Sluchak 1992 Ergonomics Origins Focus and Implementation Considerations

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Ergonomics

Origins, Focus, and Implementation Considerations


by Thomas J. Sluchak, MSIE

R e petitive motion injuries cost


employers millions ..." (Daily
Reportfor Executives, June 27, 1991);
tact (Eastman-Kodak, 1983). Today,
such subtle distinctions are rarely
mentioned.
The goal of ergonomists is
" ... more than $10 billion-about a However, one distinction main-
third of workers' compensation-in to match the demands and tained among ergonomic profession-
1988 was paid out for repetitive mo- requirements of the job als is between study and application.
tion injuries, according to the Occu- to the abilities and Ergonomics is viewed as the study of
pational Safety and Health Adrnini- humans to gather data and establish
stration"(BNA, 1991). Allegations of
capabilities of the worker. principles regarding human charac-
repetitive motion problems in nu- teristics. In contrast, applied
merous worksites from meatpacking ergonomics is the application of the
plants to supermarkets to computer- data and principles to the design of
ized offices have created great inter- Wojciech jastrzebowski (1799-1882),. equipment and systems for humans.
est in the field of ergonomics. a Polish educator and scientist (East- Applied ergonomics is synonymous
Within the occupational health man-Kodak, 1983). However, ergon- with human factors engineering
community, individuals and organi- omics was not used in its current (Christensen, 1988). Other terms
zations, especially OSHA, are pro- context until 1950 when it was "re- used to refer to applied ergonomics
moting ergonomic programs as a invented" by K.F.H. Murrell, one of are: human engineering, engineering
means to improve the workplace and the pioneers in the field. Today, a psychology, applied experimental
alleviate occupational injuries and standard definition of ergonomics is psychology, biomedical engineering,
illnesses such as cumulative trauma difficult to find. However, the fol- and systems research.
disorders (CTDs). This article pro- lowing definition should suffice: Finally, in an occupational setting
Ergonomics is thc study of human
vides a background of the field of in which the goal is improvement of
behavioral and biological characteris-
ergonomics-its history and major tics for the appropriate design of the the working environment, the modi-
focus areas within an occupational living and working environment. fiers occupational or industrial are
setting-and offers suggestions The terms ergonomics and human often assumed for ergonomics. Thus,
which may be useful to the occupa- factors are synonymous. If a distinc- for the occupational health profes-
tional health nurse when involved in tion is drawn between ergonomic sional, who may be asked to educate
an ergonomic program. The article and human factors, it comes from a employees of varying education lev-
concentrates on the work related or historical perspective only. Ergo- els, the following definition is
occupational aspects of ergonomics. nomics, as the term evolved in straightforward and accurate:
Europe, traditionally focused on is- (Occu pational/I nd ustrial) Ergonomics
ORIGINS OF ERGONOMICS sues of how work affected the indi- is the design or modification of the
The term ergonomics is derived vid ual; the goal was red uction of workplace to match human characteris-
from two Greek words, "ergos," tics and capabilities.
fatigue caused by the job. In the
meaning work, and "nomos," mean- United States, on the other hand, Regardless of the definitions, the
ing laws of Thus, in its simplest human factors focused on how indi- goal of ergonomists is the same:
translation, ergonomics means "the viduals behaved in relation to their match the demands and require-
laws of work." The term ergonomics work environment and the equip- ments of the job to the abilities and
was introduced into the literature by ment with which they came in con- capabilities of the worker.

AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3 105


Ergonomics

HISTORY OF ERGONOMICS personnel and their subsequent per- founders of the human factors move-
Ergonomics as a recognized sci- formance intrigued researchers. ment in the United States. Fitts,
ence is relatively new, especially However, post-World War I research incidentally, is frequently given
when compared to medicine, psy- into such questions was not widely credit for the term human factors.
chology, and engineering. There has pursued, largely because of the De- The field of ergonomics expanded
been interest in human productivity pression, which made funding scarce rapidly during the 1950s. Several
for centuries. However, because of and laborers plentiful and inexpen- ergonomic professional organizations
the abundance of inexpensive labor, sive again. were established: The British Ergon-
little attention was paid to the design With the onset of World War II, omics Research Society in 1950; the
of work to accommodate the worker. interest in personnel selection/ Human Factors Society (HFS) in
In the late 1800s and the early performance questions revived. 1957; and the Society of Engineering
1900s, Frederick W Taylor began to Early in the war, the British began Psychologists, a division in the
quantitatively look at ways to organ- the first true ergonomic research cen- American Psychological Association,
ize work and manage workers to ter-the Applied Psychology Unit of in 1957. With membership available
increase output. His books, Principles Cambridge University under Sir to qualified individuals in all fields,
of Scientific Management (1911) and Frederic Bartlett, another pioneer in the Human Factors Society came to
Shop il1anagement (1919) are consid- the field. In the United States during be viewed as the ergonomic profes-
ered classics in ergonomics and in- World War II, ergonomics, or engi- sional organization in the United
dustrial engineering. In one instance, neering psychology as it was called, States, with human factors the pre-
Taylor experimented by giving achieved the status of a recognized ferred term for the field.
workers shovels of different sizes to discipline. Within the military, per- Today, the HFS has nearly 4,800
see which shovel resulted in the plexing problems arose: experienced members. Because of its early ties to
maximum productivity over an en- pilots crashed their aircraft on take psychology, HFS membership is still
tire work shift. At about the same off; bombs were dropped on wrong about 45% psychologists, but the
time, Frank and Lillian Gilbreth targets; and submarine operators number of professionals from other
were working on time and motion failed to detect enemy ships or mis- fields such as engineering, medicine,
analysis techniques for consistently takenly attacked marine life. and the life sciences, computer sci-
analyzing work activities. The work Often, investigators found that the ence, and business have been in-
by Taylor and the Gilbreths gener- equipment had functioned reliably creasing yearly. Occupational or in-
ally is regarded as the beginning of and the operators were among the dustrial ergonomics is one of the
the scientific study of the relation- most qualified. most active areas of interest within
ship of workers and work. In many cases, however, it was recog- the Society.
nized that the design of a weapon was
One unfortunate outcome of the at fault. It may have called for superhu-
early work of Taylor and the Gilbre- man abilities, interfered with existing DISTINGUISHING FEATURES OF
ths is the misconception that there is habits, or in other ways encouraged ERGONOMICS
one best way. Attempts to design human errors (Grether, 19(8), Throughout its history, ergonom-
work activities into the one best way Put simply, the demands of oper- ics has had two distinguishing fea-
for all workers as a group may not be ating the equipment exceeded the tures-its interdisciplinary nature
appropriate for each individual human expectations and ability to and its systems approach to the
(Christensen, 1987). Ergonomics cope with them. human-work relationship. Together,
takes into consideration the individ- Following the war, several military these features tend to set ergonomics
ual differences among workers, and human engineering research facili- apart from other disciplines.
designs a work environment flexible ties were established in the United Ergonomics is interdisciplinary in
enough to accommodate this varia- States to understand and solve the so nature in that it draws on any and all
bility without sacrificing safety or called human-machine problems. In scientific and human related disci-
productivity. For example, when addition, research grants went to sev- plines to obtain relevant knowledge
conducting a study such as Taylor's eral universities to begin building about a situation. The areas of
shovel study, one should determine the knowledge base about humans knowledge consulted often are re-
the best tool for each individual and their relationship to equipment. ferred to as ergonomic databases
worker, not just for the workers as a In these facilities, ergonomics be- (See Table).
group. came deeply rooted in the design Within ergonomics, knowledge
During World War I, the military and development of most defense about human performance, bio-
was particularly interested in rapidly related equipment and systems. mechanics, and anthropometry is
selecting, classifying, and training With their efforts in research at available to ergonomists; however,
men for a variety of jobs. Ergonomic these facilities, Paul M. Fitts, Frank- fields outside of ergonomics also are
questions about the relationship be- lyn V. Taylor, and Alphonse consulted. For example, ergonomics
tween the criteria for selection of Chapanis established reputations as draws heavily on various areas of

