State of Connecticut

Situation Report
Department of Emergency Services
Dannel P. Malloy, Governor & Public Protection

Winter Storm October 29, 2011

Report Period: November 5, 2011 0600 hrs – November 5, 2011 1100 hrs
Situation Report #36

Storm Irene Informational Update: FEMA will continue to accept registrations from Storm Irene for Individual
Assistance until November 15, 2011.

State Emergency Operations Center Activation Level: Full Activation

On Saturday October 29, 2011 at 2:00 PM Governor Dannel Malloy activated the State Emergency Operations Center.
The State EOC is fully staffed with additional partners.

At the request of Governor Malloy, the President has issued an emergency declaration FEMAA-3324-EM for the
State of Connecticut. This emergency declaration authorizes FEMA to provide emergency protective measures,
limited to direct federal assistance, at 75 percent federal funding. This assistance is for all eight counties in the State
of Connecticut.

Summary
Statewide, power outages and debris removal continue to be the major problems. Local entities continue to
staff shelters and warming centers. Debris Management, Commodities, Mass Care & Sheltering, Fuel, and
Communications Restoration Task Forces continue to coordinate services. A total of nine storm related fatalities
have been reported due to injury sustained in a fall, motor vehicle related accidents, fire and carbon monoxide
poisonings.

The following notice is posted on the DEMHS Web Site Notification Page:
Notification for regular work hours on Friday November 4:
All state employees, including non-essential employees, are expected to report to work as scheduled unless their
worksite is closed and they have not been required to report to an alternate office. A list of state buildings that are
currently closed can be found on www.ct.gov. Non-essential employees may also contact their worksites directly to
verify their building status. In some cases, employees may be asked to report to alternate worksites due to agency
operating needs. Please contact your agency for that information.
Department of Transportation employees should call 860-594-3110 for updates on reporting to work.

Department of Consumer Protection

Nothing new to report this period
Gov. Malloy signed an executive order on 11/3/11; the executive order temporarily suspends a state regulation
prohibiting the refueling of a propane tank by anyone other than the company that owns the tank.
DCP is still receiving a few complaints of price gouging at gas stations

Weather Report
Saturday Day: Mainly sunny. High 52F. Winds N at 5 to 10 mph
Saturday Night: Clear skies. Low 32F. Winds light and variable

Emergency Support Function (ESF) Reports

ESF 1 - Transportation
Department of Transportation
Bradley: Off generator power and in normal operations

