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(New) Miss Jae Business Plan LEAP
(New) Miss Jae Business Plan LEAP
TABLE OF CONTENTS
PAGE
1. EXECUTIVE SUMMARY 1
2. BUSINESS DESCRIPTION 3
3. PRODUCT PORTFOLIO 8
5. COMPETITORS ANALYSIS 12
6. MANAGEMENT 13
7. FINANCIAL PLAN 15
8. APPENDICES 20
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1. EXECUTIVE SUMMARY
Miss Jay Clothing is a 100% woman-owned company that was established in 2015. Miss Jay
Clothing is both a manufacturing and Retail establishment where production takes place in Maseru
at Katlehong Parklands Estate. The manufacturing process involves outsourcing raw material
needed for outfits include fabrics, trims, garment accessories, buttons, zippers and interlining, and
the production process which involves customer consultation, outsourcing materials, design and
actual dress production. Currently Miss Jay Couture is operating from a state-of-the-art design
studio where we have employed two professional fashion designers and fashion designers.
Miss Jay Couture aims to intrigue is clients with high end fashion pieces while also identifying with
the uniqueness in each client. We provide stylish and sustainable apparel that gives the wearer a
unique, customized and individualistic flair. Each piece is made with a touch of MissJ’s personality
which expresses a unique femininity, sophistication, elegance and romance. The company
combines technology, modern design and African craftsmanship when creating pieces and adorns
luxury fabrics with intricate details such as hand stitching and homemade accents to add
individuality and personality to each piece. Miss Jae has developed her company into a viable and
successful enterprise through acquired business acumen, entrepreneurial flair & well established
customer base. Some of MissJC successes during the past 7 years include.
The design and tailoring of outfits VVIP’s in the country which include.
o Models (ie Former Miss Lesotho and Miss Humanity International 2011 Karabelo
Mokoallo).
MissJC was featured on the Cover of Finite Magazine October 2017 issue.
Winner of the Avani Hotels Top Designers Competition where we came 1st, 2nd & 3rd
place out of 40 contestants.
Tailored and supplied corporate attire for Maseru Private Hospital and DHMT Lesotho
The rising demand for Miss Jay’s Unique products has driven the need for expansion, which has
further been evidenced by an existing niche in terms of afro-centric wear in the market. MissJC
wants to afford its clientele the convenience of picking up an elegant dress to attend an event
without the time delays of measuring and tailoring.
Expand from the production of high-end couture to an additional products that appeals
to the mass market, being Afrocentric Wear and casual chic clothing.
Establish and online retail outlet where large orders can be placed and served.
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The Idea behind this expansion is to establish a retail store at one of the big malls in Maseru to
allow us to sell in bulk, pre-designed garments. This is because the margins are higher on the
Afrocentric wear and casual wear as compared to producing on a client-to-client basis. Our current
price ranges for our custom-made dresses range from a minimum of M 1200.00 per piece to
depending on size and detail involved. Miss Jay Couture currently produces a minimum of 3 items
per day to a total of 6 items per day in peak season. Miss Jay Couture’s average sales per month
is currently at M 55, 605. 00 and our annual turn over on average is M 667, 263.00.
The total investment required to establish the Sefika complex boutique and virtual store that sells
both Afrocentric/ ready to wear and the standard Mis Jae Couture offering is estimated at M 1 206
659,84. Sales is projected to reach M 2 672 095.19 in year one, increasing to M 3 558 707.08 the
following year. After tax profit of M 256 676,29 is projected for year one after servicing the loan.
2. Business Description
2.1. Overview
Miss Jay Clothing is a 100% woman-owned company that was established in 2015. Miss Jay
Clothing is both a manufacturing and Retail establishment where production takes place at
Katlehong. Currently Miss Jay Couture is operating from a state-of-the-art design studio where we
have employed two professional fashion designers and three seamstresses. Miss Jay is a fashion
design manufacturing company that specializes in producing high-quality, trendy clothing and
accessories for men and women. With a focus on innovation, sustainability, and customer
satisfaction, our company aims to become a leader in the fashion industry.
