HCMC UNIVERSITY OF TECHNOLOGY AND EDUCATION FINAL TEST OF ENGLISH 5

FACULTY FOR HIGH-QUALITY TRAINING (EHQT330537)

Invigilator 1’s signature Invigilator 2’s signature TERM III – SCHOOL YEAR: 2022-2023
Date of test: 24/07/2023
Duration: 75 minutes
The paper has 100 questions, on 25 pages.
Examiner 1 Examiner 2
No materials are allowed.
Raw score: Raw score:

Converted score Converted score

Student’s name:................................................................

Student ID No.:.................................................................

Ordinal No.: …….… Room: ….……….

How to mark your answers:

ANSWER SHEET

01 A B C D 21 A B C D 41 A B C D 61 A B C D 81 A B C D
02 A B C D 22 A B C D 42 A B C D 62 A B C D 82 A B C D
03 A B C D 23 A B C D 43 A B C D 63 A B C D 83 A B C D
04 A B C D 24 A B C D 44 A B C D 64 A B C D 84 A B C D
05 A B C D 25 A B C D 45 A B C D 65 A B C D 85 A B C D
06 A B C D 26 A B C D 46 A B C D 66 A B C D 86 A B C D
07 A B C D 27 A B C D 47 A B C D 67 A B C D 87 A B C D
08 A B C D 28 A B C D 48 A B C D 68 A B C D 88 A B C D
09 A B C D 29 A B C D 49 A B C D 69 A B C D 89 A B C D
10 A B C D 30 A B C D 50 A B C D 70 A B C D 90 A B C D
11 A B C D 31 A B C D 51 A B C D 71 A B C D 91 A B C D
12 A B C D 32 A B C D 52 A B C D 72 A B C D 92 A B C D
13 A B C D 33 A B C D 53 A B C D 73 A B C D 93 A B C D
14 A B C D 34 A B C D 54 A B C D 74 A B C D 94 A B C D
15 A B C D 35 A B C D 55 A B C D 75 A B C D 95 A B C D
16 A B C D 36 A B C D 56 A B C D 76 A B C D 96 A B C D
17 A B C D 37 A B C D 57 A B C D 77 A B C D 97 A B C D
18 A B C D 38 A B C D 58 A B C D 78 A B C D 98 A B C D
19 A B C D 39 A B C D 59 A B C D 79 A B C D 99 A B C D
20 A B C D 40 A B C D 60 A B C D 80 A B C D 100 A B C D

