Communication often determines the level of trust and
trustworthiness exchange of ideas, feelings, or meanings between two or more Paralanguage persons aspects of the voice apart from speech Communication Process Closeness or personal space (proxemics) series of actions on the part of the sender and the receiver of the message determines the level of intimacy varies very much by culture Purposive Communication Facial expression writing, speaking, and presenting to different audiences and for various very hard to control consciously purpose (blinking, smiling) broad facial expressions show strong emotions (anger, fear) Elements of the Communication process Psychological changes 1. sender are almost impossible to control 2. medium consciously 3. receiver very important indicator of mental 4. message state 5. feedback
According to James Humes…
Two types of communication the art of communication is the Verbal communication language of leadership the use of words to share information with other people it is a mistake to believe that Nonverbal communication communication is a simple process through the use of body language effective communication can breach peace, spark revolutions, and affect Types of Nonverbal communication change in government
Body movements (kinesics)
often the easiest element of nonverbal
communication Communication Models Aristotle’s Model
mainly focused on speaker and speech
Posture elements: speaker, speech, occasion, audience, and effect how you stand or sit speaker should adjust their messages according to their particular audience Eye contact and the occasion Shannon-Weaver’s Model also known as “Mathematical Theory before a communicator can utter a of Communication” sound developed the effective Expressing communication between sender and receiver the communicator then use their vocal noise, the factor affecting the mechanism to produce the sounds of communication process language accompanied by their facial elements: sender, encoder, channel, expression, gestures, and body stance decoder, receiver, feedback Transmitting Osgood-Schramm’s Model the sound wave (spread at 1000 ft per plays attention to the role of the second) interpreter (first model of light waves travel at a speed of 186 communication) 000 miles per second (semantic noise – when the sender and the receiver may apply different Receiving meanings to same message) when sound waves make an impact elements: message, decoder, upon the listener’s ears after which the interpreter, encoder resulting nerve impulses reach the brain via the auditory nerve different field of experience of the sender and the receiver (second model of communication) the field of experience may constitute “culture, social background, beliefs, Decoding experiences, values, and rules” the communicator interprets the language symbols they receives and think further Feedback Eugene White’s Stages of Oral Communication the communicator may show overt behavior or they may not show any it is possible to begin at any of the behavior at all stages outlined in his model it is a circular model, means that oral Monitoring communication is a continuous while the communicator watches for process with no real beginning or end the sign or understanding of their concept of feedback, the most message among their listener; the important contribution from Eugene communicator is receiving and White’s Model decoding messages about themselves from their audience in order to adjust to the particular situation Thinking
a desire, feelings, or an emotion
provides a communicator a stimulus to Globalization communicate a need a process of interaction and integration Symbolizing among people, companies, and governments of different nations a process driven by international trade Physical barriers to nonverbal and investment and aided by communication information technology Language differences Expectations and prejudice Cultural differences Bias-free language
a language that is sensitive to people’s
sex, race, age, physical condition, etc. Multi-cultural setting does not discriminate in order to understand the message, includes all readers in a fair you need to expose yourself to different cultures a reality in most industries at present Biased language that we have to accept words or phrases that are considered prejudice, offensive, and hurtful Intercultural Communication Racism refers to the effective communication a form of discrimination against a between people of different cultural person of different race background Sexism
refers to prejudice and discrimination Variations of Intercultural communication
based on sex or gender Interracial communication Classism the interaction among people of a form of prejudice against a person or different race people because of their social class Inter-ethnic communication Ageism the interaction among people who a form of discrimination against other have different ethnic groups people because of their age International communication Disabilities the interaction between persons discrimination in this area often arises representing different political because of lack of understanding and structures awareness Intra-cultural communication
the interaction that includes all forms
Barriers of Communication of communication among members of 1. The use of jargons the same racial, ethnic, and subculture 2. Emotional Factors groups 3. Entertaining distractions 4. Difference in perspective 5. Physical disabilities Factors that may affect Intercultural Communication Cultural Identity refers to what you have absorbed from refer to how people present your surroundings from childhood up themselves and how they dress up to the present Paralanguage this includes your attitude, values, and beliefs refers to the factors of speech such as accent, pitch, range, volume, etc, that Walls that could block the communication alters the meaning of the message process Facial Expressions and Eye Contact 1. ethnocentrism 2. discrimination refers to how we move our facial 3. stereotyping muscles to send messages 4. cultural blindness 5. cultural imposition Gestures and Body Stance 6. tone differences refer to the body movements you use to send message
Racial Identity
refers to the place or country where Types of Communication
the person was born or the race that Intrapersonal Communication has a greater influence on his personality use when we talk to or communicate with ourselves Social Class Interpersonal Communication refers to the status hierarchy of the person in the society use when we talk with another person or a group of people Gender and Role Identity
gender refers to your perception of the
roles of men and women in the society Different Interpersonal Communication role refers to the part or character you Dyadic communication play in society occurs when two people communicate Age face to face refers to the age group where you Small group communication belong occurs when three or more individuals, Individual Personality connected with mutual objectives, are refers to your distinct personality and communication self-reverence as molded by the Public communication different contributing factors of your growing up years occurs when a person delivers a speech in public setting Proxemics
refers to the use of space that people
feel it necessary to set between themselves and others Mass communication Clothing and Appearance called one is to many uses the media as its medium to communicate to mass audience