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 Bus: Still some detours in Hartford due to road limitations.
Rail: All rail services on regular schedules. However, two items of note. Today, Saturday morning, there is a Metro-
North Emergency Preparedness Drill in New Canaan train station. Amtrak is replacing bridges in Stonington today and
tomorrow on the New York to Boston route. No service starting at 4PM today through tomorrow. No alternate
service being provided.
Special: Ashbritt has been authorized to use the old Watertown Drive-in to stage debris throughout the clean-up
efforts.
Town Outreach: To New Milford - (3) trucks, (6) personnel, (1) chipper, (1) pay loader
To Enfield - (1) ground crew, (1) chipper crew
To E. Hartford - (1) ground crew, (1) chipper crew
Rt 71 - Planned closure - should be open by 1300
ESF 2 – Communications
Public Safety Communications
Municipal situation reports continue to be monitored for public safety communication system issues. No outstanding
requests for assistance received as of time of this report.
DESPP/CTS reporting 7 sites on backup generator power with one site on a deployable generator. 0 Troops remain
on generator No Troops report 911 issues.
Fueling of generators is a challenge among the public safety EFS2 community. Site access due to downed power
lines, poles, and trees poses a challenging environment.
Public Communications
All wireless providers report multiple sites on generator power. Some sites adversely affected by backhaul issues as
well.
Continuous communications continue with commercial wireless carriers, wireline providers, and VoIP providers.
Numbers continue to improve as power and backhaul are restored.
Site access has improved but wires in the roads continue to be a challenge
Although the debris removal is improving it continues to be a challenge in the restoration of power thus restoral
of wireline and wireless communications to pre-storm levels
Communications Task Force
Last Task Force Meeting: 11/4 3PM
Next Task Force Mtg: 11/5 3PM
General Update:
Attendees: AT&T, Sprint, Comcast, Verizon, T-Mobile, Cablevision, Charter, FEMA, HHS – OES, Cox
Wireless Summary: Progress continues to be made on restoration of cell towers and wireless coverage. < 10% of sites
statewide are down as of today. This is reduced from a high of roughly 35% of sites down Tuesday morning. Most
wireless providers reporting close to normal operations.
Cable/VOIP Summary: Restoration continuing to track with commercial power restoration. Core networks are in
good-shape. Dropped lines are being repaired; however more dropped lines are likely to be discovered as power is
restored. Providers are maintaining increased staffing levels throughout the weekend or until services are back to
normal. Continue to reinforce the need to “unplug, wait, replug” cable equipment after power returns.
AT&T – Released from the EOC
Wireless - 9 down as of this morning (<1%), Sufficient generation capability in place. Generators are at all sites where
power is the only issue. – Reporting Business as Usual on wireless.
Wireline - As of this morning there are 4,000 customer phone line reported outages (.3%). Customers are given a 24
hour estimate from time of report. (Close to Business as Usual)
Verizon – NO AM REPORT
Landline - minimal damage observed. Once power is restored the company will have a better gauge as to the impact.
Reporting normal (pre-storm) trouble reports.
Wireless - 1% of sites are Out of Service (OOS) mostly backhaul and 16% are on generator. Most of the OOS sites
have overlap from working towers. Have made calls to all municipalities.
Sprint – NO AM REPORT
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76 sites are still out (9% of total towers). Expecting all power issues will be resolved by the end of the day. A couple
of sites are with equipment damage that will take longer to repair. All municipalities have been contacted, 163 direct
conversations.
T-Mobile – NO AM REPORT
Currently operating at 93% with some 59 sites down. Power issues on 91-corridor with commercial power.
Cablevision – NO AM REPORT
Making progress since yesterday, reports that 8K customers are out of service (down from 12K yesterday PM). This
represents about 4% of its customers in the state. 325 people have been deployed to the field, including 56 from out
of state. 400 drops being worked.
Charter – NO AM REPORT Continued progress, but slowing. Currently 27,000 customers are out of service. Expecting
restoration of Willimantic by 9pm this evening. New Milford (11/11) and Newtown (11/12) are later based on power
projections. Receiving 20 additional crews from out of state will be in today and tomorrow. There are 160 crews in
the field today.
Comcast – 5,866 customer lines down and assigned for repair. 200 additional crews are working through the
weekend. Plant integrity is at 91% overall. Over 400 generators have been deployed to the field. 80% of current
outages attributed to power. New Haven, Branford and Groton have been removed from storm mode.
Cox – 350 generators deployed, 300 crews in the field from across the company fixing drops (normally 60 crews in
the state). 85% of the Cox customer base is operational. Newly identify drops are repaired between 24-48 hours of
report. Coordinating closely with CL&P on restoration.
MetroCast - Reports 100% operational. No change from last report.

DAS BEST
DAS BEST Continues to support the Governor's Office and DEMHS:
No change: No new service requests to report

ESF 3 – Public Works and Engineering

State and local entities continue to assess the status of their infrastructure, roads, and debris conditions and make
progress toward recovery.

ESF 4 – Firefighting
Department of Emergency Services and Public Protection
Commission of Fire Prevention and Control
Nothing new to report this period
Finished coordination of CO alarm distribution plan and notification to the fire service participants as the delivery
truck had been delayed multiple hours due to traffic.
Located a DECON trailer to replace the Torrington apparatus for the Northeast Utilities Staging and Relief at Oliver
Wolcott Technical High School in Torrington. This makes Waterbury DECON and Danbury DECON the on-scene units.
Coordinated and informed local EMS crews to provide medical assistance at their respected Emergency Shelters.
Continue to monitor local fire department activity and needs.
Statewide – Fire Departments continue to respond to storm related emergencies and check welfare of residents with
extended power outages.