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Student’s name: …………………………... Ordinal number: ………
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PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.
1. Budget problems have delayed the proposed _____ of the Lindberg Natural History Museum.
(A) expansion (B) expand (C) expansive (D) expands
2. We _____ to collaborate(hợp tác) with a graphic designer whose style and vision match our own.
(A) would like (B) have liked (C) likes (D) would have liked
3. Anova Shopping plans to _____ two companies that develop software for mobile phones.
(A) acquire (B) acquired (C) acquiring (D) acquires
4. Gilbert Property informed the CEO that there are _____ three suitable office buildings available.
(A) moderately ( vừa phải) (B) equally (C) currently (D) quickly
5. All requests for departmental budget increases are subject to(vẫn phải, phải theo, chịu theo) _____ by
the chief financial officer.
(A) approves (B) approvingly (C) approve (D) approval
6. Some members of the product design team spent several months working_____the outer casing of the
cell phone.
(A) of (B) in (C) under (D) on
7. Mr. Archer was delighted that the firm recognized _____ efforts by offering him a generous year-end
bonus.
(A) he (B) him (C) his (D) himself
8. Provided you can guarantee delivery before this Friday, we plan to _____ an order for office supplies.
(A) respond (B) admit (C) appoint (D) place
9. The quality assurance manager ensures that _____ product inspections are carried out in the warehouse.
(A) regular (B) regularly (C) regulars (D) regularity
10. While work is underway on our office computer network, employees may experience a brief _____ in
wireless Internet service.
(A) articulation ( sự phát âm) (B) function (C) interruption(gián đoạn) (D)
location
11. Bennetto Corporation will retain its current logo and motto _____ it merges with Meridian One
Marketing Group.
(A) moreover (B) after (C) in advance of (D) in order to
12. _____ launching a nationwide advertising campaign this year, Quix Sportswear failed to increase its
annual revenue.
(A) Over (B) Still (C) Despite (D) Yet
13. The Mitzer Award was presented to both Jon Hancock and Meg Ryder, who worked _____ on an
article about modern technology.
(A) collaboration (B) collaborates (C) collaboratively (D) collaborated
14. Neo-Gamer Elite is a new weekly publisher_____ to expand its readership(độc giả) throughout North
America.
(A) easy (B) informative (C) impressive (D) eager (mong muốn)
15. In addition to _____ ability to effectively manage others, Ms. Moore's skill at negotiating is also
impressive.
(A) her (B) hers (C) she (D) herself
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16. An endorsement from a famous athlete contributed _____ the success of Pro Bounce’s new
sportswear line.
(A) to (B) from (C) regarding (D) onto
17. In order to preserve the cosmetic _____ (tình trạng thẩm mỹ)of your Lenux high-definition
television, wipe it every day with a dry cloth.
(A) conditioned (B) conditioner (C) condition (D) conditionally
18. The IT department has _____ not upgraded the anti-virus software on the computers in the general
affairs office.
(A) soon (B) yet (C) eventually (D) still
19. _____ who expressed an interest in attending the seminar should gather in the main lobby at 2:45
PM.
(A) There (B) They (C) Which (D) Those
20. Several external consultants(nhà tư vấn bên ngoài) have been brought in to help _____ Thrice
Enterprises’ new marketing strategy.
(A) increase (B) locate (C) develop (D) attract
21. Since the demand for white gold has continued to grow, many of the products at Mayflower Gems &
Jewelry have become more _____.
(A) value (B) valuing (C) valuable (D) valuably
22. After applying Charismo varnish to the surfaces of your wooden furniture, refrain from touching the
item _____ at least three hours.
(A) unless (B) since (C) for (D) while
23. Resort guests can bring their dirty clothes to the dry cleaning center using the laundry bag _____.
(A) provided (B) provides (C) providing (D) is provided
24. The organizers of the company’s year-end banquet have _____ an ideal venue that can accommodate
up to 750 attendees.
(A) hosted (B) secured (C) invited (D) spoken
25. Many employees at Franken Manufacturing _____ to start seeking alternative employment(việc làm
thay thế) before the official announcement of the staff cuts.
(A) are decided (B) decision (C) have decided (D) deciding
26. Mont Royal Shopping Mall will not be _____ to the public while renovation work is being carried out
in September.
(A) agreeable (B) renewable (C) accessible (D) returnable
27. According to Creamy Deluxe’s customer survey, many people picked dark chocolate cheesecake as
their _____ flavor of ice cream.
(A) favorable (B) favor (C) favorably (D) favorite
28. _____ hotel guests are visiting the city on business or taking a sightseeing trip, they will all receive a
city guide and map when checking in.
(A) Either (B) So that (C) Although (D) Whether
29. Putting aesthetic(thẩm mỹ) design before product functionality is a foolish approach _____ will
eventually result in lower sales.
(A) while (B) where (C) that (D) whom
30. Metal objects such as bicycles are more _____ to rusting(gỉ sét) and should be kept indoors in a dry
environment when not in use.
(A) transitional (B) comparable (C) vulnerable(dễ bị tổn thương) (D)
removable
31. Ms. Campbell requested that the front desk staff notify _____ immediately when the important
package arrives.

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 (A) hers (B) herself (C) she (D) her
32. The golf course admission fee does not cover clubhouse entry _____ equipment rental.
(A) although (B) or (C) rather (D) so
33. Mr. Tonky received an _____ for the Nutrition & Health conference, but was unable to attend.
(A) expression (B) extension (C) impression (D) invitation
34. Starting next year, regular _____ of all employees will be carried out on the last Friday of each
month.
(A) evaluators (B) evaluated (C) evaluator (D) evaluations
35. The advertisements praising the cleaning solution for its _____ uses have had a positive effect on the
product's sales.
(A) high (B) much (C) such (D) many
36. The final page of Ms. Bellman's proposal _____ the core benefits our town would receive if the
downtown area were to be developed.
(A) affords (B) situates (C) supervises (D) summarizes
37. Due to dangerous driving _____, Pearson Bridge has been temporarily closed to all vehicles.
(A) condition (B) conditions (C) conditional (D) conditioning
38. Quest Air operates flights to _____ overseas destinations that are not served by other budget airlines.
(A) assorted (B) interested (C) numerous (D) total
39. Some of those who hold shares in Eridium Electronics _____ disagree with the decision to appoint
Ron Sanders as CFO.
(A) strong (B) stronger (C) strongest (D) strongly
40. The Levica S tablet computer _____ at the Bytes Electronics and Technology Conference, which took
place on April 25th.
(A) launch (B) to launch (C) was launched (D) has launched

PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to complete
the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 41-43 refer to the following letter.
Ms. Adrina Arc,
General Manager
Garta Engineering
Arlington CA 95402

Dear Ms. Arc,

I read about your job vacancy in the newspaper. It stated that your company is looking for individuals
who possess excellent communication skills and a leadership background to train entry-level
employees. As my enclosed resume (41) _____, I have more than 10 years of the training experience
you seek.

I have also attached a list (42) _____ all my previous supervisory work experience as required.
Please don’t hesitate to contact any of the people on the list. (43) _____can attest to the fact that I am a
strong candidate for the position.
I would welcome the opportunity to discuss these qualifications with you. Please contact me at (352)
555-8140 at any time. I look forward to hearing from you soon.

