Canon SERVICE INFORMATION

Issued by Technical Support Group, Canon Consumer Imaging

MODEL: PIXMA iP1900 NO: BJ-103

SUBJECT: New Product Support Guide LAUNCH DATE: October 2008
CLASSIFICATION: Yellow

iP1900

Product Overview
In October 2008 Canon launches the new PIXMA iP1900, which is a replacement to the PIXMA iP1800.
The iP1900 will be Canon’s entry level PIXMA inkjet printer and will be sold in the EMBU, UK and 4 CE
regions. With great looks and the new 2H’08 FINE Cartridges, which gives class leading photo lab quality,
the iP1900 is ideal for entry level users who want to print their photos quickly and with uncomprimising
quality. The iP1900 is also ideal for web/document printing.

The iP1900 uses two new 2H08 FINE cartridges (BK & CMY) offering 4 colour printing with a maximum
print resolution of up to 4800 x 1200 dpi with 2pl ink droplet size, which enables virtually grain free,
smooth, beautiful photo print quality.

The Black is pigment ink for better quality text printing while the colour CMY are dye based inks which enable
more glossy photo printing.

The iP1900 is also fast with a photo lab quality 10x15cm borderless photo in approx. 55 seconds in
Standard mode.

Key Features
• 4 colour FINE Cartridges
• High quality photo printing with 4800x1200 dpi resolution and 2pl ink droplets
• Enhanced “Auto Photo Fix” removes red eye automatically
• Photo lab quality print speed: 10x15cm borderless photo in approx. 55 seconds in Standard
mode
• ChromaLife100 system for long-lasting, beautiful prints

Author: Nick Pankhurst 1/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Similarities and differences between the PIXMA iP1800 and iP1900

iP1800 iP1900
Resolution 4800x1200 dpi 4800x1200 dpi
Drop size 2pl 2pl
Number of inks 4 (dye - CMY + pigment black) 4 (dye - CMY + pigment black)
Print head FINE Cartridge FINE Cartridge
Print Speed
Borderless Photo
(std mode) Approx. 70secs Approx. 55secs

Mono 20ppm (Max.), 13.3ppm (Std) 21ppm (Max.), 13 ppm (Std)

Colour 16ppm (Max.), 7.8ppm (Std) 17ppm (Max.), 7.7 ppm (Std)

Standard: Standard:
PG-37 (Black) CL-38 (tri-colour) PG-37 (Black) CL-38 (tri-colour)
Ink Cartridges
Optional: Optional:
PG-40 (black) CL-41 (tri-colour) PG-40 (black) CL-41 (tri-colour)
Dimensions 442mm×237mm × 152mm 442mm×253mm × 142mm
Output tray No Yes
Output sensor No Yes

Software Easy-PhotoPrint
Easy-PhotoPrint EX
Easy-LayoutPrint
Creative Pack Yes No
PR-101, PP-101, PP-101D,
PR-201, PP-201, SG-201,
Supported SG-101, SG-201, GP-401,
GP-501, MP-101, HR-101N,
Media Types GP-501, MP-101, HR-101N,
SW-201, PS-101, TR-301
SW-201, PS-101, TR-301

Author: Nick Pankhurst 2/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Specifications
Model PIXMA iP1900
Resolution Up to 4800¹ x1200 dpi
Print Engine 4-Ink with 2pl Micro-Nozzles and FINE cartridge.
Photo Lab Quality Speed Approx. 55 seconds (Standard).
(Borderless 10 x 15 cm).

Mono print Speed Up to 21ppm (Max), 13ppm (Std)

Colour Print Speed (Text & Graphics) Up to 17ppm (Max), 7.7ppm (Std)
Ink Cartridge Configuration FINE Cartridge – PG-37 andCL-38 (Optional PG-40 & CL-41)
Black: 215 pages (PG-37), 327 pages (PG-40)2
Black Ink Tank Life Black: 1215 photos* (PG-37), 2110 photos* (PG-40)3
* Estimated supplemental yield
Colour: 206 pages (CL-38), 303 pages (CL-41)2
Colour Ink Tank Life
Colour: 79 photos (CL-38), 112 photos (CL-41)3
Media type Plain Paper, Envelopes, Photo Paper Pro II (PR-201), Photo Paper Plus Glossy II (PP-201),Photo Paper
Plus Semi-gloss (SG-201), Glossy Photo Paper “Everyday Use” (GP-501), Matte Photo Paper (MP-101),
High Resolution Paper (HR-101N), T-shirt Transfer (TR-301), Photo Stickers (PS-101)
Media Input Rear Tray : Approx100 sheets
Rear Tray: A4, B5, A5, Letter, Legal, Envelopes (DL size or Commercial 10), 10 x 15 cm, 13 x 18 cm, 20 x
Media size
25cm.
Media Weight Rear Tray 64 to 105gsm2 and supported Canon media up to 260gsm2

