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Unit 3 Notes Kitchen Management
Unit 3 Notes Kitchen Management
Definition Of Recruitment
The recruitment process starts when a manager initiates an employee requisition for a specific or
anticipated vacancy.
Meaning of Recruitment
Recruitment is searching for prospective employees and stimulating and encouraging them to
apply for jobs in an organization. Recruitment is a step-by-step process of locating, identifying, and
attracting qualified people to apply for the vacant post in an organization.
Recruitment means announcing job opportunities to the public and stimulating them so that
several suitable people will apply for them. Recruitment is the process of discovering the potential
for actual or anticipated organizational vacancies.
It is a process of accumulating human resources for the vacant positions of the organization.
Recruitment refers to attracting, screening, and selecting qualified people for a job at an
organization or firm.
Recruitment is a continuous process whereby the firm attempts to develop a pool of qualified
applicants for future human resources needs even though specific vacancies do not exist.
Successful human resource planning should identify human resource needs. Once these needs are
identified, HR managers can do something to meet them.
A company’s growth is measured according to its profits and losses. The cost of unnecessary hiring
and/or hiring the wrong person can be detrimental to a company’s bottom line.
Before engaging in the recruitment process, management should clearly understand the
company’s operational requirements, projected revenues, and business goals and determine the
skills and competencies required to meet those needs.
Successful human resource planning should identify human resource needs, as mentioned earlier.
The next step is the acquisition function of human resource management. Recruitment is the first
stage of the acquisition function.
Definition of Recruitment
Keith Davis states, “recruitment is finding and attracting capable applicants for employment. The
process begins when recruits are sought and ends when their applications are submitted.”
According to Edwin B. Flippo, “recruitment is the process of searching for prospective employees
and stimulating them to apply for jobs in the organization.”
Mart and T. Telsang, “recruitment generates applications or applicants for a specific position.”
Prof. R. W. Griffin said, “recruitment is the process of attracting individuals to apply for open jobs.”
Decenzo and S. P. Robbins have defined “recruitment as the process of discovering the potential
for actual or anticipated organizational vacancies.”
The result is a pool of qualified applicants from which new employees are selected. Recruitment
aims to locate workforce sources to meet job requirements and specifications.
Recruitment is a two-way street. Both the recruiter and the recruiter have a right to choose each
other.
Recruitment Functions
Recruitment is the process by which companies find and hire new employees.
The HR department is usually responsible for recruitment. This department works to find and
attract capable applicants.
Job descriptions and specifications provide the needed information upon which the recruitment
process rests.
The HR manager who recruits and initially screens for the vacant job is seldom responsible for
supervising its performance.
So he needs the help of line HR. Both line and HR staff work together.
Recruitment Functions
Assessing recruitment,
Fixing standards,
Factors of Recruitment
The recruitment function of the organizations is affected and governed by various internal and
external forces. The internal forces are the factors that the organization can control.
And the external factors are those factors that the organization cannot control. The internal and
external forces affecting the recruitment function of an organization are:
For the internal mechanism of the organization, some of the internal factors that affect
recruitment are as follows:
The recruitment process is affected by the size of the organization to a large extent. Experience
suggests that larger organizations recruit more candidates than small ones.
Large organizations find recruitment less problematic than small organizations.
Recruiting Policy
The recruitment policy of the firm also affects the recruitment process. This policy concerns
candidates outside the organization, whereas others want to recruit from internal sources.
The image or goodwill of the organization also affects recruitment. Organizations having a good
image can attract potential and competent candidates to a large extent.
Good public relations, rendering public services, etc., help enhance the organization’s image and
reputation.
Image of job
Jobs had a good image in terms of better remuneration, working conditions, promotion, career
development opportunities, etc. can attract potential and qualified candidates to a large extent.
External factors concern the environmental changes in the organization’s external environment.
Some of the external factors that affect recruitment policy are as follows:
Demographic factors
Demography studies the human population regarding age, sex, occupation, religion, composition,
ethnicity, etc. Demographic factors have a profound influence on the recruitment process.
Labor market
The labor market constitutes the force of demand and supply of labor of particular importance.
