Highly motivated individual with desire to take on new challenges.

Strong
worth ethic, adaptability, and exceptional interpersonal skills. Adept at
working effectively unsupervised and quickly mastering new skills.

Customer Service Agent, 07/2021 – 02/2022

Sykes Asia Inc – Synergis IT Center, F. Cabahug St. Mabolo Cebu City, Address: E. Sabellano St. Upper
PH Suran Kinasang-an Cebu City, PH
• De-escalated problematic customer concerns, maintaining calm, Phone: 09662794289 – GLOBE
friendly demeanor. Email:
• Assisted customers with making payments or establishing payment dnnanavarro28@gmail.com
plans to bring accounts current.
• Informed customers about billing procedures, processed payments
and provided payment option setup assistance. • Data Management
• Planning & Organizing
College Guidance Center Intern, 06/2022 – 07/2022 • Microsoft Office
University of Cebu Main Campus – Sanciangko St. Cebu City, PH • Computer Skills
• Test Administration for BSA, BSBA, Working Scholars and Applicants • People Skills
• Planning, organizing, and implementing of guidance sessions for UC • Active Listening
Criminology Students

Talent Acquisition Intern, 08/2022 – 10/2022

TTEC – eBloc 2 Tower W. Geonzon St. Asia Town IT Park, Cebu City, • Certified Human Resource
PH Associate 2023 – Top 9
• Gain knowledge and experience of Talent Acquisition’s recruiting Examinee
process
• Assisted online and walk-in applicants

Rehabilitation Center Intern, 10/2022 – 12/2022

Journey To Recovery Drug Rehabilitation Center – Talisay, Cebu, PH
• Conducted intake interviews
• Conducted a psychoeducational session
• Facilitated activities and sessions in the rehabilitation center

Bachelor of Science in Psychology, 2019 - 2023

Cebu Institute of Technology – University – Natalio Bacalso Avenue Cebu
City, PH