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Synxis How To
Synxis How To
Description
If green it is live
Change the names here too
Go into each specific line and change
Policies
If you want to change a rate code to have a specific policy, move left to right
Rates
Rat econfig
If you cant find a code (maybe inactive/active)
Click pencil
Type in
o Corp needs to be negotiated
o Keep code to PMS similar
Mark if commissionable or not
Where is it derived from? Can make a default for specifics
If you cant find specific code ther might be a LOS on or lead time booking
Description
o If it is a gds make sure good description
Assignment
o Select room to sell and drag right
Channel assignment
o Make sure same ones click as on the top
o Confidential for a member rate or promo rate
o Need voice ( if call center) pms, booking engine, and mobine
? connect channel
o OTA is here
o If it is nto here u need to contact synxis
Rate access (don’t click)
Load rate
o Related tasks
o Rate pricing
o Add Floor and CL, STD, decimal
o Edit the offer , LOS you can add
o Mkee sure all the room types needed are selecte d
o Make sure of the additional % or what not off is ok
Rate pricing
Name the seasons
Select date range ( put floor price)
Put contracted rate for FL and CL, but CL is contracted
Click down arrow to change all future rate
Create blackout dates
Rate changing
Manage
Avail
Rate override
Select rate to change
Click override rate pricing
Click save
Restrictions
Manage
Avail
Stay restrictions
Room Restrictions
Same way as above but if you don’t see it click room and generate
To fix issues
Go back to the stay restriction
Then click then save
The remove click bottom
Reports
Report
Channel
Channel prodc
General report
Manage reservation
R is confirm
X is cancel
Promotions
Rate
Promotion
Activate the slash pricing
Add new branch
Set up effective start dates and end date
Effective #
Booking Links
Synxis bookin engine
Type
Company
Promo
Company
Type
Access
Generate link
Promo should be rate code or group name
Is rate live
Rate
GDS LOS viewership
Gds rate translation
Click code
View
If green it is live
If not green
Search corp
Contain: put in the company
Clikc add work request
Click create rate translation
If PCCc code, type in the office ID
If not recognized, add ** at end
All the way at the bottom you find name, sleect box, submit work request, should be fixed in 24
hours or less
Copy rate
Rate copy
Double click
Scroll down same hotel
Click rate confi
Change rate code**
Find rate in rate config