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 Sincerely,
Dane Cook
Marilyn Appleton
135400 Hilltop Avenue
Mantana CA 99444
September 3, 2007
Enclosure: Resume & list.
41. (A) shows (B) showed (C) showing (D) show
42. (A) across (B) to (C) among (D) of
43. (A) He (B) They (C) Whose (D) Which

Questions 44-46 refer to the following announcement.

Dear members:

The Houston Book Club thanks you for (44) _____ your ASAF membership.
Annual membership dues from September 2007 through September 2008 are $350.00.
Please click the purchase button below to complete your renewal process by credit card.
Or if you'd like, you will (45) _____ be granted an option to pay by sending us a check or money order
by post. In that case, please make it payable to ASAF of Houston, P.O.Box 123756 Houston, TX
77251.

As our way of saying thank you, we will offer a travel certificate for a free one-night stay at your
choice of 3 different hotels.
We hope you (46) _____ to enjoy the Houston Book Club for years to come.

44. (A) enrolling (B) renewing (C) offering (D) removing

45. (A) lately (B) also (C) only (D) then
46. (A) have continued (B) continued (C) will have continued (D) continue

Questions 47-49 refer to the following advertisement.

Gardening can be a success

Dear Fellow Gardeners,

Get valuable tips from a newly published book by Tomas Gray. In his book, the writer tells the story
about (47) _____ he could turn his passion of gardening into a lucrative business.

Owing to increasing customer awareness of the hazards of using a lot of pesticides in food production,
people are rushing for organic produce. Only if you have a small back garden, you can develop a
thriving business (48) _____ a couple of years, though.
If you want to start your own business in organic produce, Tomas Gray’s book can (49) _____ you
money.

47. (A) it (B) what (C) how (D) when

48. (A) within (B) during (C) under (D) besides
49. (A) charge (B) lose (C) produce (D) make

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Questions 50 - 52 refer to the following article.
Concert by New York Symphony

The New York Symphony Orchestra is internationally recognized as having achieved a top place
among prominent orchestras.
The NYSO will make musical history next week on October 10, 2007. An official announcement (50)
_____ by Maria Simpson, the former music director, yesterday.
Singers and Actors will also be able to have the opportunity to perform in full production, accompanied
(51) _____ the famous orchestra and presented at the Shore Theater.
Purchasing tickets early is (52) _____, because many fans are expected to undoubtedly rush to the
concert.

50. (A) made (B) will be made (C) was made (D) had made
51. (A) following (B) by (C) beyond (D) into
52. (A) advice (B) advising (C) advisor (D) advisable

PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the
best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 53-54 refer to the following coupon.
WILSON'S COMPUTER STORE
DISCOUNT COUPON
This coupon entitles the bearer to receive a one-time discount on a single-item purchase.
With this card, you may receive 10 percent off any of our laptops and home PCs, 20 percent off any
monitors, or 15 percent off our new ranges of portable hard drives.
Computer keyboards, headsets, and speakers are not included in this offer. This coupon can be used at
all Wilson's Computer Store branches, and must be used before the end of December.

53. What is NOT being offered at a discount?

(A) Laptop computers (B) Computer keyboards
(C) External hard drives (D) Desktop computers
54. What is indicated about Wilson's Computer Store?
(A) It will open a new branch in December. (B) It has multiple business locations.
(C) It sells both new and used products. (D) It is promoting a new range of computers.
Questions 55 - 56 refer to the following memo.

MEMORANDUM
TO: All staff
We have come to the end of another successful year and would like to thank all our staff members for
their hard work. As usual, we are organizing a special holiday evening for you all. This year, it will be
held at the Cranfield Hotel on Lakeview Avenue on Dec. 22 at 7:00 P.M. Staff are free to bring their

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 husbands, wives, or partners.
Reservations need to be made in advance, so please contact Lionel Grimm of the personnel department
at ligrimm@austel.com and let him know if you are coming and if you plan to bring a guest.
Thank you!

55. What is the memo mainly about?

(A) Work schedules for the upcoming year (B) Taking time off for holidays
(C) An annual company gathering (D) Completing a project by a deadline
56. What are staff members asked to do?
(A) Come to a client meeting
(B) Send an e-mail to a colleague
(C) Inform the company of vacation plans
(D) Confirm a room reservation

Questions 57- 58 refer to the following advertisement.

Let Bookit Take Care of Everything!

Searching for flights, booking hotel rooms, and planning sightseeing itineraries can be difficult and
stressful, so why not let Bookit handle everything for you? Don't waste your precious time checking
Web sites, consulting books, and comparing prices. Our highly-qualified team of travel experts can
make all the necessary arrangements for you while you just sit back and look forward to your vacation.
Come down to our offices and tell us exactly what type of trip you are hoping for, and we will do our
best to surpass your expectations. So, why wait? Visit us at 125 Reform Street, Middlewich, or call us
at 555-9900!

