11/12

SHS - APPLIED
EMPOWERMENT
TECHNOLOGIES
Quarter 2
Module 5
Evaluation and Reflection of
ICT Project for Social
Change
 Republic of the Philippines
Department of Education
REGION VII, CENTRAL VISAYAS
SCHOOLS DIVISION OF SIQUIJOR
_________________________________________________________________________
COPYRIGHT NOTICE
Section 9 of Presidential Decree No. 49 provides:

“No copyright shall subsist in any work of the Government of the Republic of the Philippines.
However, prior approval of the government agency of office wherein the work is created shall
be necessary for exploitation of such work for profit.”

This material has been developed through the initiative of the Curriculum Implementation Division (CID)
of the Department of Education – Siquijor Division.

It can be reproduced for educational purposes and the source must be clearly acknowledged. The
material may be modified for the purpose of translation into another language but the original work must be
acknowledged. Derivatives of the work including the creation of an edited version, supplementary work or an
enhancement of it are permitted provided that the original work is acknowledged and the copyright is attributed.
No work may be derived from this material for commercial purposes and profit.

Borrowed materials (i.e. songs, stories, poems, pictures, photos, brand names, trademarks, etc.)
included in this module are owned by their respective copyright holders. Every effort has been exerted to locate
and seek permission to use these materials from their respective copyright owners. The publisher and authors do
not represent nor claim ownership over them.
Published by the Department of Education

OIC-Schools Division Superintendent: Dr. Neri C. Ojastro

Assistant Schools Division Superintendent: Dr. Edmark Ian L. Cabio

Development Team of the Learning Module

Writer: Christian R. Duran

Evaluators: Anna-Liza S. Jimenez Susan A. Calibo Ivy Mae L. Dimagnaong Noel P. Paluray
JiJimJimenez
Julieta A. Sarvida Roger B. Antipuesto Kenneth P. Llorente

Management Team: Dr. Marlou S. Maglinao

CID – Chief

Raul R. Abapo
Education Program Supervisor ( EPS – TLE/TVL)

Edesa T. Calvadores
Education Program Supervisor (LRMS)

Printed in the Philippines by___________________________

Department of Education – Region VII, Central Visayas, Division of Siquijor
Office Address: Larena, Siquijor
Telephone No.: (035) 377-2034-2038
E-mail Address: deped.siquijor@deped.gov.ph
 11/12

SHS - APPLIED
EMPOWERMENT
TECHNOLOGIES
Quarter 2
Module 5
Evaluation and Reflection of
ICT Project for Social
Change
 Introduction
This module is written in support of the K to 12 Basic Education Program to
ensure attainment of standards expected of you as a learner.

This aims to equip you with essential knowledge on Online Search and
Research Skills.

This includes the following activities/tasks:

 Expected Learning Outcome – This lays out the learning outcome that you are
expected to have accomplished at the end of the module.
 Pre-test – This determines your prior learning on the particular lesson you are
about to take.
 Discussion of the Lesson – This provides you with the important knowledge,
principles and attitude that will help you meet the expected learning outcome.
 Learning Activities – These provide you with the application of the knowledge
and principles you have gained from the lesson and enable you to further
enhance your skills as you carry out prescribed tasks.
 Post-test – This evaluates your overall understanding about the module.

With the different activities provided in this module, may you find this material
engaging and challenging as it develops your critical thinking skills.
 What I Need to Know

At the end of this lesson, you will be able to:

Generate a report on the performance of their ICT Project for Social

Change on the basis of data gathered from available monitoring tools
and evaluating techniques.
CS_ICT11/12-ICTPT-IIqr22

Create a reflexive piece or output using an ICT tool, platform, or

application of choice on the learning experience undergone during the
semester.
CS_ICT11/12-ICTPT-IIqr21

What I Know
To find out what you already know about the topic to be discussed in this module,
take the Pre-test.

A. MULTIPLE CHOICE TEST

Directions: Read and analyze the statements. Write the letter of

your answer on your answer sheet.

1. This form of ICT Management aims to ensure that standardized methods and
procedures are used for efficient handling of all changes.
a. Assessment Management c. Change Management
b. Developmental Management d. Showcase Management

2. It aims to resolve the root causes of incidents and thus to minimize the
adverse impact of incidents cause by errors within the IT infrastructure.
a. Assessment Management c. Portability
b. Problem Management d. Request Fulfillment

3. This refers to the composite hardware, software, network resources and

services required for the existence, operation and management of an
enterprise IT environment.
a. IT Infrastructure c. Service Support
b. Infrastructure Management d. Technical Support

4. This provides the day-to-day technical supervision of the ICT infrastructure.

a. Technical Management c. Infrastructure Management
b. Change Management d. Operations Management
5. It refers to the specialist technical function for infrastructure within ICT.
a. Operations Support c. Technical Support
b. Management Support d. Customer Support

6. It focuses on the user of the ICT services and primarily concerned with
ensuring that they have access to the appropriate services to support the
business functions.
a. Customer Support c. IT Support
b. Service Support d. Technical Support

7. It refers to the technologies used to acquire needed information through

telecommunication.
a. NTC c. IT
b. ICT d. CSR

8. This will ensure that your files and file directory structures are up and running
properly at all times, and all your links are functional.
a. Site Maintenance c. Link Referral
b. Replying to Inquiries d. Content Creation

B. MATCHING TYPE TEST

Directions: Match the proponents in Column A with the terms in
Column B. Write the letter of the correct answer in your notebook.

