KURISU MAKO

CONTACT EXPERIENCE
Adderss Bank Teller Jan 2019 – Apr 2021

Kamae Oaza Maruichibiura, Saiki, Oita Suruga Bank

876-2405, Japan  Maintained a sufficient supply of cash and foreign currencies,
ensuring adherence to banking regulations.
Email  Managed excess currency by turning it in within banking limits.
Makokurisu@gmail.com  Ordered, packed, and handled coins for small businesses, ensuring
availability for daily transactions.
Phone  Answered customer inquiries and cross-sold banking services.
 Built and maintained positive relationships with potential and
+81 8066730123 existing customers.
 Detected and prevented fraudulent transactions, conducting legal
background checks on the source of money.
 Ensured compliance with regulatory requirements and internal
policies.
 Packed and sent money and foreign currency through security
agencies to other branches in case of urgency.
EDUCATION  Performed audio typing, photocopying, scanning, and constant
computer work.
Banking 2017 – 2021
Bank Teller May 2021 – Jan 2022
University of Nagoya GPA 3.5/4.0
Shizuoka Bank
 Helped customers with processing various transactions, including
deposits, withdrawals, payments, and account inquiries.
 Resolved complaints, account discrepancies, and answered
SKILL customer inquiries.
 Balanced and managed the Automated Teller Machine (ATM),
 Attention to Detail
ensuring sufficient cash availability and resolving any operational
 Mathematics and Numeracy issues.
 Problem Solving  Informed customers about a range of bank products and services,
 Ethical Judgment addressing their financial needs and promoting available offerings.
 Tracked, recorded, reported, and stored information related to
 Risk Management
transactions, bank supplies, and customer interactions.
 Ensured accuracy and completeness of all recorded information.
 Maintained and balanced cash drawers, reconciling any
discrepancies.
 Kept a clean, organized work area to facilitate efficient and
effective customer service.
 Maintained accurate and complete records of transactions,
contributing to efficient information management.