MELODY JOY ALMADEN

Customer Service Representative

Objective

I am seeking a role that allows me to apply and

further develop the skills and expertise I acquired
as a former customer experience and sales
representative. With a proven history of
delivering exceptional service and a keen eye for
+63 912 2755900 detail in managing betting transactions, I aspire
mldyjy.a@gmail.com to make a valuable contribution to the team's
Purok Mangga, Lower la achievements.
Union, Mankilam, Tagum
City, Davao del Norte Work Experience
8100, Philippines
Customer Experience Representative
Alorica Davao
Personal Data
·Served as a guest service representative for
• Nationality : Filipino Caesars Entertainment.
• Gender : Female
Handled guest complaints and resolved
• Civil Status : Single
issues promptly and courteously.
• Date of Birth : Oct. 22, 2002
• Place of Birth : Tagum City Sales Representative
• Language : English, Small Town Lottery - Tagum
Tagalog Accurately encoded bet numbers for bettors,
ensuring precision and efficiency in
Character References transactions.

1. Sarah Mae C. Gingo Collaborated with team members to ensure

Alorica Davao - Lead Agent smooth operations.
0938-913-4561
Education
2. Princess Beltran
Alorica Davao - Top Agent CARD-MRI Development Institute Inc.
0951-519-5037 Accountancy, Business and Management
2019 - 2021
3. Dangeline Subo Hapay
Alorica Davao - Former TM Tagum City National Comprehensive High School
0907-548-8320 2015 -2019