Oracle Recruiting Cloud

FAQs for LinkedIn Recruiter System Connect Integration

May 2021 | Version 1.03

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1 Oracle Recruiting Cloud – FAQs for LinkedIn RSC Integration | Version 1.03
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TABLE OF CONTENTS
Purpose Statement 1
Disclaimer 1
FAQs for LinkedIn Recruiter System Connect Integration 3
1. What kind of license is needed to adopt LinkedIn RSC and AWLI? 3
2. How are LinkedIn RSC and AWLI related? 3
3. Who can help me remove jobs that are publicly posted to LinkedIn.com? 3
4. How can I get LinkedIn Recruiter licenses? 3
5. How can I get more details about LinkedIn Contract? 3
6. How secure is the RSC integration? 3
7. Can the system integrator and customer enable LinkedIn integrations if they don’t have the Recruiter contract logins? 3
8. What data is exchanged between Oracle Recruiting Cloud and LinkedIn? 3
9. Where can I get documentation on setting up LinkedIn RSC integration in Oracle Recruiting Cloud? 4
10. LinkedIn RSC is posting my jobs publicly to LinkedIn.com. Is there a way to flag jobs as private? 4
11. How can I change the name of the application or allowlisted URLs? 4
12. Where can I get the alphanumeric Client ID, a.k.a. HCM Key? 4
13. What are some examples of allowlisted URLs? 4
14. We activated LinkedIn RSC and the Full Synchronization Status is “In Progress”. How much time does it take the sync to complete? 4
15. We got this error “Domain validation failed for the API key. Please contact your ATS for further assistance.” 5
16. We got this error while completing the LinkedIn integration: "You do not have enough permission to access this page." 5
17. On the LinkedIn Integration Widget, we’re unable to request the integration it’s indicated that the integration is “Not currently available”
for your contract. 5
18. Is LinkedIn RSC used to post jobs to LinkedIn? 5
19. On LinkedIn, I don’t see any job or a particular job when doing a one-click export? 5
20. When does a requisition from Oracle Recruiting show on LinkedIn? 5
21. What job applications, application states, and candidates are synced to LinkedIn? 5
22. Are there specific rules to sync job requisitions to LinkedIn? 5
23. On LinkedIn, when doing a one-click export, I got this error “Although we successfully exported the profile, there may have been an error
in your ATS. Try re-exporting the profile.” 6
24. How can I test LinkedIn RSC on staging or testing environment? 6
25. How do I de-activate RSC, once I've activated it? 6

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FAQS FOR LINKEDIN RECRUITER SYSTEM CONNECT INTEGRATION
This document provides answers to frequently asked questions regarding the LinkedIn Recruiter
System Connect (RSC) integration with Oracle Recruiting Cloud.

1. What kind of license is needed to adopt LinkedIn RSC and AWLI?

LinkedIn Product Required License from LinkedIn

Recruiter System Connect LinkedIn Recruiter (RCorp) OR

LinkedIn Recruiter Professional Services (RPS)

LPI Will be activated with Recruiter System Connect

AWLI LinkedIn Recruiter (RCorp) OR

LinkedIn Recruiter Professional Services (RPS) OR
Job Slot

2. How are LinkedIn RSC and AWLI related?

LinkedIn Recruiter System Connect (RSC) and Apply With LinkedIn (AWLI) are completely different
integrations from LinkedIn, and not dependant on each other.

3. Who can help me remove jobs that are publicly posted to LinkedIn.com?
Contact LTSATSIntegrations@linkedin.com and provide details on the request such as which specific
jobs need to be removed, the customer name.

4. How can I get LinkedIn Recruiter licenses?

Customer, System Integrator, or Implementation Partner need to contact LinkedIn.

5. How can I get more details about LinkedIn Contract?

Customer, System Integrator, or Implementation Partner need to contact LinkedIn.

6. How secure is the RSC integration?

Customer, System Integrator, or Implementation Partner need to contact LinkedIn.

7. Can the system integrator and customer enable LinkedIn integrations if they don’t have
the Recruiter contract logins?
No. To enable the LinkedIn integrations, the user must log in as the LinkedIn Recruiter Contract user.

8. What data is exchanged between Oracle Recruiting Cloud and LinkedIn?

Information about data exchange is available at
https://cloudcustomerconnect.oracle.com/posts/f56a6509a0

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9. Where can I get documentation on setting up LinkedIn RSC integration in Oracle
Recruiting Cloud?
Documentation is available in the Implementing Hiring guide on the Oracle Help Center.

10. LinkedIn RSC is posting my jobs publicly to LinkedIn.com. Is there a way to flag jobs as
private?
Yes, a cumulative weekly bundle (CWB) is available to flag jobs as private. Follow the steps in
Implementing Hiring guide.
 For 20A release, it is R13.2001-PB20200515-HCM
 For 20B release, it is R13.2004-PB20200515-HCM

11. How can I change the name of the application or allowlisted URLs?
On the LinkedIn application screen, update the Application Name or Allowlisted URLs, then click
“Update Application”.

12. Where can I get the alphanumeric Client ID, a.k.a. HCM Key?
In the Setup and Maintenance work area, go to Offering: Recruiting and Candidate Experience >
Recruiting and Candidate Experience Management > Recruiting Category Provisioning and
Configuration > Profile Import Partners.

If you don’t have an existing Client ID, you need to create one with LinkedIn through Oracle Recruiting
Cloud.