57. What kind of business is Bookit?

(A) An online bookstore (B) A hotel chain
(C) A travel agency (D) An airline

58. What is indicated about Bookit?

(A) It is a relatively new company. (B) It recently relocated.
(C) It mainly advertises online. (D) Its staff is experienced.
Questions 59-60 refer to the following text message chain.

Patrick [9:11 A.M.] Hey Martha... I'm on my way to DX Electronics Convention in Portland, but I left
my company ID badge on my desk. Would you mind sending me a photo of it? I'll need to show it at
the venue.
Martha [9:14 A.M.]  Image File Received. Open or Save As
Martha [9:15 A.M.] There you are. Oh, by the way, I took a call from Annie in Accounting. She said
she had better get your receipts on time this time.
Patrick [9:17 A.M.] Of course! I want to be reimbursed for my expenses straight away.
Martha [9:18 A.M.] Okay. Enjoy the convention!

59. Who most likely is Martha?

(A) A convention organizer (B) A photographer
(C) An accounting manager (D) A colleague of Patrick's

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60. At 9:15 A.M., what does Martha imply when she writes, “She said she had better get your receipts on
time this time”?
(A) Patrick should keep his expenses low. (B) Annie is still waiting for the previous receipts.
(C) Patrick submitted some receipts late. (D) Annie was late in receiving a payment.

Questions 61-63 refer to the following notice.

Caldera Junior Bicycle Hitch Recall

Northwind Cycle is recalling the Caldera Junior bicycle accessory for repair. If you think you may have
an affected Caldera Junior, stop using it immediately! The hitch connecting it to the bicycle can fail,
causing the Caldera Junior to become unstable, which may result in injury. The Caldera Junior “tandem
bicycle accessory’ consists of a frame, wheel, seat, pedals, and handlebars. It attaches to the back of a
standard bicycle by a hitch. Bicycle stores and retailers nationwide sold the Caldera Junior from March
2000 through July 2001. Caldera Juniors were also sold under the name “Caldera Mongoose,” with a
“Mongoose” logo appearing on the frame. The recalled Caldera Junior has the model number AC 100,
AC 200, or AC 300, on the top tube. Also, recalled Caldera Juniors have an aluminum sleeve on the
hitch between the bicycle and the Caldera Junior. Caldera Juniors with nylon or plastic sleeves on the
hitch are not included in this recall. Contact us or the retailer from whom you purchased your bike to
get a new hitch. Northwind Cycle can be reached at 800-626-2811 between 8 a.m. and 5 p.m. Central
Time, Monday through Friday, for a free replacement hitch and instructions.

61. What is a Caldera Junior according to the notice?

(A) An attachment for bicycles (B) A special kind of bicycle
(C) A metal sleeve (D) A bike helmet
62. Which models of the Caldera Junior are not being recalled?
(A) Those with a “Mongoose” logo (B) Model numbers AC 100, 200, and 300
(C) Those with hitches with nylon or plastic coverings (D) Models that attach to a standard bicycle
63. What reason is given for the recall?
(A) The logo violates a copyright law. (B) The hitch has a dangerous flaw.
(C) The accessory does not attach properly. (D) The nylon and plastic can break.

Questions 64-66 refer to the following advertisement.

Job Vacancy #603 - Cleaning Operative

Mulgrew Inc. is looking to recruit a Cleaning Operative, who will report to the Facilities Manager.
The successful candidate will be responsible for providing a variety of cleaning services at a specific
site.
Key Duties:
• Sweeping, mopping, and vacuuming
• Wiping, dusting, and polishing of light fixtures and furniture
• Emptying waste bins, removing rubbish to collection areas
• Monitoring stocks of cleaning products and ordering items whenever necessary
• Carrying out duties in accordance with safety guidelines and policies

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 • Reporting all accidents and dangerous occurrences to the Facilities Manager
Key Requirements:
• Previous cleaning experience is advantageous, but not essential
• The ability to perform work duties well both independently and as part of a team
• An enthusiastic approach to your work and excellent timekeeping
Mulgrew Inc. is a leading commercial and residential cleaning services company that operates in
numerous cities throughout the US and Canada. We place an emphasis on client satisfaction and expect
all of our employees to provide a consistently high standard of service. To apply for the above position,
please visit www.mulgrewinc.com.
64. What is NOT indicated as one of the job duties?
(A) Purchasing cleaning products (B) Disposing of trash
(C) Repairing furniture (D) Following safety procedures
65. According to the advertisement, what is a requirement of job applicants?
(A) They must have a background in cleaning.
(B) They must possess an academic qualification.
(C) They must be willing to have a flexible schedule.
(D) They must be able to work well on their own.
66. What can be inferred about Mulgrew Inc.?
(A) Its headquarters are based in Canada.
(B) It requires staff to undergo regular training.
(C) It provides services to corporate clients.
(D) It is trying to fill several job vacancies.
Questions 67-69 refer to the following form.