For instance, the recruitment process evolves if the demand for a particular skill is high relative to
its supply. Contrary to it, if the supply is more than the demand, the recruitment process will be
easier.
Unemployment situations
The unemployment rate of a particular area is yet another influencing factor in the recruitment
process. If the unemployment rate is high, the recruitment process will be simpler and vice versa.
The forces of the social and political environment also influence recruitment policy.
For instance, a change in government can directly impact the company’s recruitment policy due to
a change in government rules and regulations.
Legal considerations
Legal considerations concerning employment provision for underprivileged castes will positively
impact the organization’s recruitment policy.
The recruitment policy asserts the recruitment objectives and provides a framework for
implementing the recruitment program.
It may involve the organization system to be developed for implementing recruitment programs
and procedures to be employed.
the cost of recruitment and its financial implications the same. Objectives are targets and goals.
According to Yoder (1996), the following are the main objectives of recruitment policy:
7 HR Challenges in Recruitment
Recruitment is a function that requires business perspective, expertise, ability to find and match
the best potential candidate for the organization, diplomacy, marketing skills (as to sell the
position to the candidate), and wisdom to align the recruitment processes for the benefit of the
organization.
The HR professionals – handling the organization’s recruitment function- are constantly facing new
challenges in recruitment. The biggest HR challenge in recruiting such professionals is to source or
recruit the best people or potential candidates for the organization.
In the last few years, the job market has undergone some fundamental changes in terms of
technologies, recruitment sources, competition in the market, etc.
In an already saturated job market, practices like poaching and raiding are gaining momentum. HR
professionals are constantly facing new challenges in one of their most important functions-
recruitment.
They must face various challenges to find the best candidates for their organizations.
Adaptability to globalization
The HR professionals are expected and required to keep in tune with the changing times, i.e., the
changes occurring across the globe. HR should maintain the timeliness of the process.
Lack of motivation
Recruitment is considered to be a thankless job. Even if the organization achieves results, the HR
department or professionals are not thanked for recruiting the right employees and performers.
Process analysis
The immediacy and speed of the recruitment process are the main concerns of HR recruitment.
The process should be flexible, adaptive, and responsive to the immediate requirements.
Strategic prioritization
The emerging new systems are both an opportunity and a challenge for HR professionals.
Therefore, reviewing staffing needs and prioritizing the tasks to meet the changes in the market
has become a challenge for recruitment professionals.
Technological changes
The decision to strategy development relates to the methods used in recruitment and selection.
The available technology mainly influences this decision. Computers have made it possible for
employers to scan national and international applicant qualifications.
Although impersonal, computers have given employers and job seekers a wider scope of options in
the internal screening’ stage.
Technological advancement has made it possible for job seekers to gain better access. They have
begun sending CVs about themselves to some organizations without wasting time or spending
money on travel.
Sources of recruitment
internal sources (present employees, employee referrals, former employees, and previous
applicants), and
To reduce costs, organizations look into labor markets likely to offer the required job to seekers.
Generally, companies look into the national market for managerial and professional employees,
regional or local markets for technical employees, and local markets for clerical and blue-collar
employees.
Sources of Recruitment
There are two sources of supply from which potential employees can be drawn. These are internal
sources and external sources.
Internal sources indicate recruiting qualified people from within the organization (from the present
working force).
When reference is made to the number of employees already employed by the organization, we
speak of the internal supply.
Whenever any vacancy occurs, someone from within the organization is upgraded, promoted, or
transferred to another department also goes into the category of an internal recruitment source.
The people responsible for selecting internal candidates for vacant positions have access to more
comprehensive information about their abilities, track record, and potential achievement than
they would have if selecting people from an external source.
It motivates employees, as they are preferred over outsiders when vacancies occur. Employees
tend to be committed to firms under the circumstances.
It improves the probability of better performance as the candidate is in a better position to know
the objectives and expectations of the organization.
The demerits of the internal source
The promotion may be biased and based on seniority rather than merit.
Possible moral problems emerged for those who have not been promoted.
