COMPANY LOGO PROCEDURE FOR : CONTROL OF PRODUCTION AND DOC NO:

SERVICE PROVISION; POST DELIVERY ACTIVITIES.&

& COMPANY QMS/SOP/D/01, REV:0
MAINTENANCE
ISSUE NO : 3
NAME (Clause no: 8.5- 8.5.1 / 8.5.5)
Date:
ISO 9001: 2015 STD / STANDARD OPERATING CH NO: 06 Page 1 of 2
PROCEDURES REV: 0

1.0 Purpose:
Organisation ensures that, the production and service provisions are implemented
under the controlled conditions.

2.0 Responsibility:

Management Representative, Management is responsible for implementation and

maintaining the QMS at all levels.

3. PROCEDURE:

Controlled conditions include the following:

a> Availability of the documented information that covers: Daily Production reports
and planning sheets that cover the production information.
b> Results to be achieved. (BOM/ Work instructions, parameters/ specifications /
drawings and etc.)

c>Availability and the use of suitable monitoring and measuring resources (Inspection
gauges).
d> Monitoring and measurement activities, which are carried out at various stages to
verify the product or services are as per the quality plans / specifications.

e>Infrastructure and environment.

f> Qualified persons, including required qualifications,

g>Validation/ Re-validation: Products manufactured are carried out the simulation

tests for the proof of quality conformance.
h> Release, delivery and post-delivery activities.

POST DELIVERY ACTIVITIES:

a> Statutory, regulatory requirements - Approvals, documents needed before dispatch

b> Caution for use, handling etc. Should be intimated at the time of dispatch.

PREPARED BY: ISO DATE: APPROVED BY: DATE:

COORDINATOR / MR DIRECTOR
COMPANY LOGO PROCEDURE FOR : CONTROL OF PRODUCTION AND DOC NO:
SERVICE PROVISION; POST DELIVERY ACTIVITIES.&
& COMPANY QMS/SOP/D/01, REV:0
MAINTENANCE
ISSUE NO : 3
NAME (Clause no: 8.5- 8.5.1 / 8.5.5)
Date:
ISO 9001: 2015 STD / STANDARD OPERATING CH NO: 06 Page 2 of 2
PROCEDURES REV: 0

c> The nature, use, and life time like expiry, batch life or shelf life to be defined.

d> Customer requirements after delivery i.e., installation, commissioning, training etc.
to be mentioned in the documentation (customer PO or work completion reports)

e> Customer feedback / satisfaction survey is needed etc.

f> Post-delivery requirements means: Recycling, disposal guidelines, under warranty,

contractual difficulties while handling maintenance services and etc. Are considered
while execution of jobs.

MAINTENANCE:

a> Break down activities are noted down in the break down forms
b> Preventive maintenance check lists are filled for the preventive maintenance
activities.
c> Machinery list is documented for the in house machines, tools and fixtures if any.

4. Records /Documents:

Documents: Work instructions, flow charts, specifications,

Daily production reports, Production plan
Resources: Equipment list, calibration reports, machines list
Validation records, qualification records
Pre-dispatch inspection reports.
QC Inspection reports
Customer complaints /Feedback.

5. Revision History:

Revision Date Description of Change

PREPARED BY: ISO DATE: APPROVED BY: DATE:

COORDINATOR / MR DIRECTOR