2.2. Vision
Our vision is to become one of the leading high end ladies fashion brands in Africa by 2025 known
for impeccable craftsmanship, luxurious designs, and commitment to sustainability. We aspire to
elevate the confidence and elegance of women through our sophisticated and timeless clothing.
2.3. Mission
Our mission is to capture a share of the garment market through building on our established
reputation and by offering quality and affordable products backed by quality service, continually
exceeding customer expectations to contribute to customer loyalty./
2.4. Shareholding
The shareholding of Miss Jae Couture Pty (Ltd) is as follows:
• Position Miss Jae Couture as a not only a supplier of high end ladies clothing but
also a supplier of afrocentric wear and casual chic wear.
• increase brand awareness: Develop a comprehensive marketing plan to increase
brand visibility and awareness among the target audience. This can include
online advertising, social media marketing, influencer partnerships, and
participation in relevant fashion events.
3. Financial:
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Within the scope of this business proposal
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4. Customer Base:
2.6. Values
Our values are to continuously cultivate conduct resulting in a high level of professionalism,
integrity, quality, a positive reputation, a fun place to work and business anyone will be proud to be
associated with.
Linked with the above is the fact that Miss Jae has been operating in the garment industry for 7
years with vast experience and an established client base.
The company currently operates from a studio apartment located at Katlehong Parklands
Estate, we have established a high end prefabricated structure at Sefika Complex where we
are going to establish a high end boutique.
We constructed the showroom in order to cut down on monthly rental, the rates for retail space
of standard shop 36square meters in prime areas are around R30 000.00 whereas we will only
be paying R5,475 at Sefika for 54sqm(ground floor) plus 48 sqm top floor which is a total of
102sqm.
The objective is to transform the prefab building into a high-end boutique by focusing on its
interior design elements, we want to Incorporate high-quality finishes, such as marble flooring,
elegant lighting fixtures, and plush furnishings, to create a sense of luxury and sophistication.
We also want to showcase exclusive and unique merchandise and to curate a collection of
high-end and focus on products that are not easily available elsewhere, ensuring that
customers feel they are discovering something special when they visit the boutique.
The top floor is going to be a bridal shop and exclusive clothes showroom and bottom floor
ready to wear, shoes and bags boutique.
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The strengths, weaknesses, opportunities, and threats identified are mostly positive as can be
observed from the analysis below and confirms the potential of the operation. The objective is to
capitalize on the identified opportunities and build on the strengths.
Strengths: Weaknesses:
• Knowledge of clothing industry – self taught • We don’t keep enough ready to wear clothes and
wedding gowns for last minute shopping
• Established reputation as reliable supplier
• Limited accessories and inventory
• Marketing network
• Low working capital
• Been in clothing industry for many years
• Insufficient equipment and machinery
• Brand that offers unique and individualized &
top-notch designs • Employees not enough for bulk others with
• Effective customer retention strategy (follow up • Low production capacity to meet market demand
calls after purchase
• Our location is not easily accessible for
pedestrians
Opportunities: Threats:
• Occupying own factory • New design studios that might open in town
• Becoming large scale garment supplier • Designs can be copied by other designers
3. Product Portfolio
3.1. Description
a) Outfits; Bridal wear, bridesmaids’ dresses, Cocktail Dresses, Prom Dresses, Evening
Gowns.
d) Style and Image Advisory Services: In addition, we offer style and image coaching
services to clients, this idea was born after realizing most women have a complex in
identifying clothing that suits their bodies, identifying colours that blend with their skin
tone and choosing right clothing.
The product features of key products are as outlined in the table below:
Bridal wear, bridesmaids’ Custom made • Unique • Upper Middle • Purchased for
dresses, Cocktail Dresses, products according • Elegant Class to Upper Weddings and
Prom Dresses, Evening to client taste and • Value for Class Cocktail
Gowns. needs Money ( Royalty, Events, gala
Ministers, dinners
CEOs)
All products are quality checked in the production lines and allocated points before packing for
distribution. Management fully understands that quality is an important competitive factor and all
employees are aware that quality is non-negotiable. From receiving raw materials and checking of
accessories quality receives the attention it deserves.
