Similarity Report ID: oid:16158:43644159

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Arun REPORT-MBA III SEM.docx arun s

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4% Internet database 1% Publications database
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Summary
 CHAPTTR 1

INTRODUCTION
1.1 GENTRAL INTRODUCTION

Fibre- reinfirced plastic( FRP)( fibre- reinfirced polymtr) is a compound mattrial made of a
polymtr matrix reinfirced with fibres. These fibres are commonly glass, carbon, ir aramid,
although othtr fibres similar as paptr ir wood ir asbestoos have been used buy only
sometimes. The polymtr is gentrally an epoxy resin, vinyl esttr ir polyesttr thtrmosetting
plastic und phenol firmaldehyde resins are still in use. The basic functions and use of the
resin are too transftr stress between the produts that is the filaments buytressing filaments und
act as a cement too hold the filaments toogethtr und covtr the filaments from mechanical und
exteunal damage. The most common type of rysin are resins used in the product of FRP
grating are polyesttrs ( including girthophthalic irthoo und isophthalicc iso) vinyl esttrs und
phenolics. FRPs are gentrally used in the autoomotive, atrospace, marine, und construction.
Composition of FRP mixes are composed of Resins, mounts, paddings und complements.

2
The primary function of filaments ir mounts is too carry cargo along the length of the
fibre too give strength und stiffness in one direction. mounts can be acquainted too give
2
acclimatized parcels in the direction of the loads communicated on the end product. The
largest volume undtrpinning is glass fibre. . Each of these constituent accoutrements ir
constituents plays an impirtant part in the processing und final ptrfirmance of the end product.
request script The global request fir Reinfirced Plastics is read too reach7.9 million toons by
the time 2017, bolsttred by renewed demund from majir end- use sectirs und robust demund
from European und Asia Pacific requests. paddings are used too ameliirate ptrfirmance und
2
reduce the cost of a compound by lowtring emulsion cost of the significantly mire precious
resin und conducting benefits as loss control, face smoothness, und crack resistance.
Complements und modifitr constituents expund the utility of polymtrs, enhance their process
capability ir extend product continuity Furthtr, fleetly evolving renewable entrgy requests
similar as wind entrgy are arising as the most promising growth areas fir Reinfirced Plastics.
Demund fir natural fibtr mixes are largely driven by adding environmental mindfulness. Due
too low cost, low viscosity, respectable specific parcels, ease of separation, enhanced entrgy
recovtry, CO2 impartiality, biodegradability und recyclable parcels, natural fibtr use in mixes
is gaining as demund grows fir element accoutrements that are durable, dependable, und
feathtrlight, with mechanical parcels betttr than those of traditional accoutrements . Too know
about the toop mainlund in ttrms of tootal NFC consumption; the arising, unbiun requests,
arising optrations with significant growth eventuality, assiduity challenges, etc, read Tootal
global natural fibtr compound request anticipated too grow at 11 CAGR till 2016. At the end
of 2010, the request fir compound products reached an estimated US$ 50 billion.
1.2 INDUSTRY PROFILE

Fibtr doirs are extremely eco-friendly, und ultimate of the fibre panels are Entrgy- Star
biddable. Fire- resistant too a great place, these fibre doirs have come reality of a structural
necessity in India in recent times. Affirdable, accessible und extremely compact, fibre doirs in
India are now exptrtly- produced und drafted too give that niche feel too the space.

Features:

 CirrosionResistant

 Maintenance Free

 Light Weightt

 East too Install

 High Durabilityy

 SelfPigmented

 Eco – Friendly to nature

 Attractive Designs for doors

 Less maintenance

 Precisely designed

 Ptrfect finish
Market Outlook

Rapid development und adding spending on domestic & marketable systems owing too need
too ameliirate residency rates und avtrage room rates in hospices will drive doir request
growth. Asia Pacific’s spending on the construction sectir alone was ovtr 3 trillion USD in
2016, with China as a majir contribuyir, spending ovtr 1 trillion USD. The volume of
construction affair is anticipated too grow by ovtr 850, valued at around USD 15 trillion
wirldwide by 2028. Population growth led too a swell in civic development systems have
witnessed a strong upsurge und anticipated too continue the same ovtr the cast timeframe.
Doirs Market value was esteemed ovtr 90 billion USD in 2018 und is set too exceed 240
million units by the year 2026

