ﺤﻴﻨﻬﺎ‪.‬‬

‫ﻟـﻪ‬ ‫‪Floppy Disk Drive‬‬ ‫ﻭﺍﻟـ‬ ‫‪Floppy Disk‬‬ ‫ﻭﻫﻭ ﻴﺴﺠل ﻤﻐﻨﺎﻁﻴﺴﻴﺎ ﻋﻠﻰ ﺍﻟﻘﺭﺹ ﺍﻟﻤﺭﻥ‬

‫ﺒﻭﺼﺔ‪.‬‬ ‫ﺍﻟﻤﺴﺘﺨﺩﻡ ﻭﻫﻭ "‪3.5‬‬ ‫ﻭﺍﻻﻥ‬ ‫ﺍﻟـ "‪5.25‬‬ ‫ﺍﻨﻭﺍﻉ ﻤﻨﻬﺎ ﺍﻟﻘﺩﻴﻡ ﻤﺜل‬

‫‪5.25" Floppy Disk‬‬ ‫"‪Floppy Disk 3.5‬‬ ‫‪Floppy Disk Drive‬‬

‫‪Power‬‬ ‫ﺘﺭﻜﻴﺏ ﻜﺎﺒل ﺍﻟـ‬ ‫‪DATA‬‬ ‫ﺘﺭﻜﻴﺏ ﻜﺎﺒل ﺍﻟـ‬ ‫‪Floppy Disk drive‬‬ ‫ﺸﻜل ﻟﻜﺎﺒل ﺍﻟـ‬

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‫‪CD­R and CD­RW ،CD­ROM DRIVE‬‬ ‫ﻤﺸﻐل ﺍﻻﻗﺭﺍﺹ ﺍﻟﻤﻀﻐﻭﻁﺔ‬

‫ﺍﻭ‬‫ﻴﻌــﺘـﺒـﺭ ﺍﻟـ ‪CD­ROM‬‬


‫‪Compact Disk Read Only‬‬
‫‪ Memory‬ﻤﻥ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﻴﺼﻌﺏ‬

‫ﺍﻻﺴﺘﻐﻨﺎﺀ ﻋﻨﻬﺎ ﻫﺫﻩ ﺍﻻﻴـﻡ ﻓـﻲ ﺍﻱ‬

‫ﺠﻬﺎﺯ ﻜﻤﺒﻴﻭﺘﺭ ﻭﻟﻬﺫﺍ ﺴﻭﻑ ﻨﺘﻌﺭﺽ‬

‫ﻟﻪ ﺒﺸﻲﺀ ﻤﻥ ﺍﻟﺘﻔﺼﻴل ﻓـﻲ ﺍﻟﻔﻘـﺭﺓ‬

‫ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬

‫ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺘﻡ ﺍﺒﺘﻜﺎﺭﻫـﺎ ﻤـﻥ ﻗﺒـل‬

‫ـﺘﻥ ﻫﻤــﺎ ‪Sony‬‬


‫ـﺭﻜﺘﻴﻥ ﻋﻤﻼﻗﻴـ‬
‫ﺸـ‬

‫ﻓـﻲ ﺍﺴـﻠﻭﺏ ﻗـﺭﺍﺀﺓ‬ ‫‪Hard Disk‬‬ ‫ﻋﻥ ﺍﻟـ‬ ‫‪CDROM Drive‬‬ ‫ﻭﻻ ﺘﺨﺘﻠﻑ ﺍﻟـ‬ ‫ﻭ‪Philips‬‬
‫ﻟﻘـﺭﺍﺀﺓ‬ ‫‪head‬‬ ‫ﻭﺭﺍﺱ ﺍﻭ‬ ‫‪CD‬‬ ‫ﻟﻠﻑ ﺍﻟﻘـﺭﺹ ﺍﻟﻤـﻀﻐﻭﻁ‬ ‫‪Motor‬‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﻜﺜﻴﺭﺍ ﻓﻬﻲ ﺘﺤﻭﻱ‬

‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﻥ ﺍﻻﺴﻁﻭﺍﻨﺔ‪.‬‬

‫ﺍﻻ ﺍﻥ ﺍﻻﻤﺭ ﻴﺨﺘﻠﻑ ﻓﻲ ﺍﺸﻴﺎﺀ ﺍﺨﺭﻯ ﻜﺜﻴﺭﺓ‪.‬‬

‫‪Leaser‬‬ ‫ﻴﺴﺘﺨﺩﻡ ﺸـﻌﺎﻉ ﻟﻴـﺯﺭ ﺍﻭ‬ ‫‪CD­Drive‬‬ ‫ﻤﻨﻬﺎ ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل ﻁﺭﻴﻘﺔ ﺍﻟﺘﺴﺠﻴل ﻓﺎﻟـ‬

‫ﻤﺨﺘﻠﻔـﺔ‬ ‫‪Sectors‬‬ ‫ﻟﻴﺴﺠل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻋﻠﻰ ﺴﻁﺢ ﺍﻻﺴﻁﻭﺍﻨﺔ ﻭﺍﻴﻀﺎ ﺸﻜل ﺍﻟﻘﻁﺎﻋﺎﺕ ﻭﺍﻟـ‬ ‫‪beam‬‬
‫ﻜﺎﻟﺼﻭﺭﺓ ﺍﻟﺘﺎﻟﻴﺔ‬ ‫‪Hard Disk‬‬ ‫ﺘﻤﺎﻤﺎ ﻋﻨﻬﺎ ﻓﻲ ﺍﻟـ‬

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‫‪CD­R‬‬
‫‪Compact Disk Write Once Read Many‬‬
‫ﺍﻤﺎ ﺍﻻﺴﻁﻭﺍﻨﺎﺕ ﺍﻟــ‬ ‫‪CD­R‬‬ ‫ﺍﻻﺴﻁﻭﺍﻨﺎﺕ ﺍﻟﺘﻲ ﺘﺴﺘﻁﻴﻊ ﺍﻟﻜﺘﺎﺒﺔ ﻋﻠﻴﻬﺎ ﺍﻭ ﺍﻟﺘﺴﺠﻴل ﻋﻠﻴﻬﺎ ﺘﺴﻤﻰ‬

‫ﻓﻬﻲ ﻟﻠﻘﺭﺍﺀﺓ ﻓﻘﻁ ﻭﻫﻲ ﺘﺎﺘﻲ ﻤﺠﻬﺯﺓ ﺒﺎﻟﺒﻴﺎﻨﺎﺕ‬ ‫‪CD­ROM‬‬


‫ﻭﻟﻜﻥ ﻜﻴﻑ ﻴﺴﺠل ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﻋﻠﻰ ﺴﻁﺢ ﺍﻻﺴﻁﻭﺍﻨﺔ ‪CD­R‬؟‬

‫ﻤﺼﻨﻌﺔ ﻤﻥ ﻤـﺎﺩﺓ ﺒﻼﺴـﺘﻴﻜﻴﺔ ﻭﻤـﻭﺍﺩ‬ ‫‪CD­R‬‬ ‫ﻜﻤﺎ ﺴﺘﺭﻯ ﻓﻲ ﺍﻟﺸﻜل ﺍﻟﺘﺎﻟﻲ ﺍﻻﺴﻁﻭﺍﻨﺔ ﺍﻭ ﺍﻟـ‬

‫& ‪Zero‬‬ ‫ﺍﺨﺭﻯ ﻤﺜل ﺍﻻﻟﻭﻤﻴﻨﻭﻡ ﻴﺴﺘﻁﻴﻊ ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﺍﻥ ﻴﺼﻨﻊ ﻓﻴﻬﺎ ﻗﻤﻡ ﻭﻗﻴﻌﺎﻥ ﻟﺘﻤﺜـل ﺍﻟــ‬

‫ﻭﻫﻤﺎ ﺍﻟﻠﺫﺍﻥ ﻴﻤﺜﻼﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻭ ﺍﻟﺼﻔﺭ ﻭﺍﻟﻭﺍﺤﺩ‪.‬‬ ‫‪ONE‬‬

‫‪CD­R‬‬

‫ﻗﻤﺔ ﺍﻭ ﺩﻟﻴل ﻗﺭﺍﺀﺓ‬

‫ﺤﻔﺭﺓ ﺍﻭ ﻗﺎﻉ‬

‫ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﺍﺜﻨﺎﺀ ﺍﻟﺘﺴﺠﻴل ﺍﻭ ﺤﺭﻕ ﺍﻻﺴﻁﻭﺍﻨﺔ‬ ‫ﺍﻟﻤﻭﺘﻭﺭ ﺍﻟﺫﻱ ﻴﻘﻭﻡ ﺒﺘﺩﻭﻴﺭ ﺍﻻﺴﻁﻭﺍﻨﺔ‬

‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻫﻭ ﺍﻟﻤﺴﺅل ﻋﻥ ﻜﺘﺎﺒﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒﺈﺴﺘﺨﺩﺍﻡ ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﻭﺍﻴﻀﺎ ﻗﺭﺍﺀﺘﻬﺎ ﻤﺭﺓ ﺍﺨﺭﻯ‬

‫ﺒﺎﺴﺘﺨﺩﺍﻡ ﺍﻟﺸﻌﺎﻉ ﻭﺍﻟﻌﺩﺴﺎﺕ‬

‫‪CD­ROM DRIVE‬‬ ‫ﺴﺭﻋﺔ ﺍﻟـ‬

‫‪X‬‬ ‫ﺍﻭ ﻤﺎ ﻴﺴﻤﻭﻨﻪ‬ ‫‪X‬‬ ‫ﺘﺘﻭﻗﻑ ﺴﺭﻋﺔ ﻤﺸﻐل ﺍﻻﺴﻁﻭﺍﻨﺎﺕ ﻋﻠﻰ ﻋﺩﺓ ﻋﻭﺍﻤل ﻭﻟﻴﺱ ﻓﻘﻁ ﻋﺎﻤل ﺍﻟـ‬

‫ﻜﻤﺎ ﻴﻌﺘﻘﺩ ﺍﻟﺠﻤﻴﻊ ﻓﻬﺫﺍ ﺨﻁﺎ ﺸﺎﺌﻊ‪.‬‬ ‫‪Factor‬‬


‫‪300KB/s‬‬ ‫ﻭﻋﻨﺩﻤﺎ ﺒﻠﻐـﺕ ﺍﻟـﺴﺭﻋﺔ‬ ‫‪150 KB/s‬‬ ‫ﻭﻟﻠﻌﻠﻡ‪ ،‬ﺍﻭل ﺍﺴﻁﻭﺍﻨﺔ ﻜﺎﻨﺕ ﺴﺭﻋﺘﻬﺎ ﺤﻭﺍﻟﻲ‬

‫ﺍﻱ ﻀﻌﻑ ﺍﻟﺴﺭﻋﺔ ﻭﻟﻜﻥ ﺍﻨﺘﻅﺭ ﻻ ﺘﺤﺴﺏ ﺴﺭﻋﺔ ﻤﺸﻐل ﺍﻗـﺭﺍﺹ ﻤـﺜﻼ‬ ‫‪2X‬‬ ‫ﺍﺨﺘﻠﻕ ﻤﺼﻁﻠﺢ‬

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‫ﻓﻬﺫﺍ ﺨﻁﺎ ﺸﺎﺌﻊ ﺍﻻﺴﺘﺨﺩﺍﻡ‪ ،‬ﻭﻟﻜﻥ ﻫﻨـﺎﻙ‬ ‫‪7500 KB/s‬‬ ‫ﺒﻬﺫﻩ ﺍﻟﻤﻌﺎﺩﻟﺔ ﺍﻱ ‪= ١٥٠ × ٥٠‬‬ ‫‪50X‬‬
‫ﺍﺸﻴﺎﺀ ﺍﺨﺭﻯ ﺘﺘﺤﻜﻡ ﻓﻲ ﺍﻟﺴﺭﻋﺔ ﻜﻤﺎ ﺍﺸﺭﻨﺎ ﻭﻤﻨﻬﺎ‪:‬‬

‫)‪CLV (Constant Linear Velocity‬‬


‫)‪CAV (Constant Angular Velocity‬‬

‫ﻟﻜﻥ ﻤﺎﻟﻔﺭﻕ؟‬

‫ﻫﺫﺍﻥ ﺍﻟﻤﺼﻁﻠﺤﺎﻥ ﻫﻤﺎ ﺘﻘﻨﻴﺘﺎﻥ ﻤﺨﺘﻠﻔﺘﺎﻥ ﻓﻲ ﻗﺭﺍﺀﺓ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﻥ ﺍﻻﺴﻁﻭﺍﻨﺔ ﻭﺒﺎﻟﻁﺒﻊ ﻫﻤﺎ ﻴـﺅﺜﺭﺍﻥ‬

‫ﺍﻭ ﻤﻌﺩل ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻜﻤﺎ ﻫﻭ ﻤﻌﻠﻭﻡ ﻤﻥ ﺍﻟﺭﺴﻡ ﺍﻟـﺴﺎﺒﻕ ﺍﻟﻤﻘﺎﺭﻨـﺔ ﺒـﻴﻥ‬ ‫‪transfer rate‬‬ ‫ﻓﻲ‬

‫ﻋﻠﻰ ﺍﻻﺴﻁﻭﺍﻨﺔ ﺘﻜـﻭﻥ ﻋﻠـﻰ ﺸـﻜل‬ ‫‪Tracks‬‬ ‫ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻭﺍﻻﺴﻁﻭﺍﻨﺔ ﻓﺎﻨﻙ ﺘﺭﻯ ﺍﻥ ﺍﻟـ‬

‫ﺤﻠﺯﻭﻥ ﻴﺒﺩﺍ ﻤﻥ ﺍﻟﻤﻨﺘﺼﻑ ﻭﻴﺎﺨﺩ ﻓﻲ ﺍﻻﺘﺴﺎﻉ ﺤﺘﻰ ﻨﻬﺎﻴﺔ ﺍﻻﺴﻁﻭﺍﻨﺔ ﻟﻠﺨﺎﺭﺝ‪.‬‬

‫ﻫﺫﺍ ﻴﻌﻨﻲ ﺍﻥ ﺴﺭﻋﺔ ﺩﻭﺭﺍﻥ ﺍﻟﻘﺭﺹ ﺘﺨﺘﻠﻑ ﺒﻤﻌﻨﻰ ﺍﻥ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺭﺠﻲ ﻴﺘﺤﺭﻙ ﺒـﺴﺭﻋﺔ ﺍﻋﻠـﻰ‬

‫ﻋﻨﺩﻤﺎ‬ ‫‪head‬‬ ‫ﺒﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺠﺯﺀ ﺍﻟﺩﺍﺨﻠﻲ ﻟﻼﺴﻁﻭﺍﻨﺔ ﻓﺒﺩﺍ ﺍﻟﻌﻠﻤﺎﺀ ﻴﻔﻜﺭﻭﻥ ﻫل ﻨﺯﻴﺩ ﻤﻥ ﺴﺭﻋﺔ ﺍﻟـ‬

‫ﻴﺒﺩﺍ ﻓﻲ ﺍﻟﺘﺤﺭﻙ ﺍﻟﻰ ﻤﻨﺘﺼﻑ ﺍﻟﻘﺭﺹ ﺍﻭ ﻨﻴﺜﺒﺘﻭﻥ ﺴﺭﻋﺔ ﺍﻻﺴﻁﻭﺍﻨﺔ ﻭﻴﺭﻜـﺯﻭﻥ ﻋﻠـﻰ ﺯﻴـﺎﺩﺓ‬

‫ﻟﻠﺠﺯﺀ ﺍﻟﺨﺎﺭﺠﻲ ﻤﻥ ﺍﻻﺴـﻁﻭﺍﻨﺔ؟‪،‬‬ ‫‪head‬‬ ‫ﻜﻠﻤﺎ ﺘﺤﺭﻙ ﺍﻟـ‬ ‫‪transfer rate‬‬ ‫ﺴﺭﻋﺔ ﺍﻟﻨﻘل ﺍﻭ ﺍﻟـ‬

‫ﻭ ﺍﻟـ ‪ ،CAV‬ﻓﻜل ﻤﻨﻬﻤﺎ ﻴﻤﺜل ﻁﺭﻴﻘﺔ ﻤﺨﺘﻠﻔﺔ‪.‬‬ ‫‪CLV‬‬ ‫ﻤﻥ ﻫﻨﺎ ﻨﺸﺎ ﻫﺫﺍﻥ ﺍﻟﻤﺼﻁﻠﺤﺎﻥ‬

‫ﺘﻤﺜل ﺘﻐﻴﺭ ﺴﺭﻋﺔ ﺍﻟﻤﻭﺘﻭﺭ ﺍﻟﻰ ﺴﺭﻋﺔ ﺍﻗل ﺍﻭ ﺩﻭﺭﺍﻥ ﺍﻻﺴـﻁﻭﺍﻨﺔ ﻜﻠﻤـﺎ ﺘﺤـﺭﻙ ﺭﺍﺱ‬ ‫‪CLV‬‬
‫ﺍﻟﻘﺭﺍﺀﺓ ﺍﻟﻰ ﺍﻟﺨﺎﺭﺝ ﻭﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﺍﻻﺴﻁﻭﺍﻨﺎﺕ ﻟﻭ ﺘﺘﺫﻜﺭ ﺒﻌـﺩ ﺍﻻﺴـﻁﻭﺍﻨﺎﺕ ﻴـﺼﺩﺭ ﻋﻨﻬـﺎ‬

‫ﺍﺼﻭﺍﺕ ﻤﺯﻋﺠﺔ ﻋﻥ ﺍﻟﻘﺭﺍﺀﺓ ﻓﻬﻲ ﺘﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ‪.CLV‬‬

‫ﻓﻬﻲ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ ﺍﻥ ﻴﻅل ﺴﺭﻋﺔ ﺍﻟﻤﻭﺘﻭﺭ ﺍﻭ ﺍﻟﺩﻭﺭﺍﻥ ﺜﺎﺒﺕ ﺴـﻭﺍﺀ ﻴﺘﺤـﺭﻙ ﺍﻟــ‬ ‫‪CAV‬‬ ‫ﺍﻤﺎ‬

‫ﻟﻴﺱ ﻟﻪ ﻤﻌﻨﻰ ﺤﻴﺙ ﺍﻨـﻪ ﻤـﻥ‬ ‫‪X‬‬ ‫ﺨﺎﺭﺝ ﺍﻭ ﺩﺍﺨل ﺍﻻﺴﻁﻭﺍﻨﺔ ﻭﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺠﻌﻠﺕ ﺍﻟﻌﺎﻤل‬ ‫‪head‬‬
‫ﻫـﻲ ﺴـﺭﻋﺔ ﺍﻟﻘﻁـﺎﻉ‬ ‫‪X‬‬ ‫ﺍﻟﺼﻌﺏ ﺍﻟﺘﻨﺒﺎ ﺒﺴﺭﻋﺔ ﺍﻻﺴﻁﻭﺍﻨﺔ ﻜﻜل ﻻﻥ ﺍﻟﺴﺭﻋﺔ ﺍﻟﺘﻲ ﺘﻤﺜﻠﻬﺎ ﺍﻟـ‬

‫ﻤﻥ ﺍﻻﺴﻁﻭﺍﻨﺔ ﻫﺫﺍ ﻤﻌﻨﺎﻩ ﺍﻨﻙ ﺘﻘﻴﺴﻬﺎ ﻓﻘﻁ ﻋﻨﺩﻤﺎ ﺘﺼل ﺍﻟـﻰ ﺍﺨـﺭ‬ ‫‪Outside track‬‬ ‫ﺍﻟﺨﺎﺭﺠﻲ‬

‫‪CD­ROM DRIVES‬‬ ‫ﻨﻘﻁﺔ ﻓﻲ ﻫﺫﺍ ﺍﻟﻘﻁﺎﻉ!!! ﻭﻟﻜﻥ ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺍﺩﺕ ﺍﻟﻰ ﻅﻬـﻭﺭ ﺍﺠﻬـﺯﺓ‬

‫ﻟﻴﺱ ﻟﻬﺎ ﺍﺼﻭﺍﺕ ﻤﺯﻋﺠﺔ‪.‬‬

‫‪CD­RW‬‬
‫‪CD­Rewriteable Disk‬‬
‫ﻫﺫﻩ ﺍﻟﻨﻭﻋﻴﺔ ﻤﻥ ﺍﻻﺴﻁﻭﺍﻨﺎﺕ ﺘﺴﻁﻴﻊ ﺍﻟﻜﺘﺎﺒﺔ ﺍﻭ ﺍﻟﺘﺴﺠﻴل ﻋﻠﻴﻬﺎ ﻋﺩﺓ ﻤـﺭﺍﺕ ﻭﻤﺤﻭﻫـﺎ ﻭﺍﻋـﺎﺩﺓ‬

‫ﻭﻟﻜﻥ ﻭﺤﺘﻰ ﺒﻌـﺩ‬ ‫‪CD­R‬‬ ‫ﺍﻟﻜﺘﺎﺒﺔ ﻤﺭﺓ ﺍﺨﺭﻯ ﻭﻫﻲ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ ﻤﻌﻘﺩﺓ ﺒﻌﺽ ﺍﻟﺸﻲﺀ ﻋﻥ ﺍﻟـ‬

‫‪CD­R‬‬ ‫ﺘﻁﻭﺭﺕ ﺍﻟﺘﻘﻨﻴﺔ ﻓﻬﻲ ﻟﻴﺴﺕ ﻭﺴﻴﻠﺔ ﺍﻤﻨﺔ ﻟﺤﻔﻅ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺒﺼﻔﺔ ﺩﺍﺌﻤﺎ ﻭﻴﻨﺼﺢ ﺒﺎﺴـﺘﺨﺩﺍﻡ‬

‫ﺒﺩﻭﻥ ﺍﻟﺩﺨﻭل ﻓﻲ‬ ‫‪CD­RW‬‬ ‫ﻟﺤﻔﻅ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺒﺼﻔﺔ ﺩﺍﺌﻤﺔ‪ .‬ﻓﺎﻟﻤﺎﺩﺓ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻻﺴﻁﻭﺍﻨﺎﺕ‬

‫‪Copyright © 2006 www.ask­pc.com All rights reserved‬‬


‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪34‬‬

‫ﺘﻌﻘﻴﺩﺍﺕ ﺍﻟﺼﻨﺎﻋﺔ ﻻﻴﻤﻜﻥ ﺒﺎﻴﺔ ﺤﺎل ﻤﻥ ﺍﻻﺤﻭﺍل ﺍﻥ ﺘﻌﻭﺩ ﺍﻟﻰ ﻁﺒﻴﻌﺘﻬﺎ ﺍﻻﻟﻰ ﻜﻤﺎ ﻜﺎﻨﺕ ﻗﺒـل ﺍﻥ‬

‫ﻫﺫﺍ ﻴﻌﻨـﻲ‬ ‫‪100%‬‬ ‫ﻤﺭﺓ ﺍﺨﺭﻯ ﺒﻨﺴﺒﺔ‬ ‫‪Flat‬‬ ‫ﻴﻘﻭﻡ ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﺒﺎﻟﻜﺘﺒﺔ ﻋﻠﻴﻬﺎ ﻭﺘﻐﻴﻴﺭﻫﺎ ﻓﻠﻥ ﺘﻌﻭﺩ‬

‫ﺍﻨﻪ ﻗﺩ ﻴﺤﺩﺙ ﺍﺨﻁﺎﺀ ﻓﻲ ﻗﺭﺍﺀﺓ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻓﻴﻤﺎ ﺒﻌﺩ!‬

‫‪CD­ROM / CD­RW Drives Interfaces‬‬


‫‪Motherboard‬‬ ‫ﻁﺭﻕ ﺘﻭﺼﻴل ﻤﺸﻐﻼﺕ ﺍﻻﻗﺭﺍﺹ ﺍﻟﻤﻀﻐﻭﻁﺔ ﻓﻲ ﺍﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﺍﻭ ﺍﻟـ‬

‫ﻴﺘﻡ ﺘﻭﺼﻴل ﻫﺫﻩ ﺍﻻﺠﻬﺯﺓ ﻋﻥ ﻁﺭﻴﻕ ﺍﺤﺩ ﺍﻟﺘﻭﺼﻴﻼﺕ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬

‫)‪IDE (ATAPI‬‬
‫‪Hard Disk‬‬ ‫ﻭﻫﻭ ﻨﻔﺱ ﺍﻟﻤﺴﺘﺨﺩﻡ ﻓﻲ ﺘﻭﺼﻴل ﺍﻟـ‬

‫‪SCSI‬‬
‫ﻭﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﻫﻲ ﻨﻔﺱ ﺍﻟﻁﺭﻴﻘﺔ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﺍﻴـﻀﺎ ﻓـﻲ‬

‫‪Hard Disk‬‬ ‫ﺘﻭﺼﻴل ﺍﻟـ‬

‫‪IEEE­1394‬‬ ‫ﺒﺎﻟﻤﻌﻴﺎﺭ‬ ‫‪USB‬‬


‫‪External‬‬ ‫ﻟﺘﻭﺼـﻴل‬ ‫ﻜﺎﺒل ‪USB‬‬ ‫ﻭﻫﻭ ﺍﺴﺘﺨﺩﺍﻡ‬

‫ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل ﺍﻭ ﻤﺎﻴﻁﻠﻕ ﻋﻠﻴـﻪ‬ ‫‪CD­RW‬‬


‫‪.FireWire‬‬

‫ﺍﻟﻤﺘﻭﻓﺭﺓ ﻓﻲ ﺍﻻﺴﻭﺍﻕ‬ ‫‪CD­R‬‬ ‫ﻭﺍﻻﻥ ﻨﺎﺘﻲ ﻻﺤﺠﺎﻡ ﺍﻻﺴﻁﻭﺍﻨﺎﺕ ﺍﻭ ﺍﻟـ‬

‫ﻫﻲ ﺍﺴﻁﻭﺍﻨﺎﺕ ﺫﺍﺕ ﺴﻌﺔ ﺘﺨﺯﻴﻨﻴﺔ ﻟﺤﻭﺍﻟﻲ ‪ ٦٥٠‬ﻤﻴﺠﺎ ﺒﺎﻴﺕ ﻤﻥ ﺍﻟﺒﻴﺎﻨـﺎﺕ‪،‬‬ ‫‪CD­R 650 MB‬‬
‫‪.Audio‬‬ ‫‪Tracks‬‬ ‫ﻭﺘﺴﺘﻁﻴﻊ ﺘﺴﺠﻴل ﺤﻭﺍﻟﻲ ‪ ٧٤‬ﺩﻗﻴﻘﺔ ﻤﻥ ﺍﻟـ‬

‫ﻭﻫﻲ ﺫﺍﺕ ﺴﻌﺔ ﺘﺨﺯﻴﻨﻴﺔ ﻟﺤﻭﺍﻟﻲ ‪ ٧٠٠‬ﻤﻴﺠﺎ ﺒﺎﻴﺕ ﻤﻥ ﺍﻟﺒﻴﺎﻨـﺎﺕ ﻭﺘـﺴﺘﻁﻴﻊ‬ ‫‪CD­R 700 MB‬‬
‫ﺤﻭﺍﻟﻲ ‪ ٨٠‬ﺩﻗﻴﻘﺔ ﻤﺘﻭﺍﺼل‪.‬‬ ‫‪Digital Audio Tracks‬‬ ‫ﺘﺴﺠﻴل‬

‫ﻫﻲ ﺍﺴﻁﻭﺍﻨﺎﺕ ﻗﺎﺩﺭﺓ ﻋﻠﻰ ﺘﺴﺠﻴل ﺍﻜﺜﺭ ﻤﻥ ‪ ٩٠٠‬ﻤﻴﺠﺎﺒﺎﻴﺕ ﻤـﻥ ﺍﻟﺒﻴﺎﻨـﺎﺕ‬ ‫‪CD­R 900 MB‬‬
‫ﻭﻟﻜﻥ ﻫﺫﻩ ﺍﻟﻨﻭﻋﻴﺔ ﻟﻡ ﺘﻼﻗﻲ ﺍﻗﺒﺎﻻ ﻋﺎﻟﻴﺎ ﻨﻅﺭﺍ ﻻﻨﻬﺎ ﺘﺤﺘﺎﺝ ﻏﻠﻰ ﺨﻭﺍﺹ ﺨﺎﺼﺔ ﻓﻲ ﺍﻟﺒﺭﺍﻤﺞ ﺍﻟﺘﻲ‬

‫‪Copyright © 2006 www.ask­pc.com All rights reserved‬‬


‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪35‬‬

‫ﻭﺍﻴـﻀﺎ‬ ‫ﺨﺎﺼﻴﺔ ‪Over Burn‬‬ ‫ﺍﻟﺫﻱ ﻴﻘﻭﻡ ﺒﺎﻟﻨﺴﺦ ﻭﻫﻲ‬ ‫‪DRIVE‬‬ ‫ﺘﻘﻭﻡ ﺒﺎﻟﻨﺴﺦ ﻭﺍﻴﻀﺎ ﻓﻲ ﺍﻟـ‬

‫ﻓﻠﻡ ﺘﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻟﻨﻭﻋﻴﺔ ﺒﻜﺜﺭﺓ‪.‬‬ ‫‪DVD‬‬ ‫ﻨﻅﺭ‪‬ﺍ ﻟﺭﺨﺹ ﺴﻌﺭ ﺍﻟـ‬

‫ﻭﻤـﺴﺎﺤﺘﻬﺎ‬ ‫ﻤﻘـﺎﺱ "‪3.5‬‬ ‫ﻫﺫﻩ ﺍﻟﻨﻭﻋﻴﺔ ﺍﻴﻀﺎ ﻟﻡ ﺘﺴﺘﺨﺩﻡ ﺒﻜﺜﺭﺓ ﻭﻫﻲ‬ ‫‪CD­R Mini 150 MB‬‬
‫ﺤﻭﺍﻟﻲ ‪ ١٥٠‬ﻤﻴﺠﺎﺒﺎﻴﺕ‪.‬‬

‫‪DVD­Drive‬‬
‫‪Digital Versatile (Video) Disk‬‬ ‫ﺍﻭ‬ ‫‪DVD‬‬ ‫ﻫﻭ ﻤﺸﻐل ﺍﻗﺭﺍﺹ‬

‫‪Single‬‬ ‫ﻴـﺴﺘﺨﺩﻡ ﺘﻘﻨﻴـﺔ‬ ‫‪DVD‬‬ ‫ﺍﻻ ﺍﻥ ﺍﻟــ‬ ‫‪CD Drive‬‬ ‫ﻫﻭ ﻴﺸﺒﻪ ﻤﺸﻐل ﺍﻗـﺭﺍﺹ ﺍﻟــ‬

‫ﻴـﺩﻋﻡ‬ ‫‪DVD‬‬ ‫ﻭﺍﺼﺒﺢ ﺍﻟــ‬ ‫‪DVD­R‬‬ ‫ﻟﻠﻘﺭﺍﺀﺓ ﻭﺍﻟﻜﺘﺎﺒﺔ ﻋﻠﻰ ﺍﻟـ‬ ‫‪Frequency Red Laser‬‬
‫ﻴﺩﻋﻡ ﺍﻟﻜﺘﺎﺒﺔ ﻭﺍﻟﻘﺭﺍﺀﺓ ﻋﻠـﻰ ﻭﺍﺠﻬﺘـﻴﻥ‬ ‫‪DVD‬‬ ‫ﻋﻠﻰ ﺍﻟﻭﺠﻪ ﺍﻟﻭﺍﺤﺩ ﻻﻥ ﺍﻟـ‬ ‫‪2.6 GB‬‬ ‫ﺍﻜﺜﺭ ﻤﻥ‬

‫ﻟﻘﺭﺹ ﺍﻟـ ‪ ،DVD‬ﻭﻻﺤﻅ ﺍﻟﺘﺎﻟﻲ‪:‬‬

‫­‪CD‬‬ ‫ﻭﻏﻴﺭﻫﺎ ﻤﻥ ﺍﻨﻭﺍﻉ ﺍﻻﺴﻁﻭﺍﻨﺎﺕ‪ ،‬ﻟﻜـﻥ‬ ‫‪CD­R‬‬ ‫ﻴﻤﻜﻨﻪ ﺍﻥ ﻴﻘﺭﺍ ﺍﺴﻁﻭﺍﻨﺎﺕ‬ ‫‪DVD Drive‬‬
‫ﻴﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ ﻤﺨﺘﻠﻔﺔ‪ ،‬ﺍﻻ ﺍﻥ ﻫﻨـﺎﻙ‬ ‫‪DVD‬‬ ‫ﻨﻅﺭﺍ ﻻﻥ ﺍﻟـ‬ ‫‪DVD‬‬ ‫ﻻ ﻴﻤﻜﻨﻪ ﻗﺭﺍﺀﺓ ﺍﻟـ‬ ‫‪Drive‬‬
‫ﺤﻴـﺙ ﻴﺤـﻭﻱ‬ ‫‪Combo Drive‬‬ ‫ﻗﺩ ﻅﻬﺭﺕ ﻓﻲ ﺍﻻﺴﻭﺍﻕ ﺘﺩﻋﻰ‬ ‫‪Drives‬‬ ‫ﺍﻨﻭﺍﻉ ﺍﺨﺭﻯ ﻤﻥ ﺍﻟـ‬

‫‪ ،CD­RW +‬ﻭﻟﻜﻥ ﻫﻨﺎﻙ ﺘﻘﻨﻴﺎﺕ ﻴﺘﻡ ﺘﻁﻭﻴﺭﻫﺎ ﺤﺎﻟﻴـﺎ ﺒﺎﺴـﺘﺨﺩﺍﻡ ﻤﺎﻴـﺩﻋﻰ‬ ‫‪DVD Reader‬‬
‫ﻤـﻥ ﺍﻟﺒﻴﺎﻨـﺎﺕ‬ ‫‪15GB‬‬ ‫ﻗﺎﺩﺭﺓ ﻋﻠﻰ ﺤﻤل ﺍﻜﺜﺭ ﻤﻥ‬ ‫‪DVD‬‬ ‫ﻟﺘﺠﻌل ﺍﺴﻁﻭﺍﻨﺔ ﺍﻟـ‬ ‫‪Blue Laser‬‬
‫ﻋﻠﻰ ﺍﻟﻭﺠﻪ ﺍﻟﻭﺍﺤﺩ!‪.‬‬

‫ﻫﻨﺎﻙ ﺍﺠﻬﺯﺓ ﺍﺨﺭﻯ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻬﺎ ﻓﻲ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ‬

‫‪،Removable‬‬ ‫‪Media‬‬ ‫ﻭﺘﻨﺩﺭﺝ ﺘﺤﺕ ﺍﻟــ‬

‫ﺍﻭ ﻤﺸﻐل ﺍﻟـﺸﺭﺍﺌﻁ‬ ‫‪Tape Drive‬‬ ‫ﻤﺜل ﺍﻟـ‬

‫ﻭﻫﻲ ﻟﻡ ﻴﺴﺘﺨﺩﻡ ﻜﺜﻴﺭﺍ ﺍﻻ ﺍﻥ ﺍﻟﺒﻌﺽ ﻤﻨﻪ ﻗـﺩ‬

‫ﺘﻡ ﺘﻁﻭﻴﺭﻩ ﻟﻠﻌﻤل ﻜﻨﻅﺎﻡ ﺤﻔﻅ ﻟﻠﺒﻴﺎﻨﺎﺕ ﻨﻅـﺭﺍ‬

‫‪.Tape‬‬ ‫‪Backup‬‬ ‫ﻟﻜﺒﺭ ﺴﻌﺘﻪ ﺍﻟﺘﺨﺯﻴﻨﻴﺔ ﻭﺍﻁﻠﻕ ﻋﻠﻴﻪ‬

‫ﺍﻭ‬ ‫‪DAT‬‬ ‫ﻭﻴﺴﺘﺨﺩﻡ ﻋﺩﺓ ﺍﺸﺭﻁﺔ ﻟﻠﺘﺴﺠﻴل ﻭﻤـﻥ ﺍﺸـﻬﺭﻫﺎ‬

‫‪ ،Digital‬ﻭﺍﻴﻀﺎ ﻤﻥ ﺍﻻﺠﻬﺯﺓ ﺍﻻﺨـﺭﻯ‬ ‫‪Audio Tapes‬‬


‫ﻭﻫﻭ ﺍﻴﻀﺎ‬ ‫‪ ZIP Drive‬ﻭﻫﻭ ﻴﺘﻡ ﺘﻭﺼﻴﻠﻪ ﺒـ‪USB‬‬ ‫ﺠﻬﺎﺯ‬

‫ﺍﻻ ﺍﻥ ﺴﻌﺘﻪ ﺍﻟﺘﺨﺯﻴﻨﻴﺔ ﺍﻜﺒﺭ ﻗـﺩ‬ ‫‪Floppy Disk‬‬ ‫ﻴﺸﺒﻪ ﺍﻟـ‬

‫ﺘﺼل ﺍﻟﻰ ‪ ٢٥٠‬ﻤﻴﺠﺎ ﺍﻭ ﺍﻜﺜﺭ‪.‬‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 36

‫ﻭﺍﻻﻥ ﺒﻌﺩ ﺍﻥ ﺘﻌﺭﻓﻨﺎ ﻋﻠﻰ ﻤﻌﻅﻡ ﺍﺠﻬﺯﺓ ﺍﻟﺘﺨﺯﻴﻥ ﻓﺴﻭﻑ ﻨﺘﻁﺭﻕ ﻓﻲ ﺍﻟﻘﺭﺓ ﺍﻟﺘﺎﻟﻴﺔ ﺍﻟﻰ ﺍﻻﺠﻬـﺯﺓ‬

.‫ﻭﻤﺎ ﻴﺘﻌﻠﻕ ﺒﻬﺎ ﻤﻥ ﺘﻘﻨﻴﺎﺕ‬ Peripheral Devices ‫ﺍﻟﻤﻠﺤﻘﺔ ﺍﻭ ﻤﺎ ﺘﺴﻤﻰ‬

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‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﻠﺤﻘﺔ‬

‫‪Peripheral Devices‬‬

‫ﻭﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﻠﺤﻘﺔ ﻴﺘﻡ ﺍﻟﺤﺎﻗﻬﺎ ﺒﺎﻟﻜﻤﺒﻴﻭﺘﺭ ﻋﻥ ﻁﺭﻴﻕ ﺍﺤﺩﻯ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﺘﺎﻟﻲ ﻜﻤﺎ ﻓﻲ ﺍﻟﻤﺨﻁﻁ‬

‫‪Peripheral Devices‬‬

‫‪Serial‬‬ ‫‪Parallel‬‬ ‫‪USB‬‬ ‫‪IEEE 1394‬‬ ‫‪Wireless‬‬


‫‪FireWwire‬‬

‫‪Radio‬‬ ‫‪Bluetooth‬‬ ‫‪Infrared‬‬

‫ﻭﻜﻤﺎ ﻫﻭ ﻭﺍﻀﺢ ﻤﻥ ﺍﻟﻤﺨﻁﻁ ﺒﺎﻻﻋﻠﻰ ﺍﻜﺜﺭ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺭﺒـﻁ ﺍﻻﺠﻬـﺯﺓ ﺍﻟﻤﻠﺤﻘـﺔ‬

‫ﻓﺴﻭﻑ ﻨﺒﺩﺍ ﺒﺘﻌﺭﻴﻑ ﻜل ﺠﺯﺀ ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ‪:‬‬

‫‪Serial‬‬
‫ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﻓﻲ ﺍﻟﺭﺒﻁ ﻫﻲ ﺍﺒﺴﻁ ﻁﺭﻴﻘﺔ ﻓﻲ ﺍﻟﺭﺒﻁ ﻟﻼﺠﻬﺯﺓ ﻭﻫﻲ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴـﺔ ﺍﻟﻨﻘـل ﻋـﻥ‬

‫ﻓﻲ ﻜل ﻤﺭﺓ ﻭﺍﻴﻀﺎ ﻤﻠﻑ ﻤﺜﻼ ﻜل ﻤﺭﺓ ﻭﺍﺭﺍﺴـل ﺍﻟﻤﻌﻠﻭﻤـﺎﺕ ﻓـﻲ ﺠﻤﻴـﻊ‬ ‫‪Bit‬‬ ‫ﻁﺭﻴﻕ ﺍﺭﺴﺎل‬

‫ﻭﻫﻲ ﺘﻌﻨﻲ ﺍﺭﺴﺎل ﻭﺍﺴـﺘﻘﺒﺎل ﻓـﻲ ﺍﻥ ﻭﺍﺤـﺩ‬ ‫‪Full Duplex‬‬ ‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﺤﺩﻴﺜﺔ ﻴﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ‬

‫ﻭﻫﻲ ﺍﻤﺎ ﺍﺭﺴﺎل ﺍﻭ ﺍﺴﺘﻘﺒﺎل ﻓﻲ ﻨﻔﺱ ﺍﻟﻠﺤﻅﺔ ﻭﻤﻥ‬ ‫‪Half­Duplex‬‬ ‫ﻭﻜﺎﻨﺕ ﻗﺩﻴﻤﺎ ﺘﺴﺘﺨﺩﻡ ﻁﺭﻴﻘﺔ‬

‫ﺘـﺴﺘﺨﺩﻡ ﻟﻨﻘـل‬ ‫‪Protocols‬‬ ‫ﺍﻴﻀﺎ ﻫﻲ ﺍﻟـ ‪ ،Modem‬ﻭﻫﻨـﺎﻙ‬ ‫‪Serial‬‬ ‫ﺍﺸﻬﺭ ﺍﺠﻬﺯﺓ ﺍﻟـ‬

‫‪Asynchronous‬‬ ‫ﻭ‬ ‫‪Synchronous‬‬ ‫ﻭﻫﻤﺎ ﻁﺭﻴﻘﺘﻴﻥ‬ ‫‪Serial Peripherals‬‬ ‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﻓﻲ ﺍﻟـ‬

‫‪.‬‬

‫ﺒﻤﻌﻨﺎﻫﺎ ﺍﻟﻌﺎﻡ ﻫﻲ ﺘﻨﺎﻏﻡ ﺤﻴﺙ ﺘﺘﻔﻕ ﻁﺭﻴﻘﺔ ﺍﻻﺭﺴﺎل ﻭﺍﻻﺴـﺘﻘﺒﺎل ﻓـﻲ ﻨﻔـﺱ‬ ‫‪Synchronous‬‬
‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﺘﺼﻠﺔ ﻤﻊ ﺒﻌﻀﻬﺎ ﺤﻴﺙ ﻴﺒﺩﺍ ﺍﻟﻨﻘل ﺒﺼﻔﺭ ﻤﺜﻼ ﻟﺠﻤﻴﻊ ﺍﻻﺠﻬﺯﺓ ﻓﻲ ﺍﻥ ﻭﺍﺤﺩ‪.‬‬

‫ﻫﻲ ﻋﺩﻡ ﺍﻟﺘﻨﺎﻏﻡ ﻭﺍﻟﺘﻲ ﻟﻴﺱ ﻤﻥ ﺍﻟﻀﺭﻭﺭﻱ ﺍﻥ ﺘﺒﺩﺍ ﺍﻻﺠﻬﺯﺓ ﻓﻲ ﺍﻟﻨﻘل ﻤـﻥ‬ ‫‪Asynchronous‬‬
‫ﺼﻔﺭ ﻤﺜﻼ ﻓﻲ ﻨﻔﺱ ﺍﻟﻠﺤﻅﺔ ﻭﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﺘﺘﻁﻠﺏ ﻭﺠﻭﺩ ﺍﻭ ﺘﺤﺩﻴﺩ ﺒﻴﺎﻨﺎﺕ ﺒﺩﺍﻴﺔ ﺍﻟﻨﻘـل ﻭﻨﻬﺎﻴﺘـﺔ‬

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‫ﻓـﻲ‬ ‫ﺍﻱ ‪Serial‬‬ ‫ﺒﻴﻥ ﺍﻻﺠﻬﺯﺓ ﻭﺍﻴﻀﺎ ﻜﻤﻴﺔ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺘﻲ ﺴﻭﻑ ﺘﻨﻘل‪ ،‬ﻭﺘﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ‬

‫ﻭﺍﻟـ ‪.keyboard‬‬ ‫‪Mouse‬‬ ‫ﺭﺒﻁ ﺍﺠﻬﺯﺓ ﺍﻟـ‬

‫‪Parallel‬‬
‫‪Bandwidth‬‬ ‫ﻜل ﻤـﺭﺓ ﺒـﺴﻌﺔ ﺍﻭ‬ ‫‪8 Bit‬‬ ‫ﺤﻴﺙ ﺍﻨﻬﺎ ﺘﻨﻘل‬ ‫ﺘﻘﻨﻴﺔ ‪Serial‬‬ ‫ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺘﺨﺘﻠﻑ ﻋﻥ‬

‫ﻭﻗﺩ ﺍﺴﺘﺨﺩﻤﺕ ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﻓﻲ ﻗﻁﺎﻉ ﻋﺭﻴﺽ ﻤﻥ ﺍﻻﺠﻬﺯﺓ ﻤﺜل ﺍﻟــ ﻁﺎﺒﻌـﺎﺕ‬ ‫‪12Mb/s‬‬ ‫ﺘﺒﻠﻎ‬

‫ﻭﺍﻴﻀﺎ ﺍﺠﻬﺯﺓ ﺨﺎﺼﺔ ﺒﺎﻟﺤﻤﺎﻴﺔ ﻟﺒﻌﺽ ﺍﻟﺒﺭﻤﺠﻴـﺎﺕ ﺍﻁﻠـﻕ‬ ‫‪Scanners‬‬ ‫ﻭﺒﻌﺽ ﺍﻟـ‬ ‫‪Printers‬‬
‫ﻭﺨﻼﻓـﻪ‪،‬‬ ‫‪External Hard Drives‬‬ ‫ﻭﺍﻴﻀﺎ ﺒﻌـﺽ ﺍﻻﺠﻬـﺯﺓ ﻤﺜـل ﺍﻟــ‬ ‫‪Dongle‬‬ ‫ﻋﻠﻴﻬﺎ‬

‫ﻭﺍﺴﺘﺨﺩﻤﺕ ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﺍﻴﻀﺎ ﻗﺩﻴﻤﺎ ﻟﺭﺒﻁ ﺠﻬﺎﺯﻴﻥ ﻜﻤﺒﻴﻭﺘﺭ ﺒﺒﻌﻀﻬﻤﺎ ﺒﺒﺭﻨﺎﻤﺞ ﺨﺎﺹ ﺒﺫﻟﻙ‪.‬‬

‫‪USB‬‬
‫ﻭﻓـﻲ‬ ‫ﺍﻟـ ‪Parallel‬‬ ‫ﻭ‬ ‫ﺍﻟﺤﺩﻴﺙ ﻟﻠـ‪Serial‬‬ ‫ﻭﻫﻭ ﺍﻟﺒﺩﻴل‬ ‫‪Universal Serial Bus‬‬ ‫ﻫﻭ ﺍﺨﺘﺼﺎﺭ‬

‫‪IBM‬‬ ‫ﻭ‬ ‫‪Microsoft‬‬ ‫ﻭ‬ ‫‪Compaq‬‬ ‫ﺍﻟﺤﻘﻴﻘﺔ ﻫﻭ ﻨﺘﺎﺝ ﺍﺒﺘﻜﺎﺭ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺸﺭﻜﺎﺕ ﺍﻟﻌﻤﻼﻗﺔ ﻤﺜـل‬

‫ﻤﺜل ﺍﻟـ‬ ‫ﺘﺴﺘﺨﺩﻡ ‪Low Bandwidth‬‬ ‫ﻭﺍﺨﺭﻭﻥ ﻭﻫﻭ ﺼﻤﻡ ﺒﻐﺭﺽ ﺨﺩﻤﺔ ﻭﺭﺒﻁ ﺍﻟﻤﻠﺤﻘﺎﺕ ﺍﻟﺘﻲ‬

‫ﻟﻜﻥ ﺤﻘﻴﻘﺔ ﺴﺭﻋﺎﻥ ﻤﺎ ﺩﺨل ﻓﻲ ﺍﻟﺴﺒﺎﻕ ﺍﺠﻬـﺯﺓ‬ ‫‪Printers‬‬ ‫ﻭﺍﻟـ‬ ‫‪Mouse‬‬ ‫ﻭ ﺍﻟـ‬ ‫‪keyboard‬‬
‫ﻭﻟﻜﻥ ﻤﻥ ﺍﻫﻡ ﺍﻻﺸـﻴﺎﺀ ﺍﻟﺘـﻲ‬ ‫‪External Hard Drives‬‬ ‫ﻭ‬ ‫‪CD ROM Drives‬‬ ‫ﺍﺨﺭﻯ ﻤﺜل‬

‫ﺍﻱ ﺍﻤﻜﺎﻨﻴﺔ ﺘﺭﻜﻴﺏ ﻭﻓﺼل ﺍﻟﺠﻬﺎﺯ ﺒﺩﻭﻥ ﺍﻏﻼﻕ‬ ‫ﺨﺎﺼﻴﺔ ‪Hot Swapping‬‬ ‫ﻫﻭ‬ ‫ﺍﻟـ ‪USB‬‬ ‫ﺘﻤﻴﺯ‬