ESF5 – Emergency Management

The following Task Forces have been established: Debris, Commodities, Fuel, Communication Restoration, Sheltering
and others as appropriate. FEMA Incident Management Team Staff are integrated into the State EOC.

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EOCs OPEN (71) CERT Team Activations (28) Local State of Emergency Declarations
(28)
Andover -monitoring Bethel Avon
Ashford Bolton Ashford
Avon Bristol Berlin
Bethany – partial Coventry Bolton
Bethel - partial East Haddam Bristol
Bloomfield East Hartford Durham
Bolton Ellington East Hartford
Bridgeport – monitoring Enfield Enfield
Bristol Granby Farmington
Burlington Haddam Granby
Columbia- monitoring Hamden Haddam
Cornwall Hartford Hartford
Coventry – monitoring Manchester Manchester
Danbury New Milford Mansfield
Darien – monitoring Orange Meriden
Durham Plainville Monroe
East Granby Portland Morris
East Haddam - partial Prospect Naugatuck
East Hartford Redding Plymouth
East Windsor Ridgefield Seymour
Eastford - monitoring Southington Somers
Easton – monitoring Vernon Sprague
Ellington West Haven Trumbull
Enfield Westport (to assist Weston Shelter) Vernon
Fairfield - monitoring Wilton Watertown
Glastonbury Windsor Locks Weston
Goshen Wolcott Windsor
Greenwich – partial Woodbury Woodbury
Guilford-partial
Haddam
Hartford
Hebron - monitoring
Kent - partial
Killingly- monitoring
Lebanon- monitoring
Manchester
Mansfield- monitoring
Middlebury
Middletown
Monroe - monitoring
Naugatuck
Newington
New Canaan
Newtown- partial
Norwalk – monitoring
Orange - monitoring
Roxbury
Seymour
Sharon -monitoring
Shelton -partial
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Simsbury - monitoring
Somers
South Windsor
Stamford - partial
Stratford - monitoring
Thomaston
Thompson - monitoring
Tolland
Trumbull- monitoring
Vernon
Washington
Waterbury
Weston - monitoring
Westport - partial
Wethersfield - monitoring
Willington
Wilton – partial
Windsor
Windsor Locks
Winsted
Woodstock

FEMA
The FEMA Federal Coordinating Officer is on site with other members of FEMA Incident Management Assistance
Team (IMAT).
DEMHS
Region 1 – Regional offices reopened and requests for assistance submitted.
Region 2 – Regional offices reopened and requests for assistance submitted.
Region 3 – Regional offices reopened and requests for assistance submitted.
Region 4 – Regional offices reopened and requests for assistance submitted.
Region 5 – Regional offices reopened and requests for assistance submitted.

ESF6 – Mass Care, Housing and Human Services

Numerous municipalities have opened shelters. A Mass Care and Sheltering Task Force have been established.
Shelters (74) Towns with Warming MRC Activations (7)
Red Cross and Town operated Centers (46)
Avon New Britain- closing 11/5 Andover Coventry (Regional)
Bantam New Fairfield Avon Fairfield-Easton
Bethany New Milford Bethany Middletown
Bethel Newington Bethlehem Northeast Connecticut
Bethlehem Newtown Bloomfield Weston
Bloomfield Norwalk Bolton Stratford-Trumbull
Bolton (Hebron) North Canaan Bridgewater Stamford (Danbury shelter needs)
Bridgewater Oxford Brookfield
Bristol Plymouth East Haddam
Brookfield Redding East Hampton
Canton Ridgefield East Hartford
Cheshire Roxbury Easton
Cornwall Sharon Glastonbury
Cromwell Simsbury Greenwich

