Borkowski Interpreting Services

Terms of Service
Services
Olivia meets specific communication needs of those she contracts with and strives
to provide quality ASL and English interpreting services. She maintains values of
integrity and professionalism.

Confidentiality
Olivia adheres to the RID Code of Professional Conduct, which includes upholding
strict confidentiality. All job related information is confidential and is not permitted
to be share, saved, or printed, except in the regular course of business.

Compensation
Contracted services will be paid at the rates listed below, unless both parties agree
to a different rate for a specific service, in writing. There are no hidden fees or
extra charges. Any changes to terms of service will be communicated and agreed
upon, in writing, before any further service.

Rates and Fees

The hourly rate for interpreting services is $40.00. After the first hour, clients will
be billed per half hour. For appointments that are one hour or less, a one-hour rate
of $55.00 will be charged. Any weekend work will be billed with an additional
$10.00 per hour. A travel fee of 50% the hourly rate, per hour, may be charged for
any job that requires 60 minutes or more of travel time, round trip.

Discounts and Reduced Rates

Non-profit organizations and religious organizations may be charged at a
discounted rate. The rate for non-profit or religious work will be established, in
writing, before the job.

Cancellation Policy
Interpreting services may be cancelled without charge until 48 hours before a job.
Any cancellations within 48 hours of a job are non-refundable and the client will
be billed fully. In the event that inclement weather prevents travel, this policy may
be subject to change.

Wait Time
Olivia may leave any job if the client has not arrived within 20 minutes of the
agreed upon start time.
 Borkowski Interpreting Services
Terms of Service

Payment
The required payment method is by check made payable to Olivia Borkowski.
Please mail all checks within a 30 day remit period after receiving an invoice. Late
payments will be subject to a 10% fee for each late day.

Checks will be mailed to:

Olivia Borkowski
27 Edmar Court
Henrietta, NY 14467

Thank you for your business!