Welcome to Poly Global Services

Thank you for your recent Poly Global Services purchase. This email contains
important information regarding your Certificate of Coverage. We are sharing this
information with you to ensure you get the most from your Poly solution. This
Certificate of Coverage summarizes the terms and conditions of your service.(1)

With Poly Global Services, expert support is a phone call away, no matter where in
the world you are located. Please take a moment to familiarize yourself with the
services presented in our Customer Guide to Support and Deployment Services,
noting the Poly Technical Support Center closest to you. This guide also contains a
summary overview of Support Services to help clarify the support available to you
based on the service level purchased. Your contract Coverage start and end dates
are shown below.

For your convenience please follow this link to see our Technical Support contact
phone numbers.

We kindly request that you keep this email in a convenient location. You will be
asked for the below Coverage information should you have a need to contact Poly
Global Services for assistance. We also invite you to register for a Poly Online
Support Center account where you will find the latest information on product
updates, documentation, the Polycom Knowledge Base, and more.

Your continued satisfaction is our primary goal and we are committed to providing
consistent, world-class service. Once again, welcome to Poly Global Services and
thank you for placing your trust in our team.

Sincerely,

Navin Mehta
Executive Vice President, Global Services

(1) Certificate of Coverage Service End Date(s) may be adjusted by Poly based on
the services provided or local laws and regulations or other factors with any
adjustment not to exceed 60 days beyond the original End Date(s) shown.

Certificate of Coverage

Purchase Order: EPC-00065390

End Customer: Banco Genreal Rumiñahui S.A.

Entitlement Name: Premier - 7810100959 - 2.1

Service Product: Prem, Polycom Studio (P/N: 4870-85830-112)
RMA Coverage Type: Prem
Start: 04/24/2021
End: 04/23/2022

The following Poly solutions are covered under this agreement:

Product: P009 POLYCOM STUDIO,MEX (P/N: 7200-85830-034)

Serial Number: 8G19294F4042F9
Entitlement Name: Premier - 7810100959 - 1.1
Service Product: Prem, Polycom Studio (P/N: 4870-85830-112)
RMA Coverage Type: Prem
Start: 04/22/2021
End: 04/21/2022

The following Poly solutions are covered under this agreement:

Product: P009 POLYCOM STUDIO,MEX (P/N: 7200-85830-034)

Serial Number: 8G19294F3F20F9