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Danbury Somers Hartford
Durham South Windsor Hebron
East Granby Southbury Killingworth
East Hampton (Portland) Southington Manchester
East Hartford Suffield Meriden
East Windsor Thomaston Naugatuck
Easton (Redding) Tolland New Britain
Ellington Torrington New Fairfield
Enfield Trumbull New Haven
Farmington Union New Milford
Glastonbury Vernon Newtown
Goshen Wallingford Plainville
Granby Tolland Plymouth
Hartford Waterbury Prospect
Harwinton Weston Putnam
Kent West Hartford Roxbury
Litchfield Wethersfield Rocky Hill
Manchester Willington- relocating to Sharon
Regional
Mansfield (Regional) Windsor Southbury
Meriden Windsor Locks Southington
Monroe Winsted Stamford
Morris Wolcott Suffield
Naugatuck Woodbury Thomaston
Torrington
Trumbull
Union
Vernon
Watertown
Waterbury
Windsor Locks
Wolcott
Waterbury

Commodities Task Force

The task force continues to fulfill request for MREs and water. The Rentschler Field Distribution site will be closed
Saturday 11/5/11 from 10am through 1pm to avoid traffic conflicts with the UCONN Football game.
The number of towns receiving MREs and water is: 82 with one additional town in process
Two pickup sites for MREs and water continue to operate in Cheshire and East Hartford.

American Red Cross-ARC –

SIGNIFICANT HAPPENINGS OF THE DAY
Continued Sheltering and Feeding
Continued update of Shelter information in NSS
Planned for weekend consolidation of shelters and feeding
Resent memo to all communities with cot cleaning instructions
DMH itinerating to several ARC Shelters
Partnership with State Behavior Health continued for Shelter support
Issued additional informational and preparedness messages on Facebook and Twitter
Completed Delivery for CO distribution sites and Distribution Instruction To all Towns

ESF7 – Resource Support

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Debris Management Task Force
Work Update
Watertown TDSRS site - CT DoT and AshBritt prepping the site for debris management activities. DEEP has a
representative on-site for monitoring purposes.
AshBritt currently working on logistics with Maryland DOT.
Debris removal work ongoing at Hartford, W. Hartford, Bristol (started today), and Rocky Hill Veterans Home and
Hospital.
Municipalities actively coordinating with Connecticut Army National Guard, and the State contractors for debris
removal (AshBritt) and monitoring (SAIC/BDR) for debris removal services.
CTDoT working with CL&P and State Contractors with CT DoT district 4 with route clearance and debris removal.

Details Information
Watertown Watertown TDSRS site: Point of Contacts (POCs) Charles Drda (CT DoT) and Terry Jackson (AshBritt).
AshBritt trucks though Maryland - POC for Maryland DoT is Sharon Brundick (443.286.0246). AshBritt has made
contact with POC.
CTNG:
Route Clearance (push and shove) efforts will be focused on the following municipalities: West Hartford, Farmington,
Avon, Simsbury and Vernon.
Enfield, Torrington, and Bloomfield may be future missions.
AshBritt and SAIC/BDR:
Hartford - working on debris removal
West Hartford – working on debris removal
Bristol - working on debris removal
Rocky Hill Veterans Home and Hospital: Started work at 07:00 HRS. 1 bucket truck, 1 grapple truck, and 1 chainsaw
crew.
Working with CL&P and CT DoT district 4 with route clearance and debris removal. Dedicating 4 trucks.
Municipalities in discussion with the contractors: Danbury, Enfield, Manchester, Newington South Windsor, Suffield,
Avon, and Waterbury