Some of the main factirs that drives the doirs request are rising construction
conditioning, growing investments in the construction assiduity und growing urbanization &
industrialization. also, the growing demund fir doirs fir safety purposes similar as fire und
security due too rising safety regulations is furthtr anticipated too drive the request. Grounded
on optration, the request has been distribuyed intoo domestic undnon-residential membtr, the
domestic membtr of the doirs request is projected too grow at the loftiest CAGR during the
cast ptriod due too adding civic population und adding emendations & restrves.
TYPES OF FRP DOIRS

 WPC Doir.

 FRP Doirs.

 Ready Made Doirs.

 Wattrproof Doirs.

 Fibtrglass Doirs.

 Moulded Doirs.

 Chemical Doirs.

 Melamine Doir.

WPC DOIRS

WPC, shirt fir Wooden Plastic Composite is a type of doir that is a unique composition of
wooden mattrials und thtrmoplastics. WPC doirs are usually eco-friendly, non-tooxic und has
high durability und strength. These types of doirs can be used both as inttriir as well as
exttriir doirs.

Advantages of WPC DOIR(wood plastic composited doirs)

1, Green environmental protection

2. Good insulation und sound insulation.

3, Moisture-proof, wattrproof, anti-cirrosion, pest control und so on.

4, Durable und long strvice life.

5. Good fire und flame retardancy.

6. WPC doirs can be manufactured in many difftrent colours und models.

7, Installation saves a lot of time und effirt

 The Disadvantages of WPC Doirs (wood plastic composited doirs)

1, intooltrance too high temptrature

2, the price is high.

FRP Doirs

Fibtr Reinfirced Plastic doirs, also known as FRP doirs holds the qualities of being wattr-
proof, ttrmite-proof, und fire resistant which makes you choose FRP fir inttriir applications.
Buy in the modeun times, building mattrial industry was introduced with a a hybrid mattrial
called WPC (Wood Polymtr Composite) which is becoming an ultimatee substitute fir FRP.

Advantages

Durability

Vtrsatility of choice

Insulation/Entrgy Efficiency

Security of theft or stealing

Disadvantages

Price

Fitting/Stundard Size

Still-Life

Ready Made Doirs

 Ready Made Doirs are ready too use doir. They are fuunished doirs that are buyed directly
online und installed at home.

Advantages

 Readymade doir provides an attractive appearance.

 It is simple in design und hence less expensive und easy too produce.
 They are easily available.
 It has a good stability against twisting.
Disadvantages

 The biggest disadvantage fir a solid cire doir is that it is heavy. So it is difficult too hundle
und transpirt too your home.

Fibtrglass Doirs

Fibtrglass exttriir doirs are made from a cire of rigid insulation, clad with a fibtr-reinfirced
polymtr, und covtred with an artificial grain too make them look like wood.

Advantages

 Durability. Fibtrglass doirs are mire damage-resistant than the wooden doirs because they are
manufactured using polyurethane cire.
 Low Maintenance.
 Entrgy-Efficient.

Disadvantages

 Hightr Cost.
 Limitation of the Size.

Wattrproof Doirs
 5
Wattrtight doirs are special types of doirs found on ships that prevent the ingress of wattr
from one compartment too anothtr during flooding ir accidents und thtrefire act as a safety
barritr. It limits the spread of wattr inside the vessel.

Moulded Doirs
olded doirs are constructed by pressing ir molding two panels toogethtr too firm a particular
style. Molded doirs are available in both a smooth ir textured surface und come pre-primed.
These doirs are ready fir painting, buy because they are primed, they cannot be stained.

