CORPORATE PROFILE | 2024

Philippines
 OONA GROUP

Oona Group is headquarted in Singapore and

founded by Abhishek Bhatia. Backed by USD 350m
from Warburg Pincus, Oona Group plans to
establish its presence in key Southeast Asia
markets with the aim of being the number one
choice for partners and customers alike.

Philippines and Indonesia being our first markets

with the completion of transaction of Mapfre
Insular insurance Corporation in the Philippines
and ABDA Insurance in Indonesia.

Oona offers comprehensive range of products from

retail to complex products such as bonds,
engineering and marine cargo. We have launched
SEA’s first flight delay insurance product in the
market with no claims submission required. Oona is
the first insurer in the market with ChatGPT Ai
enabled sales.

Retail Retail Retail “New Age”

Motor Health Travel Digital
OUR FOCUS: Southeast Asia Market
Oona plans to establish its presence in key Southeast Asia markets with the aim of being
the number one choice for partners and customers alike, based on its customer service,
technology and strong brand.

Through a buy-and-build strategy, Oona aims to become the pre-eminent digital general
insurance provider in Southeast Asia. It is seeded with two significant acquisitions – PT
Asuransi Bina Dana Arta Tbk (“ABDA”) in Indonesia and Mapfre Insular Insurance
Corporation (“MIIC”) in the Philippines, both of which have a long-standing track record and
reputation in their respective markets for providing quality products and superior
customer service. These assets bring Oona an initial product portfolio, strong distribution
relationships, a robust infrastructure, and an immediate foothold in the region upon which
to build its business.
OUR PURPOSE

Our Mission
Help our customers LIVE LIFE BOUNDLESS

Our Vision
To be Southeast Asia’s most customer driven and transformational insurer

Our Values

Customer First
Empathizing with our customers is not just our goal – it is our
commitment. It is imperative that we don’t let technology become an
impersonal layer. We must ensure that our customers feel our love,
respect, and commitment to their welfare in every interaction with us.

Make, Break, Remake Things

We need to have a bias for action where we make new things and avoid
the error of falling in love with our own shadows. If something doesn’t
work, drop it. Fail fast. And get on the energizing task of reimagining and
remaking.

Empower the Front Lines

Value and respect each member of the team, especially those interacting
with our customers. How we treat each other is how we will come across
to our customers.

Do the Right Things, Right

We should always choose the harder path if that’s the right one. When
we see something that’s amiss, we set it right. We need to be proud of
the place we work in and feel proud when we talk about it with others.

Be Humble
We will keep focused on the long term and our customers. We will enjoy
and celebrate our achievements but never let that go to our heads. We
will speak with our actions and maintain balance in our ups and downs.
OUR SHAREHOLDERS

Oona Philippines Holdings Corporation (OPHC)

OPHC is an indirect subsidiary of Oona Holdings Pte. Ltd. (Oona Holdings), is a holding
company incorporated in Singapore which is backed by funds advised and managed by
Warburg Pincus LLC (Warburg Pincus).

Oona Holdings was incorporated as an investment holding company for Oona Group
(“Oona”), with the intention of becoming the pre-eminent digital insurance platform in
South East Asia.

Warburg Pincus is a leading global growth investor with more than $85 billion in assets
under management. The firm’s active portfolio of more than 245 companies is highly
diversified by stage, sector, and geography. Warburg Pincus is an experienced partner to
management teams seeking to build durable companies with sustainable value.