ESF8 – Public Health and Medical Services

Facilities: 13 Nursing Homes and 4 Residential Care Homes on generator power. All are reporting that the generators
are functioning without difficulty, no leaks or fuel issues.
Day Care Programs: Nothing new to report this period
Shelters: The Functional Needs Shelter has informed the Desk that they may need nurses today @ 1700. Mary Duley
has been notified.
Drinking Water:
11 private state certified water labs are open for business for potable water testing, list on DPH web site
25 large community public water systems remain in part or wholly on generators, as of yesterday afternoon all were
stable, they will call the 8000 line if problems arise

ESF11 – Agriculture and Natural Resources

Department of Energy and Environmental Protection

Waste Water: 3 Plants are still on emergency power: Farmington, Somers, and Stafford.
Windsor (Poquonnock) and Litchfield power restored
Enfield WWTP reported lost emergency power at 0015. Power restored at approximately 0400.

After Governor's Briefing there were concerns regarding Farmington WWTP and Simsbury's pumping station located
at 2 Tunxis Road, Terrifville. Spoke to Farmington WWTP. WWTP on Rt. 4 is on generator power and 10 pumping

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stations are on generator power. No problems with generators.
Simsbury WWTP returned call. Reported that pumping station on Tunxis Road now on generator power. Max flow
rate of raw sewage estimated to be 5 gal/min. They received fuel delivery of propane and generator is running
without problems. Fuel supply is sufficient to last to Tuesday, expect next fuel delivery on Monday. They will contact
DEEP if any issues come up.

Debris: A temporary storage location at the Watertown Drive- In site will be operable later today. This facility is to
support DOT operations.
30 towns have contracted with Ash Britt. 4 Ash Britt crews have been assigned to the DOT.
There is an issue with Ash Britt trucks getting through the State of Maryland. Overweight trucks are being directed off
of I-95. Received the following contact information for Maryland Official to obtain waivers from Commissioner Esty.
Verified that Debris Management Task Force has this information and they will forward to Ash Britt. Also informed
DMTF to tell Ash Britt to move vehicles today.
Contact: Sharon Brundick. She will issue verbal permits up to 150K envelope vehicles. No moves Sunday.
Air Quality: Returning back to normal.
PCB’s: No new issues
PURA Issues: No new issues.
Communications: No new issues.
Misc: DPH has reports that restaurants are moving food to dumpster for health inspection and then taking it out of
the dumpster after the inspection to use after DPH inspection is done. DPH requests if they could denature food with
bleach or ammonia. According to DEEP this method of denaturing with bleach or ammonia will not be an
environmental problem if reasonable amounts are used. Informed DPH EOC desk of DEEP’s position.
Department of Agriculture
Nothing new to report this period
Utility companies are on site working to restore power to all farms who have reported problems in previous SITREPS,
except Trinity Farms. Trinity continues to operate on generator power.

ESF12 – Energy

United Illuminating
Released from EOC since a vast majority of their customers have electrical service.
CL&P
Customer Outage Information:
CL&P Situation Report: 10:30 pm 11.5.11
Outages / Restorations
209,700 or 16% of customers are currently without power
678,774 customers have been restored (as of 6 a.m.)
Approx. 100,000 customers restored in the last 24 hours
Goals
Achieve 99 percent restoration overall by Sunday midnight
Energize all schools and polling locations
Deploying crews based on where the outages are to ensure we restore the largest numbers of customers first
Crews
Total line & tree crews: 2,148 (more crews than Irene – unprecedented number of crews)
1,390 line crews , 758 tree crews
Over 200 service crews working exclusively to reattach service wires
Crews are here from 23 states including Canada and additional crews are arriving daily (Alabama, Arkansas,
California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Michigan,
Missouri, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia,
Quebec & Vancouver)
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We’ve brought in over 200 service crews working exclusively on reattaching the service wire
Other
The safety of our employees and contractors is a priority
Crews are working hard to restore power and distracting the workers from doing their job is counterproductive –
please allow the crews to work uninterrupted so that everyone can be restored as quickly as possible
We continue to work with the National Guard to clear roads in northwest and central Connecticut towns with severe
tree damage
_____________________________________________________________________________________
ESF13 – Public Safety and Security