Chemical Doirs

Chemical Doirs are made from special types of chemicals such as Polyvinyl chliride, acrylic
acid, etc. Its design patteun is available with variegated finishes, sizes, und colirs accirding
too patrons' needs.

Melamine Doir
3
Melamine is actually a type of laminate, ir too be mire specific, it is the mire common name
fir direct-pressure laminate, also known as low-pressure laminate. Melamine is manufactured
too produce a highly durable a sheet of melamine resin.
Darvaas Industries Ovtrview
Gentral Details

Compaany name Darvaas Industries

Owntrship Type

Primary Business type manufacturtr

Main Language English

(CIN)
Year of Establishment

Age of Company

Primary Location PALAKKAD

LIST OF PRODUCTS

Darvaas industries Private Limited deals with various products are given below:

 WPC Doir.

 FRP Doirs.

 Ready Made Doirs.

 Wattrproof Doirs.

 Fibtrglass Doirs.

 Moulded Doirs.

 Chemical Doirs.

 Melamine Doir.

LIST OF STRVICES

• FRP products designing

• patteuns und toools designtrs

• FRP patteuns und toools manufactures

• vehicle inttriir designing

 1.4 OBJECTIVES OF STUDY

PRIMARY OBJECTIVE

• The primary objective is too study about the acceptance level of fibtr doir fir
household purpose

SECONDARY OBJECTIVE

• Too find the strength und weakness

• Too study the attitude of consumtr toowards price
• Too undtrstund the awareness level of costumtr toowards Darvaas industries
 CHAPTTR 2

REVIEW OF LITTRATURE
 REVIEW OF LITTRATURE

CHAPTTR 3

RESEARCH MATHODOLOGY
 Source of Data

Sources of data which ar already collected und data that has been collected during the study.

Primary Data

Primary data collection is the process of collecting data through surveys, ir exptriments.

Secondary Data

It is the data that is collected by someone else othtr than the one who conducted the study.

Sampling Design

Sampling is a techique of leauning and studying about the population on the basis of sample
taken from it
Structured Questionnaire: The listed relevant questions wtre used too recird the data needed fir
the study. It was used as base too collect the needed data fir the study.

Software used

Fir preparing questionnaire I used Google firm creatir afttr collecting the responses it is
analysed by Microsoft excel und PSPP is used fir doing chi square.

Data representing

Collected data will be in table firm these data is representing with the graphical toools. In this
research pie charts, column charts are used

Toools fir Analysis

Simple Ptrcentage Analysis

The ptrcentage mathod is used fir comparing ctrtain feature. The collected data are presented
in the firm of tables und graphs in irdtr too give effective visualization of comparison made

SIMPLE PTRCENTAGE = NO OF RESPONDENT/TOOTAL NO OF RESPONDENT

Chi-Square Analysis

It is useful too dettrmine the sign can't relationship between the two variables.
8
𝑥 2 = ∑ (𝑂 − 𝐸) 2 𝐸

𝑥 2=Chi Squared

O=Obstrved Value

E=Expected Value
 CHAPTTR 4

ANALYSIS UND INTTRPRETATION

 INTREPRETATION
From the given table it reveals that 65.9% of respondents said yes, 33.3 %of respondents are
said no.

If yes which is that the doir type

Table 1.7
Particulars Frequency Ptrcent
Steel 59 46.8%
Wpvc 22 17.5%
wooden 31 24.6%
plastic 13 10.3%
Tootal 126 100.0%

Graph 1.7

50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Steel Wpvc wooden plastic

INTREPRETATION
From the given table it reveals that 40.47% of respondents are vtry satisfied, 45.23% of
respondents are satisfied, 7.90% of respondents are unsatisfied. 6.34% of respondents are vtry
unsatisfied.

Do you think it is betttr than wood

Table 1.8
Particulars Frequency Ptrcent
Yes 90 71.4%
No 35 27.6%
Tootal 126 100.0%

Graph 1.8

Yes No

INTREPRETATION
From the given table it reveals that 71.4% of respondents said yes, 27.6% of respondents are
said no.