Core Zen Yoga

New Member Registration Form Starting January 1st
Every month, we accept new members here at Core Zen Yoga! Our classes help you to strengthen and
stimulate your body and mind. No matter how old you are, how strong you are, or how flexible you are,
Core Zen Yoga has a yoga class that will perfectly match your needs and capabilities. Our Beginner
class meets every Monday, Tuesday, Thursday, and Saturday. Our Intermediate class meets every
Tuesday, Wednesday, and Sunday. Our advanced class takes place on Fridays and Saturdays.
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Please complete this form and give it to a Core Zen Yoga staff member.
Name: Becky Masters
Class: Intermediate Level
Address: 398 Ferris Street. Boston, MA 02115
E-mail: bmasters@usmail.com
Please specify which membership package you would prefer:
______January Only (1-month trial package) - S89
______January 1 to February 28 - $169
______January 1 to March 31 - $239
__X__ January 1 to April 30 - $289

67. What is suggested about Core Zen Yoga?

(A) It has several locations in Boston. (B) It primarily teaches advanced yoga.

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 (C) It is currently hiring new staff. (D) It welcomes members of all ages.
68. How often will Ms. Masters most likely attend the class?
(A) Once a week (B) Twice a week
(C) Three times a week (D) Four times a week
69. How much does a 3-month membership cost?
(A) $89 (B) $169 (C) $239 (D) $289
Questions 70-73 refer to the following online chat.

Hudgens Corporation Intranet

Chat Client v.2.2
Logged in as: Esther Moffatt (Sales Department)
Moffat, Esther: (3:03 P.M.) How do you all feel about catching the new Brad Kane movie at the
cinema after work?
Walker, Sidney: (3:05 P.M.) I'm up for it.
Edwards, Olly: (3:07 P.M.) Same here.
Forbes, Lucy: (3:09 P.M.) I wish I could, but I'll be staying late to phone applicants about coming for
interviews next week. Let me know how the movie is tomorrow!
Moffat, Esther: (3:12 P.M.) That's a shame, Lucy. What positions are you trying to fill in your
department?
Forbes, Lucy: (3:14 P.M.) We're looking for a corporate tax manager and a payroll assistant. Ms.
Grantham has told me to call around twenty applicants this evening.
Edwards, Olly: (3:15 P.M.) Wow! That's a lot of phone calls. Do you want a hand with that?
Forbes, Lucy: (3:16 P.M.) I'd appreciate it. Have you had any experience in calling job candidates?
Edwards, Olly: (3:17 P.M.) Sure. I've helped my department manager with that in the past.
Forbes, Lucy: (3:17 P.M.) Well, that would be great. Thanks, Olly.
Walker, Sidney: (3:19 P.M.) Will you be holding the interviews in our brand new conference room?
Forbes, Lucy: (3:21 P.M.) Not unless someone wants to let me use their time slot. It's fully booked all
day Monday.
Moffat, Esther: (3:22 P.M.) You can use mine. I was just going to use it for a team meeting.
Forbes, Lucy: (3:23 P.M.) Great! Just let me know what time I can use the room.

70. At 3:05 P.M., what does Mr. Walker most likely mean when he says, "I'm up for it"?
(A) He is on his way out. (B) He has too much work.
(C) He will go to the cinema. (D) He will conduct interviews.
71. What is suggested about the job candidates?
(A) They will be coming to the company today. (B) They will be interviewed by Mr. Edwards.
(C) They have been contacted by e-mail. (D) They applied for positions in Accounting.
72. What is implied about Ms. Grantham?
(A) She has submitted an application. (B) She is a payroll assistant.
(C) She is Ms. Forbes's manager. (D) She plans to watch a movie.
73. Who has made a reservation to use the conference room?
(A) Ms. Moffat (B) Mr. Walker (C) Mr. Edwards (D) Ms. Forbes
Questions 74-77 refer to the following e-mail.