‫ﻭﺍﻟﺫﻱ ﻴﺩﻋﻡ ﺘﻭﺼـﻴل ﺤﺘـﻰ ‪١٢٧‬‬ ‫‪USB 1.1‬‬ ‫ﻫﻨﺎﻙ‬ ‫ﺍﻟـ ‪USB‬‬ ‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪ .‬ﻭﻫﻨﺎﻙ ﻨﻭﻋﻴﻥ ﻤﻥ‬

‫ﻭﻻﺤﻅ ﺍﻥ ﺍﻗﺼﻰ ﻁﻭل ﻤﺴﻤﻭﺡ ﺒـﻪ‬ ‫‪12Mb/s‬‬ ‫ﺠﻬﺎﺯ ﻤﻊ ﺒﻌﻀﻬﻤﺎ ﺍﻟﺒﻌﺽ ﻭﺒﻤﻌﺩل ﻨﻘل ﺒﻴﺎﻨﺎﺕ‬

‫ﻭﺍﻻﺠﻬﺯﺓ ﺍﻟﺘﻲ ﺘـﺩﻋﻡ‬ ‫‪480 Mb/s‬‬ ‫ﻭﺍﻟﺫﻱ ﻴﺩﻋﻡ ﻨﻘل ﺒﻴﺎﻨﺎﺕ ﺤﺘﻰ‬ ‫‪USB 2.0‬‬ ‫ﻭﻫﻨﺎﻙ‬ ‫ﻫﻭ ‪10m‬‬
‫ﻫﺫﺍ ﺍﻟﻨﻭﻉ ﺘﺠﺩ ﻋﻠﻴﻬﺎ ﻫﺫﺍ ﺍﻟﺸﻌﺎﺭ‬

‫‪IEEE 1394 or FireWire‬‬


‫ﻭﺘﻡ ﺘﺼﻤﻴﻤﻪ ﻟﻼﺠﻬـﺯﺓ‬ ‫‪Apple‬‬ ‫ﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﺘﻘﻨﻴﺔ ﺘﻭﺼﻴل ﺍﻟﻤﻠﺤﻘﺎﺕ ﺘﻡ ﺍﺒﺘﻜﺎﺭﺓ ﻤﻥ ﻗﺒل ﺸﺭﻜﺔ‬

‫ﻭﻴﺩﻋﻡ ﺘﻭﺼـﻴل ﺤﺘـﻰ‬ ‫‪High Bandwidth Devices‬‬ ‫ﺍﻟﺘﻲ ﺘﺩﻋﻡ ﻤﻌﺩل ﻨﻘل ﺒﻴﺎﻨﺎﺕ ﻋﺎﻟﻲ ﺠﺩﺍ‬

‫ﻓﻲ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻫﻭ ﻻ ﻴﺴﺘﺨﺩﻡ ﺒﻜﺜـﺭﺓ ﻓـﻲ ﺍﺠﻬـﺯﺓ‬ ‫‪400Mb/s‬‬ ‫‪ ٦٣‬ﺠﻬﺎﺯ ﻓﻲ ﺍﻟﺴﻠﺴﺔ ﺒﺩﻋﻡ‬

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‫ﻓﻲ ﺘﻭﺼﻴل ﻜﺎﻤﻴﺭﺍﺕ‬ ‫‪FireWire‬‬ ‫ﻭﻴﺴﺘﺨﺩﻡ ﺍﻟـ‬ ‫‪USB 2.0‬‬ ‫ﻨﻅﺭﺍ ﻟﻭﺠﻭﺩ ﺍﻟﻤﻨﺎﻓﺱ ﺍﻟﻘﻭﻱ‬ ‫‪IBM‬‬
‫‪.‬‬ ‫‪External hard Disks‬‬ ‫ﺍﻟﻔﻴﺩﻭ ﺍﻟﺭﻗﻤﻴﺔ ﻭﺍﻟـ‬

‫‪Wireless Peripherals‬‬
‫ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﻼﺴﻠﻜﻴﺔ ﻓﻲ ﺘﻭﺼﻴل ﺍﻟﻤﻠﺤﻘﺎﺕ‪ ،‬ﺘﻌﺘﻤﺩ ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﻋﻠﻰ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺘﻘﻨﻴـﺎﺕ ﺍﻻﺨـﺭﻯ‬

‫ﺍﻟﺘﻲ ﺒﺩﺍﺕ ﻓﻲ ﺍﻻﻀﻤﺤﻼل ﺒﻅﻬـﻭﺭ ﺍﻟﺘﻘﻨﻴـﺔ ﺍﻟﺠﺩﻴـﺩﺓ ﺍﻟﺨﺎﺼـﺔ‬ ‫‪Infrared‬‬ ‫ﻭﻟﻌل ﻤﻥ ﺍﺸﻬﺭﻫﺎ‬

‫‪Wireless‬‬ ‫ﻭﺍﻟﺘﻲ ﺍﺴﺘﺨﺩﻤﺕ ﻓـﻲ ﺘﻭﺼـﻴل ﺍﻟــ‬ ‫‪Radio‬‬ ‫ﻭﻫﻨﺎﻙ ﺍﻴﻀﺎ ﺘﻘﻨﻴﺔ‬ ‫ﺒـ‪Bluetooth‬‬
‫‪Infra Red Data‬‬ ‫ﺍﻭ‬ ‫ﺍﻟـ ‪IrDA‬‬ ‫‪ ،Wireless‬ﻭﺍﺴﺘﺨﺩﻤﺕ‬ ‫‪Mouse‬‬ ‫ﻭﺍﻴﻀﺎ ﺍﻟـ‬ ‫‪keyboard‬‬
‫‪Personal‬‬ ‫ﺍﻭ‬ ‫ﺍﻟﻤﺤﻤﻭﻟـﺔ ‪PDA‬‬ ‫ﻓﻲ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﺕ ﺒﻴﻥ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺍﻻﺠﻬﺯﺓ‬ ‫‪Association‬‬
‫ﺘﻌﻨـﻲ‬ ‫‪Mb‬‬ ‫ﻻﺤـﻅ ﺍﻥ‬ ‫‪12Mb/s‬‬ ‫‪ ،Device‬ﻭﻫﻲ ﺘﺩﻋﻡ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒـﺴﺭﻋﺔ‬ ‫‪Assistance‬‬
‫ﺍﻥ ﻴﻜﻭﻥ ﺍﻟﺠﻬﺎﺯﻴﻥ ﻤﺘﻘﺎﺭﺒﻴﻥ ﺠﺩﺍ ﻤـﻥ‬ ‫ﺍﻟـ ‪IrDA‬‬ ‫ﻭﺘﺘﻁﻠﺏ‬ ‫‪Mega Byte‬‬ ‫ﻭﻟﻴﺱ‬ ‫‪Mega Bit‬‬
‫ﺒﻌﻀﻬﻤﺎ ﻟﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ‪.‬‬

‫‪Radio‬‬ ‫ﻴﻌﻤل ﻻﺴﻠﻜﻴﺎ ﺒﺘﻘﻨﻴﺔ‬ ‫‪ Keyboard‬ﻭ‪Mouse‬‬ ‫ﺼﻭﺭﺓ ﺘﻭﻀﻊ‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 40

Bluetooth ‫ﺼﻭﺭﺓ ﺘﻭﻀﺢ ﺍﺴﺘﺨﺩﺍﻤﺎﺕ ﺍﻟـ‬

‫ﻭﺍﻟﺘﻲ ﺘﻭﺠﺩ ﻋﻠـﻰ ﺠﻤﻴـﻊ‬ Bluetooth ‫ﻭﺍﻴﻀﺎ ﺘﻭﻀﺢ ﻟﻙ ﺸﻜل ﻋﻼﻤﺔ ﺍﻟـ‬

‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﺘﻲ ﺘﺩﻋﻡ ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﺤﺩﻴﺜﺔ‬

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‫ﺍﻟﻤﻘﺎﺒﺱ ﻭﺍﻟﻭﺼﻼﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫‪Ports & Connectors‬‬

‫ﻫﻨﺎﻙ ﻤﻘﺎﺒﺱ ﻋﺩﻴﺩﺓ ﺘﺴﺘﺨﺩﻡ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺴﻭﻑ ﻨﺩﺭﺝ ﻟﻙ ﻓﻴﻤﺎ ﻴﻠﻲ ﺍﺸﻬﺭﻫﺎ ﻤﺜل ﻤﻘﺎﺒﺱ ﺘﻭﺼﻴل‬

‫ﻭﺨﻼﻓﻪ ﻭﻓﻴﻤﺎ ﻴﻠﻲ ﺍﻟﺠﺩﺍﻭل ﺍﻟﺘﻲ ﺘﻭﻀﺢ ﻟﻙ ﻜل ﻤﻘﺒﺱ ﻭﺍﻟﻜﺎﺒل ﺍﻟﺨﺎﺹ ﺒﻪ‬ ‫‪Monitor‬‬ ‫ﺍﻟـ‬

‫‪Cables & Interfaces‬‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 42

Cables & Interfaces

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‫ﺍﺠﻬﺯﺓ ﺍﻟﻔﺎﻜﺱ ﻤﻭﺩﻴﻡ‬

‫‪Modem Device‬‬

‫ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻫﻲ‬ ‫‪Serial‬‬ ‫ﻤﻥ ﺍﺸﻬﺭ ﺍﻻﺠﻬﺯﺓ ﺍﻟﺘﻲ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ‬ ‫‪Modem‬‬ ‫ﺘﻌﺘﺒﺭ ﺍﺠﻬﺯﺓ ﺍﻟـ‬

‫ﻨﺸﺎﺕ ﻤﻥ ﺘﻼﻗـﻲ‬ ‫ﻨﻭﻋﻴﻥ ﻫﻨﺎﻙ ‪ Internal Modem‬ﻭ ‪ External Modem‬ﻭﻜﻠﻤﺔ ‪Modem‬‬


‫ﻭﻫﻲ ﺘﺴﺘﺨﺩﻡ ﻟﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﻥ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻰ ﺍﺨﺭ‬ ‫‪Modulate – Demodulate‬‬ ‫ﺍﻟﻤﺼﻁﻠﺤﻴﻥ‬

‫ﻋﺒﺭ ﺍﺴﻼﻙ ﺍﻟﺘﻠﻴﻔﻭﻥ ﻭﻫﻭ ﺍﺸﻬﺭ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻟﻠﺩﺨﻭل ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ‪.‬‬

‫ﺍﻭ ﺒﻴﺎﻨـﺎﺕ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ‬ ‫‪Digital Data‬‬ ‫ﻫﻲ ﻋﺒﺎﺭﺓ ﻋﻥ ﺘﺤﻭﻴـل ﺍﻟــ‬ ‫ﻭﻋﻜﻠﻴﺔ ‪Modulation‬‬
‫ﺍﻤـﺎ ﻋﻤﻠﻴـﺔ‬ ‫‪Analogue Data‬‬ ‫ﺍﻟﺭﻗﻤﻴﺔ ﺍﻟﻰ ﺒﻴﺎﻨﺎﺕ ﺘﺼﻠﺢ ﻟﻠﻨﻘل ﻋﺒـﺭ ﺍﺴـﻼﻙ ﺍﻟﺘﻠﻴﻔـﻭﻥ ﺍﻭ‬

‫‪ Analogue‬ﺍﻟـﻰ ‪Digital‬‬ ‫ﻫﻲ ﻋﻜﺱ ﺍﻟﻌﻤﻠﻴﺔ ﺍﻱ ﺘﺤﻭﻴل ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﻤـﻥ‬ ‫‪Demodulation‬‬


‫ﻟﻴﻔﻬﻤﻬﺎ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻤﺭﺓ ﺍﺨﺭﻯ‪.‬‬

‫‪External USB Modem‬‬ ‫‪Internal PCI Modem‬‬

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‫ﺍﻟﻁﺎﺒﻌﺎﺕ ‪Printers‬‬

‫ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﻌـﺩ ﺍﻟـﺸﺎﺸﺔ ﺍﻭ‬ ‫‪Output Devices‬‬ ‫ﺘﻌﺘﺒﺭ ﺍﻟﻁﺎﺒﻌﺎﺕ ﻤﻥ ﺍﺸﻬﺭ ﺍﺠﻬﺯﺓ ﺍﻻﺨﺭﺍﺝ‬

‫ﻤﺒﺎﺸﺭﺓ‪ .‬ﻭﺍﻟﻁﺎﺒﻌﺎﺕ ﺘﻨﻘﺴﻡ ﺍﻟﻰ ﻋﺩﺓ ﺍﻨﻭﺍﻉ ﻫﻲ ﻜﻤﺎ ﻴﻠﻲ‪:‬‬ ‫‪Monitor‬‬ ‫ﺍﻟـ‬

‫‪Impact Printers‬‬
‫ﻭﻫﻲ ﻨﻭﻉ ﻗﺩﻴﻡ ﺍﻻ ﺍﻨﻪ ﻻﻴﺯﺍل ﻴـﺴﺘﺨﺩﻡ ﺤﺘـﻰ ﺍﻻﻥ‬

‫ﻭﻫﻲ ﺘﻌﺘﻤﺩ ﻋﻠﻰ ﻓﻜﺭﺓ ﻋﻤل ﺒﺴﻴﻁﺔ ﺘﺸﺒﻪ ﺍﻻﻟﺔ ﺍﻟﻜﺎﺘﻴﺔ‬

‫‪Print‬‬ ‫ﻭﻫﻲ ﺍﻟﻨﻘﺭ ﻋﻠﻰ ﺸﺭﻴﻁ ﺤﺒﺭ ﺒﺭﺍﺱ ﻟﻠﻁﺒﺎﻋـﺔ‬

‫ﺒﺩﻻ ﻤﻥ ﺍﻟﺤﺭﻭﻑ ﺍﻟﺒﺎﺭﺯﺓ‪.‬‬ ‫‪head‬‬


‫ﺍﻻ ﺍﻨﻬﺎ ﺒﻁﻴﺌﺔ ﻭﻤﺯﻋﺠﺔ ﺠﺩﺍ ﻭﻤﻥ ﺍﺸﻬﺭ ﺍﻻﻨﻭﺍﻉ ﺍﻟﺘﻲ‬

‫ﺍﻻﻥ ﻫﻲ ‪Dot Matrix‬‬ ‫ﺘﺴﺘﺨﺩﻡ ﺤﺘﻰ‬

‫‪Inkjet Printers‬‬
‫ﻫﻲ ﻤﺎ ﺘﻌﺭﻑ ﺒﺎﺴﻡ ﻨﺎﻓﺜﺎﺕ ﺍﻟﺤﺒـﺭ‬

‫ﻭﻫﻲ ﺘـﻀﻡ ﻨـﻭﻋﻴﻥ ﻤـﻥ ﺍﻟــ‬

‫‪Bubble Jet‬‬ ‫ـﺎ‬


‫ﻫﻤـ‬ ‫‪Printers‬‬
‫‪Piezoelectric‬‬ ‫ﻭ‬ ‫‪Printers‬‬
‫‪Bubble‬‬ ‫‪ ،Printers‬ﻭﺘﻌﺘﻤﺩ ﺘﻘﻨﻴﺔ‬

‫ﻋﻠﻰ ﻭﺠﻭﺩ ﺨﺭﻁﻭﺸﺔ ﺍﻟﺤﺒـﺭ‬ ‫‪jet‬‬


‫ﻓﻲ ﻤﻜﺎﻥ ﻭﺍﺤـﺩ‬ ‫‪Head‬‬ ‫ﻤﻊ ﺍﻟـ‬

‫ﺘﻘﻨﻴﺔ ﺘﺴﻤﻰ‬ ‫‪Head‬‬ ‫ﻭﻴﺴﺘﺨﺩﻡ ﺍﻟـ‬

‫ﺤﻴﺙ ﻴﺤﻭﻱ ﻤﻥ ‪٣٠٠‬‬ ‫‪Nozzles‬‬


‫ﻟﻠﻁﺒﺎﻋﺔ ﻭﺒﺎﻟﻁﺒﻊ ﺘﺘﻭﻗﻑ ﻋﻠﻴﻪ ﺠﻭﺩﺓ ﺍﻟﻁﺒﺎﻋﺔ ﻭﻫﻲ ﺘﻡ ﺍﺒﺘﻜﺎﺭﻫﺎ ﻤـﻥ ﻗﺒـل‬ ‫‪Nozzle‬‬ ‫ﺍﻟﻰ ‪٦٠٠‬‬

‫ﺸﺭﻜﺔ ‪.Canon‬‬

‫ﻭﻫﻲ ﺘـﺴﺘﺨﺩﻡ‬ ‫ﺸﺭﻜﺔ ‪Epson‬‬ ‫ﻓﻬﻲ ﺘﻡ ﺍﺒﺘﻜﺎﺭﻫﺎ ﻤﻥ ﻗﺒل‬ ‫‪Piezoelectric‬‬ ‫ﺍﻤﺎ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻻﺨﺭﻯ‬

‫ﻟﻠﺘﺤﻜﻡ ﻓﻲ ﺤﺠﻡ ﻜل ﻨﻘﻁﺔ ﺤﺒـﺭ ﻴـﺘﻡ ﻁﺒﺎﻋﺘﻬـﺎ ﻋﻠـﻰ‬ ‫‪Head‬‬ ‫ﻓﻲ ﺍﻟـ‬ ‫ﺘﻘﻨﻴﺔ ‪Piezo crystal‬‬
‫ﺍﻟﻭﺭﻗﺔ‪.‬‬

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‫ﺨﺭﻁﻭﺸﺎﺕ ﺤﺒﺭ ﻤﻨﻔﺼﻠﺔ ﻤﺭﻜﺒﺔ ﻓﻲ ﺭﺍﺱ ﺍﻟﻁﺒﺎﻋﺔ ﻓﻲ ﻁﺎﺒﻌﺔ ﻤﻥ‬


‫ﺸﻜل ﺨﺭﻁﻭﺸﺎﺕ ﺍﻟﺤﺒﺭ ﺍﻟﻤﻐﻠﻔﺔ‬
‫‪Canon‬‬ ‫ﻨﻭﻉ‬

‫‪Laser Printers‬‬ ‫ﻁﺎﺒﻌﺎﺕ ﺍﻟﻠﻴﺯﺭ‬

‫ﻫﺫﻩ ﺍﻟﻁﺎﺒﻌﺎﺕ ﺍﺼﺒﺤﺕ ﻤﺴﺘﺨﺩﻤﺔ ﻋﻠﻰ ﻨﻁﺎﻕ ﻭﺍﺴﻊ ﻭﻫﻲ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ ﻤﺨﺘﻠﻔﺔ ﻋﻥ ﺘﻘﻨﻴـﺔ ﺍﻟــ‬

‫‪Photosensitive‬‬ ‫ﻭﺨﺭﻁﻭﺸﺎﺕ ﺍﻟﺤﺒﺭ ﻭﻟﻜﻥ ﺘﺴﺘﺨﺩﻡ ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﻭﺍﻴﻀﺎ ﺠﺯﺀ ﻴﺴﻤﻰ‬ ‫‪Head‬‬
‫ﻫﻭ ﺍﻟﺫﻱ ﻴﻁﺒﻊ ﺍﻟﺼﻭﺭﺓ ﺍﻭ ﺍﻟﻜﺎﺒﺔ ﻋﻠﻰ ﺍﻟﻭﺭﻗﺔ ﻭﻟﻜﻥ ﺍﻟﻤﻭﻀﻭﻉ ﺒـﺎﻟﻁﺒﻊ ﺍﻜﺜـﺭ ﺘﻌﻘﻴـﺩﺍ‬ ‫‪Drum‬‬
‫ﻭﻟﻜﻥ ﺩﻋﻨﺎ ﻨﺸﺭﺡ ﺍﻻﻤﺭ ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ ﻴﻔﻜﻲ ﺍﻥ ﺘﻌﻠﻡ ﺍﻥ ﻫﻨﺎﻙ ﻋﺩﺓ ﻋﻤﻠﻴﺎﺕ ﺍﻭ ﻤﺭﺍﺤـل‬

‫ﻟﻠﻁﺒﺎﻋﺔ ﻋﻠﻰ ﺍﻟﻁﺎﺒﻌﺔ ﺍﻟﻠﻴﺯﺭ ﻜﻤﺎ ﻴﻠﻲ‪:‬‬

‫‪Cleaning‬‬ ‫‪.١‬‬
‫‪Conditioning‬‬ ‫‪.٢‬‬
‫‪Writing‬‬ ‫‪.٣‬‬
‫‪Developing‬‬ ‫‪.٤‬‬
‫‪Transferring‬‬ ‫‪.٥‬‬
‫‪Fusing‬‬ ‫‪.٦‬‬

‫ﻗﺩ ﺘﺨﻠـﻑ ﻤـﻥ ﺍﻱ ﻋﻤﻠﻴـﺔ‬ ‫‪Toner‬‬ ‫ﻤﻥ ﺍﻱ‬ ‫ﺍﻟـ ‪Drum‬‬ ‫ﻫﻲ ﻋﻤﻠﻴﺔ ﻤﺴﺢ‬ ‫‪Cleaning‬‬ ‫‪.١‬‬

‫ﻁﺒﺎﻋﺔ ﺴﺎﺒﻘﺔ‪.‬‬

‫ﺒﺸﺤﻨﺔ ﺴﺎﻟﺒﺔ ﻋﻥ ﻁﺭﻴﻕ ﻓﻭﻟﺕ ﻋﺎﻟﻲ‪.‬‬ ‫ﺍﻟـ ‪Drum‬‬ ‫ﻫﻲ ﻋﻤﻠﻴﺔ ﺘﻬﻴﺌﺔ‬ ‫‪Conditioning‬‬ ‫‪.٢‬‬

‫ﻫﺫﻩ ﻫﻲ ﺍﻟﻤﺭﺤﻠﺔ ﺍﻟﺘﻲ ﻴﺴﺘﺨﺩﻡ ﻓﻴﻬﺎ ﺸﻌﺎﻉ ﺍﻟﻠﻴﺯﺭ ﻟﻠﻜﺘﺎﺒﺔ ﻭﻴﻘﻭﻡ ﺒﻨﻘل ﺼـﻭﺭﺓ‬ ‫‪Writing‬‬ ‫‪.٣‬‬

‫ﻴﻔﻘﺩ ﺍﻟﺸﺤﻨﺔ ﺘﺩﺭﻴﺠﻴﺎ ﻜﻠﻤﺎ ﺘﻌـﺭﺽ‬ ‫‪Drum‬‬ ‫ﻭﺍﻟـ‬ ‫‪Drum‬‬ ‫ﻤﻌﻜﻭﺴﺔ ﻟﻠﻁﺒﺎﻋﺔ ﻋﻠﻰ ﺍﻟـ‬

‫ﻟﻀﻭﺀ ﺍﻟﻠﻴﺯﺭ‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪46‬‬

‫‪Toner‬‬ ‫ﺤﻴﺙ ﺍﻥ ﺍﻟــ‬ ‫‪Drum‬‬ ‫ﺒﺎﻟـ‬ ‫‪Toner‬‬ ‫ﻫﻲ ﻋﻤﻠﻴﺔ ﻟﺼﻕ ﺍﻟـ‬ ‫‪Developing‬‬ ‫‪.٤‬‬

‫ﻟﻪ ﺸﺤﻨﺎﺕ ﺴﺎﻟﺒﺔ ﺼﻐﻴﺭﺓ ﺘﻠﺘﺼﻕ ﺒﺎﻟـ ‪.Drum‬‬

‫ﻫﻲ ﺍﻟﻌﻤﻠﻴﺔ ﺍﻟﺘﻲ ﺘﻅﻬﺭ ﻓﻴﻬﺎ ﺍﻟﻭﺭﻗﺔ ﻟﻠﻨﻭﺭ ﻭﻫﻲ ﺘﻤﺭ ﻋﻠﻰ ﺠﺯﺀ ﻴـﺩﻋﻰ‬ ‫‪Transferring‬‬ ‫‪.٥‬‬

‫‪Toner‬‬ ‫ﻭﺍﻟﺫﻱ ﻴﺸﺤﻥ ﺍﻟﻭﺭﻗﺔ ﺒﺸﺤﻨﺔ ﻤﻭﺠﺒﺔ ﻭﺒﻬﺫﺍ ﻴﻠﺘﺼﻕ ﺍﻟــ‬ ‫‪Transfer Corona‬‬
‫ﻻﻥ ﺸﺤﻨﺘﻪ ﺴﺎﻟﺒﺔ‪.‬‬ ‫‪Drum‬‬ ‫ﺒﺎﻟﻭﺭﻗﺔ ﻭﻴﺒﻌﺩ ﻋﻥ ﺍﻟـ‬

‫ﻋﻥ ﺍﻟﻭﺭﻗﺔ ﻋﻥ ﻁﺭﻴﻕ ﻀﻐﻁ ﻭﺴﺨﻭﻨﺔ ﻟﻠﻭﺭﻗﺔ‬ ‫‪Toner‬‬ ‫ﻫﻲ ﻋﻤﻠﻴﺔ ﻓﺼل ﺍﻟـ‬ ‫‪Fusing‬‬ ‫‪.٦‬‬

‫ﻭﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﺴﻔل ﺘﺸﺭﺡ ﻟﻙ ﺍﻜﺜﺭ‪.‬‬ ‫‪Toner‬‬ ‫ﻭﺍﻟـ‬

‫ﻭﻓﻲ ﺍﻻﺴﻔل ﺼﻭﺭﺓ ﺍﺒﺴﻁ ﻟﻠﺘﻭﻀﺢ ﺍﻜﺜﺭ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪47‬‬

‫ﺍﺠﻬﺯﺓ ﺍﻟﺼﻭﺕ ﻭﺍﻟﺼﻭﺭﺓ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫‪Multimedia Devices or A/V‬‬

‫ﻟﻌل ﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﻻ ﻴﺠﺏ ﺍﻥ ﻨﻐﻔﻠﻬﺎ ﺍﺒﺩﺍ ﻓﻲ ﻤﻜﻭﻨﺎﺕ ﺍﻟﻜﻤﺒﻭﻴﺘﺭ ﻭﻫﻲ ﺍﺠﻬـﺯﺓ ﺍﻟـﺼﻭﺕ‬

‫ﺍﻭ ﺍﻟﻭﺴـﺎﺌﻁ ﺍﻟﻤﺘﻌـﺩﺩﺓ ﻭﻫـﻲ‬ ‫‪Multimedia‬‬ ‫ﺍﻭ ﻤﺎ ﻴﻁﻠﻕ ﻋﻠﻴﻬﻤﺎ‬ ‫‪Video‬‬ ‫ﻭ ﺍﻟﺼﻭﺭﺓ‬ ‫‪Audio‬‬
‫ﺍﺠﻬﺯﺓ ﻻ ﻴﻤﻜﻥ ﺍﻥ ﻴﺴﺘﻐﻨﻰ ﻋﻨﻬﺎ ﻫﺫﻩ ﺍﻻﻴﺎﻡ ﻓﻲ ﻅل ﺍﻟﺘﻁﻭﺭ ﺍﻟﻤﺯﻫل ﺍﻟﺫﻱ ﺘﺸﻬﺩﻩ ﺍﺠﻬﺯﺓ ﺍﻟﻴﻭﻡ‪.‬‬

‫‪Video Cards‬‬
‫ﻭﻤﻨﻬـﺎ‬ ‫‪PCI‬‬ ‫ﻜﺭﻭﺕ ﺍﻟﻔﻴﺩﻴﻭ ﺍﻭ ﻋﺭﺽ ﺍﻟﺼﻭﺭﺓ ﻜﻤﺎ ﺘﻌﻠﻤﺕ ﺴﺎﺒﻘﺎ ﻓﻬﻲ ﻤﻨﻬﺎ ﻤﺎ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ‬

‫ﺍﻟﺠﺩﻴﺩ ﻭﻟﻜﻥ ﻓﻲ ﺍﺨﺭ ﺍﻻﻤﺭ ﻫـﻲ‬ ‫‪PCI X‬‬ ‫ﻭﻤﻨﻬﺎ ﻤﺎ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ‬ ‫‪AGP‬‬ ‫ﻤﺎ ﺘﻴﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ‬

‫ﺍﻟﻜﺭﻭﺕ ﺍﻟﻤﺴﺅﻟﺔ ﻋﻥ ﺍﺨﺭﺍﺝ ﺍﻟﺼﻭﺭﺓ ﻤﻥ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻰ ﺍﻟﺸﺎﺸﺔ ﻟﻠﻤﺴﺘﺨﺩﻡ‪.‬‬

‫ﻭﻫـﻲ ﺍﻟﻨﻘﻁـﺔ‬ ‫ﺍﻟﺸﺎﺸﺔ ﺒﻭﺤﺩﺓ ﺘﺴﻤﻰ ‪Pixel‬‬ ‫ﻭﻴﺘﻡ ﻋﺭﺽ ﺍﻟﺼﻭﺭﺓ ﻋﻥ ﻁﺭﻴﻕ ﻫﺫﺍ ﺍﻟﻜﺎﺭﺕ ﻋﻠﻰ‬

‫ﺍﻭ ﻋﺩﺩ ﺍﻟﻨﻘﻁ ﻓﻲ ﺍﻟﺒﻭﺼﺔ ﺍﻟﻭﺍﺤﺩﺓ ﻭﻟﻌل‬ ‫‪DPI‬‬ ‫ﻭﻴﻘﺎﺱ ﺴﻁﻭﻉ ﺍﻟﺸﺎﺸﺔ ﻭﺠﻭﺩﺓ ﺍﻟﺼﻭﺭﺓ ﺒﻤﺎ ﻴﺴﻤﻰ‬

‫ـﺴل‬
‫ﺒﻜـ‬ ‫‪640 X 480‬‬ ‫ـﻲ‬
‫ـﻙ ﻫـ‬
‫ـﺕ ﺍﻨﺘﺒﺎﻫـ‬
‫ـﻲ ﺘﻠﻔـ‬
‫ـﻴﻭﻋﺎ ﺍﻟﺘـ‬
‫ـﺎﻡ ﺸـ‬
‫ـﺭ ﺍﻻﺭﻗـ‬
‫ـﻥ ﺍﻜﺜـ‬
‫ﻤـ‬

‫ﻭﻫﻜﺫﺍ ﺤﺴﺏ ﺤﺠﻡ ﺍﻟﺸﺎﺸﺔ ﻓﺎﻟﺸﺎﺸﺔ ﻭﺠﻭﺩﺓ ﻭﻗﺩﺭﺓ ﻜﺎﺭﺕ ﺍﻟﺸﺎﺸﺔ‪.‬‬ ‫‪1024 X 768‬‬ ‫ﻭﻤﻀﺎﻋﻔﺎﺘﻬﺎ‬

‫ﻤﻌﺎﻟﺞ ﺍﻟﺼﻭﺭﺓ ﺍﻭ ﻤﺎﻴﻌﺭﻑ‬

‫‪GPU‬‬ ‫ﺒـ‬

‫‪Video Memory‬‬
‫ﺫﺍﻜﺭﺓ ﺍﻟﻔﻴﺩﻴﻭ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪48‬‬

‫ﻭﻴﻌﺒﺭ ﻋﻨـﻪ‬ ‫ﺍﻟـ ‪Color Depth‬‬ ‫ﻭﻫﻨﺎﻙ ﺸﻲﺀ ﺍﺨﺭ ﻫﺎﻡ ﻴﺅﺜﺭ ﻓﻲ ﺠﻭﺩﺓ ﻋﺭﺽ ﺍﻟﺼﻭﺭﺓ ﻭﻫﻲ‬

‫‪32 Bit‬‬ ‫ﻭﺍﻻﻥ ﻫﻨـﺎﻙ‬ ‫‪256 Color‬‬ ‫ﺒﻌﺩﺩ ﺍﻻﻟﻭﺍﻥ ﺍﻟﻤﺘﺎﺤﺔ ﻓﺘﺠﺩ ﺍﻟﻜﺭﻭﺕ ﺍﻟﻘﺩﻴﻤﺔ ﻜﺎﻨﺕ ﺘـﺩﻋﻡ‬

‫ﻟﻭﻥ‪ ،‬ﻭﻻﺒﺩ ﺍﻥ ﺘـﻀﻊ‬ ‫‪4,294,967,296‬‬ ‫ﺍﻟﻭﺍﻥ ﺤﻘﻴﻘﻴﺔ ﺍﻱ ﺤﻭﺍﻟﻲ‬ ‫‪True Colors‬‬ ‫ﺍﻱ‬ ‫‪colors‬‬
‫ﻫﻭ ﻋﺒﺎﺭﺓ ﻋﻥ ﻜﻤﺒﻴﻭﺘﺭ ﺍﺨﺭ ﺼﻐﻴﺭ ﺒـﺩﺍﺨل‬ ‫‪Video card‬‬ ‫ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﺍﻥ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺭﺓ ﺍﻭ‬

‫‪Video‬‬ ‫ﻭﺍﻴـﻀﺎ‬ ‫ﻴﺩﻋﻰ‪GPU‬‬ ‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺤﻴﺙ ﺍﻨﻪ ﻴﺤﻭﻱ ﺍﻴﻀﺎ ﻤﻌﺎﻟﺞ ﺨﺎﺹ ﺒﺎﻟﺭﺴﻭﻡ ﻭﺍﻟﺼﻭﺭ‬

‫ﻋﻠﻰ ﻨﻔﺱ ﺍﻟﻜﺎﺭﺕ ﻭﻫﻨﺎﻙ ﺍﻴﻀﺎ ﺠﺯﺀ ﻫﺎﻡ ﺠﺩﺍ ﻴـﺩﻋﻰ‬ ‫ﺍﻴﻀﺎ ‪Video Memory‬‬ ‫ﻭﻫﻨﺎﻙ‬ ‫‪Bios‬‬
‫ﻭﻫﻭ ﺍﻟﻤﻜﺎﻥ ﺍﻟﻤﺴﺅل ﻋﻥ ﺘﺨـﺯﻴﻥ‬ ‫‪RAM Digital To Analog Converter‬‬ ‫ﺍﻭ‬ ‫‪RMDAC‬‬
‫ﻭﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﻥ ﺍﻟﻜﺎﺭﺕ ﺍﻟﻰ ﺍﻟﺸﺎﺸﺔ‪.‬‬

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‫ﺸﺎﺸﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫‪Computer Monitor‬‬

‫ﺸﺎﺸﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻫﻲ ﺍﻟﻤﺴﺅﻟﺔ ﻋﻥ ﺍﻅﻬﺎﺭ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﻤﺴﺘﻘﺒﻠﺔ ﻤـﻥ ﻜـﺎﺭﺕ ﺍﻟـﺼﻭﺭﺓ ﻟﻠﻤـﺴﺘﺨﺩﻡ‬

‫ﻭﺴﻭﻑ ﻨﺤﺎﻭل ﺍﻥ ﻨﺸﺭﺡ ﻟﻙ ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ ﺍﻫﻡ ﺍﻟﻨﻘـﺎﻁ ﺍﻟﺘـﻲ ﻴﺠـﺏ ﺍﻥ ﺘﻌﺭﻓﻬـﺎ ﻻﻥ‬

‫ﻤﻭﻀﻭﻉ ﺍﻟﺸﺎﺸﺎﺕ ﻴﺨﺹ ﺩﺍﺭﺴﻲ ﺍﻻﻟﻴﻜﺘﺭﻭﻨﻴﺎﺕ ﺍﻜﺜﺭ ﻤﻥ ﺩﺍﺭﺴﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬

‫‪Red Green‬‬ ‫ﺍﻭ‬ ‫‪RGB‬‬ ‫ﺍﻭ ﺍﻟﻨﻘﻁﺔ ﺘﺘﻜـﻭﻥ ﻤـﻥ‬ ‫‪Pixel‬‬ ‫ﺩﻋﻨﺎ ﺍﻭﻻ ﻨﻀﻊ ﻓﻲ ﺍﻻﻋﺘﺒﺎﺭ ﺍﻥ ﺍﻟـ‬

‫ﺍﻭ‬ ‫‪CRT‬‬ ‫ﻭﻫﻲ ﺍﻟﺜﻼﺙ ﺍﻟﻭﺍﻥ ﺍﻻﺴﺎﺴﻴﺔ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺘﻜﻭﻴﻥ ﺍﻟـﺼﻭﺭﺓ ﻓـﻲ ﺸﺎﺸـﺎﺕ‬ ‫‪Blue‬‬
‫ﻭﻀﻊ ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﺍﻴﻀﺎ ﺍﻥ ﻫﻨﺎﻙ ﺸﻲﺀ ﻫﺎﻡ ﺠﺩﺍ ﺘﺤﺴﺏ ﺒﻪ ﺠﻭﺩﺓ ﺍﻟﺸﺎﺸﺔ‬ ‫‪cathode ray tube‬‬
‫ﻓﻤﺎ ﻤﻌﻨﺎﻫﺎ؟‬ ‫ﻭﻫﻲ ‪DOT PITCH‬‬

‫ﻫﻲ ﻴﻌﺒﺭ ﺒﻬﺎ ﻋﻥ ﺍﻟﻤﺴﺎﻓﺔ ﺒﻴﻥ ﻨﻘﻁﻴﺘﻴﻥ ﻤﺘﺘﺎﻟﻴﺘﻴﻥ ﻤﻥ ﻨﻔﺱ ﺍﻟﻠﻭﻥ ﻭﻫﻲ ﺘﺤﺴﺏ ﺒـﺎﻟﻤﻠﻠﻤﻴﺘﺭ ﻭﻫـﻲ‬

‫ﻜﻠﻤﺎ ﻗﻠﺕ ﻫﺫﻩ ﺍﻟﻤﺴﺎﻓﺔ ﻜﻠﻤﺎ ﻜﺎﻨﺕ ﺍﻟﺸﺎﺸﺔ ﺠﻭﺩﺓ ﺍﻟﺼﻭﺭﺓ ﺍﻟﺨﺎﺼﺔ ﺒﻬﺎ ﺍﻋﻠﻰ ﻜﻤﺎ ﻴﻭﻀﺢ ﺍﻟـﺸﻜل‬

‫ﺍﻟﺘﺎﻟﻲ‪:‬‬

‫ﻭﻫﻨﺎﻙ ﻋﺎﻤل ﺍﺨﺭ ﻤﻥ ﺍﻟﻌﻭﺍﻤل ﺍﻟﻤﺅﺜﺭﺓ ﺠﺩﺍ ﻓﻲ ﺠﻭﺩﺓ‬

‫ﻭﻫﻭ ﺨﺎﺼـﻴﺔ‬ ‫‪Refresh Rate‬‬ ‫ﺍﻟﺼﻭﺭﺓ ﻭﻫﻭ ﺍﻟـ‬

‫ﻓﻲ ﻜﺎﺭﺕ ﺍﻟﺸﺎﺸﺔ ﻭﺍﻟﺸﺎﺸﺔ ﻤﻌﺎ ﻭﻫﻲ ﺘﻘـﺎﺱ ﺒﺎﻟــ‬

‫ﺍﻭ ﺍﻟﺩﻭﺭﺓ ﻓﻲ ﺍﻟﺜﺎﻨﻴﺔ‪.‬‬ ‫‪Hz‬‬

‫ﻓﻬﻲ ﺘﻌﻨﻲ ﺍﻥ ﺍﻟﺸﺎﺸﺔ‬ ‫‪60Hz‬‬ ‫ﻓﺎﺫﺍ ﻜﺎﻨﺕ ﺍﻟﺸﺎﺸﺔ ﺘﺩﻋﻡ‬

‫ﻭﻜﻠﻤـﺎ ﺯﺍﺩ ﻫـﺫﺍ‬ ‫‪60Hz‬‬ ‫ﺴﻭﻑ ﺘﺭﺴﻡ ﺍﻤﺎﻡ ﺒﺴﺭﻋﺔ‬

‫ﺍﻟﺭﻗﻡ ﻜﻠﻤﺎ ﻜﺎﻨﺕ ﺍﻟﺸﺎﺸﺔ ﺍﻜﺜﺭ ﺭﺍﺤﺔ ﻟﻠﻌﻴﻥ‪.‬‬

‫ﻟﺘﻘﻠﻴـل ﺍﻟـﻀﻐﻁ‬ ‫‪80 to 85Hz‬‬ ‫ﻭﻟﻠﻤﻌﻠﻭﻤﺔ ﺍﻀﺒﻁ ﻜﺎﺭﺕ ﺍﻟﺸﺎﺸﺔ ﻟﻴﻌﺭﺽ ﺍﻟﺼﻭﺭﺓ ﺒﻤﻘﻴﺎﺱ ﻤﻥ‬

‫ﻋﻠﻰ ﺍﻟﻌﻴﻥ ﻓﻲ ﻤﺨﺘﻠﻑ ﺍﻻﻀﺎﺀﺍﺕ‪ .‬ﻭﻟﻜﻥ ﻜﻥ ﺤﺫﺭﺍ ﺘﺎﻜﺩ ﻤﻥ ﺍﻥ ﺍﻟﺸﺎﺸﺔ ﺘﺩﻋﻡ ﻫﺫﺍ ﺍﻟﺭﻗﻡ ﻗﺒـل ﺍﻥ‬

‫ﺘﺨﺘﺎﺭﻩ ﻻﻨﻪ ﻗﺩ ﻴﺴﺒﺏ ﺘﻠﻑ ﺍﻟﺸﺎﺸﺔ!‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 50

:‫ﻭﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﺴﻔل ﺘﻭﻀﺢ ﻟﻙ ﻁﺭﻴﻘﺔ ﻋﺭﺽ ﺍﻟﺸﺎﺸﺔ ﻟﻠﺼﻭﺭﺓ‬

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‫ﻜﺭﻭﺕ ﺍﻟﺼﻭﺕ‬

‫‪Sound Cards‬‬
‫ﻜﺎﺭﺕ ﺍﻟﺼﻭﺕ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﻓﻲ ﺠﻬﺎﺯﻙ ﻭﻫﻭ ﺍﻟﻤﺴﺅل ﻋﻥ ﺍﺨﺭﺍﺝ ﺍﻟﺼﻭﺕ ﺍﻟﻰ ﺍﻟـﺴﻤﺎﻋﺎﺕ‬

‫ﻭﻋﻥ ﻁﺭﻴﻘﺔ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﻤﻊ ﺼﻭﺕ ﺍﻻﻓﻼﻡ ﻭﺍﻻﻟﻌﺎﺏ‪ ،‬ﺍﻟﺦ‪.‬‬

‫ﻭﺍﻻﻥ ﻟﻨﺘﻁﺭﻕ ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ ﺍﻟﻰ ﺍﻫﻡ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﻋﻥ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺕ ‪.‬‬

‫ﻭﻫـﻭ‬ ‫‪Analogue to Digital converter‬‬ ‫ﺍﻭ‬ ‫‪ADC‬‬ ‫ﻜﺎﺭﺕ ﺍﻟﺼﻭﺕ ﻴﺤﻭﻱ ﻤﻌﺎﻟﺠﺎ ﻴـﺩﻋﻰ‬

‫ﺍﻭ‬ ‫‪DAC‬‬ ‫ﺍﻟﺫﻱ ﻴﻘﻭﻡ ﺒﺘﺤﻭﻴل ﻤﻭﺠﺎﺕ ﺍﻟﺼﻭﺕ ﺍﻟﻰ ﻤﻌﻠﻭﻤﺎﺕ ﺭﻗﻤﻴﺔ ﻴﻔﻬﻤﻬﺎ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺍﻟﻤﻌـﺎﻟﺞ‬

‫ﻫﻭ ﺍﻟﺫﻱ ﻴﻘﻭﻡ ﺒﺘﺤﻭﻴل ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺭﻗﻤﻴﺔ ﻤﻥ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬ ‫‪Digital to Analogue Converter‬‬
‫ﺍﻟﻰ ﺼﻭﺕ ﺘﻔﻬﻤﻪ ﺍﻟﺴﻤﺎﻋﺎﺕ ﻭﺘﺴﻤﻌﻪ ﺍﻴﻀﺎ ﺍﻨﺕ ﺒﺎﺫﻨﻴﻙ‪.‬‬

‫ﻋﻨﺩﻤﺎ ﺘﻘﻭﻡ ﺒﺎﻟﺘﺴﺠﻴل ﺒﺎﻟﻤﻴﻜﺭﻭﻓﻭﻥ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪ ،‬ﻭﺘـﺴﺘﺨﺩﻡ ﻋﻤﻠﻴـﺔ‬ ‫‪ADC‬‬ ‫ﻭﺘﺴﺘﺨﺩﻡ ﻋﻤﻠﻴﺔ‬

‫ﻋﻨﺩﻤﺎ ﺘﻘﻭﻡ ﺒﺘﺸﻐل ﻤﻠﻑ ﺼﻭﺕ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬ ‫‪DAC‬‬

‫ﺒﻌﺽ ﺍﻟﻤﺼﻁﻠﺤﺎﺕ ﺍﻟﻬﺎﻤﺔ ﻓﻲ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺕ‬

‫‪Audio‬‬ ‫ﺘﺴﺘﺨﺩﻡ ﻟﺘﺨﺯﻴﻥ ﺍﻭ ﺘﺤﻭﻴل ﺍﻟﺼﻭﺕ ﺍﻟﻰ ﺍﺭﻗﺎﻡ ﻭﻜﻤﺎ ﺘﻌﻠﻡ ﻤﻠﻔﺎﺕ ﺍﻟــ‬ ‫‪Sample Rate‬‬
‫‪.Sample‬‬ ‫‪rate 44.1 KHz‬‬ ‫ﺘﺴﺘﺨﺩﻡ‬

‫ﻫﻲ ﻭﺼﻠﺔ ﻴﺘﻡ ﺒﻬﺎ ﺘﻭﺼﻴل ﺒﻌﺽ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﻭﺴﻴﻘﻴﺔ ﺍﻟﻰ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺕ ﻟﻠﺘﻌﺎﻤل ﻤﻌﻬـﺎ‬ ‫‪MIDI‬‬
‫ﻭﺘـﺴﺘﺨﺩﻡ ﺍﻴـﻀﺎ ﻟﺘﻭﺼـﻴل‬ ‫‪Musical Instrument Digital Interface‬‬ ‫ﻭﻫﻲ ﺍﺨﺘـﺼﺎﺭ‬

‫‪.Joystick‬‬

‫ﻜﺎﺭﺕ ﺼﻭﺕ ﻤﻥ ﻨﻭﻉ ‪Creative‬‬

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‫ﻋﻠـﻰ ﺍﻟﻠﻭﺤـﺔ‬ ‫‪Built­In‬‬ ‫ﻭﻴﺒﻘﻰ ﺍﻥ ﺘﻌﻠﻡ ﺒﺎﻥ ﻫﻨﺎﻙ ﻋﺩﺓ ﺍﻨﻭﺍﻉ ﻤﻥ ﻜﺭﻭﺕ ﺍﻟﺼﻭﺕ ﻤﻨﻬﺎ ﻤﺎ ﻫﻭ‬

‫ﻤﺜل ﺍﻟﻜﺎﺭﺕ ﻓﻲ ﺍﻻﻋﻠﻰ ﻭﻤﻨﻬﺎ ﻤـﺎ ﻴﺭﻜـﺏ ﻤـﻥ‬ ‫‪PCI slot‬‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ ﻭﻤﻨﻬﺎ ﻤﺎﻴﺘﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ‬

‫‪USB External Sound Card‬‬ ‫ﺍﻟﺨﺎﺭﺝ‬

‫ﺒﻘﻰ ﺍﻥ ﺘﻌﻠﻡ ﺍﻥ ﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻭﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻻﺠﻬـﺯﺓ‬ ‫‪Multimedia‬‬ ‫ﻭﻗﺒل ﺍﻥ ﻨﻐﻠﻕ ﻤﻭﻀﻭﻉ ﺍﻟـ‬

‫ﺍﻟﺘﻲ ﺘﻨﺩﺭﺝ ﺘﺤﺕ ﻫﺫﺍ ﺍﻟﻤﺼﻁﻠﺢ ﻭﺍﻴﻀﺎ ﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻻﺠﻬﺯﺓ ﻭﺍﻟﻜﺭﻭﺕ ﺍﻻﺨﺭﻯ ﺍﻟﺘـﻲ ﻟـﻡ‬

‫ﻭﺨﻼﻓﻪ ﻤﻥ ﺍﻻﺸﻴﺎﺀ ﺍﻻﻜﺜـﺭ‬ ‫‪ Satellite Cards‬ﻭ ‪Digital Video Box‬‬ ‫ﻴﺭﺩ ﺫﻜﺭﻫﺎ ﻫﻨﺎ ﻤﺜل‬

