Title: The Challenges of Crafting Research Papers on Banking Technology

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Thus, customers’ satisfaction level of private sector commercial banks in terms of technology based
services is higher than that of public sector banks. A number of good reasons are adduced for this
dynamic change in banking systems. One of these reasons is the inherent benefit of e-banking to save
time and magnificent efficiency in the speed in the transaction of banking activities and
consequently enhancing the performance of banks. ASUE ESELEM Valence 2017 This study on the
impact of e-banking on commercial banking operations with the Case study of UBA Bank
Cameroon, sought out to examine the relationship between e?banking services and the profitability
of the banking institution and to identify the difference between those who use e-banking Services
and Counter Service. Journal of Hybrid Information Technology, Vol 9, No 6 (2016). A total of 799
respondent belong to the five Asian countries, which are Pakistan, China, Iran, Saudi Arabia, and
Thailand. Promoting frontline employee customer orientation in China: a replication and a
comparison. For more information on the journal statistics, click here. Moreover, with the inherent
nature of AI and the competitive working environment of banking, the use of AI in banking
operations is inevitable. To browse Academia.edu and the wider internet faster and more securely,
please take a few seconds to upgrade your browser. To add, we found out that there is no significant
relationship between the electronic banking services and the level of profitability of the banking
institution because savings are not much influenced by the level of e banking services available, and
the amount of savings does not transform its self into interest unless a decision is taken by the bank
to give out loans. Download Free PDF View PDF “A Study of investment awareness and avenues
especially through banks with reference to Ichalkaranji City” Journal ijmr.net.in(UGC Approved)
from each other. This a descriptive paper focuses on an overview of financial inclusion in India and
its progress through various indicators. Finally this studycovers the customers satisfaction towards
SBI mobile banking services in Mysuru city. Secondary sources of data have been collected through
use of internet, consulting past studies on the subject and also books have been used, primary data
has been collected from 50 respondents through questionnaire by direct survey method.
Nevertheless, electronic banking in Cameroon is at its infancy and rapidly growing. All articles
published by MDPI are made immediately available worldwide under an open access license. No
special. Findings — The paper found support for the hypotheses that managerial coaching behavior
can help bank employees develop their customer orientation and increase their performance, as well
as reduce opportunistic behavior sales orientation, research paper on marketing of banking services.
BRI Unit Boyolali) Ayu tarigan Increasing competition in the Indonesian banking industry has
encouraged many banks to improve the quality of services to customers by utilizing information
technology developments. The action you just performed triggered the security solution. This means
that the people or the customers who are highly educated are more ready to adopt AI in their banking
operations than the customers who have low educational levels. 5. Conclusions The transformation of
the banking sector was not an overnight process. The high dynamics of changes in technologies and
business models of modern banking are driving to the question whether the position of a digital
customer will not become the weakest or the most neglected area in bank operations, and one of key
problems for regulators and supervisors. AI was first introduced to replace human efforts, and later
was improved to recognize human working patterns and predict their behaviors. Results from a two-
stage field study support the scheme for consumers and nonconsumers of a flu inoculation. The other
four countries, China, Iran, Saudi Arabia, and Thailand are more developed than Pakistan and they
introduced artificial intelligence in their banking sector earlier than Pakistan. Share to Twitter Share
to Facebook Share to Pinterest. Along with seven demographic factors, the other seven variables are
defined by using twenty-six items, four of which are related to awareness, perceived usefulness,
perceived risk, subjective norms and knowledge in artificial intelligence technology. We’ve broken
down this buzzword into a helpful visual guide to how chatbots are revolutionizing digital banking.
Unilever Bangladesh Limited, a fast moving consumer goods company, engages in the manufacture
and distribution of home care products, personal care products, and foods. This study aims to present
the factors which are critical for the success of e-banking in India. A comparison of service quality in
the banking industry: Some evidence from Turkish- and Greek-speaking areas in Cyprus.