106 AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3


Sluchak

psychology for knowledge about


human information acquisition and
processing relevant to mental tasks.
TABLE
Similarly, ergonomics draws on the Ergonomic Databases
life sciences for knowledge of human
Disciplines Consulted Knowledge Used
physical/physiological capabilities
for manual tasks. The willingness to
• Ergonomics
use knowledge from other fields per- o Human performance -Motor skills
mits the ergonomist to take a -Reaction
broader, systems perspective of an
o Biomechanics -Muscular strength
occupational setting.
-Coordination
Ergonomists view the human,
tool, task, workstation, and environ- o Anthropometry -Body dimensions
ment as a complex system of inter- • Psychology -Attention
acting components. This complex -Motivation
system is depicted in Figure 1, which o Perception -Sensory recognition
also lists many of the factors consid-
o Cognition -Memory
ered ergonomically important for -Decision making
each of the components.
At the center of the systems ap- • Life Sciences/Medicine -Vision, audition, etc.
-Human physiology
proach is the human. Immediately
-Effects of stress
affecting the human are the tool,
task, and workstation components. • Engineering -Time and motion analysis
Lastly, the all-encompassing envi- -Equipment design
ronment consists of physical factors • Personnel management -Training techniques
and other managerial/operational
considerations which may have a di-
rect or indirect influence on the
human or the other components. In Mounling UUingITVoiStinglBending
this article, the collection of task, Location Work Methods
Weight WOIk Pace
tool, workstation, and environment Grip Rest Breaks
components is referred to as the Vibration
Repetition
workplace or the job. Posture
Using the systems approach, er- Force
gonomists center their attention on
the human and the effects of the
surrounding workplace components
on the human. Typically, the human
under consideration is the primary
worker (e.g., assembler, secretary,
dock worker), but other personnel
who occasionally work in the area
(e.g., managers, housekeeping, or in- Education
Training
stallation and maintenance person- MOlivalion
nel) and who may be affected by the Conditioning
workplace are kept in mind. Knowl- Furniture
Seating
WORKSTATION Anthropometry
Job Satisfaction
edge of the human abilities and limi- Work Surtace Personal Prolective Equipment
Fixtures/Jigs
tations, drawn from the ergonomic Heighl/ReachIClearance Dimensions
databases, is used to assess the im-
pact on the human of all the
workplace components, either indi-
OSHA Regulations
vidually or in combination. This
U~~:~
Legal Considerations
broad perspective is a necessary part
Temperature
ENVIRONMENT Ethical Considerations
Medical Management
of the ergonomic systems approach. Management Commilment
For example, in a manual assem-
bly job where CTDs are a concern, it
Figure 1: Ergonomic job considerations.
is insufficient to concentrate on

AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3 107


Ergonomics

human considerations only (e.g., two distinguishing features: an inter- and employee involvement in the
physical conditioning, training, pro- disciplinary nature and a systems program. The OSHA guidelines
tective equipment, and anthropome- approach. The physical and mental spell out four steps:
try). The ergonomist must take a capabilities of the worker, gathered 1. Obtain management commit-
broader view of the situation and from many relevant disciplines, pro- ment for a policy of ergonomic
evaluate the individual effects of the vide the basis against which the task, responsibility and accountability
task (force, repetition, hand posture tools, and workstation are evaluated. at all levels of the organization.
while performing the task, overall The environment is the backdrop 2. Document the program in writ-
work pace, and frequency of rest against which overall workplace im- ing; communicate it to all employ-
breaks); tools (location and mounting provement is sought. Ergonomics at- ees.
of tools to encourage a neutral wrist tempts to mold an ergonomically 3. Educate and involve employees
posture, or use of torque attenuating sound workplace through the itera- in the recognition, reporting, anal-
grips); workstation (bench height tive application of the traditional ysis, and resolution of ergonomic
needed for the worker and the task, problem solving methodology. problems. Organize teams to sys-
or adjustable fixtures for use as a tematically perform this work.
work surface to position and hold the FOCUS AND ELEMENTS OF AN 4. Establish means to monitor the
part); and environment (tempera- ERGONOMIC PROGRAM progress of the program.
ture, pressure on workers to produce, The goal of ergonomics is to match The OSHA guidelines discuss
or management attitude toward the demands of the job to the capa- four elements of an ergonomic pro-
workers). bilities of the worker. Thus, the gram.
Further, the ergonomist must focus is clear: Fit the job to the
evaluate the effect on the human of worker, not the worker to the job. Worksite Analysis
all possible workplace interactions Perhaps the best prescription for The intent of this analysis is to
(e.g., high temperatures could lead to an ergonomic program is that de- determine if any ergonomic hazards
perspiration and the need for greater scribed in OSHA 3123, Ergonomics exist in the workplace. OSHA 3123
hand force than expected to hold a Program Management Guidelines for includes a checklist which might be
tool or part). In essence, the ergon- Meatpacking Plants, (U.S. Depart- used during a worksite analysis. Ad-
omist views the system as a gestalt- ment of Labor, 1990) which takes a ditional checklists can be found in
more than the sum of the individual systematic approach. OSHA 3123 publications from Eastman-Kodak
components-and evaluates it appro- was written to address the growing (1983) and the National Safety
priately. number of CTDs and other work Council (1988). Unlike the OSHA
The methodology used in the sys- related ergonomic problems in the ergonomic checklist which is di-
tems approach is traditional problem- meatpacking industry. Regardless of rected at CTDs, both of these check-
solving: the industry, the OSHA ergonomic lists are directed at larger muscle
1. Define the problem; specify the guidelines can be adapted for use in groups and wider consideration of
objectives of any solution. any company. the workplace (See Figure 2).
2. Formulate alternatives. The OSHA ergonomic guidelines During a worksite analysis, re-
3. Evaluate the alternatives against are intended to "provide information viewers should be particularly alert
the objectives. on steps employers should take: to worker instituted changes to the
4. Select the best and try it. 1. To determine if they have ergon- workplace. Tape, extra padding or
S. Repeat the process until satisfied omic related problems in their "homemade" fixtures are typically
with the results. workplaces. indicative of potential ergonomic
This ergonomic methodology is 2. To identify the nature and loca- hazards.
analogous to the nursing process: tion of those problems. It is important that a "qualified"
assessment, planning, implementa- 3. To implement measures to re- ergonomic person conduct the re-
tion, and evaluation. This methodol- duce or eliminate them" (U.S. view. Some companies can hire ei-
ogy should lead to an improved Department of Labor, 1990). ther a full time ergonomist or an
workplace, especially when com- Detailed discussion of OSHA 3123 ergonomic consultant. Suggestions
bined with the broad view taken by is beyond the scope of this article, for choosing an ergonomic consultant
the ergonomist in the systems ap- but significant aspects are men- are discussed later in this article.
proach. Defining problems, deter- tioned. Also, supplemental materials Companies may want to have other
mining where they exist and their beyond those mentioned in the ergonomic trained individuals on
extent, and then developing and ap- OSHA ergonomic guidelines are sug- site. Several ergonomic short courses
plying solutions are the basic ele- gested. are available in the United States,
ments of an ergonomic program, The thrust of the early work in an typically during the summer. For
which is addressed next. ergonomic program is obtaining the example:
Sound ergonomic programs have requisite management commitment • University of Michigan (Ann