Connecticut State Police Statewide Activity:

Severe Storm
11/05/11, at 0530 hours, to 11/05/11, at 1030 hours.
Calls for Service: 283
Accidents: 2
Accidents with Injuries: 1
Fatalities: 0
Motorist Assists: 14
Non-Reportable: 195
Major highways are experiencing dry travel lanes and are able to facilitate normal traffic flow.
Major Highway Corridors:
No major problems.
Secondary State Roadways:
Numerous statewide closures due to down trees and power lines especially in the northwest sections of the state.
Weather Related Activity:
Many trees and power lines remain down resulting in continued road closures throughout the state.
Significant Active Incidents:
Forensic Lab and Troop C have power restored.
Running Event Totals:
10/29/11, at 1200 hours, through 11/05/11, at 1030 hours
Calls for Service: 12806
Accidents: 956
Accidents with Injuries: 123
Fatalities: 3
Motorist Assists: 1066
Non-Reportable: 9423

Department of Corrections
No changes since the last report.
Requested 8 vans from DAS to be utilized by the Department of Correction to drive FEMA representatives beginning
Monday at 8 a.m. to begin damage assessment throughout the state.
No facility or staffing issues.

Connecticut Military/Connecticut National Guard

On Going Missions
*Military Police conducting route recon for future Emergency Route Clearance Team operations in Granby,
Bloomfield and Newtown.
*Commodities Distribution Support - Renschler Field; Retail distribution will stop today between 1000 -1300, to limit
confusion during game traffic.
Emergency Route Clearance Teams - Simsbury, Avon, West Hartford, Farmington and South Windsor
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Generator support 1 x for Berlin
Generator support 1 x for Litchfield
Generator support at Somers PD
Generator support at Willington Rest Area of I-84
Provide blankets and warming materials to local shelters
Additional Security for Governor's press conferences at SEOC
Generator support 1 x at Tolland
In Coming Missions
Recently Terminated
*Portable lighting unit support for Suffield
_________________________________________________________________________________

ESF 15 External Affairs

Info Line (2-1-1) –
As of 11 am 2-1-1 has answered 309 calls today; 175 calls were related to Winter Storm Alfred. Callers continue to
look for shelter, information on utility restoration, food resources and CO detector distribution information.
We are asking towns to call us with shelter occupancy reports and shelter closings.
As of 11 am 211 has 74 shelters and 109 warming centers listed. Total shelter occupancy is estimated at 3,293. This
total is based on twice daily Red Cross counts of their shelters and periodic self-reporting from town managed
shelters. Updates from town managed shelters have been sporadic, so the occupancy count should be considered
approximate.
We continue to collect information for CL&P customers with a disability and are forwarding those to CL&P.
Additionally we continue to collect the FEMA Storm Damage reports. Reports from 34 individuals have been
forwarded to DEMHS and Red Cross.

RSF Economic
Connecticut Insurance Department
Emergency Adjuster Licenses
Have issued 5,925 emergency adjuster licenses, most of which were issued for Storm Irene claims but Insurance
Department has extended those licenses for an additional 90-day period. Department continues to process more
requests daily.
Outreach to Consumers and Industry:
Posted location of Travelers Mobile Claims Van on Department’s Winter Storm Resource site and also shared
information with public through media, Facebook, Twitter and 2-1-1.
Location: Bloomfield at Lowe’s Home Improvement Store on Cottage Grove Road
Will update public with more claims vans location as we get them from the industry
Issued 3 bulletins to the industry that addressed:
Promptness of service and payment
Extending grace periods for premium payments
Making sure policyholders have unobstructed access to medical care, including prescription drugs, should they not
have their insurance information with them because they are displaced or without it for other reasons as a result of
the storm.
Department of Labor
The DOL website will be updated with changing conditions.

End of report. Next update to be issued 11/5/11 at 1600 hrs

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