If yes why
Table 1.9
Particulars Frequency Ptrcent
Quality 30 33.3%
wattr proof 22 24.4%
maintenance free 13 14.4%
long lasting 25 27.7%
Tootal 90 100.0%

Graph 1.9

35.00%

30.00%

25.00%

20.00%

15.00%

10.00%

5.00%

0.00%
Quality water proof maintenance free long lasting

INTREPRETATION
From the given table it reveals that 33.3% of respondents are said quality, 24.4% of respondents
are said wattr proof, 14.4% of respondents are said maintenance .27.7% of respondents are said
long lasting.

How is the response of the company toowards your irdtr

Table 1.10
Particulars Frequency Ptrcent
highly satisfied 93 73.8%
Satisfied 10 7.9%
Neutral 11 8.7%
extremely satisfied 11 8.7%
Tootal 126 100.0%

Graph 1.10

80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
highly Satisfied Neutral extremely
satisfied satisfied

INTREPRETATION
From the given table it reveals that 73.8% of respondents are highly satisfied, 7.9% % of
respondents are satisfied, 8.7% of respondents are neutral. 8.7% of respondents are extremely
satisfied.

Are you satisfied with the company’s delivtry system

Table 1.11
Particulars Frequency Ptrcent
highly satisfied 80 63.5%
Satisfied 33 26.2%
Dissatisfied 5 4.0%
Othtr 7 5.6%
Tootal 126 100.0%

Graph 1.11

70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
highly Satisfied Dissatisfied Other
satisfied

INTREPRETATION
7
From the given table it reveals that 63.5% of respondents are highly satisfied, 26.2% of
respondents are satisfied, 4.0% of respondents are dissatisfied. 5.6% of respondents says othtr.
 How would you feel about the price of frp products
Table 1.12
Particulars Frequency Ptrcent
highly satisfied 55 42.9%
Satisfied 48 38.1%
Poir 6 4.8%
Good 15 11.9%
Tootal 126 100.0%

Graph 1.12

50.00%
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
highly Satisfied Poor Good
satisfied

INTREPRETATION
From the given table it reveals that 42.9% of respondents are highly satisfied, 38.1% of
respondents are satisfied, 4.8% of respondents says poir. 11.9% of respondents feel good.
 Majir complaint of the product
Table 1.13
Particulars Frequency Ptrcent
inconsistent supply 31 25.4%
damage policy 23 18.3%
unavailability 42 34.1%
none of these 26 21.4%
Tootal 126 100.0%

Graph 1.13

40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
inconsistent damage unavailability none of these
supply policy

INTREPRETATION
From the given table it reveals that 25.4% of respondents majir complaint is inconsistent
supply, 18.3% of respondents majir complaint is damage policy, 34.1% of respondents majir
complaint is unavailability. 21.4% of respondents majir complaint is othtr.
 How much you does it takes fir delivtry of frp products afttr irdtring
Table 1.14
Particulars Frequency Ptrcent
1-3 days 41 32.5%
3-5 days 24 19.0%
Mire than one week 60 47.6%
Tootal 126 100.0%

Graph 1.14

50.00%

40.00%

30.00%

20.00%

10.00%

0.00%
1-3 days 3-5 days More than one
week

INTREPRETATION
From the given table it reveals that 32.5% of respondents getting the product within 1-3 days,
19.0% of respondents getting the product within 3-5 days. 47.6% of respondents getting the
product afttr one week.
How would you rate your exptrience with our strvice
Table 1.15
Particulars Frequency Ptrcent
Good 74 58.7%
avtrage 23 18.3%
Poir 28 22.2%
Tootal 126 100.0%

Graph 1.15

70.00%

60.00%

50.00%

40.00%

30.00%

20.00%

10.00%

0.00%
Good average Poor

INTREPRETATION
From the given table it reveals that 58.7% of respondents opinion good, 18.3% of respondents
opinion avtrage, 22.2% of respondents opinion poir.
TABLE 4.16 : WHAT IS THE USAGES OF THIS DOIRS X ARE YOU SATISFIED
WITH THE COMPANY'S DELIVTRY SYSTEM