108 AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3


Sluchak

Arbor): "Occupational Ergonom-


ics," "Human Factors Engineer-
ing;"
• University of Lowell (MA):
"Human Factors/Ergonomics;" Physical Demands
• National Safety Council (Chicago,
IL): "Fundamentals of Occupa-
tional Ergonomics;" o Does the task require strenuous two-hand lifting?
• Harvard School of Public Health o Lifting at too great a horizontal distance
(Boston, MA): "Industrial Ergo-
nomics: Human Factors in
o Lifting more than once per minute
Occupational Health and Safety;" o Lifting over too great a vertical distance
• University of North Carolina o Does the task require strenuous one-hand lifting and reaching?
(Chapel Hill): "Workplace Ergon- (Such as too long a reach feeding parts into a machine)
. "
omics.
This listing is not all inclusive, nor o Are lifts awkward because they are near the floor, above the
is it an endorsement of any of these shoulders, or too far from the body?
courses. Attendance at these short o Does the job require twisting while lifting?
courses can increase one's under- o Must the worker handle difficult-to-grasp items? (Are the items
standing of ergonomics and its bene-
fits. However, it is important to note difficult to reach? Is the hand-hold poor?)
that completion does not make one Does the job require continual manual handling of materials?
an ergonomist. Does the job require handling of oversized objects?
Does the job require two-person lifting?
Hazard Prevention and Control
The goal of a true ergonomic pro- Must force be exerted in an awkward position (for example, to
gram is to change the workplace to the side, overhead, or at extended reaches)?
accommodate the worker. One hier- Is help for heavy lifting or exerting force unavailable?
archical model for hazard prevention
Does the job involve peak loads of muscular effort?
through ergonomics is promoted by
Christensen (1987): How often do peak loads occur?
Design-Remooe-Guard- Warn- How long do they last?
(Train). The first two components Can the job be designed to alternate periods of exertion
constitute engineering controls as
defined by OSHA. That is, either the and rest?
hazard is designed out of the Can the job be designed to alternate periods of static effort
workplace or the worker is totally and movement?
separated from the hazard.
Is the pace of material handling determined by a machine?
• Design: Most effective is a rede-
sign of the job which totally elimi- (Feeding machines, conveyors, etc.)
nates a hazard. That is, no hazard, Does the job lack material handling aids such as air hoists
no injury. or scissor tables?
• Remove: Give the worker the abil-
Does the job involve static muscle loading (such as holding
ity to perform the work without
direct personal contact with the or carrying)?
hazards. Remotely operated Does the job involve the use of hand tools that are difficult
equipment, or even robotics, are to grasp?
possible solutions.
The third component is a type of Is there a high level of hand-tool vibration?
work practice control, in that the Must the worker stand on a hard surface for 45% or more of the
worker is required to follow some work shift?
procedure which is otherwise extra-
Is there frequent daily stair or ladder climbing?
neous to the job. In some respects,
this component also relates to per-
sonal protective equipment.
• Guard: If a worker must perform a
hazardous job, place a physical Figure 2: Workplace checklist. Excerpted from the National Safety Council (1988).

AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3 109


Ergonomics

barrier between the worker and found to have a degree in ceramics ence in ergonomics, preferably in
the hazard which minimizes the (pottery), but only after the equip- the specific industry or a related
chances of injury. ment he was selling had caused in- one.
The fourth component might be jury to several workers. Thus, for • Check the academic credentials of
viewed as administrative in nature. those seeking to hire an ergonomic the consultant. Most recognized
• Warn: When no other engineering consultant, caveat emptor-let the ergonomists or human factors pro-
controls are possible, the worker buyer beware-applies. fessionals possess some graduate
must be made aware of any poten- Currently, ergonomists or human training in the field, particularly in
tial hazard in the scope of the job. factors professionals are not certified. psychology, engineering, or physi-
This may involve education and However, the Human Factors Soci- ology. Again, check the directories
demonstration about a particular ety and the American Industrial Hy- of ergonomic graduate programs
workplace, as well as the judicious giene Association are discussing the mentioned earlier.
placement of appropriate warning possi biliry, Until certification be- • Determine the professional socie-
signs near hazards. comes a reality, the following sugges- ties to which the consultant be-
The last component of the hierarchy, tions will help in the search for a longs. The Human Factors Soci-
Train, is a necessary part of all jobs, qualified ergonomic consultant: ety, the Ergonomics Society of
and is discussed below. • Check with peers or trade associa- Great Britain, and the American
tions within one's industry. They Industrial Hygiene Association are
Medical Management may have someone they recom- three of 19 professional societies
OSHA 3123 covers this section mend highly. of relevance to ergonomics in the
well, especially pointing out the • Consult the company insurance Handbook ofHuman Factors (Chris-
major responsibilities of the occupa- carrier. They may have ergo- tensen, 1987). Often these socie-
tional health nurse. Particular atten- nomists on staff or a list of recom- ties screen prospective members
tion should be paid to the discussion mendations. to maintain the credibility of the
of techniques for treating CTDs. • Find out which universities in the society. (For example, to become
area have a graduate program in a [full] Member of the Human
Training and Education ergonomic or human factors. Call Factors Society, an individual
Training is not a substitute for the program directors, and inquire must have at least a bachelor's
engineering control of ergonomic about consultants for the particu- degree and S years experience in
hazards. However, it is a necessary lar industry. A Directory of Human human factors work.) Most reputa-
part of every worker's experience. Factors Graduate Programs in the ble consultants belong to several
Keep in mind that under conditions United States and Canada (Human societies.
of stress or fatigue, training can break Factors Society, 1991) lists 70 er- • Call the federal and local OSHA
down. The human-machine prob- gonomics graduate programs in offices. Ask if any complaints have
lems among World War II pilots and the United States. A similar publi- been filed against the consultant,
submarine operators are indicative of cation, International Directory of or if they recommend the candi-
situations where extensive selection Education Programs in Ergonomics/ date. (Ergonomists at the federal
and training failed. Care should be Human Factors (Pearson, 1988), OSHA office have stated that if
taken to see that all training given to lists S9 programs in the United they do not recommend an ergo-
employees is well done and fre- States and several others from nomist highly, the consultant
quently reinforced. around the world. should be carefully checked.)
• Call the local OSHA office to de- Once an ergonomist is chosen,
CHOOSING AN ERGONOMIC termine if they maintain a list of meet with the consultant to ensure
CONSULTANT recommended ergonomists for the that the attitude and approach of the
As a result of the interest in ergo- particular industry. expert matches that of the company.
nomics, many firms are trying to hire • Consult the Directory of Human A good consultant should generally
a consulting ergonomist and some Factors/Ergonomics Consultants offer the following items in any dis-
have reported problems. The Rocky (Human Factors Society, 1988), cussion of an ergonomic program for
Mountain News ("Concerns for safety which lists 99 individuals and nine a company.
of computers users spawn bogus ex- companies. • Familiarity with OSHA 3123.
perts," January 29, 1991, p. 4) re- Once a prospective list is assem- • To conduct an initial review of the
ferred to ergonomics as the new bled, verify the credentials of the site goals/objectives for the ergo-
"snake oil." It reported furniture and consultants. nomics program.
other salespersons in San Francisco • Check references to determine if • To develop a plan for awareness,
attaching "ergonomist" to their title work has been acceptable to previ- education and involvement of all
in hopes of making a sale. In one ous clients. Ideally, the consultant employees in the company/site.
instance, a self titled ergonomist was should have several years experi- • Recommendations for the contin-