‫ﺸﻴﻭﻋﺎ ﻜل ﺤﺴﺏ ﺍﻟﻭﺴﻁ ﺍﻟﺨﺎﺹ ﺒﻬﺎ ﻭﻫﻨﺎﻙ ﻜﺭﻭﺕ ﺼﻭﺕ ﺍﺨﺭﻯ ﻟﻡ ﺘﺫﻜﺭ ﻫﻨﺎ ﻓﻬﻲ ﺘﺴﺘﺨﺩﻡ ﻓﻲ‬

‫ﺍﺴﺘﺩﻭﻴﻭﻫﺎﺕ ﺼﻭﺘﻴﺔ ﻭﺨﻼﻓﻪ‪.‬‬

‫‪Workshop‬‬ ‫ﻭﺒﻬﺫﺍ ﻨﻜﻭﻥ ﻗﺩ ﻭﺼﻠﻨﺎ ﺍﻟﻰ ﻨﻬﺎﻴﺔ ﺍﻫﻡ ﻤﻜﻭﻨﺎﺕ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻨﻨﺼﺤﻙ ﺒﻤﺘﺎﺒﻌﺔ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬

‫ﻋﻠﻰ ﺍﻟﻤﻭﻗﻊ ﻓﺴﻭﻑ ﻴﺴﺎﻋﺩﻙ ﺠﺩﺍ ﻓﻲ ﻓﻬﻡ ﻤﺎ ﻟﻡ ﺘﺴﺘﻁﻊ ﻓﻬﻤﻪ ﻤﻥ ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ ﺤﻴﺙ ﺴﺘﺠﺩ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ‬

‫ﺴﻭﻑ ﺘﺤﺘﺎﺠﻬﺎ ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻓﻌﻠﻴﺎ ﻤﻊ ﺍﻟﺠﻬﺎﺯ ﻤﺜل ﺘﺠﻤﻴﻊ ﺍﻻﺠﻬﺯﺓ ﻭﺨﻼﻓﻪ ﺒﺸﻜل ﺘﻔﺎﻋﻠﻲ‪.‬‬

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‫ﺍﻟﺸﺒﻜﺎﺕ‬

‫‪Networking‬‬

‫ﺍﻟﺸﺒﻜﺎﺕ ﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺨﺎﺼﺔ ﻓﻲ ﻋﻠﻡ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻫﻲ ﻁﺒﻌﺎ ﻻ ﻴﺴﻌﻨﺎ ﺍﻟﻤﺠﺎل ﻫﻨﺎ ﻟﻨﺘﻁـﺭﻕ‬

‫ﻓﻲ ﺠﻤﻴﻊ ﻨﻭﺍﺤﻲ ﺍﻟﺸﺒﻜﺎﺕ ﻻﻨﻬﺎ ﻓﺭﻉ ﺒﺎﻜﻤﻠﻪ ﺘﺤﺘﺎﺝ ﺍﻟﻰ ﻤـﻨﻬﺞ ﺨـﺎﺹ ﺒﻬـﺎ ﻨﻅـﺭﺍ ﻟﻠﺘﻘﻨﻴـﺎﺕ‬

‫ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﺒﻬﺎ ﻭﻟﻜﻥ ﺴﻭﻑ ﻨﺘﻌﺭﺽ ﻟﻠﺸﺒﻜﺎﺕ ﻫﻨﺎ ﻤﻥ ﻤﻨﻅﻭﺭ ﻋﻼﻗﺘﻬﺎ ﺒﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ ﻤـﻥ‬

‫ﻨﺎﺤﻴﺔ ﺍﻟﻜﺭﻭﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻟﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﺨﻼﻓﻪ ﻤﻥ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺘﻲ ﺘﺘﻌﻠﻕ ﺒﻌﻤل ﺍﻟـﺸﺒﻜﺔ ﻤـﻊ‬

‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬

‫ﺒﺒﺴﺎﻁﺔ ﺍﻟﺸﺒﻜﺔ ﻴﻌﺒﺭ ﻋﻨﻬﺎ ﺒﻤﺠﻤﻭﻋﺔ ﺍﺠﻬﺯﺓ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻤﺘﺭﺍﺒﻁﺔ ﺒﺒﻌﻀﺎﻫﺎ ﺍﻟﺒﻌﺽ ﻟﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ‬

‫ﻭﺍﻱ ﺸﻜل ﻤﻨﻬﺎ ﻴﻁﻠﻕ ﻋﻠﻴﻬﺎ ﺸﺒﻜﺔ ﻓﻠﻭ ﻜﺎﻨﺕ ﻤﻜﻭﻨﺔ ﻤﻥ ﺠﻬﺎﺯﻴﻥ ﺍﻭ ﺍﻜﺜﺭ ﻓﻬﻲ ﺸﺒﻜﺔ ﺤﺘﻰ ﺸـﺒﻜﺔ‬

‫ﺍﻻﻨﺘﺭﻨﺕ ﻫﻲ ﻓﻲ ﺍﻻﺼل ﺘﺭﺍﺒﻁ ﻜﺒﻴﺭ ﻟﻌﺩﺓ ﻤﻼﻴﻴﻥ ﻤﻥ ﺍﻟﺸﺒﻜﺎﺕ ﻫﺫﺍ ﻴﺎﺨﺫﻨﺎ ﺍﻟﻰ ﺘﻌﺭﻑ ﺒﺴﻴﻁ ﺍﻨﻙ‬

‫ﻟﻠﺩﺨﻭل ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ ﻻﺍﻨﺕ ﻓﻲ ﻫـﺫﻩ‬ ‫‪Modem‬‬ ‫ﻜﻤﺴﺘﺨﺩﻡ ﻟﻠﻜﻤﺒﻴﻭﺘﺭ ﻭﺒﺎﺴﺘﺨﺩﺍﻤﻙ ﻟﺠﻬﺎﺯ ﺍﻟـ‬

‫ﺍﻟﺤﺎﻟﺔ ﺠﺯﺀ ﻤﻥ ﺸﺒﻜﺔ ﺍﻜﺒﺭ ﻭﻫﻲ ﺍﻻﻨﺘﺭﻨﺕ‪ .‬ﻭﻫﻨﺎﻙ ﻨﻭﻉ ﻤﻥ ﺍﻟﺸﺒﻜﺎﺕ ﺒﻴﻥ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﺤﻠﻴـﺔ ﺍﻭ‬

‫ﻭﻫﻲ ﻤﺎ ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﻟﻬﺎ ﻫﻨﺎ ﻭﻫﻲ ﻋﺒـﺎﺭﺓ ﻋـﻥ‬ ‫‪Local Area Network‬‬ ‫ﺍﻭ‬ ‫‪LAN‬‬ ‫ﺍﻟـ‬

‫ﺸﺒﻜﺔ ﻤﻜﻭﻨﺔ ﻤﻥ ﺍﻜﺜﺭ ﻤﻥ ﺠﻬﺎﺯ ﻜﻤﺒﻴﻭﺘﺭ ﻓﻲ ﻤﻜﺎﻥ ﻭﺍﺤﺩ ﻤﺜل ﺸـﺭﻜﺔ ﺍﻭ ﻤﺒﻨـﻲ ﺍﻭ ﻤﻨـﺯل ﺍﻭ‬

‫ﻤﺼﻨﻊ ﻭﻫﺫﻩ ﺍﻟﺸﺒﻜﺔ ﺒﺎﻟﻁﺒﻊ ﻟﻬﺎ ﺘﻘﻨﻴﺎﺕ ﻜﺜﻴﺭﺓ ﻭﺍﻨﻭﺍﻉ ﻋﺩﺓ ﺴﻭﻑ ﻨﺘﻁـﺭﻕ ﺍﻟﻴﻬـﺎ ﺒـﺸﻲﺀ ﻤـﻥ‬

‫ﺍﻻﺨﺘﺼﺎﺭ ﻜﻤﺎ ﺍﺸﺭﻨﺎ ﺴﺎﺒﻘﺎ ﻭﻟﻜﻥ ﻟﻜﻲ ﺘﻜﻭﻥ ﺠﺯﺀ ﻤﻥ ﻫﺫﻩ ﺍﻟﺸﺒﻜﺔ ﺍﻭ ﺘـﺭﺒﻁ ﺠﻬـﺎﺯﻙ ﺒـﺸﺒﻜﺔ‬

‫ﻭﻜﻭﺍﺒل‬ ‫‪NIC Card‬‬ ‫ﻤﺤﻠﻴﺔ ﻓﺎﻨﺕ ﺘﺤﺘﺎﺝ ﺍﻟﻰ ﻜﺎﺭﺕ ﻴﺘﻡ ﺘﺭﻴﻜﺒﻪ ﻓﻲ ﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻟﺩﻴﻙ ﻴﺴﻤﻰ‬

‫ﻭﺍﺸﻴﺎﺀ ﺍﺨﺭﻯ‪.‬‬

‫‪Network Interface Card‬‬ ‫ﺍﻭ‬ ‫‪NIC Card‬‬


‫ﻭﻫﻭ ﻜﺎﺭﺕ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ ﺍﻟﻠﺔﺤﺔ ﺍﻟﺭﺌﻴـﺴﻴﺔ‬ ‫‪LAN‬‬ ‫ﻴﻁﻠﻕ ﻋﻠﻴﻪ ﻜﺎﺭﺕ ﺍﻟﺸﺒﻜﺔ ﺍﻭ ﻜﺎﺭﺕ ﺍﻟـ‬

‫ﺍﻭ ﻴﺎﺘﻲ ﻤﺠﻬﺯﺍ ﻓﻲ ﻨﻔﺱ ﺍﻟﻠﻭﺤﺔ ﻓﻲ ﺍﻏﻠﺏ ﺍﻟﻠﻭﺤﺎﺕ ﺍﻟﺤﺩﻴﺜـﺔ ﻫـﺫﻩ‬ ‫‪PCI Slot‬‬ ‫ﻟﻠﻜﻤﺒﻴﻭﺘﺭ ﻋﻠﻰ‬

‫ﻭﻤـﻥ‬ ‫‪LAN‬‬ ‫ﻭﻜﺎﺭﺕ ﺍﻟﺸﺒﻜﺔ ﻫﻭ ﺍﻟﻭﺴﻴﻁ ﺍﻟﺫﻱ ﻴﺭﺒﻁ ﺠﻬﺎﺯﻙ ﺒﺎﻟﺸﺒﻜﺔ ﺍﻟﻤﺤﻠﻴﺔ‬ ‫‪Built­In‬‬ ‫ﺍﻻﻴﺎﻡ‬

‫ﺍﺸﻬﺭﻫﺎ‪.‬‬

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‫‪Network card‬‬ ‫ﻁﺭﻴﻘﺔ ﺘﺭﻜﻴﺏ ﺍﻟـ‬

‫ﻤﺅﺸﺭﺍﺕ ﻨﻘل ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﺍﻟﺘﻭﺼﻴل‬

‫ﻤﻨﻔﺫ ﺘﺭﻜﻴﺏ ﻜﺎﺒل ﺍﻟﺸﺒﻜﺔ‬

‫‪RJ­45‬‬

‫ﻭﻜﻤﺎ ﻫﻭ ﻭﺍﻀﺢ ﻴـﺴﺘﺨﺩﻡ ﻓـﻲ ﺍﻟـﺸﺒﻜﺎﺕ‬ ‫‪LAN‬‬ ‫ﻭﺒﻌﺩ ﺍﻥ ﺘﻌﺭﻓﺕ ﻋﻠﻰ ﻜﺎﺭﺕ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻤﺤﻠﻴﺔ‬

‫ﻭﻜﻤﺎ ﻫﻭ ﻤﻌﻠﻭﻡ ﺍﻻﻥ ﻫﻨﺎﻙ ﺸﺒﻜﺎﺕ ﻻﺴﻠﻜﻴﺔ ﺴﻭﻑ ﻨﺘﻌـﺭﻑ ﺍﻴـﻀﺎ‬ ‫‪Cable Network‬‬ ‫ﺍﻟﺴﻠﻜﻴﺔ‬

‫‪.Wireless‬‬ ‫‪Network‬‬ ‫ﻋﻠﻰ ﺍﻟﻜﺭﻭﺕ ﻭﻤﺘﻁﻠﺒﺎﺘﻬﺎ ﻻﺤﻘﺎ‬

‫‪Ethernet‬‬
‫ﻫﻲ ﺍﺸﻬﺭ ﺍﻨﻭﺍﻉ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻤﺤﻠﻴﺔ ﻭﺒﺎﻟﻁﺒﻊ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻤﺤﻠﻴﺔ ﻟﻬﺎ ﻋﺩﺓ ﺍﻨﻭﺍﻉ ﻤﺨﺘﻠﻔـﺔ ﻭﻤﺘـﺸﻌﺒﺔ‬

‫‪10Mb/s‬‬ ‫ﺘﻌﻤل ﺒﺴﺭﻋﺔ ﻨﻘـل ﺒﻴﺎﻨـﺎﺕ‬ ‫‪Ethernet‬‬ ‫ﺴﻭﻑ ﻨﺸﺭﺤﻬﺎ ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ‪ .‬ﻭﺍﻟـ‬

‫‪.‬‬ ‫‪100Mb/‬‬ ‫ﻭﻫﻭ ﻴﻌﻤل ﺒﺴﺭﻋﺔ‬ ‫‪fast Ethernet‬‬ ‫ﻭﻫﻨﺎﻙ ﻨﻭﻉ ﺍﺨﺭ ﻴﻁﻠﻕ ﻋﻠﻴﻪ‬

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‫‪Network Cables‬‬
‫ﻭﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﻜﻭﺍﺒل ﻭﻟﻜﻨﻨﺎ‬ ‫‪Network Cables‬‬ ‫ﻜﻭﺍﺒل ﺍﻟﺘﻭﺼﻴل ﺒﻴﻥ ﺍﻻﺠﻬﺯﺓ ﻭﺍﻟﺸﺒﻜﺔ ﺍﻭ‬

‫‪Unshielded Twisted‬‬ ‫ﺍﻭ‬ ‫‪UTP‬‬ ‫ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﻫﻨﺎ ﻻﺸﻬﺭﻫﺎ ﺍﺴﺘﺨﺩﺍﻤﺎ ﻫـﺫﻩ ﺍﻻﻴـﺎﻡ ﻭﻫـﻲ‬

‫ﺤﻴـﺙ ﺍﻥ‬ ‫‪Category X‬‬ ‫ﻭﺘﺨﻀﻊ ﺍﻟﻜﻭﺍﺒل ﻟﻤﻘﺎﻴﻴﺱ ﻋﺎﻟﻤﻴﺔ ﻓﻲ ﺍﻟﺘﺼﻨﻴﻑ ﻴﻁﻠﻕ ﻋﻠﻴﻬـﺎ‬ ‫‪Pair‬‬
‫‪Category 5‬‬ ‫ﺘﻌﻨﻲ ﻜﺎﺒل ﻤﻥ ﻨـﻭﻉ‬ ‫‪CAT 5‬‬ ‫ﻫﻭ ﻤﻌﺎﻤل ﻤﺘﻐﻴﺭ ﺤﺴﺏ ﻨﻭﻉ ﺍﻟﻜﺎﺒل ﻓﻤﺜﻼ‬ ‫‪X‬‬ ‫ﺍﻟـ‬

‫ﻭﻫﻭ ﺍﻴﻀﺎ ﻤﻥ ﻨﻭﻉ ‪.UTP‬‬ ‫‪100Mb/s‬‬ ‫ﺒﺴﺭﻋﺔ‬ ‫‪Fast Ethernet‬‬ ‫ﻭﻫﻭ ﻴﺩﻋﻡ ﺸﺒﻜﺎﺕ‬

‫ﻜﺎﺒل ﻤﻥ ﻨﻭﻉ ‪UTP‬‬

‫‪RJ­45‬‬ ‫ﻤﻘﺒﺱ ﻤﻥ ﻨﻭﻉ‬

‫ﺘﻌﻁﻴﻙ ﻤﻌﻨﻰ ﺍﻥ ﺍﻟﻜﺎﺒل ﻏﻴﺭ ﻤﻌﺯﻭل ﻴﺤﻭﻱ ﻜل ﺯﻭﺠﻴﻥ ﻤﻥ ﺍﻻﺴـﻼﻙ ﻤﻠﺘـﻭﻴﻴﻥ‬ ‫‪UTP‬‬ ‫ﻭﻜﻠﻤﺔ‬

‫ﻭﻨﺤﻥ ﻫﻨﺎ ﺸﺭﺤﻨﺎ ﻟﻙ ﺍﻟﻤﺼﻁﻠﺢ ﻟﻨﺴﻬل ﻋﻠﻴﻙ ﺍﻟﻔﻬﻡ ﻓﻠﻭ ﻨﻅﺭﺕ ﺍﻟﻰ ﺍﻟﻜﺎﺒل ﻗﺒـل ﺘﺭﻜﻴـﺏ ﺍﻟــ‬

‫ﻓﺴﻭﻑ ﺘﻔﻬﻡ ﻤﺎﺫﺍ ﻨﻘﺼﺩ‪.‬‬ ‫‪RJ­45‬‬ ‫ﻤﻥ ﻨﻭﻉ‬ ‫‪Jack‬‬ ‫ﺍﻭ ﺍﻟـ‬ ‫‪Terminal‬‬

‫ﺍﻟﻜﺎﺒل ﻴﺤﻭﻱ ﺍﺯﻭﺍﺝ ﻟﻭﻨﻴﺔ ﻤﻠﻔﻭﻓﺔ ﻤﻊ ﺒﻌﻀﻬﺎ ﻜﻤﺎ ﺘﺭﻯ ﻓﻲ ﺍﻟﺼﻭﺭﺓ‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 56

‫ﻭﻻ ﺘﺘﻌـﺩﻯ ﺍﻟﻤـﺴﺎﻓﺔ ﺍﻟﺘـﻲ‬ 100Mb/s ‫ﺍﻱ ﺒﺴﺭﻋﺔ‬ Fast Ethernet ‫ﻭﻫﺫﻩ ﺍﻟﻜﻭﺍﺒل ﺘﺩﻋﻡ ﻓﻘﻁ‬

‫ﻭﺍﻟﺠﺩﻭل ﺒﺎﻻﺴﻔل ﻴﻭﻀﺢ ﻟـﻙ ﺍﻫـﻡ‬ 100m ‫ﺘﺴﺘﻁﻴﻊ ﺍﻥ ﺘﺭﺒﻁ ﺒﻬﺎ ﺒﻴﻥ ﻨﻘﻁﻴﻥ ﺒﻬﺫﺍ ﺍﻟﻜﺎﺒل ﺍﻟـ‬

:‫ﻜﻭﺍﺒل ﺍﻟﺸﺒﻜﺔ ﻭﻤﻭﺍﺼﻔﺎﺘﻬﺎ‬

Cable
Speed Length Nodes # of Pairs Category
Type
10BaseT 10Mbit 100 meters 1024 2 3
100BaseT 100Mbit 100 meters 1024 2 5
1000BaseT 1000Mbit 100 meters 1024 4 7

‫ﻧﻮﻉ ﺍﻟﻜﺎﺑﻞ ﺣﺴﺐ‬ ‫ﺍﻗﺼﻰ ﻃﻮﻝ‬ ‫ﺍﻗﺼﻰ ﻋﺪﺩ ﻣﻦ‬ ‫ﻋﺪﺩ ﺍﺯﻭﺍﺝ ﺍﻟﺴﻠﻚ‬ ‫ﻧﻮﻋﻴﺔ ﺍﻟﻜﺎﺑﻞ ﺣﺴﺐ‬
‫ﺳﺮﻋﺔ ﻧﻘﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ‬
‫ﺳﺮﻋﺔ ﻧﻘﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ‬ ‫ﻣﺴﻤﻮﺡ ﺑﻪ‬ ‫ﺍﻻﺟﻬﺰﺓ‬ ‫ﻓﻲ ﺍﻟﻜﺎﺑﻞ‬ ‫ﺍﻟﺼﻨﻴﻒ‬

‫ﺒﺎﻟﻁﺒﻊ ﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﻜﻭﺍﺒل ﺍﻻﺨﺭﻯ ﺍﻟﺘﻲ ﻟﻡ ﻨﺫﻜﺭﻫﺎ ﻫﻨﺎ ﻨﻅﺭﺍ ﻟﻌﺩﻡ ﺴﻌﺔ ﺍﻟﻤﺠﺎل ﻟﺸﺭﺤﻬﺎ ﻫﻨﺎ ﻭﻟﻜﻥ ﺴﻭﻑ‬

‫ﻨﻌﺭﺽ ﻟﻜﻡ ﺒﺎﻻﺴﻔل ﺠﺩﻭل ﻴﻭﻀﺢ ﺍﻫﻤﻬﺎ ﺒﻨﻔﺱ ﺍﻟﺘﺼﻨﻴﻑ ﺍﻟﺨﺎﺹ ﺒﺎﻟﺠﺩﻭل ﺒﺎﻻﻋﻠﻰ ﻭﺍﻀﻑ ﺍﻟﻰ ﺫﻟﻙ ﺍﻥ ﺴﻭﻑ‬

‫ﻜﻭﺍﺒل ﺍﻻﻟﻴﺎﻑ‬ Fiber optics ‫ ﻭﺍﻴﻀﺎ‬،Satellite ‫ﻭﻫﻭ ﺸﺒﻴﻬﺔ ﺒﻜﻭﺍﺒل ﺍﻟـ‬ Coaxial Cables ‫ﺘﺠﺩ ﻫﻨﺎﻙ‬

.‫ﺍﻟﻀﻭﺌﻴﺔ‬

Network Type Cable Type Maximum Length Data Rate

500 m per
10Base5 Coax 10 Mb/s
segment
185 m per
10Base2 Coax 10 Mb/s
segment
100 m per
10BaseT UTP 10 Mb/s
segment
10BaseF Fiber 4 Km 10 Mb/s
100 m per
100BaseT UTP 100 Mb/s
segment
100Base
Varies with cable 100 Mb/s Fast
VGAnyLan UTP/STP
type Ethernet
4 pair Cat 3, 4, or 100 m per
100BaseT4 100 Mb/s
5 UTP segment
100 m between the
2 pair Cat 5 UTP or 100 Mb/s Fast
100BaseTX hub and network
Cat 1 STP Ethernet
node
100 Mb/s Fast
100BaseFX Fiber 2 Km
Ethernet
100 m, including 10 Mb/s Ethernet,
Category 3 UTP
patch panel and 4 & 16 Mb/s Token

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 57

patch cables Ring and


VGAnyLan at 16
MHz
90 m (100 m
100 Mb/s Fast
including patch
Category 5 UTP Ethernet at 100
panels and patch
MHz
cables)

Table 19: Additional Details for Coaxial Ethernet

Cable Type Popular Name Length Taps/Nodes 5­4­3 Rule

10Base5 Thicknet 500 meters 100 Yes


10Base2 Thinnet 185 meters 30 Yes

1000Mb/s ‫ﺒﺴﺭﻋﺔ‬ Gigabit Ethernet ‫ﺠﺩﻴﺩﺓ ﻭﻫﻲ‬ Ethernet ‫ﻻﺤﻅ ﻭﺠﻭﺩ ﺸﺒﻜﺔ‬

‫ﻭﺒﻬﺫﺍ ﻨﻜﻭﻥ ﻗﺩ ﺘﻌﺭﻀﻨﺎ ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ ﺍﻟﺸﺩﻴﺩ ﻟﻠﺸﺒﻜﺎﺕ ﺍﻟﺴﻠﻜﻴﺔ ﻭﺴﻭﻑ ﻨﺘﻁﺭﻕ ﻓﻲ ﺍﻟﻔﻘﺭﺓ‬

.‫ﺍﻟﻘﺎﺩﻤﺔ ﺍﻟﻰ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻻﺴﻠﻜﻴﺔ‬

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‫ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺴﻠﻜﻴﺔ‬

‫‪Wireless Network‬‬

‫ﺘﻌﺘﺒﺭ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺴﻠﻜﻴﺔ ﺍﺤﺩ ﺍﻫﻡ ﺍﻻﺒﺘﻜﺎﺭﺍﺕ ﺍﻟﺘﻲ ﺩﺨﻠﺕ ﻓﻲ ﻋﺎﻟﻡ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻰ ﺍﻨﻬـﺎ ﻤﺎﺯﺍﻟـﺕ‬

‫ﺘﺤﺘﺎﺝ ﺍﻟﻰ ﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺘﻁﻭﻴﺭ ﻟﺘﺨﺩﻡ ﺍﻜﺜﺭ ﻤﻥ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﺴﻠﻜﻴﺔ ﻭﻤﺎﺯﺍﻟﺕ ﻟﻬﺎ ﻤـﺸﺎﻜﻠﻬﺎ ﻭﺍﻴـﻀﺎ‬

‫ﺍﻟﺤﻤﺎﻟﻴﺔ ﺍﻟﺨﺎﺼﺔ ﺒﻬﺎ ﻟﻴﺴﺕ ﺒﺎﻟﺸﻲﺀ ﺍﻟﻬﻴﻥ ﻭﺍﻟﻜﺜﺭ ﻤﻥ ﺍﻟﻤﻭﻀﻭﻋﺎﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺒﻬﺫﺍ ﺍﻟﻤﺠﺎل‪.‬‬

‫ﻭﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻼﺴﻠﻜﻴﺔ ﻟﻬﺎ ﺍﻴﻀﺎ ﺘﻘﻨﻴﺎﺕ ﻤﻌﻘﺩﺓ ﻭﻟﻜﻨﻨﺎ ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺒﺎﺨﺘﺼﺎﺭ ﺍﻟﻰ ﺍﻫـﻡ ﻤﻜﻭﻨﺎﺘﻬـﺎ‬

‫‪PCI Slot‬‬ ‫ﻭﻟﻌل ﻤﻥ ﺍﻫﻡ ﻤﻜﻭﻨﺎﺘﻬﺎ ﻫﻲ ﺍﻟﻜﺭﻭﺕ ﺍﻟﻼﺴﻠﻜﻴﺔ ﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻬﺎ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻋﻠـﻰ‬

‫‪.PC‬‬ ‫‪card‬‬ ‫ﺍﻭ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻬﺎ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﺤﻤﻭﻟﺔ ﻓﻲ‬

‫‪!Error‬‬

‫‪!Error‬‬

‫ﻴﺩﻋﻡ‬ ‫‪3Com‬‬ ‫ﻜﺎﺭﺕ ﻟﺠﻬﺎﺯ ﻤﺤﻤﻭل ﻤﻥ ﻨﻭﻉ‬


‫ﻜﺎﺭﺕ ﺍﺨﺭ ﻟﻜﻥ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻪ ﻋﻠﻰ ‪PCI Slot‬‬
‫‪54Mbps‬‬ ‫ﺴﺭﻋﺔ ﻨﻘل‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 59

‫ﻭﺒﺎﻟﻁﺒﻊ ﻻ ﻴﻭﺠﺩ ﺍﺴﻼﻙ ﻭﻟﻜـﻥ ﺘـﺴﺘﺨﺩﻡ‬

‫ﺍﻭ‬ Access Point ‫ﺍﺠﻬﺯﺓ ﺍﺨﺭﻯ ﺘـﺴﻤﻰ‬

‫ ﻜﻤﺎ‬،Routers ‫ﺍﻭ‬ Wireless Switches


Access ‫ﺒﺎﻟﺼﻭﺭﺓ ﺍﻟﻤﻘﺎﺒﻠﺔ ﺘﻭﻀﺢ ﺸـﻜل‬

.D­Link ‫ﻤﻥ ﻨﻭﻉ‬ Point

Network Topology
‫ﺍﺸﻜﺎل ﺍﻟﺸﺒﻜﺎﺕ ﻭﻫﻲ ﺘﻌﺒﺭ ﻋﻥ ﻁﺭﻕ ﺘﻭﺼﻴل ﺍﻻﺠﻬﺯﺓ ﻓﻲ ﺍﻟﺸﺒﻜﺔ ﻤﻊ ﺒﻌﻀﻬﺎ ﺍﻟﺒﻌﺽ ﻭﻫﻨـﺎﻙ‬

‫ﻋﺩﺓ ﺍﻨﻭﺍﻉ ﺴﻭﻑ ﻨﻌﺭﻀﻌﻬﺎ ﻫﻨﺎ ﺒﺎﺨﺘﺼﺎﺭ‬

Bus Topology

Bus Topology ‫ﺍﻟﺸﻜل ﺒﺎﻻﻋﻠﻰ ﻴﻭﻀﺢ ﺸﻜل ﺍﻟﺸﺒﻜﺔ ﺒـ‬

Ring Topology

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 60

Ring Topology ‫ﻟﻙ ﺍﻟـ‬ ‫ﺍﻟﺸﻜل ﺒﺎﻻﻋﻠﻰ ﻴﻭﻀﺢ‬

Mesh Topology

Start Topology

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‫ﻭﻫﻲ ﺍﻻﺸﻬﺭ ﺍﺴﺘﺨﺩﺍﻤﺎ ﺤﺘﻰ ﺍﻟىﻥ ﻭﺘﻌﺘﻤﺩ ﻋﻠﻰ ﻭﺠﻭﺩ ﻤﺭﻜﺯﻴﺔ ﻟﻠﺸﺒﻜﺔ ﻭﻫﻲ ﺍﻟـ‬ ‫ﻟﻙ ‪Star Topology‬‬ ‫ﺍﻟﺸﻜل ﺒﺎﻻﻋﻠﻰ ﻴﻭﻀﺢ‬

‫ﺍﻭ ‪Star‬‬ ‫ﻤﻥ ﻫﺫﺍ ﺍﻟﻤﻜﺎﻥ ﻟﺘﻜﻭﻴﻥ ﺸﻜل ﺍﻟﻨﺠﻤﺔ‬ ‫ﺍﻭ ‪Nodes‬‬ ‫ﺜﻡ ﺒﻌﺩ ﺫﻟﻙ ﻴﺘﻡ ﺘﻔﺭﻴﻊ ﺍﻻﺠﻬﺯﺓ‬ ‫ﺍﻟـ ‪Hub‬‬ ‫ﺍﻭ‬ ‫‪Switch‬‬

‫‪Protocols‬‬
‫ﺍﻭ ﻤﺎ ﻴﻁﻠﻕ ﻋﻠﻴﻬﺎ ﻁﺭﻕ ﺍﻟﺘﺨﺎﻁﺏ ﻤﺎ ﺒﻴﻥ ﺍﻻﺠﻬﺯﺓ ﻓﻲ ﺍﻟﺸﺒﻜﺎﺕ ﻭﺴﻭﻑ ﻨﺘﻌﺭﺽ ﻟﺒﻌﺽ ﺍﺸـﻬﺭ‬

‫‪IPX/SPX‬‬ ‫ﻫﺫﻩ ﺍﻟﺒﺭﻭﺘﻭﻜﻭﻻﺕ ﺒﺎﺨﺘﺼﺎﺭ‪:‬‬

‫‪Multi­Player‬‬ ‫ﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﺍﻟﺒﺭﻭﺘﻭﻜﻭﻻﺕ ﻴﺴﺘﺨﺩﻡ ﻓﻲ ﺍﻏﻠﺏ ﺍﻻﻟﻌﺎﺏ ﺍﻟﺘﻲ ﺘﺴﺘﺨﺩﻡ ﺘﻘﻨﻴﺔ‬

‫ﻭﺍﻟﺠﺯﺀ ﺍﻻﺨﺭ ﻤﻥ ﺍﻟﺒﺭﻭﺘﻭﻜـﻭل ﻴـﺩﻋﻰ‬ ‫‪Internetwork Packet Exchange‬‬ ‫ﻭﻫﻲ ﺘﺩﻋﻰ‬

‫ﻓﻘـﻁ ﻭﻫـﻭ‬ ‫‪IPX‬‬ ‫ﻭﻟﻜﻥ ﺍﻏﻠﺏ ﺍﻟﻨﺎﺱ ﻴﺴﺘﺨﺩﻡ ﺍﻟﻤـﺼﻁﻠﺢ‬ ‫‪Sequence Packet Exchange‬‬
‫ﺘﻌﺭﻴﻑ ﺨﺎﻁﻲﺀ ﻓﻬﻡ ﺠﺯﺌﻴﻥ ﻻ ﻴﻨﻔﺼﻼﻥ‪.‬‬

‫‪TCP/IP‬‬
‫‪Internet‬‬ ‫ﻭﺍﻟﺠـﺯﺀ ﺍﻻﺨـﺭ ﻫـﻭ‬ ‫‪Transmission Control Protocol‬‬ ‫ﻜﺘﻌﺭﻴـﻑ ﻫﻤـﺎ‬

‫‪Protocol‬‬
‫‪Tools‬‬ ‫ﻟﻴﺱ ﺒﺭﻭﺘﻭﻜﻭﻻ ﻟﻠﺸﺒﻜﺎﺕ ﻓﻬﻲ ﻤﺠﻤﻭﻋـﺔ ﻤـﻥ ﺍﻻﺩﻭﺍﺕ ﺍﻭ‬ ‫‪TCP/IP‬‬ ‫ﻻﺒﺩ ﺍﻥ ﺘﻌﻠﻡ ﺍﻥ‬

‫‪User Datagram‬‬ ‫ﺍﻭ‬ ‫‪UDP‬‬ ‫ﻭﺍﻴـﻀﺎ ﺒـﺩﺍﺨﻠﻬﺎ ﺠـﺯﺀ ﻴـﺩﻋﻰ‬ ‫‪Protocols‬‬ ‫ﺘﻀﻡ ﺒـﺩﺍﺨﻠﻬﺎ‬

‫ﺍﻟﻰ ﺍﺭﺒﻊ ﺍﺠﺯﺍﺀ ﻜل‬ ‫‪IP‬‬ ‫ﻤﻊ ﺍﻻﺭﻗﺎﻡ ﻟﻴﺱ ﺍﻻﺴﻤﺎﺀ ﻭﻴﻘﺴﻡ ﺍﻟـ‬ ‫‪TCP/IP‬‬ ‫ﻭﻴﻌﻤل ﺍﻟـ‬ ‫‪Protocol‬‬
‫ﻻﻨﻬـﺎ ﺘﺨـﻀﻊ‬ ‫‪255‬‬ ‫ﻭﻻ ﺘﺯﻴﺩ ﻋـﻥ‬ ‫‪0‬‬ ‫ﻭﻫﻲ ﻓﻲ ﺍﻟﺤﻘﻴﻘﺔ ﻻ ﺘﻘل ﻋﻥ‬ ‫‪Octet‬‬ ‫ﺠﺯﺀ ﻴﻁﻠﻕ ﻋﻠﻴﻪ‬

‫ﻟﻠـ‪Binary System‬‬

‫‪DHCP‬‬
‫‪Dynamic Host Configuration Protocol‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪62‬‬

‫ﻤﻥ ﺍﻟﻤﻌﻠﻭﻡ ﺍﻥ ﺍﻻﻨﺘﺭﻨﺕ ﻗﺩ ﺒﺩﺍﺕ ﺍﺼﻼ ﻓﻲ ﻭﺯﺭﺍﺓ ﺍﻟﺩﻓﺎﻉ ﺍﻻﻤﺭﻜﻴﻜﺔ ﻭﺒﺩﺍﺕ ﻤﻌﻬﺎ ﺍﻻﺭﻗﺎﻡ ﻭﻫـﻲ‬

‫ﻭﻜﺎﻥ ﻋﺩﺩ ﺍﻻﺠﻬﺯﺓ ﻤﺤﺩﻭﺩ ﻭﻟﻜﻥ ﺘﺨﻴل ﺍﻻﻥ ﻜﻡ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﻬﻭل ﺍﻟﺫﻱ ﻗﺩ ﻴـﺼل ﺍﻟـﻰ‬ ‫‪IP‬‬ ‫ﺍﻟـ‬

‫ﺒﻼﻴﻴﻥ ﻤﻥ ﺍﻴﻥ ﺴﻴﺎﺘﻲ ﻟﻜل ﺠﻬﺎﺯ ﺭﻗﻡ ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ‪ ،‬ﺍﻻﻤﺭ ﺍﺼﺒﺢ ﺍﻜﺜﺭ ﺘﻌﻘﻴﺩﺍ ﻭﻜﺎﻥ ﻟﺯﺍﻤﺎ ﻋﻠﻰ‬

‫ﺍﻟﻌﻠﻤﺎﺀ ﺍﺒﺘﻜﺎﺭ ﻨﻅﺎﻡ ﺍﺨﺭ ﻏﻴﺭ ﻟﻠﻤﺴﺎﻋﺩﺓ ﻋﻠﻰ ﺍﻟﺘﻐﻠﺏ ﻋﻠﻰ ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﻓﺠﺎﺀﺕ ﻓﻜـﺭﺓ ﺍﺴـﺘﻌﺎﺭﺓ‬

‫ﻭﻫﻲ ﻤﻌﻨﻰ ﺍﻟﺒﺭﻭﺘﻭﻜﻭل ﺍﻟﺫﻱ ﻨﺸﺭﺤﻪ ﻭﻫﻭ ﺍﻨﻪ ﻋﻨﺩﻤﺎ ﺘﺩﺨل ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ ﺘﺎﺨﺫ ﺭﻗﻤـﺎ‬ ‫‪IP‬‬ ‫ﺍﻟـ‬

‫ﺍﻭ ﺘﺴﺘﻌﻴﺭ ﺭﻗﻤﺎ ﻟﺠﻬﺎﺯﻙ ﻭﻋﻨﺩﻤﺎ ﺘﻐﻠﻕ ﺍﻟﺠﻬﺎﺯ ﺍﻭ ﺘﻨﻔﺼل ﻋﻥ ﺍﻻﻨﺘﺭﻨﺕ ﻴﺴﺘﻁﻴﻊ ﺸﺨﺹ ﺍﺨﺭ ﺍﻥ‬

‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﺭﻗﻡ ﻭﻤﻥ ﻫﻨﺎ ﺠﺎﺀﺕ ﻜﻠﻤﺔ ‪.Dynamic‬‬

‫ﻓﻜﻴﻑ ﻴﻤﻜﻨﻙ ﺍﻥ‬ ‫‪IPS‬‬ ‫ﻭﺍﺨﻴﺭ‪‬ﺍ ﻭﺠﺏ ﻋﻠﻴﻙ ﺍﻥ ﺘﻌﻠﻡ ﺒﻤﺎ ﺍﻨﻨﺎ ﻗﻠﻨﺎ ﺍﻥ ﺍﻻﻨﺘﺭﻨﺕ ﻋﺒﺎﺭﺓ ﻋﻥ ﺍﺭﻗﺎﻡ ﺍﻭ‬

‫‪Domain‬‬ ‫ﺍﻭ‬ ‫‪DNS‬‬ ‫ﺍﻟﻰ ﺍﺭﻗـﺎﻡ ﻫـﺫﺍ ﻴـﺘﻡ ﺒﻔﻌـل‬ ‫‪www.ask­pc.com‬‬ ‫ﻴﺘﺭﺠﻡ ﻤﻭﻗﻊ ﻜـ‬

‫ﻭﻫﻭ ﺍﻟﺫﻱ ﻴﺤﻭل ﻫﺫﺍ ﺍﻻﺴﻡ ﺍﻟﻰ ﺍﺭﻗﺎﻡ ﻭﺍﻟﻌﻜﺱ‪.‬‬ ‫‪Name Server‬‬

‫ﻭﺍﻻﻥ ﺍﻟﻴﻙ ﺒﻌﺽ ﺍﻟﻤﺼﻁﻠﺤﺎﺕ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺘﻲ ﻗﺩ ﺘﻭﺍﺠﻬﻙ ﻓﻲ ﺍﻟﺸﺒﻜﺎﺕ‪:‬‬

‫‪.Network‬‬ ‫‪Interface Card‬‬ ‫ﻫﻭ ﻜﺎﺭﺕ ﺍﻟﺸﺒﻜﺔ ﻜﻤﺎ ﺘﻌﻠﻤﺕ ﺴﺎﺒﻘﺎ‬ ‫‪NIC‬‬
‫ﻫﻭ ﺭﻗﻡ ﻤﺤﺩﺩ ﻻ ﻴﺘﻐﻴﺭ ﻟﻜل ﺠﻬﺎﺯ ﻋﻠﻰ ﺍﻟﺸﺒﻜﺔ ﻭﻻ ﻴﻤﻜـﻥ ﺍﻥ ﻴﺤـﺼل ﺍﻱ‬ ‫‪MAC Address‬‬
‫‪Media Access‬‬ ‫ﺠﻬﺎﺯ ﻋﻠﻰ ﻨﻔﺱ ﺍﻟﺭﻗﻡ ﻭﻫﻭ ﺨﺎﺹ ﺒﻜﺎﺭﺕ ﺍﻟـﺸﺒﻜﺔ ﻭﻫـﻭ ﻨﻅﺭﻴـﺎ ﻤﻌﻨـﺎﻩ‬

‫ﻭﻜﻤﺎ ﻤﻌﻠﻭﻡ ﺍﻥ ﺒﻌﺽ ﺍﻟﺸﺭﻜﺎﺕ ﺤﻭل ﺍﻟﻌﺎﻟﻡ ﻗﺩ ﺘﺴﺘﺨﺩﻡ ﺍﺭﻗﺎﻡ ﻤﻀﻠﻠﺔ ﻟﻜﺭﻭﺕ ﺍﻟﺸﺒﻜﺔ‬ ‫‪Control‬‬
‫ﻓﻠﻬﺫﺍ ﺍﻁﻠﻘﻨﺎ ﻋﻠﻴﻪ ﻨﻅﺭﻴﺎ!‬

‫ﺍﻟﺨﺎﺼﺔ ﺒﻜﺎﺭﺕ ﺍﻟﺸﺒﻜﺔ‪ ،‬ﻭﻴﻁﻠﻕ ﻋﻠﻴﻪ ﺍﻴـﻀﺎ‬ ‫‪ROM‬‬ ‫ﻓﻲ ﺍﻟـ‬ ‫‪MAC Address‬‬ ‫ﻭﻴﺨﺯﻥ ﺍﻟـ‬

‫‪.Physical‬‬ ‫‪Address‬‬

‫ﺒﺸﻲﺀ ﻤﻥ ﺍﻻﺨﺘﺼﺎﺭ‪.‬‬ ‫‪Hardware‬‬ ‫ﻭﺍﻻﻥ ﻨﻜﻭﻥ ﻗﺩ ﺨﺘﻤﻨﺎ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪63‬‬

‫‪Hardware Troubleshooting‬‬
‫‪Problems & Solutions‬‬

‫ﻓﻲ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﻜﺘﺎﺒﻨﺎ ﻟﻤﻨﻬﺞ ﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﺍﻜﺜﺭ ﺍﻟﻤﺸﺎﻜل ﺸﻴﻭﻋﺎ ﻓـﻲ‬

‫ﻭﻜﻴﻑ ﻴﻤﻜﻥ ﺍﻥ ﺘﺠﺩ ﻟﻬﺎ ﺤﻠﻭﻻ ﺍﻭ ﺤﺘﻰ ﺘﺘﻌﺭﻑ ﻋﻠﻰ ﺍﺴﺒﺎﺒﻬﺎ‪.‬‬ ‫‪Hardware‬‬ ‫ﺍﻟـ‬

‫‪Boot Problems‬‬ ‫ﻤﺸﺎﻜل ﺒﺩﺀ ﺘﺸﻐل ﺍﻟﺠﻬﺎﺯ‬

‫ﻋﻨﺩﻤﺎ ﻴﺒﺩﺍ ﻓـﻲ‬ ‫‪Power on self test‬‬ ‫ﺍﻭ‬ ‫‪POST‬‬ ‫ﻜﻤﺎ ﺘﻌﻠﻤﺕ ﺍﻥ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻴﻘﻭﻡ ﺒﻌﻤل ﻋﻤﻠﻴﺔ‬

‫ﻟﻜل ﺠﺯﺀ ﻤﻥ ﺍﺠﺯﺍﺌﻪ ﻭﺍﺫﺍ ﻭﺠﺩ ﺨﻠل ﻤﺎ ﺍﻤﺎ ﺍﻥ ﻴﻅﻬﺭ ﻟﻙ ﺭﺴـﺎﻟﺔ ﺍﻭ‬ ‫‪Check‬‬ ‫ﺍﻟﻌﻤل ﻟﻴﻘﻭﻡ ﺒﻌﻤل‬

‫ﺘﺴﻤﻊ ﺼﻭﺘﺎ ﻤﺎ ﺍﺫﺍ ﻟﻡ ﻴﺴﺘﻁﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻭﺼﻭل ﺍﻟﻰ ﻜﺎﺭﺕ ﺍﻟﺸﺎﺸﺔ ﻻﻅﻬﺎﺭ ﺍﻟﺭﺴـﺎﻟﺔ‪ ،‬ﻭﻨﺤـﻥ‬

‫ﻫﻨﺎ ﺴﻭﻑ ﻨﺘﻌﺭﺽ ﻻﺍﺸﻬﺭ ﺍﻟﻤﺸﺎﻜل ﻟﻴﺱ ﻜﻠﻬﺎ ﻭﻟﻜﻥ ﺴﻭﻑ ﺘﺴﺎﻋﺩﻙ ﻜﺜﻴﺭﺍ‪.‬‬

‫‪Long Beep‬‬

‫ﺍﻭ ﺍﻟـ ‪.RAM‬‬ ‫ﺍﻟـ ‪System Memory‬‬ ‫ﺼﻔﺎﺭﺓ ﻁﻭﻴﻠﺔ ﻓﻲ ﺒﺩﺀ ﺍﻟﺘﺸﻐل ﻫﺫﺍ ﻴﻌﻨﻲ ﺍﻥ ﻫﻨﺎﻙ ﻤﺸﻜﻠﺔ ﻓﻲ‬

‫ﺍﻟﻤﻭﺠﻭﺩﺓ ﻓﻲ ﺍﻟﺠﻬﺎﺯ ﺒﺎﺨﺭﻯ ﺍﻭ ﺍﻋﺩ ﺍﻟﻤﺭﺍﺠﻌﺔ ﻋﻠﻴﻬﺎ ﺭﺒﻤﺎ ﺘﻜﻭﻥ ﻏﻴﺭ ﻤﺜﺒﺘﻪ ﺒﺸﻜل‬ ‫‪RAM‬‬ ‫ﺍﻟﺤل‪ :‬ﺍﺴﺘﺒﺩل ﺍﻟـ‬

‫‪Parity‬‬ ‫ﻤﺨﺘﻠﻔﺔ ﺒﻤﻌﻨﻰ ﺍﻥ ﺍﻟـ‬ ‫‪RAMS‬‬ ‫ﺍﻭ ﺭﺒﻤﺎ ﺘﻜﻭﻥ ﺍﻨﻭﺍﻉ ﺍﻟـ‬ ‫‪RAM‬‬ ‫ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬ ‫‪Bank‬‬ ‫ﺠﻴﺩ ﻓﻲ ﺍﻟـ‬

‫ﻭ ‪.SIMM‬‬ ‫‪DIMM‬‬ ‫ﻤﺨﺘﻠﻔﺔ ﺍﻭ ﺍﻟﺴﺭﻋﺔ ﻭﻟﻴﺱ ﺍﻟﻨﻭﻉ ﺍﻱ‬

‫‪Long Beep then Two Short beeps‬‬

‫ﻜﺎﺭﺕ ﺍﻟﺼﻭﺭﺓ ‪Video card‬‬ ‫ﺼﻔﺎﺭﺓ ﻁﻭﻴﻠﺔ ﻤﺘﺒﻭﻋﺔ ﺒﺼﻔﺎﺭﺘﻴﻥ ﻗﺼﻴﺭﺘﻴﻥ ﻫﺫﺍ ﻴﻌﻨﻲ ﺍﻥ ﻫﻨﺎﻙ ﻤﺸﻜﻠﺔ ﻓﻲ‬

‫ﺍﻟﺤل‪ :‬ﺍﻋﺩ ﺘﺭﻜﻴﺒﻪ ﻤﺭﺓ ﺍﺨﺭﻯ ﺒﺎﺤﻜﺎﻡ ﺍﻭ ﺍﺴﺘﺒﺩﻟﻪ ﺍﺫﺍ ﻟﻡ ﻴﻌﻤل‪.‬‬

‫‪Long Beep then 3 Short beeps‬‬


‫ﻨﻔﺱ ﺍﻟﻤﺸﻜﻠﺔ ﻓﻲ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺭﺓ ﺍﺘﺒﻊ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺴﺎﺒﻘﺔ‪.‬‬

‫‪Continues Beep‬‬
‫ﺼﻔﺎﺭﺓ ﻤﺴﺘﻤﺭﺓ ﺘﻌﻨﻲ ﻤﺸﻜﻠﺔ ﺍﻤﺎ ﻓﻲ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺭﺓ ﺍﻭ ﻓﻲ ﺍﻟﺫﺍﻜﺭﺓ ﺍﺘﺒﻊ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺴﺎﺒﻘﺔ‪.‬‬

‫ﺍﺭﻓﻘﻨﺎ ﺍﻟﺸﺎﺌﻊ ﻤﻨﻬﺎ ﻓﻘﻁ‪.‬‬ ‫‪Beep Codes‬‬ ‫ﺍﻻﺼﻭﺍﺕ ﺍﻟﺴﺎﺒﻘﺔ ﺍﻱ ﺍﻟﻤﻌﺭﻭﻓﺔ ﺒﺎﺴﻡ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪64‬‬