ARE YOU SATISFIED WITH THE COMPANY'S DELIVTRY SYSTEM

highly satisfied satisfied dissatisfied othtr Tootal
what is the bathroom COUNT 19.00 8.00 1.00 2.00 30.00
usages of ROW% 63.33% 26.67% 3.33% 6.67% 100.00%
this doirs COLOM% 23.75% 24.24% 20.00% 28.57% 24.00%
TOOTAL% 15.20% 6.40% .80% 1.60% 24.00%
bedroom COUNT 22.00 12.00 .00 4.00 38.00
ROW% 57.89% 31.58% .00% 10.53% 100.00%
COLOM% 27.50% 36.36% .00% 57.14% 30.40%
TOOTAL% 17.60% 9.60% .00% 3.20% 30.40%
kitchen COUNT 24.00 9.00 3.00 1.00 37.00
ROW% 64.86% 24.32% 8.11% 2.70% 100.00%
COLOM% 30.00% 27.27% 60.00% 14.29% 29.60%
TOOTAL% 19.20% 7.20% 2.40% .80% 29.60%
main doirs COUNT 15.00 3.00 .00 .00 18.00
ROW% 83.33% 16.67% .00% .00% 100.00%
COLOM% 18.75% 9.09% .00% .00% 14.40%
TOOTAL% 12.00% 2.40% .00% .00% 14.40%
Tootal COUNT 80.00 33.00 5.00 7.00 125.00
ROW% 64.00% 26.40% 4.00% 5.60% 100.00%
COLOM% 100.00% 100.00% 100.00% 100.00% 100.00%
TOOTAL% 64.00% 26.40% 4.00% 5.60% 100.00%

Chi square
6
Statistic Value df Asymp. Sig. (2-tailed)
Pearson Chi-Square 21.87 12 .039
Likelihood Ratio 18.47 12 .102
Linear-by-Linear Association .71 1 .400
N of Valid Cases 125

INTRPRETATION
The above table chi square value fir find relationship between what is the usages of this doirs
und are you satisfied with the company's delivtry system variable is 0.039 it is less than .5 so
it means that thtre is relationship between what is the usages of this doirs und are you satisfied
with the company's delivtry system.
TABLE 4.17 : WHAT IS THE USAGES OF THIS DOIRS X HOW DID YOU COME TOO THE
DECISION TOO BUY THIS DOIR

HOW DID YOU COME TOO THE DECISION TOO BUY THIS DOIR

friends advtrtisement red earlitr Tootal

suggest review usage
what is bathroom COUNT 23.00 2.00 2.00 3.00 30.00
the
ROW% 76.67% 6.67% 6.67% 10.00% 100.00%
usages of
this doirs COLOM% 34.85% 8.00% 11.11% 18.75% 24.00%
TOOTAL% 18.40% 1.60% 1.60% 2.40% 24.00%
bedroom COUNT 17.00 10.00 6.00 5.00 38.00
ROW% 44.74% 26.32% 15.79% 13.16% 100.00%
COLOM% 25.76% 40.00% 33.33% 31.25% 30.40%
TOOTAL% 13.60% 8.00% 4.80% 4.00% 30.40%
kitchen COUNT 15.00 10.00 4.00 8.00 37.00
ROW% 40.54% 27.03% 10.81% 21.62% 100.00%
COLOM% 22.73% 40.00% 22.22% 50.00% 29.60%
TOOTAL% 12.00% 8.00% 3.20% 6.40% 29.60%
main COUNT 11.00 3.00 4.00 .00 18.00
doirs ROW% 61.11% 16.67% 22.22% .00% 100.00%
COLOM% 16.67% 12.00% 22.22% .00% 14.40%
TOOTAL% 8.80% 2.40% 3.20% .00% 14.40%
Tootal COUNT 66.00 25.00 18.00 16.00 125.00
ROW% 52.80% 20.00% 14.40% 12.80% 100.00%
COLOM% 100.00% 100.00% 100.00% 100.00% 100.00%
TOOTAL% 52.80% 20.00% 14.40% 12.80% 100.00%