Column A Column B
9. It can be an indication of a real problem in your business Content Update
if you are getting too many negatives of it.
10. This element is added on Facebook or other social Drive
media profile to achieve a higher number of views and
submissions.
11. It involves regularly adding fresh writeups, pictures, File Upload
videos, infographics, blogs, news articles, and ideas.
12. It allows you to create mailing lists, surveys, order
forms, and more, with a very flexible form builder. Multiple Choice
13. Responders choose one or more of a set of options,
including the “Other” option for a short answer. Google Forms
14. This allows the person to upload a file in response to a Linear Scale
question
15. People can rate your question on a scale that starts at Reviews
0 or 1, and ends on a whole number from 2 to 10
16. It is best known as a cloud storage service and for its
Google office suite.
 What’s In

You learned about the different how online ICT Projects for Social Change are
uploaded, managed, and promoted for maximum audience impact as well as how to
interpret data analytics. Let’s do a quick review of the previous lesson by answering
the questions below.

Directions: Answer the following questions below. Write your answers in

your notebook. See Table 1: Rubric # 1 below for your guide.
1. Why is there a need to create a website or establish an online presence to
promote a campaign or project for Social Change?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________

2. How can you apply web analytics to your ICT Project for Social Change?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________

Table 1: Rubric # 1 for Essay-type Questions

Points 10 8 6

Topic Sentences introduce Sentences doesn’t Topic is unclear

the key fully introduce
element/response response

Evidence 2 or more supporting At least one No supporting detail is

details were given supporting detail is given
given

Explanation Complete Explanation Minimal Explanation No Explanation

 What’s New

Have you ever tried researching for a particular

topic online and you came across a website link
and when you clicked it, you got a message
saying, "Page not Found"?

Or perhaps you’ve been a follower of a certain

blog and have noticed that the page has long
been inactive?

What do you think are the contributing factors or reasons why

websites no longer exist or have become inactive?
What ways can you suggest for websites to remain relevant
and engaging?

Write your answers in your notebook. Refer to Table 2: Rubric

# 2 for Essay Type Questions for your guide.

__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Table 2: Rubric # 2 for Essay-type Questions

Needs
Unsatisfactory Satisfactory Outstanding
Improvement
0 pts 15 pts 25 pts
5 pts

Content & Unsatisfactory Needs Improvement Satisfactory Outstanding

Development
- Content is - Content is not - Content is - Content is
incomplete. comprehensive and accurate and comprehensive,
- Major points are /or persuasive. persuasive. accurate, and
not clear. - Major points are - Major points are persuasive.
-Specific examples addressed, but not stated. - Major points
are not used. well supported. - Responses are are stated
- Responses are adequate and clearly and are
inadequate or do not address topic. well supported.
address topic. - Content is clear. - Responses
-Specific examples -Specific are excellent,
do not support topic. examples are timely and
used. address topic.
- Content is
clear.
-Specific
examples are
used.
Organization & Unsatisfactory Needs Improvement Satisfactory Outstanding
Structure
- Organization and - Structure of the - Structure is -Structure of
structure detract paper is not easy to mostly clear and the paper is
from the message. follow. easy to follow. clear and easy
- Writing is - Transitions need - Transitions are to follow.
disjointed and lacks improvement. present. - Transitions
transition of - Conclusion is - Conclusion is are logical and
thoughts. missing, or if logical. maintain the
provided, does not flow of thought
flow from the body of throughout the
the paper. paper.
- Conclusion is
logical and
flows from the
body of the
paper.

Grammar, Unsatisfactory Needs Improvement Satisfactory Outstanding

Punctuation &
Spelling - Paper contains - Paper contains few - Rules of - Rules of
numerous grammatical, grammar, usage, grammar,
grammatical, punctuation and and punctuation usage, and
punctuation, and spelling errors. are followed with punctuation are
spelling errors. minor errors. followed;
Spelling is spelling is
correct. correct.

What Is It

Information Sheet 1
SUSTAINING AN ICT PROJECT FOR SOCIAL CHANGE

Updating Content and Maintaining Traffic To An ICT Project

After creating, designing, and

launching your website, there are
other works that you have to do you
have to regularly maintain and update
it to keep the contents fresh. This will
encourage people to view your site
more often.

1. Update Contents Regularly

Add fresh, new contents like write-ups, pictures, videos, infographics, blogs,
news articles, and ideas regularly. Aside from the reason that it will attract new
visitors, search engines can recognize when you are being active and act
accordingly by visiting your site more often too.

2. Update Links

Regularly check links to other sites to make sure they are current and better if
you have new links to add. You can also utilize an RSS feed that will update
subscriber each time you publish fresh content to the website.