This channel of recruitment discourages new blood from entering the organization.
Promotion from within should be aided by careful employee selection. The employment process
should favor those applicants who have the potential for promotion.
It depends on providing the education and training needed to help employees identify and develop
their promotion potential. It also requires a career-oriented appraisal.
External recruitment is concerned with generating a pool of qualified candidates through external
sources of employment.
The external sources of recruitment include – employment at the factory gate, advertisements,
employment exchanges, employment agencies, educational institutes, labor contractors,
recommendations, etc.
Advantages and disadvantages are associated with promoting from within and hiring outside the
organization to fill openings.
All firms more or less rely on external sources. Advantages of external sources are: o It offers the
organization the opportunity to inject new ideas into its operations by utilizing the skills of
external candidates.
Improves the knowledge and skill of the organization by recruiting from outside sources.
It is costly.
Demoralizing existing employees for alleged double standard and favor shown towards new
recruitment from outside by offering better positions and pay.
Attract and encourage more and more candidates to apply to the organization.
Create a talent pool to select the best candidates for the organization.
Determine present and future requirements of the organization in conjunction with its personnel
planning and job analysis activities.
Help increase the success rate of the selection process by decreasing the number of visibly
underqualified or overqualified job applicants.
Help reduce the probability that job applicants, once recruited and selected, will leave the
organization only after a short period.
Meet the organization’s legal and social obligations regarding the composition of its workforce.
Begin identifying and preparing potential job applicants who will be appropriate candidates.
Increase organization and individual effectiveness of various recruiting techniques and sources for
all types of job applicants.
Walk-ins are job seekers who arrive at the HR department searching for a job.
Write-ins are those who send a written inquiry. Both groups are asked to complete an application
blank to determine their interests and abilities.
Employee referrals
Advertising
It is the most widely used method as it can reach a wider candidate pool. It describes the jobs and
the benefits, identifies the employer, and tells those who are interested how to apply.
Various media are used for advertisement, such as newspapers, journals, TV, Radio, etc. Proper
design of the advertisement will have the following merits:
Job description,
Job specification,
Job pricing,
Blind advertisement is another technique used by some organizations. The blind and does not
identify the employer.
Interested applicants are told to send their resumes to a mailbox number at the post office or
newspaper. Reputed and well-known organization seldom uses blind advertisement.
They may lead to thousands of job seekers for one job opening.
Many suitable candidates may not apply because they feel the company may have a poor
reputation for withholding their identification.
Many consider such advertisement a regularization action in which recruitment has already been
made.
Very few may apply for less attractive jobs.
Every government has a state employment agency. It is designed to help job seekers to find
suitable employment. This agency matches job seekers with job openings.
When an employer has a job opening, the HR department voluntarily notifies the employment
service of the job and its requirements.
Private employment agencies developed in the vacuum created by the poor image of the public
employment service.
They charge fees from potential employees, employers, or both for their services. Placement firms
take an employer’s request for recruits and then solicit job seekers, usually through advertising or
walk-ins.
Candidates are matched with the employer’s request and then told to report to the employer’s HR
department for an interview.
Some of the agencies become specialized in certain categories of employment like the following:
Security guards,
Engineers
Pharmacists
Bankers
Salesmen
Accountants
Professional search firms are much more specialized than placement agencies.
Certain firms have built a good reputation for efficiency, productivity, and industrial peace. Many
firms attempt to locate suitable candidates from such firms to fill up vacancies.
Search firms usually recruit only specific types of human resources for a fee paid by the employer.
Search firms actively seek out recruits among the employees of other companies.
Educational institutions
Universities and vocational training institutes are other common sources of recruits for many
organizations.
Many universities, colleges, and vocational schools offer their current students and alumni
placement assistance.
This assistance helps the employer and graduates to meet and discuss employment opportunities
and the applicant’s qualifications.
The placement cells of educational institutions collect data regarding potential vacancies and call
for students interested in such positions.
After that, placement cells do preliminary screening and recommend those candidates who have
done well in their studies. There are no charges or fees for such services in most institutions.
Professional associations
Recruiters find that professional associations can also be a source of job seekers.