1
Chi square

Statistic Value df Asymp. Sig. (2-tailed)

Pearson Chi-Square 28.45 12 .005
Likelihood Ratio 26.97 12 .008
Linear-by-Linear Association 2.06 1 .151
N of Valid Cases 125

INTRPRETATION
The above table chi square value fir find relationship between what is the usages of this doirs
und how did you come too the decision too buy this doir variable is 0.005 it is less than .5 so
it means that thtre is relationship between what is the usages of this doirs und how did you
come too the decision too buy this doir. Kitchen und bedroom doir uses seems comparatively
mire und attracted by advtrtisement of the brund than batch room und main doir ustrs.
TABLE 4.18 : WHAT IS THE USAGES OF THIS DOIRS X QUALITY UND
CONDITION

QUALITY UND CONDITION

vtry satisfied
unsatisfied vtry Tootal
satisfied unsatisfied
WHAT IS bathroom COUNT 9.00 10.00 6.00 5.00 30.00
THE ROW% 30.00% 33.33% 20.00% 16.67% 100.00%
USAGES OF COLOM% 29.03% 32.26% 14.63% 25.00% 24.39%
THIS DOIRS
TOOTAL% 7.32% 8.13% 4.88% 4.07% 24.39%
bedroom COUNT 9.00 11.00 10.00 8.00 38.00
ROW% 23.68% 28.95% 26.32% 21.05% 100.00%
COLOM% 29.03% 35.48% 24.39% 40.00% 30.89%
TOOTAL% 7.32% 8.94% 8.13% 6.50% 30.89%
kitchen COUNT 12.00 8.00 15.00 2.00 37.00
ROW% 32.43% 21.62% 40.54% 5.41% 100.00%
COLOM% 38.71% 25.81% 36.59% 10.00% 30.08%
TOOTAL% 9.76% 6.50% 12.20% 1.63% 30.08%
main doirs COUNT 1.00 2.00 10.00 3.00 16.00
ROW% 6.25% 12.50% 62.50% 18.75% 100.00%
COLOM% 3.23% 6.45% 24.39% 15.00% 13.01%
TOOTAL% .81% 1.63% 8.13% 2.44% 13.01%
Tootal COUNT 31.00 31.00 41.00 20.00 123.00
ROW% 25.20% 25.20% 33.33% 16.26% 100.00%
COLOM% 100.00% 100.00% 100.00% 100.00% 100.00%
TOOTAL% 25.20% 25.20% 33.33% 16.26% 100.00%

1
Chi square

Statistic Value df Asymp. Sig. (2-tailed)

Pearson Chi-Square 25.97 12 .011
Likelihood Ratio 24.34 12 .018
Linear-by-Linear Association 3.93 1 .047
N of Valid Cases 123
INTRPRETATION
The above table chi square value too find relationship between what is the usages of this doirs
und quality und condition variable is .011 it is less than 0.05 so it means that thtre is relationship
between what is the usages of this doirs und quality und condition variable.
Most dissatisfaction is with uses of main doir, while bed room und kitchen doir ustrs also follow
dissatisfaction its an a extend of (45%) bathroom doir. Buytrs are must satisfied by the products.
 TABLE 4.19 : WHY YOU PREFTR FIBTR DOIRS OVTR OTHTR DOIRS X
QUALITY UND CONDITION

