SHIREEN SINGH

TORONTO, M5V 3Z1 • +1 (437) 878-2224

singhshireen38@gmail.com

Availability: Thursday-Sunday (Morning, Afternoon, Evening)

Versatile and adaptable professional with a proven ability to thrive in fast-paced environments. Committed to fostering a safe and enjoyable
workplace atmosphere. Possesses excellent communication skills and a passion for assisting customers. With a proactive approach to
leadership and a focus on positive change, I bring self-management, professionalism, and authentic engagement to every task. I consistently
demonstrate effective communication skills, whether crafting compelling content or actively listening.

SKILLS

● Team Collaboration and Independent Work: Collaborated effectively in team environments and demonstrated
self-motivation in completing independent tasks.
● Guest Experience: Committed to delivering outstanding service, prioritizing guest satisfaction, and valuing guests' time.
● Personal suitability includes a client-focused approach, efficient interpersonal skills, flexibility, initiative, judgment,
organization, and teamwork.
● Detail-oriented and Problem-Solving: A quick learner with a keen eye for error identification and strong problem-solving skills.
● Organizational and Computer Skills: Proficient in data entry and computer skills, including Microsoft Word, Outlook, and Excel, with
strong organizational and time management abilities.

EXPERIENCE

LEMOR BAYVIEW VILLAGE • RETAIL SALES ASSOCIATE PART-TIME February 2024- Present
● Demonstrated exceptional sales skills, exceeding targets by effectively promoting clothing and accessories.
● Educated guests on product features and benefits, facilitating informed purchasing decisions.
● Established supportive relationships with colleagues and collaborated to optimize the guest experience and store operations.
● Performing shipping and receiving responsibilities, stocking inventory on the sales floor, executing cleaning tasks, and assembling visual
displays as needed.
● Provided unparalleled customer service, prevented loss, and handled cash transactions proficiently.
● Demonstrated proficiency as a cashier, adeptly operating POS systems and ensuring accurate transactions.

ASACO MANUFACTURING AND PVT. LTD. • Sales Associate September 2022- October 2023
● Achieved a 90% success rate in deal negotiations, securing impactful partnerships, notably with Dras Ice, significantly contributing to
ASACO's market dominance.
● Established strategic partnerships with prominent brands, such as Blinkit, Zepto, and 24Seven, resulting in a 30% increase in revenue
and market visibility over six months.

SARAYU CLINIC • Customer Service Representative May 2022- August 2022

● Cultivated strong relationships with clients by actively listening to their needs and concerns, ensuring personalized assistance and
support throughout their visit.
● Demonstrated expertise in explaining various plastic surgery procedures and treatments, addressing inquiries professionally and
accurately.
● Utilized excellent communication skills to relay feedback from previous patients, instilling confidence and trust in the clinic's services
and enhancing overall customer satisfaction.

EDUCATION

Lambton College Toronto • Postgraduate Certificate

Graduation Year (2025) Marketing Management - Digital Media
Guru Gobind Singh Indraprastha University • Bachelor's Degree
Graduation Year (2022) Journalism and Mass Communication

VOLUNTEER

Punerutthan NGO/Trust June 2020 - May 2023

● Proactively participated in diverse donation drives, facilitating the collection and distribution of essential resources to those in
need.
● Demonstrated organizational prowess in planning and executing workshops, creating valuable educational spaces, skill
development, and community empowerment.

Referrals are provided upon request.