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  • De Gracia, Benzaida Mae

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    This document provides a summary of Benzaid Mae De Gracia's educational background, certifications, work experience, skills, and character references. She graduated cum laude with a Bachelor's Degree in Elementary Education in 2023. Her work experience includes being a Customer Service Representative at SITEL Philippines and a Cashier at Sirmata Eco Farm & Nature Park. She has good communication, multi-tasking, investigation, time management, and computer skills. Her character references include the owner of Sirmata Eco Farm and officials from Interworld Colleges Foundation and the Bureau of Fire Protection.

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    DE GRACIA, BENZAIDA MAE

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    This document provides a summary of Benzaid Mae De Gracia's educational background, certifications, work experience, skills, and character references. She graduated cum laude with a Bachelor's Degree in Elementary Education in 2023. Her work experience includes being a Customer Service Representative at SITEL Philippines and a Cashier at Sirmata Eco Farm & Nature Park. She has good communication, multi-tasking, investigation, time management, and computer skills. Her character references include the owner of Sirmata Eco Farm and officials from Interworld Colleges Foundation and the Bureau of Fire Protection.

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    4 views1 page

    De Gracia, Benzaida Mae

    Uploaded by

    benzaidamaedegracia8
    This document provides a summary of Benzaid Mae De Gracia's educational background, certifications, work experience, skills, and character references. She graduated cum laude with a Bachelor's Degree in Elementary Education in 2023. Her work experience includes being a Customer Service Representative at SITEL Philippines and a Cashier at Sirmata Eco Farm & Nature Park. She has good communication, multi-tasking, investigation, time management, and computer skills. Her character references include the owner of Sirmata Eco Farm and officials from Interworld Colleges Foundation and the Bureau of Fire Protection.

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    of 1

    BENZAIDA MAE

    DE GRACIA
    09095054911
    benzaidamaedegracia8@gmail.com
    176 P. Joaquin Street, District VI, Cuyapo, Nueva Ecija,
    Philippines, 3117

    EDUCATIONAL BACKGROUND
    OBJECTIVE
    Bachelor of Elementary Education
    To apply and expand my knowledge
    and skills as well as to learn other CUM LAUDE
    things that optimizes personal and 2022 - 2023
    professional growth. A passionate and
    Interworld Colleges Foundation, Inc.
    dedicated fresh graduate with
    exceptional interpersonal skills and a
    passion for making a positive impact Accountancy, Business, and Management
    with others. With Honors & Excellence Award in Arts
    2018 - 2019
    CERTIFICATIONS Cuyapo National High School
    SEAMEO Thursday Teacher Training
    Interactive Webinar Fifth Honorable Mention
    Statistical Tools on Research Projects 2012 - 2013
    2nd SEAMEO-QS Higher Education Forum
    Democrito M. Jose Elementary School
    (Virtual)
    Webinar in celebration of World Teachers’
    Day 2022 with the theme “The WORK EXPERIENCE
    Transformation of Education Begins with SITEL Philippines
    Teachers” September 2023 - Present
    Teaching Internship at Dolores Ongsiako
    Central Elementary School Customer Service Representative
    Call Center Training Maintained customer satisfaction with forward-thinking strategies focused on
    addressing customer needs and resolving concerns.
    Sangguniang Kabataan Mandatory Developed customer service policies and procedures to meet and exceed
    Training industry service standards.
    Handled customer inquiries and suggestions courteously and professionally.
    Actively listened to customers, handled concerns quickly and escalated major
    SKILLS issues to supervisor.
    Educated customers about billing, payment processing and support pol

    Good Communication Skills Sirmata Eco Farm & Nature Park


    Multi-tasking Skills
    May 2023 - September 2023
    Investigation Skills
    Time Management Skills Cashier
    Responded to customer requests, offering excellent support and tailored
    Fluent in English and Filipino recommendations to address needs.
    Computer Skills Delivered exceptional customer service to every customer by leveraging
    extensive knowledge of products and services and creating welcoming,
    Problem-solving Skills positive experiences.

    Flexible and Adaptable


    Can do work independently CHARACTER REFERENCES
    Dra. Kimberly P. Esteban-Vidal FSSUPT. Marvin T. Carbonel
    Owner of Sirmata Eco Farm & Nature Park Fire Senior Superintendent, BFP Region 3

    Cesar C. Gaspar Benny R. Aguinaldo


    College Registrar - ICF OIC Education - ICF

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