Abhishek Bhatia

Abhishek is the founder of and helms Oona’s growth roadmap and

development. His passion for digitizing and simplifying insurance and
providing best in class customer experience inspired him to establish
Oona. He has 25 years of experience across various geographies and
industries. Before founding Oona, he was with FWD Group where he
served as Group Chief Officer of New Business Models and CEO for FWD
Singapore. Prior to that he was the CEO of Prudential Poland and held
numerous senior roles across the globe, including Malaysia and India. He
is an Economics Graduate from SRCC, University of Delhi and holds a
post-graduate in Management from IIM Calcutta.
OUR LEADERS
Group Office Management Team

Abhishek Bhatia Angela Tan

Founder, Group Chief Financial Officer
Group Chief Executive Officer

Sourabh Chatterjee Manik Bucha

Group Chief Technology Officer Group Chief Underwriting Officer

Cedric Dias Farrah Cullinane

Group Head of Digital and New Growth Group Head of Legal & Compliance

Andreas Karampatzakis Michelle Ng

Group Head of Product Group Head of Strategy and Performance
Management
 OONA PHILIPPINES

Oona Insular Insurance Corporation (Oona

Insurance Philippines) is part of the Oona group
which is incorporated in Singapore and is fully
backed by funds advised and managed by Warburg
Pincus LCC.

We offer a wide range of products including motor,

property, and personal accident insurance. Oona
Insurance Philippines plan to introduce new
products such as new age lines, health insurance,
as well as solutions that are emerging on the back
of increasing adoption of internet, e-commerce and
digital payments.
 OUR LEADERS
Philippines Management Team

Ramon Zandueta
President & Chief Executive Officer

Jean Israel Normie Ortiga Maria Theresa Abrahan

Chief Financial Officer Chief Information Officer Head of Underwriting &
Policy Services

Noel Fontilla Atty. Donna Duque-Pastoral Ashish Arora

Head of People and Culture Head of Legal & Compliance Chief Marketing Officer

Board of Directors

Abhishek Bhatia – Chairman of the Board Angela Tan – Director

Ramon Zandueta - Director Pedro E. Roxas – Independent Director
Yen Goh – Director Valentino S. Bagatsing – Independent Director
OUR ASSETS
Oona has a USD350m equity commitment from Warburg Pincus and currently has two (2)
operating insurance subsidiaries in Indonesia and the Philippines.

Oona Insurance Philippines is well capitalized with Capital Adequacy Ratio at over 400%,
above regulatory minimum solvency ratio of 100%.

2022 Financial Performance

Indonesia Entity Philippines Entity

USD ‘m USD ‘m PHP ‘m

Gross written premium 44.4 28.6 1,588

Total Assets 159.5 90.0 4,994

Shareholder's Equity 97.1 30.7 1,707

Our Recognitions

Included in the FTSE4GOOD sustainability

index at DOW JONES SUSTAINABILITY
INDEZ

5th PLACE in the Corporate Responsibility

and Governance in ranking

Included in the CDP Climate A-lift for the

third consecutive year for our action against
climate change

Awarded Advance Level ranking in CSR by

the United Nations Global Compact for the
seventh consecutive year

7th strongest insurance brand in the

world according to the Brand Finance
ranking (2020)
OONA TECHNOLOGY CAPABILITIES

Direct-to-Consumer Platform
Oona’s direct-to-consumer platform is multi-tenant, atomic UI/UX design and micro
services enabled platform built on top of the gold standard Adobe e-commerce stack with
end-to-end capabilities for insurance sales, content management engine, analytics and
targeting platform.

Kahoona Platform
Kahoona platform is Oona’s unique leading age platform revolutionizing insurance
distribution – sales and renewals, lead management, performance management, etc.,

Dashboard My Leads mgm’t Sales Cust details To-do

performance
EXTENSIVE GEOGRAPHICAL FOOTPRINT
SALES OFFICES DELEGADO OFFICES
MAKATI TERRITORY
• MARIKINA
MAKATI •
• PARAÑAQUE