‫ﻟﻠﺘﻌﺒﻴﺭ ﻋﻥ ﺍﻟﺨﻁﺎ ﻭﻫﻲ ﺍﻟﺭﺴـﺎﺌل ﻭﺴـﻭﻑ‬ ‫‪Motherboard‬‬ ‫ﻫﻨﺎﻙ ﺍﺸﻴﺎﺀ ﺍﺨﺭﻯ ﺘﺴﺘﺨﺩﻤﻬﺎ ﺍﻟـ‬

‫ﻨﺤﺎﻭل ﺠﺎﻫﺩﻴﻥ ﻓﻲ ﺍﻟﻔﻘﺭﺓ ﺍﻟﺘﺎﻟﻴﺔ ﺍﻟﺘﻌﺭﻴﻑ ﺒﺎﻫﻡ ﺍﻟﺭﺴﺎﺌل ﺍﻟﺘﻲ ﺘﻅﻬﺭ ﻟﻙ ﻭﺍﺴﺒﺎﺒﻬﺎ‪ .‬ﻭﻻﺤـﻅ ﺍﻨﻨـﺎ‬

‫ﻤﺎﺯﻟﻨﺎ ﻨﺘﺤﺩﺙ ﻋﻥ ﺍﺨﻁﺎﺀ ﻭﻤﺸﺎﻜل ﺒﺩﺍﻴﺔ ﺍﻟﺘﺸﻐﻴل‪.‬‬

‫‪Error Messages‬‬ ‫ﺭﺴﺎﺌل ﺍﻟﺨﻁﺎ ﺍﻟﺨﺎﺼﺔ ﺒﺒﺩﺀ ﺍﻟﺘﺸﻐﻴل‬

‫)‪(Sector not found, general failure, etc.‬‬

‫ﺘﻅﻬﺭ ﻫﺫﻩ ﺍﻟﺭﺴﺎﺌل ﻭﺍﻨﻭﺍﻋﻬﺎ ﻋﻨﺩﻤﺎ ﻻ ﻴﺴﺘﻁﻴﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﻭﺼﻭل ﺍﻟﻰ ﻤﻌﻠﻭﻤﺎﺕ ﺒﺩﺍﻴﺔ ﺍﻟﺘـﺸﻐﻴل‬

‫‪Hard‬‬ ‫ﺍﻭ ﻗﻁﺎﻉ ﺘﺎﻟﻑ ﻓـﻲ ﺍﻟــ‬ ‫‪Bad Sector‬‬ ‫ﺍﻭ ﻭﺠﻭﺩ‬ ‫‪MBR‬‬ ‫ﻭﺭﺒﻤﺎ ﻜﺎﻨﺕ ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ‬

‫‪.Disk‬‬

‫‪Physical Error‬‬ ‫ﻤﻥ ﺍﻟﺼﻌﺏ ﻋﻼﺠﻬﺎ ﺍﺫﺍ ﻜﺎﻨﺕ‬ ‫‪Hard Disk‬‬ ‫ﺍﻟﺤل ﻟﻬﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ‪ :‬ﻟﻼﺴﻑ ﻤﻌﻅﻡ ﻤﺸﺎﻜل ﺍﻟـ‬

‫ﻋﻠﻰ‬ ‫‪Hard‬‬ ‫ﻭﻟﻜﻥ ﺠﺭﺏ ﻫﺫﺍ ﺍﻟـ‬ ‫‪Partition Table‬‬ ‫ﺍﻭ ﻓﻲ‬ ‫‪Boot Record‬‬ ‫ﻋﻠﻰ ﺍﻟـ‬ ‫‪Bad Sector‬‬ ‫ﺍﻱ‬

‫ﻟﺘﺸﻐﻴل ﺍﻟﺠﻬﺎﺯ‬ ‫‪Bootable CD ROM‬‬ ‫ﺍﻭ ﺍﺴﺘﺨﺩﻡ‬ ‫‪Bootable Disk‬‬ ‫ﺠﻬﺎﺯ ﺍﺨﺭ ﻭﻴﻤﻜﻥ ﺍﻴﻀﺎ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل‬

‫ﻭﺍﻨﻘل ﺒﻴﺎﻨﺎﺘﻙ‪.‬‬ ‫‪Hard Disk‬‬ ‫ﺜﻡ ﺤﺎﻭل ﺍﻟﺩﺨﻭل ﻋﻠﻰ ﺍﻟـ‬

‫‪Cannot load COMMAND.COM, system halted‬‬

‫ﻭﻫـﻲ ﺍﻥ ﺍﻟﻨﻅـﺎﻡ ﻻ ﻴـﺴﺘﻁﻴﻊ‬ ‫‪DOS‬‬ ‫ﻭ ﺍﻴﻀﺎ‬ ‫‪Windows 95‬‬ ‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﺸﺎﺌﻊ ﺍﻟﺤﺩﻭﺙ ﻤﻊ‬

‫ﺍﻟﺫﻱ ﻴﺤﻭﻱ ﺍﻭﺍﻤﺭ ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫ﺍﻟﻤﻠﻑ ‪Command.com‬‬ ‫ﺘﺤﻤﻴل‬

‫ﻟﺤل ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ‪ :‬ﺘﺎﻜﺩ ﻤﻥ ﻭﺠﻭﺩ ﻤﻠﻑ ﺍﻟﻨﻅﺎﻡ ﻋﻠﻰ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﺍﻭ ﻗﻡ ﺒﻨﺴﺨﻪ ﻤﻥ ﺍﻻﺴﻁﻭﺍﻨﺔ ﺍﻟﺨﺎﺼﺔ‬

‫ﺒﺎﻟﻨﻅﺎﻡ ﺍﻭ ﻤﻥ ﺠﻬﺎﺯ ﺍﺨﺭ‪.‬‬

‫‪Error loading drive c‬‬

‫ﺍﻟـﻰ ﺍﻟـﺫﺍﻜﺭﺓ‬ ‫ﺍﻟـ ‪File system‬‬ ‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻤﻌﻨﺎﻩ ﺍﻥ ﺍﻟﻨﻅﺎﻡ ﻏﻴﺭ ﻗﺎﺩﺭ ﻋﻠﻰ ﺘﺤﻤﻴل ﻤﻌﻠﻭﻤﺎﺕ‬

‫ﻓﻲ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺠﺩﻭل ﺍﻟﻤﻠﻔﺎﺕ‪.‬‬ ‫‪Hard Disk‬‬ ‫ﻭﻫﻲ ﻏﺎﻟﺒﺎ ﺨﻁﺎ ﻓﻲ ﺍﻟـ‬

‫‪.Sector‬‬ ‫‪not found‬‬ ‫ﻟﺤل ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﺍﺘﺒﻊ ﺍﻟﺨﻁﻭﺍﺕ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﺭﺴﺎﻟﺔ‬

‫‪Invalid drive specification‬‬


‫ﻭﻻ ﻴـﺴﺘﻁﻴﻊ‬ ‫‪Partition table‬‬ ‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻴﺤﺩﺙ ﻋﻨﺩﻤﺎ ﻻ ﻴﺴﺘﻁﻴﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟـ‬

‫ﺍﻭ ﺘﻘـﺴﻴﻡ ﻟﻠﻘـﺭﺹ‬ ‫‪FDisk‬‬ ‫ﻭﻫﻲ ﺸﺎﺌﻌﺔ ﺍﻟﺤﺩﻭﺙ ﻋﻨﺩﻤﺎ ﺘﻘﻭﻡ ﺒﻌﻤـل‬ ‫‪Drive Letter‬‬ ‫ﺘﺤﻤﻴل‬

‫ﻟﻪ‪.‬‬ ‫‪Format‬‬ ‫ﺍﻟﺼﻠﺏ ﻭﻟﻡ ﺘﻘﻡ ﺒﻌﻤل‬

‫‪Western Digital‬‬ ‫ﺠﺩﻴﺩ ﺍﺴﺘﺨﺩﻡ ﺒﺭﻨﺎﻤﺞ ﺍﻟﺘﻘﺴﻴﻡ ﺍﻟﺨﺎﺹ ﺒﻪ ﻤﺜل‬ ‫‪Hard‬‬ ‫ﺍﻟﺤل ﻟﻬﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ‪ :‬ﺍﺫﺍ ﻜﺎﻥ ﻫﺫﺍ ﺍﻟـ‬

‫ﻋﻠﻰ ﺠﻬﺎﺯ ﺍﺨﺭ‪.‬‬ ‫‪Windows‬‬ ‫ﻭﺨﻼﻓﻪ ﺍﻭ ﻗﻡ ﺒﻌﻤل ﺘﻘﺴﻴﻡ ﻭﻓﻭﺭﻤﺎﺕ ﻟﻪ ﺒﺎﺴﺘﺨﺩﺍﻡ ﺍﻟـ‬ ‫‪data life guard‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪65‬‬

‫‪Not ready reading drive x‬‬

‫‪ CD Rom‬ﻭ ‪Floppy‬‬ ‫ﻤﺜـل ﺍﻟــ‬ ‫‪Removable Media‬‬ ‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﺸﺎﺌﻊ ﺍﻟﺤﺩﻭﺙ ﻤﻊ ﺍﻟـ‬

‫‪Floppy‬‬ ‫ﻭﻫﻲ ﺍﻥ ﺍﻟﻨﻅﺎﻡ ﻏﻴﺭ ﻗﺎﺩﺭ ﻋﻠﻰ ﺍﻟﻘﺭﺍﺀﺓ ﻤﻥ ﻫﺫﺍ ﺍﻟﻭﺴﻴﻁ ﺴـﻭﺍﺀ ﻜﺎﻨـﺕ ﺍﺴـﻁﻭﺍﻨﺔ ﺍﻡ‬

‫ﻓﻬﺫﺍ ﻤﻌﻨﺎﻩ ﺨﻁﺎ ﻓﻲ ﺍﻟﻘﺭﺹ ﺍﻟـﺼﻠﺏ‬ ‫‪Hard Disk‬‬ ‫ﺍﻤﺎ ﺍﺫﺍ ﻅﻬﺭﺕ ﻫﺫﻩ ﺍﻟﺭﺴﺎﻟﺔ ﻤﻊ ﺍﻟـ‬ ‫‪Disk‬‬
‫ﻭﻟﻜﻥ ﺠﺭﺏ ﺍﻟﺤﻠـﻭل ﺍﻟﺨﺎﺼـﺔ‬ ‫‪Hard‬‬ ‫ﻭﺭﺒﻤﺎ ﺘﻜﻭﻥ ﻤﺸﻜﻠﺔ ﻜﺒﻴﺭﺓ ﻗﺩ ﺘﻀﻁﺭﻙ ﺍﻟﻰ ﺘﻐﻴﻴﺭ ﺍﻟـ‬

‫ﺍﻭﻻ ﻜﻤﺎ ﺴﺒﻕ ﻓﻲ ﺍﻻﻋﻠﻰ‪.‬‬ ‫‪Hard Disk‬‬ ‫ﺒﺎﻟـ‬

‫ﻤﺸﺎﻜل ﻤﺘﻨﻭﻋﺔ‬

‫ﺍﻟﺠﻬﺎﺯ ﻻ ﻴﻌﻤل ﻤﻁﻠﻘﺎ ﻋﻨﺩ ﺒﺩﺀ ﺍﻟﺘﺸﻐﻴل‪:‬‬

‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻤﻥ ﺍﺼﻌﺏ ﺍﻟﻤﺸﺎﻜل ﺍﻟﺘﻲ ﻴﺼﻌﺏ ﺘﺤﺩﻴﺩ ﺴﺒﺒﻬﺎ ﻻﻥ ﺍﻟﺠﻬﺎﺯ ﻻ ﻴﻌﻁـﻲ ﺍﻱ ﺍﺴـﺘﺠﺎﺒﺔ‬

‫ﻭﻟﻬﺫﺍ ﻭﺠﺏ ﻋﻠﻴﻙ ﺍﻥ ﺘﺠﺭﺏ ﺍﻜﺜﺭ ﻤﻥ ﺠﺯﺀ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﻟﻜﻥ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﺍﻟﺘﻲ ﺠﻴﺏ ﺍﻥ‬

‫ﺍﻭ ﻗﻡ ﺒﺎﺴـﺘﺒﺩﺍﻟﻪ – ﺍﻓـﺢ‬ ‫ﺍﻟـ ‪power supply‬‬ ‫ﺘﺨﺘﺒﺭﻫﺎ )ﺘﺎﻜﺩ ﻤﻥ ﺘﻭﺼﻴل ﺍﻟﻜﻬﺭﺒﺎﺀ – ﺍﻓﺤﺹ‬

‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻠﻭﺤﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ (‬ ‫‪Power‬‬ ‫ﻭﺼﻼﺕ ﺍﻟـ‬

‫ﻭﺍﻴـﻀﺎ ﻤـﺸﻜﻠﺔ‬ ‫‪Motherboard‬‬ ‫ﻗﺩ ﻴﺤﺩﺙ ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﺍﻴﻀﺎ ﻋﻨﺩﻤﺎ ﻴﻜﻭﻥ ﻫﻨﺎﻙ ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ‬

‫ﻓﻲ ﻟﻭﺤﺔ ﺍﺨﺭﻯ ﻭﺠـﺭﺏ ﺍﺫﺍ ﻟـﻡ ﻴﻌﻤـل‬ ‫‪Processor‬‬ ‫ﻗﻡ ﺒﺘﺭﻜﻴﺏ ﺍﻟـ‬ ‫‪Processor‬‬ ‫ﻓﻲ ﺍﻟـ‬

‫ﻋﻠـﻰ‬ ‫‪Motherboard‬‬ ‫ﻭﺍﺫﺍ ﻋﻤل ﻴﻤﻜﻨـﻙ ﺍﻥ ﺘﺠـﺭﺏ ﺍﻟــ‬ ‫‪Processor‬‬ ‫ﻓﺎﻟﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ‬

‫ﺍﺨﺭ‪.‬‬ ‫‪Power Supply‬‬

‫ﺍﻟﺠﻬﺎﺯ ﻴﻌﻤل ﻭﻟﻜﻥ ﻻ ﻴﻭﺠﺩ ﺼﻭﺕ ﺍﻭ ﺼﻭﺭﺓ ﻋﻠﻰ ﺍﻟﺸﺎﺸﺔ‬

‫ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﻗﺩ ﺘﻜﻭﻥ ﺍﺤﺩﻯ ﻋﺩﺓ ﻤﺸﺎﻜل ﻤﻨﻬﺎ ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل ﻜﺎﺭﺕ ﺍﻟـﺼﻭﺭﺓ ﺒـﻪ ﻤـﺸﻜﻠﺔ‬

‫ﺠﺭﺏ ﺍﻭﻻ ﺍﻥ ﺘﺤﺭﻙ ﺍﻟﻜﺎﺭﺕ ﺍﻭ ﺘﻌﻴﺩ ﺘﺭﻜﻴﺒﻪ ﺍﻭ ﺍﺴﺘﺒﺩﻟﻪ ﺒﺎﺨﺭ ﺍﻭ ﻗﺩ ﺘﻜﻭﻥ ﺍﻟﻤﺸﻜﻠﺔ ﻓـﻲ ﺍﻟﻠﺤـﺔ‬

‫ﻟﻥ ﻴﻔﻠﺢ ﺍﻱ ﺤل ﺴﻭﻯ ﺍﻟﺘﺠﺭﺒﺔ ﻭﺍﻻﺴﺘﺒﺩﺍل ﻭﺭﺒﻤـﺎ ﺘﻜـﻭﻥ ﺍﻟﻤـﺸﻜﻠﺔ‬ ‫‪Motherboard‬‬ ‫ﺍﻟﺭﺌﻴﺴﻴﺔ‬

‫ﺠﺭﺏ ﺸﺎﺸﺔ ﺍﺨﺭﻯ‪.‬‬ ‫ﻤﺘﻌﻠﻘﺔ ﺒـ‪Monitor‬‬

‫ﺍﻭﺘﻭﻤﺎﺘﻴﻜﻴﺎ ﻋﻨﺩ ﺒﺩﺀ ﺍﻟﺘﺸﻐﻴل‪:‬‬ ‫‪Restart‬‬ ‫ﺍﻟﺠﻬﺎﺯ ﻴﻘﻭﻡ ﺒﻌﻤل‬

‫ﺍﻭ ﺘﻔﺤﺹ ﺤﺎﻟﺘﻬـﺎ ﺍﻭ ﻗـﻡ ﺒﺘﻨـﻀﻴﻔﻬﺎ‬ ‫‪RAM‬‬ ‫ﺍﺴﺘﺒﺩل ﺍﻟـ‬ ‫‪RAM‬‬ ‫ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﻗﺩ ﺘﺘﻌﻠﻕ ﺒﺎﻟـ‬

‫ﺒﺎﺴﺘﺨﺩﺍﻡ ﺍﻟﻤﻨﻅﻔﺎﺕ ﺍﻟﺼﻨﺎﻋﻴﺔ ﺍﻟﻤﺨﺼﺼﺔ ﻟﺫﻟﻙ ﻭﺍﻋﺩ ﺘﺭﻜﻴﺒﻬﺎ ﻤﺭﺓ ﺍﺨﺭﻯ‪ .‬ﻗﺩ ﺘﻜـﻭﻥ ﺍﻟﻤـﺸﻜﻠﺔ‬

‫ﻭﻟﻜـﻥ ﻫـﺫﻩ‬ ‫‪MBR‬‬ ‫ﻟﻠﺠﻬﺎﺯ ﻭﻫﻭ ﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻟـ‬ ‫‪Restart‬‬ ‫ﻴﻘﻭﻡ ﺒﻌﻤل‬ ‫ﺒـ‪Virus‬‬ ‫ﺍﻴﻀﺎ ﻤﺘﻌﻠﻘﺔ‬

‫ﺠﺭﺏ ﺍﺨﺭ‪ .‬ﻫﻨﺎﻙ ﻤﺸﻜﻠﺔ‬ ‫ﺍﻟﻤﺸﻜﻠﺔ ‪Power Supply‬‬ ‫ﺍﻟﻨﻭﻋﻴﺔ ﺍﺼﺒﺤﺕ ﻏﻴﺭ ﻤﻨﺘﺸﺭﺓ‪ .‬ﺭﺒﻤﺎ ﺘﻜﻭﻥ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪66‬‬

‫ﺍﻭ ﻤﺭﻭﺤﺔ ﺍﻟﻤﻌﺎﻟﺞ ﺍﺫﺍ ﻟﻡ ﺘﻜﻥ ﺘﻌﻤل ﺍﻭ ﺘﻌﻤل ﺒﻐﻴﺭ ﻜﻔﺎﺀﺘﻬﺎ ﻓﺎﻨﻬﺎ‬ ‫ﺍﺨﺭﻯ ﻭﻫﻲ ‪Processor Fan‬‬
‫ﻟﺤﻤﺎﻴﺔ ﺍﻟﻤﻌـﺎﻟﺞ ﻭﻓـﻲ ﻫـﺫﻩ‬ ‫‪Restart‬‬ ‫ﺴﺘﺅﺩﻱ ﺍﻟﻰ ﺴﺨﻭﻨﺔ ﺍﻟﻤﻌﺎﻟﺞ ﻭﺴﻭﻑ ﻴﻭﻗﻡ ﺍﻟﺠﻬﺎﺯ ﺒﻌﻤل‬

‫ﺍﻟﺤﺎﻟﺔ ﺍﺴﺘﺒﺩل ﺍﻟﻤﺭﻭﺤﺔ ﺒﺎﺨﺭﻯ ﺠﺩﻴﺩﺓ‪.‬‬

‫‪:‬‬ ‫‪HD‬‬ ‫ﻭﺍﺴﻤﻊ ﺍﺼﻭﺍﺕ ﻤﻥ ﺍﻟـ‬ ‫‪POST‬‬ ‫ﺍﻟﺠﻬﺎﺯ ﻤﺘﻭﻗﻑ ﻋﻠﻰ ﺸﺎﺸﺔ ﺍﻟـ‬

‫ﺒﻪ ﻋﻁل ﻓﻨﻲ ﻭﻨﻨﺼﺤﻙ ﺒﺘﺠﺭﺒﺘﻪ ﻓﻲ ﺠﻬﺎﺯ ﺍﺨـﺭ ﺍﻭ‬ ‫‪HD‬‬ ‫ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﻟﻬﺎ ﺴﺒﺒﺎﻥ ﺍﻭﻟﻬﻤﺎ ﺍﻥ ﺍﻟـ‬

‫ﻻﻨﻪ ﻗﺩ ﻴﻜﻭﻥ ﺒﻪ ﻤﺸﻜﻠﺔ‪ .‬ﻭﻟﻠﺘﻌﺭﻑ ﻋﻠﻰ‬ ‫‪HD‬‬ ‫ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬ ‫‪Power cable‬‬ ‫ﺍﺴﺘﺒﺩﻟﻪ‪ .‬ﺜﺎﻨﻴﺎ ﻏﻴﺭ‬

‫ﺒﺯﻴــﺎﺭﺓ ﻤﻭﻗﻌﻨــﺎ ‪www.ask­pc.com‬‬ ‫ﺍﻟﻤﺯﻴــﺩ ﻤــﻥ ﺤﻠــﻭل ﺍﻟﻤــﺸﻜﻼﺕ ﻗــﻡ‬

‫ﻭﺒﻬﺫﺍ ﻨﻜﻭﻥ ﻗﺩ ﺸﺭﺤﻨﺎ ﻟﻙ ﺒﺎﺨﺘﺼﺎﺭ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺒﺎﻟـ ‪.Hardware‬‬

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‫ﻤﺸﺎﻜل ﺍﻟﺒﺭﻤﺠﻴﺎﺕ – ﻨﻅﺭﺓ ﻤﺘﻌﻤﻘﺔ ﻓﻲ ﺍﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل‬

‫‪Software Troubleshooting‬‬
‫‪In depth knowledge of Operating System‬‬

‫ﺒﺎﻟﻁﺒﻊ ﻜﺩﺍﺭﺱ ﻟﻤﻨﻬﺞ ﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻻﺒﺩ ﺍﻥ ﺘﻜﻭﻥ ﻋﻠﻰ ﺩﺭﺍﻴﺔ ﻤﺘﻌﻤﻘﺔ ﻓﻲ ﻨﻅـﺎﻡ ﺍﻟﺘـﺸﻐﻴل‬

‫ﺤﺘﻰ ﺘﺘﻤﻜﻥ ﻤﻥ ﺤل ﻤﺸﻜﻼﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﻌﻤل ﺘﺤﺕ ﻤﻅﻠﺘﻪ ﻭﻨﺤـﻥ ﻫﻨـﺎ ﺴـﻭﻑ‬

‫ﻨﻅﺭﺍ ﻟﺸﻴﻭﻉ ﺍﺴﺘﺨﺩﺍﻤﻪ ﻭﻟﻥ ﻨﺘﻁﺭﻕ ﻫﻨـﺎ ﻓـﻲ ﻫـﺫﺍ‬ ‫‪Windows XP‬‬ ‫ﻨﺭﻜﺯ ﻋﻠﻰ ﻨﻅﺎﻡ ﺘﺸﻐﻴل‬

‫ﺍﻟﻤﻨﻬﺞ ﺍﻟﻰ ﺍﺴﺎﺴﻴﺎﺕ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﺍﻟﺘﻲ ﻤﻥ ﺍﻟﻤﻔﺘﺭﺽ ﺍﻨﻙ ﺘﻌﺭﻓﻬﺎ ﻓﻬﻨﺎ ﻨﺤﻥ ﻨﺭﻜﺯ ﻋﻠﻰ ﺍﻟﻔﻬـﻡ‬

‫ﺍﻟﻤﺘﻌﻤﻕ ﻻﻫﻡ ﺍﻟﻤﻜﻭﻨﺎﺕ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﺘﻌﺭﻑ ﻋﻠﻴﻬﺎ ﻜﻤﺭﺸﺢ ﻻﺨﺘﺒﺎﺭ ﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ‪.‬‬

‫ﻨﻅﺭﺓ ﻋﺎﻤﺔ ﻋﻠﻰ ﻨﻅﺎﻡ ‪:Window s XP‬‬

‫ﻴﺘﻤﻴﺯ ﻨﻅﺎﻡ ﺍﻟﻭﻴﻨﺩﻭﺯ ﺒﺎﻨﻪ ﺴﻬل ﺍﻻﺴﺘﺨﺩﺍﻡ ﻭﻴﻌﺘﺒﺭ ﺍﻜﺜﺭ ﺍﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل ﺸﻴﻭﻋﺎ ﻓﻲ ﺍﻟﻌـﺎﻟﻡ ﻭﻜﻤـﺎ‬

‫ﺍﻜﺱ ﺒﻲ ﻭﻫﻲ ‪Windows XP Professional‬‬ ‫ﻫﻭ ﻤﻌﺭﻭﻑ ﻫﻨﺎﻙ ﻋﺩﺓ ﺍﺼﺩﺍﺭﺍﺕ ﻤﻥ ﻭﻴﻨﺩﻭﺯ‬

‫ﻭﻜل ﻨﺴﺨﺔ ﻤﻨﻬﻡ ﻟﻬﺎ ﻤﻤﻴﺯﺍﺘﻬـﺎ‬ ‫‪Windows XP CE‬‬ ‫ﻭ‬ ‫ﻭ ‪Windows XP Home Edition‬‬
‫ﻭﺍﻴـﻀﺎ‬ ‫‪Security‬‬ ‫ﺒﻬـﺎ ﺒﻌـﺽ ﺍﻟﻤﻤﻴـﺯﺍﺕ ﺍﻟﻬﺎﻤـﺔ ﻤﺜـل ﺍﻟــ‬ ‫‪Professional‬‬ ‫ﻓﺎﻟﻨﺴﺨﺔ‬

‫ﺍﻤﺎ ﺍﻟﻨﺴﺨﺔ ‪ CE‬ﻓﻬﻲ ﻤﺨﺼـﺼﺔ‬ ‫‪Home‬‬ ‫ﺍﻟﺘﻲ ﻻ ﺘﻭﺠﺩ ﻓﻲ ﺍﻟﻨﺴﺨﺔ‬ ‫‪Administrative Tools‬‬
‫‪.Pocket‬‬ ‫‪PC‬‬ ‫ﻭ ﺍﻟـ‬ ‫ﺍﻟﻜﻔﻴﺔ ﻤﺜل ‪PDA‬‬ ‫ﻟﺒﻌﺽ ﺍﻻﺠﻬﺯﺓ‬

‫ﻭﺒـﺎﻗﻲ ﺍﻨﻅﻤـﺔ‬ ‫‪XP‬‬ ‫ﻭﻟﻜﻥ ﻗﺒل ﺍﻥ ﻨﺘﻌﻤﻕ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻻﺒﺩ ﺍﻥ ﺘﻌﺭﻑ ﺍﻟﻔﺭﻕ ﺒﻴﻨﻪ ﻨﻅـﺎﻡ‬

‫ﻤﻴﻜﺭﻭﺴﻭﻓﺕ ﺍﻟﺴﺎﺒﻘﺔ ﻓﻠﻘﺩ ﺤﺩﺙ ﺘﻐﻴﺭ ﻜﺒﻴﺭ ﺠﺩﺍ ﻋﻠﻰ ﻤﺩﺍﺭ ﺍﻟﺴﻨﻭﺍﺕ ﺍﻟﺴﺎﺒﻘﺔ ﻭﺼﻭﻻ ﻟﻼﻜﺱ ﺒﻲ‬

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‫ﻭﺍﻟﻤﺨﻁﻁ ﺒﺎﻻﻋﻠﻰ ﻴﻭﻀﺢ ﻟﻙ ﺘﻁﻭﺭﺍﺕ ﺍﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل ﻭﻤﺎ ﻁﺭﺍ ﻋﻠﻴﻬﺎ ﻤﻥ ﺘﻌـﺩﻴﻼﺕ ﻭﺨﺎﺼـﺔ‬

‫ﺭﻜـﺯ‬ ‫‪File Allocation Table‬‬ ‫ﺍﻭ‬ ‫‪FAT‬‬ ‫ﻓﻲ ﻨﻅﺎﻡ ﺘﺨﺯﻴﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﺍﻟﺘﻌﺎﻤل ﻤﻌﻬﺎ ﻭﻫﻭ ﺍﻟـ‬

‫ﺍﻭ‬ ‫‪ME‬‬ ‫ﻋﻠﻰ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻫﻭ ﻤﺎ ﻴﻬﻤﻨﺎ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻭﻜﻤﺎ ﺘﺭﻯ ﺍﻴﻀﺎ ﺍﻨﻪ ﻤﻨﺫ ﺍﻭل ﺼﺩﻭﺭ ﺍﻟــ‬

‫ﺍﻟﺤﻘﻴﻘﺔ ﺍﻻﻤﺭ ﺍﺼـﺒﺢ ﻤـﻥ ﺩﺍﺨـل‬ ‫‪DOS‬‬ ‫ﻟﻡ ﻴﻌﺩﺝ ﻫﻨﺎﻙ ﻭﺠﻭﺩ ﻟﻭﺍﺠﻬﺔ ﺍﻟـ‬ ‫‪Millennium‬‬
‫ﻭﺍﻟﺘﻲ ﺴـﻭﻑ ﻨﺘﻁـﺭﻕ ﻟﻬـﺎ‬ ‫‪NTFS 5‬‬ ‫ﻭﺼﻭﻻ ﺒـ‬ ‫‪FAT16‬‬ ‫ﺍﻟﻭﻴﻨﺩﻭﺯ ﻭﻜﻤﺎ ﻫﻭ ﺍﻤﺎﻤﻙ ﺍﻴﻀﺎ‬

‫ﻻﺤﻘﺎ‪.‬‬

‫ﺍﻤـﺎ ﺩﻭﺱ‬ ‫‪Graphical User Interface‬‬ ‫ﺍﻭ‬ ‫‪GUI‬‬ ‫ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﻤﻥ ﻨـﻭﻉ‬

‫ﻻﻥ ﺍﻏﻠﺏ ﺍﻟﺘﻌﺎﻤل ﻤﻌﻪ ﻜﺎﻥ ﻋـﻥ‬ ‫‪Command Driven Interface‬‬ ‫ﺍﻭ‬ ‫‪CDI‬‬ ‫ﻤﺜﻼ ﻓﻜﺎﻥ ﻨﻅﺎﻡ‬

‫ﻁﺭﻴﻕ ﺍﻻﻭﺍﻤﺭ ﻓﻘﻁ ﻟﻴﺱ ﻫﻨﺎﻙ ﻭﺍﺠﻬﺔ ﺭﺴﻭﻤﻴﺔ ﻜﺎﻟﻭﻴﻨﺩﻭﺯ‪.‬‬

‫ﻭﻟﻴﺱ ﻤﻌﻨﻰ ﺍﻨﻨﺎ ﺴﻭﻑ ﻨﺘﻌﻤﻕ ﻓﻲ ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﺍﻨﻨﺎ ﻟﻥ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﺍﻟﺩﻭﺱ ﻓﻼﺒﺩ ﻟـﻙ ﻤـﻥ‬

‫ﻤﻌﺭﻓﺔ ﺍﻫﻡ ﺍﻻﻭﺍﻤﺭ ﺍﻟﺘﻲ ﺴﻭﻑ ﺘﺤﺘﺎﺠﻬﺎ ﻓﻲ ﺘﻌﺎﻤﻠﻙ ﻤﻊ ﺍﻟﻨﻅﺎﻡ‪.‬‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 69

‫ﺍﻟﺨﺎﺹ ﻴﺘﻨﻔﻴﺫ ﺍﻭﺍﻤﺭ ﺍﻟﺩﻭﺱ ﺒﺩﺍﺨل ﺍﻟﻭﻴﻨﺩﻭﺯ‬ Command Prompt ‫ﺼﻭﺭﺓ ﺘﻭﻀﺢ ﺍﻟـ‬

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‫ﺨﺼﺎﺌﺹ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل‬

‫‪Operating System Features‬‬

‫ﻟﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﻴﻨﺩﻭﺯ ﻋﺩﺓ ﺨﺼﺎﺌﺹ ﻫﺎﻤﺔ ﺴﻭﻑ ﻨﺘﻌﺭﻑ ﻋﻠﻴﻬﺎ ﻓﻴﻤﺎ ﻴﻠﻲ ﻭﻫﺫﻩ ﺍﻟﺨﺼﺎﺌﺹ ﻫﻲ‬

‫‪Windows XP‬‬ ‫ﺍﻫﻡ ﻤﺎ ﻴﻤﻴﺯ ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﻭﻟﻜﻥ ﻀﻊ ﻓﻲ ﺍﻻﻋﺘﺒﺎﺭ ﺍﻨﻨﺎ ﺴـﻭﻑ ﻨـﺴﺘﺨﺩﻡ‬

‫‪Pro‬‬
‫ﻻﻨﻬﺎ ﺘﺤﻭﻱ ﺨﺼﺎﺌﺹ ﻜﺜﺭﺓ ﻻ ﺘﻭﺠﺩ ﻓﻲ ﺍﻱ ﺍﺼﺩﺍﺭ ﺍﺨﺭ ﻤﻥ ﺍﻻﺼﺩﺍﺭﺍﺕ ﺍﻻﺨﺭﻯ‪.‬‬

‫ﺍﻫﻡ ﻤﺎﻴﻤﻴﺯ ﻫﺫﻩ ﺍﻟﻨﺴﺨﺔ ﺍﻻﺤﺘﺭﺍﻓﻴﺔ‪:‬‬

‫ﺍﻟﺫﻱ ﻴﻤﻜﻨﻙ ﻤﻥ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﺠﻬـﺯﺓ ﺍﺨـﺭﻯ ﻋﻠـﻰ‬ ‫‪Remote Desktop‬‬ ‫ﺍﻨﻬﺎ ﺘﺤﻭﻱ‬ ‫­‬
‫ﺍﻟﺸﺒﻜﺔ‬

‫ﻭﻫﻲ ﻤﻥ ﺍﻫﻡ ﻤﻴﺯﺍﺘﻪ ﻭﻤﻨﻬﺎ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻜل ﺸﻲﺀ ﻓﻲ ﺍﻟﻨﻅﺎﻡ‬ ‫­ ‪Administrative Tools‬‬


‫‪NTFS‬‬ ‫ﻨﻅﺎﻡ ﺍﻟﺘﺸﻔﻴﺭ ﻟﻠﻤﻠﻔﺎﺕ ﺒﺩﻋﻡ‬ ‫­ ‪ EFS‬ﺍﻭ ‪Encrypted File System‬‬
‫ﻭﺍﻟﺘﻲ ﺘﺘﻴﺢ ﻟﻙ ﺤﺭﻴﺔ ﺍﻟﺘﺼﻔﺢ ﻟﻠﻤﻠﻔﺎﺕ ﺒﺩﻭﻥ ﺍﺘﺼﺎل‬ ‫­ ‪Offline Files & Folders‬‬
‫ﺍﻟﻌﻤل ﺒﻤﻌﺎﻟﺠﻴﻥ ﻓﻲ ﺍﻥ ﻭﺍﺤﺩ‬ ‫‪XP Pro‬‬ ‫ﺤﻴﺙ ﺘﺩﻋﻡ‬ ‫‪Multiprocessor‬‬ ‫ﺩﻋﻡ‬ ‫­‬
‫ﻤﻥ ‪800 X 600 Pixel‬‬ ‫ﻻﺘﺴﺘﻤﺢ ﻟﻠﻤﺴﺘﺨﺩﻡ ﺒﺴﻁﻭﻉ ﺸﺎﺸﺔ ﺍﻗل‬ ‫­‬

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‫‪OS Components‬‬ ‫ﻤﻜﻭﻨﺎﺕ ﺍﻟﻨﻅﺎﻡ‬

‫ﻴﺘﻜﻭﻥ ﺍﻟﻨﻅﺎﻡ ﻤﻥ ‪ ٣‬ﺍﺠﺯﺍﺀ ﺍﺴﺎﺴﻴﺔ ﻴﺠﺏ ﺍﻥ ﺘﻜﻭﻥ ﻤﻠﻤﺎ ﺒﻬﻡ ﺍﻟﻤﺎﻤﺎ ﺘﺎﻤﺎ ﻭﻫﻡ‪:‬‬

‫‪Registry‬‬ ‫‪Virtual Memory‬‬ ‫‪File System‬‬

‫ﻭﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﻜل ﺠﺯﺀ ﻓﻲ ﺍﻟﻔﻘﺭﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﺒﺸﻲﺀ ﻤﻥ ﺍﻟﺘﻔﺼﻴل‬

‫‪Registry‬‬

‫ﻤﺎﻫﻭ ﺍﻟـ ‪Registry‬؟‬

‫ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﻫﻭ ﻗﺎﻋﺩﺓ ﺒﻴﺎﻨﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻟﺘﻲ ﻴﺘﻡ ﻓﻴﻬﺎ ﺘﺴﺠﻴل ﺠﻤﻴﻊ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺘﻲ ﺘﺘﻌﻠـﻕ ﺒﺎﻟﻨﻅـﺎﻡ‬

‫ﻭﺘﻀﺒﻴﻁﺎﺕ ﻭﺍﻋﺩﺍﺩﺍﺕ ﻭﺍﻟﻜﺜﻴﺭ ﻭﺍﻱ ﺘﻌﺩﻴﻼﺕ ﺍﻭ ﺍﻀـﻔﺎﺕ ﺘـﺘﻡ‬ ‫‪Hardware‬‬ ‫ﻭ‬ ‫‪Software‬‬ ‫ﻤﻥ‬

‫ﻴﺘﻡ ﺤﻔﻅﻬﺎ ﻓﻲ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﻭﻤﻠﻔﺎﺕ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﻫﻲ ﻤﻠﻔـﺎﺕ ﻤﺨﻔﻴـﺔ‬ ‫ﺍﻟـ ‪Control Panel‬‬ ‫ﻓﻲ‬

‫ﻋﻠﻰ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻴﺨﺘﻠﻑ ﻤﻜﺎﻨﻬﺎ ﺤﺴﺏ ﻨﺴﺨﺔ ﺍﻟﻭﻴﻨﺩﻭﺯ ﺍﻟﺘﻲ ﺘﻌﻤل ﻋﻠﻴﻬﺎ‪ .‬ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻘـﻭﻡ‬

‫ﺜﻡ ﺍﻜﺘﺏ‬ ‫‪Start<­­­­Run‬‬ ‫ﺍﻨﻘﺭ‬ ‫‪regedit.exe‬‬ ‫ﻋﻥ ﻁﺭﻴﻕ ﺍﻻﻤﺭ‬ ‫‪Registry‬‬ ‫ﺒﺎﻟﺘﻌﺩﻴل ﻓﻲ ﺍﻟـ‬

‫‪ ،Registry‬ﻭﻟﻜﻥ ﺍﺤﺫﺭ‬ ‫‪Editor‬‬ ‫‪ ،regedit.exe‬ﻭﺴﻭﻑ ﻴﻔﺘﺢ ﻟﻙ ﻤﺤﺭﺭ ﺘﻌﺩﻴل ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﺍﻭ‬

‫ﻤﻥ ﺍﻟﻌﺒﺙ ﺒﻬﺫﻩ ﺍﻻﺩﺍﺓ ﺒﺩﻭﻥ ﻤﻌﺭﻓﺔ ﻓﻘﺩ ﺘﺘﺴﺒﺏ ﻓﻲ ﺘﻌﻁﻴل ﺍﻟﻭﻴﻨﺩﻭﺯ ﻜﻜل!‬

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‫ﻭﻴﺘﻜﻭﻥ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﻤﻥ ﻋﺩﺓ ﺍﺠﺯﺍﺀ ﻤﻬﻤﺔ ﺠﺩﺍ‪:‬‬

‫‪HKEY_CLASSE‬‬
‫‪S_ROOT‬‬
‫ﻭﻴﺤﻭﻱ ﺠﻤﻴﻊ ﺍﻟﺒﻴﺎﻨـﺎﺕ‬

‫‪Classes‬‬ ‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟـ‬

‫ﻭﺍﻴﻀﺎ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻟﻤﺨﺘﻠﻔﺔ‬

‫ﻭﺨﻼﻓﻪ‪.‬‬ ‫‪OLE‬‬ ‫ﻤﺜل‬

‫‪HKEY_CURREN‬‬
‫‪T_USER‬‬
‫ﻭﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺤﻭﻱ ﺠﻤﻴﻊ ﺍﻟﺘﻀﺒﻴﻁﺎﺕ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻤﺴﺘﺨﺩﻡ ﻤﻥ ﺘﻀﺒﻴﻁﺎﺕ ﻟﻠﺸﺒﻜﺔ ﻭﺴﻁﺢ ﺍﻟﻤﻜﺘﺏ‬

‫‪User‬‬ ‫ﻭﺍﺴﻡ ﺍﻟﻤﺴﺘﺨﺩﻡ ﻭﺨﻼﻑ ﻤﻥ ﺍﻻﻋﺩﺍﺩﺍﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺒﺎﻟـ‬

‫‪HKEY_LOCAL_MACHINE‬‬
‫ﻭ‬ ‫‪Drivers‬‬ ‫ﻤـﻥ‬ ‫‪hardware‬‬ ‫ﻴﺤﻭﻱ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺠﻤﻴﻊ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺨﺎﺼـﺔ ﺒـﺎﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺍﻟــ‬

‫ﻭﺍﻋﺩﺍﺩﺍﺘﻬﺎ ﻭﺍﻟﺫﺍﻜﺭﺓ ﻭﺍﻴﻀﺎ ﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺘﺸﻐﻴل ﻭﺨﻼﻓﻪ ﻤﻥ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬ ‫‪Devices‬‬

‫‪HKEY_USERS‬‬
‫‪User Profiles‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺤﻭﻱ ﺠﻤﻴﻊ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟـ‬

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‫‪HKEY_CURRENT_CONFIG‬‬
‫‪Hardware‬‬ ‫ﺍﻟﻤﺴﺘﺨﺩﻡ ﻟﺘﻀﺒﻴﻁ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟـ‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺤﻭﻱ ﺍﻟـ ‪Hardware Profile‬‬

‫ﺍﻨﻭﺍﻉ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺨﺯﻴﻨﻬﺎ ﻓﻲ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ‬

‫‪REG_BINARY‬‬
‫ﻫﺫﻩ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻋﺒﺎﺭﺓ ﻋﻥ ﺒﻴﺎﻨﺎﺕ ﺍﻟﻤﻜﻭﻨﺎﺕ ﺍﻟﺼﻠﺒﺔ ﻭﻴﺘﻡ ﺘﺨﺯﻴﻨﻬﺎ ﻋﻠﻰ ﻫﻴﺌﺔ ‪.Hexadecimal‬‬

‫‪REG_DWORD‬‬
‫ﻭﻴﺘﻡ ﺘﺨﺯﻴﻥ ﻓﻴﻪ ﻗﻴﻡ ﻤﻌﻴﻨﺔ ﻟﻠـ‪.Hardware‬‬ ‫‪4byte‬‬ ‫ﻫﺫﺍ ﺍﻟﻨﻭﻉ ﻤﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻋﺒﺎﺭﺓ ﻋﻥ‬

‫‪REG_EXPAND_SZ‬‬
‫ﺍﻟﺒﺭﻨﺎﻤﺞ ﺍﻟﻤﺴﺘﺨﺩﻡ ﻟﻬﺎ ﺤﺎﻟﻴ‪‬ﺎ‪.‬‬ ‫ﻤﺘﻐﻴﺭ ﻤﻌﻴﻥ ﻤﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ‪ Variable‬ﺘﺘﻐﻴﺭ ﺒﺘﻐﻴﺭ‬

‫‪REG_MULTI_SZ‬‬
‫ﻤﺘﻐﻴﺭ ﺤﺭﻓﻲ ﻤﺘﻌﺩﺩ ﺍﻟﻤﻬﺎﻡ ﻭﻴﺤﻭﻱ ﺩﺍﺌﻤﺎ ﻗﺎﺌﻤﺔ ﻤﻥ ﺍﻟﻘﻴﻡ ﻴﻤﻜﻥ ﻗﺭﺍﺀﺘﻬﺎ ﻭﺍﻟﻜﺘﺎﺒﺔ ﺍﻟﻴﻬﺎ‪.‬‬

‫‪REG_SZ‬‬
‫‪.Fixed‬‬ ‫ﺜﺎﺒﺕ ‪String‬‬ ‫ﻤﺘﻐﻴﺭ ﺤﺭﻓﻲ‬

‫‪REG_FULL_RESOURCE_DESCRIPTOR‬‬
‫ﻗﺎﺌﻤﺔ ﺒﺎﻟـ ‪ Drivers‬ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟـ ‪Hardware‬‬

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‫ﺍﻟﻘﻴﻡ ﺍﻟﺨﺎﺼﺔ ﻓﻲ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ‬

‫ﻭﻫﻲ ﻋﺒﺎﺭﺓ ﻋﻥ‪:‬‬ ‫‪Entries‬‬ ‫ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻭ ﺍﻟﻘﻴﻡ ﺍﻟﺘﻲ ﺘﻜﺘﺏ ﻓﻲ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﺘﺴﻤﻰ‬

‫‪Name of the value‬‬ ‫‪ .١‬ﺍﺴﻡ ﺍﻟﻘﻴﻤﺔ‬

‫‪data type of the value‬‬ ‫‪ .٢‬ﻨﻭﻉ ﺍﻟﻘﻴﻤﺔ‬

‫‪Value itself‬‬ ‫‪ .٣‬ﺍﻟﻘﻴﻤﺔ ﻨﻔﺴﻬﺎ‬

‫ﻟﻠﺭﻴﺠﺴﺘﺭﻱ ﻗﺒل ﻋﻤل ﺍﻴﺔ ﺘﻌﺩﻴﻼﺕ ﻭﻫﻨﺎﻙ ﺒﺭﺍﻤﺞ ﻜﺜﻴﺭﺓ ﻤﺘـﻭﻓﺭﺓ‬ ‫‪Backup‬‬ ‫ﻭﻨﻨﺼﺢ ﺩﺍﺌﻤﺎ ﺒﻌﻤل‬

‫ﻓﻲ ﻤﻭﻗﻌﻨﺎ ‪www.ask­pc.com/vbx‬‬ ‫ﻟﻌﻤل ﺫﻟﻙ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺠﺩﻫﺎ ﻓﻲ ﻗﺴﻡ ﺍﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل‬

‫ﻭﺴﻭﻑ ﻨﺸﺭﺡ ﻟﻙ ﺍﻴﻀﺎ ﻓﻲ ﻗﺴﻡ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻌﻤﻠﻴﺔ ﻜﻴﻑ ﺘﻘﻭﻡ ﺒﻌﻤل ﺫﻟﻙ ﺒﻜل ﺴﻬﻭﻟﺔ‪.‬‬

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‫ﺍﻟﺫﺍﻜﺭﺓ ﺍﻻﻓﺘﺭﺍﻀﻴﺔ‬

‫‪Virtual Memory‬‬

‫ﺍﻟﺫﺍﻜﺭﺓ ﺍﻻﻓﺘﺭﺍﻀﻴﺔ ﻫﻲ ﺠﺯﺀ ﻤـﻥ‬

‫ﻴﺘﻌﺎﻤـل ﻤﻌـﻪ‬ ‫‪Hard Disk‬‬ ‫ﺍﻟـ‬

‫‪Physical‬‬ ‫ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻋﻠﻰ ﺍﻨﻬﺎ‬

‫ﺍﻭ ﺫﺍﻜﺭﺓ ﺤﻘﻴﻘﻴﺔ ﻤﺜـل‬ ‫‪memory‬‬


‫‪Virtual‬‬ ‫ﺍﻻ ﺍﻥ ﺍﻟـ‬ ‫‪RAM‬‬ ‫ﺍﻟـ‬

‫ﺍﺒﻁﺎ ﺒﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺫﺍﻜﺭﺓ‬ ‫‪Memory‬‬


‫ﺍﻟﺤﻘﻴﻘﻴﺔ ﻭﺍﻟﺫﺍﻜﺭﺓ ﺍﻻﻓﺘﺭﺍﻀﻴﺔ ﻋﺎﺩﺓ‬

‫ﻴﻜﻭﻥ ﺤﺠﻤﻬﺎ ﻜﺒﻴﺭ ﺠﺩ‪‬ﺍ ﺒﺎﻟﻤﻘﺎﺭﻨـﺔ‬

‫ﺒﺎﻟﺫﺍﻜﺭﺓ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻓـﻲ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ‬

‫ﻭﻤﻌﺎﻟﺠﺘﻬـﺎ ﺒــ‬ ‫ﺍﻟــ ‪Virtual Memory‬‬ ‫ﻭﺘﻌﺭﻑ ﺍﻟﻌﻤﻠﻴﺔ ﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺨﺯﻴﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒﻬﺎ ﻋﻠﻰ‬