To: Tunnock Bicycles <inquiries@tunnock.co.uk>

From: Adriano Messi <amessi@anymail.com>
Subject: Stylus X2 Mountain Bike

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 Date: January 16
Dear Sir/Madam,
On January 10, I purchased a Stylus X2 Mountain Bike from your Web site, and I chose the Express
International Shipping option to ensure that it arrived within 7 business days. The bike arrived swiftly,
and I was very pleased with the quality of the bike frame and wheels when I removed them from the
box. As I had purchased the product from overseas, I knew that there would be some assembly
required, and I was happy to see that you provided tools and instructions.
The problem is that I was unable to finish the assembly because the pedals and seat were not included
in the box. I am contacting you to request that these be sent to me as soon as possible. I have also
attached a photograph of the partly assembled bike in case you notice any other missing components.
I'm planning to participate in a cycling expedition on January 24, so I'd appreciate you getting back to
me in a timely manner. Otherwise, I will need to buy a bike from a local store and initiate a
return/refund process with Tunnock Bicycles.
I sincerely hope you can rectify this matter. I am a huge fan of your products and services, and that is
why I have continued to be a regular customer even after I moved abroad. I look forward to hearing
from you.
Regards,
Adriano Messi

74. What is the main purpose of Mr. Messi's e-mail?

(A) To complain that a product was delivered late
(B) To inquire about some missing part
(C) To commend a business for its excellent products
(D) To request that his bicycle be repaired
75. What has Mr. Messi attached to his e-mail?
(A) A diagram (B) A warranty (C) An invoice (D) An image
76. What will Mr. Messi do if the company fails to respond swiftly?
(A) Reschedule a cycling trip (B) Make an official complaint
(C) Refuse to make a payment (D) Purchase a different bicycle
77. What is suggested about Mr. Messi?
(A) He is a former employee of Tunnock Bicycles.
(B) He received a discount on his purchase from Tunnock Bicycles.
(C) He has bought products from Tunnock Bicycles in the past.
(D) He intends to make a payment to Tunnock Bicycles on January 24.
Questions 78-81 refer to the following report.

City Trends Report — Valencia

Tourism numbers in Valencia have been increasing for three years running as people are beginning to
discover this often-underrated city on the eastern coast of Spain. At the beginning of the survey period,
the city received just under a million visitors a year, but the latest figures show this has jumped to over
1.4 million.

There are a number of factors that can account for this change. The new Sanchez Museum of Iberian
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 Art and its nearby conference facilities have proven to be a big draw since opening last year. And
updates to rail services from Valencia to Madrid and Barcelona have reduced travel time significantly.
With a major airport expansion due to be completed before the end of the year, things are expected to
get even better for Valencia.

In addition, the city government's launch of an international advertising campaign two years ago has
also proved beneficial. The city was marketed by television, print, and social media as a tourism
destination. Reaction to the campaign continues to be positive.

Finally, as well as its attraction to tourists and business visitors, Valencia is increasingly being
recognized as an excellent place to live. The consultancy Apollo and Company recently put the city in
third place in a report measuring the quality of life in small European cities. They cited its lovely
waterfront location, low housing costs, and modern infrastructure as reasons for its high place.

78. What is the report mainly about?

(A) Campaigns to make a city more liveable
(B) Upgrades to an international conference facility
(C) Changes to a government’s building codes
(D) Improvements to a city’s tourism industry
79. What is NOT mentioned as a reason for the figure increase?
(A) A new museum facility (B) An updated tax system
(C) A marketing campaign (D) A shorter transit time
80. What is indicated about Madrid?
(A) It was selected by a consultancy as having a high quality of life.
(B) It was less popular with tourists than Barcelona for three years.
(C) Its transportation time from Valencia has been shortened.
(D) Its city council hired a firm to develop a marketing strategy.
81. Why was Valencia ranked in third place?
(A) It is popular with business travelers. (B) It recently updated its waterfront location.
(C) It offers residents affordable homes. (D) It schedules a lot of outdoor activities.

Questions 82-85 refer to the following article.

Shopping for Free?

Virtual Mall is the creation of programmer Pat Gustin, who launched the free mobile game just nine
months ago. To date, more than 300 thousand people have downloaded the application, of which
roughly 60 percent are active at any given time. Such numbers are very appealing for companies who
advertise through mobile applications.

“The idea of the game is simple,” says Gustin. “People rent spaces in a virtual shopping mall and select
products to sell from a catalog we provide.” — [1] —. He explained that if the virtual vendors are able
to manage their stores correctly, they make a profit in virtual money. — [2] —.

The game offers a level of detail and customization that is appreciated by users. It has even proven to
be popular among women, a difficult target to reach in the world of mobile gaming. — [3] —.

Gustin says he is also working on another game called Virtual Farm, to which he will apply the same

13
 concepts but in an agricultural setting. — [4] —. He hopes to launch the game by early next year.

Those interested in learning more about Virtual Mall are encouraged to download the application for
free. For details about Gustin’s other games, go to www.virtualgamesco.com.

82. What is the main topic of the article?

(A) A new shopping center (B) A study about online advertising
(C) A software manufacturing company (D) A simulation game for mobile devices

83. What is NOT mentioned about Virtual Mall?

(A) It has a significant number of players.
(B) It does not charge its members for downloading.
(C) It helps to promote the products of real companies.
(D) It allows user to create multiple characters.
84. What is indicated about Pat Gustin?
(A) He left his former job nine months ago. (B) He profits from the sale of merchandise.
(C) He has a background in advertising. (D) He is developing a new game.
85. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“They can then use these earnings to improve their stores or purchase items from other sellers.”
(A) [1] (B) [2]
(C) [3] (D) [4]

Questions 86-90 refer to the following email and memo.

