Quality Function Deployment

Project title: 3D Printer Manufacturing Process + Correlation:

Project leader: Group 10 MEM 5120 UO
- + + . -
Date: Winter 2024 Positive No correlation Negative
+ - +

+ + - - Relationships:
9 3 1
Desired direction of improvement (↑,0,↓) Strong Moderate Weak
Functional Requirements (How's)
1: low, 5: high → Competitive evaluation (1: low, 5: high)
Print software
Product Std. Features Price Material
Customer technologies Weighted Satisfaction Competitor Competitor
importance rating Customer Requirements - (What's) Score rating rating 1 rating 2
↓
1 1 Printer Speed 9 9 9 9 9 45 1 2 3
2 2 Process economy 9 7 9 9 8 84 2 3 2
3 1 Safety 7 8 8 7 7 37 1 1 1
4 3 Cost effective 1 3 1 1 18 3 4 3
5 4 Comfortable 2 1 1 3 28 4 3 5
6 5 Reliable 1 1 3 1 30 5 4 5
7 4 Visual appeal 3 1 3 28 4 5 4
8 3 Environmental effects 1 1 9 33 3 5 4
9 5 Vibrations 4 1 1 1 1 40
Technical importance score 85 44 61 84 69 343 23 27 27
Importance % 25% 13% 18% 24% 20% 100% 175% 338% 657%
Priorities rank 1 5 4 2 3
Current performance Model EMMA Cost $ Composition
Target 2 3 2 2 1
Benchmark 3 2 2 3 5
Difficulty 2 2 2 4 4 1: very easy, 5: very difficult
Cost and time 2 3 2 2 3 1: low, 5: high
Priority to improve 5 2 1 4 3

Comments/Conclusion:
To make an improvement management have to have proper direction based on QFD assessment ranking as well as KANO / SWOT analysis.

Continuous Improvement Toolkit . www.citoolkit.com

 0
None

Competitive evaluation (1: low, 5: high)

Competitor
rating 3

3
2
1
4
4
5
4
5

28
1290%

well as KANO / SWOT analysis.

ment Toolkit . www.citoolkit.com