3. Reply To Inquiries

Be active and reply to your visitors on any inquiry, questions or comment that
they may have, activity in your site will increase more traffic and visitors.

4. Maintaining Your Site

Maintenance will ensure that your files and file directory structures are up and
running properly at all times, and all your links are functional. You should check that
any changes or addition you make will not affect the links and loading of images and
pages. Make use of e-mail feedback portion of your site to make you aware of the
problems that visitors may convey to you so that they will be resolve quickly.

ICT Management and Support

Sustaining an ICT project for Social

Change or any other websites requires
different forms of ICT-related management
and support to ensure that all areas are
running smoothly and address possible cause
of concern. Such forms of management and
support include:

1. Change Management • This aims to ensure

that standardized methods and procedures
are used for efficient handling of all changes. Change is an event that results in a
new status of one or more configuration items.

2. Request Management• This focuses on fulfilling service requests which are often
minor changes (e.g. requests to change a password) or request for information

3. Problem Management • This aims to resolve the root causes of incidents and thus
to minimize the adverse impact of incidents cause by errors within the IT
infrastructure and to prevent recurrence of incidents related to these errors.
4. Infrastructure Management • This process describes the processes within ITIL
(Information Technology Infrastructure Library) that directly relate to the ICT
equipment and equipment and software that is involved in providing ICT services to
customers.

IT Infrastructure refers to the composite hardware, software, network resources and

services required for the existence, operation and management of an enterprise IT
environment.

5. Operations Management • This provides the day-to-day technical supervision of

the ICT infrastructure.

6. Technical Support • Refers to the specialist technical function for infrastructure

within ICT.

7. Service Support • This focuses on the user of the ICT services and primarily
concerned with ensuring that they have access to the appropriate services to support
the business functions.

Information Sheet 2

PERFORMANCE EVALUATION OF AN ADVOCACY VIA AN ICT

PROJECT FOR SOCIAL CHANGE

The performance of an advocacy via an ICT Project for Social Change and
any other online campaigns can be measured through available monitoring tools and
evaluating techniques such as user interviews, feedback forms, and Analytics.

An Introduction to Google Forms

Drive is an integral part of every Google

account, and is best known as a cloud storage
service and for its Google office suite. One of its
lesser-known features is Google Forms, a form
building tool that is as simple or as complex as you
need it to be.

User interviews in the form of interactive

surveys can be done by using Google forms.
Google Forms is a web application much like Google Docs or Google Sheets and is
used to create interactive surveys and other types of forms. Some common uses
include:

 Event registration.
 User polls and questionnaires.
 Email subscription sign-up forms.
  Quizzes.
 Product orders.
 Contact forms.

Like the other G Suite apps, you can store all your forms in your Google
Drive. You’ll also be able to take advantage of Google’s sharing function. This is
especially helpful if you work with a team to create content for your website and you
want to enable others to collaborate on your surveys or other forms.

Of course, before you can use Google Forms, you have to sign up for a
Google (an @gmail) account.

How to Create a Blank Google Form

Now that you have a Google account, it’s time

to create your first form. Head over to the Google
Forms homepage and place the cursor on the
multicolored plus sign (+) in the bottom-right corner.

The plus sign turns into a purple pencil icon;

click it to create a new form.

Pro Tip: You can type “forms.new” into the address bar
from any browser and hit Enter to create and open a
new blank form automatically.

How to Customize Your Form

One of the first things you might want to do after

you create a new blank form is give it a bit of
personality. Google Forms lets you customize the
theme and help it stand out by adding an image, color,
and font style.

Click the artist’s palette at the top of the screen.

From here, you can choose a header image from one of
the many stock photos provided (or upload one of your
own), the primary color of the form, the background
color, and font style.

While customization is lacking when it comes to

the theme of forms (aside from being able to upload any
image for the header), Google Forms makes up for it with everything else it has to
offer.
 After you customize
your form, close the theme
options to return to your
survey.

How to Choose Question Types

When you create a Google Form,

you can choose the types of questions you
want people to answer. Whether you want
static answers from a multiple-choice form
or essay-length responses, you can create
your ideal form in a snap!

Click the drop-down menu next to the question field. Then, select the type of
question you want from the list.

Your choices are:

 Short Answer: Responses only require a few

words. You can set rules people have to follow in
their answer with data input validation. Great for
email addresses or URLs.
 Paragraph: Responses require long-form answers
of one or more paragraphs. Data input validation is
available for this type of response, as well.
 Multiple Choice: People choose between a set of
options (one per question). You can include
“Other” and an option so people can input a short
answer. Depending on a person’s answer, you can
also send them to a different section of the form.
 Checkboxes: Responders choose one or more of
a set of options, including the “Other” option for a
short answer. Depending on a person’s answer,
you can send them to a different section of the
form.
 Drop-down: People choose their answer from a
set of options in a drop-down menu (one per
question). Based on the answer, you can, again,
send people to another section of the form.
 File Upload: This allows the person to upload a file in response to a
question. Uploaded files use Google Drive space for the survey owner. You
can specify the size and type of files people can upload.
  Linear Scale: People can rate your question on a scale that starts at 0 or
1, and ends on a whole number from 2 to 10.
 Multiple Choice Grid: This creates a grid from which people can select
one answer per row. Optionally, you can limit answers to one choice per
column and shuffle the row order.
 Checkbox Grid: This option creates a grid from which people can select
one or more answer per row. Optionally, you can limit answers to one
choice per column and shuffle the row order.
 Date: Responder must choose the date as an answer to the question. The
default is day, month, and year. Optionally, you can include the time in
people’s answers.
 Time: Responder must choose the time of day or a duration of time.