According to Lesotho Demographics Survey in 2016 Maseru had a population of 519 816 people
and of those women were 296 349, meaning women occupy 57 % of the total population in Maseru
and the median age is 25yrs. Out of these women our market is mostly working-class women,
these are women who have graduated from varsity and this age category includes women who
have just been employed and those who are either self-employed or employed in government or
private sector.
In support of the above observations the Lesotho Youth empowerment survey identified that 23.2
% of youth in Maseru were employed and 55.1% of these were women who are Miss Jae Couture’s
target customers. According to the World Bank Data women comprise around 39% of workforce
across the world. The number has been upward trend in the last two decades according to the UN
Women. This means that there is an abundant and growing market for Miss Jae’s Product
Offerings, especially Afrocentric wear
• Wedding guests
• Fashionistas
• Government Officials
We will efficiently sell our garments and accessories if we could have an outlet in town and an
online platform to showcase our designs.
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According to Statistics South Africa (StatsSA), the local Clothing, Textile, Footwear and Leather
(CTFL) manufacturing sub-sector generated income of R175bn in 2019, with the clothing
manufacturing segment accounting for R20bn. Retailers are the primary drivers in the South
African clothing industry, dictating the fortunes of local manufacturers and determining the annual
level of imports. According to Stats SA, total retail sales of textiles, clothing, footwear, and leather
goods amounted to R 99.7 billion in 2019. There are an estimated +-800 clothing
manufacturers operating in South Africa that generated revenue of R20bn in 2019, while retail
sales of clothing, footwear and textiles totalled more than R175bn. The drive to support ‘Made in
South Africa’ labels is steadily gaining ground. In 2019, the top partner countries to which South
Africa Exports Textiles and Clothing include China, Namibia, Botswana, Lesotho and Eswatini.
According to a Grand view research 2019 report;” The global women wear market size was valued
at 1.386.1 billion in 2018 and expected register a CAGR of 4.7% from 2019 to 2025. Growth is
attributed to growing female population, increasing number of working women, evolving fashion
trends and spending power of consumers. Growing influence of social media and celebrities is
driving the manufacturers to continuously introduce new designs and styles.” The report further
indicates that the boom in ecommerce sector has been a catalyst for the global Market growth
Product Strategy
Promotion strategy
Price Strategy
Distribution Strategy
Miss Jae is both a manufacturing and retail hub, we manufacture and sell directly to customers.
Our fashion designers and seamstress manufacture outfits and are also sales agents. Our walk-in
clients come to the studio to order and collect outfits.
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Identifying Target Market: Before formulating a distribution strategy, it is crucial to identify and
understand the target market for my high-end ladies clothing store. This will enable me to
determine the locations and channels that best align with the preferences and shopping habits
of my customers.
Distribution will be through fittings, purchase, and collection from our retail outlet at Sefika
Complex., we also plan to gradually expand our store's distribution to key geographic locations
where demand for high-end fashion is significant. Starting locally, we will focus on establishing
a strong customer base within the vicinity of our physical store before expanding further.
In addition to the physical store, we intend to leverage various distribution channels to offer
convenience and accessibility to customers. These may include e-commerce platforms & pop-
up shops in upscale locations. Once a product is posted on the website, we will offer fast
delivering of maximum of two (2) days by collaborating with local bicycle/ courier delivery
services. The primary aim is to create multiple touch-points for consumers to engage with my
brand.
5. Competitors Analysis
There are many fashion houses in town offering outfits like we do, however we have identified a
gap in the market; Most women have insecurities with their bodies and image and unfortunately
don’t get professional assistance to choose the right type of clothes and the ideal material for that
particular outfit that suits them. Our competitors are mainly Chinese designers in town and other
local designers who have been in the game for a long time. Chinese designers mostly are unable
to assist clients to make right choices due to language barrier and cultural differences. As for our
local designers, they are too busy and do not have the right image and styling skills. We therefore
decided to offer Style Consultation
Even though some of the biggest fashion houses in town have substantial budgets for production
they do not focus on offering exclusivity, rather they push volumes. At MissJC we pride ourselves
in offering exclusive, high-end type of clothing, we beat competition by paying attention to finer
detail and we go out of our way by sourcing unique fabrics and accessories internationally in order
to meet expectations of our customers. We source our fabrics from South Africa and China for
clients who want exclusive outfits. We are capitalizing on exceptional service, building intimate
relationships with our customers. We don’t only sell clothes; we sell style and solutions to women
clothing problems. Loyalty is hard to win. The fashion customer is very fickle. To overcome this, we
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will not compromise any part of our business. We will remain consistent and true to our vision and
our mission.
