Professional Documents
Culture Documents
Chapter 01
Chapter 01
Chương 1
Sự cần thiết và vai trò của
Hệ thống thông tin quản lý
1-1
Terminology
1. Management vs Governance
2. Information Technology vs Information System
3. Data vs Information
4. Cooperation (Hợp tác) – Collaboration (Cộng tác)
5. Efficiency – Effectiveness
6. Do thing right – Do right thing
Giải thích và lấy ví dụ
1-2
“But Today, They’re Not Enough.”
1-3
What Do Employers Want?
1-4
Study Questions
Q1-1 Why is Introduction to MIS the most important class in
the business school?
Q1-2 How will MIS affect me?
Q1-3 What is MIS?
Q1-4 How can you use the five-component model?
Q1-5 What is information?
Q1-6 What are necessary data characteristics?
Q1-7 2027?
1-5
The Digital Revolution
Q1-1 Why is Introduction to MIS the most important class in the business school?
1-6
Understanding the Forces Pushing the
Evolution of New Digital Devices
Q1-1 Why is Introduction to MIS the most important class in the business school?
• Bell’s Law
–New class of computers establishes a new industry
each decade.
▪ New platforms, programming environments,
industries, networks, and information systems.
• Understand how next digital evolution will affect
businesses.
• What an industry does and how it does it will
change.
1-7
Computer Price/Performance Ratio
Historical Trend
Q1-1 Why is Introduction to MIS the most important class in the business school?
1-8
Metcalfe’s Law
Q1-1 Why is Introduction to MIS the most important class in the business school?
1-9
Fundamental Forces Changing Technology
Q1-1 Why is Introduction to MIS the most important class in the business school?
1-10
Price of Storage Capacity per GB
Q1-1 Why is Introduction to MIS the most important class in the business school?
1-11
This Is the Most Important Class in the
School of Business Because You Will Learn:
Q1-1 Why is Introduction to MIS the most important class in the business school?
1-12
Technological Change is Accelerating
Q1-2 How will MIS affect me?
• Bell’s Law
–Today’s highly successful business could be
bankrupt quickly because technology changed and
it didn’t.
• Example: Blockbuster
–In 2004 Blockbuster had $5.9B in revenues
–In 2010 Blockbuster filed for bankruptcy
–High-speed network connections and streaming
video changed the competitive landscape
1-13
How Can I Attain Job Security?
Q1-2 How will MIS affect me?
1-14
What Skills Will Be Marketable During
Your Career?
Q1-2 How will MIS affect me?
1-15
What Is a Marketable Skill?
Q1-2 How will MIS affect me?
1-16
How Can Intro to MIS Help You Learn
Non-Routine Skills?
Q1-2 How will MIS affect me?
• Abstract Reason
–Ability to make and manipulate models.
–Learn to use and construct abstract models.
–Ch. 1: Five components of an IS model.
–Ch. 5: How to create data models.
–Ch. 10: How to make process models.
1-17
How Can Intro to MIS Help You Learn
Non-Routine Skills? (cont’d)
Q1-2 How will MIS affect me?
• Systems Thinking
–Ability to model system components, connect inputs
and outputs among components to reflect structure
and dynamics.
–Ability to discuss, illustrate, critique systems;
compare alternative systems; apply different
systems to different situations.
1-18
How Can Intro to MIS Help You Learn
Non-Routine Skills? (cont’d)
Q1-2 How will MIS affect me?
• Collaboration
–People working together to achieve a common goal,
result, or work product.
–Ch. 2 discusses collaboration skills and illustrates
several collaboration information systems.
1-19
How Can Intro to MIS Help You Learn
Non-Routine Skills? (cont’d)
Q1-2 How will MIS affect me?
• Ability to Experiment
–Make reasoned analysis of an opportunity; develop
and evaluate possible solutions.
▪ “I’ve never done this before.”
▪ “I don’t know how to do it.”
▪ “But will it work?”
▪ “Is it too weird for the market?”
• Fear of failure paralyzes many good people
and ideas
1-20
Jobs
Q1-2 How will MIS affect me?
1-21
Job Growth By Sector Over the Past Twenty
Years
Q1-2 How will MIS affect me?
