Hans Chester A.

Cortez
Block 7 Lot 31 St. Mary’s Homes Subdivision
Inosluban, Lipa City, Batangas
+639152421067
hanschester_cortez@yahoo.com

CAREER OBJECTIVE:

I am seeking a responsible job with an opportunity for professional challenges.

And to use my skills in the best possible way for achieving the company’s goals.

WORK EXPERIENCE:

Teleperformance:
Pasay City Mall of Asia
October 8, 2012 – June 15, 2013

Customer Service Representative

Inbound Collections Department for AT&T Mobility

Teletech:
Novaliches City
November 28, 2013 – June 14, 2014

-Customer Service Representative

-Billing/Sales Department for Comcast:Cable TV, Internet & Phone
-2nd highest VOC(Voice Of the Customer/CSAT) month of March

Concentrix U.P.-Ayala Land TechnoHub:

Commonwealth Ave., Quezon City
September 13, 2014 – April 16, 2015

-Customer Service Representative

Direct Sales/Outbound Sales for Sears Canada

Affinion Benefits Group

Net Square Bldg., Bonifacio Global City, Taguig City
April 18, 2016 – June 16, 2017

-Customer Service Specialist

EDUCATIONAL ATTAINMENT:

2006-2008 Batangas State University: General Engineering

2002-2006 DON BOSCO TECHNICAL INSTITUTE MAKATI

High School Diploma and Certificate for completion of 4 years Preparatory
Technician’s Course for Mechanical Technology: April 2006

September 28, 2015 – December 3, 2015 Kasiglahan Livelihood Training Center

Welding Training Certificate of Completion
and TESDA National Certificate I

PERSONAL BACKGROUND

Born on June 2, 1989 in Batangas City, Philippines. Communicates through

English and Tagalog fluently and computer literate. Interests: singing, playing acoustic
guitar and other musical instruments. Goal-oriented, flexible in work, dependable,
analytic problem solver.

REFERENCES
Available upon request

I do hereby pledge that the given particular information in this document is true
and accurate to the best of my knowledge.

Hans Chester A. Cortez