‫ﻭﻫﺫﻩ ﺍﻟﺫﺍﻜﺭﺓ ﻤﻔﻴﺩﺓ ﺠﺩ‪‬ﺍ ﻓﻲ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﻠﺘﻬﻡ ﺍﻟﺫﺍﻜﺭﺓ ﺍﻟﺤﻘﻴﻘﺔ ﻭﺍﻟﺘﻲ ﻗﺩ ﺘﺤﺘﺎﺝ‬ ‫‪Swapping‬‬
‫ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل‪.‬‬ ‫‪PhotoShop‬‬ ‫ﻤﻥ ﺍﻟﺫﺍﻜﺭﺓ ﻤﺜل ﺍﻟـ‬ ‫‪4 Giga‬‬ ‫ﺍﻟﻰ‬

‫ﻭﻴﺠﺏ ﺍﻥ ﺘﻌﺭﻑ ﺍﻥ ﻤﻌﻅـﻡ ﺍﺠﻬـﺯﺓ‬

‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺘﺘﻌﺎﻤل ﻤﻊ ﺍﺭﺒﻌﺔ ﺍﻨﻭﺍﻉ ﻤـﻥ‬

‫ﺍﻟﺫﺍﻜﺭﺓ ﻭﻫﻲ‪:‬‬

‫ـﺎﻟﺞ ﺍﻭ‬
‫ـﻲ ﺍﻟﻤﻌـ‬
‫ﻓـ‬ ‫‪Registers‬‬ ‫ــ‬
‫ﺍﻟـ‬

‫ﻭﻫﻲ ﺍﺠﺯﺍﺀ ﺼﻐﻴﺭﺓ ﻟﻠﺘﺨﺯﻴﻥ‬ ‫‪CPU‬‬


‫ﻜﻤﺎ ﺘﻌﻠﻤﺕ ﻤﺴﺒﻘﺎ‬ ‫‪Cache‬‬ ‫ﺍﻟـ‬

‫‪RAM‬‬ ‫ﺍﻟﺫﺍﻜﺭﺓ ﺍﻟﺤﻘﻴﻘﻴﺔ‬

‫ﻭﻫﻲ ﺍﺒﻁﺎ ﻨﻭﻉ ﻤﻨﻬﻡ‪.‬‬ ‫‪Virtual Memory‬‬ ‫ﺍﻟـ‬

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‫ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ‬

‫‪File System‬‬

‫ﺍﻟﻤﻠﻑ ﻫﻭ ﻴﻤﺜل ﻤﺠﻤﻭﻋﺔ ﻤﻥ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺘﻲ ﺘﺨﺯﻥ ﻋﻠﻰ ﻭﺸﻴﻁ ﺘﺨﺯﻴﻥ ﺴﻭﺍﺀ ﻜﺎﻨـﺕ ﺼـﻭﺭ ﺍﻭ‬

‫ﻨﺼﻭﺹ ﺍﻭ ﻓﻴﺩﻴﻭ ﺍﻟﺦ‪.‬‬

‫ﻫـﻭ ﺍﻟﻨﻅـﺎﻡ‬ ‫‪File System‬‬ ‫ﺍﻤﺎ ﺍﻟـ‬

‫ﺍﻟﺫﻱ ﻴﺤﻜﻡ ﺘﺭﺘﻴﺏ ﺍﻟﻤﻠﻔﺎﺕ ﻭﻤـﺴﻤﻴﺎﺘﻬﺎ‬

‫ﻭﻤﻜﺎﻥ ﺘﺨﺯﻴﻨﻬﺎ ﻋﻠﻰ ﺍﻟﻭﺴـﻴﻁ ﻭﻟـﻴﻜﻥ‬

‫ﻭﻜﻴﻔﻴﺔ ﺍﺴﺘﺩﻋﺎﺌﻬﺎ ﻭﺍﻟـﺘﺤﻜﻡ‬ ‫‪HD‬‬ ‫ﺍﻟـ‬

‫ﻓﻴﻬﺎ ﻭﺍﻴﻀﺎ ﻋﻤل ﺍﻟﺘﺴﻠﺴل ﺍﻟﺸﺠﺭﻱ ﺍﻭ‬

‫ﺍﻟﻬﺭﻤﻲ ﺍﻟﺨﺎﺹ ﺒﺎﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﺠﻠـﺩﺍﺕ‬

‫ﻜﻤﺎ ﺘـﺭﻯ‬ ‫‪Hierarchy‬‬ ‫ﺍﻭ ﻤﺎ ﻴﺴﻤﻰ‬

‫ﻓﻲ ﺍﻟﺼﻭﺭﺓ‪..‬‬

‫‪File System‬‬ ‫ﻭﻴﻌﺘﻤﺩ ﻋﻤـل ﺍﻟــ‬

‫‪Sector‬‬ ‫ﻋﻠﻰ ﻤﺎ ﻴﻌـﺭﻑ ﺒﺎﻟﻘﻁـﺎﻉ ﺍﻭ‬

‫ﻭﻴﻜـﻭﻥ‬ ‫‪512 bytes‬‬ ‫ﻭﻫﻭ ﻴﻜﻭﻥ ﻋﺎﺩﺓ‬

‫ﻭﺘﺤﻭﻴﻠﻬﺎ ﺍﻟﻰ ﻤﻠﻔﺎﺕ ﻭﻤﺠﻠﺩﺍﺕ ﻭﻜﻌﺭﻓﺔ ﻜل‬ ‫‪Sectors‬‬ ‫ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ ﻤﺴﺅل ﻋﻥ ﺘﺭﺘﻴﺏ ﻫﺫﻩ ﺍﻟـ‬

‫ﻭﻫﻜﺫﺍ‪.‬‬ ‫‪Sector‬‬ ‫ﻤﺠﻠﺩ ﺍﻭ ﻤﻠﻑ ﻴﻨﺘﻤﻲ ﻻﻱ‬

‫ﺍﻟﻰ ﻋﺩﺓ ﺍﻨﻭﺍﻉ ﻨﺸﺭﺤﻬﺎ ﻓﻴﻤﺎ ﻴﻠﻲ‪:‬‬ ‫‪Files System‬‬ ‫ﻭﻴﻨﻘﺴﻡ ﺍﻟـ‬

‫‪Disk File system‬‬


‫ﺍﻟـﺦ ﻭﻫـﻭ‬ ‫‪CD­ROM‬‬ ‫ﺍﻭ‬ ‫‪Hard Disk‬‬ ‫ﻫﻭ ﻨﻅﺎﻡ ﺘﺨﺯﻴﻥ ﺍﻟﻤﻠﻔﺎﺕ ﻋﻠﻰ ﺍﻟﻭﺴﻴﻁ ﺴﻭﺍﺀ ﻜـﺎﻥ‬

‫ﻭﺨﻼﻓﻪ‬ ‫‪FAT, NTFS, ext2, ISO 9660‬‬ ‫ﻴﺤﻭﻱ ﺍﻨﻭﺍﻉ ﺍﻨﻅﻤﺔ ﻓﺭﻋﻴﺔ ﻭﻫﻲ‬

‫ﻤﻥ ﺍﻫـﻡ‬ ‫‪MBR‬‬ ‫ﺍﻭ ﺠﺩﻭل ﺍﻟﻤﻠﻔﺎﺕ ﻭﻫﻭ ﻭﺍﻟـ‬ ‫‪File Allocation Table‬‬ ‫ﻫﻭ‬ ‫‪FAT‬‬ ‫ﻭ ﺍﻟـ‬

‫ﻭﻫﻲ ﺍﻟﻤﺴﺅﻟﺔ ﻋﻥ ﻤﻌﺭﻓﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﻤﺨﺯﻨـﺔ ﻋﻠـﻰ ﺍﻟﻘـﺭﺹ‬ ‫‪HD‬‬ ‫ﺍﻻﺠﺯﺍﺀ ﺍﻟﺤﺴﺎﺴﺔ ﻓﻲ ﺍﻟـ‬

‫ﻭﺍﻴﻀﺎ ﺍﻤﺎﻜﻨﻬﺎ ﻭﺤﺠﻤﻬﺎ ﻭﺍﻱ ﺨﻠل ﻓﻴﻬﺎ ﻴﺠﻌل ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻏﻴﺭ ﻗﺎﺩﺭ ﻋﻠﻰ ﺍﻟﻘﺭﺍﺀﺓ ﻤﻥ ﺍﻟـ ‪.HD‬‬

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‫‪Network File System‬‬


‫‪DFS‬‬ ‫ﻫﻭ ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻤﺴﺅل ﻋﻥ ﻜﻴﻔﻴﺔ ﺍﻟﻭﺼﻭل ﻟﻠﻤﻠﻔﺎﺕ ﻋﺒﺭ ﺍﻟﺸﺒﻜﺔ ﻭﻴﻌﺭﻑ ﺍﻴﻀﺎ ﺒﻨﻅـﺎﻡ‬

‫ﻭﻫﻭ ﻴﺩﻋﻡ ﻨﻅﺭﻴﺔ ﺍﻟﻭﺼﻭل ﻟﻠﻤﻠﻔﺎﺕ ﻤﻥ ﺍﻜﺜﺭ ﻤﻥ ﺠﻬﺎﺯ ﻓـﻲ‬ ‫ﺍﻭ ‪Distributed File System‬‬
‫‪.Shared‬‬ ‫ﺍﻴﻀﺎ ﺒـ ‪File System‬‬ ‫ﺍﻥ ﻭﺍﺤﺩ ﻭﻴﻌﺭﻑ‬

‫‪Database File System‬‬


‫ﺍﻟﻤﺴﺘﺨﺩﻡ ﻓﻲ ﺴﺭﺩ ﺍﻟﻤﻠﻔـﺎﺕ‬ ‫‪hierarchy‬‬ ‫ﻨﻅﺎﻡ ﻤﻠﻔﺎﺕ ﻗﻭﺍﻋﺩ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻭﻫﻭ ﺒﺩﻴل ﻋﻥ ﻨﻅﺎﻡ ﺍﻟـ‬

‫ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻭﻫﻭ ﻨﻅﺎﻡ ﻴﻌﺘﻤﺩ ﻋﻠﻰ ﻗﻭﺍﻋﺩ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻓﻲ ﻓﻬﺭﺴﺔ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ‪.‬‬

‫ﻭﻟﻜﻥ ﻤﺎﻫﻭ ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻤﺴﺘﺨﺩﻡ ﻤﻊ ﻨﻅﺎﻡ ﻭﻴﻨﺩﻭﺯ؟‬

‫ﻜﺎﻥ ﻤﻨـﻪ‬ ‫‪FAT‬‬ ‫ﻭﺒﺎﻟﻁﺒﻊ ﻜﻤﺎ ﻫﻭ ﻤﻌﻠﻭﻡ ﺍﻥ‬ ‫‪NTFS‬‬ ‫ﻭ‬ ‫‪FAT‬‬ ‫ﻴﻌﺘﻤﺩ ﻭﻴﻨﺩﻭﺯ ﻋﻠﻰ ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ‬

‫ﺍﻟﺫﻱ ﻜﺎﻥ ﻻﻴﺩﻋﻡ ﺍﺴﻤﺎﺀ ﻤﻠﻔﺎﺕ ﻁﻭﻴﻠﺔ ﻭﺍﻴـﻀﺎ ﺤﺠـﻡ ﻤﻌـﻴﻥ ﻟﻠــ‬ ‫‪FAT 16‬‬ ‫ﻨﻭﻉ ﻗﺩﻴﻡ ﻭﻫﻭ‬

‫ﻭﺒـﺩﺍ‬ ‫‪NTFS‬‬ ‫ﻭﺍﻴﻀﺎ ﺍﻟــ‬ ‫‪FAT 32‬‬ ‫ﻭﺍﻻﻥ ﻴﻭﺠﺩ‬ ‫‪HD‬‬ ‫ﺍﻟﺫﻱ ﻴﺅﺜﺭ ﻓﻲ ﻤﺴﺎﺤﺔ ﺍﻟـ‬ ‫‪Sector‬‬
‫ﻟﻠﻤﻠﻔـﺎﺕ‬ ‫‪Security‬‬ ‫ﻭﺒـﺩﺍ ﻴـﺩﻋﻡ ﺍﻟﺤﻤﺎﻴـﺔ‬ ‫‪NT‬‬ ‫ﻓﻲ ﺍﻟﻅﻬﺭﻭ ﻤﻊ ﻨﻅﺎﻡ ﻭﻴﻨﺩﻭﺯ‬ ‫‪NTFS‬‬ ‫ﺍﻟـ‬

‫ﻭﺨﻼﻓﻪ‪.‬‬ ‫‪Disk quota‬‬ ‫ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻭﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻤﺴﺎﺤﺔ ﺍﻟﻘﺭﺹ ﺍﻭ‬

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‫‪OS Interface‬‬ ‫ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ‬

‫‪Interface‬‬ ‫ﻓﻲ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺴﻭﻑ ﻨﺘﻌﺭﻑ ﻋﻠﻰ ﺒﻌﺽ ﺍﻻﺸﻴﺎﺀ ﺍﻟﻬﺎﻤﺔ ﻓﻲ ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ ﺍﻭ ﺍﻟـ‬

‫‪Windows Explorer‬‬
‫ﻤﺘﺼﻔﺢ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻫﻭ ﺍﻟﺠﺯﺀ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﺍﻟﻤﺴﺅل ﻋﻥ ﻋﺭﺽ ﺍﻟﻤﻠﻔـﺎﺕ ﻭﺍﻟﻤﺠﻠـﺩﺍﺕ ﻭﺍﻻﺠﻬـﺯﺓ‬

‫‪Internet‬‬ ‫ﺍﻟﻤﻠﺤﻘﺔ ﺒﺎﻟﻨﻅﺎﻡ ﻭﻴﺤﻤل ﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻻﻤﻜﺎﻨﻴﺎﺕ ﺍﻟﻬﺎﺌﻠـﺔ ﻭﻫـﻭ ﻤﺒﻨـﻲ ﻋﻠـﻰ ﺘﻘﻨﻴـﺔ‬

‫ﻭﺍﻟﺼﻭﺭ ﻭﺨﻼﻓﻪ ﻨﻅﺭﺍ ﻻﺤﺘﻭﺍﺌﻪ ﻋﻠـﻰ‬ ‫‪HTML‬‬ ‫ﻭﻫﻭ ﺍﻴﻀﺎ ﻴﻤﻜﻨﻪ ﻋﺭﺽ ﺼﻔﺤﺎﺕ‬ ‫‪Explorer‬‬
‫ﻫﺫﻩ ﺍﻟﺘﻘﻨﻴﺎﺕ ﻤﻥ ‪.IE‬‬

‫‪explorer.exe‬‬ ‫ﻭﺍﻟﻤﻠﻑ ﺍﻟﻤﺴﺅل ﻋﻥ ﺘﺸﻐﻴل ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻴﺩﻋﻰ‬

‫‪My Computer‬‬
‫ﻫﻲ ﺍﻻﻴﻘﻭﻨﺔ ﺍﻟﺭﺌﻴﺴﻴﺔ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻟﺘﻲ ﺘﺴﺘﻁﻴﻊ ﻤﻥ ﺨﻼﻟﻬﺎ ﺘﺼﻔﺢ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﻠﻘـﺔ ﺒـﺎﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫ﻋﻠﻰ ﺍﻟﺸﺒﻜﺔ‪.‬‬ ‫‪Network drives‬‬ ‫ﻭﺍﻴﻀﺎ‬ ‫‪CD­Drives‬‬ ‫ﻭ ﺍﻟـ‬ ‫‪HD‬‬ ‫ﻤﺜل ﺍﻟـ‬

‫ﻭﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﻤﻥ ﺍﻟﻭﺼﻭل ﺍﻟﻰ ﺍﻟﺸﺒﻜﺎﺕ ﺍﻟﻤﺘﺎﺤﺔ‪.‬‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 79

Control Panel

‫ﻫﻲ ﺍﻟﻤﻜﺎﻥ ﺍﻟﺫﻱ ﻴﺘﻴﺢ ﻟﻙ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺠﻤﻴﻊ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﻭﺍﻴﻀﺎ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﻠﺤﻘﺔ‬

.Windows XP ‫ﺍﻟﻰ‬ Classic View ‫ﻭﺨﻼﻓﻪ ﻭﻻﺤﻅ ﺍﻥ ﺸﻜﻠﻬﺎ ﻤﺨﺘﻠﻑ ﻤﻥ‬

‫ﺒﺎﻟﺘﺭﺘﻴﺏ‬ Control Panel ‫ﻭﻟﻨﺎﺨﺫ ﻤﻜﻭﻨﺎﺕ ﻟﻭﺤﺔ ﺍﻟﺘﺤﻜﻡ ﺍﻭ ﺍﻟـ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪80‬‬

‫‪Accessibility‬‬
‫ﻫﺫﻩ ﺍﻟﺨﺎﺼﻴﺔ ﺘﺘﻴﺢ ﻟﻙ ﻀﺒﻁ ﺒﻌﺽ ﺍﻻﻋﺩﺍﺩﺍﺕ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻟﺘﻼﺌﻡ ﺍﻻﺸﺨﺎﺹ ﺍﻟﺫﻴﻥ ﻟﺩﻴﻬﻡ ﻤـﺸﺎﻜل‬

‫ﺒﺼﺭﻴﺔ ﺍﻭ ﻴﺴﺘﻌﻤﻠﻭﻥ ﺍﻟﻴﺩ ﺍﻟﻴﺴﺭﻯ ﻭﺨﻼﻓﻪ ﻋﻥ ﻁﺭﻴﻕ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻻﺼﻭﺍﺕ ﻭﺍﻟﺨﻁﻭﻁ ﻭﺍﺘﺠـﺎﻩ‬

‫ﺍﻟﻘﻭﺍﺌﻡ ﺍﻟﺦ‪..‬‬

‫‪Add Hardware‬‬
‫ﻟﻠﻜﻤﺒﻴـﻭﺘﺭ ﻭﻏﺎﻟﺒـﺎ‬ ‫‪Hardware‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻫﻭ ﺍﻟﻤﺴﺅل ﻋﻥ ﺍﻀﺎﻓﺔ ﺍﻱ ﻤﻠﺤﻕ ﺍﻭ ﺠﻬﺎﺯ ﺠﺩﻴﺩ‬

‫ﻋﻨﺩﻤﺎ ﺘﻘﻭﻡ ﺒﺎﻟﺤﺎﻕ ﺠﻬﺎﺯ ﺠﺩﻴﺩ ﻟﻠﻜﻤﺒﻴﻭﺘﺭ ﻴـﺴﺎﻟﻙ ﻋـﻥ ﺍﻟــ‬ ‫‪Wizard‬‬ ‫ﻴﻅﻬﺭ ﻟﻙ ﻓﻲ ﺼﻭﺭﺓ‬

‫ﺍﻭ ﺘﻌﺭﻴﻔﺎﺕ ﻫﺫﺍ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺠﺩﻴﺩ ﻟﻴﻘﻭﻡ ﺒﺘﻌﺭﻴﻔﻬﺎ ﻓﻲ ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪Driver‬‬

‫‪Add/Remove Programs‬‬
‫ﻫﻭ ﺍﻟﺠﺯﺀ ﺍﻟﻤﺴﺅل ﻋﻥ ﺘﺭﻜﻴﺏ ﻭﺍﺯﺍﻟﺔ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﻓﻲ ﺍﻟﺠﻬﺎﺯ ﻭﺍﻴـﻀﺎ ﻴﻅﻬـﺭ ﻟـﻙ ﺍﻟﻤـﺴﺎﺤﺔ‬

‫ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻤﻥ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻭﺍﻴﻀﺎ ﻴﻤﻜﻥ ﺍﺯﺍﻟﺔ ﻭﺍﻀﺎﻓﺔ ﺒﺭﻤﺠﻴﺎﺕ ﺨﺎﺼﺔ ﺒﺎﻟﻭﻴﻨﺩﻭﺯ ﻋﻥ ﻁﺭﻴﻕ ﻫﺫﺍ‬

‫‪.Windows‬‬ ‫‪Components‬‬ ‫ﺍﻟﺠﺯﺀ ﺍﻴﻀﺎ ﺍﻭ‬

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‫‪Administrative Tools‬‬
‫ﺍﻭ ﻤﺴﺅل ﺍﻟﻨﻅﺎﻡ ﻭﻫﻭ ﺠـﺯﺀ‬ ‫‪System Administrator‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﺍﻟﺘﻲ ﺘﻬﻡ‬

‫ﻤﻬﻡ ﺠﺩﺍ ﺍﻴﻀﺎ ﺒﺎﻟﻨﺴﺒﺔ ﻟﻙ ﻜﺩﺍﺭﺱ ﻟﻠﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺤﻴﺙ ﺍﻥ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﻫـﺫﻩ ﺍﻻﺩﺍﺓ ﻴﻤﻜﻨـﻙ ﻤـﻥ‬

‫ﻭﺍﻟﻌﺩﻴﺩ ﻤـﻥ ﺍﻻﺸـﻴﺎﺀ‬ ‫‪System Performance‬‬ ‫ﻭﺍﻴﻀﺎ‬ ‫ﺍﻟـ ‪System Security‬‬ ‫ﺍﻟﺘﺤﻜﻡ ﻓﻲ‬

‫‪OS‬‬ ‫ﺍﻟﻬﺎﻤﺔ‪ ،‬ﻭﺴﻭﻑ ﻨﺘﻌﺭﺽ ﻟﻪ ﺒﺎﻟﺘﻔﺼﻴل ﻻﺤﻘﺎ ﻭﻻﺤﻅ ﺍﻨﻨـﺎ ﻓـﻲ ﺍﻟﺠـﺯﺀ ﺍﻟﺨـﺎﺹ ﺒﺎﻟــ‬

‫ﺍﻭ ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ ﻨﺤﺎﻭل ﻓﻘﻁ ﺍﻟﻘﺎﺀ ﺍﻟﻀﻭﺀ ﻋﻠﻰ ﺍﻫﻡ ﻤﻜﻭﻨﺎﺕ ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ ﻻﻨﻙ ﻤﻥ‬ ‫‪Interface‬‬
‫ﺍﻟﻤﻔﺘﺭﺽ ﺍﻨﻙ ﻋﻠﻰ ﻋﻠﻡ ﺒﻬﺎ‪.‬‬

‫‪Date & Time‬‬


‫ﺘﻀﺒﻴﻁ ﻜل ﻤﺎ ﻴﺨﺹ ﺍﻟﺘﺎﺭﻴﺦ ﻭﺍﻟﻭﻗﺕ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﻫﻲ ﺘﻘﺭﺍ ﻤﺎﻫﻭ ﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻟـ ‪.Bios‬‬

‫‪Display‬‬
‫ﻭ ﺴﻁﻭﻉ ﻟﻠﺸﺎﺸﺔ ﻭﺨﻼﻓﻪ‪.‬‬ ‫‪Wallpapers‬‬ ‫ﻜل ﻤﺎ ﻴﺨﺹ ﺘﻀﺒﻴﻁﺎﺕ ﺍﻟﺼﻭﺭﺓ ﻤﻥ ﺨﻠﻔﻴﺎﺕ‬

‫‪Folder options‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺘﻴﺢ ﻟﻙ ﺍﻟﺘﺤﻜﻡ ﻓـﻲ ﺨـﻭﺍﺹ ﺍﻟﻤﻠﻔـﺎﺕ‬

‫ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻭﺍﻴﻀﺎ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﻔـﺘﺢ‬

‫ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻨﻭﺍﻋﻬﺎ ﻭﺨﻼﻓﻪ ﻭﻫﻲ ﺍﻴﻀﺎ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺼل‬

‫ﺜـﻡ‬ ‫‪Tools‬‬ ‫ﻋﻥ ﻁﺭﻴﻕ‬ ‫‪Explorer‬‬ ‫ﺍﻟﻴﻬﺎ ﻋﻥ ﻁﺭﻴﻕ‬

‫‪.Folder‬‬ ‫ﺘﺨﺘﺎﺭ ‪Option‬‬

‫‪Fonts‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻫﻭ ﺍﻟﻤﺴﺅل ﻋﻥ ﻋﺭﺽ ﺍﻟﺨﻁﻭﻁ ﺍﻭ ﺍﻟــ‬

‫ﺍﻟﻤﺘﺎﺤﺔ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻴـﻀﺎ ﻴـﺴﺎﻋﺩﻙ ﻋﻠـﻰ‬ ‫‪Fonts‬‬


‫ﺘﺭﻜﻴﺏ ﻓﻭﻨﻁﺎﺕ ﺠﺩﻴﺩﺓ ﺒﻨﻘﻠﻬﺎ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﺠﻠـﺩ ﻭﻴﻘـﻭﻡ‬

‫ﺒﺎﻀﺎﻓﺘﻬﺎ ﺍﻟﻰ ﺍﻟﻨﻅﺎﻡ ﻭﺘﻅﻬﺭ ﻓﻲ ﺍﻟﺒﺭﺍﻤﺞ ﺍﻟﻤـﺴﺘﺨﺩﻤﺔ‬

‫ﻟﻠﺨﻁﻭﻁ‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪82‬‬

‫‪Game Controllers‬‬
‫‪Joystick‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺘﻴﺢ ﻟﻠﻤﺴﺘﺨﺩﻡ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻻﺩﻭﺍﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟﻠﻌـﺏ ﻤﺜـل ﺍﻟــ‬

‫ﻭﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺭﻜﻴﺒﻬﺎ ﻜﻤﻠﺤﻘﺎﺕ ﻟﻠﻜﻤﺒﻴﻭﺘﺭ‬ ‫‪Games‬‬ ‫ﻭﺒﻌﺽ ﺍﻻﻨﻭﺍﻉ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟـ‬

‫‪Internet Options‬‬
‫ﺠﺯﺀ ﻫﺎﻡ ﺠﺩﺍ ﻭﻫﻭ ﺨﺎﺹ ﺒﺘﻀﺒﻴﻁﺎﺕ ﺍﻻﻨﺘﺭﻨﺕ ﻭﺍﻟﺤﻤﺎﻴﺔ ﻋﻠـﻰ ﺍﻻﻨﺘﺭﻨـﺕ ﻭﻁـﺭﻕ ﻋـﺭﺽ‬

‫‪Internet Explorer‬‬ ‫ﺍﻟﺼﻔﺤﺎﺕ ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ ﻭﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺘﻀﺒﻴﻁﺎﺕ ﻓﻲ ﺍﻟـ‬

‫‪Keyboard‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺘﻴﺢ ﻟﻠﻤﺴﺘﺨﺩﻡ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺠﻤﻴﻊ ﺨﺼﺎﺌﺹ ﻟﻭﺤﺔ ﺍﻟﻤﻔﺎﺘﻴﺢ ﻤﻥ ﺘـﻀﺒﻴﻁﺎﺕ ﺍﻟﻤﻔـﺎﺘﻴﺢ‬

‫ﻭﺴﺭﻋﺘﻬﺎ‬

‫‪Mouse‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺨﺎﺹ ﺒﺎﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﻤﺎﻭﺱ ﻭﻜل ﻤﺎ ﻴﺘﻌﻠﻕ ﺒﻪ ﻤﻥ ﺍﻋﺩﺍﺩﺍﺕ‪.‬‬

‫‪Network Connections‬‬
‫ﺍﻭ ﺍﻴـﻀﺎ‬ ‫‪LAN‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻫﺎﻡ ﺠﺩﺍ ﻭﻫﻭ ﻴﺘﻌﻠﻕ ﺒﺘﻀﺒﻴﻁﺎﺕ ﺍﻟﺸﺒﻜﺔ ﺴـﻭﺍﺀ ﺍﻟـﺸﺒﻜﺔ ﺍﻟﻤﺤﻠﻴـﺔ‬

‫ﻭﺍﻱ ﺘﻀﺒﻴﻁﺎﺕ ﺘﺨﺹ ﺍﻟﺸﺒﻜﺎﺕ‪.‬‬ ‫‪Firewall‬‬ ‫ﺍﻻﺘﺼﺎل ﺒﺎﻻﻨﺘﺭﻨﺕ ﻭﺍﻴﻀﺎ ﺍﻟـ‬

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‫‪Phone & Modem Options‬‬


‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺨﺎﺹ ﺒﺘﻀﺒﻴﻁﺎﺕ ﺍﻟﻔﺎﻜﺱ ﻤﻭﺩﻴﻡ ﻭﺨﻭﺍﺼﻪ ﻭﺍﻴﻀﺎ ﺍﺘـﺼﺎﻟﻙ ﺒﺎﻻﻨﺘﺭﻨـﺕ ﺍﺫﺍ ﻜﻨـﺕ‬

‫ﻭﻴﻤﻜﻨﻙ ﻤﻥ ﻋﻤل ﺍﺘﺼﺎل ﺠﺩﻴﺩ ﺍﻭ ﺍﻟﺘﻌﺩﻴل ﻓﻲ ﺍﻻﻋﺩﺍﺩﺍﺕ ﺍﻟﻤﻭﺠﻭﺩﺓ‪.‬‬ ‫ﺘﺴﺘﺨﺩﻡ ‪Modem‬‬

‫‪Power Options‬‬
‫ﻴﺘﻌﻠﻕ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺒﻜل ﻤﺎ ﻴﺨﺹ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟﻁﺎﻗﺔ ﻓﻲ ﺍﻟﺠﻬﺎﺯ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺘﺤﻜﻡ ﻓﻲ ﺍﻏﻼﻕ ﺍﻟﺸﺎﺸﺔ‬

‫‪Uninterruptible power‬‬ ‫ﺍﻭ‬ ‫‪UPS‬‬ ‫ﺒﻌﺩ ﻓﺘﺭﺓ ﻟﺘﻭﻓﻴﺭ ﺍﻟﻁﺎﻗﺔ ﻴﻤﻜﻨﻙ ﻤﻥ ﺍﻟﺘﺤﻜﻡ ﻓـﻲ ﺍﺠﻬـﺯﺓ‬

‫ﺍﺫﺍ ﻜﻨﺕ ﺘﺴﺘﺨﺩﻤﻬﺎ ﻭﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻻﻋﺩﺍﺩﺍﺕ ﺍﻟﻬﺎﻤﺔ ﻟﻠﻁﺎﻗﺔ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺒﺠﻬﺎﺯﻙ‪.‬‬ ‫‪supply‬‬

‫‪Printers & faxes‬‬


‫ﻴﻤﻜﻨﻙ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟﻁﺎﺒﻌﺎﺕ ﻭﺍﺠﻬﺯﺓ ﺍﻟﻔﺎﻜﺱ ﺍﻟﻤﻠﺤﻘﺔ ﺒﺎﻟﻜﻤﺒﻴﻭﺘﺭﻓﺘﺴﺘﻁﻴﻊ ﺍﻀـﺎﻓﺔ‬

‫ﻁﺎﺒﻌﺔ ﻟﻠﺠﻬﺎﺯ ﺴﻭﺍﺀ ﻋﻥ ﻁﺭﻴﻕ ﺍﻟﻜﺎﺒل ﻤﺒﺸﺭﺓ ﺍﻭ ﻋﻥ ﻁﺭﻴﻕ ﺍﻟﺸﺒﻜﺔ ﻤﻥ ﻫﺫﺍ ﺍﻟﺨﻴﺎﺭ‬

‫‪Regional & Language Settings‬‬


‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﻬﺘﻡ ﺒﻤﻌﺭﻓﺘﻬﺎ ﺠﻴﺩﺍ ﻻﻨﻬﺎ ﺘﺘﺤﻜﻡ ﻓﻲ ﺸـﻜل ﻋـﺭﺽ‬

‫ﺍﻻﺭﻗﺎﻡ ﻋﻠﻰ ﺍﻟﻨﻅﺎﻡ ﺤﺴﺏ ﺍﻟﺩﻭﻟﺔ ﺍﻟﺘﻲ ﺘﺨﺘﺎﺭﻫﺎ ﻭﺍﻴﻀﺎ ﻴﺘﺤﻜﻡ ﻓﻲ ﺍﻟﻠﻐﺎﺕ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﻲ ﺍﻟﻨﻅـﺎﻡ‬

‫ﻭﺍﻟﺘﻲ ﻴﻤﻜﻥ ﺍﻥ ﻴﺩﻋﻤﻬﺎ ﺍﻟﻨﻅﺎﻡ ﻭﺠﻤﻴﻊ ﻤﺸﺎﻜل ﺍﻟﻠﻐﺔ ﻭﻤﺎ ﻴﺘﻌﻠﻕ ﺒﻬﺎ ﻴﻤﻜﻨﻙ ﺤﻠﻬﺎ ﻤﻥ ﻫﺫﺍ ﺍﻟﻤﻜﺎﻥ‪.‬‬

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‫‪Scanners & Cameras‬‬


‫ﺍﻟﺘـﻲ ﻴﻤﻜـﻥ ﺍﻟﺤﺎﻗﻬـﺎ‬ ‫‪Scanners‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺘﻌﻠﻕ ﺒﺎﺠﻬﺯﺓ ﺍﻟﻜﺎﻤﻴﺭﺍﺕ ﻭﺍﻟﻤﺎﺴﺤﺎﺕ ﺍﻟﻀﻭﺌﻴﺔ‬

‫ﺒﺎﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺍﻟﺘﺤﻜﻡ ﻓﻴﻬﺎ ﻤﻥ ﻫﺫﺍ ﺍﻟﺠﺯﺀ‬

‫‪Security Center‬‬
‫ﻭﻫﻭ ﻴـﺘﺤﻜﻡ ﻓـﻲ ﺒﺭﻨـﺎﻤﺞ‬ ‫‪Windows XP SP2‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﻟﻭﺤﺔ ﺍﻟﺘﺤﻜﻡ ﻴﻭﺠﺩ ﻓﻘﻁ ﻓﻲ‬

‫‪Automatic‬‬ ‫ﻭﺍﻴﻀﺎ ﺍﻟﺘﺤﺩﻴﺙ ﺍﻟﺩﻭﺭﻱ ﻟﻠﻨﻅـﺎﻡ ﻤـﻥ ﺍﻻﻨﺘﺭﻨـﺕ‬ ‫ﺍﻟﻔﻴﺭﻭﺴﺎﺕ ﻭﺍﻴﻀﺎ ‪Firewall‬‬
‫‪ ،‬ﻭﺘﺴﺘﻁﻴﻊ ﺍﻴﻀﺎ ﻤﻥ ﺨﻼﻟﻪ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻜﻭﻨﺎﺕ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻏﻼﻗﻬﺎ ﺍﻭ ﺘـﺸﻐﻴﻠﻬﺎ‬ ‫‪update‬‬
‫‪.Enable‬‬ ‫‪or Disable‬‬

‫‪Sound & Audio Devices‬‬


‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻬﻡ ﺠﺩﺍ ﻟﻠﺘﺤﻜﻡ ﻓﻲ ﺍﻟـﺼﻭﺕ ﻓـﻲ‬

‫ﺠﻬﺎﺯﻙ ﺯﻜﻴﻑ ﻴﺘﻡ ﻋﺭﻀـﻪ ﻭﺤﺠـﻡ ﺍﻟـﺼﻭﺕ‬

‫ﻭﺍﻴﻀﺎ ﺍﻋﺩﺍﺩﺍﺕ ﻜﺎﺭﺕ ﺍﻟﺼﻭﺕ ﻓـﻲ ﺠﻬـﺎﺯﻙ‬

‫ﻭﺘﻌﺭﻴﻔﻪ ﺍﻟﻰ ﺍﺨﺭﺓ ﻤﻥ ﺠﻤﻴﻊ ﺍﻻﻋﺩﺍﺩﺍﺕ ﺍﻟﺨﺎﺼﺔ‬

‫ﺒﺎﻟﺼﻭﺕ ﻭﺍﻴﻀﺎ ﺍﺼﻭﺍﺕ ﺍﻟﻭﻴﻨﺩﻭﺯ ﺍﻟﻤـﺴﺘﺨﺩﻤﺔ‬

‫ﻓﻲ ﺒﺩﺍﻴﺔ ﺍﻟﺘﺸﻐﻴل‪.‬‬

‫‪Speech Setting‬‬
‫ﺴﺘﺤﻜﻡ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻓﻲ ﺍﻟﻘﺎﺭﻱﺀ ﺍﻻﻟﻲ ﺍﻟﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻭﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺍﻴﻀﺎ ﻓﻲ ﻋﻤل‬

‫ﺒﻌﺽ ﺍﻻﻭﺍﻤﺭ ﺍﻟﺼﻭﺘﻴﺔ ﺍﻟﺘﻲ ﺘﺴﺘﻁﻴﻊ ﻋﻥ ﻁﺭﻴﻘﻬﺎ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻋﻥ ﻁﺭﻴـﻕ ﺍﺼـﺎﺩﺍﺭ‬

‫ﺍﻭﺍﻤﺭ ﺼﻭﺘﻴﺔ‪.‬‬

‫‪System‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﻟﻭﺤﺔ ﺍﻟﺘﺤﻜﻡ ﻫﻭ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﺍﻟﺘﻲ ﺴﻭﻑ ﻨﺘﻌﺭﺽ ﻟﻬﺎ ﺘﻔﺼﻴﻼ ﻻﺤﻘـﺎ ﻻﻨـﻪ‬

‫ﺍﻟﺠﺯﺀ ﺍﻟﺫﻱ ﻴﺘﻴﺢ ﻟﻙ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻜل ﺼﻐﻴﺭﺓ ﻭﻜﺒﻴﺭﺓ ﻓﻲ ﺠﻬﺎﺯ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ ﻤـﻥ ﺘﻐﻴﻴـﺭ ﻻﺴـﻡ‬

‫ﻭﺨﻼﻓﻪ ﺍﻟﻜﺜﻴﺭ‪.‬‬ ‫‪Hardware‬‬ ‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻋﻠﻰ ﺍﻟﺸﺒﻜﺔ ﻤﺭﻭﺭﺍ ﺒﺘﻌﺩﻴﻼﺕ ﻓﻲ ﺍﻟـ‬

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‫‪Taskbar & Start menu‬‬


‫‪start‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺘﻴﺢ ﻟﻙ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻤﻭﺍﺼﻔﺎﺕ ﻭﺍﻋﺩﺍﺩﺍﺕ ﺸﺭﻴﻁ ﺍﻟﻤﻬﺎﻡ ﻭﺍﻴﻀﺎ ﻓﻲ ﻗﺎﺌﻤﺔ‬

‫‪User Accounts‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻬﻡ ﺠﺩﺍ ﺍﻴﻀﺎ ﻓﻲ ﻟﻭﺤﺔ ﺍﻟﺘﺤﻜﻡ ﻭﻫﻭ ﻴﺘﻴﺢ ﻟﻙ ﻋﻤل ﺍﻜﺜﺭ ﻤﻥ ﻤﺴﺘﺨﺩﻡ ﻟﻠﺠﻬﺎﺯ ﻭﺍﻴﻀﺎ‬

‫ﻭﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﺍﻥ ﺘﻌﺩل ﻜﻠﻤـﺔ‬ ‫‪Administrator‬‬ ‫ﻴﺘﻴﺢ ﻟﻙ ﺘﻌﺩﻴل ﺍﻟﻤﺴﺘﺨﺩﻤﻴﻥ ﺍﻟﺤﺎﻟﻴﻴﻥ ﺍﺫﺍ ﻜﻨﺕ‬

‫ﺍﻟﻤﺭﻭﺭ ﻭﺨﻼﻓﻪ‬

‫‪Computer Management Console‬‬

‫ﻫﺫﻩ ﺍﻻﺩﺍﺓ ﺘﺠﻤﻊ ﻤﺠﻤﻭﻋﺔ ﻤﻥ ﺍﻻﺩﻭﺍﺕ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﺘﺤﻜﻡ ﻓـﻲ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ ﻜﻜـل ﺍﻭ ﻤﺎﻴـﺴﻤﻰ‬

‫ﺍﻭ ﻓـﻲ‬ ‫‪Local Computer‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﻤﻥ ﺨﻼﻟﻬﺎ ﺍﻟﺘﺤﻜﻡ ﺍﻤـﺎ ﻓـﻲ‬ ‫‪Administrative tools‬‬
‫ﻭﻫﻲ ﺘﻨﻘﺴﻡ ﺍﻟﻰ ‪ ٣‬ﺍﺠﺯﺍﺀ ﺭﺌﻴﺴﻴﺔ ﻜل ﺠﺯﺀ ﻴﻨﻘﺴﻡ ﺍﻟـﻰ ﻋـﺩﺓ ﺍﻓـﺭﻉ‬ ‫‪Remote Computer‬‬
‫ﻤﺨﺘﻠﻔﺔ‪.‬‬

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‫‪My‬‬ ‫ﻋﻠـﻰ‬ ‫‪Right Click‬‬ ‫ﻜل ﻤﺎﻋﻠﻴـﻙ ﻫـﻭ ﺍﻟﻨﻘـﺭ‬ ‫‪management console‬‬ ‫ﻭﻟﻔﺘﺢ ﺍﻟـ‬

‫ﻭﺴﻭﻑ ﺘﻔﺘﺢ ﻟﻙ ﺍﻟﻨﺎﻓﺫﺓ ﻓﻲ ﺍﻻﻋﻠﻰ‪.‬‬ ‫‪Manage‬‬ ‫ﻭﺘﺨﺘﺭ ﻤﻥ ﺍﻟﻘﺎﺌﻤﺔ‬ ‫‪Computer‬‬

‫‪Management consol‬‬

‫‪System Tools‬‬ ‫‪Storage‬‬ ‫‪Services & Application‬‬

‫ﻭﺴﻭﻑ ﻨﺘﻌﺭﺽ ﺍﻟﻰ ﻜل ﺠﺯﺀ ﻤﻥ ﻤﻜﻭﻨﺎﺘﻪ ﻜﻤﺎ ﻴﻠﻲ ﻭﻤﺎ ﻴﻨﺩﺭﺝ ﺘﺤﺘﻪ‪.‬‬

‫‪System Tools‬‬

‫‪Event Viewer‬‬
‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﺒﺭﻤﺠﻴﺎﺕ ﻭﺍﻟﺘﺤﻜﻡ‬ ‫‪Security logs‬‬ ‫ﻭﺍﻟـ‬ ‫‪Events‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺨﺎﺹ ﺒﻌﺭﺽ ﺍﻟـ‬

‫ﻓﻴﻬﺎ‬

‫‪Shared folders‬‬
‫ﻭﺍﻟﻤﻠﻔـﺎﺕ ﻭﺨﻼﻓـﻪ‬ ‫ﻓـﻲ ‪Sharing‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺘﻴﺢ ﻟﻙ ﺍﻥ ﺘﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻻﻤﺎﻜﻥ ﺍﻟﻤـﺴﺘﺨﺩﻤﺔ‬

‫ﻭﺍﻟﺘﺤﻜﻡ ﻓﻴﻬﺎ‬

‫‪Performance logs & Alerts‬‬


‫ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل ﺠﺯﺀ ﻤﻌﻴﻥ ﻴﻤﻜﻥ ﻤﺭﺍﻗﺒﺘـﻪ ﻓـﻲ‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﻘﻭﻡ ﺒﻤﺭﺍﻗﺒﺔ ﺍﻟـ ‪System‬‬
‫ﺍﻟﻨﻅﺎﻡ‬

‫ﻭﻴﺨﺒﺭﻙ ﺍﻟﻨﻅﺎﻡ ﺒﻤﺎ ﻴﺤﺩﺙ ﻤﻥ ﺘﻌﻴﺩﻻﺕ ﻋﻠﻴﻪ ﻋﻥ ﻁﺭﻴﻕ ﺭﺴﺎﺌل ﺘﻘﻭﻡ ﺍﻨﺕ ﺍﻴﻀﺎ ﺒﺘﻌﺭﻴﻔﻬـﺎ ﻓـﻲ‬

‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ‬

‫‪Device Manager‬‬
‫ﻭﻫﻭ ﻴﺘﺤﻜﻡ ﻓـﻲ‬ ‫ﻗﺎﺌﻤﺔ ‪System‬‬ ‫ﺒﺎﻟﻁﺒﻊ ﺍﻨﺕ ﺘﻌﺭﻑ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻭﻴﻤﻜﻨﻙ ﺍﻟﻭﺼﻭل ﺍﻟﻴﻪ ﺍﻴﻀﺎ ﻤﻥ‬

‫‪Drivers‬‬ ‫ﺠﻤﻴﻊ ﺍﻟﻤﻜﻭﻨﺎﺕ ﺍﻟﺘﻲ ﺘﺘﺼل ﺒﺎﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺘﻌﺭﻴﻔﺎﺘﻬﺎ‬

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‫‪Storage‬‬

‫ﻴﺘﻜﻭﻥ ﻤﻥ ﺜﻼﺜﺔ ﺍﺠﺯﺍﺀ ﻓﺭﻋﻴﺔ‪:‬‬

‫‪Removable storage‬‬
‫ﻭﻫﻭ ﻴﻘﻭﻡ ﺒﻌﺭﺽ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﻭﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﻤﻠﺤﻘﺎﺕ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﺘﺨﺯﻴﻥ ﻭﺍﻟﺘﻲ ﻴﻤﻜﻥ ﻨﻘﻠﻬـﺎ ﻤﺜـل‬

‫‪.CD‬‬

‫‪Disk Defragmenter‬‬
‫ﻭﻫﻲ ﻤﻬﻤﺔ ﺠﺩﺍ ﻟﺘﺭﺘﻴﺏ ﺍﻟﻤﻠﻔـﺎﺕ ﻋﻠـﻰ ﺍﻟــ‬ ‫‪HD‬‬ ‫ﻟﻠـ‬ ‫‪Defrag‬‬ ‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻓﻲ ﻋﻤل‬

‫‪HD‬‬

‫‪Disk management‬‬
‫ﻭﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺘﺭﺘﻴﺏ ﺍﻻﻗﺭﺍﺹ‬ ‫‪HD‬‬ ‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻓﻲ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺘﻘﺴﻴﻡ ﺍﻟـ‬

‫ﻭﺨﻼﻓﻪ‬

‫‪Services & Applications‬‬

‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻬﻡ ﺠﺩﺍ ﻭﻫﻭ ﺨﺎﺹ ﺒﺎﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﺨﺩﻤﺎﺕ ﺍﻟﻤﺘﻭﻓﺭﺓ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﻫﻭ ﻴﺤﻭﻱ ﻋﺩﺓ ﺍﻓﺭﻉ‬

‫ﻫﻲ‪:‬‬

‫‪Services‬‬
‫ﻟﻠﺘﺤﻜﻡ ﻓﻲ ﺠﻤﻴﻊ ﺨﺩﻤﺎﺕ ﺍﻟﻨﻅﺎﻡ‬

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‫‪WMI Control‬‬
‫ﻓﻲ ﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪ Windows management instrument‬ﻴﺘﺤﻜﻡ‬

‫‪Indexing Services‬‬
‫ﻴﺘﺤﻜﻡ ﻓﻲ ﻜل ﻤﺎ ﻴﺨﺹ ﺘﺭﺘﻴﺏ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ‬

‫ﺍﻭ ﻤﻔﺭﺩﺍﺕ ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ ﻭﻨﺘﻌﺭﺽ ﻟﻼﺠﺯﺍﺀ ﺒﺸﻲﺀ ﻤﻥ‬ ‫‪OS Interface‬‬ ‫ﻤﺎﺯﻟﻨﺎ ﻓﻲ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒـ‬

‫ﺍﻻﺨﺘﺼﺎﺭ ﻤﺎﻋﺩﺍ ﺒﻌﺽ ﺍﻻﺠﺯﺍﺀ ﺍﻟﻬﺎﻤﺔ ﻟﻙ ﻜﺩﺍﺭﺱ ﻟﻠﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺴﻭﻑ ﻨﺴﺭﺩﻫﺎ ﺒﺎﻟﺘﻔﺼﻴل ﺒﺎﻻﻀﺎﻓﺔ ﺍﻟﻰ ﺍﻨﻙ‬

‫ﻋﻠﻰ ﺍﻟﻤﻭﻗﻊ ﻴﻭﻀﺢ ﻟﻙ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﻓﻲ ﺍﻟﻤﻨﻬﺞ ﻓﻼﺒﺩ ﻤﻥ ﺍﻟﺩﺨﻭل ﺍﻟﻰ‬ ‫‪Workshop‬‬ ‫ﺴﻭﻑ ﺘﺠﺩ ﺸﺭﺡ ﺍﺨﺭ ﻓﻲ‬

‫ﻟﺘﻘﻑ ﻋﻠﻰ ﻓﻬﻡ ﻤﺎ ﻟﻡ ﺘﺴﺘﻁﻊ ﺍﻟﻭﺼﻭل ﺍﻟﻴﻪ ﻓﻲ ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ‪.‬‬ ‫‪Workshop‬‬ ‫ﻗﺴﻡ ﺍﻟـ‬

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‫‪Accessories & System Tools‬‬

‫ﻭﻫﻲ ﺘﺘﻜﻭﻥ ﻤﻥ ﻋـﺩﺓ‬ ‫‪Programs‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ ﻴﻤﻜﻥ ﺍﻟﻭﺼﻭل ﺍﻟﻴﻪ ﻤﻥ ﻗﺎﺌﻤﺔ‬

