1) Kay uses a laptop for work.

a) Which one of these features would be improved if she used a desktop replacement?(1)

b) State two key features of a blog that is different from the key features of a website. (2)
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Which one of these could prevent the risk to Kay’s work data caused by accidental deletion?
Kay can access goods and services online. (a) Online transactions can be tracked. Which one of these is
used for transaction tracking?

(b) One type of online service is education and training.

(i) Give one other type of online service.

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(ii) List four features of a virtual learning environment (VLE). (4)

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(c) Which one of these describes people who are ‘information poor’? (1)

2) Kay is searching for some information online. Describe two ways that Kay can make effective

use of a search engine to select information. (4)

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i) Which one of these is used to connect a local area network to a wide area network?
 This diagram shows data sent to a laptop (2)

ii) Describe how the firewall acts on the data that has been sent to the laptop.

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iii) State three ways devices are identified on a network. (3)

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iv) Discuss the use of wireless and wired connectivity for a home network.

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3) Kay works at home.

(i) State four benefits to Kay working from home

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 (ii) State four problems Kay may likely experience when working from home.

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a) Explain one benefit to Kay’s lifestyle of being able to listen to audio streamed online, rather than

downloading it.

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b) State three examples of services that are not available to those with limited or no access to digital

technologies

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4) State three features of Social networking communities

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5) Explain one reason why films often appear pixelated when they first load from online streaming

services.

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.. Kay is visually impaired. List two ways that an ICT system can be configured to meet the needs of

someone with limited eyesight. (2)

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(f) State three ways in which a member can react to a post (2)

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f) State three features of Online work spaces (2)

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(c) Zara streams an online video. She sees the notice shown in Figure 1

Describe what has happened to Zara.

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(d) Give two benefits to Zara of connecting her tablet computer to her television. (2)

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(e) Zara uses a PIN to unlock her tablet computer. List three other methods she could use to prevent

unauthorised access to her data. (3)

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(f) Explain one advantage of using hosted applications with tablet computers.

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