110 AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3


Sluchak

uous improvement of the committee and the ergonomic teams ered in light of the possible alterna-
workplace by moving from short because of the day to day contact tives. These words from Weiner
term immediate actions to long between the occupational health (1950), also cited by Christensen
term engineering changes to the nurse and the employees. (1987), sum up the problem of taking
equipment, facilities, and proce- The occupational health nurse a narrow, short term view of the
dures within the workplace. must remain alert to all actual and workplace, and the consequences of
• Plans for the company to continue potential ergonomic problems in the failing to actively strive for improved
its ergonomic program after the workplace, and bring these promptly ergonomic working conditions:
consultant is gone. to the attention of the analysis and It is a degradation to a human being to
correction teams established by the chain him to an oar and usc him as a
source of power; bur it is an almost
THE OCCUPATIONAL HEALTH ergonomic program. Whether alone equal degradation to assign him purely
NURSE AND ERGONOMICS or one of several ergonomics aware repetitive tasks in a factory, which
The occupational health nurse has professionals, the occupational demand less than a millionth of his
a key role in the ergonomic program health nurse has a major role in the brainpower. Bur it is simpler to organ-
ize a factory or galley which uses indi-
at any work site or company. Every ergonomic program at any work site vidual human being for a trivial fraction
occupational health nurse should be or company. of their worth than it is to provide a
familiar with the basics of OSHA world in which they can grow to their
3123. In many companies, the occu- SUMMARY full stature (Weiner, 1950).
pational health nurse may be the Ergonomics is not a panacea. Er-
only ergonomics-assare individual, that gonomics focuses first on fitting the REFERENCES
is, the only professional with some job to the worker, then on fitting the BNA (Bureau of National Affairs). (1991).
Cllmlliotive Trauma Disorders ill the
familiarity or training in ergonomics. worker into the job. The appropriate 1V0rl.plflce: Costs, Preoention 0110 Progress.
The occupational health nurse will application of ergonomic principles, BSP-204.
be involved in much of the work of while keeping in mind the individual Christensen, j.M. (1987). The human factors
starting an ergonomic program. The differences among workers, will lead profession. In: Salvendy, G. (Ed.) HOllo-
nurse can help make the case for an to improvement in the health and hook of Human Factors. New York, NY:
John Wiley & Sons.
ergonomic program by citing perti- safety of any occupational setting. Christensen, j.M. (1988). Human factors defi-
nent injury and illness statistics, and Perhaps the real significance of nitions. Human Factors Society Bulletin,
the workers' compensation costs as- ergonomic programs is best consid- . 31(3),8-9.
sociated with those injuries and ill-
nesses. Subsequently, the occupa-
tional health nurse can actively
participate in writing the company Ergonomics
policy on ergonomics, insuring its IN SUMMARY
completeness and coverage of all Ergonomics: Origins, Focus and Implementation Considera-
employees. tions. Sluchak, T.J. AAOHN Journal 1992; 40(3):105-112.
Perhaps the most time consuming
job of the occupational health nurse
will be the education of all employ- 1 • Ergonomics (or human factors) is defined as the design or
modification of the workplace to match human character-
ees about ergonomics, and involve- istics and capabilities. Its goal is to match the demands
and requirements of the job to the abilities and capabili-
ment in the creation of safety and
ties of the worker.
health committees. The develop-
ment of procedures to monitor the Sound ergonomics programs are those which take advan-
progress of the ergonomic program,
through the analysis of the injury/
2 • tage of the two distinguishing features of ergonomics: its
interdisciplinary nature and its systems approach.
illness trends is a natural extension of
the current role of the occupational
health nurse in most occupational 3 • Ergonomics Program Management Guidelines for Meat-
packing Plants (OSHA 3123) presents an excellent pre-
settings. Finally, the occupational scription for an ergonomics program. The guidelines can
health nurse may be asked to assist be adapted for use in any company.
management in hiring professional
Occupational health nurses must remain alert to all actual
ergonomics help.
Once the program is underway, 4 • and potential ergonomic problems in the workplace,
acting as the eyes and ears of the safety and health
the occupational health nurse will be
committee and the ergonomics teams, and quickly direct-
very active. The occupational health ing their attention to problematic work areas.
nurse will most likely be the eyes
and ears of the safety and health

AAOHN JOURNAL, MARCH 1992, VOL. 40, NO.3 111


Ergonomics

Eastman-Kodak. (1983). Ergonomic Design for Ullited States alit! Canada. Santa Monica, for ,Ueatpackillg Plants. OSHA 3123. Wash-
People at Work: Volllllle I. Belmont, CA: CA: Human Factors Society. ington, DC.
Lifetime Learning Publications. National Safety Council. (1988). Ergonomics: A Weiner, N. (1950). The Human Use of Human
Grether, WF. (1968). Engineering psychology Practical Gllide. Beings: Cybemetics and Society. Boston, MA:
in the lJnited States. America» Psychologist, Pearson. R.G. (Ed.) (1988). lnternationalDirec- Houghton Mifflin Co.
23(10),743-751. to,)' of Educatiosa! Programs in Ergonomicsl
Human Factors Society. (1988). Directory of HIIIIIOIi Factors. International Ergonomics
ABOUT THE AUTHOR: Mr. Slu-
Human Factors/Ergonomics Oonsultants. Association. Available from Human Fac-
Santa Monica, CA: Human Factors Soci- tors Society, Santa Monica, CA. chak is Human Factors Engineer,
ety. U.S. Department of Labor. (1990). Occupa- International Business Machines
Human Factors Society. (1991). Directory of tional Safety and Health Administration. Corporation; Human Factorsl
Human Factors Gmduatr Programs ill the Erganomia Program M01lflgellielit Gllidelilles Store Systems, Raleigh, NC.

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