CHY CENTURY HENG YUE GROUP LIMITED.

Email add: CHYCenturyHengYue@gmail.com

Contact: +233 55 333 9065 & +233 34 229 3270
Address: NEAR MELCOM EAST LEGON FREETOWN AVENUE PO BOX AN 10231 ACCRA-NORTH GHANA

COMMUNIQUE 25

DATE: 6 JULY 2020

RE: CHY GROUP HEAD OFFICE OFFICIAL ANNOUNCEMENTS – NEW CHY MALL CUSTOMER CARE TEAMS
INTRODUCTION

Dear all cherished CHY MALL members and leaders in the world,

HAPPY DAYS AND CONGRATULATIONS TO ALL OF YOU OUT THERE!

THE CHY MALL MANAGEMENT once again sincerely congratulates you all for the co-operation.

Thankfully migration is successful and all good to go using the CHY MALL interface.

Things are getting better and improving constantly in the CHY MALL.

At CHY Mall we strive to serve our leaders and members well to reflect how valued we consider them. We
would like to think we have shown that to you over the past year or so. It is to this effect that we have
dedicated seven (7) numbers for customer related issues, complaints and general enquiries. We have done
this so we can serve you better and better streamline and handle customer issues as they come through.
Please find below the numbers and the specific issues they will be handling:

Important note:

Please do not bring repeated issues and look for more than one Customer Care at any given time! Please
treat all the Customer Care as human beings whom too need care and love. The CHY MALL MANAGEMENT
does not tolerate any members or leaders with unruly behaviours and will not hesitate to take necessary
actions against them.

1. +233 24 992 9842 = CUSTOMER CARE 1

Banks related reloads and recharge/ BTC reloads and recharge / BTC withdrawal

2. +233 54 055 4259 = CUSTOMER CARE 2

Account related issues

3. +233 54 125 7410 = CUSTOMER CARE 3

Account related issues

4 +233 55 333 8963 = CUSTOMER CARE 4

Account related issues

5. +233 55 333 8964 = CUSTOMER CARE 5

Account related issues (French Language)

6. +233 54 137 4738 = CUSTOMER CARE 6

GHANA and NIGERIA withdrawal issues

7. +233 55 333 9061 = CUSTOMER CARE 7

General enquiries

Kindly not hesitate to forward your issues to the appropriate numbers so it can be resolved. Thank you.

We always appreciate your all-round efforts and co-operation.

Thank you.

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God bless all of us.

We are always stronger together,

Jenson

THE CHY MALL Overseas Partners and Advisors

THE CHY CENTURY HENG YUE GROUP LIMITED, ACCRA GHANA.

Some information about the deadly coronavirus (COVID-19)

What are the COVID-19 (Coronavirus) symptoms?

1. Flu, fever, cough, breathing difficulties, and in more severe cases, it can lead to pneumonia, multiple organ failure and
even death.

2. Most infected people show symptoms within five to six days. The amount of time between infection and the onset of
symptoms - range from one to 14 days.

My advice to all SAIRUI members and leaders to contain the coronavirus outbreak in Africa Continent:

1. Restrict from seminars or events of more than five people, for at least 4 to 6 weeks from now. This can be hard but
please follow the advice.

2. Wash hands frequently with hand sanitisers and soaps.

3. Wear face masks if you develop any sickness. Most healthy people do not need masks, and hoarding them may
contribute to shortages for health workers who do need them, some experts say.

4. Restrict from travelling in public transportation. Walk and exercise more.

5. Have online classroom with new prospects and sign them up online. Remember to educate them well with accurate
SAIRUI information and knowledge. We are using Telegram Apps for online classroom since the lockdown begins on 31
March 2020.

6. Avoid the crowds and avoid touching your faces when you are in the outdoors.

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7. Remember the use of face masks: they should be worn in combination with social distancing, hand washing and
cleaning surfaces.

The abovementioned final interpretation rights belong to CHY CENTURY HENG YUE GROUP LIMITED.

Yours sincerely,

THE CHY CENTURY HENG YUE GROUP LIMITED, ACCRA GHANA.

COMMUNIQUE 25

DATE: 6 JULY 2020