Module 5 Training and Development

• Define Learning, Education, Training & Development

• Understand Nature of Adult Learning
• Types of Adult Learning
• Recognize Training Generic Model
• Identify steps of Training Needs Analysis
• Analysis the performance gap
• Identify training versus Non-training solutions
• How to select a Service Provider
• Methods of Training Evaluation – Kirkpatrick Model
o Participant's reaction
o Learning
o Transfer / Behavior
o Return on Investment (ROI)