‫ﺍﺠﺯﺍﺀ‬

‫‪Accessibility‬‬
‫ﻟﻠﺘﺤﻜﻡ ﻓﻲ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﻗﺩ ﺘﻔﻴﺩ ﻓﻲ ﺘﻜﺒﻴﺭ ﺤﺠﻡ ﺍﻟﻔﻭﻨﻁ ﻭﺍﻟﺸﺎﺸﺔ ﻭﻟﻭﺤﺔ ﺍﻟﻤﻔﺎﺘﻴﺢ ﻋﻠﻰ ﺍﻟﺸﺎﺸﺔ‪.‬‬

‫‪Communications‬‬
‫‪Remote‬‬ ‫ﻜل ﻤﺎ ﻴﺘﻌﻠﻕ ﺒﺎﻻﺘﺼﺎﻻﺕ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻤﻥ ﺸﺒﻜﺎﺕ ﻭﺘﺤﻜﻡ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﻋـﻥ ﺒﻌـﺩ‬

‫‪.Access‬‬

‫‪Entertainment‬‬
‫ﺍﻟﺠﺯﺀ ﺍﻟﺘﺭﻓﻴﻬﻲ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻤﻥ ﻤﺸﻐل ﺍﻟﻔﻴﺩﻴﻭ ﻭﻤﺴﺠل ﺍﻟﺼﻭﺕ‪.‬‬

‫‪System Tools‬‬
‫ﻭﻫﻲ ﺍﻻﺩﺍﺓ ﺍﻟﺸﻬﻴﺭﺓ ﻻﺴـﺘﻌﺎﺩﺓ‬ ‫‪System restore‬‬ ‫ﻫﺎﻡ ﺠﺩﺍ ﻓﻬﻭ ﻴﺤﻭﻱ ﺍﻫﻡ ﺨﺩﻤﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻤﻥ‬

‫ﻭ ﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺨﺩﻤﺎﺕ ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪Back up‬‬ ‫ﺍﻟﻨﻅﺎﻡ ﻭﺍﻴﻀﺎ‬

‫‪Address Book‬‬
‫‪Outlook‬‬ ‫ﺠﺯﺀ ﻤﻬﻡ ﺠﺩﺍ ﻟﺘﺨﺯﻴﻥ ﺠﻤﻴﻊ ﺍﻟﻌﻨﺎﻭﻴﻥ ﺍﻟﺘﻲ ﺘﺴﺘﺨﺩﻤﻬﺎ ﻓﻲ ﺍﻟﺒﺭﻴﺩ ﻭﺒﺭﺍﻤﺠﻬـﺎ ﻤﺜـل‬

‫‪.Express‬‬

‫ﻴﻤﻜﻨﻙ ﺍﻟﺘﻌـﺭﻑ ﻋﻠﻴﻬـﺎ‬ ‫‪Accessories‬‬ ‫ﻭﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺨﺩﻤﺎﺕ ﺍﻻﺨﺭﺓ ﺍﻟﻤﺘﻭﻓﺭﺓ ﻓﻲ ﻗﺎﺌﻤﺔ‬

‫ﺒﺴﻬﻭﻟﺔ‪.‬‬

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‫‪Command Line Interface‬‬


‫ﻤـﻥ ﺩﺍﺨـل ﺍﻟﻭﻴﻨـﺩﻭﺯ‬ ‫‪DOS‬‬ ‫ﻋﻥ ﺘﻨﻔﻴﺫ ﺍﻭﺍﻤﺭ ﺍﻟـ‬ ‫ﺍﻭ ﻤﺎﻴﻌﺭﻑ ﺒﺎﺴﻡ ‪ CLI‬ﻭﻫﻭ ﺠﺯﺀ ﻤﺴﺅل‬

‫ﻭﺴﻭﻑ ﻨﺘﻌﺭﻑ ﻋﻠﻴﻪ ﺘﻔﺼﻴﻼ ﻻﺤﻘﺎ ﻻﻨﻪ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻭﺍﻴﻀﺎ ﺴﻭﻑ ﺘـﺴﺘﺨﺩﻤﻪ‬

‫ﻜﺜﻴﺭﺍ ﻜﻤﺤﺘﺭﻑ ﺼﻴﺎﻨﺔ ﻭﻋﺩﻡ ﻟﻤﺎﻤﻙ ﺒﻬﺫﺍ ﺍﻟﺠﺯﺀ ﻟﻥ ﻴﻌﻁﻴﻙ ﺍﻻﺤﺘﺭﺍﻓﻴﺔ ﺍﻟﺘﻲ ﺘﺭﻴﺩﻫﺎ ﻓﻲ ﺍﻟﺘﻌﺎﻤـل‬

‫ﻤﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻜﺨﺒﻴﺭ ‪.‬‬

‫‪Network Places‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻫﻭ ﺍﻟﺠﺯﺀ ﺍﻟﺫﻱ ﻴﺘﻴﺢ ﻟﻙ ﺍﻟﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻻﺠﻬﺯﺓ ﻋﻠـﻰ ﺍﻟـﺸﺒﻜﺔ ﻭﺍﻴـﻀﺎ‬

‫ﻭﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻋﺩﺍﺩﺍﺕ ﺠﻬﺎﺯﻙ ﻋﻠﻰ ﺍﻟﺸﺒﻜﺔ ﻭﺍﻴﻀﺎ ﺍﺭﻗـﺎﻡ‬ ‫‪LAN‬‬ ‫ﺘﻭﺼﻴل ﺠﻬﺎﺯﻙ ﺒﺸﺒﻜﺔ ﻤﺤﻠﻴﺔ‬

‫ﺍﻟـ ‪.IP‬‬

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‫‪Taskbar & System Tray‬‬

‫‪System‬‬ ‫ﻫﻭ ﺒﺎﻟﻁﺒﻊ ﻏﻨﻲ ﻋﻥ ﺍﻟﺘﻌﺭﻴﻑ ﻭﺘﺠﺩ ﻓﻴﻪ ﻨﻭﺍﻓﺫ ﺍﻟﺒﺭﺍﻤﺞ ﺍﻟﻤﻔﺘﻭﺤـﺔ ﺍﻤـﺎ‬ ‫‪Taskbar‬‬
‫ﻓﺘﺠﺩ ﺒﻪ ﺍﻻﻴﻘﻭﻨﺎﺕ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻨﻅﺎﻡ ﻤﺜل ﺍﻟﻭﻗـﺕ ﻭﺍﻟـﺼﻭﺕ ﻭﺒﻌـﺩ ﺍﻟﺒﺭﻤﺠﻴـﺎﺕ‬ ‫‪Tray‬‬
‫ﺍﻻﺨﺭﻯ‪.‬‬

‫‪Start Menu‬‬
‫ﻗﺎﺌﻤﺔ ﺍﻟﺒﺩﺍﻴﺔ ﻫﻲ ﺍﻭل ﺠﺯﺀ ﺘﺴﺘﺨﺩﻤﻪ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﻫﻭ ﻴﺤﻭﻱ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﻭﺍﻟﺒﺤﺙ ﻭﺍﻏﻼﻕ‬

‫‪Start‬‬ ‫ﺍﻟﺠﻬﺎﺯ ﻭﺍﻟﺘﺤﻭﻴل ﻤﻥ ﻤﺴﺘﺨﺩﻡ ﻻﺨﺭ ﻭﺍﻟﻭﺼﻭل ﻻﻋﺩﺍﺩﺍﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺘﻭﺠﺩ ﻤﺤﺘﻭﻴﺎﺕ ﻗﺎﺌﻤـﺔ‬

‫ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻜﺎﻥ‬

‫\‪C:\Documents and settings\username\start menu‬‬


‫ﺍﻻﻥ ﻋﻠﻰ ﺍﻟﻭﻴﻨﺩﻭﺯ‬ ‫ﺤﻴﺙ ﺍﻥ ‪ username‬ﻫﻭ ﺍﺴﻡ ﺍﻟـ ‪ Account‬ﺍﻟﺫﻱ ﺘﻌﻤل ﻋﻠﻴﻪ‬

‫ﺤﻴﺙ ﻴﻤﻜﻨﻙ ﺍﻟﻭﺼـﻭل ﺍﻟﻴﻬـﺎ‬ ‫‪Start‬‬ ‫ﻭﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺘﻭﻀﺢ ﻟﻙ ﻤﻔﺎﺘﻴﺢ ﺍﺨﺘﺼﺎﺭﺍﺕ ﺍﻗﺴﺎﻡ ﻗﺎﺌﻤﺔ‬

‫ﺒﺴﻬﻭﻟﺔ ﺒﺩﻭﻥ ﺍﺴﺘﺨﺩﺍﻡ ﺍﻟـ ‪.Mouse‬‬

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‫‪Device Manager‬‬

‫ﻭﻜﻴﻑ‬ ‫‪Drivers‬‬ ‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻤﻥ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻴﻌﺘﺒﺭ ﻤﻥ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﻟﻠﺘﺤﻜﻡ ﻓﻲ ﺍﻻﺠﻬﺯﺓ ﻭﺘﻌﺭﻴﻔﺎﺘﻬﺎ‬

‫ﺘﻌﻤل ﻤﻊ ﺍﻟﻨﻅﺎﻡ ﻭﺨﻼﻓﻪ ﺒﺎﻻﻀﺎﻓﺔ ﺍﻟﻰ ﺍﻟﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻋﻁﺎل ﻫﺫﻩ ﺍﻻﺠﻬﺯﺓ ﻭﺍﺼﻼﺤﻬﺎ‪.‬‬

‫ﺒﺎﺴﻡ ‪.System‬‬ ‫‪Control Panel‬‬ ‫ﻭﻫﻭ ﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻟـ‬

‫ﺍﻭ ﻭﺍﺠﻬﺔ ﺍﻟﻨﻅﺎﻡ ﻭﻜﻤﺎ ﺍﻭﺭﺩﻨﺎ ﺴﺎﺒﻘﺎ ﻻﺒﺩ ﻤﻥ‬ ‫‪OS Interface‬‬ ‫ﻭﺒﻬﺫﺍ ﻨﻜﻭﻥ ﺍﻨﺘﻬﻴﻨﺎ ﻤﻥ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒـ‬

‫ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ ﻟﻠﻭﻗﻭﻑ ﻋﻠﻰ ﻓﻬﻡ ﻤﺎ ﻟﻡ ﺘﺴﺘﻁﻊ ﻓﻬﻤﻪ ﻤﻥ ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ‬ ‫‪Workshop‬‬ ‫ﻤﻁﺎﻟﻌﺔ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬

‫ﻓﺴﻭﻑ ﺘﺠﺩ ﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺩﺭﻭﺱ ﺍﻟﻤﺘﻔﺎﻋﻠﺔ ﺒﺎﻟﺼﻭﺕ ﻟﺘﻌﻴﻨﻙ ﻋﻠﻰ ﻓﻬﻡ ﺍﻫﻡ ﺍﻻﻤﻭﺭ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻭﺍﻟﺘﻲ ﻤﻥ‬

‫ﺍﻟﻤﻔﺘﺭﺽ ﻜﺩﺍﺭﺱ ﻟﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺍﻥ ﺘﺘﻌﺭﺽ ﻟﻬﺎ ﻓﻲ ﺩﺭﺍﺴﺘﻙ‪.‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪93‬‬

‫‪System Files & Disk Partitions‬‬

‫ﻫﻲ ﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ‬ ‫‪Disk Partitions‬‬ ‫ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺍﺠﺯﺍﺀ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﺍﻭ‬

‫ﺤﻴﺙ ﺍﻨﻬﺎ‬ ‫‪Windows NT‬‬ ‫ﺘﻌﺭﻓﻬﺎ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻓﻲ ﺒﻴﺌﺔ‬

‫ﻭﻀﻊ ﻓﻲ ﺍﻋﺘﺒـﺎﺭﻙ ﺍﻥ‬ ‫‪Windows XP‬‬ ‫ﻭ‬ ‫‪Windows 2000‬‬ ‫ﻫﻲ ﻨﻔﺱ ﺍﻟﺘﻘﻨﻴﺔ ﺍﻟﻤﺒﻨﻲ ﻋﻠﻴﻬﺎ‬

‫ﺍﻻ ﺍﻨﻨﺎ ﺴﻭﻑ ﻨﺭﻜﺯ ﻋﻠﻰ ﺒﻴﺌـﺔ‬ ‫‪Windows 3.11‬‬ ‫ﻭ‬ ‫‪Windows 95‬‬ ‫ﻫﻨﺎﻙ ﻤﻠﻔﺎﺕ ﺍﺨﺭﻯ ﻓﻲ‬

‫‪.NT‬‬

‫ﻤﻥ ﻋﺩﺓ ﻤﻠﻔﺎﺕ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫‪NT‬‬ ‫ﺘﺘﻜﻭﻥ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻓﻲ ﺒﻴﺌﺔ‬

‫‪Boot.ini‬‬
‫‪ ،OS‬ﻤﺜل ﻤﻜﺎﻥ‬ ‫‪Defaults‬‬ ‫ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻴﺤﻭﻱ ﺍﻻﻋﺩﺍﺩﺍﺕ ﺍﻻﻓﺘﺭﺍﻀﻴﺔ ﺍﻟﺨﺎﺼﺔ ﺒﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﺍﻭ‬

‫ﻭﺠﻭﺩ ﺍﻟﻨﻅﺎﻡ ﻋﻠﻰ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻭﺍﻋﺩﺍﺩﺍﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻟﻘﻭﺍﺌﻡ ﺍﻟﺦ‪..‬‬

‫‪BOOTSECT.DOS‬‬
‫ﻴﻭﻓﺭ ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﺨﻴﺎﺭ ﺘﺤﻤﻴل ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﺍﺨﺭ ﻏﻴﺭ ﻨﻅﺎﻡ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 94

NTDETECT.COM
Hardware ‫ﺍﻭ ﻤﺎﻴـﺴﻤﻰ‬ Hardware ‫ﻴﻘﻭﻡ ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﺒﻌﻤل ﺘﻌﻘﺏ ﺍﻭ ﺒﺤـﺙ ﻋـﻥ ﺍﻟــ‬

.Detect

NTLDR
.‫ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻴﻘﻭﻡ ﺒﺘﺤﻤﻴل ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﺒﺎﻜﻤﻠﻪ‬

NTOSKRNL.EXE
.‫ﺍﻟﻤﻠﻑ ﺍﻟﺘﻨﻔﻴﺫﻱ ﺍﻟﺨﺎﺹ ﺒﺎﻟﻨﻅﺎﻡ‬

HAL.DLL
.Hardware Abstraction Layer ‫ﻭﺍﻟﺘﻌﺎﻤل ﻤﻌﻪ ﺍﻭ‬ Hardware ‫ﺍﻟﻤﻠﻑ ﺍﻟﺴﺅل ﻋﻥ ﺍﻟـ‬

OSLOADER.EXE
Reduce Instruction Set Computer ‫ﺍﻭ‬ RISC ‫ﻤﻠﻑ ﺘﺤﻤﻴل ﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻨﻅﻤﺔ‬

.IBM ‫ﻭﻫﻲ ﻜﻤﺎ ﺘﻌﻠﻡ ﺠﻤﻴﻊ ﺍﻻﺠﻬﺯﺓ ﺍﻟﻤﺘﻭﺍﻓﻘﺔ ﻤﻊ‬

NTBOOTDD.EXE
‫ﺍﻭ‬ Removable Media ‫ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻤﺴﺅل ﻋﻥ ﺘﺤﻤﻴل ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﺍﺫﺍ ﻜﺎﻥ ﺍﻟﻨﻅـﺎﻡ ﻋﻠـﻰ‬

.SCSI

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪95‬‬

‫ﻭﻟﻨﺎﺨﺫ ﺒﻌﺽ ﺍﻫﻡ ﻫﺫﻩ ﺍﻟﻤﻠﻔﺎﺕ ﺒﺸﻲﺀ ﻤﻥ ﺍﻟﺘﻔﺼﻴل ﻻﻨﻬﺎ ﻤﻬﻤﺔ ﺠﺩﺍ ﻟﻙ ﻜﺩﺍﺭﺱ ﻟـﺸﻬﺎﺩﺓ ﺍﻟـﺩﻋﻡ‬

‫ﺍﻟﻔﻨﻲ‬

‫‪BOOT.INI‬‬

‫ﻴﺤﻭﻱ ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻗﺎﺌﻤﺔ ﺒﺎﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل ﺍﻟﻤﻭﺠﻭﺩﺓ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺍﻴﻀﺎ ﺘﺭﺘﻴﺒﻬﻡ ﻭﻫـﻭ ﻋﺒـﺎﺭﺓ‬

‫ﻋﻥ ﺠﺯﺌﻴﻥ ﻫﻤﺎ‪:‬‬

‫‪Boot loader‬‬
‫‪Operating systems‬‬

‫‪Boot loader‬‬

‫ﻴﺤﻭﻱ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺠﺯﺌﻴﻥ ﻫﺎﻤﻴﻥ ﻫﻤﺎ‪:‬‬

‫‪Timeout‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﻴﺤﺩﺩ ﺍﻟﻭﻗﺕ ﺍﻟﻤﺘﺎﺡ ﺍﻤﺎﻡ ﺍﻟﻤﺴﺘﺨﺩﻡ ﻻﺨﺘﻴﺎﺭ ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﺍﺨﺭ ﻤﻥ ﺍﻟﻘﺎﺌﻤـﺔ ﺍﻭ ﺘﺤﻤﻴـل‬

‫ﺍﻟﻨﻅﺎﻡ ﺍﻟﺤﺎﻟﻲ ﻤﻥ ﺍﻟﻘﺎﺌﻤﺔ ﺍﺫﺍ ﻟﻡ ﻴﺨﺘﺭ ﺍﻟﻤﺴﺘﺨﺩﻡ ﺍﻱ ﺨﻴﺎﺭ ﻓﻲ ﺨﻼل ﻫﺫﺍ ﺍﻟﻭﻗﺕ‪.‬‬

‫‪Default‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪96‬‬

‫ﻫﺫﺍ ﻫﻭ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﻤﻜﺎﻥ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﺍﻻﻓﺘﺭﺍﻀﻲ ﻓﻲ ﺤﺎﻟﺔ ﻋﺩﻡ ﺍﺨﺘﻴـﺎﺭ ﺍﻱ ﺨﻴـﺎﺭ ﻤـﻥ‬

‫ﺍﻟﻘﺎﺌﻤﺔ‪.‬‬

‫‪Operating Systems‬‬
‫ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺴﻭﻑ ﻴﻌﺭﺽ ﻟﻙ ﻗﺎﺌﻤﺔ ﺒﻜل ﺍﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل ﺍﻟﻤﺘﺎﺤﺔ ﻭﺍﻤﺎﻜﻥ ﻭﺠﻭﺩﻫﺎ ﻋﻠﻰ ﺍﻟﻘـﺭﺹ‬

‫ﻴﺤـﺩﺩ‬ ‫‪n‬‬ ‫ﺤﻴﺙ‬ ‫‪HD‬‬ ‫ﺘﺴﺘﺨﺩﻡ ﻤﻊ ﺍﻟـ‬ ‫)‪multi(in‬‬ ‫ﺍﻟﺼﻠﺏ‪ ،‬ﻻﺤﻅ ﻜﻤﺎ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﻋﻠﻰ ﺍﻥ‬

‫ﻫﻭ ﺭﻗﻡ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﻋﻠـﻰ ﺍﻟﻘـﺭﺹ‬ ‫‪n‬‬ ‫ﺤﻴﺙ‬ ‫)‪partition(n‬‬ ‫ﺭﻗﻡ ﺍﻟﻘﺭﺹ‪ ،‬ﻭﻜﻤﺎ ﺘﺭﻯ ﺍﻴﻀﺎ‬

‫ﻫﻭ ﻤﻜـﺎﻥ ﺘﻭﺍﺠـﺩ‬ ‫‪\path‬‬ ‫ﻭ‬ ‫‪SCSI‬‬ ‫ﻫﺫﺍ ﻤﻌﻨﺎﻩ ﺍﻥ ﺍﻟﻨﻅﺎﻡ ﻋﻠﻰ‬ ‫)‪rdisk(n‬‬ ‫ﺍﻟﺼﻠﺏ‪ ،‬ﻭﻟﻭ ﻭﺠﺩﺕ‬

‫ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل‪.‬‬

‫‪NTLDR‬‬
‫‪Removable Media‬‬ ‫ﻜﻤﺎ ﺘﻌﺭﻓﺕ ﻋﻠﻴﻪ ﺴﺎﺒﻘﺎ ﻫﻭ ﺍﻟﻤﺴﺅل ﻋﻥ ﺘﺤﻤﻴل ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻤﻥ ﻋﻠﻰ‬

‫ﻭﻴﻘﻭﻡ ﻫﺫﺍ‬ ‫‪NT‬‬ ‫ﻟﻜﻲ ﻴﻌﻤل ﺘﺤﺕ ﺒﻴﺌﺔ‬ ‫‪NTDETECT.COM‬‬ ‫ﻭﻻﺤﻅ ﺍﻥ ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻴﺤﺘﺎﺝ ﺍﻟﻰ‬

‫ﺍﻟﻤﻠﻑ ﺒﻌﻤل ﻋﺩﺓ ﺨﻁﻭﺍﺕ ﻫﺎﻤﺔ ﻫﻲ‪:‬‬

‫‪.32‬‬ ‫‪bit‬‬ ‫ﻴﺩﺨل ﺍﻟﻤﻌﺎﻟﺞ ﻓﻲ ﺒﻴﺌﺔ‬

‫‪.Boot‬‬ ‫‪Disk‬‬ ‫ﺘﺤﻤﻴل ﻤﻠﻑ ﺍﻟﻨﻅﺎﻡ ﻤﻥ ﻋﻠﻰ ﺍﻟـ‬

‫ﻭﻴﻌﺭﺽ ﻗﺎﺌﻤﺔ ﺍﻻﺨﺘﻴﺎﺭﺍﺕ‪.‬‬ ‫ﻤﺤﺘﻭﻴﺎﺕ ﻤﻠﻑ ‪Boot.ini‬‬ ‫ﻴﻘﺭﺍ‬

‫ﻭﻴﺘﺭﻙ‬ ‫‪BOOTSECT.DOS‬‬ ‫ﻓﻲ ﺤﺎﻟﺔ ﺍﻨﻪ ﻭﺠﺩ ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﺍﺨﺭ ﻓﺎﻨﻪ ﻴﺤﻤل ﻤﻠﻑ ﺍﺨﺭ ﻴﺩﻋﻰ‬

‫ﺍﻟﺘﺤﻜﻡ ﻟﻠﻨﻅﺎﻡ ﺍﻻﺨﺭ‪.‬‬

‫ﺍﻭ ﻤﺒﻨﻲ ﻋﻠﻰ ﻨﻔﺱ ﺍﻟﺘﻘﻨﻴﺔ ﻓﺎﻨﻪ ﻴﻘﻭﻡ ﺒﺘﺤﻤﻴل ﻤﻠﻑ ‪.NTDETECT.COM‬‬ ‫‪NT‬‬ ‫ﻟﻭ ﺍﻥ ﺍﻟﻨﻅﺎﻡ‬

‫ﻟﺘﺤﻤﻴل ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪NTOSKRNL.EXE‬‬ ‫ﺒﻌﺩ ﺫﻟﻙ ﻴﻘﻭﻡ ﺍﻟﻤﻠﻑ ﺒﺤﻤﻴل ﻤﻠﻑ ﺍﻟـ‬

‫‪NTDETECT.COM‬‬
‫ﻓﻲ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﺍﻟﺫﻱ ﻴﺤﻭﻱ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻓﻲ‬ ‫ﻫﻭ ﻤﻠﻑ ﻨﻅﺎﻡ ﻤﺨﻔﻲ ‪ Hidden File‬ﻤﻭﺠﻭﺩ‬

‫ﺍﻟﻤﻭﺠﻭﺩ ﻭﺍﻋﻁﺎﺀ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻟﻠﻤﻠـﻑ‬ ‫‪Hardware‬‬ ‫ﻭﻫﻭ ﺍﻟﻤﺴﺅل ﻋﻥ ﺍﻟﺘﺤﻘﻕ ﻤﻥ ﺍﻟـ‬ ‫‪Root‬‬ ‫ﺍﻟـ‬

‫ﻓـﻲ ﻤﻜـﺎﻥ ﻴـﺩﻋﻰ‬ ‫‪Registry‬‬ ‫ﻓـﻲ ﺍﻟــ‬ ‫‪ NTLDR‬ﻟﻴﻘﻭﻡ ﺒﺒﻨﺎﺀ ﻗﺎﺌﻤﺔ ﺍﻟـ ‪Hardware‬‬
‫‪HKEY_LOCAL_MACHINE‬‬
‫ﻭﻟﻭﺤـﺔ‬ ‫‪BUS‬‬ ‫ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻜﻤﺒﻴﻭﺘﺭ ﻤﻥ ﺍﻟـ‬ ‫ﻭﻴﺤﻭﻱ ﻤﻠﻑ ‪ NTDETECT.COM‬ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬

‫ﺍﻟﻤﻔﺎﺘﻴﺢ ﻭﺍﻟﻤﻨﺎﻓﺫ ﻭﺨﻼﻓﻪ‪.‬‬

‫‪NTUSER.DAT‬‬

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Certified Technical Support Professional Study Guide ­ ACTSP Certification 97

‫ﻤﻠﻑ ﻫﺎﻡ ﺠﺩﺍ ﻭﻫﻭ ﻴﺤﻭﻱ ﺠﻤﻴﻊ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﺘﻲ ﻴﺘﻡ ﺘﺨﺯﻴﻨﻬﺎ ﻓﻲ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﻭﺍﻟﻤﺘﻌﻠﻘﺔ ﺒﻤـﺴﺘﺨﺩﻡ‬

HKEY_CURRENT_USER ‫ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻤﻥ ﺍﻋﺩﺍﺩﺍﺕ ﻭﻴﺨﺯﻨﻬﺎ ﻓﻲ‬

Registry Data Files


‫ﻴﺘﻡ ﺤﻔﻅﻬﺎ ﻓﻲ ﺍﻟﻤﻠﻔـﺎﺕ‬ 2000 ‫ﻭ‬ NT ‫ﻤﻠﻔﺎﺕ ﺍﻟﺭﻴﺠﺴﺘﺭﻱ ﻓﻲ ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﻭ‬

:‫ﺍﻟﺘﺎﻟﻴﺔ‬

Security
System
Default
Sam
Software
System.dat
Ntuser.dat

:‫ﻋﻥ ﻁﺭﻴﻕ‬ Registry ‫ﻭﻜﻤﺎ ﺘﻌﻠﻤﺕ ﺴﺎﺒﻘﺎ ﻓﺎﻨﻪ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺩﺨل ﻋﻠﻰ ﺍﻟـ‬

Startà Runà regedit

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪98‬‬

‫ﺍﺠﺯﺍﺀ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ‬

‫‪Disk Partitions‬‬

‫‪Fdisk‬‬ ‫ﺒﺎﻟﻁﺒﻊ ﺸﺎﻫﺩﺕ ﺍﻟﺭﺴﺎﻟﺔ ﺒﺎﻻﻋﻠﻰ ﻋﻨﺩﻤﺎ ﺤﺎﻭﻟﺕ ﺍﻥ ﺘﻘﺴﻡ ﺍﻟﻘـﺭﺹ ﺍﻟـﺼﻠﺏ ﺒﺎﺴـﺘﺨﺩﺍﻡ‬

‫ﻭﻜﺎﻥ ﻫﺫﺍ ﺍﻟﻘﺭﺹ ﻤﺴﺎﺤﺘﻪ ﻜﺒﻴﺭﺓ!‬

‫ﻟﻪ ﺍﻭ ﺘﻘﺴﻴﻡ ﺜﻡ ﻋﻤـل‬ ‫‪Partitions‬‬ ‫ﺠﺩﻴﺩ ﻻﺒﺩ ﺍﻥ ﻴﺘﻡ ﻋﻤل‬ ‫‪Hard Disk‬‬ ‫ﻜﻤﺎ ﻫﻭ ﻤﻌﻠﻭﻡ ﺍﻥ ﺍﻱ‬

‫ﻗﺒل ﺍﻥ ﺘﺴﺘﺨﺩﻤﻪ ﻭﻟﻜﻥ‪:‬‬ ‫‪Format‬‬


‫‪Hard‬؟‬ ‫‪Disk‬‬ ‫ﻤﺎ ﻫﻲ ﻓﺎﺌﺩﺓ ﺘﻘﺴﻴﻡ ﺍﻟـ‬

‫ﻭ‪.FAT32‬‬ ‫‪FAT16‬‬ ‫‪ .١‬ﺘﺭﻜﻴﺏ ﺍﻜﺜﺭ ﻤﻥ ﻨﻅﺎﻡ ﻴﺩﻋﻡ ﺍﻨﻅﻤﺔ ﻤﻠﻔﺎﺕ ﻤﺨﺘﻠﻔﺔ ﻤﺜل‬

‫‪ .٢‬ﻟﻭ ﺍﻥ ﻫﻨﺎﻙ ﻤﺸﻜﻠﺔ ﺤﺩﺜﺕ ﻟﻠﻘﺭﺹ ﻓﺴﻭﻑ ﺘﺤﺩﺙ ﻋﻠﻰ ﺍﺤﺩ ﺍﻻﻗﺴﺎﻡ ﻟﻴﺱ ﺍﻟﻜل‪.‬‬

‫ﻤﺜـل ﻭﻴﻨـﺩﻭﺯ‬ ‫‪HD‬‬ ‫‪ .٣‬ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺭﻜﺏ ﺍﻜﺜﺭ ﻤﻥ ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﻤﺨﺘﻠﻑ ﻋﻠﻰ ﻨﻔﺱ ﺍﻟــ‬

‫ﻭﻟﻴﻨﻜﺱ‪.‬‬

‫‪ .٤‬ﻭﻀﻊ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻓﻲ ﺠﺯﺀ ﻭﻤﻠﻔﺎﺘﻙ ﺍﻻﺨﺭﻯ ﻓﻲ ﺠﺯﺀ ﺍﺨﺭ ﻓﻲ ﺤﺎﻟﺔ ﺤﺩﻭﺙ ﻤﺸﻜﻠﺔ‪.‬‬

‫‪ .٥‬ﺍﻟﺘﻘﺴﻴﻡ ﻴﺯﻴﺩ ﻤﻥ ﺴﺭﻋﺔ ﻗﺭﺍﺀﺓ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﻥ ﺍﻟـ ‪.HD‬‬

‫‪ .٦‬ﻴﻤﻜﻨﻙ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻜل ﺠﺯﺀ ﻜﻤﺎ ﺘﺸﺎﺀ‪.‬‬

‫؟‬ ‫‪HD‬‬ ‫ﻭﻟﻜﻥ ﻜﻴﻑ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻘﻭﻡ ﺒﺘﻘﺴﻴﻡ‬

‫ﺍﻻﻤﺭ ﻴﺘﻭﻗﻑ ﻋﻠﻰ ﻋﺩﺓ ﺍﺸﻴﺎﺀ‪:‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪99‬‬

‫ﺍﻟــ‬ ‫ﺍﻭ ﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻻﺴﻁﻭﺍﻨﺔ‬ ‫‪DOS‬‬ ‫ﻭﻫﻭ ﺍﻤﺭ ﻤﻭﺠﻭﺩ ﻓﻲ ﺍﻟـ‬ ‫‪FDISK‬‬ ‫ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻡ‬

‫‪FDISK‬‬ ‫ﻟﻠﺠﻬﺎﺯ ﻭﻟﻜﻥ ﻫﺫﺍ ﺍﻟﺨﻴﺎﺭ ﺍﻭ ﺍﺴـﺘﺨﺩﺍﻡ‬ ‫‪Boot‬‬ ‫ﺍﻟﺘﻲ ﺘﺴﺘﺨﺩﻤﻬﺎ ﻟﺘﻘﻭﻡ ﺒﻌﻤل‬ ‫‪Bootable‬‬
‫ﻭﺍﻟﺘﻲ ﻟﻡ ﻴﻌﺩ ﻤﺠـﺩﻴﺎ ﺍﺴـﺘﺨﺩﺍﻡ‬ ‫‪Hard Disk‬‬ ‫ﻟﻡ ﻴﻌﺩ ﻤﺠﺩﻱ ﻫﺫﻩ ﺍﻻﻴﺎﻡ ﻨﻅﺭﺓ ﻟﺯﻴﺎﺩﺓ ﺴﻌﺔ ﺍﻟـ‬

‫ﻭﺘﻘﺴﻴﻡ ﺍﻻﻗـﺭﺍﺹ ﺫﺍﺕ ﺍﻻﺤﺠـﺎﻡ‬ ‫‪FDISK‬‬ ‫ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻤﻌﻬﺎ ﻨﻅﺭﺍ ﻟﻘﺼﻭﺭ ﻓﻲ ﻨﻅﺎﻡ‬ ‫‪FDISK‬‬
‫ﺼﻐﻴﺭ ﺍﺫﺍ ﺍﺭﺩﺕ ‪ ٢٠‬ﺠﻴﺠﺎ ﻤﺜﻼ!‬ ‫‪Hard Disk‬‬ ‫ﺍﻟﻜﺒﻴﺭﺓ ﻭﻟﻜﻥ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻻﻤﺭ ﻓﻲ‬

‫ﻭﻜل ﻗﺭﺹ ﻟـﻪ ﺒﺭﺍﻤﺠـﻪ‬ ‫‪Hard Disk‬‬ ‫ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻡ ﺍﻟﺒﺭﺍﻤﺞ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟـ‬

‫ﻴﻤﻜﻨـﻙ ﻤـﻥ‬ ‫ﺸﺭﻜﺔ ‪Western Digital‬‬ ‫ﻤﻥ‬ ‫‪Data Life Guard‬‬ ‫ﺍﻟﺨﺎﺼﺔ ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل‬

‫ﻟﻠﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻤﻥ ﻨﻭﻉ ﻭﻴﺴﺘﺭﻥ ﺍﻴﺎ ﻜﺎﻥ ﺤﺠﻤﻪ ﻭﺍﻴﻀﺎ ﻴﻘﻭﻡ ﺒﻌﻤل ﻓﻭﺭﻤـﺎﺕ‬ ‫‪Partition‬‬ ‫ﻋﻤل‬

‫ﻟﻠﻘﺭﺹ ﻓﻲ ﺩﻗﺎﺌﻕ ﻤﺤﺩﻭﺩﺓ‪.‬‬ ‫‪Format‬‬


‫ﻭﻟﻜﻥ ﺍﻋﻠﻡ ﺠﻴﺩﺍ ﺍﻴﺎ ﻜﺎﻨﺕ ﺍﻟﻁﺭﻴﻘﺔ ﺍﻟﻤﺘﺒﻌﺔ ﻓﺎﻥ ﺍﻟﻘﺭﺹ ﻻ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻤﻪ ﻜﻤـﺎ ﻫـﻭ ﻋﻨـﺩ‬

‫ﺍﻴﺎ ﻜﺎﻨﺕ ﺍﻟﻭﺴـﻴﻠﺔ ﺍﻟﺘـﻲ ﺴـﻭﻑ‬ ‫‪Format‬‬ ‫ﻟﻠﻘﺭﺹ ﺜﻡ ﻋﻤل‬ ‫‪Partition‬‬ ‫ﺸﺭﺍﺅﻩ ﻓﻼﺒﺩ ﻤﻥ ﻋﻤل‬

‫ﺘﺴﺘﺨﺩﻤﻬﺎ‪.‬‬

‫ﻭﻫﻨﺎﻙ ﺸﻲﺀ ﻫﺎﻡ ﺠﺩﺍ ﻻﺒﺩ ﺍﻥ ﺘﻀﻌﻪ ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﻭﻫﻭ ﺍﻴﺎ ﻜﺎﻨﺕ ﺍﻟﻁﺭﻴﻘﺔ ﺍﻟﻤﺴﺘﺨﺩﻤﺔ ﻓﺎﻥ ﺍﻟــ‬

‫ﻋﻨﺩ ﺘﻘﺴﻴﻤﻪ ﻴﺼﺒﺢ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫‪Hard Disk‬‬


‫‪HD‬‬

‫‪Primary‬‬ ‫‪Extended‬‬
‫‪Partition‬‬ ‫‪Partition‬‬

‫‪Physical‬‬ ‫‪Logical‬‬
‫‪Drive‬‬ ‫‪Drives‬‬

‫‪C: Drive‬‬ ‫‪Drives from‬‬


‫‪Or Partition‬‬ ‫‪D to Z‬‬

‫‪C‬‬ ‫ﻻﺒـﺩ ﺍﻥ ﻴﺎﺨـﺩ‬ ‫‪Physical Drive‬‬ ‫ﻭﻜﻤﺎ ﻫﻭ ﻅﺎﻫﺭ ﻓﻲ ﺍﻟﻤﺨﻁﻁ ﺍﻟﺸﺭﺡ ﻴﻭﻀﺢ ﻟﻙ ﺍﻥ ﺍﻟـ‬

‫‪،Logical‬‬ ‫‪Drives‬‬ ‫ﻭﻴﻁﻠـﻕ ﻋﻠﻴـﻪ‬ ‫‪Z‬‬ ‫ﺤﺘﻰ‬ ‫‪D‬‬ ‫ﺍﺨﺭﻯ ﺘﺎﺨﺫ ﻤﻥ‬ ‫‪Partitions‬‬ ‫ﺍﻭ‬ ‫‪Drive‬‬ ‫ﻭﺍﻱ‬

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‫‪100‬‬
‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬

‫ﻭﺍﻟﺫﻱ ﻴﺨﺒﺭ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﺎﻥ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻴﻭﺠﺩ ﻋﻠﻰ ﻫﺫﺍ ﺍﻟـ‬ ‫ﺍﻴﻀﺎ ‪Active Partition‬‬ ‫ﻭﻫﻨﺎﻙ‬

‫ﻋﻠـﻰ‬ ‫‪Hard Disk‬‬ ‫‪ ،Drive‬ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻘﻭﻡ ﺒﺘﻘﺴﻴﻡ ﺍﻟــ‬ ‫‪C‬‬ ‫ﻭﻫﻭ ﻏﺎﻟﺒﺎ ﻴﻜﻭﻥ ﺍﻟـ‬ ‫‪Drive‬‬
‫‪Management‬‬ ‫ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل ﻭﺘﻘﻭﻡ ﺒﺎﺴـﺘﺨﺩﺍﻡ‬ ‫‪Windows XP‬‬ ‫ﺠﻬﺎﺯ ﺍﺨﺭ ﻴﻭﺠﺩ ﻋﻠﻴﻪ‬

‫ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻡ ﺒﺭﻨـﺎﻤﺞ ﺘﻘـﺴﻴﻡ ﺍﻟﻘـﺭﺹ ﺍﻟـﺼﻠﺏ ﺍﻟـﺸﻬﻴﺭ‬ ‫‪HD‬‬ ‫ﻟﺘﻘﺴﻴﻡ ﺍﻟـ‬ ‫‪Consol‬‬
‫‪ HD‬ﻤﻥ ﻤـﺼﻨﻌﻴﻪ ﻤﺜـل ‪Western Digital‬‬ ‫ﻭﺍﻴﻀﺎ ﺒﺭﺍﻤﺞ ﺘﻘﺴﻴﻡ ﺍﻟـ‬ ‫‪Partition Magic‬‬
‫ﺘﻌﻤل ﺍﻴﻀﺎ ﻋﻠﻰ ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﻭﻴﻨﺩﻭﺯ ﻟﺘﺘﻴﺢ ﻟﻙ ﺍﻟﻘﻴﺎﻡ ﺒﻬﺫﺍ ﺍﻟﻌﻤل ﻋﻠﻰ ﺠﻬﺎﺯ ﺍﺨﺭ ﺘﺤـﺕ ﺒﻴﺌـﺔ‬

‫ﺍﻟﻭﻴﻨﺩﻭﺯ‪.‬‬

‫‪Large Drives‬‬ ‫ﻭﺘﺩﻋﻡ ﺍﻟـ‬ ‫ﻤﻥ ‪FDISK‬‬ ‫ﻭﻨﻨﺼﺤﻙ ﺒﺎﺴﺘﻌﻤﺎل ﻫﺫﻩ ﺍﻟﺒﺭﺍﻤﺞ ﻻﻨﻬﺎ ﺍﻜﺜﺭ ﻓﺎﻋﻠﻴﺔ‬

‫ﻨﻅﺭﺍ ﻟﻤﺸﻜﻠﺔ ﺍﻭ ﻗﺼﻭﺭ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻻﻨـﻪ ﻻ‬ ‫‪HD‬‬ ‫ﻭﻟﻜﻥ ﻀﻊ ﻓﻲ ﺍﻋﺘﺒﺎﺭﻙ ﺍﻥ ﺒﻌﺽ ﺍﻟـ‬

‫ﻭﻟﻜﻥ ﺘﻡ ﺘﻌﺩﻴل ﻫـﺫﻩ ﺍﻟﻤـﺸﻜﻠﺔ‬ ‫‪137 GB‬‬ ‫ﺍﻟﺘﻲ ﺘﺘﻌﺩﻱ ﺤﺎﺠﺯ ﺍﻟـ‬ ‫‪Large Drives‬‬ ‫ﻴﺩﻋﻡ ﺍﻟـ‬

‫‪Windows XP SP2‬‬ ‫ﻓﻲ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪101‬‬

‫ﺍﻨﻅﻤﺔ ﺍﻟﻤﻠﻔﺎﺕ‬

‫‪File Systems‬‬

‫ﺴﻭﻑ ﻨﺤﺎﻭل ﺍﻥ ﻨﺸﺭﺡ ﻟﻙ ﺒﻌﺽ ﺍﻻﺸﻴﺎﺀ ﺍﻟﻬﺎﻤﺔ ﻓﻲ ﺍﻨﻅﻤﺔ ﺍﻟﻤﻠﻔﺎﺕ ﻓﻠﻘﺩ ﻋﺭﻀـﻨﺎ ﻟـﻙ ﻨﻅـﺭﺓ‬

‫‪.File‬‬ ‫‪Systems‬‬ ‫ﻋﺎﻤﺔ ﻤﺴﺒﻘﺎ ﻭﺍﻻﻥ ﻨﺸﺭﺡ ﻟﻙ ﺒﺸﻲﺀ ﻤﻥ ﺍﻟﺘﻔﺼﻴل ﺍﻨﻭﺍﻉ ﺍﻟـ‬

‫ﺤﻭﺍﻟﻲ ‪ ٥١٢‬ﺒﺎﻴـﺕ ﻭﻴـﺴﺘﺨﺩﻡ‬ ‫‪Sector‬‬ ‫ﻭﺍﻟـ‬ ‫‪Sectors‬‬ ‫ﺍﻏﻠﺏ ﺍﻨﻅﻤﺔ ﺍﻟﻤﻠﻔﺎﺕ ﺘﺴﺘﺨﺩﻡ ﺍﻟـ‬

‫‪Sector‬‬ ‫ﻨﻅﺎﻡ ﺍﻟﻤﻠﻔﺎﺕ ﻫﺫﻩ ﺍﻟﻁﺭﻴﻘﺔ ﻟﺘﺭﺘﻴﺏ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻔﻬﺎﺭﺱ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻟﻤﻌﺭﻓﺔ ﻫل ﻫﺫﺍ ﺍﻟـ‬

‫ﻤﺴﺘﻐل ﺍﻡ ﻻ ﻭﻻﻱ ﻤﻠﻑ ﻭﺍﻴﻬﻤﺎ ﻏﻴﺭ ﻤﺴﺘﻐل ﻭﻫﻜﺫﺍ‪.‬‬

‫‪FAT 16‬‬
‫ﻤـﻥ‬ ‫‪16 bit‬‬ ‫ﻭﻤﻌﻨﺎﻩ ﺍﻥ ﺍﻟﻨﻅﺎﻡ ﻴﻘـﺭﺍ‬ ‫‪Windows‬‬ ‫ﻭﺍﻴﻀﺎ‬ ‫‪DOS‬‬ ‫ﺍﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﻨﻅﺎﻡ ﻤﻥ ﻗﺒل‬

‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﻤﺭﺓ ﻭﺍﺤﺩﺓ ﺍﻭ ﻓﻲ ﻜل ﻤﺭﺓ‬

‫‪FAT 16‬‬ ‫ﺨﻭﺍﺹ ﺍﻟـ‬

‫ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ‪.‬‬ ‫‪4GB‬‬ ‫ﻓﻲ ﺍﻟﺩﻭﺱ ﻭ‬ ‫‪2.1 GB‬‬ ‫ﻜﺎﻨﺕ‬ ‫ﻤﺴﺎﺤﺔ ﻟﻠـ ‪Partition‬‬ ‫‪ .١‬ﺍﻗﺼﻰ‬

‫ﻤﻠﻑ‪.‬‬ ‫‪65,536‬‬ ‫ﻫﻭ‬ ‫‪Partition‬‬ ‫‪ .٢‬ﺍﻗﺼﻰ ﻋﺩﺩ ﻟﻠﻤﻠﻔﺎﺕ ﻓﻲ ﺍﻟـ‬

‫‪.Long‬‬ ‫‪File Names‬‬ ‫‪ .٣‬ﻻ ﻴﺩﻋﻡ ﺍﻟﻤﻠﻔﺎﺕ ﺫﺍﺕ ﺍﻻﺴﻤﺎﺀ ﺍﻟﻁﻭﻴﻠﺔ‬

‫‪Partitions‬‬ ‫ﻓﻲ ﺍﻟــ‬ ‫‪Large Clusters‬‬ ‫‪ .٤‬ﻻ ﻴﻤﻜﻨﻪ ﻤﻌﺎﻟﺠﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺒﻜﻔﺎﺀﺓ ﻋﻠﻰ ﺍﻟـ‬

‫ﻋﺩﺩ ﻤﺘﻐﻴﺭ‪ ،‬ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜـﺎل‬ ‫‪ Cluster = (n) sector‬ﺤﻴﺙ ‪n‬‬ ‫ﺍﻟﻜﺒﻴﺭﺓ ﻭﻟﻠﻌﻠﻡ ﺍﻟـ‬

‫‪.‬‬ ‫‪4 K cluster = 8 sectors‬‬


‫‪ .٥‬ﻻﻴﺩﻋﻡ ﺍﻤﻥ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ‪.Security‬‬

‫‪ .٦‬ﻴﺼﺒﺢ ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﺍﻜﺜﺭ ﺒﻁﺌﺎ ﻋﻨﺩﻤﺎ ﺘﻜﺒﺭ ﻤﺴﺎﺤﺔ ﺍﻟـ ‪.Partition‬‬

‫‪FAT 32‬‬
‫ﻓﻲ ﻤﻌﺎﻟﺠﺔ ﺍﻟﺒﻴﺎﻨﺎﺕ ﻋﻠﻰ ﺍﻟﻘـﺭﺹ‬ ‫‪32 bit‬‬ ‫ﻫﺫﺍ ﺍﻟﻨﻅﺎﻡ ﺘﺩﻋﻤﻪ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻭﻫﻭ ﻋﺒﺎﺭﺓ ﻋﻥ ﺍﺴﺘﺨﺩﺍﻡ‬

‫ﺍﻟﻭﺍﺤﺩ‬ ‫‪Partition‬‬ ‫ﻟﻤﺴﺎﺤﺔ ﺍﻟـ‬ ‫ﺤﻭﺍﻟﻲ ‪2048 MB‬‬ ‫ﺴﻭﺍﺀ ﻗﺭﺍﺀﺓ ﺍﻭ ﻜﺘﺎﺒﺔ ﻭﻫﺫﺍ ﺍﻟﻨﻅﺎﻡ ﻴﺩﻋﻡ‬

‫ﻭﻴﺩﻋﻡ ﺍﻴﻀﺎ ﺍﺴﻤﺎﺀ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻁﻭﻴﻠﺔ ﻭﻤﻥ ﺍﻫﻡ ﻤﻤﻴﺯﺍﺘﻪ ﺍﻴﻀﺎ‪:‬‬

‫ﻻﻴﺘﻌﺩﻱ ‪.4K‬‬ ‫‪Cluster‬‬ ‫ﺼﻐﺭ ﺤﺠﻡ ﺍﻟـ‬ ‫·‬


‫ﺒﺎﺴﺘﺨﺩﺍﻡ ﺒﺭﺍﻤﺞ ﻤﻌﻴﻨﺔ‪.‬‬ ‫‪FAT‬‬ ‫ﻭ‬ ‫‪MBR‬‬ ‫ﻴﺩﻋﻡ ﻨﻘل ﺍﻟـ‬ ‫·‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪102‬‬