As a developing country commercial banks of Bangladesh need to be concerned about the facilities
of e-banking as well as the costing in terms of users. Journal of Theoretical and Applied Electronic
Commerce Research (JTAER). The economic development of any country primarily depends upon
the establishment of industries. Dr. Rashad Yazdanifard ABSTRACT The intention of this paper is to
gather information that shows the impact of online commerce on banking, which is affecting
customer’s satisfaction, customer loyalty, and profitability. The present study has been collected
from primary data on the basis of issue questionnaire, the sample size for study was only 100 mobile
banking users of SBI. Download Free PDF View PDF A Study of Technology Driven Banking
Service Quality in Selected Districts of Nagaland Journal ijmr.net.in(UGC Approved) Abstract:
Today, information and communication technology has become the heart of banking sector, which
has brought an enormous transformation in the banking industry and made banking services easier,
speedy and accessible anytime and anywhere. Learn everything you need to know with this handy
infographic. In pursuance of this objective, primary data were obtained by administering
questionnaires to staff of four purposively selected banks (Ecobank, UBA, GTB and First bank). In
this study, INT shows a strong correlation with PU and ATT, and a moderately strong correlation
with AWR, SN, and KNG, while INT shows a weak correlation with PR. It is also observed that the
banking sector that uses artificial intelligence generates higher revenues such as JPMorgan Chase,
CitiBank, Wells Fargo, Barclays Bank Plc, Capital One, etc. The rapid advances in AI technologies
facilitated the reduction in the cost of data processing, storage, and faster connectivity in 2017
onwards and are known as Banking 4.0. The attractiveness of AI-based financial inclusions at lower
operating costs witnessed an accelerated shift in banking services. It was concluded that the
introduction of new channels into their ebanking operations drastically increased bank performances,
since the more active customers are with their electronic transactions the more profitable it is for the
banks. However, judicious use and management of the banks' resources as well as increase in
customer base and retention coupled with excellent service delivery will contribute meaningfully to
the banks' performance. A number of 313 respondents were used in this data set. The Internet
banking is changing the banking industry and is having the major effects on banking relationships.
The Internet speed delivered to your home is shared among all your devices. Internet Banking
Frauds and Ways to Prevent Internet Banking Frauds. Accordingly, there are gaps in the realization
of financial services.Traditional Banks and Financial Institutions have noticed technology as a
potential to empower the business propositions, rather than originating new business propositions
themselves. Journal of Low Power Electronics and Applications (JLPEA). The main objectives of
the Digital India campaign is to come back with the practical solutions and innovative ideas. Overall,
the findings of this study will be a worthy insight for making strategic decision-making in the
banking industry. Internet banking has led to customer retention and customer creation as there is.
This will enable the banking management to build a strategy to increase the trust of consumers,
which will help them to overcome risks and give them confidence in using digital technology while
making transactions. EconPapers: Research Papers in Banking and Financial? RAVICHANDIRANG
80 perception and acceptability of electronic banking a study of the customer. 80 perception and
acceptability of electronic banking a study of the customer. ANOVA analysis of intentions of
adoption of artificial intelligence in banking. EconPapers: Research Papers in Banking and Financial?
Unilever Bangladesh Limited, a fast moving consumer goods company, engages in the manufacture
and distribution of home care products, personal care products, and foods. Editor’s Choice articles
are based on recommendations by the scientific editors of MDPI journals from around the world.
Research papers of this journal will help out to new research members This research is a combination
of exploratory and descriptive research as an effort was made to first gain some basic knowledge on
e-banking through study of previous research on e-banking and general observation.
Dissertation report on A Study on employees motivation its effect on their wo. Research papers of
this journal will help out to new research members This research is a combination of exploratory and
descriptive research as an effort was made to first gain some basic knowledge on e-banking through
study of previous research on e-banking and general observation. For banks, the main motive to
adopt e-banking is to increase their client age and to retain their customers. Table of Content 1
introduction 3 2 summary of the articles 4 With the explosion of smart phone sales, e-banking is
rapidly growing all over the world. Related Research paper on mobile banking pdf Factors that
impact consumer adoption of mobile banking within the m- commerce domain By Tanna branch. It is
also observed that all variables are significantly and positively correlated with each other. 4.5.
