The Stages of Problem-Solving

 In previous class discussion, a problem was

defined as a situation the causes uncertainty
and difficulty in achieving what you want to
achieve.
 This presentation will outline the Stages of
Problem-solving.
 The process of problem solving can be
divided into several stages. This is done to
make it easier to understand the steps in the
process of problem solving.

 To become a successful problem-solver, you

need to understand the stages involved and
follow them in sequential order whenever you
have a problem.
The graphic shows the stages of problem
solving; demonstrating how each stage is
connected. By methodically moving through
each stage, you get closer to the goal of solving
the problem.
 Clearly state the problem

 Identify what circumstances lead to the cause

of the problem.

 Write a clear definition of the problem and

the barriers encountered.
 Analyze the problem so you fully understand
it and then develop ideas which will achieve
your goal

 Develop several ideas to solve the problem to

increase your chances of finding the best
solution to the problem.
 This stage is a process of decision-making based
on your comparing the possible outcomes of
your alternative solutions; this is the “DO” stage

 This stage involves:

◦ Identifying all parts of the solution
◦ Eliminating solutions that do not meet certain criteria
◦ Evaluating the solutions against the desired outcomes
◦ Assessing the risks associated with the “best” solution
◦ Making a decision to implement the solution
 The process of implementing the solution
occurs in 3 stages:
◦ Planning and preparing to implement the solution

◦ Taking the appropriate action and monitoring the

effects
 The process has to be monitored to make sure the
solution is going smoothly
 Any problems must be addressed quickly

◦ Review the success of the action.

 Successful problem-solving involves looking at
the outcome of the solution and making the
necessary changes in the earlier stages if
necessary in order to reach the identified goal.
 http://www.tuition.com.hk/the-stages-of-problem-s

 http://www.unce.unr.edu/publications/files/cd/other

 http://www.mindtools.com/pages/article/newTMC_00

 http://www.flickr.com/photos/zstasiuk/5650719702