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Lecture 20
Lecture 20
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Collecting Survey Data:
General Principles
Prof. Ram Fishman
Tel Aviv University
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Why?
• Collecting data through surveys continues to
provide us with most information about the human
condition
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• Especially important in low and middle income
contexts
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Why?
• Several large-scale survey efforts provide us with
crucial information about important aspects of life
in under-developed areas.
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Example: DHS
Demographic and Health Surveys
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Example:
Joint
Monitoring
Program
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Challenges
• People do not always report accurate, reliable
data…
• Sampling challenges
• Limited accuracy
• Subjective biases
•…
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How?
• Traditionally, paper and pen…
• Increasingly, use of ICT:
• Phone surveys
• Using mobile phones to conduct in-person
interviews
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General Guidelines
for Survey Design
• Garbage in, garbage out…
• Put yourself in the place of the respondent
• Be efficient and precise
• Use existing, tested surveys
• Avoid ambiguity…
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Designing a survey
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Types of Questions
• Objective / Subjective
• Qualitative / Quantitative
• Observational data
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Formulating Effective Questions
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I. Respondent’s time is costly
• Treat it as a very scarce resource.
• Only ask what you really need and know how to
use.
• Include exactly what you need to answer your
research questions, or potential future research
questions, but do not include questions if you do
not have a clear idea of how they would be used.
Follow the checklist for proofing each question.
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II. Leave no room for ambiguity
• Questions should be phrased precisely and
concretely, leaving no room for subjective
interpretation.
• Put yourself in the place of the respondent
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III. Respect sensitivities
• Be sensitive to the cultural and social contexts
• Work with someone intimately familiar with community
• Be mindful of sensitivities that can cause biases
• Use “deliberate loading,” i.e., set the question in a context that the
behavior is acceptable. For example: “Disciplining children can be
hard and parents do it in several ways. Have you ever hit your child
to discipline them?”
• Be aware of “social desirability”
• Do not “lead the witness”
• Do not place sensitive questions too early the survey
• Enumerators should not know the respondent at all
• Pilot!
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IV. Data Validation
• Minimise room for human error on both the
respondent and surveyor sides.
• Ask important questions in more than one way,
cross-validate
• Catch inconsistencies dynamically.
• Limit ranges for numerical variables.
• Use Digital tools such as geo-location and images to
check data.
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V. Observation
• Use very standard and precise procedures
• Worry about enumerator bias
• Avoid “hawthorne effects”:
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Additional Reading
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