Regression Analysis Regression analysis is an important technique that is used to determine the effect
of different variables that are known to be independent variables on the dependent variable. Research
Papers Banking Students typically end up services meets every students that comes in handy really in
need of We will research papers banking your feel this way and us because we provide complete this
task with correct. Not only did it generate a great deal of interest within the industry, it was adopted
at a time when the Internet as a medium was slow to take-off. Another important aspect is that males
are more involved in financial matters. They constitute of 90% of the total industrial units and are
responsible for 45% of industrial output and 40% of the total exports. This exploratory research from
the consumer’s perspective will help the banking industry to understand the user’s perspective in
terms of their awareness, perception, trust, and norms towards this transformation. Table 10 and
Table 11 show the grand means for country and education level. It is essential to evaluate the impact
of information technology on the performance of Indian banks in terms of extended value added
services and customer satisfaction thereby. But, even after its advantages customers still have faith
on traditional. Please include what you were doing when this page came up and the Cloudflare Ray
ID found at the bottom of this page. Findings — The paper found support for the hypotheses that
managerial coaching behavior can help bank employees develop their customer orientation and
increase their performance, as well as reduce opportunistic behavior sales orientation, research paper
on marketing of banking services. Determinants of corporate adoption of e-Marketplace: an
innovation theory perspective. Hypothesis 2 (H2): Attitude toward AI is proportionate to the
intentions to adopt artificial intelligence in Banking. Previous Article in Journal Utilization of Agro-
Industrial By-Products for Sustainable Poultry Production. Today’s banking sector needs to be
updated in terms of the consumers’ perception of financial technologies, especially on the role of
artificial intelligence. Download Free PDF View PDF The role of e-banking on operational
efficiency of banks in Nigeria Prof. It delivers research articles, position papers, surveys and case
studies with the aim of fostering multidisciplinary discussion and research on this fast-growing topic
Given the extraordinary interest in the provision of customer and business-oriented e-banking
services. But, when it comes to the usage and awareness of E banking among. Research Papers
Banking Students typically end up services meets every students that comes in handy really in need
of We will research papers banking your feel this way and us because we provide complete this task
with correct. Smartphone banking, ATMs, cash deposit machines, short message services, and emails
all are integrated with AI technology in the present banking system in Pakistan. Digitalization is
really important in the current age because nowadays the information is shared in real time. Among
these, banking is one of the important sectors for any country. A Study On Customer’s Perception
And Satisfaction Towards Electronic Banking. E-banking is considered to have a substantial impact
on banks' performance. Therefore, the study investigated the relationship between digital labour and
deposit money banks effectiveness in Nigeria.
Data analysis, Data collection, Qualitative research 1093 Words 6 Pages for the Bank of China bad
customer services experience and less professional image in investment image. The Internet speed
delivered to your home is shared among all your devices. All the services that the bank has permitted
on the Internet are displayed in menu. Cloud computing and Mobile applications are the catalysts
which help in the empowerment of citizens around the globe. John Hart in Pennsylvania Has
Significantly Impacted Societies and Social Con. It has the flexibility to fulfill the needs of
organizations of all sizes, from small to large. A model of mobile payment usage among Arab
consumers. However, the development of digital banking services also increases the risks faced by
banks. Social media like face book, twitter Skype are going to play a very important role in consumer
buying behaviour decision making. Awareness and adoption intentions: The adoption and use of
digital financial services are closely linked with the level of awareness of the customer towards the
financial offerings of the banks. The other four countries, China, Iran, Saudi Arabia, and Thailand
are more developed than Pakistan and they introduced artificial intelligence in their banking sector
earlier than Pakistan. You can download the paper by clicking the button above. The book contains
related to consumer behaviour towards purchasing decision at marketing science. Through this paper,
it has been found that Electronic Banking has tremendously improved the performance of banks.
This campaign has come up with best practices and policies from all over the world to make it a great
success. The result shows that offering e-banking services have a positive or upward impact over the
profitability of banks. Note that from the first issue of 2016, this journal uses article numbers instead
of page numbers. They depict that if people’s or customers’ awareness of digital financial services
leads to customer trust, and people are more likely to adopt artificial intelligence in banking. It has
been offering various services to the customers. Research Paper: ?E-Service Quality in Internet
Banking. The action you just performed triggered the security solution. Hypothesis 4 (H4): Perceived
risk is negatively proportionate to the intentions to adopt artificial intelligence in banking. Generally,
it is also observed that people are not ready to take risks, especially in financial matters. Individual
performance and data security over the internet while performing transactions increases, which leads
to increased customer trust and in turn increases customer adoption of AI banking. The study
recommended that the monetary authorities and deposit money banks in Nigeria should enlighten
their customers on the convenience and importance of adopting e-banking channels in completing
their transactions. As the researcher has focused on bringing together the. Thus, investment in ICT is
at online banking research paper pdf top priority of every commercial today. I did a thoroughly
research on the awareness of E-banking services amongst indian customers. Internet speed tests, like
this one or the test found at SpeedTest. Government at all levels should provide enabling
environment and social infrastructure such as: constant power supply, quality and good
telecommunication, cheap and robust internet services.
All articles published by MDPI are made immediately available worldwide under an open access
license. No special. The reason behind this is the difference in the level of growth in these Asian
countries. In this study, INT shows a strong correlation with PU and ATT, and a moderately strong
correlation with AWR, SN, and KNG, while INT shows a weak correlation with PR. In addition,
banks should conduct further research to find new e-banking products to attract and retain their
existing customers. As for the educational level, 30.2% of respondents have a master’s degree in
various fields. You can download the paper by clicking the button above. The paper also analyses
that despite some infrastructural deficiencies, lack of skilled persons and inadequate market linkages,
but this sector has registered remarkable success with regard to increase in number, quantum of
investment, scale of production, export promotion and overall contribution to national GDP, and
digitalisation. We use cookies on our website to ensure you get the best experience. Digital India
focuses on National Optical Fibre Network program which improves the infrastructure of the optic
fibre nationwide. Digital Banking Transactions Soar; The Express Tribute: Karachi, Pakistan, 2022;
Available online: (accessed on 11 September 2022). Moreover, with the inherent nature of AI and the
competitive working environment of banking, the use of AI in banking operations is inevitable.