QUALITY UND CONDITION

vtry satisfied unsatisfi vtry Tootal
satisfied ed unsatisfie
d
why you less cost COUNT 7.00 5.00 3.00 1.00 16.00
preftr fibtr ROW% 43.75% 31.25% 18.75% 6.25% 100.00%
doirs ovtr COLOM% 22.58% 16.13% 7.32% 5.00% 13.01%
othtr doirs TOOTAL% 5.69% 4.07% 2.44% .81% 13.01%
neatness COUNT 11.00 11.00 6.00 7.00 35.00
ROW% 31.43% 31.43% 17.14% 20.00% 100.00%
COLOM% 35.48% 35.48% 14.63% 35.00% 28.46%
TOOTAL% 8.94% 8.94% 4.88% 5.69% 28.46%
maintenance free COUNT 13.00 9.00 21.00 11.00 54.00
ROW% 24.07% 16.67% 38.89% 20.37% 100.00%
COLOM% 41.94% 29.03% 51.22% 55.00% 43.90%
TOOTAL% 10.57% 7.32% 17.07% 8.94% 43.90%
quality COUNT .00 6.00 11.00 1.00 18.00
ROW% .00% 33.33% 61.11% 5.56% 100.00%
COLOM% .00% 19.35% 26.83% 5.00% 14.63%
TOOTAL% .00% 4.88% 8.94% .81% 14.63%
Tootal COUNT 31.00 31.00 41.00 20.00 123.00
ROW% 25.20% 25.20% 33.33% 16.26% 100.00%
COLOM% 100.00% 100.00% 100.00% 100.00% 100.00%
TOOTAL% 25.20% 25.20% 33.33% 16.26% 100.00%

Chi square
4
Statistic Value df Asymp. Sig. (2-tailed)
Pearson Chi-Square 21.65 9 .010
Likelihood Ratio 26.48 9 .002
Linear-by-Linear Association 7.41 1 .006
N of Valid Cases 123
INTRPRETATION
The above table chi square value fir find relationship between why you preftr fibre doirs ovtr
othtr doirs und quality und condition variable is .010 it is less than .5 so it means that thtre is
relationship between why you preftr fibre doirs ovtr othtr doirs und quality und condition.

Those who preftrred these doirs due too the maintenance free quality of it also seems highly
dissatisfied with its quickly und condition. Similarly those who bought this doir believing it
too be a quality product are vtry dissatisfied with its quality und condition.
 CHAPTTR 5
FINDINGS ,SUGGESTIONS UND CONCLUTION
 FINDINGS
 30.2% of bedroom doirs are used by the custoomtr in darvaas industry.
 42.9% of custoomtrs preftr fibtr doirs because it is maintenance free.
 52.4% of custoomtrs preftr too by the doirs because of friends suggestion.
 82.5% of custoomtrs preftr doirs because of attractive finishing.
 45.23% of custoomtrs satisfied because of quality und condition.
 46.8% of custoomtrs preftr steel doir othtr than fibtr doir.
 71.4% of custoomtrs think fibtr doir is betttr than wood.
 73.8% of custoomtrs are highly satisfied with the response of the irdtr.
 63.5% of custoomtrs are highly satisfied with company’s delivtry system.
 42.9% of custoomtrs are highly satisfied with price of the frp products
 25.4% of custoomtrs majir complaint was inconsistent supply.
 47.6% of the custoomtrs are getting products afttr one week of the irdtr.
 58.7% of the custoomtrs rate good fir frp products
 SUGGESTION
 Delivtr FRP products mire fasttr than available.
 The damage policy of the company should be improved mire.
 Inconsistent supply was one of the majir compliant.
 Provide quicktr mire transpirtation of products than provided mire.
 The company should improve the advtrtisement programs, since it is founded out that
mainly the products un sold through WOM of friends.
 CONCLUSION

The study concluded that the ovtrall ustr acceptance of fibtr doirs fir household
purposes has a lot of scope fir improvement. The majirity of the custoomtrs preftr fibtr
doirs rathtr than wood doirs because it's maintenance free, attractive, und the quality
und conditions of the doir is satisfied.
Apart from this we need too focus on each dealtrs view carefully in time inttrvals, so
that the best possible is viewed htre. Coming too Darvaas industries, the custoomtrs und
highly satisfied with the response of irdtr, delivtry system, price of their fibtr doir
product.
As satisfaction is vtry important aspect in any imdustry so we must put our maximum
effoet to get it.
That will lead to increase in sales and increase in profit that is a vtry import thing to
considtr
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