Two Sided Printing Available by manual operation using plain paper in A4, B5, A5, Letter & 13x 18cm sizes (Windows only)
Borderless printing Yes (A4, 20 x 25cm, 13 x 18cm, 10 x 18cm, 10 x 15cm
PC Interface & Connectivity USB (B Port)

Supported Operating System Windows Vista ™ (32bit, 64bit) / Windows XP SP2 / Windows 2000 Professional SP4.
Mac OS X v.10.3.9 - v.10.5
Operating system requirements Windows: Windows Vista ™, Windows XP, Windows 2000 Professional / Internet Explorer 6.0 / CD-ROM
drive / Display SVGA 800x600
Mac: Mac OS X v.10.3.9, v.10.4, v.10.5 / Safari / / CD-ROM drive / XGA Display 1024 x 768
Windows: Photo Optimizer PRO, Image Optimizer, Photo Noise Reduction, Vivid Photo
Driver Features
Mac: Photo Noise Reduction, Vivid Photo
Windows: Easy-Photo Print E X
Software included
Mac: Easy-Photo Print EX
Weight 3.3 Kg (Including FINE cartridges)
Power source AC: 100-240V 50/60Hz
Power consumption Approx. 8W (printing) 4, approx. 1W (standby), Approx 0.6W (off)
Temperature range 5 – 35 °C
Humidity 10 – 90% RH (no condensation)
Approx. 44 dB (A) (best quality mode)
Acoustic noise levels
When printing ISO/JIS-SCID N2 pattern on 10x15cm Photo Paper Plus Glossy II using default settings
Dimensions (W x D x H) 442 x 237 x 152 mm

All specifications are subject to change without notice.

Borderless 10x15cm photo lab quality print speed based on Standard driver setting using ISO/JIS-SCID N2 on Canon Photo Paper Plus Glossy II media
PPM print speed is based on the highest speed mode setting using Canon standard patterns on plain paper. Photo print speed is based on the default setting using "ISO/JIS-SCID N2" on 10x15cm Photo
Paper Plus Glossy II.
Print speed measured as soon as first page begins to feed into printer and may vary depending upon a number of factors. Print speed does not take into account data processing time on host computer
Ink yield may vary depending on texts/photos printed, applications software used, print mode and type of paper used. For yield information see www.canon-europe.com/ink/yield
All brand and product names are trademarks of their respective companies.
Microsoft, Windows and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.
For more information on ChromaLife100 please visit www.canon-europe.com/chromalife100

¹
Ink droplets can be placed with a minimum pitch of 1/4800 inch
2
Declared yield value in accordance with ISO/IEC 24711. Values obtained by continuous printing.
3
When printing Canon standard photos continuously on 10x15cm Canon Photo Paper Plus Glossy II with the default settings, using Windows Vista printer driver in borderless printing mode and Windows
Vista Home Premium Photo Gallery. Declared yield value determined based on Canon standard method referring to ISO/IEC 24711.
4
When printing ISO/JIS-SCID N2 pattern bordered on A4 plain paper with the default settings.

Author: Nick Pankhurst 3/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Supported Media Types

iP1900 MEDIA
Name of Paper*1 Rear Tray
Plain Paper *2 100 sheets
Envelopes 5 envelopes
High Resolution Paper (HR-101N) /A4 / Letter 80 sheets
Photo Stickers PS-101 1 sheet
T-Shirt Transfers TR-301 1 sheet
Super White Paper SW-201 A4 Approx. 80 Sheets
Glossy Photo Paper “Everyday Use” (GP-501)*3 / A4 / Letter 10 sheets
Glossy Photo Paper “Everyday Use” (GP-501)*3 / 4”x6” 20 sheets
Photo Paper Pro II (PR-201)*3 / A4 / Letter / 8” x 10” 10 sheets
Photo Paper Pro II (PR-201)*3 / 4”x6” 20 sheets
Photo Paper Plus Glossy II (PP-201)*3 / A4 / Letter / 8”x10” / 5” x 7” 10 sheets
Photo Paper Plus Glossy II (PP-201)*3 / 4”x6” 20 sheets
Photo Paper Plus Semi-gloss (SG-201)*3 / A4 / Letter / 8” x 10” 10 sheets
Photo Paper Plus Semi-gloss (SG-201)*3 / 4”x6” 20 sheets
Matte Photo Paper (MP-101) / A4 / Letter 10 sheets
Matte Photo Paper (MP-101) / 4”x6” 20 sheets