• BATANGAS
SALES OFFICES
• VALENCIA, BUKIDNON
N.LUZON TERRITORY
SAN FERNANDO • • DAVAO

UN AVENUE •
WACK WACK EDSA •
QUEZON AVE. •

SALES OFFICES
S.LUZON TERRITORY

LAS PIÑAS •

STA. ROSA •

LIPA •

SALES OFFICES
VISMIN TERRITORY
ILOILO •
BACOLOD •
CEBU •
CAGAYAN DE ORO •
DAVAO •

PREFERRED
PARTNER OFFICES
GENERAL SANTOS •

ZAMBOANGA •
 ONE OF THE LARGEST REPAIR SHOPS COVERAGE
NCR Region 1 Region 2
REPAIR SHOPS REPAIR SHOPS REPAIR SHOPS

QUEZON • • LA UNION • CAGAYAN VALLEY

MARIKINA • • PANGASINAN
PASIG •

MANDALUYONG • Region 3
REPAIR SHOPS
MAKATI •
• TARLAC
MANILA •
• NUEVA ECIJA
PASAY •
• PAMPANGA
PARAÑAQUE •
• BULACAN
LAS PIÑAS •
• BATAAN
MUNTINLUPA •

CALABARZON
REPAIR SHOPS

CAINTA, RIZAL • Region 5

REPAIR SHOPS
ANTIPOLO CITY, RIZAL •
• CAMARINES SUR
BACOOR, CAVITE •

IMUS, CAVITE •

SILANG, CAVITE •

TAGAYTAY, CAVITE •
Region 13
BINAN, LAGUNA • REPAIR SHOPS

CABUYAO, LAGUNA • • AGUSAN DEL NORTE

CALAMBA, LAGUNA •

SAN PABLO, LAGUNA •

SAN JOSE, BATANGAS •

BATANGAS CITY, BATANGAS •

TANAUAN CITY, BATANGAS •

STO. TOMAS, BATANGAS •

Region 6
REPAIR SHOPS

AKLAN •

CAPIZ •

ILOILO •

NEGROS OCCIDENTAL •

Region 12
Region 7
REPAIR SHOPS
REPAIR SHOPS
• SOUTH COTABATO
NEGROS ORIENTAL •

CEBU CITY • Region 10

REPAIR SHOPS
BOHOL •
MISAMIS OCCIDENTAL •
Region 11
LANAO DEL NORTE • REPAIR SHOPS
Region 9
REPAIR SHOPS MISAMIS ORIENTAL • • DAVAO

ZAMBOANGA SIBUGAY • BUKIDNON • • TAGUM

 WIDE NETWORK OF ACCREDITED DEALER SHOPS
NCR Region 1 Region 2
ACCREDITED DEALER SHOPS ACCREDITED DEALER SHOPS ACCREDITED DEALER SHOPS

QUEZON • • LA UNION • ISABELA

MARIKINA • • PANGASINAN

CALOOCAN •

PASIG •
Region 3
MANDALUYONG • ACCREDITED DEALER SHOPS

MAKATI • • NUEVA ECIJA

MANILA • • BULACAN
PASAY •

TAGUIG •

PARAÑAQUE •

LAS PIÑAS •

MUNTINLUPA •
Region 7
ACCREDITED DEALER SHOPS

CALABARZON • CEBU CITY

ACCREDITED DEALER SHOPS
• BOHOL
CAINTA, RIZAL •

ANTIPOLO CITY, RIZAL •

TAYTAY, RIZAL •

BACOOR, CAVITE •

IMUS, CAVITE •

DASMARIÑAS, CAVITE •

SILANG, CAVITE •

CARMONA, CAVITE •

STA. ROSA, LAGUNA •

SAN PABLO, LAGUNA •

BATANGAS CITY, BATANGAS •

LIPA, BATANGAS •

LUCENA, QUEZON •

Region 4-B
ACCREDITED DEALER SHOPS

PALAWAN •

Region 12
ACCREDITED DEALER
SHOPS
Region 6
ACCREDITED DEALER SHOPS
• SOUTH COTABATO
ILOILO •

NEGROS OCCIDENTAL •
Region 10
ACCREDITED DEALER SHOPS
Region 11
MISAMIS OCCIDENTAL • ACCREDITED DEALER SHOPS
Region 9
ACCREDITED DEALER SHOPS LANAO DEL NORTE • DAVAO •