How to Add More Questions

If you’re creating a survey or quiz,

you’re likely going to include more than one
question on it. Google Forms makes it
super-easy to add as many questions as
you want, and you can vary the types of
questions. You can even separate them into
sections, so everything doesn’t appear on a
single page.

To add more questions to your form,

click the plus sign (+). To add another
section to separate questions, click the icon
that looks like two rectangles.

Optionally, you can give

the section a name and
description to distinguish it from
other sections later on.

If you want to add any

questions to a different section,
it’s simple! Just drag and drop them between sections. At the end of the section,
click the drop-down menu to choose where the form should direct people next.

How to Store Responses in Google Sheets?

Google Forms stores the answers to your Form automatically. It saves each
response in the “Responses” tab at the top of your form and updates in real-time as
people answer questions.
How to Collaborate on Forms

Like all Google suite applications, Forms lets you collaborate with others.
Anyone you share a unique link with can edit the questions in your form. This makes
it a lot easier to work on the same survey with a group.

To do this, click the three dots at the top of the page, and then click “Add
Collaborators.” Next, under the heading “Who Has Access,” click “Change.”

Select “On – Anyone with the link”

to generate a shareable link. Anyone with
this link can then access and edit your
form. Click “Save.”

Now, you can copy and share the

link with anyone you want to have access
to your form. You can do a lot more
with these shareable links, as
they also work with other Drive files and
on mobile.
 However, if you prefer a more in-depth way to analyze responses from your
form, you can generate a new Google
Sheet—or link to an existing one—to store
and view answers. When viewing data stored
in a spreadsheet, you can apply many types
of calculations and Google Sheets’ functions
to create formulas that manipulate your
responses. To do this, select the “Responses”
tab, and then click the green Sheets icon.

Next, click “Create” to generate a new spreadsheet to store all your answers.
Each spreadsheet contains all responses, along with a timestamp of when the
survey was completed.

If you already have a spreadsheet you

want to use, you can do that, too! Instead of
clicking “Create,” click “Select existing
spreadsheet,” and then click “Select.”

Choose the spreadsheet you want from

the list of those saved on your Google Drive,
and then click “Select.”

As people answer each question in the

form, their responses dynamically appear in the
selected Google Sheet spreadsheet.

How to embed Google Forms on any

Website

After the form has been created, click on

the Send button as shown in the image below.
 Select the embed option from the available options of sending. This would
show an <iframe> link that has to be copied.

Add this <iframe> link in the HTML

source code of the page where the form
has to be embedded. This will
automatically display the form and allow it
to be filled on the page itself. The example
below illustrates how the form has to be
embedded.
Output: The output will look like this.

Check these resources for more Google Form

options and functionalities:

1. Article Title: How to Embed a Google Form on Your

WordPress Site (3 Easy Steps)
Link: https://kinsta.com/blog/embed-google-form/

2. YouTube Video Title: Embed Google Forms in your

website | without iframe | without Google branding
Link: https://www.youtube.com/watch?v=wq_xta8GzW8
How To Add Google Forms To A Facebook Page

If you have a Facebook Page for your

business or company, you might want to convert
your fans or followers into subscribers. Hence,
for doing that, you need to add a form to your
Facebook page. Basically, the major reason for
adding forms on Facebook or other social media
profile is to achieve a higher number of views
and submissions.

Further, adding forms to Facebook will

also help in conducting a survey, selling
products on your page, collecting feedback and
suggestions, offering cashback from your
affiliate sales and a lot more.

In order to add the forms on Facebook page, you need to click on the “Send”
button. Here, you will find a number of options for sharing your form including email,
link sharing, HTML, etc. Using these options, you can share the form with people via
email or social media, or embed it into a webpage.

Now, to post this form on Facebook page you can directly share it by clicking
on the Facebook icon present on the right side.

Adding Review Elements On Website

In the digital world, customers rely on reviews online to determine the quality
of any product or service. According to a survey by Search Engine Land conducted
in 2014, 88% of consumers trust online reviews as much as personal
recommendations. So, reviews work better than the word of mouth when it comes to
increasing brand awareness and reliability.

Online reviews have become indispensable means through which buyers can
inquire and decide on what to buy. As a matter of fact, most customers don’t even
visit a shop or business before reading reviews about them.
How do my clients write a review on my website?

Reviews can be really valuable to build trust on your website as well

as improving your Google ranking. There are two places that you may want to get
reviews for.

 To display on your website

 For 3rd party review websites

To display on your website

The simplest way to get reviews on your website is to ask for them!