Many associations conduct placement activities to help new and experienced professionals get
jobs, especially at job fairs during meetings and conventions.
Labor unions
When recruiters want people with trade skills such as construction, the recruiters can contact local
labor organizations, maintaining rosters of members looking for employment.
For example, the local union of plumbers keeps a list of plumbers seeking jobs.
Voluntary organization
Certain voluntary organizations can assist in recruitment. Examples are schools for the
handicapped like the deaf, dumb and blind.
Departing employees
Often overlooked, two sources of recruits are retirees and departing employees. In both cases,
there is a time-saving advantage because something is already known about the potential
employee.
Internet recruiting
Some employers are conducting online employment interviews. Employers often begin the
Internet search by establishing an organization’s website and listing jobs.
Open house
A relatively unusual technique of recruiting involves holding an open house. People in the adjacent
community are invited to see the company facilities, have refreshments, and view a film about the
company.
Thus, from the above discussion, there are mainly two recruitment sources.
Both sources have merits and demerits. Criteria for adopting a given source depend on cost and
effectiveness, and A source is effective if it can attract the maximum number of potential
candidates.
Colour Coded Plastic Chopping Boards
There are six main colours of chopping boards used in professional kitchens today. These colours
relate to a specific type of food to help prevent cross-contamination.
It’s advised for kitchens to stick to the colour coded chopping board system, to help prevent cross-
contamination. Here is a video explaining the colour coded chopping board system.
Many places use the common colour coded chopping board system, however, this is not a legal
requirement.
The establishment will need to have a colour coded chopping board system that they use.
Many places use this system, however this is not a legal requirement. Attentive cleaning and a set
chopping board system that all staff are trained on, including the front of house staff is most
important.
A red chopping board is used for high-risk foods including chicken and other raw meats.
The blue chopping board is used for the preparation of raw fish.
The white chopping board is used for dairy products, such as the cutting of cheese.
The yellow chopping board is used for the preparation of cooked meats.
The brown chopping board is used for the preparation of vegetables, such as root vegetables.
The green chopping board is used for the preparation of products such as cucumbers and oranges.
Some places may have a colour coded board for the preparation of nuts, this can be a purple
chopping board. This helps to prevent allergy cross-contamination.
There are no set laws on using set colour-coded chopping boards for specific foods. It is possible to
use any colour chopping board as long as it is cleaned and disinfected before it is used for another
product.
This can cause opinions to differ and different places may have their own set rules on using colour
coded chopping boards that need to be stuck to.
What Is HACCP? Definition And Meanings
Hazard Analysis Critical Control Points (HACCP) is a globally recognized food safety management
system that identifies and controls potential hazards during food production. This system addresses
biological, chemical, and physical risks from the initial stages of raw material production and
procurement up to the distribution and consumption of the finished product. By analyzing where
these hazards may arise, HACCP establishes measures to minimize these risks, ensuring food
products’ safe production and delivery.
To enhance its effectiveness, HACCP operates in tandem with essential prerequisite programs like
pest control, hygiene, sanitation, traceability, and recall mechanisms. The ultimate aim of HACCP is to
prevent or substantially reduce the occurrence of food safety hazards rooted in applying scientific
principles to food processing and production. This ensures that food products are not only compliant
with regulatory standards but are also safe for consumers.
HACCP Principles
Importance Of HACCP
Hazard Analysis Critical Control Points (HACCP) plays a pivotal role in ensuring food safety worldwide,
and its importance can be distilled into the following points:
Consumer Safety: At its core, HACCP is designed to protect consumers from foodborne illnesses and
contaminants, ensuring their food is safe.
Prevention Over Correction: Instead of relying on end-product testing, HACCP emphasizes preventing
hazards at specific points in the production process. This proactive approach reduces the chance of
unsafe food reaching consumers.
Systematic Approach: By identifying potential hazards and implementing critical control points,
HACCP offers a structured method for addressing food safety, ensuring no step is overlooked.
Economic Benefits: Recalls, legal actions, and medical treatments resulting from foodborne illnesses
can be costly. Businesses can avoid these expenses and potential reputational damage by reducing
the risk of contamination.
