MOHD SYAFIQ BIN MOHD SIDIK 2022203128

NURFAZILA SHAMIMI BT MOHD ZULKIFLI 2021500161

NURFAZILA SHAZWANI BT MOHD ZULKIFLI 2021166031
PROBLEM STATEMENT
The study was based on the performance of Maybank Kemaman;

1. Financial Sector such as bank plays an important role to the country’s economy.

2. It is important to maintain a good job performance in order to maintain a good flow of economy’s income and stability.

3. The researchers identified Maybank Kemaman faced problem in terms of job performance. They’re facing inconsistent performance (based on Sales Performance Dashboard (SPD)- SPD on Maybank Kemaman is decreasing

4. The branch's performance from January 2023 to June 2023 is depicted in Figure above. As per the findings of the study carried out at the Maybank Kemaman Branch, which began in January 2023, the branch performed admirably,
coming in second place out of 31 branches. However, there was an abrupt decline to the 17th position out of 31 branches in February. Fortunately, Maybank Kemaman Branch's performance improved in March, as evidenced by its
rise to the sixth spot. Nevertheless, the performance was observed to be declining for three months in a row, from April to June, until it was rated 22

5. The real cost of not managing inconsistent performance can have a damaging, ripple effect across the entire business.

6. Therefore, this research choose Maybank Kemaman as study research to uncover the complex dynamics at play in order to understand how employee performance affects organizational performance overall. The main goal of the
study is to investigate the reciprocal relationship between motivation, leadership style, and organizational climate on job performance

OBJECTIVES
1. To examine the relationship between motivation and job performance among staff
at Maybank Kemaman.
2. To determine the relationship between leadership approach and job performance
among staff at Maybank Kemaman.
3. To identify the relationship between organizational climate and job performance
among staff at Maybank Kemaman.
LITERATURE REVIEW
METHODOLOGY
1. Dependent variable
 Research design
a) Quantitative Design, a) Job Performance, defined as an employee's quantifiable results and accomplishments at work
- The researchers want to measure different types of variables and describe frequencies, averages, and (Oleksandr, 2020)
correlations and also want to test the hypotheses about relationships between variables. - It was agreed that employee motivation, leadership approach, and organizational climate has a
- The researchers will use the descriptive method to describe characteristics, averages, and trends. significant effect on job performance.
- The researchers also will use correlation to test the hypothesis to prove how strong variables are
related to each other.
2. Independent Variable
 Sampling design & technique
- 40 samples, Non-probability Convenient Sampling Method, this is because of privacy concerns and the
a) Motivation, the inner force and desire that propels someone to start, maintain, and focus their efforts on
researchers did not know the identity of individual employees within the company. Other than that, accomplishing particular objectives or tasks (Agordzo, 2020)
convenient sampling also easier for the researchers to approach the sample as the researchers can - Chintallo (2021) stated that an employee's motivation plays a significant influence in determining
focus on those who are easy and can be contacted, as well as friends and others who agreed to their productivity, rather than only their qualifications, experiences, or talents
participate in the survey. b) Leadership approach, is the predominate manner and actions that a leader uses to influence and direct
 Data collection procedure (Using Google Form, distribute online self-administered questionnaire)
their group of followers or team members (Aydin, 2019)
 Data analysis procedure
- Descriptive Frequency, summary statistics to quantitatively describe and summarize the data that was - Gazor (2022) mentioned that there is a strong correlation between organizational success and
collected. leadership approaches. An effective leadership approach is considered a powerful tool for
- Reliability Analysis, yields information regarding the relationships between particular scale items. In management development and a long-term competitive advantage
addition, the most widely used dependability indicator is the Cronbach's alpha coefficient. It is the c) Organizational climate, common views, attitudes, and experiences of workers inside an organization
average correlation between every value on a scale. that represent the dominant work environment and culture (Terry, 2021)
- Regression Analysis, show whether independent variables and dependent variables are significantly
correlated, as well as the relative intensity of the effects of various independent variables on the - Olawuyi (2022), an organization's search strategy and subsequent utilization of critical facts and
dependent variable. information have an impact on the relationship between climate and performance