Case study analysis
Answer sheet.
Questions Max.
score
% %
1. What is this case about? 20%
2. What do you think of the 20%
company using the “Voices of
Challenge” as part of its
sustainability reporting process?
3. What role can this initiative play 20%
in improving the quality of life and
work of a company’s employees?
4. How can this initiative influence 40%
corporate ethical culture and
company’s CSR objectives?
1
Your Your answer
score
The case is about the company
Timberland and its Sustainability
Reporting efforts or measures.
Also, the motivations, role of
different stakeholders and
different reporting methods of
Sustainability Reporting has been
covered.
Voices of Challenge is a great
step. As an open forum, it can
facilitate ideas, perspectives and
get feedback from multiple
aspects. This can help them to
improve their sustainability efforts
and make sure that they are
meeting the needs of all
stakeholders. This also provides
transparency in a healthy manner
with a solution/feedback-oriented
approach for
growth/improvement.
Involving the internal and external
stakeholders helps improve the
quality of work, as it helps cover
all aspects and also get real-time
feedback which is more practical
and according to the stakeholder’s
needs. When employees have a
say/voice it helps them be more
productive.
Feedback from stakeholders can
help the company to identify new
CSR objectives and improve their
existing ones.
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