Multiple requests from the same IP address are counted as one view. A Study On Customer’s
Perception And Satisfaction Towards Electronic Banking. In pursuance of this objective, primary
data were obtained by administering questionnaires to staff of four purposively selected banks
(Ecobank, UBA, GTB and First bank). Wider application of marketing is Demographic and
attitudinal differences between active and inactive credit cardholders - the case of Hong Kong. Poor
quality of service is being provided to customers who show a poor customer satisfaction. From the
study, e-banking adoption was a business strategy the bank used in response to customer needs and
the changing marketing trends in the banking industry. The rapid advances in AI technologies
facilitated the reduction in the cost of data processing, storage, and faster connectivity in 2017
onwards and are known as Banking 4.0. The attractiveness of AI-based financial inclusions at lower
operating costs witnessed an accelerated shift in banking services. Once the branch offices of bank
are interconnected through terrestrial or satellite links, there would be no physical identity for any
branch. The report looks at a number of pertinent problems regarding the use of IT in banking and
proposes implementing IT and other cyber regulations, protecting the privacy and confidentiality of
data correctly. Hence, it is important for banks to understand what affects customer satisfaction and
how to optimize service quality as a driver of customer satisfaction. Furthermore, quantitative and
descriptive methods of analysis will be adopted to examine the impact of e-banking services on the
profitability of the banking institution. Conflicts of Interest The authors declare no conflict of
interest. Please include what you were doing when this page came up and the Cloudflare Ray ID
found at the bottom of this page. Findings: The study consequently infers that spending money on E-
banking may not necessary improve performance of deposit money banks in Nigeria. Findings The
tests of measurement invariance at the model level indicate an insignificant difference between
institutional investors and retail investors. As a result, companies in various industries are induced to
provide distinguished customer service in order to remain competitive. International Journal of
Research in Engineering and Technology, Volume: 04 Issue: 07. It has been offering various services
to the customers. You can download the paper by clicking the button above.
By applying advanced data analysis techniques on the transaction and operation data of the bank’s
customers, a well-designed classification of customers was presented for the churn rate. It is
observed that there are fewer deviations and spread shown by the variables, thus, the values are
mostly near to their means. 4.4. Correlation Analysis Correlation is the statistical technique that is
used to determine the relationship or association between two variables. You can join in the
discussion by joining the community or logging in here. Summary of the hypotheses testing results
from regression analysis. Download Free PDF View PDF A Study of Technology Driven Banking
Service Quality in Selected Districts of Nagaland Journal ijmr.net.in(UGC Approved) Abstract:
Today, information and communication technology has become the heart of banking sector, which
has brought an enormous transformation in the banking industry and made banking services easier,
speedy and accessible anytime and anywhere. Table 9 describes the F-stats for the variable country
and education level by taking the intentions of the adoption of artificial intelligence in banking. The
study also examines empirically the determinants of the buying behavior of bank customers in Qatar.
The attitude, subjective norms, perceived usefulness, and knowledge of artificial intelligence also
show a positive relationship with the intentions to adopt AI in banking. Previous Article in Journal
Utilization of Agro-Industrial By-Products for Sustainable Poultry Production. Government at all
levels should provide enabling environment and social infrastructure such as: constant power supply,
quality and good telecommunication, cheap and robust internet services. Apart from these there are
other internet banking services provided by the banks to its customers. Role of E- Banking to the
society- E banking is influencing life of modern people in following. The top three factors critical for
success of e-banking included: cost and promotion; security and privacy; ease of use. Apart from
these banks need to pay attention towards enhancing of its services and developing simpler websites
with useful content Download Free PDF View PDF STUDY ON PRE AND POST IMPACT OF E-
BANKING ON BANKING OPERATION MS. PARUL CHOVATIYA MS. ANKITA BHALALA
parul chovatiya Prior to the advent of electronic banking, the manual system of banking data,
recording and retrieval was in use. A model of mobile payment usage among Arab consumers.
Another benefit is the accuracy and reliability of this information if accurate data are inputted. And
feel free to share or embed the image with the code at the end of this post. The spread and
penetration of internet and electronic media has unwrapped innovative horizons and scenarios for
the banking industry. I admire a lot of people people but the person i admire the most is my mother.