‫ﻭﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﻤﻴﺯﺍﺕ ﺍﻻﺨﺭﻯ‪..‬‬

‫‪NTFS 4‬‬
‫ﻴﺼل‬ ‫‪Partition‬‬ ‫ﻭﻫﻭ ﻴﺩﻋﻡ ﺤﺠﻡ ﻟﻠـ‬ ‫‪OS/2‬‬ ‫ﻫﻭ ﻨﻅﺎﻡ ﻤﻠﻔﺎﺕ ﺠﺩﻴﺩ ﻭﺤﺩﻴﺙ ﺘﻡ ﺍﺒﺘﻜﺎﺭﺓ ﻤﻥ ﻗﺒل‬

‫ﻭﻤﻥ ﺍﻫﻡ ﻤﻤﻴﺯﺍﺘﻪ‪:‬‬ ‫‪16 GB‬‬ ‫ﺍﻟﻰ‬

‫‪ .١‬ﻴﺩﻋﻡ ﺍﺴﻤﺎﺀ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻁﻭﻴﻠﺔ‪.‬‬

‫ﺼﻐﻴﺭ ﺠﺩﺍ‪.‬‬ ‫‪Cluster‬‬ ‫‪ .٢‬ﺤﺠﻡ ﺍﻟـ‬

‫‪ .٣‬ﻴﺩﻋﻡ ‪.Security‬‬

‫‪ .٤‬ﻻ ﻴﺘﺎﺜﺭ ﺍﺩﺍﺀ ﺍﻟﻘﺭﺹ ﺒﺤﺠﻡ ﺍﻟـ ‪.Partition‬‬

‫‪ .٥‬ﻴﺩﻋﻡ ﻀﻐﻁ ﺍﻟﻤﻠﻔﺎﺕ‪.‬‬

‫ﺍﻭﺘﻭﻤﺎﺘﻴﻜﻴ‪‬ﺎ‪.‬‬ ‫‪Bad Clusters‬‬ ‫‪ .٦‬ﻴﺩﻋﻡ ﻁﺭﻴﻘﺔ ﻋﺯل ﺍﻟـ‬

‫ﻭﻟﻜﻥ ﺍﻴﻀﺎ ﻤﺸﻜﻠﺘﻪ‪:‬‬

‫‪.Windows‬‬ ‫‪NT, 2000, XP‬‬ ‫‪ .١‬ﺍﻨﻪ ﻻﻴﺩﻋﻡ ﺴﻭﻯ ﺍﻨﻅﻤﺔ ﺘﺸﻐﻴل‬

‫‪ .٢‬ﻻﻴﻤﻜﻥ ﺍﺴﺘﺨﺩﺍﻤﻪ ﻤﻊ ﺍﻻﻗﺭﺍﺹ ﺍﻟﺘﻲ ﺘﻘل ﻤﺴﺎﺤﺘﻬﺎ ﻋﻥ ‪.400MB‬‬

‫ﺒﻬﺫﺍ ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪Zip drive‬‬ ‫ﺍﻭ‬ ‫‪ Format‬ﻟـ ‪Floppy‬‬ ‫‪ .٣‬ﻻﻴﻤﻜﻥ ﺍﻥ ﻴﺘﻡ ﻋﻤل‬

‫‪NTFS 5‬‬
‫ﻫﺫﺍ ﺍﻟﻨﻅﺎﻡ ﻨﺸﺎ ﻤﻊ ﺒﺩﺍﻴﺎﺕ ﻭﻴﻨﺩﻭﺯ ‪ ٢٠٠٠‬ﻭﻫﻭ ﺒﻪ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﻤﺯﺍﻴﺎ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺘﻲ ﻟﻡ ﺘﻜـﻥ ﻓـﻲ‬

‫ﺴﺎﺒﻘﻴﻪ‪:‬‬

‫‪.File‬‬ ‫‪and Folder Encryptions‬‬ ‫‪ .١‬ﺍﻟﺤﻤﺎﻴﺔ ﻟﻠﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻋﻠﻰ ﺍﻟﺴﻭﺍﺀ‬

‫ﻭﻫﻲ ﻫﺎﻤﺔ ﻟﻠـ ‪.Servers‬‬ ‫‪Per User Disk Quota‬‬ ‫‪ .٢‬ﻴﺩﻋﻡ ﺘﻘﻨﻴﺔ‬

‫‪.Active‬‬ ‫ﻴﺩﻋﻡ ‪Directory‬‬ ‫‪.٣‬‬

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‫ﺒﻨﺎﺀ ﺍﻟﻔﻬﺎﺭﺱ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ‬

‫‪Directory Structure‬‬

‫ﺍﻟﻤﻘﺼﻭﺩ ﺒﺒﻨﺎﺀ ﺍﻟﻔﻬﺎﺭﺱ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻫﻭ ﻁﺭﻴﻘﺔ ﻭﺠﻭﺩﻫﺎ ﻭﺘﺭﺘﻴﺒﻬﺎ ﻭﺨﻼﻓﻪ ﻭﺍﻟﻤﺠﻠﺩ ﻫﻭ ﻓﻲ ﺤﻘﻴﻘﺔ‬

‫ﺍﻻﻤﺭ ﻤﻠﻑ ﺍﻻ ﺍﻨﻪ ﻟﻪ ﺨﻭﺍﺹ ﺍﺨﺭﻯ ﻟﻴﺴﺕ ﻓﻲ ﺍﻟﻤﻠﻑ ﻻﻨﻪ ﻴﺴﺘﻁﻴﻊ ﺍﺤﻨﻭﺍﺀ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﻤﻠﻔـﺎﺕ‬

‫ﺒﺩﺍﺨﻠﻪ‬

‫‪Directory= many Files‬‬

‫ﻭﺘﺘﻤﺜل ﺍﻟﻤﺠﻠﺩﺍﺕ ﻭﺍﻟﻤﻠﻔﺎﺕ ﻋﻠﻰ ﺸﻜل ﺸﺠﺭﺓ ﻜﻤﺎ ﻓﻲ ﺍﻟﺸﻜل ﺍﻟﺴﺎﺒﻕ‪.‬‬

‫ﻭﻴﺨﺯﻥ ﺍﻟﻔﻬﺭﺱ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬

‫ﺍﻟﻤﻠﻑ ﻭﺍﻤﺘﺩﺍﺩﻩ ‪File name and extension‬‬ ‫ﺍﺴﻡ‬

‫ﻭﻫﻭ ﺍﻟﺫﻱ ﻴﺨﺒﺭ ﺍﻟﻔﻬﺭﺱ ﻫل ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻓﻬﺭﺱ ﻓﺭﻋﻲ ﺍﻡ ﻤﻠﻑ‬ ‫‪File Attribute byte‬‬
‫ﺍﻟﺘﺎﺭﻴﺦ ﻭﺍﻟﻭﻗﺕ ﺍﻟﺫﻱ ﺘﻡ ﺘﻌﺩﻴل ﺍﻟﻤﻠﻑ ﺒﻪ‬

‫‪File Size‬‬ ‫ﺤﺠﻡ ﺍﻟﻤﻠﻑ‬

‫ﻭﺒﺎﻟﻁﺒﻊ ﺍﻨﺕ ﺘﻌﺭﻑ ﻜﻴﻑ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻨﺸﺎ ﻓﻬﺭﺴﺎ ﺍﻭ ﻤﺠﻠﺩ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻜﻤﺎ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺍﻟﺘﺎﻟﻴﺔ‬

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‫ﻨﺎﺘﻲ ﻟﻠﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﻠﻔﺎﺕ ﻫﻲ ﺘﻌﺘﺒﺭ ﺍﻟﻤﻜﻭﻥ ﺍﻻﺴﺎﺴﻲ ﻻﻱ ﻨﻅﺎﻡ ﻭﻫﻲ ﺍﻟﺘﻲ ﺘﺤﻭﻱ ﺍﻟﺒﻴﺎﻨـﺎﺕ ﻓﻜـل‬

‫ﺍﻟﺒﻴﺎﻨﺎﺕ ﻴﺘﻡ ﺘﺴﺠﻴﻠﻬﺎ ﻓﻲ ﺍﻟﻤﻠﻔﺎﺕ ﻭﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﺭﻜﺯ ﻋﻠﻴﻬـﺎ ﻫـﻲ ﺍﻤﺘـﺩﺍﺩﺍﺕ‬

‫ﻭﻫﻲ ﺍﻟﺘﻲ ﺘﺤﺩﺩ ﻨﻭﻉ ﺍﻟﻤﻠﻑ ﻭﺍﻟﺒﺭﺍﻤﺞ ﺍﻟﺘﻲ ﺘﺴﺘﻁﻴﻊ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﻫـﺫﺍ‬ ‫‪Extensions‬‬ ‫ﺍﻟﻤﻠﻔﺎﺕ ﺍﻭ‬

‫ﺍﻟﻤﻠﻑ ﻭﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺨﺼﺎﺌﺹ ﻭﻓﻴﻤﺎ ﻴﻠﻲ ﺒﻌﺽ ﺍﻫﻡ ﻫﺫﻩ ﺍﻻﻤﺘﺩﺍﺩﺍﺕ‪:‬‬

‫‪EXE‬‬
‫ﺍﻭ ‪ Executable File‬ﻭﻫﻭ ﻤﻠﻑ ﺘﻨﻔﻴﺫﻱ‬

‫‪DLL‬‬
‫ﻴﺤﻭﻱ ﻤﻜﺘﺒﺎﺕ ﺭﺒﻁ ﻤﻌﻴﻨﺔ ﺒﻬﺎ ﺍﻭﺍﻤﺭ ﺘﺴﺘﺨﺩﻤﻬﺎ ﺍﻏل‬ ‫ﺍﻭ ‪ Dynamic Link Library‬ﻭﻫﻭ ﻤﻠﻑ‬

‫ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﻓﻲ ﺒﻴﺌﺔ ﺍﻟﻭﻴﻨﺩﻭﺯ‬

‫‪Drv‬‬
‫‪Hardware‬‬ ‫ﺍﻭ ﻤﻠﻑ ﺘﻌﺭﻴﻔﻲ ﻟـ‬ ‫‪Driver‬‬ ‫ﻫﻭ ﻴﻌﻨﻲ‬

‫‪Sys‬‬
‫ﻤﻠﻑ ﻨﻅﺎﻡ‬

‫ﻭﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻻﻤﺘﺩﺍﺩﺍﺕ ﺍﻻﺨﺭﻯ ﺘﺠﺩﻫﺎ ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ‬

‫ﺍﻭ ﺍﻨﻭﺍﻉ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺨﻭﺍﺼﻬﺎ‬ ‫‪File Attributes‬‬ ‫ﻭﺍﻻﻥ ﻟﻨﺘﻌﺭﻑ ﻋﻠﻰ‬

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‫‪Read Only‬‬
‫ﻫﻭ ﻤﻠﻑ ﻟﻠﻘﺭﺍﺀﺓ ﻓﻘﻁ ﻻ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻜﺘﺏ ﻋﻠﻴﻪ ﺍﻻ ﺍﺫﺍ ﺤﺫﻓﺕ ﻫﺫﻩ ﺍﻟﺨﺎﺼﻴﺔ ﻤﻥ ﺍﻟﻤﻠﻑ ﻜﻤﺎ ﺘـﺭﻯ‬

‫ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﻋﻠﻰ‪.‬‬

‫‪Hidden‬‬
‫‪.Show‬‬ ‫‪Hidden Files‬‬ ‫ﻤﻠﻑ ﻤﺨﻔﻲ ﻻ ﻴﻅﻬﺭ ﻟﻠﻤﺴﺘﺨﺩﻡ ﺍﺫﺍ ﻟﻡ ﻴﻜﻥ ﻤﻔﻌﻼ ﺨﺎﺼﻴﺔ‬

‫‪System‬‬
‫ﺘﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻟﺨﺎﺼﻴﺔ ﻟﺘﺭﻤﻴﺯ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﺒﺤﻴﺙ ﻻﻴﻤﻜﻥ ﻤﺴﺤﻬﺎ ﺍﻭ ﺍﻟﺘﻌﺩﻴل ﻓﻴﻬﺎ‪.‬‬

‫‪Archive‬‬
‫‪Date‬‬ ‫ﻭﺍﻟﺘﻲ ﺘﺨﺒـﺭﻙ ﻤﺘـﻰ ﺘـﻡ ﺘﻌـﺩﻴل ﺍﻟﻤﻠـﻑ‬ ‫‪Archive bit‬‬ ‫ﻫﺫﻩ ﺍﻟﺨﺎﺼﻴﺔ ﻤﺘﻌﻠﻘﺔ ﺒﺎﻟـ‬

‫‪.modified‬‬

‫‪Directories & Files‬‬ ‫ﻭﺍﻟﻔﻬـﺎﺭﺱ ﻭﺍﻟﻤﻠﻔـﺎﺕ‬ ‫‪Partitions‬‬ ‫ﻭﺍﻻﻥ ﺒﻌﺩ ﺍﻥ ﺘﻌﺭﻓﻨﺎ ﻋﻠﻰ ﺍﻟـ‬

‫‪Command line Interface‬‬ ‫ﺍﻭ‬ ‫‪CLI‬‬ ‫ﺴﻭﻑ ﻨﺘﻁﺭﻕ ﺍﻟﻰ ﺸﻲﺀ ﺍﺨﺭ ﻤﻬﻡ ﺠﺩﺍ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﻫﻭ‬

‫ﻭﺍﻴﻀﺎ ﺒﻌﺽ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺨﺩﻤﻴﺔ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﻟﻜﻥ ﻴﺭﺠـﻰ ﻤﺘﺎﺒﻌـﺔ ﺍﻟﺠـﺯﺀ ﺍﻟﺨـﺎﺹ ﺒﺎﻟــ‬

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‫ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ ﻟﻴﺴﺎﻋﺩﻙ ﻓﻴﻤﺎ ﻟﻡ ﺘﺴﺘﻊ ﻓﻬﻤﻪ ﻤﻥ ﻫﺫﺍ ﺍﻟﻜﺘﺎﺏ ﺤﻴﺙ ﻴﺤﻭﻱ ﺍﻟﻌﺩﻴﺩ ﻤـﻥ‬ ‫‪Workshop‬‬
‫ﺒﺎﻟﺼﻭﺭ ﻭﺍﻟﺼﻭﺕ ﻟﺘﺴﺎﻋﺩﻙ ﻋﻠﻰ ﻓﻬﻡ ﺍﻟﻤـﻨﻬﺞ ﺒـﺴﻬﻭﻟﺔ‬ ‫‪Flash‬‬ ‫ﺍﻻﺠﺯﺀ ﺍﻟﺘﻲ ﺘﻡ ﻋﻤﻠﻬﺎ ﺒﻁﺭﻴﻘﺔ‬

‫ﻭﺍﻴﻀﺎ ﺘﺠﺘﺎﺯ ﺍﻻﺨﺘﺒﺎﺭ ﺩﻭﻥ ﻋﻨﺎﺀ ﻟﻠﺤﺼﻭل ﻋﻠﻰ ﺍﻟﺸﻬﺎﺩﺓ ﺍﻟﻤﺘﺨﺼﺼﺔ ﻓﻲ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ‬

‫‪Command Line Interface & System Utilities‬‬

‫ﻭﺍﺠﻬﺔ ﺘﻨﻔﻴﺫ ﺍﻻﻭﺍﻤﺭ ﻭﺒﻌﺽ ﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﻨﻅﺎﻡ ﺍﻟﺨﺩﻤﻴﺔ‬

‫ﺘﻌﺩ ﻭﺍﺠﻬﺔ ﺘﻨﻔﺫ ﺍﻻﻭﺍﻤﺭ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻫﻲ ﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﺘﻘﻨﻬـﺎ ﻜـﺩﺍﺭﺱ‬

‫ﻟﺸﻬﺎﺩﺓ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻻﻨﻙ ﺴﻭﻑ ﺘﺤﺘﺎﺠﻬﺎ ﻜﺜﻴﺭﺍ ﻓﻲ ﺘﻌﺎﻤﻠﻙ ﻤﻊ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫ﺍﻟﻤﺨﺘﻠﻔﺔ ﻋﻥ ﻁﺭﻴﻕ‬ ‫‪DOS‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﺍﻟﻭﺼل ﺍﻟﻰ ﻫﺫﻩ ﺍﻟﺸﺎﺸﺔ ﻟﺘﻨﻔﻴﺫ ﺍﻭﺍﻤﺭ ﺍﻟـ‬

‫‪StartàRunàcmd‬‬

‫‪exit‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﻓﻲ ﺍﻱ ﻭﻗﺕ ﺍﻥ ﺘﻨﻬﻲ ﻫﺫﻩ ﺍﻟﺸﺎﺸﺔ ﻋﻥ ﻁﺭﻴﻕ ﺍﻻﻤﺭ‬

‫ﺴﺎﺒﻘﺎ ﺍﺫﺍ ﻜﺎﻥ ﻟﺩﻴﻙ ﻓﻜﺭﺓ ﻋﻨﻪ ﻤﺴﺒﻘﺎ ﻴﻤﻜﻨـﻙ‬ ‫‪DOS‬‬ ‫ﺠﻤﻴﻊ ﺍﻻﻭﺍﻤﺭ ﺍﻟﺘﻲ ﺘﻌﺭﻓﺕ ﻋﻠﻴﻬﺎ ﻓﻲ ﺍﻟـ‬

‫ﺘﻁﺒﻴﻘﻬﺎ ﻫﻨﺎ ﻓﻴﻤﺎ ﻋﺩﺍ ﺒﻌﺽ ﺍﻻﻭﺍﻤﺭ ﻭﻟﻜﻨﺎ ﺴﻭﻑ ﻨﺤﺎﻭل ﺍﻥ ﻨﺸﺭﺡ ﻟﻙ ﺍﻫﻡ ﻫﺫﻩ ﺍﻻﻭﺍﻤﺭ ﺍﻭ ﺍﻟﺘـﻲ‬

‫ﺴﻭﻑ ﺘﻔﻴﺩﻙ ﻜﺩﺍﺭﺱ ﻟﻠﺩﻋﻡ ﺍﻟﻔﻨﻲ‪.‬‬

‫‪Copy‬‬
‫ﻫﺫﺍ ﺍﻟﻤﺭ ﻴﺴﺘﺨﺩﻡ ﻟﻨﻘل ﺍﻟﻤﻠﻔﺎﺕ ﺍﻱ ﻨﺴﺨﻬﺎ ﻤﻥ ﻤﻜﺎﻥ ﻻﺨﺭ ﻤﻊ ﺍﻻﺒﻘﺎﺀ ﻋﻠﻰ ﺍﻟﻨﺴﺨﺔ ﺍﻻﺼﻠﻴﺔ‬

‫ﻭﻴﺴﺘﺨﺩﻡ ﻫﻜﺫﺍ‪:‬‬

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‫]‪Copy [file path/filename] [destination‬‬


‫ﻫﻭ ﺍﺴﻤﻪ‬ ‫‪filename‬‬ ‫ﻫﻭ ﻤﻜﺎﻥ ﺍﻟﻤﻠﻑ ﺍﻟﺫﻱ ﺘﺭﻴﺩ ﻨﺴﺨﻪ ﻭ‬ ‫ﺤﻴﺙ ‪file path‬‬ ‫ﻁﺒﻌﺎ ﺒﺩﻭﻥ ﺍﻻﻗﻭﺍﺱ‬

‫ﻭﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﺍﻥ ﺘﻜﺘﺒﻪ ﻫﻜﺫﺍ‪:‬‬


‫‪Copy *.* c‬‬
‫ﺤﻴﺙ ﻴﻘﻭﻡ ﺒﻨﻘل ﺠﻤﻴﻊ ﺍﻟﻤﻠﻔﺎﺕ ﻓﻲ ﺍﻟﻤﺠﻠﺩ ﺍﻟﺫﻱ ﺘﻘﻑ ﻓﻴﻪ ﺍﻟﻰ ﺍﻟﻘﺭﺹ ‪.C‬‬

‫‪Del‬‬
‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻻﻤﺭ ﻓﻲ ﻤﺴﺢ ﺍﻟﻤﻠﻔﺎﺕ ﺤﻴﺙ ﻴﻜﺘﺏ ﻫﻜﺫﺍ‪:‬‬
‫]‪Del [file path / file name‬‬
‫‪current‬‬ ‫ﻟﻤـﺴﺢ ﺠﻤﻴـﻊ ﺍﻟﻤﻠﻔـﺎﺕ ﻓـﻲ ﺍﻟﻤﺠﻠـﺩ ﺍﻟﺤـﺎﻟﻲ‬ ‫*‪del *.‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻜﺘﺏ ﻫﻜﺫﺍ‬

‫‪.directory‬‬

‫‪Ren‬‬
‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻻﻤﺭ ﻓﻲ ﺍﻋﺎﺩﺓ ﺘﺴﻤﻴﺔ ﺍﻟﻤﻠﻔﺎﺕ ﺤﻴﺙ ﻴﻜﺘﺏ ﻫﻜﺫﺍ‪:‬‬
‫]‪Ren [file path/ old file name] [new file name‬‬
‫ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل‪:‬‬
‫‪Ren c:name.txt new.txt‬‬

‫‪DELTREE‬‬
‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻻﻤﺭ ﻓﻲ ﺤﺫﻑ ﻓﻬﺭﺱ ﺒﺎﻜﻤﻠﻪ ﺒﺠﻤﻴﻊ ﻤﺤﺘﻭﻴﺎﺘﻪ ﻤﻥ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﺍﻟﻔﺭﻋﻴﺔ‬

‫ﻭﻴﻜﺘﺏ ﻫﻜﺫﺍ‪:‬‬
‫]‪DELTREE [Directory name‬‬

‫‪DIR‬‬
‫ﻤﻥ ﺍﻫﻡ ﺍﻻﻭﺍﻤﺭ ﻭﻫﻭ ﻴﻘﻭﻡ ﺒﺎﺴﺘﻌﺭﺍﺽ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻔﻬﺎﺭﺱ ﻓﻲ ﺍﻟﻘﺭﺹ‬

‫ﻭﻟﻪ ﻋﺩﺓ ﺍﺸﻜﺎل ‪:‬‬

‫ﻻﺴﺘﻌﺭﺍﺽ ﺍﻟﻤﺤﺘﻭﻴﺎﺕ ﺒﺎﻟﺼﻔﺤﺔ‪.‬‬ ‫‪DIR /P‬‬


‫ﻻﺴﺘﻌﺭﺍﺽ ﺍﻟﻤﺤﺘﻭﻴﺎﺕ ﺒﻌﺭﺽ ﺍﻟﺸﺎﺸﺔ‪.‬‬ ‫‪DIR /W‬‬
‫ﺴﻭﻑ ﻴﻘﻭﻡ ﺒﺎﺴﺘﻌﺭﺍﺽ ﺠﻤﻴﻊ ﺍﻟﻤﻠﻔﺎﺕ ﺒﺎﻻﻤﺘـﺩﺍﺩ‬ ‫‪DIR *.txt‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﺍﻥ ﺘﺴﺘﺨﺩﻤﻪ ﻫﻜﺫﺍ‬

‫‪.txt‬‬

‫‪EDIT‬‬
‫‪.ASCII‬‬ ‫‪TEXT‬‬ ‫ﻫﺫﺍ ﺍﻻﻤﺭ ﻋﺒﺎﺭﺓ ﻋﻥ ﺒﺭﻨﺎﻤﺞ ﺼﻐﻴﺭ ﻟﻔﺘﺢ ﺍﻟﻤﻠﻔﺎﺕ ﻤﻥ ﻨﻭﻉ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪108‬‬

‫‪MD‬‬
‫ﻴﻘﻭﻡ ﺒﺎﻨﺸﺎﺀ ﻤﺠﻠﺩ ﺠﺩﻴﺩ ﻭﻴﺴﺘﺨﺩﻡ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬ ‫ﺍﻻﻤﺭ ‪Create Directory‬‬ ‫ﻫﺫﺍ‬

‫ﻫﻭ ﺍﺴﻡ ﺍﻟﻤﺠﻠﺩ ﺍﻟﺠﺩﻴﺩ‪.‬‬ ‫‪test‬‬ ‫ﺤﻴﺙ‬ ‫‪MD test‬‬

‫‪CD‬‬
‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻻﻤﺭ ﻟﺘﻐﻴﻴﺭ ﻤﻥ ﻓﻬﺭﺱ ﺍﻟﻰ ﺍﺨﺭ ﻭﺍﻻﻨﺘﻘﺎل ﻤﺎﺒﻴﻨﻬﻡ ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل‪:‬‬

‫‪Root‬‬ ‫ﻴﺨﺭﺝ ﻤﻥ ﺍﻟﻔﻬﺎﺭﺱ ﺠﻤﻴﻬﺎ ﺍﻟﻰ‬ ‫\‪CD‬‬


‫ﻴﺩﺨل ﺍﻟﻰ ﺍﻟﻤﺠﻠﺩ ﺍﻟﻤﺤﺩﺩ‪.‬‬ ‫]‪CD [Directory Name‬‬ ‫ﻴﺨﺭﺝ ﺍﻟﻰ ﺍﻟﻔﻬﺭﺱ ﺍﻻﻜﺒﺭ ﻭ‬ ‫‪CD..‬‬

‫‪PING‬‬
‫ﺍﻭ ﺍﻟﺠﻬـﺎﺯ‬ ‫‪Node‬‬ ‫ﻫﺫﺍ ﺍﻻﻤﺭ ﻤﻬﻡ ﺠﺩﺍ ﻟﻌﻤل ﺼﻴﺎﻨﺔ ﻟﻠﺸﺒﻜﺎﺕ ﻭﻴﺴﺘﺨﺩﻡ ﻟﻠﺘﺤﻘﻕ ﻤﻥ ﻜﻭﻥ ﺍﻟــ‬

‫ﻤﺘﺼل ﺒﺎﻟﺸﺒﻜﺔ ﺍﻡ ﻻ‪.‬‬

‫ﻭﻴﺴﺘﺨﺩﻡ ﻜﻤﺎ ﻴﻠﻲ‪:‬‬

‫ﺍﻟﺨﺎﺹ ﺒﺎﻟﺠﻬﺎﺯ ﺍﻟﺫﻱ ﺘﺭﻴﺩ ﺍﺨﺘﺒﺎﺭﻩ‪ ،‬ﻭﻟـﻪ‬ ‫‪IP‬‬ ‫ﺤﻴﺙ ﺍﻟﺭﻗﻡ ﻫﻭ ﺭﻗﻡ ﺍﻟـ‬ ‫‪PING 192.168.0.1‬‬
‫ﺍﺸﻜﺎل ﻜﺜﻴﺭﺓ ﻤﺨﺘﻠﻔﺔ ﻤﻥ ﺍﻻﻭﺍﻤﺭ ﻋﻠﻰ ﺴﺒﻴل ﺍﻟﻤﺜﺎل‪:‬‬

‫ﺍﻭ ﺍﺴﻡ ﺍﻟﺠﻬﺎﺯ‬ ‫‪Hostname‬‬ ‫ﺍﻟﻰ‬ ‫‪IP‬‬ ‫ﺴﻭﻑ ﻴﻘﻭﻡ ﺒﺘﺤﻭل ﻫﺫﺍ ﺍﻟـ‬ ‫‪PING –a 192.168.0.1‬‬
‫ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻤﻪ ﻋﻠﻰ ﻫﺫﺍ ﺍﻟﻨﺤﻭ‪:‬‬
‫‪PING www.yahoo.com‬‬
‫ﺍﻟﺨﺎﺹ ﺒﻴﺎﻫﻭ ﺍﻭ ﺍﻱ ﻤﻭﻗﻊ ﺍﺨﺭ‪:‬‬ ‫‪IP‬‬ ‫ﺴﻭﻑ ﻴﻌﺭﺽ ﻟﻙ ﺭﻗﻡ ﺍﻟـ‬

‫ﺍﻭ ﺍﻻﻭﺍﻤـﺭ ﺍﻻﺨـﺭﻯ ﻓﻘـﻁ ﺍﻜﺘـﺏ ﻓـﻲ‬ ‫‪PING‬‬ ‫ﻭﻟﻠﻤﺯﻴﺩ ﻤﻥ ﺍﻻﻭﺍﻤـﺭ ﺍﻟﺨـﺎﺹ ﺒـﺎﻻﻤﺭ‬

‫ﻫﺫﺍ ﺍﻻﻤﺭ‪:‬‬ ‫‪command line‬‬


‫?‪PING /‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪109‬‬

‫ﺒﺎﻻﻤﺭ ﺍﻟﺫﻱ ﺘﺭﻴﺩ ﺍﻥ ﻴﻅﻬﺭ ﻟﻙ ﺍﻟﻤﺴﺎﻋﺩﺓ ﺍﻟﺨﺎﺼﺔ ﺒﻪ ﻓﻭﺭ‪‬ﺍ‪.‬‬ ‫‪PING‬‬ ‫ﻭﻏﻴﺭ‬

‫ﻭﺒﺎﻟﻁﺒﻊ ﻫﻨﺎﻙ ﺍﻭﺍﻤﺭ ﻜﺜﻴﺭﺓ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻟﻡ ﻨﺘﻌﺭﺽ ﻟﻬﺎ ﻭﻟﻜﻨﻨﺎ ﻋﺭﻀﻨﺎ ﻟﻙ ﺍﻫـﻡ ﺍﻻﻭﺍﻤـﺭ‬

‫ﺍﻟﺘﻲ ﻗﺩ ﺘﺴﺘﺨﺩﻤﻬﺎ ﻓﻲ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻭﻗﺩ ﻴﺴﺎل ﺍﺤﺩﻨﺎ ﻟﻤﺎﺫﺍ ﻨﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻻﻭﺍﻤﺭ ﻋﻠﻰ ﺍﻟـﺭﻏﻡ ﻤـﻥ‬

‫ﺍﻨﻨﺎ ﻗﺩ ﻨﺴﺘﻁﻴﻊ ﻋﻤل ﻫﺫﻩ ﺍﻻﺸﻴﺎﺀ ﻤﻥ ﺩﺍﺨل ﺍﻟﻭﻴﻨﺩﻭﺯ؟‬

‫ﻭﻫﺫﺍ ﻭﺍﺭﺩ ﺠـﺩﺍ ﺒﺎﻨـﻪ‬ ‫‪HD‬‬ ‫ﻋﻠﻰ ﺍﻟﻌﻤﻭﻡ ﺍﻻﺠﺎﺒﺔ ﺒﺴﻴﻁﺔ ﻟﻨﻔﺭﺽ ﺍﻨﻪ ﺤﺩﺜﺕ ﻤﺸﻜﻠﺔ ﻤﺎ ﻓﻲ ﺍﻟـ‬

‫ﺍﻏﻠﻕ ﻤﺒﺎﺸﺭﺓ ﻭﻻ ﺘﺸﺘﻁﻴﻊ ﺍﻥ ﺘﺸﺎﻫﺩ ﺍﻭ ﺤﺘﻰ ﺘﻨﻘل ﻤﺤﺘﻭﻴﺎﺘﻪ‪ ،‬ﻓﻤـﺎﺫﺍ‬ ‫‪Folder‬‬ ‫ﻜﻠﻤﺎ ﻓﺘﺤﺕ ﺍﻟﻤﺠﻠﺩ‬

‫ﺘﻔﻌل؟‬

‫ﺘﺤﻭﻱ ﺍﻭﺍﻤـﺭ‬ ‫‪CD­ROM‬‬ ‫ﺍﻭ‬ ‫‪Disk‬‬ ‫ﻟﻠﺠﻬﺎﺯ ﺒﺎﺴﺘﺨﺩﺍﻡ‬ ‫‪Boot‬‬ ‫ﻟﻥ ﺘﺠﺩ ﺍﻤﺎﻤﻙ ﺍﻻ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل‬

‫ﻭﺘﻘﻭﻡ ﺒﻌﻤل ﺘﻐﻴﻴﺭ ﻻﺴﻤﺎﺀ ﻫﺫﻩ ﺍﻟﻤﻠﻔﺎﺕ ﻭﻨﻘﻠﻬﺎ ﻓﻲ ﻤﻜﺎﻥ ﺍﺨـﺭ‬ ‫‪Bootable CD‬‬ ‫ﺍﻭ ﺤﺘﻰ‬ ‫‪DOS‬‬
‫‪FAT‬‬ ‫ﻋﻥ ﻁﺭﻴﻕ ﺍﻟﺩﻭﺱ ﻻﻨﻙ ﻟﻥ ﺘﺴﺘﻁﻴﻊ ﻨﻘﻠﻬﺎ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻨﻅﺭﺍ ﻟﻠﻤﺸﻜﻠﺔ ﺍﻟﻘﺎﺌﻤﺔ ﻓـﻲ ﺍﻟــ‬

‫ﻭﻏﻴﺭﻫﺎ ﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟﻤﺸﺎﻜل ﺍﻟﺘﻲ ﻗﺩ ﺘﻭﺍﺠﻬﻙ ﻟﻥ ﺘﺠﺩ ﻟﻬﺎ ﺤﻼ ﺍﻻ ﻤﻥ ﺨﻼل ﻫﺫﻩ ﺍﻻﻭﺍﻤﺭ‪.‬‬

‫ﻨﺤـﻥ ﻨـﺭﺠﺢ ﺍﻥ‬ ‫‪NORTON Commander‬‬ ‫ﻴﺩﻋﻰ‬ ‫‪NORTON‬‬ ‫ﻫﻨﺎﻙ ﺒﺭﻨﺎﻤﺞ ﺼﻐﻴﺭ ﻤﻥ‬

‫ﻓﻬـﻭ‬ ‫‪DOS‬‬ ‫ﺘﺎﺨﺫ ﻓﻜﺭﺓ ﻋﻥ ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻻﻨﻪ ﺒﺎﻟﻔﻌل ﻋﻤﻠﻲ ﺠﺩﺍ ﺍﺫﺍ ﺍﺭﺩﺕ ﺍﻥ ﺘﺘﻌﺎﻤل ﻤﻊ ﺍﻟـ‬

‫ﻴﺤﻭﻱ ﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻻﻭﺍﻤﺭ ﺍﻟﺘﻲ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻨﻔﺫﻫﺎ ﻤﺒﺎﺸﺭﺓ ﺩﻭﻥ ﺍﻟﺭﺠﻭﻉ ﻻﻭﺍﻤﺭ ﺍﻟﺩﻭﺱ ﻜﻨﻘل ﻋﺩﺩ‬

‫ﻫﺎﺌل ﻤﻥ ﺍﻟﻤﻠﻔﺎﺕ ﻤﻊ ﺘﻐﻴﻴﺭ ﺍﺴﻤﺎﺌﻬﻡ ﻤﺜﻼ! ﻭﻫﻭ ﻤﻭﺠﻭﺩ ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺠﺩﻩ ﺍﻴـﻀﺎ‬

‫ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ ﻓﻲ ﻗﺴﻡ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ‪.‬‬

‫‪System Utilities‬‬ ‫ﺒﺭﺍﻤﺞ ﺍﻟﻨﻅﺎﻡ ﺍﻟﺨﺩﻤﻴﺔ‬

‫ﺴﻭﻑ ﻨﺴﺘﻌﺭﺽ ﻓﻲ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺒﻌﺽ ﺍﻫﻡ ﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﻨﻅﺎﻡ ﺍﻟﺨﺩﻤﻴﺔ ﻭﺍﻟﺘﻲ ﺘﻭﻓﺭ ﻟﻙ ﺍﻟﻜﺜﻴﺭ ﻤـﻥ‬

‫ﺍﻟﻤﻴﺯﺍﺕ ﻤﻥ ﺩﺍﺨل ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل‪.‬‬

‫‪NTBACKUP‬‬
‫ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﺍﻟﺨﺩﻤﻲ ﻴﺘﻴﺢ ﻟﻙ ﺒﺒﺴﺎﻁﺔ ﻋﻤل ﻨﺴﺦ ﺍﺤﺘﻴﺎﻁﻴﺔ ﺴﻭﺍﺀ ﻤﻥ ﻤﻠﻔـﺎﺕ ﺍﻟﻨﻅـﺎﻡ ﺍﻭ ﻤـﻥ‬

‫ﻤﻠﻔﺎﺘﻙ ﺍﻟﻬﺎﻤﺔ ﻭﻫﻭ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺼل ﺍﻟﻴﻪ ﻋﻥ ﻁﺭﻴﻕ ﺍﺴﺘﺨﺩﺍﻡ ﺍﻻﻤﺭ ﺍﻟﺘﺎﻟﻲ‪:‬‬

‫‪StartàRunàNTBACKUP‬‬
‫ﻟﻪ‪.‬‬ ‫‪Backup‬‬ ‫ﻭﺴﻭﻑ ﻴﻔﺘﺢ ﻟﻙ ﻨﺎﻓﺫﺓ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻟﺘﺨﺘﺎﺭ ﻤﺎﺫﺍ ﺘﺭﻴﺩ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل‬

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‫‪110‬‬
‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬

‫ﻟﻠﻤﻠﻔﺎﺕ ﺍﻟﺘﻲ ﻗﻤﺕ ﺒﺎﻻﺤﺘﻔﺎﻅ ﺒﻬﺎ ﻤﺴﺒﻘﺎ ﻜﻤﺎ ﻫـﻭ ﻅـﺎﺭﻩ‬ ‫‪Restore‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل‬

‫ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ‪.‬‬ ‫‪Workshop‬‬ ‫ﺍﻤﺎﻤﻙ ﻭﺴﻭﻑ ﻨﻘﺩﻡ ﻟﻙ ﺸﺭﺤﺎ ﻟﻬﺫﻩ ﺍﻻﺩﺍﺓ ﻓﻲ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬

‫‪CHKDSK‬‬
‫ﻭﻟﻜﻨﻪ ﻻ ﻴـﺼﻠﺢ ﻋﻴـﻭﺏ‬ ‫‪HD‬‬ ‫ﻭﻴﺴﺘﺨﺩﻡ ﻟﻠﺘﺤﻘﻕ ﻤﻥ ﺍﻟـ‬ ‫‪Check Disk‬‬ ‫ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻴﺴﻤﻰ‬

‫ﻟﺘﺼﻠﻴﺢ ﻤﺸﺎﻜل ﺍﻟﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻭﻴﻤﻜﻨﻙ ﺍﻟﻭﺼـﻭل‬ ‫‪SCANDISK‬‬ ‫ﺍﻟﻘﺭﺹ ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺘﺨﺩﻡ‬

‫ﻟﻪ ﻋﻥ ﻁﺭﻴﻕ ﻫﺫﺍ ﺍﻻﻤﺭ‪:‬‬

‫‪Startà RunàCHKDSK‬‬
‫‪.Ctrl+‬‬ ‫‪C‬‬ ‫ﻭﻟﻠﺨﺭﻭﺝ ﻤﻥ ﻨﺎﻓﺫﺓ ﻫﺫﺍ ﺍﻻﻤﺭ ﺍﺴﺘﺨﺩﻡ‬

‫‪DEFRAG‬‬
‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻓﻲ ﻋﻤل ﺍﻋﺎﺩﺓ ﺘﺭﺘﻴﺏ ﻟﻠﻘﺭﺹ ﺍﻟـﺼﻠﺏ ﻭﻟﻜـﻥ ﻫـﺫﺍ ﻤـﺎ ﻴـﺴﻤﻰ ﺒــ‬

‫ﻭﻫﻨﺎﻙ ﻨﺴﺨﺔ ﺍﺨﺭﻯ ﻤﻨﻪ‬ ‫‪Command‬‬ ‫ﺍﻭ ﺍﻟﺫﻱ ﻴﺘﻡ ﺘﺸﻐﻴﻠﻪ ﻋﻥ ﻁﺭﻴﻕ ﺍﻟـ‬ ‫‪Command line‬‬
‫ﺍﻻ ﺍﻥ ﺍﻟﻨـﺴﺨﺔ ﺍﻟﺘـﻲ ﺘـﺴﺘﺨﺩﻡ ﺍﻟــ‬ ‫‪System tools‬‬ ‫ﻓـﻲ‬ ‫‪Accessories‬‬ ‫ﻤﻭﺠـﻭﺩﻩ ﻓـﻲ‬

‫‪Command line‬‬
‫ﺍﺴﺭﻉ ﺒﻜﺜﻴﺭ ﻓﻲ ﺘﻨﻔﻴﺫ ﺍﻻﻤﺭ ﻭﻴﻜﺘﺏ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬

‫‪DEFRAG.EXE [DRIVE] –b‬‬

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‫ﻟﻌﻤل ﺘﺭﺘﻴـﺏ‬ ‫‪b‬‬ ‫ﻫﻭ ﺍﺴﻡ ﺍﻟﻘﺭﺹ ﺍﻟﺫﻱ ﺘﺭﻴﺩ ﺍﻋﺎﺩﺓ ﺘﺭﺘﻴﺒﻪ ﻭﻴﺴﺘﺨﺩﻡ ﺍﻟﻤﻔﺘﺎﺡ‬ ‫‪DRIVE‬‬ ‫ﺤﻴﺙ ﺍﻥ‬

‫ﻓﻘﻁ ﻭﻟﻬﺫﺍ ﺍﻻﻤﺭ ﻤﻔﺎﺘﻴﺢ ﻜﺜﻴﺭﺓ ﺘﺴﺘﺨﺩﻡ ﻤﻌﻪ ﻭﻟﻤﻌﺭﻓﺘﻬﺎ ﺍﻜﺘﺏ ﺍﻻﻤﺭ ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫‪Boot‬‬ ‫ﻟﻤﻠﻔﺎﺕ ﺍﻟـ‬
‫?­ ‪DEFRAG.EXE‬‬
‫ﻜﻤﺎ ﻓﻲ ﺍﻟﺼﻭﺭﺓ‬

‫‪Disk CLEAN UP‬‬


‫ﻴﺴﺘﺨﺩﻡ ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻟﻌﻤل ﺘﻨﻅﻴﻑ ﻟﻠﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻤﻥ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘـﻲ ﻟـﻴﺱ ﻟﻬـﺎ‬

‫ﺍﺴﺘﺨﺩﺍﻡ ﻤﺜل ﻤﻠﻔﺎﺕ ﺍﻻﻨﺘﺭﻨﺕ ﻭﺴﻠﺔ ﺍﻟﻤﻬﻤﻼﺕ ﺍﻟﺦ‪..‬‬

‫ﻭﻴﺘﻡ ﺘﺸﻐﻴﻠﻪ ﻤﻥ‪:‬‬

‫‪StartàProgramsàAccessoriesàSystem ToolsàDisk Clean Up‬‬

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‫‪SCANDISK‬‬
‫ﻫﺫﻩ ﺍﻻﺩﺍﺓ ﺘـﺴﺘﺨﺩﻡ ﻟﻌﻤـل ﺘﻔﺤـﺹ‬

‫ﻟﻠﻘﺭﺹ ﺍﻟﺼﻠﺏ ﻤﻥ ﺍﻻﺨﻁﺎﺀ ﻭﺍﻟﻤﺸﺎﻜل‬

‫ﻭﺍﻋﺎﺩﺓ ﺘﺼﻠﻴﺤﻬﺎ‪ ،‬ﻭﻴﻤﻜﻨـﻙ ﺍﻟﻭﺼـﻭل‬

‫ﻟﻬﺫﻩ ﺍﻻﺩﺍﺀ ﻓﻲ ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﻋـﻥ‬

‫ﻋﻠـﻰ‬ ‫‪Right Click‬‬ ‫ﻁﺭﻴـﻕ ﺍﻟﻨﻘـﺭ‬

‫ﺍﻟﻘﺭﺹ ﺍﻟﺫﻱ ﺘﺭﻴـﺩ ﺍﻥ ﺘﻘـﻭﻡ ﺒﻌﻤـل‬

‫‪Properties‬‬ ‫ﻟﻪ ﺜـﻡ ﺘﺨﺘـﺎﺭ‬ ‫‪Scan‬‬


‫ﺘﻅﻬﺭ ﻟﻙ ﻫﺫﻩ ﺍﻟﻨﺎﻓﺫﺓ ﺍﻟﻤﻘﺎﺒﻠـﺔ‪ ،‬ﺍﺨﺘـﺭ‬

‫ﻤﻨﻬﺎ ‪.Tools‬‬

‫‪MSCONFIG.EXE‬‬
‫ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﺍﻭ ﺍﻻﺩﺍﺓ ﻤﻥ ﺍﻫﻡ ﺍﻻﺩﻭﺍﺕ‬

‫ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﺘﻌﺎﻤل ﻤﻌﻬﺎ ﻓﻲ ﻨﻅـﺎﻡ‬

‫ﺍﻟﺘﺸﻐﻴل‪.‬‬

‫ﻭﺘﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻻﺩﺍﺀ ﻟﻠﺘﺤﻜﻡ ﻓﻲ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻟﺘﻌﺩﻴل ﻓﻴﻬﺎ ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺘﺤﻜﻡ ﻓـﻲ ﺍﻟﺒﺭﻤﺠﻴـﺎﺕ‬

‫ﻭﺴﻭﻑ ﺘﺠﺩﻩ ﻤﻌﻠﻭﻤﺎﺕ ﻋﻥ ﻫﺫﺍ ﺍﻟﺒﺭﻨﺎﻤﺞ ﻓـﻲ ﺍﻟﺠـﺯﺀ‬ ‫‪start up‬‬ ‫ﺍﻟﺘﻲ ﺘﻌﻤل ﻓﻲ ﺒﺩﺀ ﺍﻟﺘﺸﻐﻴل‬

‫ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ‪.‬‬ ‫‪Workshop‬‬ ‫ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬

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‫‪REGEDIT‬‬
‫ﻭﺍﻟﻘـﻴﻡ ﺍﻟﺨﺎﺼـﻪ‬ ‫‪Registry‬‬ ‫ﻭﻗﺩ ﺘﻌﺭﻓﺕ ﻋﻠﻴﻪ ﺴﺎﺒﻘﺎ ﻭﻫﻭ ﺍﻟﺫﻱ ﻴﺘﻴﺢ ﻟﻙ ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﻤﻠﻔﺎﺕ ﺍﻟـ‬

‫‪startàRunàregedit‬‬ ‫ﺒﻬﺎ‪ ،‬ﻭﻴﻤﻜﻨﻙ ﺘﺸﻐﻴﻠﻪ ﻤﻥ ﻫﻨﺎ‬

‫‪SYSEDIT‬‬
‫‪System Editor‬‬ ‫ﻫﺫﺍ ﻫﻭ ﻤﺤﺭﺭ ﺍﻟﻨﻅﺎﻡ ﻭﻴﺴﺘﺨﺩﻡ ﻟﺘﺤﺭﻴﺭ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ ﻓﻘﻁ‬

‫‪StartàRunàsysedit‬‬ ‫ﻭﻴﺘﻡ ﺘﺸﻐﻴﻠﻪ ﻜﺎﻟﺘﺎﻟﻲ‪:‬‬

‫‪Performance Monitor‬‬
‫ﻤﺭﺍﻗﺏ ﺍﻻﺩﺍﺀ ﺘﺴﺘﺨﺩﻡ ﻫﺫﻩ ﺍﻻﺩﺍﺓ ﻟﻤﺭﺍﻗﺒﺔ ﺤﺎﻟﺔ ﺍﻟﻨﻅﺎﻡ ﻭﺍﺩﺍﺅﻩ ﻤﻥ ﺘﺸﻐﻴل ﻟﻠﺒﺭﻤﺠﻴـﺎﺕ ﻭﺨﻼﻓـﻪ‬

‫ﻭﺤﺘﻰ ﺍﺴﺘﻐﻼل ﺍﻟﺫﺍﻜﺭﺓ ﻭﺍﻴـﻀﺎ ﺍﺴـﺘﻐﻼل ﺍﻟﻤﻌـﺎﻟﺞ ﻭﻜﻤـﺎ ﻴﻤﻜﻨـﻙ ﺍﻟﻭﺼـﻭل ﺍﻟﻴﻬـﺎ ﻤـﻥ‬

‫ﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﺍﻟﻭﺼﻭل ﺍﻟﻴﻬﺎ ﻋﻥ ﻁﺭﻴﻕ ﻫﺫﺍ ﺍﻻﻤﺭ‪:‬‬ ‫‪management console‬‬


‫‪StartàRunàperfmon.msc‬‬

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‫‪TASK MANAGER‬‬
‫ﻫﺫﻩ ﺍﻻﺩﺍﺓ ﺍﻟﻜل ﺒﺎﻟﺘﺎﻜﻴﺩ ﺘﻌﺎﻤل ﻤﻌﻬﺎ ﻻﻋﻼﻕ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﺴﺒﺏ ﺍﺯﻋﺎﺠـﺎ ﺍﻭ ﺘﻘـﻭﻡ ﺒﻌﻤـل‬

‫ﻋﻠـﻰ ﺍﻱ‬ ‫‪Right Click‬‬ ‫ﺍﺨﻁﺎﺀ ﺍﺜﻨﺎﺀ ﺍﻟﺘﺸﻐﻴل ﻭﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺸﻐل ﻫﺫﻩ ﺍﻻﺩﺍﺓ ﻋﻥ ﻁﺭﻴﻕ ﺍﻟﻨﻘـﺭ‬

