ConnectAssure Support

• Call Us -Report an Issue via a

phone call. If you leave a message a
new support ticket will automatically
(855) 622-7711
Call Us be created and escalated.

• Email Us -Contact us via email. A

ConnectAssureSupport
new support ticket will automatically
be created and escalated. Please @STERIS.com
Email Us provide detail.

• Logon -Click on the URL to access

our ConnectAssure Support Portal.
You can create or update a support http://
Logon ticket. You can also access our
extensive Knowledge Base ConnectAssureSupport.
steris.com

Support for ConnectAssure is provided through the STERIS ConnectAssure Support Portal.

You can submit a support ticket or search the Knowledge

Base by logging into the STERIS ConnectAssure Support
Portal at http://ConnectAssureSupport.steris.com

ConnectAssure Support is available 8:00am to 5:00pm

Eastern Time, Monday through Friday. The Toll Free number can be called for
After Hours and Weekend Emergencies.

An emergency is defined as work stoppage due to application downtime where

there is no workaround.

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