From: Carlos Garcia

To: Grace Wu
Subject: Employee of the month
Date: July 25

Dear Grace:
I am writing to nominate a member of our production team, Dwight Clinton, as a candidate for Franklin
Appliances’ Employee of the Month. We have been working diligently to complete the design of a
more energy-efficient air-conditioning unit by our July 31 deadline, and Mr. Clinton’s participation on
the team has made it possible for us to meet our challenging targets.

In his eight years at Franklin Appliances, Mr. Clinton has demonstrated the capacity to grow both
professionally and personally. He began as an apprentice and has steadily worked his way up to Testing
Engineer. Mr. Clinton has been instrumental in helping us realize the company’s mission of designing
high-quality energy-saving refrigerators, ovens, washing machines, and cooling systems. It would be
difficult to envision meeting our product deadlines without his contribution to every project he is
assigned to.
Thank you for your consideration.
Carlos

MEMO
To: All employees
From: Grace Wu
14
 Date: August 1
Subject: Employee of the Month

It is my privilege to announce that Dwight Clinton has been chosen to be our July Employee of the
Month. Franklin Appliances promotes an environment of creative collaboration, and Mr. Clinton has
demonstrated the leadership and support necessary to help make this mission a reality. Thanks in large
part to his commendable efforts, we are pleased to announce that our newest product, the Eco-Cool
Wave, was successfully launched yesterday.

Mr. Clinton has dedicated a large part of his professional life to rising through the ranks at Franklin
Appliances. His story is indicative of the supportive environment that the company offers by promoting
internally and providing professional growth as well as development opportunities. Franklin
Appliances is honored to present Mr. Clinton with two paid personal days to use at his discretion. The
next time you see Dwight, please offer your congratulations!

86. Why did Mr. Garcia send the e-mail?

(A) To recommend an employee for an award (B) To report a design modification
(C) To ask for extra help with a task (D) To request that a launch be postponed
87. What most likely is Mr. Garcia's job title?
(A) Human Resources Director (B) Vice President of Sales
(C) Chief Executive Office (D) Production Team Leader
88. What is the Eco-Cool Wave?
(A) A washing machine (B) A refrigerator
(C) An air conditioner (D) A ceiling fan
89. What is indicated about Franklin Appliances?
(A) It has a small staff. (B) It designs energy-efficient products.
(C) It encourages competition among staff. (D) It has been in business for two decades.
90. What is stated about Mr. Ciinton in the memo?
(A) He will be promoted.
(B) He is moving to a larger office.
(C) He will receive extra time off.
(D) His only job has been at Franklin Appliances.

Questions 91-95 refer to the following emails.

To: Rebecca Kalrinsky <r.katrinsky@tumipbooks.com>

From: Timothy Soranes <tsoranes05@nailmail.net>
Date: September 15
Subject: Freelancer for new project
Attachment: Carl Deluth article

Hi Rebecca,
How has everything been going? I heard that you are working on a children’s e-book project over at
Turnip, and I am wondering if you are still looking for a freelance illustrator to help out. My friend,
Carl Deluth, wrote to me recently and mentioned that he was seeking some part-time work.

Carl has done artwork for children’s literature and comic books for over eight years. His drawings were

15
 even featured in an exhibition last year at the Corander Museum of Modem Art. I’ve attached an article
from a local newspaper for your reference. It discusses some of his most recent work.

Also, Carl mentioned that he was curious about the project schedule and timing. If you think he would
be a good fit for the project, you may contact him directly at carldel@genericpost.com, and he can send
you a resume and samples of his work. Let me know if you have any questions or concerns.

Best,
Tim
To: Carl Deluth <carldel@genericpost.com>
From: Rebecca Katrinsky <r.katrinsky@turnipbooks.com>
Date: September 18
Subject: Freelance position for new project

Dear Mr. Deluth,

Thank you for forwarding me a copy of your resume and some pictures of your previous work. I've had
a look through everything, as well as an attachment forwarded to me by your friend, Mr. Soranes. My
colleagues and I are very impressed with your work and accomplishments.

In regard to the details of Turnip's ongoing project, the stories are 12 pages long with one main
illustration on each page. We may request that the images span across two pages, however. The artwork
will be used in our e-books as well as in some educational games we are developing, so the completed
files need to be provided in the proper formats.

As to our work process for freelance illustrators, we will first provide you with art descriptions and
give you five business days to provide us with sketches. We will give you feedback within two
business days, and you will need to make the necessary adjustments and do drawing and coloring
within nine business days. We will complete a final review within two business days and make requests
for minor adjustments which you'll have one business day to carry those out.

