Ch a pte r 1 The food and beverage industry

Table 1.1 Sectors of the foodservice industry

Purpose of the Industry sector

Industry sector – UK foodservice – international
terminology operation Historical summary terminology

Hotels and Provision of food Supported by developments Hotel, motel and other
other tourist and drink together in transport and increases in tourist accommodation
accommodation with accommodation business and leisure-related
Often now referred to as
services tourism
the lodging industry
Restaurants including Provision of food and Grew out of hotel
conventional and drink, generally at a restaurants (which were
specialist operations high price with high originally highly formal)
levels of service through chefs wishing to
start their own businesses
Popular catering Provision of food and Has gone through various
Separate eating and
including cafés, drink, generally at low/ phases. More recently highly
drinking places
pizza, grills, specialist medium price with influenced by the USA
coffee shops, limited levels of service Categories usually
roadside restaurants and often high customer defined by reference to
and steak houses throughput three criteria:
l level of service, e.g.
Fast food including Provision of food Grew from combination
quick service to full
McDonald’s and and drink in highly of popular catering and
service or fine dining
Burger King specialised environment, takeaway, heavily influenced
l extent of menu, e.g.
characterised by high by USA concepts; highly
limited to full
investment, high labour sophisticated meal
l price range, e.g. low
costs and vast customer packaging and marketing
to high
throughput
Takeaway including Fast provision of food Developed from a variety
ethnic, spuds, KFC, and drink of concepts. More recently,
snacks, fish and influenced by USA and
chips, sandwich bars, trends in food tastes
kiosks
Retail stores Provision of food and Developed originally from Retail market
drink as an adjunct to prestigious stores wishing
retail provision to provide food and drink
as part of the retailing
experience
Events/banqueting/ Provision of large scale Originally associated with Event market
conferencing/ food and drink for hotels but has now become
exhibitions events major sector in its own right
Leisure attractions Provision of food and Increases in leisure have Leisure market
such as theme parks, drink to people engaged made profit from food and
museums, galleries, in another pursuit drink attractive to leisure
cinemas and theatres and amenity providers

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 1.1 Sectors of the foodservice industry

Purpose of the Industry sector

Industry sector – UK foodservice – international
terminology operation Historical summary terminology

Motorway service Provision of food and Developed in the 1960s Highway (interstate)
stations drink, together with with the advent of motorway market
petrol and other retail building. Influenced by USA
services, often in and became specialised
isolated locations because of government
regulations on provision
of foodservice operations,
retails and fuel as well as
location
Industrial catering Provision of food and Developed out or recognition Business/industry
either in-house drink to people at work that better fed workers work markets
operations or through better. Given substantial
catering/foodservice boost during First and
contractors Second World Wars.
Further developed by
worker unions wanting to
preserve conditions and the
emergence of professional
contract caterers/
foodservice operators
Welfare catering Provision of food and Highly regulated and Social caterer/
drink to people in maintained now through foodservice (education,
colleges, universities, public social conscience healthcare, institutional
the armed forces and and military)
to people through
established social need
Licensed trade Provision of food and Developed from bars and Separate drinking places
including public drink in an environment other drinking places with but also some units
houses, wine bars, dominated by licensing increased regulation and included in Separate
licensed clubs and requirements liquor licensing requirements eating and drinking
members’ clubs places shown above
Transport catering Provision of food and Grew out of the need to Transportation market
including railways, drink to people on the meet the demands of the
airlines and marine move travelling public. Originally
services were of high
levels, reflecting the type of
traveller. Eventually changed
to meet the needs of a wide
range of travellers
Outdoor catering Provision of food and Developed through the Catering market
(ODC) (or ‘off- drink away from home need to provide services
premises catering’ or base; suppliers usually at special events. The term
‘event catering’) associated with a major ODC is misleading as little of
event this catering actually takes
place outside

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