Seller Performance Team

Amazon.com, Inc.
P.O. Box 81226
Seattle, WA 98108-1226

Subject: Plan of Action for Account Reinstatement – Dropshipping Violation

Dear Seller Performance Team,

I am writing to address the suspension of my Amazon seller account, [Your Amazon

Seller ID], due to violations related to dropshipping. I understand the seriousness
of this issue and am committed to rectifying the situation to comply with Amazon's
policies and guidelines.

1. Acknowledgement:
I acknowledge the violation of Amazon's policies regarding dropshipping on my
account. I take full responsibility for this issue and apologize for any
inconvenience caused to Amazon, our customers, and fellow sellers.

2. Investigation:
Upon receiving notice of the suspension, I conducted a comprehensive
investigation into the root cause of the problem. Through this process, I
identified instances where dropshipping practices were not in accordance with
Amazon's policies.

3. Preventive Measures:
To prevent future occurrences, I have implemented the following measures:
- Ceased all dropshipping activities on Amazon immediately.
- Reviewed and revised our sourcing practices to ensure compliance with Amazon's
policies.
- Educated myself and my team on Amazon's policies regarding dropshipping and
reiterated the importance of adherence to these guidelines.

4. Corrective Actions:
In response to the current situation, I have taken the following corrective
actions:
- Removed all listings associated with dropshipped products from my Amazon
inventory.
- Issued full refunds to affected customers for any orders impacted by
dropshipping violations.
- Implemented stricter monitoring and oversight procedures to ensure compliance
with Amazon's policies.

5. Compliance Assurance:
I am fully committed to upholding Amazon's policies and guidelines. Moving
forward, I will ensure strict adherence to all terms and conditions set forth by
Amazon to maintain the integrity of the marketplace.

6. Documentation:
Enclosed with this letter are supporting documents, including invoices, purchase
orders, and shipping records, to demonstrate our compliance efforts and commitment
to rectifying the situation.

In conclusion, I sincerely apologize for the violation and any disruption it may
have caused. I am confident that the measures outlined above will prevent future
incidents and uphold the trust and standards set by Amazon.

Thank you for your attention to this matter. I look forward to your favorable
consideration and the reinstatement of my seller account.
Sincerely,

[Your Name]
[Your Contact Information]