13. What are some examples of allowlisted URLs?

The URL format is “https://...” and all text after oraclecloud.com is removed.
 Incorrect URL example:
o http://<HOST>.oraclecloud.com:443/hcmUI/CandidateExperience/en/sites/CX1
 Correct URL example:
o https://<HOST>.oraclecloud.com

14. We activated LinkedIn RSC and the Full Synchronization Status is “In Progress”. How
much time does it take the sync to complete?
Based on the volume of the data, the synchronization will take between 6 hours to a few days. When
the full synchronization is complete, the Full Synchronization Status shows “Complete”, and users can
start using the integration features both in LinkedIn RSC and Oracle Recruiting Cloud.

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15. We got this error “Domain validation failed for the API key. Please contact your ATS for
further assistance.”
 Refer to this document Doc ID 2559311.1, OR
 You may have the same client_id in the production environment and either dev or test
environment. If so, delete the customer application in dev/test environment and create a new
one. Follow the steps in Implementing Hiring guide.

16. We got this error while completing the LinkedIn integration: "You do not have enough
permission to access this page."
Refer to this document Doc ID 2559142.1

17. On the LinkedIn Integration Widget, we’re unable to request the integration it’s
indicated that the integration is “Not currently available” for your contract.
 Check if you have LinkedIn Recruiter Licenses.
 Check if you have already logged in using LinkedIn Recruiter license (user name and password).

18. Is LinkedIn RSC used to post jobs to LinkedIn?

Contact your LinkedIn representative or Customer Success Manager directly to get guidance and to
understand the difference between LinkedIn Jobs and LinkedIn RSC.

19. On LinkedIn, I don’t see any job or a particular job when doing a one-click export?
 Check if full sync was completed in the Setup and Maintenance work area.
 Check if the LI recruiter was mapped to ORC recruiter within RSC configuration.
 Check if the ORC recruiter is in the hiring team (Hiring Manager or Collaborator or Recruiter) of
that particular job requisition.

20. When does a requisition from Oracle Recruiting show on LinkedIn?

A requisition shows up publicly on LinkedIn based on:
 The Send Job Requisitions as Private setting is turned Off and
 Requisitions in phase Open and state Posted.
However, the LinkedIn Recruiter will be able to see the job requisitions that are not posted.

21. What job applications, application states, and candidates are synced to LinkedIn?
 Job Applications: All job applications for Standard or Pipeline requisitions are sent.
 Application Stages: For each job application, the application stages are sent in the Phase - State
format. For example: Screening - Phone Screen Completed.
 Candidates: All candidates of EMP, CWK, CANDIDATE, EX_EMP, and EX_CWK type are sent.

22. Are there specific rules to sync job requisitions to LinkedIn?

Confirm with your local LinkedIn representative what are the geography requirements for your country
so you can propely setup the job requisition geography structure in Recruiting.
 All Standard and Pipeline requisitions and in phase Open are sent. Linked requisitions and
requisitions that are not posted are excluded.

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  All requisitions that are in phase Open and all states other than Not Posted are sent to LinkedIn.
Confidential requisitions are sent as closed only.
 Job requisition description must be at least 100 characters. LinkedIn may report error if less
than 100 characters.
 For a job requisition to be accepted by LinkedIn, a combination of City, State, Country are
needed. Based on how the TCA geographies are configured and where the job is posted, Oracle
Recruiting sends 1) Level2, Level1, Level0 (for example, City, State, Country) or 2) Level1, Level0
(for example, Kowloon, Hong Kong) or just 3) Level0 (for example, Hong Kong).

While requisitions are sent based on the below criteria, only the requisitions that are “Listed” will show
on public LinkedIn website.

Requisition Requisition Publicly available on LinkedIn? LinkedIn Requisition State

Phase State
Open Not Posted N/A N/A
Scheduled No Closed
Posted Yes (driven by Send Job Listed
Requisitions as Private setting)
No Closed (If it is a
confidential requisition)
Expired No Closed
Unposted No Closed
Filled No Closed
Cancelled No Closed

23. On LinkedIn, when doing a one-click export, I got this error “Although we successfully
exported the profile, there may have been an error in your ATS. Try re-exporting the
profile.”
This error occurred because the candidate does not exist in Oracle Recruiting Cloud. There are two
types of candidate export that happen from LinkedIn RSC to Oracle Recruiting Cloud.
 In ATS Candidates: These are LinkedIn candidates who are known to Oracle Recruiting Cloud.
They can be identified with the “In ATS” indicator option in the LI Recruiter Search. This export
type is available from 20A release.
 Out of ATS Candidates: These are LinkedIn candidates for whom Oracle Recruiting Cloud are
unaware. This export type is available from 20D release.

24. How can I test LinkedIn RSC on staging or testing environment?

LinkedIn does not have a staging or testing environment. All “testing” of RSC functionality happens in
LinkedIn production, which means – jobs synced as public will be discoverable on LinkedIn.com, all RSC
features enabled on a particular contract will be visible to all users on that contract. RSC is an “out of
the box” activation. If you want to “test” the RSC functionality, contact your LinkedIn CSM.

25. How do I de-activate RSC, once I've activated it?

6 Oracle Recruiting Cloud – FAQs for LinkedIn RSC Integration | Version 1.03
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 1. Contact your LinkedIn Customer Success Manager. Once a go-forward has been received with
LinkedIn, proceed to Step 2.
2. In the Setup and Maintenance work area, go to Recruiting and Candidate Experience >
Recruiting and Candidate Experience Management > Recruiting Category Provisioning and
Configuration. Edit the Profile Import Partners. Inactivate LinkedIn Recruiter System Connect
(RSC).
3. Disable the scheduled process “Synchronize LinkedIn Recruiter System Connect”.
4. Customer administrator can email LTSATSIntegrations@linkedin.com with their Client ID
information, requesting that they delete the synchronized ORC data in their instance of
LinkedIn Recruiter.

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Oracle Recruiitng Cloud – FAQs for Recruiter System Connect Integration

May, 2021