1. Create a page on your website called “Reviews” and add a paragraph

explaining why you would like client reviews.
2. Add an Email form block for the reviewer to submit the review on.
3. Link to that page from other places on your website or send the Review
page directly to clients who you would like to get reviews from.

After you have received these reviews via your website or email, you can add
them to your website in a variety of ways. The length of the reviews may determine
how you would like to display them.

Longer form reviews and testimonials can be done as case studies on full
pages or as blog articles using images, videos and text as needed.
For 3rd party review websites

The best places to get reviews is on review sites like Google My Business,
Facebook, Trip Advisor and any others that you may use in your industry. Again, you
can ask for these reviews on your website and, using a link, take users to the
specific location to place these reviews for you.

These reviews help with where you are ranked in a Google search as Google
uses these reviews as a part of its ranking process. You can then also use a system
like Repuso to display these reviews on your website.

If you are an e-commerce customer, you can use TrustSpot to get reviews
and feedback from users after they have purchased from you. TrustSpot is a review
& rating service that can help you to increase your shop’s sales and customer loyalty
by allowing you to easily collect and share feedback about their purchase.

More Resources On How To Add Review Elements on Your Website

To explore and know more about how to add Reviews on your website, refer
to these online resources:

1. Article Title: 8 Best Free WordPress Review Plugins for 2020

Link: https://themegrill.com/blog/best-wordpress-review-plugins/

2. Video Title: How to Add Google Reviews to WordPress (2020)

Link: https://www.youtube.com/watch?v=s18Hg5h8U-E

3. Video Title: How to Add Google Reviews to Weebly (2020)

Link: https://www.youtube.com/watch?v=PuztlqlQWqQ
4. Video Title: How to Add Google Reviews to HTML website (2020)
Link: https://www.youtube.com/watch?v=2h44bmyqe5I

Facebook Reviews

There are many ways that potential leads and current customers can
communicate with your ICT project for Social Change but how they perceive you
online is greatly influenced by your presence on Facebook.

For businesses, Facebook Reviews is a star system where your customers

can rate your service or product and leave a comment. Users can comment on each
other’s reviews and talk about your business openly.

This review system appears on your business page and can be read by
anyone who visits your business page. Customers can even check in at your
physical address and will be prompted to leave a review when they do so. Meaning it
is not only your behavior online that influences what appears there.

How to get Facebook Reviews

Setting up Facebook Reviews on your business page couldn’t be easier.

Follow these simple steps to get started.

1. Go to ‘Settings’ located at the top of your page.

2. Click ‘Page Info’ and choose ‘Local Business’ as your Facebook Page
category. (The Review feature isn’t yet available for celebrity pages.)
3. You’ll then be given an option to make your business category more specific:
restaurant, café, hospital or healthcare facility, hotel, etc.
4. Click ‘Save changes’.
5. Next, you have to add your business’ physical address or location. Again, go
to ‘Settings’ and click ‘Page Info’.
6. Click ‘Address’ and enter the information required, then tick the box next to
‘Show map’, ‘check-ins’, and ‘star ratings’.
7. Click ‘Save changes’.
How To: Enable Reviews on Your Business Facebook Page

1. Log in to your Facebook account and navigate to your business Facebook page,
then click "Settings" on the top right-hand side of the page.

2. Click "Templates and Tabs" in the left-hand menu

3. Scroll to the
bottom and click
"Add a Tab"
4. Under "Reviews," click the "ON"
button next to "Show Reviews,"
then "Save" at the bottom.

Google Analytics and Facebook Insights

You can also evaluate the performance of your ICT Project for Social Change
by monitoring the activities happening in your site shown by Google Analytics. If you
are managing a Facebook page, then your page activities are shown via Facebook
Insights.

Google Analytics

Google Analytics allows you to track and understand your customer or site
user’s behavior, user experience, online content, device functionality and more.
Google Analytics allows you the information needed to help you shape the success
strategy of your business, discovering things you probably never knew about visitors
on your site.

Google Analytics is a very simple tool, which helps you see everything that's
happening on your site. With the help of this tool, you can see how your site is
performing so that you can take steps to improve it.

Google Analytics has been discussed comprehensively in Module 4:

Managing An Online ICT Project For Social Change.

For a more detailed guide on how to connect Google Analytics to a

WordPress website, using Site Kit plugin, refer to this YouTube Video tutorial:

Video Title: How to Install Google Analytics in WordPress in 10 mins

Link: https://www.youtube.com/watch?v=khE3BLejaWw

For a more detailed guide on how to add Google Analytics to a Weebly

website, refer to this YouTube Video tutorial:

Video Title: How to setup google analytics tracking ID in Weebly 2019

Link: https://www.youtube.com/watch?v=D7MW573Pcbo
Facebook Insights

You can’t add Google Analytics directly to a Facebook page like you can to a
website because Facebook doesn’t allow this. But you can use Facebook Analytics
instead to analyze your Facebook data. Facebook Insights tracks likes, page views,
and more. Facebook analytics tells you who your audience is and how they’re
interacting with your page.

Why use Facebook Insights?

