Professional Documents
Culture Documents
Process Study
Process Study
Process Study
Area
General Introduction
Inward Process
Processes to be Captured
Storage Type
Sales Return
Outbound
KPI/SLA Customer
Rhenus/Customer
Health, Safety, Security Environment & Quality (HSSEQ)
(HSSEQ)
ocess Capturing Document - Site visit for new project
Sub Area Observation Date
Overview of Company and its products
Scope of Work
Security Gate Entry Process Including Gate Entry Register i.e. Inbound,
Outbound, Visitor, Sales Returns
Vehicle Parking Process
ASN / IBD Verification (If any)
Docking of Vehicle
Vehicle Key Handover Process
Vehicle Checklist (If any)
Verification of Material against the Invoice (SKU code, Product name, Batch
no, MFG date, EXP date, Qty) & Segregation as per SKU and Product
Unloading Sheet (If any)
Availability of Pallets/Bins/MHE like HPT, BPOT, FLT (If any)
Unloading of Materials
Pre-packing (If any)
Put away of Material ( Force put away / System Put away)
Put away sheet (If any)
GRN in WMS/SAP
Inward MIS report (If any)
HDR
Block Storage
Shelving
Pre-alert of Sales return (If any)
Frequency & Volume of Sales return
Confirmation of sales return material in case of damaged, wet materials
System entry
Creation of credit note
Order/Invoice Receiving
Picklist generation
Vehicle planning (If any)
Picking of goods
Verification of picked materials
Pick confirmation
Packing and Labelling (If any)
Invoice Generation
LR, E-way bill Preparation
Loading of goods
Outbound MIS report (If any)
Level of customer escalation matrix