A STUDY ON CONSUMER SATISFACTION ON ELECTRIC CARS IN

COIMBATORE CITY

QUESTIONNAIRE

1. Name :

2. Designation :

3. Gender a) Male b) Female

4. Age a) 18 – 30 b) 30– 40

c) 40 – 50 d) 50– 60

e) Above 60

5. Marital Status

a) Single b) Married

6. Educational Qualification:

a) No formal Education b) School Level

c) Bachelor’s Degree d) Master’s Degree

e) Doctorate Degree

7. Employment Status

a) Public Company b) Private Company

c) Self Employed d) Unemployed

8. Monthly income

a) Up to Rs. 25000 b) Rs. 25001 – Rs. 50000

c) Rs. 50001 – Rs. 100000 d) Above Rs. 100000

9. Type of Family

a) Nuclear Family b) Joint Family

10. Vehicle purchase funding option

a) Self-Funding b) Bank Finance

Which electric cars companies are you satisfied with?

(HS- Highly Satisfied, S-Satisfied, N-Neutral, D-Dissatisfied, HD-Highly Dissatisfied)

S.No. Statements HS S N D HD

11 BMW

12 Hyundai

13 Tata Motors

14 Mahindra electric

15 Others

The satisfaction level of the respondents

S.No. Statements HS S N D HD

16 Price

17 Mileage

18 Charging station

19 Safety

20 Maintenance Charge

21 After Sales Service

22 Availability of spare parts

23. Suggestions if any: