Integrated Cargo Risk Management Solution
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SUCCESSFULLY LEADING CHANGE
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Map ou the curetciims handing process
{tom fst notice of ss to resolution. identiy
Dottnecks and) areas for improvement
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Establish SWART goals for
clans resoliion tes,
Customer satisfaction sores,
‘and cost-saving measures.
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Koop abreast of regulatory
‘changes and emerging trends In
Insurence industry, such as
telematics and A
Regularly review KPIs suchas claim cycle
time, expense ratios, and customer
“atstaton,
In Cargo Insurance Claims
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‘Aust your leadership style to be
more colaborative, 35 the clams
fnvronment often requires. cross=
‘deparmental cooperation,
tise project management tools
to streamline came, processing
and track progress.
Incorporate reguar austs and
compliance ‘checks into the
‘wortow.
Use poteyholder and employee
feeadsck to. continsousy refine
the clams process.
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