ZAMBOANGA • MISAMIS ORIENTAL • TAGUM •

COMPREHENSIVE SUITE OF PRODUCTS
MOTOR CAR INSURANCE
Compulsory Third-Party Liability (CTPL)
6 Wheels
You Choose
Auto Select
Auto Liability Insurance
Auto Comprehensive Insurance
Auto Comprehensive Insurance PLUS
PROPERTY INSURANCE
Home Insurance FIRE
Home Insurance EARTH
Home Insurance WATER
Mi Negocio
Mi Negocio MAS
Mi Negocio SUPERIOR
TRAVEL & PERSONAL ACCIDENT INSURANCE
Travel Insurance Domestic
with Covid-19 Coverage
Travel Insurance International
with Covid-19 Coverage
Family Provider’s Accident Insurance
Premier Personal Accident Insurance
Household Employee Insurance
Student Personal Accident Insurance
Group Personal Accident Insurance
Microinsurance
OFW Insurance
OTHER INSURANCE PRODUCTS
Engineering Insurance
Casualty Insurance
Surety
Marine Cargo
Protection from liabilities arising from death of or bodily injury
to third parties. Required by law upon vehicle registration.
Motorcycle + Car Insurance
Customized Car Insurance with your preferred coverages
Affordable Comprehensive Insurance Option
Liability Cover with Increased Limit
Protection against loss, liability and damage
Protection against loss, liability and damage with Acts of Nature
Standard coverage against fire and lightning
Upgraded FIRE package with supplementary coverage
Upgraded EARTH package with supplementary coverage
Standard Business Insurance
Comprehensive Business Insurance
UPGRADED Comprehensive Business Insurance
Provides immediate assistance in the form of financial benefit
or services during difficulties that result from unforeseen
events that occur while travelling within the Philippines.
Provides immediate assistance in the form of financial benefit
or services during difficulties that result from unforeseen
events that occur while travelling outside the Philippines.
Ideal Package for the family breadwinners and head of the
family
Up to PHP 5 million coverage
PA Insurance for household helpers
PA Insurance for students
Offered to a group of individuals covering accidental death and
bodily injury as a result of an accident.
Coverages to low-income households or to individuals who
have little savings. It is tailored specifically for lower valued
assets and compensation for illness, injury, or death.
Provides comprehensive coverage to overseas Filipino workers
as required under the Compulsory Insurance for Agency Hired
Migrant Workers as approved under Section 23 of R.A. 10022
Contractor’s All Risk Insurance
Erection All Risks Insurance
Electronic Equipment Insurance
Machinery Breakdown
Equipment Floater
Money, Securities and Payroll Robbery Insurance
Fidelity Guarantee Insurance
Liability Insurance (CGL / CPL)
Errors and Omissions (E&O)
Excess Automobile Liability
Bidders Bond
Down payment Bond
Performance Bond
Payment Bond
Warranty Bond
Heirs Bond
Marine Cargo (Voyage / Open Policy)
Inland Marine (One-year cover or one-time shipment)
OUR END-TO-END SERVICE DELIVERY
We innovate and take advantage in the advancement of technology to discover better ways
to deliver our service.

Centralized Policy,
QR Code in Policies & Distributor Portal / Expanded Payment
Services, Claims, and
Official Receipts Virtual Office Channels
Credit & Collection

First Notice of Insurance online

Upload Document Disaster Recovery
Loss (FNOL) (CTPL, PA, Travel, Data Security
Site (UpDocS) Plan
Claim Reporting Property)

Contact Us

Oona Insurance
Oona Insular Insurance Corporation
1220 Acacia Ave., Madrigal Business Park,
Ayala Alabang, Muntinlupa City, Metro Manila
T: (02) 8876.4444 | F: (02) 8876.4344
info@oona-insurance.com.ph
www.myoona.ph

Client Service / Claims Reporting No. (02) 8876.4400 | 0920 918 6242 | 0917 581 7175
teleservice@oona-insurance.com.ph

Client Assistance Hotline: (02) 8459 4727

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