Printable Area
Printing Width 203.2 mm
Bordered Printing Minimum Margins Top Margin: 3.0 mm Bottom Margin: 5.0 mm
Left Margin: 3.4 mm Right Margin: 3.4 mm

Borderless Printing Top Margin: 0 mm Bottom Margin: 0 mm

Left Margin: 0 mm Right Margin: 0 mm

Recommended printing area Top Margin: 38.3 mm Bottom Margin: 31.2 mm

Borderless Printing – supported paper sizes A4/Letter/8”x10”/5”x7”/Wide/4”x6”/Credit card

STANDARDS COMPLIANCE

EMC FCC, IC, CE Mark, C-Tick, Taiwan EMC, CCC

(Chinese EMC), Gost-R, Korea MIC

Safety UL, C-UL, CB Report, GS, CE Mark, FT, CCC

(Safety), SPRING, Korea EK, SASO, IRAM
(Argentine Safety), Gost-R

Regulation RoHS(EU), WEEE(EU), Korea package recycle

law, Green Point (Germany)

Eco-label Energy Star

*1
Paper with a Model Number is Canon genuine paper. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the page
sizes available for each Canon genuine paper, visit our website. You may not be able to purchase some Canon genuine papers depending on the country or region of purchase
*2
Correct feeding of paper may not be possible at the maximum capacity; this depends on the type of paper or environment conditions (either very high or low temperature or humidity). In such cases, reduce the
amount of paper you load at a time to less than half (100% recycled paper can be used).
*3
When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time.

Author: Nick Pankhurst 4/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

New Features and Technology

Auto Image Fix – Red Eye
“Auto Photo Fix” recognises the type of scene, subject’s face etc. and automatically adopts the optimal
correction for each type of the image and prints a beautiful photo. The name has been changed from Auto
Image Fix to Auto Photo Fix to clarify what the function does, and because of 3 improvements - red eye
reduction, an improvement in processing time and improved accuracy of the scene analysis algorithm.

Auto Photo Fix works with a “detection function” which analyses “Face detection” and “Scene Analysis“.
Image correction concentrates on optimising of three main areas in a photo:

• Colour casts and over- or under-exposure

• Face tone and brightness

o Back-lit or shadowed faces

o Red Eye correction (disabled by default - must be selected by the user for portraits
affected by red-eye)

• Optimise image by scenes

o Adjust tone, contrast
o Enhance saturation

Auto Photo Fix is supported on Easy-PhotoPrint EX, card direct printing and MP Navigator EX, although the
red-eye correction feature is not available in MP Navigator. Additionally, it is now available in Photo Reprint
and Film Print modes for All-In-Ones

Conceptual Image

Author: Nick Pankhurst 5/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Conceptual Image

Easy-PhotoPrint EX
Easy-PhotoPrint EX is the integrated software for versatile photo printing and beyond. It combines core pieces
of PIXMA software Easy-LayoutPrint and Easy-PhotoPrint under one interface, improving the user experience
& making it easier for them to do more with their PIXMA.

The interface will operate similarly to Easy-LayoutPrint as launched with iP1800/iP2500 in 1H07 by using
the same look and feel first menu screen from which other functions can be chosen.

What’s in the Box

Model iP1900 iP1900

Item GB EUM/EMB

Printer 1 1
Power cord UK type 1 -
Power cord Pan-European type - 1
PG-37 1 1
CL-38 1 1
Mac Leopard Information Sheet 1 1
Multi language Easy Set-Up instruction 1 1
Multi language Quick Start Guide 1 1
Setup software & User’s manual CD 1 1
• Windows 2000/XP/Vista driver
• Mac OS X driver
• Easy Photo Print EX (software)
• Users Guide (E-manual)
Media Sales Brochure 1 1
Sample Media PP201 4x6 (3 sheets) 1 1
EWS Booklet 1 1
Russian Warranty sheet 1

