WSQ Advanced Design Thinking

Certification Course
3 most important skills (according to Forbes)
in the 21st century:

- Critical Thinking (Problem Solving)

- Creativity (Think Outside the Box)
- Collaboration (Working with Others)

This program is one of the most

comprehensive and professional 3-day
Design Thinking Masterclass and Certification

UP:$1380
Program in Singapore. It will empower you
with effective framework and mindsets of a
designer in order to solve real-world
problems.

Link and Contact:

91274957
training@emerge-creatives.com
For SG/PR with WSQ Funding
Pay By SkillsFuture Credits or Cash
Program Objectives
* Understand key characteristics of DT
* 5 Action Phases of Design Thinking –
Empathize, Define, Ideate, Prototype and Test
* Empathize- Understand customers / users
* Define- Define clear project / biz objectives
* Ideate- Explore ideas and solutions
* Prototype- Build and visualise ideas
* Test- Review and decide best idea
More Details:
https://www.emerge-creatives.com/wsq-
design-thinking-certification-course
Interested Learners:
This Design Thinking Certification Masterclass
is EXTREMELY useful for:
Successful professionals who are c-suites,
managers, executives and stakeholders
involved in innovation, change management,
problem-solving and digital transformation
in any corporate industry
Entrepreneurs and startup owners interested
in good customer experience and innovation
ideas for business
Mid-career professionals who want to pivot
career to provide consultation / prob-
lem-solve in any industry
Freelancers or design students who are
starting out in business-related industry
Corporate trainers interested in Design
Thinking, innovation and creativity
Lesson Agenda (3 Days): Prototype and Test Phase

Introduction to DT and Action Plan • Prototype your Design Solution

• What is Design Thinking?
• H7 Types of Design Thinker / DT Checklist
• Speed Design Thinking
Empathize Phase
• How to Build Rapport
• How to Create Discussion Guide
• Compile Insights in Empathy Map
• What's a Persona and JTBD
• How to Convey Empathy by Storytelling
Define Phase
• Physical Prototypes / Wireframes
• Storyboarding / Roleplays
• Assumptions and Questions
• How to Conduct a User Test
• What is the Outcome of User Tests?
Innovation Techniques
• What is Innovation and Design Thinking?
• Drawing Activities
• SCAMPER
• Creative Matrix
• What If?

• Write the Design Brief

• 5 Types of Questions
• How to React to Your Boss
• Propose a DT Action Plan
• Power of CJ Mapping and Fieldwork
• Standup Huddles

Ideate Phase

• Brainwriting
• Creative Exercises
• Affinity Map
• Prioritization Map
• Idea Evaluation
Emerge Creatives Will Provide:
3 Days Design Thinking Masterclass with
Daniel Ling who charges at $1,200 / hr in his
corporate Design Thinking!

#1 Bestseller Design Thinking Guidebook

sold worldwide in Amazon

Goodie Bag with Designer Starter Toolkit

15+ Exclusive Design Thinking Tools and

Templates in hard copy

Complete Slides from the 3 Day Masterclass

in PDF soft copy
About The Trainer
Daniel Ling is a regional Design Leader, and
Direct Networks with Daniel Ling for future
certified Design and Agile Coach with 15
related advisory in Design Thinking
years of experience in the financial and
e-commerce tech space- who moulded
Full WSQ Certification in Design Thinking
himself to be a “designer in a business suit”-
strong in the Design Thinking process and yet
relevant to the industry. He is proficient in the
digital and transformational space- in the
area of design leadership and management,
research, strategy planning and coaching.

He also founded Emerge Creatives- an ATO

(Authorised Training Organisation) from
scratch and his book sold worldwide- with
desire to equip professionals worldwide with
Design Thinking and Innovation skills.