Compliance and Trade: Many international markets require HACCP certification as a condition for
trade. Implementing HACCP can open up global market opportunities for food producers.
Streamlined Processes: HACCP can lead to more efficient production processes. Businesses can
reduce waste and improve productivity by understanding and monitoring critical control points.
Foundation for Other Standards: HACCP often serves as a foundation for other food safety standards
and certifications, making it easier for businesses to achieve additional certifications if they already
have HACCP.
Boosts Consumer Confidence: Knowledge that a business adheres to HACCP standards can enhance
consumer trust in the brand and its products.
Continuous Improvement: The regular reviews and updates that the HACCP system mandates ensure
that food safety management processes are always current and evolving as technologies and risks
change.
Holistic View of Safety: HACCP considers a wide range of hazards, from biological to chemical and
physical, ensuring a comprehensive approach to food safety.
In essence, the importance of HACCP extends beyond mere regulatory compliance; it’s a vital tool for
ensuring the well-being of consumers, the reputation and economic stability of food businesses, and
the overall integrity of the global food supply chain.
HACCP (Hazard Analysis and Critical Control Points) is a systematic approach to food safety that helps
identify, evaluate, and control potential hazards in the food production process. Seven key principles
of HACCP provide a structured framework for ensuring the safety of food products:
The foundation of the HACCP system begins with a thorough hazard analysis. In this phase, every
step of the production process is listed and evaluated for potential food safety hazards. These
hazards could be biological, such as bacteria or viruses; chemical, like potential toxins or allergens; or
physical, such as glass or metal fragments.
The HACCP team, consisting of experts in various related fields, aims to identify hazards that can
realistically be controlled, prevented, or eliminated within the given production system. They don’t
just list these hazards; they also provide justifications for the inclusion or exclusion of each hazard
based on their assessment. Moreover, this stage also involves proposing possible control measures
for each identified hazard.
Identifying Critical Control Points (CCPs) is the subsequent vital step. These are specific stages in the
production process where interventions can be applied to prevent, reduce, or eliminate food safety
hazards. The concept here is control: if a hazard reaches beyond a CCP without being addressed, the
product’s safety may be compromised.
To aid in identifying CCPs, the HACCP team uses a structured approach, often in the form of a CCP
decision tree, a set of questions designed to pinpoint these crucial stages. Importantly, the
relationship between CCPs and hazards is not always one-to-one. A single CCP might control multiple
hazards, or several CCPs might be required to control a single hazard, depending on the complexity
of the process.
With the CCPs identified, the next step is determining the exact criteria that must be met at each CCP
to ensure safety. These criteria are called critical limits. For instance, if a particular step involves
cooking to kill bacteria, the critical limit might be a temperature and time combination.
These limits are not arbitrarily chosen; they are often derived from scientific research, regulatory
guidelines, or industry best practices. If a process drifts outside of these established limits, it signals a
potential safety problem.
Monitoring measures or observes CCPs to consistently meet the set critical limits. This principle
involves laying out in detail how these observations will occur. It involves specifying who is
responsible for the monitoring, what tools or methods they’ll use, how often they’ll take
measurements, and under what conditions these measurements will occur. Regular and accurate
monitoring is essential because it provides real-time assurance that the process is under control.
Even with the best plans, deviations from the set critical limits can occur. Corrective actions are
predefined responses to these deviations. They detail what actions will be taken when a critical limit
is not met to ensure no unsafe product reaches the consumer. These actions can range from
discarding the product to reprocessing. Beyond immediate corrective actions, this principle also
entails addressing the root cause of the deviation to prevent its recurrence.
Verification involves activities that confirm the HACCP system is working effectively. Unlike
monitoring, which occurs in real-time, verification might include periodic checks to validate that CCPs
are under control. Some common verification activities include auditing CCPs, reviewing monitoring
records, recalibrating instruments, and testing final products for safety. These checks give additional
confidence that the entire system functions as intended.