6. Management
Managing Director
Fashion Designer
(Garment Cashier Sales Clerk General Clerk Accountant
Construction)
Driver
Miss Tsoanelo Jae (MissJC) is the owner and managing Director of Miss Jay Clothing (MissJC).
She has over 10 years’ experience in the fashion industry. Even though Miss Jay was formerly
registered in 2015 it had long existed from my university days where she used to make outfits for
fellow students and university staff. She Is an innovative self-taught designer with undying desire to
be the leader in fashion and she has gathered enough expertise to complement and grow this
company so far, I have attended short courses on Fashion Styling at LISOF and Garment
Construction at Bloemfontein Fashion Academy. In areas where she lacks expertise, she always
engages experts.
Ongoing training and development is provided where required and skills gaps are regularly
reviewed to ensure ongoing employee training and skills development. In house on-the-job training
takes place on an ongoing basis. Workers are carefully recruited, screened, and selected before
being appointed. Due to the increasingly important role that skills and quality of work plays in the
clothing industry ongoing training and skills development is provided to ensure they meet the high
expectations set by clients. Management training and development will play a key role in the future
growth plans of Miss Jae Couture.
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7. Financial Plan
Branding
Equipment
Operational Costs :
Working Capital to Purchase Premade Garments (Wedding gowns), Fabrics, Trimming and Accessories
(jewellery, watches, and bags etc.)
Bridal wear, bridesmaids’ dresses, Cocktail Dresses, Prom Dresses, M 300 000.00
Evening Gowns
Assumptions
Maximum capacity is 4 dresses p/day for 20 working days/ Month which takes our maximum
production to 20 dresses/ week and 80 dresses per Month
The average production cost is M 450, the daily cost of production is M 1800/day M 9000.00/ Week
and M 36 000.00/ Month
The average selling price is M 1500 per fully made garment, our daily sales are 6000/ day, M 30000
week and M 120 000.00 per Month
In January we have assumed there is no business hence why sales are low we assume only 40 dresses
will be made that month.
Sales drop again in winter due to cold financial weather people don’t who dresses up a lot and events
are normally in summer. Dropping us to 40 dresses per month
There is a peak in September in Lesotho due to annual graduations ceremony at NUL which is the
biggest educational institution. Taking us to 80 dresses per Month
In. November sales rise again because people order outfits for Decrement events 80 dresses per
month
In December due to many public holidays sales are not as high as expected slows to 60 dresses per
month
To supplement the production limitation in the initial year, Miss Jae Couture will purchase pre-made
wedding dresses and garments which will follow the sales trends depicted above
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Maximum capacity is 10 dresses per day because they are standard dresses, 50 outfits per week and
200 outfits per month
The average production cost is M 200, the daily cost of production is M 2000/day M 10 000.00/ Week
and M 40 000.00/ Month
The average selling price is M500.00 per fully made garment and monthly sales is M 100 000.00 at
maximum capacity M 100 000.00
We project an even sales trend as Mis Jae Couture will produce outfits according to the seasonal
needs of the customers.
To supplement the production limitation in the initial year of expansion, Miss Jae Couture will
purchase premade Afrocentric garments and will sell at a profit to meet the surging demand for
clothing in Lesotho. The sales trends will follow the same trends
Fascinator Hats
We assume the sale of one Fascinator hat will every premium couture dress. The Average price of a
fascinator hat is M 500.00, we expect to sell 80 fascinator hats amounting to M 40 000.00 which
makes M 9600.00 profit.
Fashion Accessories.
Fashion Accessories are sold at a profit of 25% of the cost
8. Appendices