Author: Nick Pankhurst 6/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Supplied Software
Windows and Mac OS X
• Canon Easy-PhotoPrint EX
• Solution Menu
• Master Setup
• My Printer (Windows only)
• My Canon/CIG
• Adobe RGB Profile for Windows
• Extended Survey Program (Windows only)

iP1900 Localisation Level Summary

Manual N of Languages Eng Ger Fre Ita Spa Dut Por Gre Nor Swe Dan Fin Cze Hun Pol Slvk Rus Lav Lit Est Ukr Ara Tur Slo Rum Heb Cro Bul Far
Getting Started (P-Manual) 18 D D D D D D D D D D D D D D D D D D D D
User's Guide (E-Manual) 18 D D D D D D D D D D D D D D D D D D
* E-manual for Mac : Prepared same languages (E/DE/Fr/Ita/ES/Dut)for Mac driver
D PDF Data only
Driver N of Languages Eng Ger Fre Ita Spa Dut Por Gre Nor Swe Dan Fin Cze Hun Pol Slvk Rus Lav Lit Est Ukr Ara Tur Slo Rum Heb Cro Bul Far
Windows 2k/XP/Vista Printer driver 18 D D D D D D D D D D D D D D D D D D
Mac OS X printer driver 6 D D D D D D

Software N of Languages Eng Ger Fre Ita Spa Dut Por Gre Nor Swe Dan Fin Cze Hun Pol Slvk Rus Lav Lit Est Ukr Ara Tur Slo Rum Heb Cro Bul Far
Easy-PhotoPrint EX for Win 17(Mac 6) D D D D D D D D D D D D D D D D D
* EPP-EX for Mac is supported E6 languages E/DE/FR/Ita/ES/Dut

Manual kit configuration

CINC GB model ex-factory configuration Eng Ger Fre Ita Spa Dut Por Gre Nor Swe Dan Fin Cze Hun Pol Slv Rus Lav Lit Est Ukr Ara Tur Slo Rum Heb Cro Bul Far

Getting Started (Paper Manual) D

EMRCD
User's Guide for Win CD (EMRCD) D D D D D D D D D D D D D D D D D D
Windows 2k/XP/Vista Printer driver
CD (EMRCD) D D D D D D D D D D D D D D D D D D
Mac OS X printer driver CD (EMRCD) D D D D D D
Easy-PhotoPrint EX for Win CD (EMRCD) D D D D D D D D D D D D D D D D D
CINC EUM/EMB model ex-factory configuration Eng Ger Fre Ita Spa Dut Por Gre Nor Swe Dan Fin Cze Hun Pol Slv Rus Lav Lit Est Ukr Ara Tur Slo Rum Heb Cro Bul Far

Getting Started (Paper Manual) D D D D D D D D D D D D D D D D D D

EMRCD
User's Guide for Win CD (EMRCD) D D D D D D D D D D D D D D D D D D
Windows 2k/XP/Vista Printer driver
CD (EMRCD) D D D D D D D D D D D D D D D D D D
Mac OS X printer driver CD (EMRCD) D D D D D D
Easy-PhotoPrint EX for Win CD (EMRCD) D D D D D D D D D D D D D D D D D
Data provided for EMBU Local printing Eng Ger Fre Ita Spa Dut Por Gre Nor Swe Dan Fin Cze Hun Pol Slvk Rus Lav Lit Est Ukr Ara Tur Slo Rum Heb Cro Bul Far
Getting Started (Paper Manual) E-Data D D

Author: Nick Pankhurst 7/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Media

Media Sizes Description

PR-201 A4, Photo Paper Pro II: Premium quality photo paper with mirror
10x15 cm (4”x6” / 101.6x152.4 mm).
smooth gloss finish and fast ink absorption give outstanding
image sharpness and clarity.

PP-201 A4, Photo Paper Plus Glossy II: Heavyweight resin coated photo paper
10x15 cm (4”x6” / 101.6x152.4 mm), for superior quality output with a glossy finish. This high-quality
13x18 cm (5”x7” / 127x177.8 mm),
paper provides a perfect finish for digital photographs and all your
reprints.

SG-201 A4, Photo Paper Plus Semi-gloss: Satin finish paper with the texture of
10x15 cm (4”x6” / 101.6x152.4 mm), real photographic paper. This high quality resin coated paper
produces brilliant photographs with reduced glossiness for a softer
finish.

GP-501 A4, Glossy Photo Paper “Everyday Use”: Glossy paper for everyday
10x15 cm (4”x6” / 101.6x152.4 mm) affordable prints. Ideal for sharing digital photos.

MP-101 A4 Matte Photo Paper: Print vivid photos and crisp text with a matte
finish. Thicker paper with suppressed glossiness; also suitable for
more creative uses, such as greetings cards

HR-101N A4 High Resolution Paper: Bright white coated paper for colour
printing. Suitable for reports, charts, graphic images and
presentations etc.