1-22
BLS Occupational Outlook 2014-2024
2012 Median Pay 2014 Median Pay Job Growth (%) 2014-24 Job Growth (N) 2014-24
Business Managers
Marketing Managers $ 115,750 $ 123,450 9% 19,700
Information Systems Managers $ 120,950 $ 127,640 15% 53,700
Financial Managers $ 109,740 $ 115,320 7% 37,700
Human Resources Managers $ 99,720 $ 102,780 9% 10,800
Sales Managers $ 105,260 $ 110,660 5% 19,000
Computer and Information Technology
Computer Network Architects $ 91,000 $ 98,430 9% 12,700
Computer Systems Analysts $ 79,680 $ 82,710 21% 118,600
Database Administrators $ 118,700 $ 80,280 11% 13,400
Information Security Analysts $ 87,170 $ 88,890 18% 14,800
Network and Systems Admin. $ 72,560 $ 75,790 8% 30,200
Software Developers $ 93,350 $ 97,990 17% 186,600
Web Developers $ 62,500 $ 63,490 27% 39,500
Business Occupations
Accountants and Auditors $ 63,550 $ 65,940 11% 142,400
Financial Analysts $ 76,950 $ 78,620 12% 32,300
Management Analysts $ 78,600 $ 80,880 14% 103,400
Market Research Analysts $ 60,300 $ 61,290 19% 92,300
Logisticians $ 72,780 $ 73,870 2% 2,500
Human Resources Specialists $ 55,640 $ 57,420 5% 22,000
Figure 1-7 Bureau of Labor Statistics Occupational Outlook 2014–2024
1-23
Bottom Line of MIS Course
Q1-2 How will MIS affect me?
1-24
Management Information Systems
Q1-3 What is MIS?
• Key elements
1. Management and use
2. Information systems
3. Strategies
• Goal of MIS:
▪ Managing IS to achieve business strategies.
1-25
Management Information Systems (cont’d)
Q1-3 What is MIS?
1-26
Components of an Information System?
Q1-3 What is MIS?
1-27
Difference Between IT and IS
Q1-3 What is MIS?
1-28
Development and Use of Information
Systems
Q1-3 What is MIS?
1-29
Achieving Strategies
Q1-3 What is MIS?
1-30
The Five-Component Model
Q1-4 How can you use the five-component model?
1-31
Characteristics of the Five Components
Q1-4 How can you use the five-component model?
1-32
Why Is the Difference Between IT and IS
Important to You?
Q1-4 How can you use the five-component model?
1-33
Why Is the Difference Between IT and IS
Important to You? (cont’d)
Q1-4 How can you use the five-component model?
1-34
A is for Alphabet
So What?
1-35
A is for Alphabet (cont’d)
So What?
1-36
Defining Information
Q1-5 What is information?
Definitions vary:
1. Knowledge derived from data.
2. Meaningful context.
3. Processed data, or data processed by
summing, ordering, averaging, grouping,
comparing, or similar operations.
4. “A difference that makes a difference.”
1-37
Amazon.com Stock Price and Net Income
Q1-5 What is information?
1-38
Where Is Information?
Q1-5 What is information?
1-39
Characteristics of Data
Q1-6 What are necessary data characteristics?
• Accurate
• Timely
• Relevant
–To context
–To subject
• Just sufficient
• Worth its cost
1-40
Ethics and Professional Responsibility
Ethics Guide
Figure 1-3 Measuring growth of units sold using different axis values
1-41
Ethics and Professional Responsibility
(cont’d)
Ethics Guide
Immanuel Kant
• Categorical imperative
–One should behave only in a way that one would
want the behavior to be a universal law.
▪ Are you willing to publish your behavior to the world?
1-42
Ethics and Professional Responsibility
(cont’d)
Ethics Guide
1-43
Imperfect Duty of Business Professionals
Ethics Guide: Ethics and Professional Responsibility
• Imperfect duties
–Cultivating your talent is a professional
responsibility.
–Obtaining skills necessary to accomplish your job.
–Continuing to develop business skills and abilities
throughout your career.
1-44
MIS in 2027
Q1-7 2027?
1-45
Technology in 2027 (cont’d)
Q1-7 2027?
• BYOD common.
• Comprehensive bio-monitoring devices at home,
linked to health care systems.
• Widespread use of Google Glass or Microsoft’s
HoloLens.
• More people work at home or wherever.
• Knowledge and use of business information
systems will be more important, not less.
1-46
Passwords and Password Etiquette
Security Guide
• 10+ characters.
• Does not contain your user name, real name, or
company name.
• Does not contain a complete dictionary word in
any language.
• Different from previous passwords used.
• Contains both upper- and lowercase letters,
numbers, and special characters (such as ˜ ! @; #
$ % ^; &; * ( ) _ +; – =; { } | [ ] \ : “ ; ’ <; >;? , . /)
1-47
Passwords and Password Etiquette (cont’d)
Security Guide
1-48
Five-Component Careers
Career Guide
1-49
Active Review
1-50