Survey Questionnaire

Dear Respondents,

The undersigned criminology students are currently conducting a thesis entitled

“EFFECTIVENESS OF POLICE COMMUNITY RELATIONS AND PUBLIC TRUST AND
CONFIDENCE IN POLICING” for the degree Bachelor of Science in Criminology at Naga
College Foundation, Inc., Naga City, in the academic year 2023-2024.

In this connection, the researchers constructed a questionnaire to gather information for

this investigation. Your participation in the study by way of answering the questionnaire is very
important. Without it, the study will not be completed as it should be. Kindly fill up the
questionnaire honestly and sincerely.

Please feel assured that your anonymity and the information you will give will be treated
with the utmost confidentiality. In connection with the collection of personal information, you
hereby give consent as a Data Subject under the implementing Rules and Regulations of the
Data Privacy Act of 2012, its amendments, or equivalent succeeding laws, rules, and
regulations.
Thank you very much for your kind response.

Respectfully yours,

DANIEL PADILLA
KATHRYN BERNARDO
ENRIQUE GIL
LIZA SOBERANO
Researchers
Part I. Respondent’s Profile

Direction: Please fill out the needed data and check the corresponding information.

Name of Municipality: ________________________________________________________

Name of Barangay: __________________________________________________________

(for barangay officials only)

PNP Barangay Official Peace and Order Council

Part II. Effectiveness of Police Community Relations. Please assess the effectiveness of
Police Community Relation by encircling the number that corresponds to your perception.
Please use the code below.
Least Effective 1
Less Effective 2
Effective 3
Very Effective 4
A. Crime Prevention
1. Training of barangay tanods, security guards and other
1 2 3 4
force multipliers
2. Organization of anti-crime groups like crime watch and
1 2 3 4
civilian volunteers against crime
3. School based seminars like drug abuse prevention and
1 2 3 4
control
4. Face-to-face interactions like lectures, seminars,
1 2 3 4
symposium, and pulong-pulong
5. Checkpoint operations and patrol operations 1 2 3 4
6. Distribution of brochures, advising the people on how to
1 2 3 4
protect themselves in their homes and premises
7. Police visibility 1 2 3 4
B. Image Building
1. Maintenance of a client-friendly office 1 2 3 4
2. Beautification of police station 1 2 3 4
3. Grooming and appearance of PNP personnel in accordance
1 2 3 4
with the LOI Tamang Bihis
4. Manner in dealing with people 1 2 3 4
5. Contribute to build confidence, trust, respect, and esteem
1 2 3 4
in the police force
6. Response to request for police assistance 1 2 3 4
7. Community information in the use of media, such as
television and video interviews and press releases, among 1 2 3 4
others
8. Conduct face-to-face communications including dialogue
1 2 3 4
with the public
9. Attend social cultural activities of the barangay, such as
1 2 3 4
birthdays, weddings, baptismal parties, wake, and others
10. Attend multi-sectorial “ugnayans” which include religious
sects, school, and barangay civic organization and 1 2 3 4
government agencies
C. Community Service
1. Conduct medical and dental outreach 1 2 3 4
2. Assist National Red Cross on blood donation campaign by
1 2 3 4
exerting extra effort in appealing to barangay officials
3. Conduct clean-up drives where notices of such deficiencies
1 2 3 4
are issued
4. Conduct tree planting activities 1 2 3 4
5. Conduct disaster relief operations and other civic duties 1 2 3 4
6. Conduct environment sanitation seminars 1 2 3 4
7. Initiate livelihood programs 1 2 3 4
8. Conduct gift giving and feeding activities 1 2 3 4
Part III. Level of Public Trust and Confidence in Policing. Below are the indicators which
will measure the level of public trust and confidence in policing, kindly assess the given
indicators by encircling the number of your choice using the scale below:

4 – Very high
3 - High
2 – Low
1 – Very Low

A. Procedural Justice
1. The police treat everyone with respect 1 2 3 4
2. The police treat everyone with dignity 1 2 3 4
3. The police respect people’s rights 1 2 3 4
4. The police follow through on their decisions and
1 2 3 4
promises they make
5. The police always act within the law 1 2 3 4
6. The police take account of the needs and concerns of
1 2 3 4
people they deal with
7. The police sincerely try to help people with their
1 2 3 4
problems
8. The police clearly explain the reasons for their actions 1 2 3 4
9. The police try to find the best solutions for people’s
1 2 3 4
problems
10. The police provide opportunity for unfair decisions to
1 2 3 4
be corrected
11. The police use rules and procedures that are fair to
1 2 3 4
everyone
B. Effectiveness
1. The police respond promptly to calls about crime 1 2 3 4
2. The police are always ready to provide satisfactory
1 2 3 4
assistance to victims of crime
3. The police are always able to provide the assistance
1 2 3 4
the public need from them
4. The police are doing well in controlling violent crime 1 2 3 4
5. The police lessens the crime rates in our municipality
1 2 3 4
in the last year
6. The police make us feel safe when walking in my
1 2 3 4
neighborhood at night
7. The police make my neighborhood a good place to
1 2 3 4
live in terms of security
8. The police are doing a good job in my neighborhood 1 2 3 4
9. The police usually handle the situations well when it
1 2 3 4
demands
C. Trustworthiness
1. The police are trustworthy 1 2 3 4
2. The police are honest 1 2 3 4
3. The police are consistent in their actions 1 2 3 4
4. The police have integrity 1 2 3 4
5. The police are compassionate 1 2 3 4
6. The police are kind 1 2 3 4
7. The police are resourceful 1 2 3 4
8. The police are humble 1 2 3 4
9. The police are always available 1 2 3 4