Documentation proves that all the above principles are being applied consistently and effectively. It
provides a written testament to the commitment to food safety. This principle stresses the need to
maintain comprehensive records across the HACCP system. This could encompass everything from
the initial hazard analysis and justification for chosen CCPs to monitoring logs and corrective action
records. Ensuring meticulous documentation provides a basis for verification, is often a regulatory
requirement, and is essential for audits.
Implementing the HACCP principles effectively requires a structured and comprehensive approach.
Here’s a step-by-step process to ensure that each of the HACCP principles is executed effectively:
Gathering experts from various fields is pivotal to fully grasp the intricacies of any food production
process. A broader perspective is attained by integrating knowledge from disciplines like
microbiology, quality assurance, production, and engineering. This multidisciplinary approach not
only ensures a thorough understanding of each production stage but also aids in pinpointing
potential hazards with more accuracy.
Before diving into hazard analysis, it’s crucial to have a detailed understanding of the product. This
encompasses everything from its ingredients and how it’s processed to its storage conditions and the
target consumer demographic. With this information, the HACCP team can tailor their analysis to the
product’s unique characteristics, ensuring that potential risks are aligned with real-world scenarios.
Constructing a flow diagram is akin to mapping out a journey. By visually representing each
production stage, it becomes easier to pinpoint areas where risks might emerge. This diagram acts as
a reference guide, simplifying the complex journey of food from raw materials to finished products.
Theory and practice often diverge, making validating the constructed flow diagram against the real-
world production process essential. By walking through each step physically, discrepancies between
the theoretical model and actual operations can be identified and rectified, ensuring that the HACCP
plan is firmly grounded in reality.
The heart of HACCP lies in hazard analysis. Potential biological, chemical, or physical threats can be
identified by meticulously examining each production step. It’s not just about spotting these hazards
but also evaluating their severity and the likelihood of their occurrence. This dual-focused approach
ensures that efforts are directed toward the most pressing threats.
HACCP Process
Following hazard identification, the next step is recognizing the stages where these hazards can be
controlled. By employing tools like the CCP decision tree, the team can systematically identify points
in the process where interventions will have the most significant impact on ensuring food safety.
Control is not effective without quantifiable parameters. For each CCP, there are clear criteria, such
as specific temperatures or pH levels, which must be maintained to mitigate the associated risks.
These critical limits are backed by scientific data and industry standards, acting as the benchmarks
for safety.
Monitoring ensures that critical limits are consistently adhered to. This involves defining specific
protocols: who will check, how often these checks will occur, the tools used, and the metrics
gathered. Regular monitoring acts as the frontline defense in the HACCP system, catching deviations
before they escalate into more significant issues.
Despite best efforts, deviations from the plan can occur. In such cases, a predetermined set of
corrective actions provides a roadmap to address these deviations promptly. This involves rectifying
the immediate issue and entails a longer-term strategy to prevent its recurrence.
Verification is checking that the HACCP system is operating as intended. This might involve a review
of monitoring records, recalibrating instruments, or even periodic testing of the end product. These
activities collectively ensure that the HACCP system’s integrity remains uncompromised.
HACCP Meaning
Documenting the HACCP journey is essential for both compliance and continuous improvement.
Detailed records offer a snapshot of the system’s functioning at any given time, from initial hazard
analysis to corrective actions taken. This archival process ensures a paper trail for every decision and
action, fostering transparency and accountability.
12. Review And Update The HACCP Plan Regularly
Like any effective system, HACCP is dynamic. Regular reviews ensure that the plan evolves alongside
changes in production processes, ingredient sources, or even new scientific findings. These periodic
assessments guarantee that the HACCP system remains robust, relevant, and effective in
safeguarding food safety.
The HACCP system is only as strong as the people implementing it. Regular training sessions ensure
everyone understands their role within the HACCP framework, from top-tier management to floor
staff. Businesses foster a culture of safety and vigilance by instilling the importance of food safety and
keeping everyone updated on best practices.
By meticulously following this structured process and prioritizing continual learning, businesses
position themselves to produce safe food products, minimizing the risk of foodborne illnesses and
earning the trust of consumers and regulators alike.
Conclusion