WhatsUp Professional - How to backup WhatsUp Professional Página 1 de 2

Do you own an Ipswitch Service Agreement?

It provides you with unlimited live support and all product updates.
Purchase an Ipswitch Service Agreement

WhatsUp Professional - How to backup

WhatsUp Professional
Product: Version: Platform:
Windows 2003 Server
WhatsUp Professional 2005+ Windows XP SP1 or later
Windows 2000

Question/Problem: I want to make a backup of my WhatsUp Professional installation. How

do I do this?

Answer/Solution: You will need to backup the following information:

1. The WhatsUp database. This can be done from the WhatsUp console by selecting Tools
> Database Utilities > Back Up SQL Database.
2. In the registry, the Network Monitor key from
HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch.
3. In the registry, the WHATSUP key from
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server.
4. The WhatsUp Professional installation folder. The default location for this is
C:\Program Files\Ipswitch\WhatsUp Professional.

To restore a WhatsUp installation:

1.) Reinstall the same version of WhatsUp Professional as was running when the backup was
created. Both MSDE and WhatsUp Professional must be reinstalled to the same paths. If you
are prompted to restart the server after installation, you must do so before continuing to Step
2.
2.) Shut down the Ipswitch WhatsUp Engine service.
3.) Shut down the MSSQL$WHATSUP service.
4.) Open the registry editor, backup and then delete the following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\WHATSUP
HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\Network Monitor
5.) Import the two registry keys from your backup.
6.) Backup the current WhatsUp installation directory, and then restore the contents of your
WhatsUp installation directory, overwriting any files that currently exist.
7.) Restart only the MSSQL$WHATSUP service.
8.) Open the WhatsUp console, and select Tools > Database Utilities > Restore SQL
Database to restore the SQL database from your backup.
9.) Restart the WhatsUp machine.

See also:

WhatsUp Professional - How to automate a database backup

http://support.ipswitch.com/kb/WP-20041112-DM01.htm 12/5/2006
WhatsUp Professional - How to backup WhatsUp Professional Página 2 de 2

Document #: Revision Date:

WP-20041112-DM01 09/13/05

Did this article help you?

Please choose 1 to 5 whether this article solves your problem.
1 = No Help at all 5 = Problem Solved
If this article does not solve your problem, what are you looking for:

Submit my Feedback

Return To KnowledgeBase Search Page

http://support.ipswitch.com/kb/WP-20041112-DM01.htm 12/5/2006