Understanding how and when people interact with the content you post on
Facebook is also an important way to make sure the Facebook algorithm works for
you, rather than against you. Facebook Page Insights gives you detailed analytics for
your Facebook Page, so you can track what works, learn how people interact with
your content, and improve your results over time.

Facebook Insights has been discussed comprehensively in Module 4:

Managing An Online ICT Project For Social Change.

For a more detailed guide about Facebook Insights, refer to the following
resources:

1. Article Title: The Beginner’s Guide to Facebook Analytics

Link: https://bit.ly/3h78nqC

2. Video Title: How to Effectively Use Facebook Insights

Link: https://www.youtube.com/watch?v=kDbnYMhbTBY

Information Sheet 3

MONITORING SOCIAL IMPACT OF ADVOCACIES VIA AN ICT

PROJECT
 ICT is an acronym which
means, Information and
Communications Technology. It
refers to the technologies used to
acquire needed information
through telecommunication. It
also studies how modern
communication technologies
affect society. Indeed, ICT is
easily accessed and used every
day by users. With this idea,
Information and Communications
Technology gives a chance for
people from around the world to
communicate; leading to the
success of various advocacies.

A perfect example for ICT as a medium for social movement would be the use of
social networking sites, such as Twitter, Facebook, and Skype¸ to promote the
Tunisian Revolution. This social movement began in December 2010, because of
the lack of political freedoms and poor living conditions. Many Tunisian people
leaned on the use of social media sites to spread awareness of the revolution.

This lead to awareness for

people around the globe to
understand what was taking
place in Tunisia during the
revolution.

Another would be users creating websites, webpages, even blogs to promote their
cause. For instance, a website entitled, Women’s Learning Partnership
acknowledges ICT as a means for social change. In this case, the organization aims
to connect the use of ICT to eliminate the marginalization of women.

They conduct trainings and activities to provide technology skills for gender
justice and human rights advocacy. For more information, you may visit their site:
http://www.learningpartnership.org/ict-change.
 Information and Communications
Technology has different impacts when it is
used as a medium for promoting social
change. May it be cyber-bullying, promotion for
feminism, abolition of slavery, or industrial
revolution, ICT gives an opportunity for people
to be aware of the problems in the society and
offers them the opportunity participate and be
part of these social changes.

Information Sheet 4

Reflecting on the ICT Learning Process and How It Affects World

View

In the beginning, computers were created to facilitate engineering and

scientific calculation. Gradually computers found their way into business and
industry. Computers were quite expensive initially, and only those with enough
budget would be able to afford them. Nowadays computers have reached a point
that they have also become common learning tools, finding their way into school and
homes to accomplish tasks, and obtain knowledge and information.

ICT and Self-Learning

Integrating and effectively using ICT as a tool for efficient and effective
learning is what every computer-based educational system can hope for. ICT is a
tool for enriching as students’ cognitive skills such as critical thinking, synthesis
analysis, and problem-solving capability.

As an individual learner in school or at home, the student now has access to

enormous educational resources in advancing and learning more than what the
regular classroom can offer. The students have now in their fingertips the resources
that were not available without ICT. The efficiency and ease in accessing these
resources has never been as fast as today.
 ICT also allows learning outside the confines of a classroom and beyond the
time usually designated for learning. ICT in education has helped in collaborative
learning. Effective teachers act more of a guide rather than simply relaying
information to students.

The challenge today concerns self-discipline and self-management of young

students in the use of ICT since computers also tend to attract them more on
entertainment and games, which distract them from learning.

ICT and Society

ICT can very much help improve the quality of community life. Nonetheless,
the opportunities and challenge of implementing ICT for development needs further
and deep study to ensure its effective application. Providing reliable, timely, and
accurate information to the resident or citizens of the locale or country would be
beneficial to everyone. An effective ICT execution should provide the following
benefits:

1. Better income and business climate

2. Superior help system
3. Improve educational system
4. Constant information campaign
5. Participative decision-making for constituents
6. Equitable sharing and utilization of resources
7. Effective feedback and mechanism to enhance government services.
 What’s More
Independent Activity
Perform the following tasks.
1. (20 pts). Create a survey type or paragraph response Google Form and
choose at least 3 website users, subscribers or Facebook page followers to give
a review of your website or Facebook page. You may choose 3 of your
classmates to give the review.

Share the reviews to your teacher either via link or printed copy. Give your
reviewers a copy of the Rubric for Website Rating that they can use as guide for
their review.

Table 3: Rubric for Website Rating

CATEGORY CATEGORY 4 CATEGORY 3 CATEGORY 2 CATEGORY 1

(Excellent) (Good) (Satisfactory) (Poor)

Links Links (to content) Almost all links Most links point to Less than ¾ of the
(to content) point to high- high-quality, up to- links point to high-
All links point to quality, up to-date date credible sites. quality, up to-date
high-quality, up to- credible sites. credible sites.
date credible sites.

Content The site has a well The site has a The purpose and The site lacks a
stated clear clearly stated theme of the site is purpose or theme
. purpose and theme purpose and theme somewhat muddy
that is carried out but may have one or vague
throughout the site. or two elements
that do not seem to
be related to it.

