CCS Certification Mock

Exam
Total points 32/110

110 items, one point each question.

Finish it in 60 minutes. Please aim to score at
least 80%

In which status you can regenerate bill 0/1

segment charges

Frozen

Freezable

Pending

Incomplete

Error

Correct answer

Freezable

Incomplete

Error

An account’s balance is not equal to 0/1

the sum of the FTs linked to its SAs

True

False

Correct answer

False

Must derived values originate from the 1/1

original measurement values

Yes

No

Where can you specify the price, % in 1/1

rate?

Bill Factor only

Rate Component only

Both Rate Component and Bill Factor

Rate Schedule

True/False: A rate with a commodity 1/1

charge of $1.06765 per therm would
never be prorated.

True

False

An estimation rule can be configured 1/1

which generates an Estimated IMD BO
with the estimated values.

True

False

Where to configure which usage need 0/1

to be measured

Measuring Component Type

Device Type

Device ConFguration Type

SP Type

Correct answer

Measuring Component Type

Can a Final Measurement be updated 1/1

manually

True

False

Select the place where you can specify 0/1

a bill message. Select all that apply.

Customer Class

Account

Rate Version

Bill Factor

Rate Schedule

Meter Read Remark

Service Provider

Service Point

Correct answer

Customer Class

Account

Rate Schedule

Meter Read Remark

Service Provider

Which is true for relationship of 1/1

Payment Event and Tenders

Number of Tenders depends on number of

payments created

Number of Tenders depends on

number of type of payments created

Number of Tenders depends on number of

payment segments created

Number of Tenders will always be 2 (Cash

and Check)

True/False: An operator must choose a 0/1

start option for each service to be
started.

True

False

Correct answer

False

Which of the following are true about 0/1

Adjustments

Change customer's debt

Setup approval hierarchies for certain

types of adjustments

Interface check request to accounts

receiveable

Levy miscellaneous fees and credits

Correct answer

Change customer's debt

Setup approval hierarchies for certain

types of adjustments

Levy miscellaneous fees and credits

where is VEE group associated 0/1

device type

device conFguration type

measuring component type

device type and measuring component

Correct answer

measuring component type

What objects can be linked to a case? 0/1

Account

SA

Premise

Person

SP

Correct answer

Account

Premise

Person

where can you disable proration? 0/1

bill factor

calculation rule

rate schedule

rate version

Correct answer

bill factor

calculation rule

rate schedule

Where do you define the priority for 0/1

payment distribution? (Choose 2).

Tender Control

SA Type

Customer Class

Tender Type

Correct answer

SA Type

Customer Class

Eligibility Rules are defined at 0/1

Campaign and Package level. Where
do you configure algorithms for
eligibility?

Sales and Marketing

Campaign

Order

Package

Correct answer

Campaign

What are example of measuring 0/1

component attribute

Manufacturer and model

Head-end system and Badge Number

Channel ID and Channel Multiplier

Serial Number and Badge Number

Correct answer

Channel ID and Channel Multiplier

True/False: You could substitute the 1/1

actual amount of consumption into a
customer’s bill line.

True

False

How many bill segment-related 1/1

transactions related to Payment
Arrangement

One

Two

Depending on number of bills that will

cover the total amount of the Payment
Arrangement

None

Methods/Implementations to create 0/1

usage transactions

A service point's measurement cycle

can be conFgured to periodically push
usage (A usage transaction is created
each time a SP's consumption is
pushed)

The CIS can request usage when it requires

bill determinants

A meter read is created for the service

point periodically depending on the
measurement cycle

Once measurement is Fnalized

Correct answer

A service point's measurement cycle can

be conFgured to periodically push usage
(A usage transaction is created each time
a SP's consumption is pushed)

The CIS can request usage when it requires

bill determinants

Where can you define customer 0/1

specific prices/rates for bill factor?

SP

Account

Rate Component

SA Contract Values

Correct answer

SA Contract Values

Which of the following objects controls 0/1

what is to be done for an overpayment

Customer Class

SA Type

SA Type and Customer Class

Payment Segment

Correct answer

Customer Class

Which BO executes the validation upon 0/1

receiving the IMD from head-end
system

Pre VEE

VEE

IMD Seeder

Post VEE

Correct answer

IMD Seeder

To ensure that the VEE group/rule are 1/1

executed, you need to setup Fall back
VEE group

True

False

Which two plug-in spots call the rating 0/1

functionality using base package-
supplied algorithm types?

Billable Charge Template

Adjustment Type - Generate

Bill Segment Type - Bill Segment FT

Creation

Adjustment Type - Adjustment FT

Creation

Bill Segment Type - Bill Segment Create

Correct answer

Adjustment Type - Generate

Bill Segment Type - Bill Segment Create

What is the correct flow from IMD to 0/1

creation of usage

Load Initial Measurements -> Validate Edit

Estimate (VEE) Final Measurements ->
Create Final Measurements -> Calculate
Usage

Load Initial Measurements -> Validate

Edit Estimate (VEE) Initial
Measurements -> Calculate Usage

Load Initial Measurements -> Validate Edit

Estimate (VEE) Initial Measurements ->
Create Final Measurements -> Calculate
Usage

Load Initial Measurements -> Validate Edit

Estimate (VEE) Initial Measurements ->
Create Initial Measurements -> Calculate
Usage

Correct answer

Load Initial Measurements -> Validate Edit

Estimate (VEE) Initial Measurements ->
Create Final Measurements -> Calculate
Usage

Select the correct sequence of 0/1

creation of Rate

Rate Schedule, Calculation Rule, Rate

Component

Rate Schedule, Rate Version, Rate

Component

Rate Schedule, Rate Component, Rate

Version

Correct answer

Rate Schedule, Rate Version, Rate

Component

A new service agreement is created 0/1

when you create a pay plan

True

False

Correct answer

False

Four Types of Measuring Component 0/1

Physical

Standalone

Scratchpad

TOU

Aggregator

Correct answer

Physical

Standalone

Scratchpad

Aggregator

How many bill segment-related 0/1

transactions related to Pay Plans

One

Two

Depending on number of bills that will

cover the total amount of the Pay Plan

None

Correct answer

None

Which status of Bill Segment can be 0/1

regenerated

Pending

Freezable

Frozen

Error

Cancelled

Correct answer

Freezable

Error

What does VEE stands for? 1/1

Validate, Estimate, Execute

Validate, Estimate, Evaluate

Validate Edit, Estimate

Validate, Edit, Evaluate

How many Service Agreements can be 0/1

linked in a Severance Process

One

Unlimited

None

All Service Agreements linked to

initiating Collection Process

Correct answer

One

If the IMD is already visible in C2M 0/1

portal but not yet finalized, which
validation can be assumed already
passed

VEE

IMD Validation

Critical Validation

Pre-VEE

Correct answer

Critical Validation

On the Usage Subscription Type which 0/1

of the following two entities are
referenced

Valid Service Point Types

Valid Usage Groups