Hypothesis 6 (H6): Knowledge of artificial intelligence technology is proportionate to the intentions
to adopt artificial intelligence in banking. 3. Data and Methodology 3.1. Theoretical Framework The
purpose of this study is to investigate the effect of customer awareness, attitude, subjective norms,
perceived risk, perceived usefulness, and knowledge of artificial intelligence technology regarding
intentions to adopt artificial intelligence in banking. Find support for a specific problem in the
support section of our website. It has been compared to “email for money”, Because the. John Hart
in Pennsylvania Has Significantly Impacted Societies and Social Con. To have maximin approach,
the creamy layer of public sector banks is mulled over in this study to access the public sector banks'
performance with respect to installation of green banking initiatives. A Study On Customer’s
Perception And Satisfaction Towards Electronic Banking. In the future, other financial sectors will
also be considered for further study. Computerizing the processes in management and control has
already passed. To browse Academia.edu and the wider internet faster and more securely, please take
a few seconds to upgrade your browser. The significant F-value indicates that there is a difference in
the people regarding the intentions of adopting artificial intelligence in banking across the countries
and at different levels of education. The E-Banking researchers and writers at Academic Term Papers
can meet your needs now Our catalog of E-Banking papers and reports and our E-Banking experts
are here to assist you with your term paper, essay, research or book report.
In the future, to increase accuracy, it is suggested that researchers increase the sample size and adopt
other methods of data collection, such as field experiments. Table 7 shows the impact of awareness,
attitude towards artificial intelligence, perceived risk, perceived usefulness, subjective norms, and
knowledge of artificial intelligence on the intention to adopt artificial intelligence in banking. This
initiative is taken by theHon’ble Prime Minister Narendra Modi.The vision of Digital India campaign
is to access digital services, knowledge and information. The effect of managerial coaching on
salesperson's relationship behaviors: new evidence from frontline bank employees in China. Journal
of Cardiovascular Development and Disease (JCDD). KEY WORDS: Pre and post impact of e-
banking, banking operation, electronic banking guidelines. Through this report it is clear that the
banking activities have reached at a level up after internet. Banking chatbots have the potential to
create deeper, insightful connections with customers, automate backend operations, and create
friction-free banking experiences. A field survey has been used to show the connection between bank
profit and e-banking. Obviously, tremendous benefits such as revenue generation, improved
productivity, efficient service delivery and cost savings accrue from e-banking. Not only did it
generate a great deal of interest within the industry, it was adopted at a time when the Internet as a
medium was slow to take-off. The reason behind this is the difference in the level of growth in these
Asian countries. The Table 1 shows the abbreviations of variables used in the study. 3.2. Econometric
Model The economic model used in this study is as follows. Banks in India are already using new
technologies to improve their standards for survival, although different banks are at different stages
of technology adoption. A number of 313 respondents were used in this data set. The available
information relating to the investors' behaviour towards investment avenues is very little and failed
to provide a lot of information particularly in small towns. It is much common that the investors
expect more returns with preferring lesser risks. See Full PDF Download PDF See Full PDF
Download PDF Related Papers A Reserach Proposal on MEASURING THE IMPACT OF
ELECTRONIC BANKING ON COMMERCIAL BANKING PERFORMANCE. It has supported
that the banks will earn profits by providing e-services in spite of facing high maintenance costs in
the long run. In this study, we used the theory of planned behavior (TPB) to evaluate the effect of
the adoption of AI-based banking services by customers. Digitalization requires the usage of
Information technology and the students need to be trained in information technology. This
exploratory research from the consumer’s perspective will help the banking industry to understand
the user’s perspective in terms of their awareness, perception, trust, and norms towards this
transformation. The E-Banking researchers and writers at Academic Term Papers can meet your
needs now Our catalog of E-Banking papers and reports and our E-Banking experts are here to
assist you with your term paper, essay, research or book report. The subjects are english teachers
homeworkhelp4u. Cuts, or o. Most of the banks have begun to take an innovative approach towards
banking with the objective of creating more value for customers in the banks. Furthermore, this study
recommends that bank managements and technology regulatory authorities take the required actions
to improve security and protection measures that guarantee improved customer service to increase the
reliability and appeal of AI in banking service. The researcher has emphasized that the banks need to
deliver few. It has been offering various services to the customers. A simple online survey of their
available websites allowed one to view all the available transactions and activities connected to
electronic banking or internet banking. From the study, e-banking adoption was a business strategy
the bank used in response to customer needs and the changing marketing trends in the banking
industry.