Layout The Web site has The Web pages The Web pages The Web pages are
an exceptionally have an attractive have a usable cluttered looking or
attractive and and usable layout. layout but may confusing. It is
usable layout. It is It is easy to locate appear busy or often difficult to
easy to locate all all important boring. It is easy to locate important
important elements. elements. locate most of the elements
White space, important elements.
graphic elements
and/or alignment
are used effectively
to organize
material.
 Navigation Links for navigation Links for navigation Links for navigation Some links do not
are clearly labeled, are clearly labeled, take the reader take the reader to
consistently placed, allow the reader to where s/he expects the sites described.
allow the reader to easily move from a to go, but some A user typically
easily move from a page to related needed links seem gets lost.
page to related pages (forward and to be missing. A
pages (forward and back), and internal user sometimes
back), and take the links take the gets lost.
reader where s/he reader where s/he
expects to go. A expects to go. A
user does not user rarely
become lost. becomes lost.

Interest The author has The author has The author has put The author has
made an tried to make the lots of information provided only the
exceptional attempt content of this Web in the Web site but minimum amount of
to make the content site interesting to there is little information and has
of this Web site the people for evidence that the not transformed the
interesting to the whom it is person tried to information to make
people for whom it intended. present the it more interesting
is intended. information in an to the audience
interesting way.

2. Make a self-assessment on the impact of your ICT Project for Social Change.
Below are some questions that will guide you in your reflection:

 Did you post any poems, songs, manuscripts, video clips on community belief
systems, and the like created by people from the immediate community?
 Did posting on the website help you increase or share your knowledge and
creative expression?
 As a content creator, do you feel encouraged to continue contributing to the
website?
 Do you think the contents of this website can be applied to various concerns
such as environment, health, and governance in an enlightened and effective
manner resulting in a mutually agreeable and beneficial consensus for
community actions?

Refer to Table 2: Rubric # 2 for Essay-type Questions shown in page 4 to guide you
in answering.
 What I Have Learned

I learned that:

 Regularly maintaining and updating a website is very important

to encourage website visitors.
 The performance of an advocacy via an ICT Project for Social
Change or any other website can be measured through available
monitoring tools and evaluating techniques such as user interviews,
feedback forms, and Analytics
 ICT is easily accessed and used every day by users. With this
idea, Information and Communications Technology gives a chance for
people from around the world to communicate; leading to the success
of various advocacies.

What I Can Do
Directions: Perform the following activity:
Create a reflection piece or output using an ICT tool, platform, or
application of choice on your learning experiences for this subject
(Empowerment Technologies).
Outputs may be in the form of, but not limited to:

1. Video blog
2. Presentation or image gallery
3. Podcast or webcast

Use the following guide questions when creating/presenting your output:

Guide Questions

1. How did this subject change the way you view ICT?
2. Are they tools to be used to achieve higher goals?
After going through the lessons and visiting online sites, reflect on how they are
currently being used. Do you agree or disagree with it?
4. Based on your reflection, do you have recommendations regarding ICT uses in
the country?

Refer to Table 4: Reflection Evaluation Rubric for your guide.

Table 4: Reflection Evaluation Rubric

Criteria Superior (54-60 Sufficient (48-53 Minimal (1-47 Unacceptable (0

points) points) points) points)

Depth of Response Response Response Response

Reflection demonstrates an in- demonstrates a general demonstrates a demonstrates a lack
depth reflection on, reflection on, and minimal reflection of reflection on, or
(25% of total and personalization of, personalization of, the on, and personalization of,
points) the theories, concepts, theories, concepts, personalization of, the theories,
and/or strategies and/or strategies the theories, concepts, and/or
___/15
presented in the presented in the course concepts, and/or strategies
course materials to materials to date. strategies presented in the
date. Viewpoints and Viewpoints and presented in the course materials to
interpretations are interpretations are course materials to date. Viewpoints
insightful and well supported. Appropriate date. Viewpoints and interpretations
supported. Clear, examples are provided, and interpretations are missing,
detailed examples are as applicable. are unsupported or inappropriate,
provided, as supported with and/or unsupported.
applicable. flawed arguments. Examples, when
Examples, when applicable, are not
applicable, are not provided.
provided or are
irrelevant to the
assignment.
Required Response includes all Response includes all Response is Response excludes
Components components and components and meets missing some essential
meets or exceeds all all requirements components and/or components and/or
(25% of Total requirements indicated indicated in the does not fully meet does not address
Points) in the instructions. instructions. Each the requirements the requirements
Each question or part question or part of the indicated in the indicated in the
___/15
of the assignment is assignment is instructions. Some instructions. Many
addressed thoroughly. addressed. All questions or parts parts of the
All attachments and/or attachments and/or of the assignment assignment are
additional documents additional documents are not addressed. addressed
are included, as are included, as Some attachments minimally,
required. required. and additional inadequately,
documents, if and/or not at all.
required, are
missing or
unsuitable for the
purpose of the
assignment.