Should this be of interest of you, please let me know, and I will arrange for an interview. Information
regarding payment and a contract can be discussed at that time.
Regards,
Rebecca Katrinsky

91. Why did Mr. Soranes write to Ms. Katrinsky?

(A) To inquire about his job application (B) To refer a friend for a position
(C) To follow up on an ongoing project (D) To invite a colleague to an exhibit
92. In the first e-mail, the word “concerns” in paragraph 3, line 3, is closest in meaning to
(A) opinions (B) problems
(C) inclinations (D) enterprises
93. What is suggested about Ms. Katrinsky?
(A) She showed an article about Mr. Deluth to her colleagues.
(B) She saw some of Mr. Deluth’s artwork at a museum exhibit.
(C) She requested further references from former employers.
(D) She required an artist to work for a period of one month.

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94. What is true about Turnip’s ongoing book project?
(A) It is broken up into 12 different stories.
(B) It uses characters from an existing series.
(C) It might require illustrations that spread across two pages.
(D) It will be released in monthly installments.
95. How much time is an illustrator given to make final revisions?
(A) One day (B) Two days
(C) Five days (D) Nine days

Questions 96-100 refer to the following memo and form.

To: Fanoula Graphics employees
From: Accounting Department
Re: Expense reimbursement form
Date: December 15

Beginning on January 2, Fanoula Graphics will implement a new process for reimbursement of
business-travel expenses. The new procedure will be easier to follow, and employees can expect to
receive reimbursements much more quickly than they do under the current system.

Employees will no longer book their own flights and hotels. All travel arrangements will instead be
made by Allison Weber and her team in Operations. Employees should submit an electronic request
form to Ms. Weber’s team at least two weeks before the first day of travel. If travel plans are known far
in advance, it is preferable to submit requests well before the submission deadline. Request forms can
be found on the employee portal of the company’s Web site.

After travel, employees should submit an electronic reimbursement form for all other reimbursable
expenses, including meals, tips, car rental or taxi service, gasoline, laundry services at hotels, and other
expenses that are outlined in the employee portal on the Web site. Please note that photocopying is no
longer considered a reimbursable expense. We ask that employees prepare copies using our own office
equipment before traveling.
Thank you for your compliance. Please refer any questions to Ms. Weber.

17
96. According to the memo, what will happen on January 2?
(A) A Web site will be updated.
(B) A new procedure will go into effect.
(C) A new operations director will be hired.
(D) A meeting about travel policies will take place.
97. What is indicated about reimbursement forms?
(A) They are available in Ms. Weber’s office. (B) They require a manager’s signature.
(C) They must be submitted electronically. (D) They should be submitted monthly.
98. In the memo, the word “well” in paragraph 2, line 4, is closest in meaning to
(A) right (B) much
(C) closely (D) successfully
99. What amount will NOT be reimbursed to Mr. Santos?
(A) $12.74 (B) $18.42
(C) $45.93 (D) $78.24
100. What did Mr. Santos most likely do?
(A) Buy lunch for a client (B) Use a taxi for transportation
(C) Attach receipts from restaurants (D) Host a client at Fanoula Graphics’ office

----------------------------------------------- THE END OF THE TEST ---------------------------------------------

Chuẩn đầu ra của học phần (về kiến thức) Nội dung
kiểm tra
[CĐR 1.1]: Lựa chọn chính xác các cấu trúc ngữ pháp mức độ trung cấp thường được Câu 1-52
kiểm tra trong bài thi TOEIC.
[CĐR 1.2]: Xác định được bố cục bài thi TOEIC, mục đích và yêu cầu của từng phần Câu 1-100
thi.
[CĐR 1.3]: Lựa chọn chính xác từ vựng thường được kiểm tra trong bài thi TOEIC Câu 1-52
dựa trên kiến thức về cách hình thành từ (tiền tố, hậu tố), sử dụng và nghĩa của từ.
[CĐR 1.4]: Có kiến thức cơ bản về văn hóa kinh doanh, các hình thức thư tín, thông Câu 53-100
báo, quảng cáo... cũng như các chủ đề phổ biến trong bài thi TOEIC.
[CĐR 2.3]: Đọc hiểu các loại văn phong khác nhau như mẩu tin ngắn, thông báo, Câu 53-100
quảng cáo, thư mời, email, bảng tóm tắt…, đồng thời có thể nhận diện và trả lời các
các kiểu/ dạng câu hỏi, nắm bắt các loại thông tin, các dạng văn bản trong bài thi
TOEIC ở mức cơ bản.
[CĐR 2.4]: Đoán nghĩa thông qua phân tích cấu trúc từ và sử dụng từ vựng linh hoạt Câu 1-100
trong giao tiếp cũng như trong trong bài thi TOEIC.
Ngày 17 tháng 07 năm 2023
Thông qua trưởng ngành

18
 Th.S Lê Phương Anh

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