PS-101 10x15 cm (4”x6” / 100x148 mm) Photo Stickers: Photo Stickers are a fun solution for printing photos
(16 x 17x24mm stickers per sheet) taken by a suitable digital camera or mobile telephone. Perfect for
sticking to envelopes, cards, invitations etc or making your own
sticker collection.

TR-301 A4 T-Shirt Transfers: Iron-on, T-Shirt transfer material. Create and

personalise T-Shirts, sweatshirts and tablecloths with your own
graphics and scanned images.

Author: Nick Pankhurst 8/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Error Codes
User Correctable Error (LED blinks Orange)
When a printer error occurs, the ALARM lamp flashes orange as shown below. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the
error.

Note the number of Flashes

Note the number of Flashes

Led Blinking in
Error Code Corrective Action
Orange
2 Times Printer of out of paper / paper does Reload paper in Rear Tray and press RESUME/CANCEL button.
not feed.
3 Times Paper Jam. The paper may be jammed. Remove the jammed paper, reload paper properly in
the printer, and then press the RESUME/CANCEL button.
4 Times Ink has run out Ink has run out.
Replace the ink cartridge and close the cover.
If printing is in progress and you want to continue printing, press the
RESUME/CANCEL button for at least 5 seconds with the ink cartridge installed.
Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print
quality is not satisfactory, if printing is continued under the ink out condition.
5 Times The FINE cartridge cannot be The FINE Cartridge may not be installed properly or it may not be compatible with
recognized. this printer.
Open the Front Cover and Install the FINE Cartridge properly or the one compatible
with this printer. If the problem is not resolved,
The FINE Cartridge may be faulty. In this case, contact your Canon Service
representative.
7 Times FINE cartridge is not installed in the Make sure that each FINE cartridge is Installed in the correct position.
correct position
8 Times Ink absorber is almost full. The ink absorber is becoming full.
The printer has a built-in ink absorber to hold the ink used during Print Head
Cleaning.
Press the RESUME/CANCEL button to cancel the error so you can continue
printing. Before the ink absorber becomes completely full, contact a Canon service
representative. (You will need to replace a particular part of the printer).
14 Times The FINE cartridge cannot be The FINE Cartridge may not be compatible with this printer.
recognized. Install the appropriate FINE Cartridge.
15 Times The FINE cartridge cannot be The FINE Cartridge may not be installed properly or it may not be compatible with
recognized. this printer.
Install the appropriate FINE Cartridge.
16 Times Ink level cannot be detected. Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink
level cannot be correctly detected.
If you want to continue printing without this function, press the RESUME/CANCEL
button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain
optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble
caused by continuation of printing under the ink out condition.

Service Call Error (LED Blinks Orange and Green Alternately)

The POWER and ALARM lamps flash alternately as shown below

Disconnect the USB cable from the printer, turn the printer off, and then unplug the printer from the power
supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem is not resolved, contact your Canon Service representative.

Author: Nick Pankhurst 9/10

Canon SERVICE INFORMATION
Issued by Technical Support Group, Canon Consumer Imaging

Spare Parts
There are no service parts available for the iP1900. The servicing method for the iP1900 is repair by product
exchange with the same or successor model. Only the Printer and following consumables are available for
the iP1900:

Description Part Number

iP1900 GB 3021B008AA
iP1900 EUM/EMB 3021B009AA
(All Markets except UK)

IJ cartridge PG-37 (Shipped with Printer) 2145B001AA

IJ cartridge CL-38 (Shipped with Printer) 2146B001AA
IJ cartridge PG-40 (Optional) 0615B001AA
IJ cartridge CL-41 (Optional) 0617B001AA

Warranty and Support

The iP1900 Printer will be part of the RTB program, and comes with a 1-year RTB warranty covered under the
European Warranty System (EWS).

Technical Training Course Pre-requisite and Overview

No training will be needed, as the printer is repaired by Product Exchange only.

Helpdesk (United Kingdom)

Website: http://www.canon.co.uk/Support/consumer_products/index.aspx
Tel: 00 800 22666 767 (UIFN – Universal International Free Number)
Alternatively Tel: 0844 369 0100*
* The cost per call is 5p per minute using a fixed line with British Telecom. The charges can vary depending on telecom provider; please check
with your telecom provider to find out the exact charges.

The information supplied within this document is Canon confidential and is correct at date of issue. However, is
subject to change at any time without prior notice in writing or otherwise.

Author: Nick Pankhurst 10/10