Structure Writing is clear, Writing is mostly clear, Writing is unclear Writing is unclear
(25% of TTL concise, and well concise, and well and/or and disorganized.
Points) organized with organized with good disorganized. Thoughts ramble
___/15 excellent sentence/paragraph Thoughts are not and make little
sentence/paragraph construction. Thoughts expressed in a sense. There are
construction. Thoughts are expressed in a logical manner. numerous spelling,
are expressed in a coherent and logical There are more grammar, or syntax
coherent and logical manner. There are no than five spelling, errors throughout
manner. There are no more than five spelling, grammar, or syntax the response.
more than three grammar, or syntax errors per page of
spelling, grammar, or errors per page of writing.
syntax errors per page writing.
of writing.

Evidence and Response shows Response shows Response shows Response shows
Practice strong evidence of evidence of synthesis of little evidence of no evidence of
synthesis of ideas ideas presented and synthesis of ideas synthesis of ideas
(25% of total presented and insights insights gained presented and presented and
gained throughout the throughout the entire insights gained insights gained
points) entire course. The course. The throughout the throughout the
implications of these implications of these entire course. Few entire course. No
___/15 insights for the insights for the implications of implications for the
respondent's overall respondent's overall these insights for respondent's overall
teaching practice are teaching practice are the respondent's teaching practice
thoroughly detailed, as presented, as overall teaching are presented, as
applicable. applicable. practice are applicable.
presented, as
applicable.

Rubric from: web.uri.edu

 Assessment
A. Direction: Read each item carefully and choose the correct answer
from the box.

Problem Management Site Maintenance Checkboxes

Technical Support Service Support Content Update
Google Forms Reviews File Upload
Google Analytics IT infrastructure ICT
Operations Management Change Management Short Answer

1. It refers to the technologies used to acquire needed information through

telecommunication

2. It aims to resolve the root causes of incidents and thus to minimize the adverse
impact of incidents cause by errors within the IT infrastructure.

3. It focuses on the user of the ICT services and primarily concerned with ensuring
that they have access to the appropriate services to support the business functions.
4. This refers to the composite hardware, software, network resources and services
required for the existence, operation and management of an enterprise IT
environment.

5. This form of ICT Management aims to ensure that standardized methods and
procedures are used for efficient handling of all changes.

6. This will ensure that your files and file directory structures are up and running
properly at all times, and all your links are functional.

7. It refers to the specialist technical function for infrastructure within ICT.

8. This provides the day-to-day technical supervision of the ICT infrastructure.

9. It allows you to create mailing lists, surveys, order forms, and more, with a very
flexible form builder.

10. Responses in Google Form that only require a few words.

11. It involves regularly adding fresh writeups, pictures, videos, infographics, blogs,
news articles, and ideas.

12. This element is added on Facebook or other social media profile to achieve a
higher number of views and submissions.
13. It can be an indication of a real problem in your business if you are getting too
many negatives of it.

14. Response option in Google Form where responders choose one or more of a set
of options, including the “Other” option for a short answer.

15. This allows the person to upload a file in response to a question.

16. allows you to track and understand your customer or site user’s behavior, user
experience, online content, device functionality and more.
References:
Image Sources

1. https://www.mezoka.com/managing-a-website-is-a-full-time-job/
2. https://www.magnapubs.com/product/online-courses/evaluating-online-teaching-2/
3. https://www.vecteezy.com/vector-art/96258-free-page-not-found-vector
4. https://twitter.com/jstweetsfollow/photo
5. https://blog.tcea.org/five-hacks-for-google-forms/
6. https://www.aurorasolutions.ca/blog/website-management-and-benefits-to-
business/

Topic Sources:

1. https://www.slideshare.net/CharlotteQuemada/publishing-and-sustaining-ict-
projects
2. https://www.slideshare.net/markjhonoxillo/sustaining-an-ict-project-for-social-
change
3. https://ictforadvocacy.wordpress.com/2016/02/22/the-use-of-ict-for-social-change/
4. https://web.facebook.com/help/548274415377576?_rdc=1&_rdr
5. https://www.andreavahl.com/facebook/everything-you-need-to-know-about-
facebook-reviews.php
6. https://kinsta.com/blog/embed-google-form/
7. https://www.geeksforgeeks.org/how-to-embed-google-forms-on-any-website/
8. https://www.formget.com/how-to-add-google-forms-to-a-facebook-page/
9. https://support.rocketspark.com/hc/en-us/articles/115010276227-How-do-my-
clients-write-a-review-on-my-website-
10. https://support.signpost.com/hc/en-us/articles/360015879992-How-To-Enable-
Reviews-on-Your-Business-Facebook-Page
11. https://business.tutsplus.com/tutorials/how-to-make-a-survey-in-google-docs--
cms-20928
12. https://www.howtogeek.com/434570/the-beginners-guide-to-google-forms/

YouTube Video Sources

1. https://www.youtube.com/watch?v=s18Hg5h8U-E
2. https://www.youtube.com/watch?v=PuztlqlQWqQ
3. https://www.youtube.com/watch?v=wq_xta8GzW8
4. https://www.youtube.com/watch?v=2h44bmyqe5I