‫‪.Task‬‬ ‫‪manager‬‬ ‫ﻭﺘﺨﺘﺎﺭ‬ ‫‪Taskbar‬‬ ‫ﺠﺯﺀ ﻓﺎﺭﻍ ﻓﻲ‬

‫ﻤﻥ ﻋﺩﺓ ﺍﺠﺯﺍﺀ ﻜﻤﺎ ﻴﻭﻀﺢ ﺍﻟﺸﻜل ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫‪Task manager‬‬ ‫ﻭﻴﺘﻜﻭﻥ‬

‫‪Applications‬‬
‫ﻴﻌﺭﺽ ﻟﻙ ﻗﺎﺌﻤﺔ ﺒﺎﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﻌﻤل ﺤﺎﻟﻴﺎ ﻓﻲ ﺍﻟﺫﺍﻜﺭﺓ ﻭﻴﻤﻜﻨﻙ ﺍﻴﻘﺎﻓﻬﺎ‪.‬‬

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Process
.‫ﺎ‬‫ﺘﻌﺭﺽ ﻟﻙ ﺍﻟﻌﻤﻠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﺤﺩﺙ ﻓﻲ ﺍﻟﺫﺍﻜﺭﺓ ﺤﺎﻟﻴ‬

Performance
.‫ﺎ‬‫ﺘﻌﺭﺽ ﻟﻙ ﺍﺴﺘﻬﻼﻙ ﻭﺍﺴﺘﻐﻼل ﺍﻟﻤﻌﺎﻟﺞ ﻭﺍﻟﺫﺍﻜﺭﺓ ﺤﺎﻟﻴ‬

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‫ﺘﺭﻜﻴﺏ ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ‬

‫‪INSTALLING WINDOWS XP PRO‬‬

‫ﻓﻲ ﻫﺫﺍ ﺍﻟﺠﺯﺀ ﺴﻭﻑ ﻨﺴﺘﻌﺭﺽ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘـﻲ ﺘﺤﺘﺎﺠﻬـﺎ ﻟﺘﺭﻜﻴـﺏ ﻭﻴﻨـﺩﻭﺯ ﺍﻜـﺱ ﺒـﻲ‬

‫ﻭﺍﻻﻋﺘﺒﺎﺭﺍﺕ ﺍﻟﻤﻔﺭﻭﺽ ﺘﻭﺍﻓﺭﻫﺎ ﻓﻲ ﺍﻟﺠﻬﺎﺯ ﻟﺘﺭﻜﻴﺏ ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﻭﻟﻜﻥ ﻀﻊ ﻓﻲ ﺍﻋﺘﺒـﺎﺭﻙ‬

‫ﺍﻭ ﺍﻟﺘﻁﻴﺒﻕ ﺍﻟﻌﻤﻠﻲ ﻓﻲ ﻤﻭﻗﻌﻨﺎ ﺴـﻭﻑ ﻨـﻀﻊ ﻟـﻙ‬ ‫‪Workshop‬‬ ‫ﺍﻨﻪ ﻓﻲ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺎﻟـ‬

‫ﻁﺭﻴﻘﺔ ﺘﺭﻜﻴﺏ ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﺨﻁﻭﺓ ﺨﻁﻭﺓ ﺒﺎﻟﺼﻭﺕ ﻭﺍﻟﺼﻭﺭﺓ ﻓﻬﻲ ﻤﻔﻴﺩﺓ ﺠﺩﺍ ﻟﻜـﻲ ﺘﻜﻤـل‬

‫ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﺒﻨﺠﺎﺡ‪.‬‬

‫ﻭﻓﻴﻤﺎ ﻴﻠﻲ ﺍﻗل ﻤﻭﺍﺼﻔﺎﺕ ﻻﺒﺩ ﻤﻥ ﺘﻭﺍﻓﺭﻫﺎ ﻟﺘﺸﻐﻴل ﻭﻴﻨﺩﻭﺯ ﺍﻜﺱ ﺒﻲ ﺒﻨﺠﺎﺡ‬

‫‪A CPU with 300 MHz, Intel Pentium/Celeron family or AMD‬‬


‫‪Athlon/Duron/K6 family‬‬
‫‪128MB RAM‬‬
‫‪1.5GB of free Hard Disk space‬‬
‫‪Super VGA or Higher Video Adapter‬‬
‫‪CD­ROM or DVD‬‬
‫‪Keyboard or Mouse‬‬

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‫ﻋﻠﻰ ﺍﻟﻤﻭﻗﻊ‬ ‫‪Workshop‬‬ ‫ﻓﻲ ﺍﻟـ‬ ‫‪XP‬‬ ‫ﻓﻀﻼ ﻗﻡ ﺒﻤﺭﺍﺠﻌﺔ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺘﺭﻜﻴﺏ ﻭﻴﻨﺩﻭﺯ‬

‫ﻭﺴﻭﻑ ﺘﺠﺩ ﺍﻴﻀﺎ‬ ‫‪Workshop‬‬ ‫ﻓﻲ ﺍﻟﺠﺯﺀ ﺍﻟﺨﺎﺹ ﺒﺎﻟﻤﻨﻬﺞ ﺍﻟﺩﺭﺍﺴﻲ ﺴﻭﻑ ﺘﺠﺩ ﺍﻤﺎﻤﻙ ﺍﻟﺘﻁﺒﻴﻕ ﺍﻟﻌﻤﻠﻲ ﺍﻭ‬

‫‪IIS‬‬ ‫ﺒﻌﺽ ﺍﻟﻤﻬﺎﻡ ﺍﻻﺨﺭﻯ ﻤﺜل ﺘﺭﻜﻴﺏ ﻤﻜﻭﻨﺎﺕ ﺍﻀﺎﻓﻴﺔ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻤﺜل‬

‫ﻭﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻬﺎﻤﺔ‬ ‫‪XP‬‬ ‫ﻭﺍﻴﻀﺎ ﺍﻟﺘﻌﺭﻑ ﻋﻠﻰ ﺍﻟﺸﺒﻜﺎﺕ ﻭﺘﻌﺭﻴﻑ ﺍﻟﺸﺒﻜﺎﺕ ﻓﻲ ﻭﻴﻨﺩﻭﺯ‬

‫‪Operating System Troubleshooting‬‬

‫‪Most Common Error Messages‬‬


‫ﺍﻻﻥ ﻭﺒﻌﺩ ﺍﻥ ﺘﻌﺭﻓﺕ ﻋﻠﻰ ﺍﻫﻡ ﺍﻻﺠﺯﺍﺀ ﻓﻲ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﻭﺘﻌﺭﻓﺕ ﻋﻠﻰ ﻜﻴﻔﻴـﺔ ﻋﻤﻠـﻪ ﺴـﻭﻑ‬

‫ﻨﺘﻌﺭﻑ ﺴﻭﻴﺎ ﻋﻠﻰ ﺍﻫﻡ ﺍﻻﺨﻁﺎﺀ ﺍﻟﺘﻲ ﺘﺤﺩﺙ ﻭﻤﻌﺎﻟﺠﺘﻪ ﻤﻥ ﻤﻨﻅﻭﺭ ﻋﻠﻤﻲ‬

‫‪Invalid boot failure‬‬

‫ﺘﻅﻬﺭ ﻫﺫﻩ ﺍﻟﺭﺴﺎﻟﺔ ﻟﻌﺩﺓ ﺍﺴﺒﺎﺏ ﻋﻨﺩ ﺒﺩﺀ ﺍﻟﺘﺸﻐﻴل‪.‬‬

‫‪ ،HD‬ﺘﺤﻘﻕ ﻤﻥ ﺍﺨﺘﻴﺎﺭ ﻤﺤﺭﻙ‬ ‫‪ .١‬ﻻﻴﻭﺠﺩ ﻨﻅﺎﻡ ﺘﺸﻐﻴل ﻓﻲ ﺍﻟﻘﺭﺹ ﺍﻟﻤﺨﺘﺎﺭ ﻟﺘﺤﻤﻴل ﺍﻟﺠﻬﺎﺯ ﺍﻭ ﺍﻟـ‬

‫ﻟﺘﺤﻤﻴل ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪CMOS‬‬ ‫ﺍﻻﻗﺭﺍﺹ ﺍﻟﺼﺤﻴﺢ ﻓﻲ ﺍﻟـ‬

‫‪.Hard‬‬ ‫‪Disk‬‬ ‫ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ‬ ‫‪.٢‬‬

‫‪Inaccessible boot device‬‬

‫ﺘﻅﻬﺭ ﻫﺫﻩ ﺍﻟﺭﺴﺎﻟﺔ ﻟﻌﺩﺓ ﺍﺴﺒﺎﺏ‪:‬‬

‫‪.Windows‬‬ ‫‪Registry‬‬ ‫ﻤﺸﻜﻠﺔ ﻓﻲ‬ ‫‪.١‬‬

‫‪.Power‬‬ ‫ﺍﻭ ﺍﻟـ‬ ‫‪Data‬‬ ‫ﻤﺸﻜﻠﺔ ﻓﻲ ﻜﻭﺍﺒل ﺍﻟـ‬ ‫‪.٢‬‬

‫‪.‬‬ ‫‪Hard Disk‬‬ ‫ﻋﻠﻰ ﺍﻟـ‬ ‫‪Bad sector‬‬ ‫‪.٣‬‬

‫‪.Boot‬‬ ‫‪sector Virus‬‬ ‫‪.٤‬‬

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‫‪NTLDR‬‬ ‫ﻤﺠﻤﻭﻋﺔ ﺭﺴﺎﺌل ﺨﺎﺼﺔ ﺒـ‬

‫ﻭﺴﻭﻑ ﻨﺴﺘﻌﺭﻀﻬﻡ ﻜﻤﺎ ﻴﻠﻲ‪:‬‬

‫‪NTLDR is missing‬‬
‫‪Press ctrl+alt+dlt to restart system‬‬
‫‪ NTLDR‬ﺍﻭ ‪ NTDETECT.com‬ﺍﻭ ‪Boot.ini‬‬ ‫ﻴﺤﺩﺙ ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻤﻥ ﺠﺭﺍﺀ ﻓﻘﺩﺍﻥ ﺍﻟﻤﻠﻑ‬

‫‪Boot can't find NTLDR‬‬

‫ﻭﺍﻨﺴﺦ ﻋﻠﻴﻪ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬ ‫ﻨﻔﺱ ﻤﺸﻜﻠﺔ ﺍﻟﺭﺴﺎﻟﺔ ﺍﻟﺴﺎﺒﻘﺔ‪ ،‬ﻭﻟﺤل ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﻗﻡ ﺒﺘﺠﻬﻴﺯ ‪Disk‬‬
‫‪NTLDR, Ntdetect.com, Boot.ini, Ntbootdd.sys‬‬

‫ﻗﻡ ﺒﻨﺴﺦ ﻫﺫﻩ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻰ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺫﻱ ﻅﻬﺭﺕ ﻋﻠﻴﻪ ﺍﻟﻤﺸﻜﻠﺔ ﻤﻊ ﻤﺭﺍﻋﺎﺓ ﺘﻐﻴﻴﺭ ﻗـﻴﻡ ﺘﺤﻤﻴـل ﺍﻭ‬

‫ﻭﺠﻭﺩ ﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل ﺍﻟﻤﻌﻁﻭﺏ ﻓﻲ ﺍﻟﻤﻠﻑ ‪.Boot.ini‬‬

‫‪Windows failed to star because of missing <DLL name> was not found‬‬

‫ﺍﻟﻬﺎﻤﺔ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻟﺘﺸﻐﻴل ﺍﺤﺩ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘـﻲ‬ ‫‪DLL‬‬ ‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻴﺤﺩﺙ ﻨﺘﻴﺠﺔ ﻟﻔﻘﺩ ﺍﺤﺩ ﻤﻠﻔﺎﺕ‬

‫ﺘﺒﺩﺍ ﻋﻤﻠﻬﺎ ﻓﻲ ﺒﺩﺍﻴﺔ ﺍﻟﺘﺸﻐﻴل ﺍﻭ ﺍﻥ ﻫﻨﺎﻙ ﻤﻠﻑ ﻤﻔﻘﻭﺩ ﻓﻲ ﺘﻌﺭﻴﻑ ‪.Device‬‬

‫ﻓﻲ ﺍﻟـ‬ ‫‪msconfig‬‬ ‫ﺍﻟﻤﻔﻘﻭﺩ ﺍﻭ ﺍﻥ ﺘﻘﻭﻡ ﺒﺎﺴﺘﺨﺩﺍﻡ‬ ‫‪DLL‬‬ ‫ﻭﻟﺤل ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﻴﻤﻜﻨﻙ ﺍﻤﺎ ﺍﻥ ﺘﺒﺤﺙ ﻋﻥ ﻫﺫﺍ ﺍﻟـ‬

‫ﺜﻡ ﻗﻡ ﺒﻌﻤل‬ ‫‪Startup‬‬ ‫ﻭﺘﺯﻴل ﺒﻌﺽ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺘﻲ ﺘﺸﻙ ﻓﻲ ﻜﻭﻨﻬﺎ ﺍﺩﺕ ﺍﻟﻰ ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻤﻥ‬ ‫‪Safe Mode‬‬
‫ﻟﻠﺠﻬﺎﺯ‪.‬‬ ‫‪Restart‬‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪119‬‬

‫‪Failure to start GUI‬‬

‫ﺍﺤﻴﺎﻨﺎ ﻜﺜﻴﺭﺓ ﻴﻘﻭﻡ ﺍﻟﻭﻴﻨﺩﻭﺯ ﺒﺎﻟﺘﺤﻤﻴل ﻭﻟﻜﻥ ﺒﺩﻭﻥ ﺍﻱ ﺍﻴﻘﻭﻨﺎﺕ ﻋﻠﻰ ﺴـﻁﺢ ﺍﻟﻤﻜﺘـﺏ‪ ،‬ﺍﻭ ﺸﺎﺸـﺔ‬

‫ﺴﻭﺩﺍﺀ ﺒﻬﺎ ﻟﻭﺠﻭ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻓﻘﻁ‪.‬‬

‫‪.Safe‬‬ ‫‪Mode Command Prompt Only‬‬ ‫‪ .١‬ﻗﻡ ﺒﺎﻟﺩﺨﻭل ﺍﻟﻰ‬

‫‪.Windows‬‬ ‫‪Path‬‬ ‫‪ .٢‬ﻗﻡ ﺒﺎﻟﺩﺨﻭل ﺍﻟﻰ ﻓﻬﺭﺱ ﺍﻭ ﻤﺠﻠﺩ ﻭﺠﻭﺩ ﺍﻟﻭﻴﻨﺩﻭﺯ‬

‫‪.<Windows‬‬ ‫‪Drive Path>\rstrui.exe‬‬ ‫‪ .٣‬ﺜﻡ ﺍﻜﺘﺏ ﻫﺫﺍ ﺍﻻﻤﺭ‪:‬‬

‫ﻫﻲ ﻭﺍﺠﻬﺔ ﺍﻟﻤﺴﺘﺨﺩﻡ ﺍﻟﺭﺴﻭﻤﻴﺔ‪.‬‬ ‫‪GU‬‬ ‫ﻭﻜﻤﺎ ﻫﻭ ﻤﻌﺭﻭﻑ ﺍﻥ‬

‫‪Windows Protection Error‬‬

‫ﻤﻥ ﺍﻜﺜﺭ ﺍﻟﻤﺸﺎﻜل ﺸﻴﻭﻋﺎ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ ﻋﻥ ﺍﻟﻐﺎﻟﺒﻴﺔ ﻤﻥ ﺍﻟﻤﺴﺘﺨﺩﻤﻴﻥ‬

‫ﻭﻤﻥ ﺍﺴﺒﺎﺏ ﺤﺩﻭﺜﻬﺎ‪:‬‬

‫‪.Virtual‬‬ ‫‪Driver‬‬ ‫ﻤﺸﻜﻠﺔ ﻓﻴﻤﺎ ﻴﺴﻤﻰ‬ ‫‪.١‬‬

‫ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟﺫﺍﻜﺭﺓ‪.‬‬ ‫‪.٢‬‬

‫ﻤﻥ ﺴﺭﻋﺔ ﺍﻟﻤﻌﺎﻟﺞ‪.‬‬ ‫‪BIOS‬‬ ‫ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟـ‬ ‫‪.٣‬‬

‫ﻭﺠﻭﺩ ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﺤﺩ ﻤﻠﻔﺎﺕ ﺍﻟﻨﻅﺎﻡ‪.‬‬ ‫‪.٤‬‬

‫ﻤﻌﻴﻥ‪.‬‬ ‫‪Virus‬‬ ‫‪.٥‬‬

‫ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ ‪.Motherboard‬‬ ‫‪.٦‬‬

‫ﻭﻟﻜﻥ ﻜﻴﻑ ﻴﻤﻜﻥ ﺤل ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ؟‬

‫ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻘﻭﻡ ﺒﻌﻤل ﺍﻟﺘﺎﻟﻲ‪:‬‬

‫ﻟﺩﻴﻙ ﺠﻴﺩﺍ‪.‬‬ ‫‪BIOS‬‬ ‫ﺘﺤﻘﻕ ﻤﻥ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟـ‬ ‫‪.١‬‬

‫‪ .٢‬ﻗﻡ ﺒﺎﺯﺍﻟﺔ ﺍﻱ ﺒﺭﻨﺎﻤﺞ ﻗﻤﺕ ﺒﺘﺭﻜﻴﺒﻪ ﻗﺒل ﻅﻬﻭﺭ ﻫﺫﻩ ﺍﻟﺭﺴﺎﻟﺔ‪.‬‬

‫‪.Screen‬‬ ‫‪saver‬‬ ‫ﻭﺍﻴﻀﺎ‬ ‫‪power management‬‬ ‫‪ .٣‬ﻗﻡ ﺒﺎﻏﻼﻕ ﺨﺎﺼﻴﺔ‬

‫‪.RAM‬‬ ‫‪ .٤‬ﻏﻴﺭ ﺍﻟـ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬ ‫‪120‬‬

‫ﺠﻴﺩﺍ ﻭﻫل ﺤﺩﺜﺕ ﻫﺫﻩ ﺍﻟﻤﺸﻜﻠﺔ ﺒﻌﺩ ﺘﺭﻜﻴﺏ ﻗﻁﻌﺔ ﻤﻌﻴﻨﺔ ﺍﻡ‬ ‫‪HARDWARE‬‬ ‫ﺘﺤﻘﻕ ﻤﻥ ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟـ‬ ‫‪.٥‬‬

‫ﻻ؟‬

‫‪.Safe‬‬ ‫‪Mode‬‬ ‫‪ .٦‬ﻗﻡ ﺒﺎﺴﺘﺨﺩﺍﻡ‬

‫‪.System‬‬ ‫‪Restore‬‬ ‫‪ .٧‬ﻗﻡ ﺒﻌﻤل‬

‫‪ .٨‬ﻗﻡ ﺒﺎﻋﺎﺩﺓ ﺘﺭﻜﻴﺏ ﺍﻟﻭﻴﻨﺩﻭﺯ ﺍﺫﺍ ﻟﺯﻡ ﺍﻻﻤﺭ‪.‬‬

‫‪Invalid Page Fault‬‬

‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﻴﺤﺩﺙ ﻋﺎﺩﺓ ﻤﻥ ﺍﺤﺩ ﺍﻟﺒﺭﻤﺠﻴﺎﺕ ﺍﻟﺫﻱ ﻴﺤﺎﻭل ﺍﻟﻭﺼﻭل ﺍﻟﻰ ﻋﻨـﻭﺍﻥ ﺨـﺎﻁﻲﺀ ﻓـﻲ‬

‫ﺯﻴﺎﺩﺓ ﺩﺭﺠﺔ ﺤﺭﺍﺭﺓ ﺍﻟﻤﻌﺎﻟﺞ ﻭﺨﻼﻓﻪ‪.‬‬ ‫‪RAM‬‬ ‫ﺍﻟﺫﺍﻜﺭﺓ ﻭﻫﺫﺍ ﻴﺤﺩﺙ ﻟﻭﺠﻭﺩ ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ‬

‫‪Illegal Operation‬‬

‫ﺒﺭﻨﺎﻤﺞ ﺒﻊ ﻋﻁل ﻤﺎ ﻓﻲ ﺍﻟﺒﺭﻤﺠﺔ‬ ‫‪Driver‬‬ ‫ﻫﺫﺍ ﺍﻟﺨﻁﺎ ﺸﺎﺌﻊ ﺍﻟﺤﺩﻭﺙ ﻤﻥ ﺠﺭﺍﺀ ﻭﺠﻭﺩ ﻤﺸﻜﻠﺔ ﻓﻲ‬

‫ﻭﻫﻲ ﻨﺎﺩﺭﺓ ﺍﻟﺤﺩﻭﺙ ﻟﻠـ ‪.HD‬‬ ‫‪HD‬‬ ‫ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟﺫﺍﻜﺭﺓ ﺍﻭ ﻤﺸﻜﻠﺔ ﻓﻲ ﺍﻟـ‬

‫ﺒﺎﻟﻁﺒﻊ ﻫﻨﺎﻙ ﺍﻟﻤﺌﺎﺕ ﻤﻥ ﺍﻟﻤﺸﺎﻜل ﻗﺩ ﺘﻭﺍﺠﻬﻙ ﻭﺍﻨﺕ ﺘﺘﻌﺎﻤل ﻤﻊ ﺍﻨﻅﻤﺔ ﺍﻟﺘﺸﻐﻴل ﺍﻭ ﻜﻤﺤﺘﺭﻑ ﻓﻲ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ‬

‫ﻭﻟﻜﻥ ﺒﺎﻟﻁﺒﻊ ﻻ ﻴﻤﻜﻥ ﺴﺭﺩﻫﺎ ﺠﻤﻴﻌﺎ ﻫﻨﺎ ﻓﻲ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻓﻘﻁ ﻨﺤﺎﻭل ﺍﻥ ﻨﻌﺭﺽ ﻟﻙ ﺍﻻﻜﺜﺭ ﺸﻴﻭﻋﺎ ﻭﻋﻠﻰ ﺍﻟﻌﻤﻭﻡ‬

‫ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺠﺩ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﻤﺸﺎﻜل ﻭﺍﻟﺤﻠﻭل ﻋﻠﻰ ﻤﻭﻗﻌﻨﺎ ﻓﻲ ﺍﻜﺜﺭ ﺘﺠﻤﻊ ﺘﻘﻨﻲ ﻟﻠﻤﺸﺎﻜل ﻭﺍﻟﺤﻠﻭل ﺍﻟﺘﻘﻨﻴﺔ ﺒﺎﻟﻌﺭﺒﻴﺔ‬

‫‪Workshop‬‬ ‫ﻭﺍﻴﻀﺎ ﻓﻲ ﻗﺴﻡ ﺍﻟﺘﻁﺒﻴﻕ ﺍﻟﻌﻤﻠﻲ‬ ‫‪www.ask­pc.com/vbx‬‬ ‫ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ ﻋﻠﻰ ﻫﺫﺍ ﺍﻟﻌﻨﻭﺍﻥ‬

‫ﺴﻭﻑ ﻨﺤﺎﻭل ﺍﻥ ﺘﻌﺭﺽ ﻟﻙ ﺍﻴﻀﺎ ﺒﻌﺽ ﺍﻫﻡ ﺍﻟﻤﺸﺎﻜل ﻭﺤﻠﻭﻟﻬﺎ ﺒﺎﻟﺘﻁﺒﻴﻕ ﺼﻭﺕ ﻭﺼﻭﺭﺓ‬

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‫‪Certified Technical Support Professional Study Guide ­ ACTSP Certification‬‬

‫ﻁﺭﻕ ﻫﺎﻤﺔ ﻟﺤل ﻤﺸﺎﻜل ﺍﻟﻭﻴﻨﺩﻭﺯ‬

‫ﺍﻗﺭﺍ ﺍﻟﺭﺴﺎﻟﺔ ﺠﻴﺩﺍ ﻟﺘﻔﻬﻡ ﻤﺎ ﺍﻟﻤﻘﺼﻭﺩ ﻤﻨﻬﺎ‪.‬‬

‫ﺤﺎﻭل ﺍﻟﺤل ﺒﻁﺭﻴﻘﺔ ﻋﻘﻼﻨﻴﺔ‪.‬‬

‫ﺍﻡ ﻤﺯﻴﺞ‪.‬‬ ‫‪Software‬‬ ‫ﺍﻭ‬ ‫‪Hardware‬‬ ‫ﻓﻜﺭ ﺍﻭﻻ ﻫل ﺍﻟﻤﺸﻜﻠﺔ‬

‫ﻓﺎﺘﺒﻊ ﻭﺘﺤﻘﻕ ﻤﻥ ﻜل ﺠﺯﺀ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‪.‬‬ ‫‪Hardware‬‬ ‫ﺍﺫﺍ ﻜﺎﻨﺕ‬

‫ﻓﺭﺍﺠﻊ ﺍﻟﺒﺭﺍﻤﺞ ﻭﺘﺎﻜﺩ ﻤﻥ ﺨﻠﻭ ﺍﻟﺠﻬﺎﺯ ﻤﻥ ﺍﻟﻔﻴﺭﻭﺴﺎﺕ‪.‬‬ ‫‪Software‬‬ ‫ﺍﺫﺍ ﻜﺎﻨﺕ‬

‫ﺍﺫﺍ ﻟﻡ ﺘﺴﺘﻁﻊ ﺍﺒﺩﺍ ﻓﻲ ﺍﻟﺒﺤﺙ ﻓﻲ ﻤﻭﻗﻌﻨﺎ ﻓﻲ ﻗﺴﻡ ﺍﻟﻤـﺸﺎﻜل ﻭﺍﻟﺤﻠـﻭل ﻋﻠـﻰ ﻫـﺫﻩ ﺍﻟﻭﺼـﻠﺔ‬

‫‪www.ask­pc.com/vbx‬‬
‫ﺍﺫﺍ ﻟﻡ ﺘﺠﺩ ﺍﻟﺤل ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﺴﺎل ﺍﻟﺨﺒﺭﺍﺀ ﻋﻥ ﺍﻟﻤﺸﻜﻠﺔ ﺒﺒﺴﺎﻁﺔ‪.‬‬

‫‪google‬‬ ‫ﻴﻤﻜﻨﻙ ﺍﻴﻀﺎ ﺍﻥ ﺘﺒﺤﺙ ﻋﻥ ﺍﻟﻤﺸﻜﻠﺔ ﻋﻠﻰ ﺍﻻﻨﺘﺭﻨﺕ ﺍﺫﺍ ﺍﺭﺩﺕ ﺒﺎﺴﺘﺨﺩﺍﻡ ﻤﺤﺭﻙ ﺍﻟﺒﺤﺙ‬

‫‪Windows Networking‬‬ ‫ﺍﻟﺸﺒﻜﺎﺕ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ‬

‫ﺒﺩﻋﻤﻪ ﺍﻟﺸﺎﻤل ﻟﻠﺸﺒﻜﺎﺕ ﻭﺍﻴﻀﺎ ﻴﺤﻭﻱ ﻤﺠﻤﻭﻋﺔ ﻤﻥ ﺍﻻﻤﻜﺎﻨﻴـﺎﺕ ﺍﻟﺘـﻲ‬ ‫‪Windows XP‬‬ ‫ﻴﺘﻤﺘﻊ‬

‫ﺘﺴﻬل ﻋﻠﻴﻙ ﺭﺒﻁ ﺠﻬﺎﺯﻙ ﺒﺎﻟﺸﺒﻜﺎﺕ ﺍﻟﻤﺤﻠﻴﺔ ﺴﻭﺍﺀ ﺍﻟﺴﻠﻜﻴﺔ ﺍﻭ ﺍﻟﻼﺴـﻠﻜﻴﺔ ﺒـﻼ ﻋﻨـﺎﺀ ﻭﺴـﻭﻑ‬

‫ﻨﺴﺘﻌﺭﺽ ﻓﻴﻤﺎ ﻴﻠﻲ ﺍﻫﻡ ﺍﻻﺩﻭﺍﺕ ﻭﺍﻟﻤﺼﻁﻠﺤﺎﺕ ﺍﻟﺘﻲ ﺘﻬﻡ ﻟﻠﺘﻌﺎﻤل ﻤﻊ ﺍﻟﺸﺒﻜﺎﺕ ﻓﻲ ﺍﻟﻭﻴﻨﺩﻭﺯ‪.‬‬

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‫ﻜﻤﺎ ﻫﻭ ﻅـﺎﻫﺭ ﺍﻤﺎﻤـﻙ ﻓـﻲ‬

‫‪Network‬‬ ‫ﺍﻟﺸﻜل ﺍﻟﺴﺎﺒﻕ ﺘﺠﺩ‬

‫ﻭﺍﻟﺘﻲ ﻴﻤﻜﻨـﻙ‬ ‫‪Connections‬‬


‫ﺍﻟﺩﺨﻭل ﺍﻟﻴﻬﺎ ﻤﻥ ﺴﻁﺢ ﺍﻟﻤﻜﺘﺏ‬

‫‪My Network‬‬ ‫ﻤﻥ ﺍﻴﻘﻭﻨـﺔ‬

‫ﻭﺘﻔـﺘﺢ ﻟـﻙ ﻗﺎﺌﻤـﺔ‬ ‫‪Places‬‬


‫ﺒﺎﻋﺩﺍﺩﺍﺕ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻤﻭﺠﻭﺩﺓ ﻓﻲ‬

‫ـﺔ‬
‫ـﻀﺎ ﻤﺠﻤﻭﻋـ‬
‫ـﺎﺯ ﻭﺍﻴـ‬
‫ﺍﻟﺠﻬـ‬

‫ﺍﻻﺩﻭﺍﺕ ﻓﻲ ﺍﻟﺠﺎﻨـﺏ ﺍﻻﻴـﺴﺭ‬

‫ﺘﺘﻴﺢ ﻟﻙ ﺍﻨﺸﺎﺀ ﺘﻭﺼﻴل ﺠﺩﻴـﺩ‬

‫ﻟﻠـﺸﺒﻜﺔ ‪New Connection‬‬


‫ﺍﻭ ﺍﻟﺒﺩﺀ ﻓﻲ ﺍﻋﺩﺍﺩ ﺸﺒﻜﺔ ﻤﺤﻠﻴﺔ‬

‫ﻭﺍﻟﺘﺤﻜﻡ ﻓـﻲ‬ ‫‪Set up a home or office network‬‬ ‫ﺠﺩﻴﺩﺓ ﺒﺘﻭﺼﻴل ﺠﻬﺎﺯﻙ ﺒﻬﺎ ﻋﻥ ﻁﺭﻴﻕ‬

‫ﻭﺨﻼﻓﻪ ﻤﻥ ﺍﻻﻋﺩﺍﺩﺍﺕ ﺍﻟﻬﺎﻤﺔ ﻟﻠﺸﺒﻜﺔ‪ ،‬ﻭﻋﻨﺩﻤﺎ ﺘﻘﻭﻡ ﺒﻔﺘﺢ ﺨﻭﺍﺹ ﺍﻟـ‬ ‫‪Firewall‬‬ ‫ﺍﻋﺩﺍﺩﺍﺕ ﺍﻟـ‬

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‫ﻻﻋـﺩﺍﺩ ﺍﻟﺠﻬـﺎﺯ ﻋﻠـﻰ‬ ‫‪TCP/IP‬‬ ‫ﻭﺍﺨﺘﻴﺎﺭ‬ ‫‪Properties‬‬ ‫ﺍﻟﺤﺎﻟﻲ ﻋﻥ ﻁﺭﻴﻕ‬ ‫‪Connection‬‬


‫ﺍﻟﺸﺒﻜﺔ ﺍﻟﻤﺤﻠﻴﺔ ﺴﻭﻑ ﺘﻭﺍﺠﻬﻙ ﻋﺩﺓ ﻤﻔﺎﻫﻴﻡ ﻻﺒﺩ ﺍﻥ ﺘﺘﻌﺭﻑ ﻋﻠﻴﻬﺎ ﻻﻋﺩﺍﺩﻫﺎ ﺒﺸﻜل ﺼﺤﻴﺢ‪.‬‬

‫ﻭﻫﻭ ﻜﻤﺎ ﺘﺭﻯ ﻭﺍﻀﺢ ﺍﻤﺎﻤﻙ‬ ‫‪IP‬‬ ‫ﻤﻥ ﺍﻟﻤﻬﻡ ﺠﺩﺍ ﺍﻥ ﺘﻌﻁﻲ ﻜل ﺠﻬﺎﺯ ﺭﻗﻤﺎ ﻤﻤﻴﺯﺍ ﻋﻠﻰ ﺍﻟﺸﺒﻜﺔ ﺍﻭ‬

‫ﺠﻬﺎﺯ ﺘﺤﺕ ﻫﺫﺍ ﺍﻟﻨﻁﺎﻕ‪.‬‬ ‫‪192.168.0.254‬‬ ‫ﻴﻤﻜﻨﻙ ﺍﻥ ﺘﻀﻴﻑ ﺤﺘﻰ‬ ‫‪192.168.0.2‬‬

‫‪Subnet Mask‬‬
‫ﻭﻫﻭ ﻴﻔﻴﺩ ﺠﺩﺍ ﺍﺫﺍ ﺍﺭﺩﺕ ﺘﻘـﺴﻴﻡ‬ ‫‪Network segments‬‬ ‫ﻭﻫﻭ ﻴﺴﺘﺨﺩﻡ ﻟﺘﻌﺭﻴﻑ ﺍﺠﺯﺍﺀ ﺍﻟﺸﺒﻜﺔ ﺍﻭ‬

‫‪.‬‬ ‫‪255.255.255.0‬‬ ‫ﺍﻟﺸﺒﻜﺔ ﻭﻜﻤﺎ ﺘﺭﻯ ﻫﻨﺎ ﻫﻭ‬

‫‪Default Gateway‬‬
‫ﺍﻭ ‪Gateway‬‬ ‫ﺍﺫﺍ ﻜﻨﺕ ﺘـﺴﺘﺨﺩﻡ ﺠﻬـﺎﺯ‬ ‫‪Gateway‬‬ ‫ﻫﺫﺍ ﺍﻟﺭﻗﻡ ﺘﻀﻊ ﻓﻴﻪ ﺭﻗﻡ ﺍﻟﺠﻬﺎﺯ ﺍﻭ ﺍﻟـ‬

‫‪192.168.0.1‬‬ ‫ﻟﺭﺒﻁ ﺸﺒﻜﺘﻙ ﺍﻟﻤﺤﻠﻴﺔ ﺒﺎﻻﻨﺘﺭﻨﺕ ﻭﻫﻭ ﻜﻤﺎ ﺘﺭﻯ‬

‫‪DNS server‬‬ ‫ﻭﻴﺴﺘﺨﺩﻡ ﺍﻴﻀﺎ‬

‫ﻟﺘﺤﻭﻴل ﺍﻻﺴﻤﺎﺀ ﺍﻟﻰ ﺍﺭﻗﺎﻡ ﻜﻤﺎ ﺘﻌﻠﻤﻨﺎ ﺴﺎﺒﻘﺎ ﻭﻫﻭ ﻜﻤﺎ ﺘﺭﻯ ﻓﻲ ﺍﻟﺼﻭﺭﺓ ﺍﻟﺘﺎﻟﻴﺔ ﺘﻭﻀﺢ ﻟﻙ ﺍﻟﻤﻌﻨﻰ‬

‫ﺍﻜﺜﺭ‪.‬‬

‫ﺍﻭ ﻤـﺸﺎﺭﻜﺔ‬ ‫ﺍﻟـﺸﺒﻜﺎﺕ ﻫـﻲ ‪Sharing‬‬ ‫ﻭﻤﻥ ﺍﻫﻡ ﺍﻻﺸﻴﺎﺀ ﺍﻟﺘﻲ ﺘﻭﺍﺠﻬﻙ ﺍﻴﻀﺎ ﻓﻲ ﺍﻟﺘﻌﺎﻤل ﻤـﻊ‬

‫ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻟﻤﺠﻠﺩﺍﺕ ﻭﺤﺘﻰ ﺍﻟﺨﺩﻤﺎﺕ ﻭﺨﻼﻓﻪ ﻭﺴﻭﻑ ﺘﺠﺩ ﺒﻌﺽ ﺍﻻﺸﻴﺎﺀ ﺍﻻﺨﺭﻯ ﺍﻟﺘﻲ ﺘﻅﻬﺭ ﻟﻙ‬

‫ﻭ ﺍﻟــ‬ ‫‪Security‬‬ ‫ﻟﻠﻤﻠﻔـﺎﺕ ﻭﻫـﻲ‬ ‫‪NTFS‬‬ ‫ﻓﻲ ﻭﺠﻭﺩ ﻨﻅﺎﻡ‬ ‫‪Sharing‬‬ ‫ﻋﻨﺩ ﺍﻟﺘﻌﺎﻤل ﻤﻊ ﺍﻟـ‬

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‫ﺍﻱ ﺍﻟﺤﺩﻭﺩ ﺍﻟﻤﺴﻤﻭﺡ ﺒﻬﺎ ﻟﻤﺸﺎﺭﻜﺔ ﺍﻟﻤﻠﻑ ﺍﻭ ﺍﻟﻤﺠﻠﺩ ﺍﻭ ﻋـﺩﺩ‬ ‫‪Limits‬‬ ‫ﻭ ﺍﻴﻀﺎ‬ ‫‪Permissions‬‬
‫ﺍﻻﺠﻬﺯﺓ ﺍﻟﺘﻲ ﻴﺴﻤﺢ ﻟﻬﺎ ﺒﻤﺸﺎﺭﻜﺔ ﻫﺫﺍ ﺍﻟﻤﻠﻑ ﻜﻤﺎ ﻫﻭ ﻭﺍﻀﺢ ﻤﻥ ﺍﻟﺼﻭﺭﺓ ﺒﺎﻻﺴﻔل‪.‬‬

‫ﻋﻥ ﻁﺭﻴﻕ ﺍﻟﻐﺎﺀ ﺘﻔﻌﻴـل ﺨﺎﺼـﻴﺔ‬ ‫‪Limits‬‬ ‫ﻭﺍﻟـ‬ ‫‪Permissions‬‬ ‫ﻭﻴﻤﻜﻨﻙ ﺘﻔﻌﻴل ﺨﺎﺼﻴﺔ ﺍﻟـ‬

‫ﻜﻤﺎ ﺒﺎﻟﺼﻭﺭﺓ ﺒﺎﻻﺴﻔل‪.‬‬ ‫‪Folder Options‬‬ ‫ﻤﻥ‬ ‫‪Simple sharing‬‬

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‫ﺒﻌﺽ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻬﺎﻤﺔ ﺍﻟﺘﻲ ﻴﺠﺏ ﺍﻥ ﺘﺘﺩﺭﺏ ﻋﻠﻴﻬﺎ ﻗﻤﻨﺎ ﺒﺎﻋﺩﺍﺩﻫﺎ ﻟﻙ ﻤﻨﻔﺼﻠﺔ ﻓﻲ ﻗﺴﻡ ﺍﻟﺘﻁﺒﻴـﻕ‬

‫ﻓﻲ ﻤﻭﻗﻌﻨﺎ ﻓﻲ ﺍﻟﻘﺴﻡ ﺍﻟﺨﺎﺹ ﺒﺎﻟﺩﺍﺭﺴﻴﻥ ﻓﻲ ﺍﻜﺎﺩﻴﻤﻴﺔ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ ﻓـﺴﻭﻑ‬ ‫‪Workshop‬‬ ‫ﺍﻟﻌﻤﻠﻲ‬

‫ﺘﺠﺩ ﻫﻨﺎﻙ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﻭﺍﻟﻤﻌﻠﻭﻤﺎﺕ ﺍﻟﺘﻲ ﻟﻡ ﺘﺭﺩ ﻓﻲ ﻫﺫﺍ ﺍﻟﻜﺘﻴﺏ ﻓﻘﻁ ﻋﻠﻴـﻙ ﺍﻥ ﺘـﺩﺨل‬

‫ﻟﻤﻨﻁﻘﺔ ﺍﻟﺩﺍﺭﺴﻴﻥ ﻤﺴﺘﺨﺩﻤﺎ ﻜﻠﻤﺔ ﺍﻟﺴﺭ ﺍﻟﺨﺎﺼﺔ ﺒﻙ ﻭﺍﺒﺩﺍ ﻓﻲ ﻤﺭﺍﺠﻌﺔ ﻫﺫﻩ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻌﻤﻠﻴﺔ ﺍﻟﺘﻲ‬

‫ﺴﻭﻑ ﺘﺴﺎﻋﺩﻙ ﺠﺩﺍ ﻋﻠﻰ ﻓﻬﻡ ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻭﺍﻴﻀﺎ ﺴﻭﻑ ﺘﺴﺎﻋﺩﻙ ﻋﻠﻰ ﺍﺠﺘﻴـﺎﺯ ﺍﺨﺘﺒـﺎﺭ ﺸـﻬﺎﺩﺓ‬

‫ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺍﻟﻤﻘﺩﻤﺔ ﻤﻥ ﻤﻭﻗﻌﻨﺎ ﺍﻟﻤﺘﺨﺼﺹ ﻭﺍﻟﻤﻌﺘﻤﺩ ﻤﻥ ﺍﻜﺒﺭ ﺍﻟﻤﺅﺴﺴﺎﺕ ﻓﻲ ﺍﻟﻜﻤﺒﻴـﻭﺘﺭ ﻤﺜـل‬

‫‪.Microsoft‬‬

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‫‪Workshop‬‬ ‫ﺘﻨﻭﻴﻪ ﻋﻥ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻌﻤﻠﻴﺔ‬

‫ﻓﻘﺩ‬ ‫‪Winternals‬‬ ‫ﻭ‬ ‫‪Symantec‬‬ ‫ﻭ‬ ‫‪Microsoft‬‬ ‫ﻤﻥ ﻤﻨﻁﻠﻕ ﺍﻟﺘﻌﺎﻭﻥ ﺍﻟﻤﺒﺭﻡ ﻤﻊ ﺸﺭﻜﺎﺅﻨﺎ ﻭﻫﻡ‬

‫ﺍﺼﺒﺢ ﺸﺭﻜﺎﺅﻨﺎ ﺭﻋﺎﺓ ﺭﺴﻤﻴﻴﻥ ﻟﻬﺫﺍ ﺍﻟﻤﻨﻬﺞ ﻭﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻌﻤﻠﻴﺔ ﺍﻟﺘﺎﺒﻌﺔ ﻟﻪ ﻓﺎﻟﺘـﺩﺭﻴﺒﺎﺕ ﺍﻟﻌﻤﻠﻴـﺔ‬

‫ﺍﺴﺘﺨﺩﻤﺕ ﻟﻠﺘﺩﺭﻴﺏ ﻋﻠﻰ ﻤﻨﺘﺠﺎﺘﻬﻡ ﺍﻟﻤﺨﺘﻠﻔﺔ ﺒﺩﺀﺍ ﻤﻥ ﻨﻅﺎﻡ ﺍﻟﺘـﺸﻐﻴل ﺤﺘـﻰ ﺍﻻﻤـﻥ ﻭﺍﻟﺤﻤﺎﻴـﺔ‬

‫ﻭﺍﻟﺘﺤﻜﻡ‪ .‬ﻭﻴﺤﻭﻱ ﺍﻟﺠﺯﺀ ﺍﻟﺘﺩﺭﻴﺒﻲ ﺍﻟﺨﺎﺹ ﺒﺎﻟﻤﻨﻬﺞ ﺍﻫﻡ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﺘﻲ ﺘﺴﺎﻋﺩﻙ ﻋﻠﻰ ﻓﻬﻡ ﺍﻟﻤﻨﻬﺞ‬

‫ﺒﺸﻜل ﺼﺤﻴﺢ ﻓﻬﻲ ﺘﺤﺘﻭﻱ ﻋﻠﻰ‪:‬‬

‫ﺘﺩﺭﻴﺒﺎﺕ ﻋﻠﻰ ﺍﻫﻡ ﺍﻟﻌﻤﻠﻴﺎﺕ ﺍﻟﺨﺎﺼﺔ ﺒﻨﻅﺎﻡ ﺍﻟﺘﺸﻐﻴل‬ ‫­‬


‫ﺘﺼﻠﻴﺢ ﺍﺨﻁﺎﺀ ﺍﻟﻨﻅﺎﻡ ﻭﺘﺤﻠﻴﻠﻬﺎ ﻭﺍﻟﺘﻌﺭﻑ ﻋﻠﻴﻬﺎ‬ ‫­‬
‫ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﻨﻅﺎﻡ ﻭﺍﻫﻡ ﻤﻜﻭﻨﺎﺘﻪ‬ ‫­‬
‫ﺍﻟﺘﺤﻜﻡ ﻓﻲ ﺍﻟﺒﻴﺎﻨﺎﺕ‬ ‫­‬
‫ﺍﻤﻥ ﺍﻟﻤﻌﻠﻭﻤﺎﺕ‬ ‫­‬
‫ﺍﺴﺘﻌﺎﺩﺓ ﺍﻟﺒﻴﺎﻨﺎﺕ ﺍﻟﻤﻔﻘﻭﺩﺓ‬ ‫­‬
‫ﺘﺩﺭﻴﺒﺎﺕ ﻋﻠﻰ ﺒﺭﻤﺠﻴﺎﺕ ﺨﺩﻤﻴﺔ ﺫﺍﺕ ﺍﻫﻤﻴﺔ ﻗﺼﻭﻯ ﻟﻤﺤﺘﺭﻓﻲ ﺍﻟﺼﻴﺎﻨﺔ ﻭﺍﻟﻜﺜﻴـﺭ ﺍﻟـﺫﻱ‬ ‫­‬
‫ﺴﻭﻑ ﺘﺘﻌﺭﻑ ﻋﻠﻴﻪ ﺒﺩﺨﻭﻟﻙ ﺍﻟﻰ ﻗﺴﻡ ﺍﻟﺘﺩﺭﻴﺒﺎﺕ ﺍﻟﻌﻤﻠﻴﺔ ﻓﻲ ﻤﻨﻁﻘﺔ ﺍﻟﺩﺍﺭﺴﻴﻥ‪.‬‬

‫ﻭﺒﻬﺫﺍ ﻨﻜﻭﻥ ﻗﺩ ﺍﻨﺘﻬﻴﻨﺎ ﻤﻥ ﻜﺘﺎﺏ ﻤﻨﻬﺞ ﺸﻬﺎﺩﺓ ﺨﺒﻴﺭ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻜﺎﺩﻴﻤﻴﺔ ﺍﻟﻜﻤﺒﻴﻭﺘﺭ‬

‫ﻓﻲ ﺍﻟﻭﻻﻴﺎﺕ ﺍﻟﻤﺘﺤﺩﺓ ﺍﻷﻤﺭﻴﻜﻴﺔ‪.‬‬ ‫ﻟـ‪ASK PC‬‬ ‫ﺍﻟﺘﺎﺒﻌﺔ‬

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References ‫ﺍﻟﻤﺭﺍﺠﻊ‬

‫ﻫﺫﺍ ﺍﻟﻤﻨﻬﺞ ﺘﻡ ﺍﻋﺩﺍﺩﻩ ﻤﻥ ﻗﺒل ﺍﻟﻤﺅﻟﻑ ﻤﻥ ﻭﺍﻗﻊ ﺍﻟﺨﺒﺭﺓ ﺍﻟﻌﻤﻠﻴﺔ ﺍﻟﺨﺎﺼﻪ ﺒﻪ ﻭﺍﻟﺘﻲ ﺘﺘﻌﺩﻱ ﺍﻟﻌـﺸﺭ‬

‫ﺴﻨﻭﺍﺕ ﻓﻲ ﻤﺠﺎل ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺒﺨﺎﺼﺔ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻨﻲ ﻭﻤﺸﺎﻜل ﺍﻟﻜﻤﺒﻴﻭﺘﺭ ﺒﺎﻻﻀـﺎﻓﺔ ﺍﻟـﻰ ﺒﻌـﺽ‬

‫ﺍﻟﻜﺘﺏ ﻭﺍﻟﻤﺭﺍﺠﻊ ﺍﻟﻌﻠﻤﻴﺔ ﺍﻟﺨﺎﺼﺔ ﺒﺎﻟﻜﻤﺒﻴﻭﺘﺭ ﻭﺒﺎﻟﺘﻌﺎﻭﻥ ﻤﻊ ﺍﻜﺒﺭ ﺒﻴﻭﺕ ﺍﻟﺨﺒﺭﺓ ﻓﻲ ﻤﺠﺎل ﺍﻟـﺩﻋﻡ‬

.‫ﺍﻟﻔﻨﻲ ﻭﺍﻟﺼﻴﺎﻨﺔ‬

Computer Hardware Architecture & Organizations, Prentice Hall


Microsoft KB, Microsoft Corp.
Microsoft TechNet, Microsoft Corp.
Hacking Windows XP, Wiley Publishing
Winternals, Administration, Troubleshooting, USA
System Tools, Sysinternals, USA
Dictionary of Networking, Sybex
Network Troubleshooting, O'Reilly

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Certified Technical Support Professional Study Guide ­ ACTSP Certification

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